Phone and Contacts app missing from phone - Xperia Z1 Compact Q&A, Help & Troubleshooting

Hi,
After a factory reset to Lollipop 5.0.2, I don't seem to have the Contacts or Phone app anymore. How can I solve this?
The background story is as follows:
I recently resat my Z1 Compact and installed Lollipop 5.0.2. Earlier I had a CyanogenMod version, but it had some annoying bugs, so I decided to go back to stock Android.
I used Titanium Backup to backup apps and user data from CM. When I tried to restore these apps and userdata in Lollipop, I got error messages all the time, saying "android.process.acore", "android.process.phone", "Phone", "Top Contacts" and "Contacts" had stopped working. Trying to get rid of these error messages, I cleared the data and uninstalled some apps related to Phone and Contacts, but the error messages kept coming.
I therefore did a factory reset again. I discovered that I did not have any contacts synced on my phone, so I tried to sync them.
It turned out I couldn't find neither the Contacts app or Phone app on my phone. It is therefore impossible to enter the settings in the Contacts app to make the phone sync contacts.
I have tried searching, but I haven't found a solution.
What can I do to fix this?
Thanks in advance.

bautasau said:
Hi,
After a factory reset to Lollipop 5.0.2, I don't seem to have the Contacts or Phone app anymore. How can I solve this?
The background story is as follows:
I recently resat my Z1 Compact and installed Lollipop 5.0.2. Earlier I had a CyanogenMod version, but it had some annoying bugs, so I decided to go back to stock Android.
I used Titanium Backup to backup apps and user data from CM. When I tried to restore these apps and userdata in Lollipop, I got error messages all the time, saying "android.process.acore", "android.process.phone", "Phone", "Top Contacts" and "Contacts" had stopped working. Trying to get rid of these error messages, I cleared the data and uninstalled some apps related to Phone and Contacts, but the error messages kept coming.
I therefore did a factory reset again. I discovered that I did not have any contacts synced on my phone, so I tried to sync them.
It turned out I couldn't find neither the Contacts app or Phone app on my phone. It is therefore impossible to enter the settings in the Contacts app to make the phone sync contacts.
I have tried searching, but I haven't found a solution.
What can I do to fix this?
Thanks in advance.
Click to expand...
Click to collapse
Sounds like you may have to reflash. Did you check /system/app? Are they there? If. So, you could try clicking on base.apk, and see if they reinstall, or try to get a stock apk from another user. I'm currently not on stock ROM, so I can't. I came across this thread recently, http://forum.xda-developers.com/z3/themes-apps/xperia-z3-apks-t3059426 - it's for Z3, but they might work, or maybe there's a similar thread for z1c, (I haven't seen it). Hope that helps.

Thanks for your answer.
The only relevant apps I could find in /system/app, was ContractsSIM. I'll try to find a thread with stock apps for z1c like you suggested, if not, I'll try the app from z3. If that doesn't work either, I guess I'll have to reflash again.

bautasau said:
Thanks for your answer.
The only relevant apps I could find in /system/app, was ContractsSIM. I'll try to find a thread with stock apps for z1c like you suggested, if not, I'll try the app from z3. If that doesn't work either, I guess I'll have to reflash again.
Click to expand...
Click to collapse
1. if you switch from a custom ROM back to stock always make a clean install (full wipe)
2. NEVER restore apps with Titanium Backup from CM to stock - lots of problems
Full Wipe - flash stock ROM - install all apkĀ“s new - finish

Ok, great, I'll try that. ?
By the way, I haven't been able to reboot into recovery mode. It's like that possibility doesn't exist after I flash to stock Lollipop 5.0.2. That means I haven't been able to try to install Xposed (which I don't know if would work at all, though...). Any idea why that is, and how I could fix that?

bautasau said:
Ok, great, I'll try that.
By the way, I haven't been able to reboot into recovery mode. It's like that possibility doesn't exist after I flash to stock Lollipop 5.0.2. That means I haven't been able to try to install Xposed (which I don't know if would work at all, though...). Any idea why that is, and how I could fix that?
Click to expand...
Click to collapse
If you flashed stock ROM via Flashtool, you no longer have root or recovery, etc., unless it was a pre-rooted ftf. You'll have to reroot, and flash recovery.
Edit- don't know if you figured it out yet or not, but. I came across this today - http://forum.xda-developers.com/cro...-collection-stock-files-sony-devices-t3142349

Related

Asop 2.1 R5 brick

Hello,
I tried installing aosp-2.1-jnwhiteh-r5-beta2.zip, after that it worked, but I couldn't import my contacts + the gallery crashes just like on r4, so I decided to go back to r4 again because i couldnt load contacts. But once installed it crashes completely, I get a ****load of messsages that certain applications dont work. Then any other rom I tried on every rom I get crash messages of all applications I get flooded with them.
I made a nandroid backup before, but what could have caused this weird error.
Did you wipe before installing those ROM's, that's what ****'s up these kind of things most of the time. And you're device isn't bricked.
Yeah wiped it, it is fixed now, restored a nandroid backup, but I always wipping it.
The onlything I need is a guide how to install busybox.
dbschr said:
The onlything I need is a guide how to install busybox.
Click to expand...
Click to collapse
http://android.modaco.com/content/htc-hero-hero-modaco-com/291345/superceded-installing-busybox/

Step by step to flash CM7 from stock without losing data

I did a lot of reading before I did this to be sure I wouldn't lose anything. Here's the step by step for others, since I was unable to find it all in one place. This is for the MT4G/Glacier, no idea if the process is similar on other phones. You should probably still read, but I couldn't find any of this all in one place:
If you flash, here's what you need:
- Rooted phone (if you need to root, search for the gfree method, it's the easiest)
- ROM Manager from the Market. Get the premium version.
- TitaniumBackup from the Market.
- Sync turned on for your contacts and calendars in your google account.
1. Go into TitaniumBackup, set the option to store the settings on the SDCard. Go into Backup/Restore, hit menu, and run the batch to do a full backup of system and user apps/data.
2. Go into ROM Manager. At the top, click the option to install ClockworkRecovery. Make sure it installs version 3.0.0.5. Then click the option to reboot into recovery mode. In recovery, make a ROM backup of your existing ROM. It will store on the SD card. Reboot back into the OS.
3. Go back into ROM Manager, scroll down to Download ROM's. You should see CM7 Nightlies in there. Download the latest build. It will ask you if you want to also download the GAPPS package, grab that also. When it's done, it will ask you what you want to do... just cancel. Go to reboot in recovery mode.
4. In recovery:
- Wipe/Factory Reset
- Clear cache partition
- Advanced -> clear Dalvik cache
- On main screen, install ZIP from SD
- Navigate to sdcard->clockworkmod->downloads->teamdouche and select the CM7 zip for your phone that was downloaded
- When that is done, install another zip from sd, go into the goo.inside.me directory and install GAPPS zip
- Reboot phone from main menu
5. Enter your gmail creds that you used for your primary account from before
6. Cancel the additional downloads thing when it pops up, this will pop up again later after you enable wireless
7. Go into ROM Manager, Select the Fix Permissions option, reboot (wifi won't work unless you do this)
8. Enable wifi and join to your network
9. Eventually you will get the popup again. Select the stuff that you want installed.
It will pull down all of your apps from the market and install them. If you want to restore user data for the apps, you can go into titanium and click on the app, and restore it with the data. Don't do this until it's done updating from the market. Do NOT restore system level stuff. You will cause problems if you restore system level stuff from 2.2 or earlier on 2.3.x.
You should also install SetCPU from the market, set to start on boot, set conservative mode, and create a screen off profile that limits to 368mhz/conservative. In advanced, leave the defaults, except change the cpu up threshold to 75, and the scaling percent to 11 or 12. Massive battery improvements. You can overclock with this also, mine is only overclocked to around 1100mhz. Some people are running 1800mhz. I heard smartass mode instead of conservative is also good, but haven't tried it.
Keep in mind that if you have an HTC phone with the Sense Framework, you won't have that anymore. So if you liked the Sense dialer (which I did), you can't get it. The stock dialer is functional, but not the best. DialerOne and Dialer2 look the most interesting, but they still aren't as good. If you have CSipSimple installed, remove it. CM7 has SIP built into it, and CSipSimple confuses the phone when trying to make calls. If you liked the Sense clock widget, you can get a replacement, search for Beautiful Widgets on the market. The built in camera app is not Sense either, but does all the same things. The Gallery is awesome, best gallery I've ever seen (stacks that you can pull apart and flip through, very cool).
If GPS doesn't work, download GPS Status from the market and use it to clear the A-GPS data and cache. It's the only app that can do it. It's free.
Also, if you want to go back to your previous ROM, you can flash back with the ROM Manager backup that you made. The only thing is, you'll have to downgrade the clockwork recovery bootloader to 2.5.1.2 first. You can do this by flashing a zip from your SD card. The zip is available somewhere on these forums. I don't have a link, but you can find it by searching a bit. The 3.0.0.5 version cannot flash a Froyo or earlier ROM for some reason. I'm not going back, so I haven't done this.
My TitaniumBackup realized somehow that I installed fresh, and it automatically restored my apps and data. It did NOT on my friend's phone. But, he has the free version and I have the paid one. If it doesn't restore your app settings, you can manually go in and do it. One thing that I've never been able to restore is Good corporate email. It restores, but it won't send or receive. If anyone has ideas on this, post them.
Note that I flashed with build 35, and it's been rock solid. Your mileage may vary. If you already have the software noted above, the whole process only takes about 5-10 mins.
Edit: Recovery 3.0.0.6 was released, and works with 2.2 and 2.3. So you wouldn't have to downgrade the recovery to go back a version. As of this edit, you can grab it here if it's not showing up in ROM Manager yet: http://forum.xda-developers.com/showthread.php?t=952433
Something to add... if you are using ADW or LPP do a backup if those also. I find that if you install it fresh from the market and not TB then press restore settings in their preferences it will load all the custom icons and custom dock. It saves alot of time. Nice writup for the peeps that need the pointers for a fresh and fast install of a nightly
FYI, Titanium backup works great at restoring apps. I would be weary of restoring data between android versions however, because some of the data will be of a different type and could cause lots of issues. Thats the reason for the full data wipe before flashing in the first place.
option94 said:
FYI, Titanium backup works great at restoring apps. I would be weary of restoring data between android versions however, because some of the data will be of a different type and could cause lots of issues. Thats the reason for the full data wipe before flashing in the first place.
Click to expand...
Click to collapse
I thought that was mostly because of system. The apps themselves still store their data in sqlite databases, and their schema should not change between versions of the actual OS. I might be wrong.
app data is fine, system data is what causes issues. I should have been more specific.
option94 said:
app data is fine, system data is what causes issues. I should have been more specific.
Click to expand...
Click to collapse
The only system stuff I install is the accounts back up, email data, wifi access points, and account and sync settings. I usually dont have a problem installing this kind of stuff. I had a few problems in the past restoring some system stuff and it made things not work, a lot of force closes. etc.. I would open up say the sound settings in settings and it would never open it would fc 100% of the time. You know I bet a lot of the issues people have with stuff not working when other's have no problems are due to bad restores. I have not once in any of the builds(since 26 when I started flashing CM 7) had an issue with wifi or gps(knock on wood)
option94 said:
FYI, Titanium backup works great at restoring apps. I would be weary of restoring data between android versions however, because some of the data will be of a different type and could cause lots of issues. Thats the reason for the full data wipe before flashing in the first place.
Click to expand...
Click to collapse
But the market automatically downloads all your apps for you. last time i did a full wipe i only used TB to restore data only, since the apps had been installed automatically from market.
You can use My Backup Pro to back up your SMS and MMS, plus bookmarks and a few other things. Very useful if you want to wipe and save your text.
speoples20 said:
You can use My Backup Pro to back up your SMS and MMS, plus bookmarks and a few other things. Very useful if you want to wipe and save your text.
Click to expand...
Click to collapse
Checkout sms backup+
It backs up all texts to your gmail account automatically.
speoples20 said:
You can use My Backup Pro to back up your SMS and MMS, plus bookmarks and a few other things. Very useful if you want to wipe and save your text.
Click to expand...
Click to collapse
You can also use My Backup Root (free in market) It is the same as My Backup pro but it is free.
Ok so I just barely rooted and flashed cm7 #40 to my glacier. Everthing is great. I love the rom. I just need help on 2 things. First, how do I get my contacts to sync back to my phone? I had done a factory reset twice before and they always synced back after I logged in my gmail account but not this time. I did sync my gmail before rooting and flashing and I also backed everything up with titanium backup but nothing. Second, when I first flashed the cm7 #40 rom I liked how when I locked the screen it shut off like if you were turning off a tv. I don't know what I did that it does not do it anymore. If anyone knows hows to fix my 2 problems I greatly appriciate it. Thanx.
EDIT: I figured out how to get the screen off animation back but I still have problems getting my contacts to push back to my phone. If anyone knows how to get them to sync it would be helpful.
EDIT#2: Figured out how to get contacts back. Was not able to sync them but just went to the tmo website, wrote them down and re-added them to my phone.
issues after upgrade to gb
I have rooted and upgraded to cm7. I have followed all directions, however, i do not have android market or any google apps reinstalled on the phone. Something got messed up during the upgrade, anyone got any ideas how i can install android market back on my phone? This is a big issue for me, i can not even get back into my titanium backup. How do i recover it from sd card? PLEASE HELP!!!! Stressing big time over this!! Also, when i try to set up my account to sync the contacts its asking for a domain name, i assume its for gmail, how do i find it? Any examples or ideas? I lost a grip of contacts, over 200! Please help!!! Thank you!
RusRap said:
I have rooted and upgraded to cm7. I have followed all directions, however, i do not have android market or any google apps reinstalled on the phone. Something got messed up during the upgrade, anyone got any ideas how i can install android market back on my phone? This is a big issue for me, i can not even get back into my titanium backup. How do i recover it from sd card? PLEASE HELP!!!! Stressing big time over this!! Also, when i try to set up my account to sync the contacts its asking for a domain name, i assume its for gmail, how do i find it? Any examples or ideas? I lost a grip of contacts, over 200! Please help!!! Thank you!
Click to expand...
Click to collapse
Did you install the GAPPS zip that came with the rom? if you didn't, do. Its the google apps file. That will load the market and apps.
coupetastic-droid said:
Ok so I just barely rooted and flashed cm7 #40 to my glacier. Everthing is great. I love the rom. I just need help on 2 things. First, how do I get my contacts to sync back to my phone? I had done a factory reset twice before and they always synced back after I logged in my gmail account but not this time. I did sync my gmail before rooting and flashing and I also backed everything up with titanium backup but nothing. Second, when I first flashed the cm7 #40 rom I liked how when I locked the screen it shut off like if you were turning off a tv. I don't know what I did that it does not do it anymore. If anyone knows hows to fix my 2 problems I greatly appriciate it. Thanx.
EDIT: I figured out how to get the screen off animation back but I still have problems getting my contacts to push back to my phone. If anyone knows how to get them to sync it would be helpful.
EDIT#2: Figured out how to get contacts back. Was not able to sync them but just went to the tmo website, wrote them down and re-added them to my phone.
Click to expand...
Click to collapse
howd you get the animations back?
mbernusg said:
howd you get the animations back?
Click to expand...
Click to collapse
wiped, re-flashed the rom and re-boot. it was the only way i was able to get the animation back.
I'm curious if there's a way to batch-restore data only in Titanium Backup? Only way I can see is to do it app by app.
Likewise, any way to batch-backup data only?

Titanium Backup keeps crashing, am i alone?

Woke up today just to see that Titanium Backup had crashed during the scheduled backup tonight. Since then i haven't been able to do anything with it!
Sometimes it crashes right off the start, sometimes i can start a backup and have it crash about ~12-14% in. I tried going in to the settings and checking the "AUTO, indirect" setting that they recommend if you're having problems, but that didn't help either. (And it took me 3 tries to get in to the settings without it crashing!)
I've tried wiping all the app data, re-installing it, installing an older version (that they suggest on their website if having issues). I also tried re-setting the super user permissions for it. None of which helps!
I haven't found any information on it yet, so i assume i'm alone with this? Have anyone else been having the same issue?
Just emailed the support, but i imagine it will take at least a week for them to reply (if they do).
So, any suggestions?
EDIT: I just timed it and it appears to crash after approx 30 seconds, no matter what i do in the application. I Hope the developers sees this.
DOUBLE EDIT: It appears to be working again after updating to v4.9.0.1.
I don't do scheduled backups but the app hasn't failed me yet doing it manually.
well id suggest connecting to your pc and backup the titaniumbackup folder (that way you know all your backups are safe)
then making a nandroid backup
then flashing another ROM or just wiping and reflashing the same ROM you're using
nonione said:
well id suggest connecting to your pc and backup the titaniumbackup folder (that way you know all your backups are safe)
then making a nandroid backup
then flashing another ROM or just wiping and reflashing the same ROM you're using
Click to expand...
Click to collapse
The backups i have stored are outdated now, i've changed a lot since the last update. The plan all along was to do a titanium backup, sync it to dropbox, flash this rom, and then restore all my apps etc. So i'm really kind of out of options now, unless i download everything manually and set everything up again. Doesn't sound very fun tbh. I might just try to find an alternative to titanium, but i'd really like to get it working again. Nothing seems to help.
You are not alone!
Hi, just to say you are not alone. Your case 99% similar to mine.
Just encountered this freeze after the app update on 18/19 Mar and the app will freeze even when I do nothing in the app. And yes, what a coincidence, the app when backup under schedule has stopped (with screen save off) at 14% completion.
Tried the method of deleting the app data and reinstall the app and even worse, now the app stops right when launching after a moment of black screen.
Already filed email and log file to support hopefully there will be an answer...
Hi, I'm also having exactly the same problem with TBU. Am on the pro version.
This has been a problem for about a week now. Not sure if it doesn't play nicely with CM9 or the kernel i'm running. What are you guys running? I may re-flash stock ICS and see if it still gives me problems. Quick question, does reflashing stock ICS remove root? I read somewhere it does and just want to get some different opinons.
Am running a CM9 nightly with Franco Kernal on GMS Galaxy Nexus.
gardy09 said:
Hi, I'm also having exactly the same problem with TBU. Am on the pro version.
This has been a problem for about a week now. Not sure if it doesn't play nicely with CM9 or the kernel i'm running. What are you guys running? I may re-flash stock ICS and see if it still gives me problems. Quick question, does reflashing stock ICS remove root? I read somewhere it does and just want to get some different opinons.
Am running a CM9 nightly with Franco Kernal on GMS Galaxy Nexus.
Click to expand...
Click to collapse
I am also on pro version. Mine is at stock 4.0.2.
And yes, if you re-flash stock you lose root and have to re-root.
I am very very suspecting the crash is something related to the license checking of pro-key so that will explain why the program will crash in 20-30 sec without any special action doing or launching in the app. Just my guess... Hope the support will answer back shortly...
Thanks for the help, have uninstalled for now, will you post if the dev gets back to you?
Interesting that it's happening across a range of different setups.
Anybody hove a solution yet?
Dqm56 said:
Anybody hove a solution yet?
Click to expand...
Click to collapse
@Dqm56, you have same problem too? Very frustrating ... Still no reply from titanium backup developer... But I know tehy are busy ...
i read somewhere that clear play store data and cache solve the issue with titanium
morphlinghk said:
@Dqm56, you have same problem too? Very frustrating ... Still no reply from titanium backup developer... But I know tehy are busy ...
Click to expand...
Click to collapse
Yes I have exact same problem it is very frustrating
andQlimax said:
i read somewhere that clear play store data and cache solve the issue with titanium
Click to expand...
Click to collapse
Oh my god! It works!!!!! I love you @andQlimax!
To all: Yes, the problem solved after I clear the cache and data of the play store. Beware that I also cleared out data of titanium backup before that when tackling the problem, but you may not need to...
IT WORKS!!!!!!!
Thanks, been without backups since play came. I had tried to clear Google Play Store cache but not data and that fixed it.
andQlimax said:
i read somewhere that clear play store data and cache solve the issue with titanium
Click to expand...
Click to collapse
Finally my issue got solved
Thank you very much, guys!
After a few days of desperate waiting for an update of TB, you made my day. Clearing caches and data of Titanium and Google Play solved the problem.
I would've never solved this big distress without you guys, you r my saaaaaaaviors, my superheroes

[Q] Installed my first rom today (Jedi), went well except for issue with G apps.

So today I installed the latest Jedi rom onto my note 2. This is my first rom install, so excuse me if this is a newbish question. I used Rom Manager to backup, wipe, clear caches, and flash the rom. I let the phone sit for 10 minutes after the install, and when I started using it, data worked and everything. I installed Titanium Backup and restored my apps, and everything went pretty great. I had my old desktop and everything.
The only issue I have is with my google apps. Google+ and messenger will not open. It says no connection, couldn't connect to server. When I hit okay, it asks me to select an account, but upon doing so, the same error just comes up. Gmail works, but curiously, I have to update it manually to see if/when I get new emails, contrary to my settings in the application. Google now appears to work, at least when I load it up, but I don't know if it'd update on its own in the background like it normally does. I also just discovered that I can't install apps from the play store on my PC.
I tried uninstalling google+ with titanium, then reinstalling it in the market, but that didn't work. I also deleted my google account, then re added it and re synced everything, but that didn't fix it either. I tried searching the Jedi thread for "gmail" and a few other things, but didn't find any relevant info.
cjmodiano said:
So today I installed the latest Jedi rom onto my note 2. This is my first rom install, so excuse me if this is a newbish question. I used Rom Manager to backup, wipe, clear caches, and flash the rom. I let the phone sit for 10 minutes after the install, and when I started using it, data worked and everything. I installed Titanium Backup and restored my apps, and everything went pretty great. I had my old desktop and everything.
The only issue I have is with my google apps. Google+ and messenger will not open. It says no connection, couldn't connect to server. When I hit okay, it asks me to select an account, but upon doing so, the same error just comes up. Gmail works, but curiously, I have to update it manually to see if/when I get new emails, contrary to my settings in the application. Google now appears to work, at least when I load it up, but I don't know if it'd update on its own in the background like it normally does. I also just discovered that I can't install apps from the play store on my PC.
I tried uninstalling google+ with titanium, then reinstalling it in the market, but that didn't work. I also deleted my google account, then re added it and re synced everything, but that didn't fix it either. I tried searching the Jedi thread for "gmail" and a few other things, but didn't find any relevant info.
Click to expand...
Click to collapse
When you restored with TIBu did you restore apps and data or??? Did you ensure to follow the exact steps in the post?
Original Tester for Jedi ROM!
Jedi Council
I'd also flash manually...not using ROM Manager. Sounds like you may need to start over and make sure you don't restore any system apps or system data.
johnnywhojr said:
When you restored with TIBu did you restore apps and data or??? Did you ensure to follow the exact steps in the post?
Original Tester for Jedi ROM!
Jedi Council
Click to expand...
Click to collapse
I flashed with rom manager, and I did restore app data when I restored my apps. Is there any way I can clear the particular trouble apps (g apps, and facebook I discovered as well will not give me notifications) and reinstall, or do I have to flash again?
Best thing to do is fresh install everything. I know its a pain in the ass but ive been the original tester of the jedi rom for i317/m and have yet too have any issues. Restoring through tibu does work but making sure to restore apps only.
Original Tester for THIS ROM!
johnnywhojr said:
Best thing to do is fresh install everything. I know its a pain in the ass but ive been the original tester of the jedi rom for i317/m and have yet too have any issues. Restoring through tibu does work but making sure to restore apps only.
Original Tester for THIS ROM!
Click to expand...
Click to collapse
Hmm okay, do you know what it is that I restored that screwed things up? I thought all I restored was apps. I just did one operation along the lines of 'restore all apps and app data'
I think also when I restored, it asked if i wanted to restore the device's ID or something like that, maybe that had something to do with it. It said if I restored the device ID to the original one, it would help with restored apps functioning properly.
cjmodiano said:
Hmm okay, do you know what it is that I restored that screwed things up? I thought all I restored was apps. I just did one operation along the lines of 'restore all apps and app data'
I think also when I restored, it asked if i wanted to restore the device's ID or something like that, maybe that had something to do with it. It said if I restored the device ID to the original one, it would help with restored apps functioning properly.
Click to expand...
Click to collapse
Best thing is start from scratch! Install your apps direct from play. If you follow the directions perfectly, you should have no issues
Original Tester for THIS ROM!

Help: what should I do?

Hey guys,
A few months ago, I installed a wrong mod on my note 2. In order to fix it, I somehow managed to connect it to my laptop and install the latest update offered by Samsung. This lost me my root access. Ever since then, the phone has become very sluggish. Can take up 30seconds to open up apps like Whatsapp. What do you think I should do to fix it? Maybe a factory reset and then root it, install a custom ROM?
Also, what would be the best way to ensure everything gets backed up? I'd like to backup all my pics, contacts, whatsapp messages etc.
Thanks!
soldier16 said:
Hey guys,
A few months ago, I installed a wrong mod on my note 2. In order to fix it, I somehow managed to connect it to my laptop and install the latest update offered by Samsung. This lost me my root access. Ever since then, the phone has become very sluggish. Can take up 30seconds to open up apps like Whatsapp. What do you think I should do to fix it? Maybe a factory reset and then root it, install a custom ROM?
Also, what would be the best way to ensure everything gets backed up? I'd like to backup all my pics, contacts, whatsapp messages etc.
Thanks!
Click to expand...
Click to collapse
To backup apps you can use helium backup and sync it is available on play store and your pics can be backed up in your pc/sd card.

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