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I've recently got the JB update so I installed it, or atleast tried. Because when I try to turn on my phone again it gets stuck on the HTC logo (White screen).
I think somehow my battery went down during the installation and now I can't access my phone anymore.
It's a clean phone, no costum ROM and I haven't rooted it in any way.
Is there a way to fix my problem? (Preferably withour rooting it.)
I tried holding the power and volume down buttons and then selecting recovery but that doesn't work as I just end up getting stuck on the black screen with the Red triangle.
Regards
Sarcks
Sarcks said:
I've recently got the JB update so I installed it, or atleast tried. Because when I try to turn on my phone again it gets stuck on the HTC logo (White screen).
I think somehow my battery went down during the installation and now I can't access my phone anymore.
It's a clean phone, no costum ROM and I haven't rooted it in any way.
Is there a way to fix my problem? (Preferably withour rooting it.)
I tried holding the power and volume down buttons and then selecting recovery but that doesn't work as I just end up getting stuck on the black screen with the Red triangle.
Regards
Sarcks
Click to expand...
Click to collapse
Try going into HBOOT
Hold down Power button & volume down buttons together when the phone is switched off. This will take you into HBOOT.
Select Recovery using the volume down button and press power to select it.
Hopefully it is able to recover and re-flash the firmware.
nookcoloruser said:
Try going into HBOOT
Hold down Power button & volume down buttons together when the phone is switched off. This will take you into HBOOT.
Select Recovery using the volume down button and press power to select it.
Hopefully it is able to recover and re-flash the firmware.
Click to expand...
Click to collapse
That is exactly what I did, but I ended up on the black screen with the triangle (As stated in my first post).
Sarcks said:
(As stated in my first post).
Click to expand...
Click to collapse
Doh missed that bit Sorry to be of little help. Hopefully someone else can proffer a solution.
if it's an unrooted phone, HTC have been very good at fixing phones bricked during OTA in my experience (2 day turnaround)
When you see the phone with the red triangle before you want to enter the recovery press vol - and the power button.....or at least the vol - button. Can't recreate it as i am on a custom recovery. You will bypass the red triangle and will enter the recovery. Maybe a cache wipe wil do, or a factory reset !
MarcelHofs said:
When you see the phone with the red triangle before you want to enter the recovery press vol - and the power button.....or at least the vol - button. Can't recreate it as i am on a custom recovery. You will bypass the red triangle and will enter the recovery. Maybe a cache wipe wil do, or a factory reset !
Click to expand...
Click to collapse
I've tried the factory reset be just like the normal boot it gets stuck on the HTC logo.
Clearing the cache might work but doesn't your phone needs to be rooted for that?
Sarcks said:
I've tried the factory reset be just like the normal boot it gets stuck on the HTC logo.
Clearing the cache might work but doesn't your phone needs to be rooted for that?
Click to expand...
Click to collapse
I cant recall if wiping cache is an option in the stock recovery !?
One can erase cache using 'fastboot erase cache' after getting the phone to restart in fastboot mode. See here and go to the 'Try this first' section. Hope this helps.
Sarcks said:
I've recently got the JB update so I installed it, or atleast tried. Because when I try to turn on my phone again it gets stuck on the HTC logo (White screen).
I think somehow my battery went down during the installation and now I can't access my phone anymore.
It's a clean phone, no costum ROM and I haven't rooted it in any way.
Is there a way to fix my problem? (Preferably withour rooting it.)
I tried holding the power and volume down buttons and then selecting recovery but that doesn't work as I just end up getting stuck on the black screen with the Red triangle.
Regards
Sarcks
Click to expand...
Click to collapse
Sounds like hboot version problem with JB upgrade, what version of HOX you have? what version of hboot? , maybe we can unlock your phone and recover the system with custom rom and then rollback to stock rom.
Regards
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
th3lawmak3r76 said:
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
Click to expand...
Click to collapse
Hi,
I am also having same problem. Could you please tell me how to resolve it?
Thanks.
I have also same problem tooo.
use adb command
fastboot erase cache
Or this: http://forum.xda-developers.com/showthread.php?t=2722242
kumar1986 said:
Hi,
I am also having same problem. Could you please tell me how to resolve it?
Thanks.
Click to expand...
Click to collapse
Well if those didn't solve your problem what I did was let my M8 run out of battery and then plugged it into my computer holding power+volume down and that allowed me to get into the bootloader and then into fastboot. I then erased the cache and entered recovery where I had a backup ready.
I'm experiencing the same problem, and still working on solving it. But for those who are stuck in the boot screen and need to shut off their phone so that they can boot up into recovery (power + vol down), hold down BOTH volume buttons and the power button and the phone will shut off in a few seconds. I couldn't find this anywhere and was getting annoyed waiting for the juice to run out so I tried a few things and this worked.
edit: turns out it's just volume UP and power to 'battery pull' the phone, not both, although that will work because you're pushing on up
HTC ONE M8 Stuck on Splash screen
th3lawmak3r76 said:
Well if those didn't solve your problem what I did was let my M8 run out of battery and then plugged it into my computer holding power+volume down and that allowed me to get into the boot loader and then into fast boot. I then erased the cache and entered recovery where I had a backup ready.
Click to expand...
Click to collapse
You can also try this if you're not willing to wait for the battery to drain. I also ran into that very same problem, being stuck on the htc splash screen.. However this is how I fixed it. Like one of the posters above i too held the volume button up while at the same time holding down the power button. My HTC One M8 would just reboot back to the splash screen. So, i went through all of the steps above again but this time as the screen went off still holding the power button down. I immediately slid my finger from volume up to down. I continued holding it in the volume down position until the boot loader come up. I selected recovery from there and did a cache wipe and restored a NAND backup. I hope this helps someone.
Found a pretty easy fix
It's a somewhat common problem as I can tell,w hen the device stops on the splash screen (where it says "POWERED by Android") ,, and it has a pretty easy fix, which does not require drain the battery or erase the cache from ADB and so on ! What you do is, you hold down Volume UP + Power Button and keep it pressed till the device will re-restart itself and will boot in to the system (unless you completely f-ed up your system).
Good luck
I have found a way
th3lawmak3r76 said:
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
Click to expand...
Click to collapse
Press and hold the Volume Up key and the Power button until you see a black screen. As soon as you see it press the Volume Down key and the Power button at the same time. This should get you to your bootloader.
HTC One M8 Stuck on BootLogo
CyDroid1 said:
....held the volume button up while at the same time holding down the power button.....as the screen went off still holding the power button down...immediately slid my finger from volume up to down.....continued holding it in the volume down position until the boot loader come up.....
Click to expand...
Click to collapse
thanks a lot. that did the trick.
I recently wiped the phone from TWRP.
Now it's stuck on the white HTC logo and I can't turn off the phone, not even by holding down the power button for a few minutes!
Any ideas what I can do?
Hold volume up and power and it'll reboot
Thanks for the help! Perfect!!
EddyOS said:
Hold volume up and power and it'll reboot
Click to expand...
Click to collapse
Thanks for helping with my problem.
tcoots said:
Thanks for helping with my problem.
Click to expand...
Click to collapse
Thank u both i also have same problem...
OMG Thank you!!!
EddyOS said:
Hold volume up and power and it'll reboot
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Click to collapse
I had just updated my M8 to marshmallow yesterday, and it was working fine last night, then the whole of today it was stuck on an "android is starting screen", and I couldn't turn it off or on. Thank you sooo much!
Hi,
I have the same problem. I had HTC One M8 AT&T Unlocked International Version and I unlocked the bootloader and root it. Everything was fine until I installed Viper/Venom ROM. Before installing that ROM I created a backup of the previous ROM. I didn't check on Data and I think that on the error is on that step.
Anyway I installed Viper / Venom ROM (Marshmallow 6.0.1) and wasn't able to connect to WiFi. So I decided to go back to my original ROM (Kitkat 4.4.2).
Now the HTC is in a boot loop, flickering but I'm not able to select and action. I can hold the volume up and the power button and restart the phone. But I don't know if I can get into bootloader. My best scenario is to wait until the battery runs out of energy and the smartphone turns off. I will connect the charger for some minutes and then I will turn on the device with Volume Down and Power in order to get into the bootloader. If I can't get into the bootloader I will be in a big problem.
Any ideas?
Thanks in advance,
My responses below in red font:
AndyArg said:
I have the same problem. I had HTC One M8 AT&T Unlocked International Version and I unlocked the bootloader and root it. Everything was fine until I installed Viper/Venom ROM. Before installing that ROM I created a backup of the previous ROM. I didn't check on Data and I think that on the error is on that step. That is just user data, you should be able to restore the previous ROM as long as you backed up system and boot. But it's also possible that the backup is just no good, causing it to be stuck with no OS (it happens).
Anyway I installed Viper / Venom ROM (Marshmallow 6.0.1) and wasn't able to connect to WiFi. You probably need to update your firmware.
So I decided to go back to my original ROM (Kitkat 4.4.2).
Now the HTC is in a boot loop, flickering but I'm not able to select and action. I can hold the volume up and the power button and restart the phone. But I don't know if I can get into bootloader. You can. Do the button combo to reboot (vol up + power), once the screen goes dark to reboot, let go of the buttons, and just hold vol down, and don't let go, until you see bootloader screen. If this doesn't work, you just got the timing wrong, either you started pressing vol down too late, or let go too early. Just repeat the sequence until you get it right.
Click to expand...
Click to collapse
Thanks, I was stuck in the same loop. It took a couple of tries but I managed to get into recovery
Hi,
My phone is getting restarted continuously from the HTC logo screen. Its stuck in a boot loop.
I have not activated developer options in my phone.
I can access the boot screen by pressing (volume down) and (power) keys, but rebooting or factory reset are also not working.
Please help.
Thanks in advance
ritabanb said:
Hi,
My phone is getting restarted continuously from the HTC logo screen. Its stuck in a boot loop.
I have not activated developer options in my phone.
I can access the boot screen by pressing (volume down) and (power) keys, but rebooting or factory reset are also not working.
Please help.
Thanks in advance
Click to expand...
Click to collapse
Tighten the two volume buttons and the power button when a black screen appears to hold the volume- button and power, smart mustget into in the loader in the boot loader to choose reboot (assuming that the system is not removed)
vuk1963 said:
Tighten the two volume buttons and the power button when a black screen appears to hold the volume- button and power, smart mustget into in the loader in the boot loader to choose reboot (assuming that the system is not removed)
Click to expand...
Click to collapse
The phone is still restarting after selecting reboot also.
Can you boot into recovery?
Most likely you have a corrupted boot or system partition.
tomal said:
Can you boot into recovery?
Most likely you have a corrupted boot or system partition.
Click to expand...
Click to collapse
If I select recovery also, its restarting into a boot loop. How to fix it?
ritabanb said:
If I select recovery also, its restarting into a boot loop. How to fix it?
Click to expand...
Click to collapse
Tighten the two volume buttons and the power button when a black screen appears to hold the volume- button and power, smart mustget into in the loader in the boot loader to choose reboot (assuming that the system is not removed)
tomal said:
Can you boot into recovery?
Most likely you have a corrupted boot or system partition.
Click to expand...
Click to collapse
Can you upload screen shot of bootscreen here
Sent from my HTC Desire 820 dual sim using xda premium
ritabanb said:
Hi,
My phone is getting restarted continuously from the HTC logo screen. Its stuck in a boot loop.
I have not activated developer options in my phone.
I can access the boot screen by pressing (volume down) and (power) keys, but rebooting or factory reset are also not working.
Please help.
Thanks in advance
Click to expand...
Click to collapse
How do you end up in this problem?
What have you done before the last system shut down ( power off )?
same problem
i also have same problem but service center told me this is a hardware problem.
iSaidyiu said:
How do you end up in this problem?
What have you done before the last system shut down ( power off )?
Click to expand...
Click to collapse
I don't know. The phone was working perfectly. Just a day ago I got a marshmallow update. I installed it. Then after 2 days, I wake up and find this.
ritabanb said:
I don't know. The phone was working perfectly. Just a day ago I got a marshmallow update. I installed it. Then after 2 days, I wake up and find this.
Click to expand...
Click to collapse
I know this is an old thread and was left unsolved quite some time ago. But you must have found a way out yourself after not getting a solution in this forum. Could you share that with me please? I am having the exact same problem!
i have this problem too . please help me
i'm reflash stock frimware but phone boot loop .help plz
I'm having the same problem. any solution guys?
To all who has this problem, please do try to boot into custom recovery (if installed any) and wipe cache and davik-cache. If it still fails, please replug the battery, it should reset the boolean, and if it still fails, an RUU flash is the last resort before hardware issue.
Dear Friends,
if you have same problem with your HTC 820G Duel SIM ( after OTA Update of 6.0.x OS ) please call HTC toll free No. 1800 266 3566 ( Only for India )
even your Hand set is out of warranty,
send Email to them Because when i call to them they say you are only one who is facing this issue ( when i ask then to downgrade my OS to 5.x.x )
service center simply say Mother board problem and ask 9500/- for mother board or 173 /- as diagnostic charges
so please call to get your HTC working with proper OS
my phone is working properly just before 6.0.x OS update....
hope so no. of calls can make them realize real problem with there OS not in hardware
THIS IS THE ONLY WAY TO MAKE YOUR PHONE WORK calling HTC Customer Care Or Email ( i tried every thing posted in this web site but its restarting & looping... for all stock OS and CM13 and All other Nice OS / all recovery TWRP and Flashing tools i used but no luck...
so I have never touched my htc 10 system setting's unlocked bootloader or anything.... I sat my phone down to charge and when I went back I'm stuck in a loop all I can do is hold the volume buttons and power which gives me white screen with the options.. all options seem to take me back to the loop anyone help how to unbrick it before I smash it against the wall then pour acid onto it please help
isaac1993 said:
so I have never touched my htc 10 system setting's unlocked bootloader or anything.... I sat my phone down to charge and when I went back I'm stuck in a loop all I can do is hold the volume buttons and power which gives me white screen with the options.. all options seem to take me back to the loop anyone help how to unbrick it before I smash it against the wall then pour acid onto it please help
Click to expand...
Click to collapse
If you get into Fastboot (white screen withe the options), you should be able to run the RUU with the phone connected to a computer, which will wipe the phone, but will also make it usable again, via the least technical way possible.
You should be able find the Correct RUU for your carrier or unlocked device from HTC's website here: http://www.htc.com/us/support/updates.aspx
Capt'n Mal said:
If you get into Fastboot (white screen withe the options), you should be able to run the RUU with the phone connected to a computer, which will wipe the phone, but will also make it usable again, via the least technical way possible.
You should be able find the Correct RUU for your carrier or unlocked device from HTC's website here: http://www.htc.com/us/support/updates.aspx
Click to expand...
Click to collapse
RUU's are run via download mode, not from the bootloader menu, as you have described.
Capt'n Mal said:
If you get into Fastboot (white screen withe the options), you should be able to run the RUU with the phone connected to a computer, which will wipe the phone, but will also make it usable again, via the least technical way possible.
You should be able find the Correct RUU for your carrier or unlocked device from HTC's website here: http://www.htc.com/us/support/updates.aspx
Click to expand...
Click to collapse
hi I have tried to ruu but as phones stuck in loop it wont charge over 30% sadly
Have you tried the volume down+Power Button method to get in recovery and reset to factory setting option? If you do this, all your data will be erased, just a fair warning. Hold volume down+Power button for 15-20 seconds, screen will go black and as soon as HTC logo appear, let the power button go while keeping the volume down pressed. Good luck!
Gr8man001 said:
Have you tried the volume down+Power Button method to get in recovery and reset to factory setting option? If you do this, all your data will be erased, just a fair warning. Hold volume down+Power button for 15-20 seconds, screen will go black and as soon as HTC logo appear, let the power button go while keeping the volume down pressed. Good luck!
Click to expand...
Click to collapse
when I try this the grey htc logo just appears and then reappears
Gr8man001 said:
Have you tried the volume down+Power Button method to get in recovery and reset to factory setting option? If you do this, all your data will be erased, just a fair warning. Hold volume down+Power button for 15-20 seconds, screen will go black and as soon as HTC logo appear, let the power button go while keeping the volume down pressed. Good luck!
Click to expand...
Click to collapse
I am having the same issue....You cannot get into recovery or download mode, it loops too. All you can do is to get into the bootloader.