M9 5.1 update causes discharge while on charger - One (M9) Q&A, Help & Troubleshooting

Since the T-Mobile 5.1 update, my phone charges to full, then begins to discharge while still plugged in. Simply unplugging and plugging back in starts charging again. Is there going to be an update or something else to fix this?
The first screenshot shows that I plugged it in at around 8am. At a bit before 9am, it was full. Then there is that gap. It thinks there is no cell signal. It's plugged in the entire time, and at a bit after noon, I look at it the history and this is what you see.
Then I unplug and plug it back in, and a few minutes later the second screenshot is of the history again.
This particular occurrence was with the included charger. It also happens with the other chargers I have.

amarryat said:
Since the T-Mobile 5.1 update, my phone charges to full, then begins to discharge while still plugged in. Simply unplugging and plugging back in starts charging again. Is there going to be an update or something else to fix this?
The first screenshot shows that I plugged it in at around 8am. At a bit before 9am, it was full. Then there is that gap. It thinks there is no cell signal. It's plugged in the entire time, and at a bit after noon, I look at it the history and this is what you see.
Then I unplug and plug it back in, and a few minutes later the second screenshot is of the history again.
This particular occurrence was with the included charger. It also happens with the other chargers I have.
Click to expand...
Click to collapse
I recently received 2.11.661.2 from Telus and my HTC provided charger never gets me past 90%,and it drops fast with usage even if still plugged in.
My quick charge charger is fine though.......
Sent from my HTC One M9 using XDA Free mobile app

I didn't want to do it, but I did a factory reset on my phone. And the problem persists.

Same here, if the charger doesn't have enough push the phone whinges about it and won't turn the screen off, therefore wasting what little precious power you have left..
Dead pixels, scratched screen and now this.. Htc are crap. Sorry i ever bought this phone.
Sent from a stolen HTC M9

Related

[Q] charging?

i have noticed twice in the last week that when i take my phone off charge in the morning it has been dead... like it was never charging. is this a faulty device or is it common for everyone
doesn't sound right. check whats eating up the battery at night, might be a dodgy app but sounds like a dodgy battery
Sometimes if it's using a lot of power it will be drawing more than the charger gives and still use up the battery. Make sure there aren't any programs running or large amounts of data being transferred on data networks.
It's really bad to run the battery all the way down. If you can't figure out what it is, it may be worth sending it in for service/replacement.
That happens to me with bricked kernel, are u using it?
Sent from my HTC One X using XDA
Id suspect faulty usb/ charger if they move ever so slightly on worn bad cords itl drop charge even tho it was chsrging when u set it down for the night
I know.i have about 5 extra chargers two of them do this everytime
Suspect a charger before u suspect a 600$ phone
Sent from my HTC One X using XDA
okay, i have an update.. this is freaking weird. i have a video and picture of this for proof. the phone was sitting on my desk with the screen off unplugged from the charger.. and then the screen and charging light come on, followed by a beep, and sure enough the charging animation was there... but the phone wasnt plugged in.. i started playing with it and a message popped up saying the phone is using more power than the charger can discharge... 'BUT YOUR NOT PLUGGED IN' :S
i will take it back tomorrow and try for my 5th faultless phone :S sigh*
Has anyone else had an issue like the following
1. phone is off (0%)
2. Plugin charger
3. Red light activates (charging while off)
4. Random amount of time passes eg. 30 mins phone boots up by itself
???
Can anyone explain?
is the phone faulty or charger maybe the cause?
jinkira said:
Has anyone else had an issue like the following
1. phone is off (0%)
2. Plugin charger
3. Red light activates (charging while off)
4. Random amount of time passes eg. 30 mins phone boots up by itself
???
Click to expand...
Click to collapse
Your not really supposed to run the battery down to zero. It could be designed to boot automatically if the battery had been below a certain amount and it turned off due to that... Not that i have anything to back that theory up...
Sent from my HTC One X using Tapatalk 2
fknshwow said:
okay, i have an update.. this is freaking weird. i have a video and picture of this for proof. the phone was sitting on my desk with the screen off unplugged from the charger.. and then the screen and charging light come on, followed by a beep, and sure enough the charging animation was there... but the phone wasnt plugged in.. i started playing with it and a message popped up saying the phone is using more power than the charger can discharge... 'BUT YOUR NOT PLUGGED IN' :S
i will take it back tomorrow and try for my 5th faultless phone :S sigh*
Click to expand...
Click to collapse
A Possible cause could be damaged usb port (charging port). Get it to service center.
shahidhussain said:
A Possible cause could be damaged usb port (charging port). Get it to service center.
Click to expand...
Click to collapse
yreah, i have returned it via optus elf... should have a brand new one within the week
i noticed that then my phone is on charge, the screen becomes really unresponsive, it take at least five times until i can unlock it, and as soon as i unlock it automatically phone app opens by it self. really annoying issue, i cant use my phone when it is being charged. it doesnt get too hot or anything, just the screen is very unresponsive.
anyone else have it?

Not Charging After Full Drain. Not Turning On When Plugged In

So I'm having a problem where I drained my battery and the phone shut itself off with 1% to 2% battery life remaining. I've left it charging for a good 45 minutes now. Turned it on, and it reported 1%. Thinking that it was just a reporting error, I unplugged it, and the phone promptly shut itself off. Now another 30 minutes has passed, unplugged it, turned it on. The phone refuses to turn on! It will however show the battery charging animation, so I know it's not bricked or anything. I guess my only solution is to leave it charging while it's off overnight, even though I need to use my phone right now... That important person will have to wait :crying:
Edit: Works again... Though it does not show my battery life correctly. It says 15% when it's probably more like 2%.
Make sure it's plugged into a wall and not your computer.
Sent from my Optimus G using Tapatalk 2
BMelz said:
Make sure it's plugged into a wall and not your computer.
Sent from my Optimus G using Tapatalk 2
Click to expand...
Click to collapse
It was plugged in to the wall.
geokilla said:
It was plugged in to the wall.
Click to expand...
Click to collapse
Might want to use a different cable.. i have read that the cable and possibly even the wall adapter can be flakey.. if you have a spare cable try to use it instead of the lg one..
Original LG cable is fine. It's ever since I drained the battery it's started to act weird. I plugged it in at 3% in hopes of "calibrating" the batterystats and it was charging fine. Up till now. I caught a glimpse of my phone turn itself off while charging.
Now it's randomly decided to turn itself on and bootloop... And back to charging animation while off we go. What the hell? The battery isn't charging... Switching cables didn't help btw.
Found a third cable. Temporarily working..
geokilla said:
Original LG cable is fine. It's ever since I drained the battery it's started to act weird. I plugged it in at 3% in hopes of "calibrating" the batterystats and it was charging fine. Up till now. I caught a glimpse of my phone turn itself off while charging.
Now it's randomly decided to turn itself on and bootloop... And back to charging animation while off we go. What the hell? The battery isn't charging... Switching cables didn't help btw.
Found a third cable. Temporarily working..
Click to expand...
Click to collapse
Hmmm maybe the charger? Sounds to me like its not getting proper power hence the shutting down while plugged in.. but what do I know heh
I have the same problem. Plugged the phone in at about 3% and walked away. Came back an hour later to find it stuck in a loop of the LG logo and a black screen. I can sometimes get it into recovery, and from there see that the battery percentage will go from 0% to 15% and back to 0%. It's like the battery is bad.
I think it's a problem with the ROM/firmware where we can't drain it and hope to charge it up again..
I'm still running v1 of the jb release and last night I used my phone until it shut down at 2%, charged it up fine, and its been ok, knock on wood. One weird thing is that if I use the phone while on the charger, and I mean light tapatalk usage, the phone will drop to 99%, even while plugged in. Weird.
Sent from my LG-E971 using Tapatalk 2
ATRIXXIRTA said:
I'm still running v1 of the jb release and last night I used my phone until it shut down at 2%, charged it up fine, and its been ok, knock on wood. One weird thing is that if I use the phone while on the charger, and I mean light tapatalk usage, the phone will drop to 99%, even while plugged in. Weird.
Sent from my LG-E971 using Tapatalk 2
Click to expand...
Click to collapse
That's normal. When the phone is charged at 100% it stop charging to avoid the battery to be overcharged thus reducing it's durability.
Not charging again... My phone maintained a charge between 10% and 25% or so according to the battery usage graph. So I switched cables again. I went into the service menu and got a screenshot of the charging test this time. First pic is with the LG cable. Second is with a Samsung cable. Third picture is back with LG cable after the battery successfully got charged past the "low battery zone" with the Samsung cable.
I have a similar problem with the stock charger. After a few weeks of working perfectly, it just sopped charging my Optimus G.
Bizarrely, it charges my wife's Galaxy S2 HD LTE without issues.
And the charger from my Sony-Ericsson Xperia pro charges the Optimus without issues.
It's almost like the stock charger burns out something internally such that it doesn't output enough voltage/amperage/current.
Sent via the magic of an Optimus G (E971) running CM 10.1.
So it happened again... But this time, it occurred in between 20% to 40% battery life while charging. It's probably the LG cable.. Gonna call support and ask for another.
geokilla said:
So it happened again... But this time, it occurred in between 20% to 40% battery life while charging. It's probably the LG cable.. Gonna call support and ask for another.
Click to expand...
Click to collapse
I have a similar situation -- I powered down my phone one time at 5 %, did not wake up until one hour of charge, then last night tried again with about 40 % of battery left, same problem. I was wondering at first if the phone did not go to power down properly, and that the battery would drain through that, but then I just did another test with my battery at 30 %, and the phone did not want to restart until plugged in for 5 minutes.. It's almost as if the booting process is just this huge battery drain, sucking all the juice to start the phone in a peak of electrical rage.. anyway -- I noticed that yesterday, I was trying to restart the phone after a while, it would start to boot but it seemed it owuld just miss a little bit of juice to complete the process, then finally when it made it to screen it was at about 10 %..
Could it be that fix we used in the stock rom to get the screen at more than 65 %, and the cpu at 1512 mhz ? It seems more software related than hardware in my case, meaning I don't beleive it is the cable
Hate to revive an old thread, but as the new owner of an LGOG i just ran across this problem the other day. My phone has been able to go two day on a charge, and last week I forgot to charge it on night. Found it dead the next day. was leaving so I took it intending to charge at work or in the car. Car charger had no effect, but upper portion of phone got hot. plugged it in at home, same thing, charging icon, getting hot, but not charging. Also noted dim screen glow all the time.
tried 2o second hold on power button, vol up and down, got into the download screen and the bootloader screen, but no charge. Finally held the power button and vol. up and red charging light came on. Held it for a minute and the red charging light stayed on, let go out it went. Decided to try a couple of rubber bands around the phone to hold in the buttons, and it worked ---phone charged fully and operates as usual.
Thought I'd pass my experiance on to help anyone else with similar problem. Any idea why this worked?
I don't know, but I do know that getting to android 4.3 roms like the ones in Houstonn's thread have cured my O. G. from that, and from also constant and random camera reboot, and from also maps freaking out when plugged in in the car..
Sent from Somewhere using my Dog
For anybody that runs into this problem
I had this problem and tried for hours and hours to fix it. When you stick the usb charger into your phone, it literally takes like 5 hours to charge 2% when it's in this state
So it never gets to a point of wanting to turn on because the phone gets too hot trying to charge
My solution: Put a bunch of ice in a bowl, then put something over that like a bag, aluminum foil, basically anything that would be a barrier between the ice and your phone to keep it from getting wet
Now let it charge with the phone sitting on top of that ice for a few hours(make sure to add new ice as it melts) and your phone will charge up enough that it can be fully turned on. Then just let it keep charging
This worked for me after trying other things for hours. If this didn't work i was gonna open the phone and pull the battery
After the last update I have not had this issue. I've run my phone dead a few times and now it always charges - no issue.
philliboy said:
I had this problem and tried for hours and hours to fix it. When you stick the usb charger into your phone, it literally takes like 5 hours to charge 2% when it's in this state
So it never gets to a point of wanting to turn on because the phone gets too hot trying to charge
My solution: Put a bunch of ice in a bowl, then put something over that like a bag, aluminum foil, basically anything that would be a barrier between the ice and your phone to keep it from getting wet
Now let it charge with the phone sitting on top of that ice for a few hours(make sure to add new ice as it melts) and your phone will charge up enough that it can be fully turned on. Then just let it keep charging
This worked for me after trying other things for hours. If this didn't work i was gonna open the phone and pull the battery
Click to expand...
Click to collapse
matt832 said:
After the last update I have not had this issue. I've run my phone dead a few times and now it always charges - no issue.
Click to expand...
Click to collapse
What update are you referring to? I don't get over the air updates. Mine is off contract.
philliboy said:
What update are you referring to? I don't get over the air updates. Mine is off contract.
Click to expand...
Click to collapse
Last fall. I had to go to the stock rom, do the update, reroot, then all was fine.

[Q] Battery suddenly charged extremely slowly

So up until now my battery has been charging really quickly, with ~1 hour to charge to full. Just last night, however, it suddenly started charging exceptionally slowly. Left it plugged into the Samsung wall charger at 41% and when I wake up 6 hours later it's only at 92%. I had noticed it charging slowly late yesterday as well.
I don't think the problem is with my ROM or any apps I'm running, because I get the same unsatisfactory results whether the phone is on or off before I plug it in.
The only thing I can think of is this: yesterday, when going to plug in the wall charger, I accidently plugged it in such that only one 'pin' was pushed into the slots (specifically, the left-hand slot). It was like that for about a minute before I realized I goofed. Could it be that that somehow messed up the battery/cable/charging mechanism? I've already tested against two different wall chargers, so that isn't the problem, but I haven't removed anything else.
Anybody have any idea what's going on, and possibly how to fix it? I'd rather not have to unroot and go to AT&T, but if I have to...

Really odd Charging situation

I got great battery life yesterday (better than usual I'd say....had about 50% left after about 3 hours of screen on and 13 hours off the charger, so I let it sit off the charger over night. Not something I normally do. When I woke up I used it for a bit and got to about 21 hours off charger and 4 hours of screen on....the important thing is this:
when I plugged it back in, it started carging like normal I left the room for a bit, came back.....and it was up a couple percent, but said it was no longer charging. I've reseated the charging cable a couple of times, to no avail. When the phone is on, it won't respond to the cable at all. If I turn the phone off, and plug in the cable, it comes on, acts like it knows it's charging. but keeps bouncing from the Samsung screen to the battery charging screen (no animation though) and a quick vibrate. It seems like if I leave it on, and leave it with the charger in, it'll charge, but it's not reflected in the battery %. if I reboot, it'll go up some, but not as quickly as it should have.
I've been fighting this all day and am finally up to the high 70s. also, if the phone is on, and I have the cable plugged in, but pull the battery, the phone will stay on via the power cable for about 3 seconds. Have been using DartStalker 6 with the Compulsion Kernel. I had an old version of that kernel so I updated to 10 with no change. Obviously wiped cache and dalvik for that....
it seems really weird that it kinda knows it's being charged, but.....seems
IDK....any ideas? suggestions? oh, also if I plug the cable into my laptop, the laptop doesn't see the device.
also, stock cable and charger block. have tried different regular USB cables and chargers....specifically whatever my wife is using to charge (successfully) her HTC One Mini.
just had more weird stuff happen. got home threw the phone on the charger, hooray! it shows that it's charging! after letting it sit for a bit I check it....it's lost juice. UGH!
Went to T-Mobile today. New phone should be here in 2 days. Oh well.....

[Q] HTC infamous Battery charging bug with M8

Just got my M8 first time I turn it on it had half charged battery. I drained it to a point when I turned it on two times and than it went dead. I mean I could not turn it on. When I connected the charger no light came on and no response from phone. I leave it till toomorow and see if it will turn on.
I fear HTC is using the same chip for controling battery charge in M8 which if flawed by infamous HTC charging bug. If this is the case it is really start annoyng me and htc m8 will be my last HTC phone. I had so far Wildfire, Sensation ,Desire and all off them had a charging bug. Wildfire and Desire would not show the battery full even though battery voltage was at full charge. My luck? Or HTC has some poor quality components? My S2 still charges battery fine till today.
Ok. Anyone can check their M8 if you have charge bug if you battery is almost drained off power if it will turn on or stay dead?
If my won't wake up tommorow after all night at charging I'm gona exchange it on warranty and see another sample has the same charge bug.
Why HTC is not doing something with this CHARGE BUG on the newest devices? Puzzeles me.
I brought mine to 1%, cycled the power, then used it again till it died. Plugged it in, charging icon came on right away, charging light as well. Hope this answers your question, I didn't really read the whole post.
=)
Sent from my HTC One_M8 using xda
Visspui said:
I brought mine to 1%, cycled the power, then used it again till it died. Plugged it in, charging icon came on right away, charging light as well. Hope this answers your question, I didn't really read the whole post.
=)
Sent from my HTC One_M8 using xda
Click to expand...
Click to collapse
My M8 has just died because it wont charge, happened just yesterday. I left it plugged in over night and still nothing. Its a holiday here at the moment so have to wait until Wednesday for HTC to open.
Possibly The same Problem, Possibly Not?
andy905 said:
My M8 has just died because it wont charge, happened just yesterday. I left it plugged in over night and still nothing. Its a holiday here at the moment so have to wait until Wednesday for HTC to open.
Click to expand...
Click to collapse
Hi.
I've been having loads of problems having unlocked, rooted, S-Off, SuperCID & installing the ARHD ROM on my M8 (International) but it was, in a fashion, working. I too am on holiday & whilst I now know why I was having the issues & have the solution to them, I didn't have time before I left to resolve them. So, I brought it away with me to use for basic currency conversion & translation tasks & it was, as I say, functional. Last night, I decided to play a game on it & it was being laggy but I put this down to the issues I've been having, so didn't worry. It kept being laggy, so I tried restarting it to see if that would help but once it had powered down, it took ages to reboot, so I tried using the power button to switch it on. Again, it took ages & I briefly fell asleep but when I woke up, it had booted back into ARHD, so I figured all was okay.
However, when I awoke this morning, the device would not switch on. I plugged it in to see if something had caused the battery to drain during the night but nothing happens; the charging light doesn't come on & it doesn't power up, no matter how long I leave it! It is, to all intents & purposes, behaving as though it is dead (bricked?) but I don't know why it should suddenly do this, which is why I was looking for answers & came across this thread.
If anyone has any bright ideas, I'd be more than grateful to hear them
Mine needed a replacement charging board and chip unfortunately but HTC Vietnam was pretty fast, only took 3 days so wasn't too painful.
I like how "Happened to three people" == "infamous."
Yes, this sounds like a very isolated bug/defect. Since it is not reported by very many, the best course of action is RMA. ?
My T-mobile HTC ONE M8 has done this as well, however I was after serveral hours of trying everything I could think of, connecting it to the computer and various chargers and trying to hold volume up and power and replugging it to charger, it finally started charging. This has happened 2 times in the last 2 weeks.
Now that it's charging I wonder if HTC will take it and replace the charging board or battery. I also worry that I have it rooted and s=off that they won't honor the warranty.
There is something similar to this going on with mine - Was charging (maybe quite slowly), battery very low, phone reset. Booted into charging screen, amber light flashing. After a while (and trying to boot a few times), no light, nothing. Charge current is 0.00A
Edit: I remember something like this with the old Desire - there was a trick to reset the charging circuit, which was maybe locked up and not getting a good po_reset, so never enabling any charge. Something along the lines of unplug, hold some buttons for some time, plug, profit... Does anyone remember this in detail?
I had the issue in this topic, and got it solved.
Here are forums where I have found similar case and solution.
https://www.noppanit.com/htc-one-wont-turn-on-after-battery-completely-drained/9h53
http://www.pocketables.com/2015/06/htc-one-m9-unresponsive-no-charge-light-wont-power-on.html
http://forum.xda-developers.com/showthread.php?t=2481211
I have a particular case. My phone is a HTC One M8, but I have protected it with a special case with a battery extension, home made. I have assembled myself the batteries, chargers and boosters. My booster has a small issue and does not enter safe mode when battery is low. It warns about low batt with a LED, but still tries to deliver 5V. The booster is connected to the phone via a flat cable, stolen from a wireless charger; those chargers have the smallest USB plus I could find ever, and, I found this plug only in these decvices.
When the main battery of the phone is empty, I switch the booster on, and recharge the phone with the backpack. I have to look at the LED; when it's red, I have to switch it off. Everynight, everything get charged on the same single plug. One plug to charge both batts.
The advantages of my solution are:
- phone can last 18h with heavy work (wifi, bluetooth, GPS, and screen on, continuously)
- heavy case to protect my phone, plus tampered glass
- one plug to charge everything
- the micro-micro USB plug is ALWAYS in the phone. This means, the female plug of phone can not get dirty, or filled with dust. I never unplug it, so it does not age. I never plug a classic USB cable directly in the phone, so, no chance to break it. I have broken 3 or 4 times the back charger plug; if I am in hurry, I can exceptionally charge the phone directly; next day home, I can fix it.
This night, I was using my phone, and switched the backpack on. I could not plug my wall charger, because it's home made, has an issue, and makes the virtual keyboard erratic. I fell asleep with the phone in my hand, and the backpack went red ... for 4 hours. During 4 hours, it was trying to deliver 5V, and failed at so. Since my battery was delivering an unstable +5V, the phone was trying to charge, was staying on, but could not properly charge. In the end, all batteries got flat.
This morning, when I woke up, I plugged the stuff; only the back-batt started charging. Phone itself refused to charge; screen was black, and charging LED stayed off. So, I fell in what we call the "phone refuses to charge".
But, because of my set-up, I can *NOT* be in the dirty or broken plug case. Just impossible. And because of context, I just knew I had a flatt battery. This is technically called "deep discharged". And it contributes to aging of batt. Like overcharging, this heavily affects the total capacity.
I knew I could fix the issue by opening the phone, and putting a LiPo charger directly on the batt lines. I have loads of standalone chargers. I had a standalone wall charger for my previous HTC Sensation. But with the M8, we can not just open the case, and take the batt out. It's much more complicated. So, I have been Googling for more than half an hour. 95% results were about "remove dust of plug" and "bring it to the shop to change your plug". Some people also mention "a bug in the charger chipset".
I have plugged the phone on a classic USB charger, but via an USB meter monitor:
dx.com/p/382581 (dispite description, the device can accept up to 13V on input - this detail is critical when you use real QC2 chargers able to deliver 9 and 12V, like this one:
http://www.amazon.fr/Chargeur-secte...&qid=1451509059&sr=8-4&keywords=aukey+charger
http://www.amazon.fr/batterie-exter...&qid=1451509059&sr=8-5&keywords=aukey+charger
)
The USB meter was indicating 5V 0.03 A (or 9V 0.01 A, depending on source). So, the phone was using a bit of energy, but clearly not charging. I have left it 4h. Just in case, can not harm.
Then, I pressed together power, and volume up. The phone started to boot after 55 or 65s. About one minute; but clearly way longer than 42 or 47s found on forums. It started directly to some rescue mode, then, started to boot normally, without doing anything. Just released buttons during the first white screen. After booting, I have a normal phone. Did not need to perform any action. During boot, the phone had 2% batt, and was charging normaly. But, the charger LED remained off; I waited 5mn, untill I got 4%, unplugged the charger, replugged, and then got the orange LED.
Remember that your M8 can accept up to 9V on input. QC2 Chargers are really faster: with 9V 1.5A, you can charge your M8 from 0% to 100% in 95mn, even if you are intensively using it (gaming, wifi, GPS). Next gen phone will accept 12V. Even if manufacturers ignore that. HTC buys chips, and don't fully read specs. Aukey chargers are more powerfull and better reliable than official HTC ones.
Remember that many "slow charging" issues are in fact due to bad cable: charger is good, phone is good, but cable in between has high gauge copper, too thin wires, and produces voltage drop between plugs. HTC phones require 4.4V at the plug.
Remember that M8 and most modern phones (same for Samsung) are now MHL (wrongly called OTG): they are true USB hosts; you can plug any device on your phone; just buy an MHL (OTG) cable for 4 euros, and then a USB hub, and then any device: mouse, keyboard, USB monitor, ethernet dongle, SATA adapter, CF-uSD adapter ... and for 12 euros you have HDMI converters. Modern smartphones are real computers. Use them.

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