had the phone over a year now, never had an issue before.
As soon as you turn on the portable wifi hotspot, i loose the 3g/h symbol from the top of the screen and from that no data conectivity?
and as sopon as you turn the wifi hotspot off, it regains an internet conection
Any ideas, ive not installed any apps recently, as far as i can remember?
Do you get an internet connection when another device connects to your phone's wifi hotspot.
If you are able to connect, then it must be working, as it's the 3G signal that the phone uses to connect the wifi to the internet. It might remove the icon, but if you can connect then it's fine.
nope, can conect my ipad to the DHDs hotspot but no internet.
the same for when i turn the hotspot on, cant brouse anything on the phone as no data conection
still not sorted this, anyone else got a aide or something to sort this?
First post (longtime lurker)
I've got the same problem here although this has only started happening in the last couple of days. The phone's data connection is fine until you enable the wifi hotspot at which point the connection is dropped to the phone, connecting any devices to the phone is fine, they get an IP address and can ping the phone directly, but beyond the phone there's nothing.
Rebooting the phone does not help.
The only app I've installed recently is Google Shopper.
Out of curiosity Fil what ROM are you using? I'm on RCMix3d Runny 3.0 which is based on Android 2.3.5 and Sense 3.5. I'm looking at switching to an ICS build pretty soon.
It also looks like we're on the same network although I think that's just coincidence.
yep sounds exactly the same issue,
as for rom, still on t-mobiles original 2.50.110.5 Adroid 2.3.3
was thinking of flashing something custom to see if it solved the problem
I've just flashed IceColdSandwich today at work (it's been a slow day!) and you'll be pleased to know that wireless tethering is working again. I'm on the train home as I type this. It's possibly something in the 2.3 image? I can't really say since we both had different ROMs (mine was a Sensation port). It could just be a bad bit of code in the gingerbread OS that produces this bug on rare occasions.
It may have something to do with the fact that T-Mobile and Orange allow you to roam on eachother's networks. Do you have roaming enabled?
To be honest I'm just stabbing wildly at possible causes here and a flash fixed it anyway. I went ICS but I don't think you'd have to go that extreme but flashing a new ROM overwrites whatever it is that caused this in the first place.
I'm just hoping it's fixed in ICS and won't happen again!
cheers, enabled data roaming, and it now works!
Since the issue, my batterys turned to crap! guessing thats the cause constantly jumping networks, and also data speeds have been very poor lately, was ok when just t-mobile, but orange is poor!
Off to the t-mobile foeums to see if its just me, or others!
I recently bought new note 10.1 2014 edition wifi only version. Out of the box it had troubles in detecting my home wifi network. I managed to fix by enabling and disabling wps connection settings from my ZYXEL wifi router. But the problem appeared again in a month with just one reset of the router. My galaxy S2 and S3 have no trouble finding my network so I don't understand why the tablet can't. Both the phones actually more networks than the tablet actually so it's not limited just for my own router. I really hate Samsung for this. I believe the issue is not about hardwarehere.
S2 is running on neatrom latest version. S3 is running on original firmware 4.1 from Samsung and is not rooted yet.
I have been running into similar wifi problems without a real solution. I've noticed it had helped a little too connect to a 2.4ghz network versus 5ghz. But that cuts out the new wireless ac band that this tablet wad suppose to work with.
superdookie67 said:
I have been running into similar wifi problems without a real solution. I've noticed it had helped a little too connect to a 2.4ghz network versus 5ghz. But that cuts out the new wireless ac band that this tablet wad suppose to work with.
Click to expand...
Click to collapse
After your suggestion I digged into the settings of the router. I could not find the option you mentioned but managed to get it working by changing to 802.11b+g+n to 802.11b+g. I am sure this was not a problem before but helped for now.
Anyone else with similar troubles..I wonder if only mine is buggy piece...
i just got the note 10.1 2014 edition wifi only version and i am having problems with the wifi i have a rooted phone which i use the hotspot and my wives phone is connected to the hotspot and my laptop i have no issues with it but just as soon as i connect my table the 4g signal cuts in and out all the time any ideas on what i problem could be
This is a problem with the Note 3 too... Samsung seem to screwed the wifi drivers badly. I found going to wifi, hitting settings again brought up an advanced menu and unticking "scanning always available" and "auto network switch" fixes it a bit...
Thanks for the information I will give it a try
Hi. Recently set up with a new wifi hub and phone, laptop and tablet (Note 10.1) all connected fine. Even more recently the signal gave up in certain parts of the house so a lot of settings were changed, including network name. Phone and laptop found them fine and have been working ok but tablet can't find the network at all. No way of downloading apps onto tablet and diagnosing the problem but save changing the settings again and risking the signal going back to rubbish in the top of the house, is there anything I can do to figure out the problem?
Hi All,
I am still lumbering on with an old HTC Desire running CM 7.07282011-Nightly and have had no real issues up until a couple of days ago.
Whilst in France (not that that make a lot of difference) the Wi-Fi access stopped working and the phone stopped being able to see any Wi-Fi networks. Basically, it switches itself off after around 30 seconds and cannot pick up any networks. In addiiton, the WiFi MAC address shows as unavailable although teathering via a WiFi hotspot works fine. I was switch between teather and normal Wi-Fi when the problem occurred.
If I go into Settings --> Wireless and Networks -->WiFi setting, then switch on the Wi-Fi, I get the "Turning on" message but then a Sorry warning saying "Application Settings (in process com.andriod.settings is not responding" and I can either "force a close" or "wait". If I wait, the Wi-Fi will simply switches itself off after about 30 seconds.
I did read in another post that this might be to do with the Wi-Fi sleep status but I tried all 3 options (from the menu in the Wi-Fi setting page) but that didn't do anything.
The issue appears to be that that phone has lost the Wi-Fi adaptors MAC address (says unavailable). However, I can still use Wireless Tethering and connect to to the phones WiFi hotspot. I think something has go screwy with the Wi-Fi tethering and Wi-Fi access (as I was switching between both when on my travels), but I need some help in trying to fix it.
Any Help Welcome
Chris
I tried updating to cm-7-20130301-NIGHTLY-bravo (whuch was the last release version), but still no joy.
Any help welcome
Well, after trying pretty much everything, I had to run a factory reset on the phone. Finally, my Wi-Fi is working again. Of course I now have the ball aching job of setting the phone up and re-installing all my apps again. Google restore is pretty rubbish
Looks like there must have been a config setting that got screwed somewhere. I did take a backup of the ROM and if anyone knows where this might be resolved, I wouldn't mind restoring.
Hey guys,
So all of a sudden, my wifi is searching and not connecting in a campus setting. My Samsung Galaxy Note 10.1 2014 is still connected to the same wifi my Note 4 was. I have tried rebooting, removing battery, shutting off and on data and wifi, and airplane mode. Nothing reconnects it. Also tried forgetting all networks since there are 5 when searching for networks it finds and reconnecting to one, still no dice. It's been 4 hours, still can't reconnect. Any ideas?
Dedline said:
Hey guys,
So all of a sudden, my wifi is searching and not connecting in a campus setting. My Samsung Galaxy Note 10.1 2014 is still connected to the same wifi my Note 4 was. I have tried rebooting, removing battery, shutting off and on data and wifi, and airplane mode. Nothing reconnects it. Also tried forgetting all networks since there are 5 when searching for networks it finds and reconnecting to one, still no dice. It's been 4 hours, still can't reconnect. Any ideas?
Click to expand...
Click to collapse
Have you tried to forget the network and then ADD it with + Add Wi-Fi network? I actually had an issue playing with a Galaxy note 10.1 2012 edition, I turned my hotspot (sprint note 4) on and named it the same as our current network (was showing how open networks aren't always the network they say and anybody can create a Starbucks-Guest network.... I used starbucks-guest because I didn't want to put my schools on here). The tablet didn't see the network even after reboots, but when I added the network manually it connected right away. Also was this connecting to the same access points or different ones on the other side of campus?
Yep tried forgetting, re-adding the wifi spot and nothing.
I've been having wifi connection issues since day one of getting this phone.
Not sure if I have the same problem.
But at least once a day, it seems the phone can no longer make a connection to my wifi.
The only solution is to either just power off the phone and restart or do what Sprint asked me to do.
Sprint said to try and reset the network connection information by dialing ##72786#
The phone will power off and then restart do some background stuff and then power off again and restart.
Once that is done, all is fine.
I've never had this happen on any other of my Android devices. I even use a static IP with my phone setup.
And yes, I have tried just using the default of DHCP.
I had thought it was my router (Asus RT-AC68U) which transmits both 2.4ghz and 5ghz. I have both setup and I try to use 5ghz the most.
I did upgrade the router software because I was one version behind, but that did not fix anything.
Also, I had a Sprint femocell in my house (provided for free from Sprint) because I had bad signal issues years ago.. But because this phone uses LTE and now it seems the phone comes with built-in WiFi Calling. (Means instead of using the cellular network it will use my network and ISP to make Sprint calls, all voice and text messages come through normally, it's basically a built-in femocell).
I returned that, whoops still in the box, need to get that mailed out fast.
I'm not sure how widespread this issue is, but I suspect it's bigger that just the two of us here. And if I'm in the wrong thread, please let m know.
Thanks
Rob
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
I have the same problem with my non-mesh Google Wifi router occasionally. it's annoying.
jtbarnes said:
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
Click to expand...
Click to collapse
I'm having the same exact problem with my S8+ and my netgear orbi, all was good until about a month ago, and I've tried pretty much everything, and the exclamation point still comes every few minutes. I can't wait to get rid of this phone honestly. And I've had EVERY Samsung phone to date, and this one has given me the most problems by far. I am on my 5th S8+. HURRY NOTE 8!
Running Luma mesh network... Have the same issue on my S8+ after the update...
Definitely due to the update... No issue prior
whelmar said:
Running Luma mesh network... Have the same issue on my S8+ after the update...
Definitely due to the update... No issue prior
Click to expand...
Click to collapse
Had the same issue. Go into developer options and turn on Wi-Fi verbose logging. Fixed it for me. Try it out
jtbarnes said:
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
Click to expand...
Click to collapse
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
richieandsandy said:
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
Click to expand...
Click to collapse
Seems to help, thanks!!
richieandsandy said:
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
Click to expand...
Click to collapse
Thank you! I just changed that setting. I really hope that works!
Other fix is enabling guest network on your router. It worked for me with Netgear Orbi.
I have an orbi and the above fix didn't quite fix my troubles. After enabling guest mode, then what? Use guest mode? Or does just the act of enabling guest mode change something? Thanks in advance.
Wi-Fi Verbose Logging
Yep! This is a problem the carries and Samsung have chosen to ignore so far. I have the exact same issue with two S8's in my household. Everything, all devices, LG, Apple, HTC, Google, Amazon, PC's, etc., including the S8's worked on our mesh wifi network until the two S8's took on the latest update. After that point neither S8 device would consistently work properly on the mesh network. While all other devices, including a Note 5 and Samsung Smart TV, among a plethora of other devices, continued to work flawlessly. It is definitely tied to the latest update on the S8 devices. I reset the wifi, the phones, etc., including factory resets but that did not solve the problem. Verizon sent 2 replacement phones and we have not allowed the latest update to load on the phones and the replacement phones are working perfectly! The latest software version that screws up mesh wifi connectivity is: NRD90M.G950USQU1AQG4. Beware. So far, neither Verizon or Samsung will acknowledge the issue. Only after hours of trouble shooting and persistence on my part about this issue being a well documented situation in on-line forums did they respond by saying they found one case similar to mine but they did not see this as a wide spread issue. Well, for anyone with a mesh wifi network, this is a big issue and irritating as heck! Come on Samsung! Own up to the issue, support your customers, and fix the problem. The evidence that there is a problem at this point is pretty convincing. All one has to do is go on-line and search the issue and bam, there it is. All somebody at Samsung has to do is take an S8 load the latest update and try it on a mesh wifi network. Really try it that is... It work at first but as soon as the mesh network moves the device to a channel or frequency that is less congested, the device will lose connectivity. Sometimes it is sporadic but eventually it becomes a more persistent problem to the point of uselessness. Either put out a patch or push out the wifi portion prior update for us to revert back to. Don't call us liars and ignore the issue. Hard to achieve customer loyalty and retention with behavior like that. I've already had to muddle through the Note 7 fiasco with the 3 recalls and final discontinuing of the device itself. Samsung, don't leave me hanging again.
UPDATE:
Turning on the Wi-Fi verbose logging did not solve my issue. It seemed to work at first. However, after a few minutes it said it was no longer connected to the web when trying to load some very common url's. However, this time there is no "!" next to the Wi-Fi signal on the S8. It now just stops working. Wish I hadn't let it update on the replacement phone. Again working just fine before the NRD90M.G950USQU1AQG4 update.
Help....anyone!?
dave812 said:
I have an orbi and the above fix didn't quite fix my troubles. After enabling guest mode, then what? Use guest mode? Or does just the act of enabling guest mode change something? Thanks in advance.
Click to expand...
Click to collapse
After enabling guest-network, forget the main SSID and connect to guest-network. If you "allow guest to see each other..." you will be able to see other devices, like printer, Sonos, Roku, etc.
I tried the fix above and did not work for me either. Going back to login in in guest-network.
You can also see this: https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/thread-id/534/page/12