LG G4 Screen turning Off - G4 Q&A, Help & Troubleshooting

Hi I have the LG G4 H815 Unlocked version and I have a 9H tempered glass protector on it, my question which I hope someone can answer is when I get phone calls or even make calls, the screen goes off and I am unable to get it back on to end the call, even the power button on the back doesn't turn it on so I am unable to use the touchscreen during calls or end the call.
Could it be the tempered glass, I have a Genuine G4 Quick Circle case on it also. I can't remember if it did this prior to me putting on the tempered glass but I don't want to take it off incase it doesn't fix the issue and I have wasted my Tempered Glass!
Any help would be appreciated.

The screen protector is blocking the sensor
You need something thet isn't covering it
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thats not the problem i have a nexus 5 with tempered glass on it and its covering the whole glass and its working good for me i think u should bring it back where u bought it cause something went wrong with ur proximity sensor
Sent from my Nexus 5 using Tapatalk

laciegy said:
thats not the problem i have a nexus 5 with tempered glass on it and its covering the whole glass and its working good for me i think u should bring it back where u bought it cause something went wrong with ur proximity sensor
Sent from my Nexus 5 using Tapatalk
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IT actually does seem to cause problems with the g4. A lot of the issues seem to get fixed via not blocking it.

Bloody proximity sensor is bad quality as Note 4 & S3 with glass on top does not cause this problem. Mine doesn't have tampered glass i fitted but has some sort of screen protector it came with already applied.
Sent from my LG-H815 using Tapatalk

I'm not sure which tempered glass you are using but mine covers my sensor without issue. I'm not arguing with the above posts but just throwing my experience in there. If you want, I can dig out which brand my tempered glass is?

I literally read this the other day just after ordering a new cover. And it's an issue for me with the new one....although it seems to be getting better....I can't remember if the original screen cover it comes with covers it....but it works fine for the lockscreen not going off

Happened to me too. My first glass screen protector covered the proximity sensor and screen wouldn't come on during calls. Just get a protector that does not block it.

topcatti360 said:
Happened to me too. My first glass screen protector covered the proximity sensor and screen wouldn't come on during calls. Just get a protector that does not block it.
Click to expand...
Click to collapse
Same here! I eventually had to remove my screen protector. Now it is working perfectly. What brand are you using now?I couldn't find a suitable one for my phone.

Related

We Have Gorilla Glass 4!

Check it out we have Gorilla Glass 4, same as Galaxy 6. Apparently, Samsung kept this secret because Corning asked them to due to it not being ready for product announcement. http://www.corninggorillaglass.com/en/products-with-gorilla/samsung/samsung-galaxy-note-4
http://www.corninggorillaglass.com/en/glass-types/gorilla-glass-4
“In laboratory tests, Gorilla Glass 4 survives up to 80% of the time when dropped from 3 feet high and is up to 2 times tougher than competitive glass designs.”
Already scratched mine
Seems to scratch easier than gorilla glass 3....
Lol running with no screen protector is asking for scratches... unless you have microfiber pockets?
I don't put mine in my pocket. Never have.
Nope. But never really got a scratch on any iPhone or Android I've owned before and this one has tons of micro scratches. Doesn't really bother me. Put a glass screen protector on it and don't see them anymore. First things I tell all my friends that want to buy them is get a screen protector and no root yet... lol
Never scratched my note 3, several scratches on the 4. I baby it more than I did the 3.
Great. Still run with a tempered glass screen protector. $6 well spent, no scratches on that one yet, either, and I've had it since I got my phone in October.
where's my sapphire screen.. wish apple had one so Samsung would copy it
Already replaced my entire digitizer after a week of having it ...
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Gorilla Glass is bull.
Android300ZX said:
Gorilla Glass is bull.
Click to expand...
Click to collapse
Right? I farted and my screen was scratched.
If the screen were made from diamonds I think some of you would still find a way to scratch it.
i thought it only has gorilla 3, anyway, i always apply tempered glass screen protector on every phone i owned (saved me so many times indeed! )
dmm5157 said:
Great. Still run with a tempered glass screen protector. $6 well spent, no scratches on that one yet, either, and I've had it since I got my phone in October.
Click to expand...
Click to collapse
This.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
I thought that this was common knowledge? Unless I'm wrong idk where I got it from

Orzly Tempered Glass Install + Review

https://www.youtube.com/watch?v=7Ww2SPtL0yQ
Thanks guys if this helps or you enjoyed it subscribe/thumbs up!
Got one of these and used the hinge method you describe to fit it after seeing it done on a youtube vid. Nice bit of kit.
Bought one of these. Very easy to apply using the hinge method. Once installed you hardly notice there is a screen protector present!
I screwed up my install ... returning it to get a replacement.
Will use hinge next time.
I installed my Orzly case and tempered glass SP last night, removed them both this morning. As high quality and crystal clear as they can be! But there is no substitute for a naked phone.
My S2/S3/N4/N5/1+1/all lived happily naked. Now my 1+2 will do the same.
6 phones to prove 1 fact, i am a nudist. And i love my bamboo swap style back!
Hg
Going order it soon.
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Truely the best screenprotector ever!!!!
Smashed my phone with the screen to the floor.
Screenprotector totally broken. The screen itself: unscratched and no cracks, as it comes out of the box
Would rate this screenprotector 11/10
Sent from my ONE A2003 using XDA Free mobile app
Great to know they work
kishan12345 said:
Going order it soon.
Click to expand...
Click to collapse
Can you tell me from where your going to order it.. On Amazon.in Orzly for OPO is available but not for OP2.
Just got one below link, but i don't see any user review of this item on Amazon.in.
http://www.amazon.in/Orzly®-Protect...d=1445838181&sr=1-18&keywords=orzly+oneplus+2
Just got it installed on my OP2 and it works great. First time I'm using a tempered glass protector instead of thin plastic screen protector and it feels much better.
It's easy to install and has a lot of items to help install the product.
Great buy!
Problem is that such glass causes that fingerprint ID looks "bigger" (like from Samsung) and OPT doesnt look as nice as without this protector
Toughest Tempered Glass For OnePlus 2
The Toughest Tempered Screen Protector for OnePlus 2 Tested ! Casebase Review - Tortured !
I also got this screenprotector and I really like it. However, since last week at a corner a very small piece broke off. I had this earlier too with my OPO. I didn't do anything special with it as far as I know.
bartjeh1991 said:
View attachment 3517436
Truely the best screenprotector ever!!!!
Smashed my phone with the screen to the floor.
Screenprotector totally broken. The screen itself: unscratched and no cracks, as it comes out of the box
Would rate this screenprotector 11/10
Sent from my ONE A2003 using XDA Free mobile app
Click to expand...
Click to collapse
The same happend to me
very good screen protector :good:

Liquid Screen Protector

So I've noticed a lot of people on here are worried about glass screen protectors for this phone since it has round edges and the protector doesn't actually cover the edge. I have a "liquid" screen protector that I got for my Moto 360 a while ago but I've been too afraid to use it. The instructions it came with are very vague. Does anyone have experience with this stuff? (I've seen it used on other devices, supposedly)
Tanner1294 said:
So I've noticed a lot of people on here are worried about glass screen protectors for this phone since it has round edges and the protector doesn't actually cover the edge. I have a "liquid" screen protector that I got for my Moto 360 a while ago but I've been too afraid to use it. The instructions it came with are very vague. Does anyone have experience with this stuff? (I've seen it used on other devices, supposedly)
Click to expand...
Click to collapse
So, I don't have any experiences, but I think that it have too work. As far as I know these liquid screen protecters work on all kinds oft glasses. But around the camera is maybe a slit where this liquid glass could come in, so take care
Sorry for my bad english, i'm from Germany
I also had a liquid screen protector for my previous phone. It was a bit scary and looked difficult to apply. But it was really easy. Also think that it protects better than glass screen protector, because of the finish. Front camera wasn't really a problem since it is a clear surface.
This glass screen protector fits perfect!
http://pages.ebay.com/link/?nav=item.view&id=281856280418&alt=web
Solvin said:
This glass screen protector fits perfect!
http://pages.ebay.com/link/?nav=item.view&id=281856280418&alt=web
Click to expand...
Click to collapse
Could we get some pictures of it on the phone?
ArmStrongDickPunch said:
Could we get some pictures of it on the phone?
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Yes. I will upload them today in the evening.
ArmStrongDickPunch said:
Could we get some pictures of it on the phone?
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Click to collapse
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Thanks! Bought 2 of them!
Solvin said:
This glass screen protector fits perfect!
http://pages.ebay.com/link/?nav=item.view&id=281856280418&alt=web
Click to expand...
Click to collapse
Got 2 ordered! One for the wifey and mine! Great find there bro!
posvar8 said:
Got 2 ordered! One for the wifey and mine! Great find there bro!
Click to expand...
Click to collapse
I'll give this a try
Had one of those but didn't like it.
Installed as well as that one with the edges hanging off, kept snagging it with my fingers.
Fitted well with the 2 styles of official cases (plastic and silicon) but wouldn't fit with a Spigen.
Also didn't like how the black borders on the sides took away screen real estate.
Using another style but still not enough coverage, just need 1 millimetre more and it would be perfect.
My 2c.

Scratches on the glass screen?

I was wondering whether anyone else has got scratches on their watch screen. I have noticed a line on my watch and am rather disappointed considering it's a sapphire screen.
I wonder whether this might be able to be replaced under warranty...?
?????, this is why even though it was really scratch resistant. It's not scratch proof. I bought a tempered glass screen protector for 7 bucks on amazon. Best investment for a watch.
Sent from my SM-G935T using Tapatalk
Not a single scratch in 2 months. However, I do have a few scratches on the bezel.
Problem is: sapphire or not, there are always things that can scratch your screen. For example diamonds or other stones can easily scratch any sapphire.
There are actually sapphire polishes on the market. Though I have no idea if that's a good idea for a smartwatch.
I also havea glass screen protector, but ditched it because I thought it ruined the look a bit. And the looks were the only reason for me buying the hwatch.
It is quite a challenge to scratch the HW, as the glass lies beneeth the bezel...
As said, nothing is scratch proof of course. Certainly no warranty issue unless you can prove that the watch scratched itself...
Have it for 5 months and not a single scratch on the glass.
nano303 said:
����������, this is why even though it was really scratch resistant. It's not scratch proof. I bought a tempered glass screen protector for 7 bucks on amazon. Best investment for a watch.
Sent from my SM-G935T using Tapatalk
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Click to collapse
tangcla said:
I was wondering whether anyone else has got scratches on their watch screen. I have noticed a line on my watch and am rather disappointed considering it's a sapphire screen.
I wonder whether this might be able to be replaced under warranty...?
Click to expand...
Click to collapse
I am sorry but it is not glass, it is sapphire and it is pretty much scratch-proof as you need something of 9 hardness or more on the mohs scale aka diamond,corundum, tungsten carbide, titanium nitride, or some other hard material that can be found in sand or some other substrate. The scratch you are seeing is in the oleophobic coating not on the ****ing sapphire itself.....
My screen is scratched.. That too badly.. Any suggestions, what can I do?
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Native Screen Protector?

Got my s20 ultra in the mail today! I had purchased a whitestone dome glass screen protector! but low and behold the s20 ultra has a film screen protector pre installed! I'm debating removing it for my nice tempered glass one as the fold had left a nasty taste in my mouth when people were removing it and it was breaking their screen. I wonder if this "native" protector will be the same. Ya this phone doesnt fold and its just a screen protector... but hey you never know!
So my question is are you going to replace the protector that came with the phone as soon as you get it?
From what I have seen, this screen protector is the same as the one that comes with the S10 line.
You will not damage the phone screen is you remove the preinstalled protector like you would on the fold.
To answer your overall question, I will keep it on until i receive my tempered glass screen protector.
sneakyf said:
From what I have seen, this screen protector is the same as the one that comes with the S10 line.
You will not damage the phone screen is you remove the preinstalled protector like you would on the fold.
To answer your overall question, I will keep it on until i receive my tempered glass screen protector.
Click to expand...
Click to collapse
Good to know! I kinda figured seeing as this is a "regular" phone that wasnt going to damage the screen. BUT you never know! Samsung did omit that information on the fold at the start. lol I will probably switch mine out.... I really dont like the feel of the film one.
I got mine today and the screen protector was all scratched up. It felt rough when I touched it. I was worried the actual screen was messed up so I peeled it off. It was just the film that was a problem. It would have driven me crazy. I kept the film on my Note 10 Plus and would have done the same here but I would have peeled it off eventually anyway.
ptfdmedic said:
I got mine today and the screen protector was all scratched up. It felt rough when I touched it. I was worried the actual screen was messed up so I peeled it off. It was just the film that was a problem. It would have driven me crazy. I kept the film on my Note 10 Plus and would have done the same here but I would have peeled it off eventually anyway.
Click to expand...
Click to collapse
Ya im thinking about keeping the pre installed one on till it starts to mess up. then switch to my tempered glass one. seeing as i already have it atleast i wont be waiting for it later
If you do take it off immediately with no replacement, don't end up like ...
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Keive said:
If you do take it off immediately with no replacement, don't end up like ...
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OUCH! lol
Due to difficulty I had removing a Dome from my Note 10, looking for another brand glass screen protector for an S20 for someone?
I see even zagg does not have a real glass one. The owner does not use the fingerprint sensor.
Thanks,
BJBBJB

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