Lg g3 d851 3g problem - G3 Q&A, Help & Troubleshooting

I have brought a lg g3 d851 t mobile unlocked i have a problem my phone doesn't detect 3g my network is 3g 2100mhz and the g3 supports 2100mhz but its not showing anything but gsm or 2g and nothing else am i missing something

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[Q] LG G pro 3G issues

I have Korean LG G Pro F240L
everything works alright except that it doesn't fully use it's 3g capabilities
I live in an area where 3G signal is not that stable, usually 2-4 bars, signal can drop for a few seconds every now and then, I use telstra in Australia, which use 850Mhz/2100Mhz 3G network (850 in most areas, 2100 only for extra coverage)
I set the network preference as Auto, the trouble is that most of the time the phone sticks to 2G/GPRS with small icon on the top showing "G",
and if I want to use 3g I have to go to the network setting and change it from auto to "WCDMA only", the network will change to 3g (icon on top showing 3g) with signal strength about 2-4 bars
obviously with unstable 3g signals I can't keep it "WCDMA only" all the time, so I have to change it back to auto.
once it's in auto the phone will not revert to GPRS straightaway, it will keep going with 3g for a while and then if there is a drop of 3g signal it will then change to 2g/gprs and stay that way.
is there anyway to set the phone in "3g preferred" state where 3g is utilized automaticly whenever the internet is needed? (as far as I know, no such option exists).
do you have any trouble with your 3g settings? please share, thanks
I have discovered something new
in the hidden menu-WCDMA service menu-GSM/WCDMA band, when you click on WCDMA 1900 and WCDMA 2100, it shows success, whereas when you click on WCDMA 850 it displays fail
it seems that the phone is not using the stable 850 band at all, rather it relies on the 2100 band, this explains the erratic signal strength
I did a bit more digging
the band frequency for korean providers are
SK (S) 2G (CDMA) 800, 3G (UMTS/HSPA) 2100, 4G (LTE) 850/1800
LG U+ (L) no 2G, 3G (CDMA/EVDO)1800, 4G (LTE) 850/2100
KT (K) no 2G, 3G (UMTS/HSPA) 2100, 4G (LTE) 850/900/1800
also
telstra 2G (GSM/EDGE) 900/1800, 2G (UMTS/WCDMA/HSPA) 850 (main 99% population) /2100 (minor), 4G (LTE) 1800
AT&T (E980) 2G(GSM/GPRS/EDGE) 850/1900, 3G(UMTS/HSPA) 850/1900
strange that there doesn't seem to be direct connection/conflict between telstra bands and the LG U+ bands, i.e. if my F240L is able to use GSM and WCDMA 2100, why not WCDMA 850
I believe G pro is a global phone that supports all communication standards
I am unsure about the root of the problem, is it the matter of settings (i.e. can be solved by tweaking the service menu), or the problem of incompatible radio (hence can be solved by flashing appropriate radio)
also is there anyway to tell the band frequency the phone is using? I did my search and nothing yielded, I believe there is no such solution
my question comes down to how to enable/unlock 850 band on this phone?
If you use AT&T and have a korean phone, do you have similar problem? (as shown above AT&T partly relies on 850 band as well)
also if i guess right the problem is not limited to LG G Pro, any LG Korean phone potentially will have similar issues, I tried search optimus G forum but nothing turned up.
Same problem, korean phone wrong band
angilinmago said:
I have discovered something new
in the hidden menu-WCDMA service menu-GSM/WCDMA band, when you click on WCDMA 1900 and WCDMA 2100, it shows success, whereas when you click on WCDMA 850 it displays fail
it seems that the phone is not using the stable 850 band at all, rather it relies on the 2100 band, this explains the erratic signal strength
I did a bit more digging
the band frequency for korean providers are
SK (S) 2G (CDMA) 800, 3G (UMTS/HSPA) 2100, 4G (LTE) 850/1800
LG U+ (L) no 2G, 3G (CDMA/EVDO)1800, 4G (LTE) 850/2100
KT (K) no 2G, 3G (UMTS/HSPA) 2100, 4G (LTE) 850/900/1800
also
telstra 2G (GSM/EDGE) 900/1800, 2G (UMTS/WCDMA/HSPA) 850 (main 99% population) /2100 (minor), 4G (LTE) 1800
AT&T (E980) 2G(GSM/GPRS/EDGE) 850/1900, 3G(UMTS/HSPA) 850/1900
strange that there doesn't seem to be direct connection/conflict between telstra bands and the LG U+ bands, i.e. if my F240L is able to use GSM and WCDMA 2100, why not WCDMA 850
I believe G pro is a global phone that supports all communication standards
I am unsure about the root of the problem, is it the matter of settings (i.e. can be solved by tweaking the service menu), or the problem of incompatible radio (hence can be solved by flashing appropriate radio)
also is there anyway to tell the band frequency the phone is using? I did my search and nothing yielded, I believe there is no such solution
my question comes down to how to enable/unlock 850 band on this phone?
If you use AT&T and have a korean phone, do you have similar problem? (as shown above AT&T partly relies on 850 band as well)
also if i guess right the problem is not limited to LG G Pro, any LG Korean phone potentially will have similar issues, I tried search optimus G forum but nothing turned up.
Click to expand...
Click to collapse
I got mine yesterday and have the same problem. Is it possible to select the band? mine is the SK version and I need to work with the AT&T band, can I just flash a new radio band? How do I get to the hidden menu?
Thanks!
I have kind of same problem with my f240
i guess if the at&t stock rom could resolve those problems
edit:
service menu:
5457#*240#
hidden menu:
3845#*240#
no
I have since learned that basebands are all hardware encoded, at least for LG phones, and there is no way to enable WCDMA 850 band if it is not originally supported by the phone, flashing the radio will not change the hardware capability of the phone
The Korean LG G pro supports only
2G : 850/900/1800/1900 MHz
3G : 900/2100 MHz
4G, LTE: F240K - 900/1800 MHz (Band 8 & 3) F240S - 850/1800 MHz (Band 5 & 3), F240L - 850/2100 MHz (Band 5 & 1)
I have since change the network provider (who provides 3G on 2100 band), it's not ideal but it's the only solution for me
pls correct my if I am wrong
i have LU6200
inside my house 3G is suck, so i use GSM Only mode, but i only get G signal which mean GPRS i think and it is very slow. How to enable 2G/EDGE so i can get faster internet than GPRS?
Hi, I have F240k the 3G over 900 Mhz band is imposible.. I dont know if my phone is broken or I need flash with any new Kernel or something.. if any one can help to me would be very apreciate
3G over 2100Mhz is nice.
Gprs over 900 Mhz work fine but very very slow.
thank in advance
madridfran said:
Hi, I have F240k the 3G over 900 Mhz band is imposible.. I dont know if my phone is broken or I need flash with any new Kernel or something.. if any one can help to me would be very apreciate
3G over 2100Mhz is nice.
Gprs over 900 Mhz work fine but very very slow.
thank in advance
Click to expand...
Click to collapse
Hi I also have F240K from a week. I can't managed sim to work. Don't have any signal 2G/3G.
I tried most of the methods described here without success (flashing Telcel and Korean rom after, E988HK baseband, changing every setting in the service menu)
Which baseband do you use?
I can't use my new phone and I'm so desperate ;/
Hi, I sell my phone..really have seriously problem with the signal. I remenber that the best option was use the original rom...but anyway the signal was very bad. Sorry man.
Sent from my SM-N9005 using xda app-developers app
You re right. Same problem with e975. I was firced to change the provider to fix it
angilinmago said:
no
I have since learned that basebands are all hardware encoded, at least for LG phones, and there is no way to enable WCDMA 850 band if it is not originally supported by the phone, flashing the radio will not change the hardware capability of the phone
The Korean LG G pro supports only
2G : 850/900/1800/1900 MHz
3G : 900/2100 MHz
4G, LTE: F240K - 900/1800 MHz (Band 8 & 3) F240S - 850/1800 MHz (Band 5 & 3), F240L - 850/2100 MHz (Band 5 & 1)
I have since change the network provider (who provides 3G on 2100 band), it's not ideal but it's the only solution for me
pls correct my if I am wrong
Click to expand...
Click to collapse
i sell the phone, and i will get back to lg
Im in Australia, I cant even get my F240S/L to detect a sim. Ive tried telstra & optus sim.
it doesnt detect any sim.. any advice on what to do.
NOTE:
> i have entered the secret menus & played with some buttons but it does nothing.
> with optus sim installed it can see some networks but doesnt connect, it also still says no sim installed.
> i tried to restore phone back to factory to update to kitkat, but can seem to get the LG phone software tool to work.
any advice?
have the same issue here in my f240l. i cant use my mobile internet, so slow and most of the time no connection even i have a strong signal. btw im from the country of Philippines. anyone can help me please?
I have same problem in india with F240L very slow internet with mobile data. What to do?
Sent from my LG-F240L using XDA Free mobile app
djfunktrip said:
Im in Australia, I cant even get my F240S/L to detect a sim. Ive tried telstra & optus sim.
it doesnt detect any sim.. any advice on what to do.
NOTE:
> i have entered the secret menus & played with some buttons but it does nothing.
> with optus sim installed it can see some networks but doesnt connect, it also still says no sim installed.
> i tried to restore phone back to factory to update to kitkat, but can seem to get the LG phone software tool to work.
any advice?
Click to expand...
Click to collapse
Did you try flashing different basebands?
Thank You
:laugh:
smaybe said:
I have kind of same problem with my f240
i guess if the at&t stock rom could resolve those problems
edit:
service menu:
5457#*240#
hidden menu:
3845#*240#
Click to expand...
Click to collapse
Thanks for your help
my problem is solved with above service menu:laugh:
what did you do ?
khan.28885 said:
:laugh:
Thanks for your help
my problem is solved with above service menu:laugh:
Click to expand...
Click to collapse
Hi Bro,
I am facing same issue regarding Network. I am using stock Jelly Bean 4.1.2 LG G PRO F240L. My Cell is not Rooted
Please tell me what did you do regarding this issue ?
Unstable/Weak phone signals
Singles on my korean LG G Pro are very unstable and after every few minutes my phone shows "Emergency calls only" with an empty signal bar and then suddenly gets full signal back with in few seconds.
I am using custom Android 4.1.2
Same time my signals on my Xperia Z phone with same network remains stable at same place.
Is it a software issues ??
If yes then how I can resolve it ?
Please need your help
khan.28885 said:
:laugh:
Thanks for your help
my problem is solved with above service menu:laugh:
Click to expand...
Click to collapse
Hello,
Could you please share what you have don to resolve the problem? Thanks in advance.
Try This
sunnymodh said:
Hi Bro,
I am facing same issue regarding Network. I am using stock Jelly Bean 4.1.2 LG G PRO F240L. My Cell is not Rooted
Please tell me what did you do regarding this issue ?
Click to expand...
Click to collapse
if your phone is not rooted then try following
in dial pad
service menu:
dial this 5457#*240# then go network mode is select which you want to prefer then phone reboot automatic and you are done
hidden menu:
3845#*240#
f240k lte issue
Rădulescu said:
i sell the phone, and i will get back to lg
Click to expand...
Click to collapse
Hello i was using 4g lte on my f240k smoothly, than i updated to lollipop my imei was gone and afterwards i again downgraded to kitkat but problem is 4g lte is now nit working for which i downgraded
Now my carrier also saying handset is not compatible. But previously i have used 4g lte on this same device.
Your expertise required in this regard.

LG G3 Cat6 LTE Help

Hi there,
My country cell provider, recently upgraded their connection to LTE. Their LTE frequency are said to be running on 900 Mhz Frequency
I bought my LG G3 in korea, so obviously my LG G3 is a korean version. LG G3 Cat.6 or the model is F460
I've changed my sim card to LTE sim, and my mobile connection are set to LTE preferred. However till these days still I haven't seen any 4G or LTE sign on my connection. I know not all the areas are covered, however even though I'm in the area where it's already LTE, I don't seems to getting the signal. I don't know is it because my mobile doesn't support the frequency here or other reasons maybe to explain it?
I'm having a hard time looking at the information if LG G3 F460 actually support LTE at 900mhz frequency?
It's running smoothly on a 3G currently.
FYI : It always shows 3G even though its actually running on 3.5G. However my friend said its just the display, while actually its already running the 3.5G Connection. I don't know if its the case with the 4G as well
I can't post the link to the specs here., because I still have post under 10. Maybe anyone can help me?
Thanks before
Mostly Network operator tell u if you 4G phone is compatible with their frequency or not thats the authentic way to know.
Sent from my LG-F460S using XDA Free mobile app

New to D851, couple questions

Recently acquired an unlocked D851. which I m using on the AIS network in Thailand. I am curios if it is normal for it to show 4G when I am actually connected to an HSPDA network? Every other phone I have used would display an H or H+.
Does the D851 support 4G networks running on the 1800 MHz band? It never connects to an actual 4G connection on the AIS network.
Thank you!
I have the same question, you can unlock band 3 on Verizon LG G3 VS985 by using a system application. Is it same for T-Mobile D851?

HELP.........No wcdma , 3g-4g network in Lg g3 d852

help me out friends... got d852 unlocked...i cannot use it on 3g 4g in india.. gsm works fine but no reception of 3g or 4g....dont want to brick phone..help me out plzzzzzzz.... updated to marshmallow ...rooted but dont know what to do to receive 3g-4g network..... (

No actual LTE or 4G just 4G Showcase (Icon)

Hi everyone.
I'm using T-Mobile LG G3 D851 right now. I upgraded via OTA method few days ago. I noticed a bug or what I should say I don't know. LG G3 D850 have LTE feature. When I set network mode to AUTO GSM/WCDMA/LTE, it shows 4G when I turn on Mobile Data. I checked the About Phone section and also checked Network State. In network state, I always find Mobile network type showing HSPA or HSPAP. I never found LTE. I contacted my Service Provider. They informed me that you've an LTE SIM card and you have full LTE Signal Strength in your are. Please anyone tell me, why I'm not getting LTE?
At first I got kind of confused. The 4G icon indicates LTE on stock ROMs. HSPA, however, indicates 3G. Here's the deal, the G3 phones are not equal. The D851 is a T-Mobile GSM phone. The D850 is also GSM I believe but for AT&T. They support different bands. Even though the phones and your SIM is LTE capable, that doesn't mean they both work the same on a given network. You're in Pakistan on the Zomg network. The D851 can't take advantage of the services there.
Screenshots below show that the D851 can't do LTE there but the D850 can. It's always best to check the bands a carrier uses and compare them with what a phone supports. GSMArena is a good place to check that.
You might be out of luck with the D851. Not sure.
@iamqaisarkhan, here's a list showing the LTE bands supported between the two phones. D850 supports more bands including the one used by your carrier.
Sent from my LG-D851 using XDA Labs

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