Develop Bugs

Galaxy note 2 (N7100) unable to connect to mobile network

Hi
I bought my galaxy note II 3 days ago, first day it worked fine, in second day the service was lost.
I tried connect to mobile network by Settings/Mobile networks/Network operators
it finding mobile networks but not connecting to him. its wrote "unable to connect, try later"
I changed sim card with another carrier and It's the same thing.
I did Factory data reset, and it still not connected to mobile network.
What can i do? help please.

I had the same kind of issue when I first got my note 2.
I had to wait for my provider to send me a message with the Internet and mms settings for my phone to connect.
Try the "my services" the app in your drawer and get Internet settings from my account. Or you could try calling your provider and getting then to send you the message to install it.
Sent from my Nexus 7 using xda app-developers app

wizardofoz85 said:
I had the same kind of issue when I first got my note 2.
I had to wait for my provider to send me a message with the Internet and mms settings for my phone to connect.
Try the "my services" the app in your drawer and get Internet settings from my account. Or you could try calling your provider and getting then to send you the message to install it.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
But, the problem that my device not connected to mobile network, so cannot receive data.

I was sent a configuration message via text message which installed the items required.
Sent from my GT-N7100 using xda app-developers app

Cannot send and receive message and cannot call. So the problem not in mobile network configuration, the problem is that device cannot connect to any mobile network.
I bought the note from England, and I am in another country. What can I do with warranty?
No one more than not having a problem?

Does it show the imei number under settings> about> status
Sent from my GT-N7100 using xda premium

indie said:
Does it show the imei number under settings> about> status
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Yes, it shows a 15-digit IMEI number.

Does your network mode set to 'Auto', if not do that. and still doesn't work then try GSM only
Setting - wireless n Network - mobile network - Network mode.
If you have selected WCDMA and you are not in 3G coverage it can happen.

dr.ketan said:
Does your network mode set to 'Auto', if not do that. and still doesn't work then try GSM only
Setting - wireless n Network - mobile network - Network mode.
If you have selected WCDMA and you are not in 3G coverage it can happen.
Click to expand...
Click to collapse
Not connecting in "Auto" and "GSM only" mode.

Where did you bought your phone?
Sometimes someone sells phone and then report it as stolen, and imei is blocked by network operators.

promi said:
Where did you bought your phone?
Sometimes someone sells phone and then report it as stolen, and imei is blocked by network operators.
Click to expand...
Click to collapse
from site handtec.co.uk

How check if phone locked/unlocked?
dialing *#7465625# not working.
and is this signal strength normal? -113dBm
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

iaman said:
Hi
I bought my galaxy note II 3 days ago, first day it worked fine, in second day the service was lost.
I tried connect to mobile network by Settings/Mobile networks/Network operators
it finding mobile networks but not connecting to him. its wrote "unable to connect, try later"
I changed sim card with another carrier and It's the same thing.
I did Factory data reset, and it still not connected to mobile network.
What can i do? help please.
Click to expand...
Click to collapse
I have the same problem . My phone was root and I flash custom ROM . And now It unable connect to mobile network only can connect wifi .
Try to solve problem now .

iaman said:
How check if phone locked/unlocked?
dialing *#7465625# not working.
and is this signal strength normal? -113dBm
Click to expand...
Click to collapse
phone said . " mobile network not available "

I am having the same issue I will have service then it will dropped bad then I would get circlei with line through it. I checked imei. not blocked or blacklisted. and im getting same dbm -113 0 asu which I know is bad. is there any fix for this?

same here.
Mines doing the exact same thing, was working fine about 3 days ago, now gets data and cell signal, then drops out completely.
flip69zz said:
I am having the same issue I will have service then it will dropped bad then I would get circlei with line through it. I checked imei. not blocked or blacklisted. and im getting same dbm -113 0 asu which I know is bad. is there any fix for this?
Click to expand...
Click to collapse

My issue started once i let WanamLite update the modem. Before that all was fine and dandy.
I tried flashing several stock roms and several modems, no luck.
I also tried a N7105 Rom, no luck either.
People suggest its an EFS issue, reading a bit on that before I do this:
http://forum.gsmhosting.com/vbb/f777/guide-samsung-android-repair-efs-imei-without-box-1348192/
http://forum.xda-developers.com/showthread.php?t=1308546

heathenasparagus said:
My issue started once i let WanamLite update the modem. Before that all was fine and dandy.
I tried flashing several stock roms and several modems, no luck.
I also tried a N7105 Rom, no luck either.
People suggest its an EFS issue, reading a bit on that before I do this:
http://forum.gsmhosting.com/vbb/f777/guide-samsung-android-repair-efs-imei-without-box-1348192/
http://forum.xda-developers.com/showthread.php?t=1308546
Click to expand...
Click to collapse
So, those don't work.
but THIS does: http://forum.xda-developers.com/showthread.php?t=1918601

promi said:
Where did you bought your phone?
Sometimes someone sells phone and then report it as stolen, and imei is blocked by network operators.
Click to expand...
Click to collapse
Same here. I bought it new from an authorized dealer. I hate it when I have to bring the the device back to the dealer.

I Found a solution
Hey guys! I'm experiensed with flashing of roms and that king of badass stuff and flashed a sugersonic hd rom yesterday, later on the calling and messaging stuff didn't work and i couldn't connect to the network, then i flashed criskelorom, and now everything is perfect again!
If you are not experiensed with these kind off stuff do research before attempting!

in desperate help unregistered sim

So i was playing around with my gio going through service menu I played with some options (like a dummy) now my phone is showing unregistered sim. It's a Bell Canada phone. When i put in a Virgin mobile the sister company of Bell it shows Virgin on the top right. Any help please. Does anyone have the default NV for this phone? Please and thanks.

have you tried a factory reset or flashing a ROM? i am pretty sure that will reset the services values to default

Locthe said:
have you tried a factory reset or flashing a ROM? i am pretty sure that will reset the services values to default
Click to expand...
Click to collapse
I flashed the stock rom using odin. Still showing the same unregistered sim. It also switches to extended network with the bell sim. At one point it showed Rogers.

Update i rooted the phone added galaxy ace unlock. It gave me a code i entered it it says successful. So i pop in my fido card it works. When i put back in the Bell sim still says unregistered sim. I put back in my fido sim and went in to service mode and noticed while playing with the bands it would throw my phone to unregistered sim. I had to leave it on gsm 850/1900 for it to work. Can this be the problem with the bell card? I tried playing with the bands while the bell card was in and still didn't catch reception.

Masaker514 said:
Update i rooted the phone added galaxy ace unlock. It gave me a code i entered it it says successful. So i pop in my fido card it works. When i put back in the Bell sim still says unregistered sim. I put back in my fido sim and went in to service mode and noticed while playing with the bands it would throw my phone to unregistered sim. I had to leave it on gsm 850/1900 for it to work. Can this be the problem with the bell card? I tried playing with the bands while the bell card was in and still didn't catch reception.
Click to expand...
Click to collapse
I don t think that its possible to change some GSM frequency settings for specific providers. So it should be a sim problem. Go to your provider and request a new SIM card. Its an easy thing to do they just use a small machine that copies the date from one sim to another. Also i think its free

Locthe said:
I don t think that its possible to change some GSM frequency settings for specific providers. So it should be a sim problem. Go to your provider and request a new SIM card. Its an easy thing to do they just use a small machine that copies the date from one sim to another. Also i think its free
Click to expand...
Click to collapse
Haha free? No 5$ every sim and I just got 2 new ones. Bell doesn't want nothing to do with this problem. I contacted Samsung service and they will fix the phone for free.... If it's actually the problem.
Also own a blackberry unlocked and the bell sim wont work in there eaither but the fido one does.
Sent from my SGH-I337M using Tapatalk 4

So its a SIM problem not a device specific one. Since it works on both devices. You should let Bell know about that. Good luck on fixing your phone, if there is something you can take care of please reply here with the solution so others can fix it too

Locthe said:
So its a SIM problem not a device specific one. Since it works on both devices. You should let Bell know about that. Good luck on fixing your phone, if there is something you can take care of please reply here with the solution so others can fix it too
Click to expand...
Click to collapse
Actually it's a phone problem my blackberry was a T-mobile phone and it reads my fido chip because it's supports the bands. My friend came with her Bell blackberry and it's reading the sim. I had service and made phone calls. Last night i played in the service mode i checked on my s4 all the settings in network control setting them the same way as what the s4 was but for HSPA. I did nv rebuild and my phone showed bell for like 1 minute then dropped to unregistered sim. I downloaded an app called G-Mon and my phone was reading Evdo it should be umts. So i played some more and it showed umts. Now i'm trying to get it on the bell network but it shows 302760 which is EXT (Extended) Please if anyone can give me the default settings in service mode i'd really appreciate it. Remember it's a bell phone so it's Wcdma.

Current CH: 0
Set Downlink CH, Input?
0: Reset
Set CH Range :10562-10842
Set CH Range :9662-9938
Set CH Range :2937-3088
That's what my phone shows. Is that normal?

Masaker514 said:
So i was playing around with my gio going through service menu I played with some options (like a dummy) now my phone is showing unregistered sim. It's a Bell Canada phone. When i put in a Virgin mobile the sister company of Bell it shows Virgin on the top right. Any help please. Does anyone have the default NV for this phone? Please and thanks.
Click to expand...
Click to collapse
are you using a different sim? my gio is from bell too and i pay for the unlock code here in phillipines

badagila said:
are you using a different sim? my gio is from bell too and i pay for the unlock code here in phillipines
Click to expand...
Click to collapse
If i use my Bell sim it reads unregistered sim.if i use my fido one the phone works. I tried using efs professional to make an efs backup from there delete the nvdata.bin file but i can't access it. I also tried using the app gsii_repair but it doesn't work on the gt-s5660m. I need to just set my nv to default but there is no option for it like my S4 has. Now the phone is just reading gsm bands even if i set the band selection to automatic. The problem is deeper than that.

{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If that helps any
Sent from my SGH-I337M using Tapatalk 4

Masaker514 said:
If that helps any
Sent from my SGH-I337M using Tapatalk 4
Click to expand...
Click to collapse
have you tried changing the APN? go to settings - wireless - APN and check if phone locates any providers. click one if it does. if it does not check this:
http://forum.xda-developers.com/showpost.php?p=17148825&postcount=334
its a guide to unlock gio. that might be your problem.

The apn is there
Sent from my SGH-I337M using Tapatalk 4

Also I got my unlock code I used the unlock galaxy ace app and it worked. I have a copy of that file on my computer though I will upload it if someone wants to look at it cuz I don't understand it at all. I also downloaded a bm5? Stock image but don't know how to flash it through odin3
Sent from my SGH-I337M using Tapatalk 4

Masaker514 said:
Also I got my unlock code I used the unlock galaxy ace app and it worked. I have a copy of that file on my computer though I will upload it if someone wants to look at it cuz I don't understand it at all. I also downloaded a bm5? Stock image but don't know how to flash it through odin3
Sent from my SGH-I337M using Tapatalk 4
Click to expand...
Click to collapse
upload it somewhere and drop me a link. I ll take a look at it and get back to you

here's the file maybe other people can help out?
http://www.mediafire.com/download/6vy6bypt229skkz/masaker-gio.rar

And now its connected to EXT
Sent from my SGH-I337M using Tapatalk 4

You cam do 2 things:1. Go to a GSM store and unlock your phobe
2. Get it to Samsung Service
Sent from my GT-I9100 using XDA Premium 4 mobile app
---------- Post added at 10:42 AM ---------- Previous post was at 10:41 AM ----------
Locthe said:
upload it somewhere and drop me a link. I ll take a look at it and get back to you
Click to expand...
Click to collapse
Flash Gio items through Odin4
Sent from my GT-I9100 using XDA Premium 4 mobile app

sim unregistered answer
Your mobile is work with fido sim and not working with bell sim. So there are two possibility either your mobile is locked with fido sim or your bell sim is not working.
Try to use bell sim on another unlocked mobile if your bell sim not working with other mobile then it is problem with your sim and if that sim working with other mobile then your mobile is locked with fido sim.

[Q] Verizon HTC ONE can't add new APN

hi, I have verizon htc one running on stock 4.4.3, sense 6.0. I want to use it in europe on gsm network, voice and text works perfectly, but I can not use data because I can't add new APN. there is not options to add new one in access point names. when press on three dots just comes up "reset to default". so what should I do now?

I would call vzw to unlock your SIM, then plug in a prepaid SIM from a local European carrier.
Sent from my Lunar Ecliptic One.

Settings > Mobile Data > Network Preference
They include many apns already in there...

santod040 said:
Settings > Mobile Data > Network Preference
They include many apns already in there...
Click to expand...
Click to collapse
found, I should enter mcc mnc codes, thanks

I have this same issue. I was already overseas, and couldn't add or edit the APN I needed to use for O2.
I've called Verizon multiple times and they say "it's already unlocked" over and over again.
Is there anybody out there with a Verizon HTC One and is able to edit the APN data? If so, what did you do to get the phone to allow you to do that?

same here. using a Verizon HTC One (M7) on Rogers network in Canada. i cannot edit the existing APN or add a new one at all. i am connected to the internet, but it shows an 'E' instead of '4G', and it's very slow. any work arounds?
also, when i try changing Network Preferences and adding Rogers' MNC, (302720), it tells me my Network Preferences list is full and won't save anything when, in fact, it's actually completely empty! any ideas?

darxider said:
same here. using a Verizon HTC One (M7) on Rogers network in Canada. i cannot edit the existing APN or add a new one at all. i am connected to the internet, but it shows an 'E' instead of '4G', and it's very slow. any work arounds?
also, when i try changing Network Preferences and adding Rogers' MNC, (302720), it tells me my Network Preferences list is full and won't save anything when, in fact, it's actually completely empty! any ideas?
Click to expand...
Click to collapse
Does Rogers use LTE band 13? If not, you will not get 4G. As for HSPA/3G for GSM, the phone only has 900 and 2100 mhz for it. So if your carrier doesn't support those frequencies, you are stuck on edge (E).
http://www.htc.com/us/smartphones/htc-one-m7/
Specs tab shows the frequencies I discussed that the phone can support.
Edit: I also put this info on our Q&A thread.
[SIZE=+1]Q2: can I SIM unlock this phone for other carriers?[/SIZE]
The m7wlv comes SIM unlocked out of the box. It only works on certain frequencies. See if your carrier supports the below frequencies.
CDMA: 800/1900MHZ,
UMTS/HSPA: 900/2100MHz,
GSM/GPRS/EDGE: 850/900/1800/1900MHz,
LTE: 700MHz (Band 13)(only Verizon uses this LTE band thus far)​
Click to expand...
Click to collapse
It has many common issues people run into: http://forum.xda-developers.com/showthread.php?t=2875695
Sent from my HTC6500LVWBLU using XDA Free mobile app

darxider said:
same here. using a Verizon HTC One (M7) on Rogers network in Canada. i cannot edit the existing APN or add a new one at all. i am connected to the internet, but it shows an 'E' instead of '4G', and it's very slow. any work arounds?
also, when i try changing Network Preferences and adding Rogers' MNC, (302720), it tells me my Network Preferences list is full and won't save anything when, in fact, it's actually completely empty! any ideas?
Click to expand...
Click to collapse
Did you go to network preferences and click add....then click operator list. Scroll down the monster list and add Rogers wireless? Once you add it you need to reboot for the apns to autopopulate. With the new way of doing it they autopopulate.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

^ the list shows up as completely empty! there is nothing in it, and i can't click on anything! it's so weird given all this, it tells me "the list is full"!

darxider said:
^ the list shows up as completely empty! there is nothing in it, and i can't click on anything! it's so weird given all this, it tells me "the list is full"!
Click to expand...
Click to collapse
Screenshot?

here (as you can see, the list is empty, but it's telling me that it's full!):
and when i add Rogers Wireless by entering the MCC / MNC manually, i'll get this:
and going back to the previous page gives this message:
also, i cannot edit or add any APNs at all.
i'm sure it's the phone. is it SIM locked? (it shouldn't be given that it's from Verizon, but i got it as a replacement from Verizon because my first one had a faulty GPS, and it was refurbished.)
any ideas?

darxider said:
here (as you can see, the list is empty, but it's telling me that it's full!):
also, i cannot edit or add any APNs at all.
i'm sure it's the phone. is it SIM locked? (it shouldn't be given that it's from Verizon, but i got it as a replacement from Verizon because my first one had a faulty GPS, and it was refurbished.)
any ideas?
Click to expand...
Click to collapse
When you click add.. don't click add network code. Click operator list.

i didn't click on anything. that's the window that pops up when i go t Network Preferences List. i cannot do anything else.
i really think it's a phone software issue (the same phone, using a Verizon SIM card, was able to connect to Rogers' 3G network while roaming)...something must have messed up the software. funny thing is that with the Verizon SIM card, i could look at the operator list and add/edit the APN and all that.
is there any way, short of a factory reset, to revert the settings back? could it be that the phone is really SIM locked?

Having the exact same problem
I'm having the exact same problems as those described above... I am on a fully stock Verizon M7 with the latest official release. Not rooted.
- cannot add new apn.... Option missing from he apn menu
- when i attempt to edit the existing apn, all i can do is edit one line... The apn itself. All other lines are grey and will not allow me to change the settings.
- with a non Verizon sim in the phone i was also having the " network list full" errors described above...
I was in Europe with Lebara mobile sim and was able to get on 3g but it was unstable as apn settings were incorrect and not editable. I was in the UK on a 3 mobile sim and all was the same. Now back in the US, the same problems above with apn add/edit are still there though my "available networks" settings are behaving normally with the Verizon sim in there.
IT must be something wacky with this build or Sense 6 as my GF is also on Verizon and her Razr Maxx had none of the above problems as she travelled with me with the same carrier sim cards as i was using.

yeah, it's very annoying. maybe we should contact Verizon to figure out what's going on.

Exact same problem - no option to add APN or add network
darxider said:
yeah, it's very annoying. maybe we should contact Verizon to figure out what's going on.
Click to expand...
Click to collapse
I have an HTC One with the exact same problem. It won't let me put in the proper settings to activate mobile data on the Mexican Telcel network. It was a Verizon phone which is unlocked and will do voice and text but since the APN settings are not allowed to be edited it is not data capable. I'm in Mexico for a few months and this is ridiculous. According to Verizon "of course your phone is unlocked. We haven't sold locked phones in years." I guess they aren't locked now they are disabled or crippled when you try to take them to other networks. BTW this isn't just a problem of us not knowing how to input APNs, this is the problem of the phone not allowing editing at all. Very, very frustrating. Especially when you find out that root is almost impossible when it has the latest over the air update.

Factory Reset Doex Not Fix This
Confirming that factory reset does not fix this. So don't waste your time... Ih yeah, and HTC backup and restore service is down until further notice... Another fun surprise

Maybe I'm wrong but I thought you needed to be boot loader unlocked and s off to edit the apn and mcc list since they are system level files. You need read/write ability for the system in order to do that which requires root.

nevermind

^ what does this "nevermind" refer to?

G710PM apn locked/greyed out

Evening all.
Forgive new if this has been asked, but i wasn't able to find any results when searching.
Seems I've joined ranks off a duped eBay shopper. Ordered a G710ULM, turns out it was a G710PM..... "Issue with title" riiight. It's GSM unlocked for all GSM carriers, but the APN setting is locked. And fails to register. Seller is willing to refund, but if i can get into the APN settings and configure for cricket, I won't care if it's from Sprint.
Any solutions, or should i refund and look for a non-Sprint version?
Thanks.

Really what i am looking for is someone to confirm they have an unlocked G710PM phone, not just SIM unlocked, and are able to add the correct APN settings for their carrier.
Thanks

*#546368#*710#---Field Test---Modem Settings---PDP Setting---[5]APN Setting

Thanks I'll give that a shot and see what happens

Ussd code running.....connection problem or invalid mom code.

Using ##3282# gets me into some settings, but no service code, no edit. I'm guessing UICC unlock is not the same as being "unlocked". Any firmware or software changes when using an unlock service?

I have the same problem.
Just bought it. Seller showed me the phone with a Cricket SIM and it work on calls, text and data.
Manage to connect to MetroPCS network but just calls and texts.
APN settings are greyed out. No way to enter a new one.

I have the G710EM and while I can add new APNs, I can't get rid of the now obsolete one that the phone took from my SIM card when I first fired it up. I've had LG phones before and been able to delete unwanted APNs but with this one, the fields are all greyed out. Is this not the region lock, where you have to put in an European SIM on first use?

I have searched the internet high and low for a solution to this issue. and have gotten nowhere. I gave my sprint g7 unlocked to a friend who is using straight talk. calling texting and data work. but no LTE. this is the same for any phone i give her and all she has to do is change the APN and everything works flawlessly. unfortunately on this phone, it wont let her add or edit an APN. Does anyone have any kind of update on this?

I just purchased the LG G7 ThinQ model LG-G710PM for $164. Same issue with the APN being greyed-out. Won't fully work with my Consumer Cellular SIM (only for text and calls, but no data). I'm wondering if it will work if I change the carrier to T-Mobile?

Hi,
I created an account just to help out with this problem, go to google app store and install an app called AddAPN. when u do, open it, enter the required settings and save, then restart your phone n walllaaaaah,
You are all set to use your device
Let it be Christmas everywhere
Merry Christmas
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

SwamiXXX said:
I just purchased the LG G7 ThinQ model LG-G710PM for $164. Same issue with the APN being greyed-out. Won't fully work with my Consumer Cellular SIM (only for text and calls, but no data). I'm wondering if it will work if I change the carrier to T-Mobile?
Click to expand...
Click to collapse
Just read my recent thread and you will be good

Blitzo_14 said:
Hi,
I created an account just to help out with this problem, go to google app store and install an app called AddAPN. when u do, open it, enter the required settings and save, then restart your phone n walllaaaaah,
You are all set to use your device
Let it be Christmas everywhere
Merry Christmas
View attachment 5166401
Click to expand...
Click to collapse
Holy cow! I've been through major hell with the APN issue for months now and no major carrier would support the G710PM according to the IMEI compatibility check. Thank you very much! Happy New Year!!! You've saved the day!

i got a solution for u

Blitzo_14 said:
i got a solution for u
Click to expand...
Click to collapse
The AddAPN worked after a few attempts when I finally entered/saved the specific APN info for my phone plan. I am now able to keep my great phone and my carrier. Imagine the complications I went through with the disabled APN screen and for months no tech person could tell me how to get around it. Now this bad-assed LG G7 ThinQ can access data! Thanks again!

u welcome

Blitzo_14 said:
Hi,
I created an account just to help out with this problem, go to google app store and install an app called AddAPN. when u do, open it, enter the required settings and save, then restart your phone n walllaaaaah,
You are all set to use your device
Let it be Christmas everywhere
Merry Christmas
View attachment 5166401
Click to expand...
Click to collapse
Guy you have really of great help to me thanks very much Happay New Year

Blitzo, thank you! Yesterday I transferred my PagePlus cell number from a Samsung Galaxy Note 8 to the Note 20 5G Ultra. I haven't been able to get around the "ungreying" the APN settings until now due to your help! I still don't have mobile data, but at least I am closer to the solution!!

Question 5g connectivity

Not sure if it has been addressed, but has anyone here in the states been able to connect to band n41 for 5g on TMobile? Phones says it is 5g ready on TMobile but all I get is 4g+. Which btw is getting me 100+ dl speeds on average, but just wanted to know if there is something I'm missing to get 5g. In preferred network settings,all I can choose is 4g/ LTE or 3g/2g. No 5g option. Any help would be greatly appreciated.

diopskill said:
Not sure if it has been addressed, but has anyone here in the states been able to connect to band n41 for 5g on TMobile? Phones says it is 5g ready on TMobile but all I get is 4g+. Which btw is getting me 100+ dl speeds on average, but just wanted to know if there is something I'm missing to get 5g. In preferred network settings,all I can choose is 4g/ LTE or 3g/2g. No 5g option. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Which model of the phone do you have? I have the Chinese variant on Metro and 5G works flawlessly. I know they run on T-Mobile towers so they should have the same bands, I'm guessing, or maybe not.

Music&Art said:
Which model of the phone do you have? I have the Chinese variant on Metro and 5G works flawlessly. I know they run on T-Mobile towers so they should have the same bands, I'm guessing, or maybe not.
Click to expand...
Click to collapse
Thanks for the reply. I have the global version. What happened when you first inserted your sim card? Mine said downloading network info or something.

Music&Art said:
Which model of the phone do you have? I have the Chinese variant on Metro and 5G works flawlessly. I know they run on T-Mobile towers so they should have the same bands, I'm guessing, or maybe not.
Click to expand...
Click to collapse
Yes I believe they have the same bands. I cannot get the preferred network to show 5g as an option. What area are you in? I'm in the Philadelphia area.

diopskill said:
Thanks for the reply. I have the global version. What happened when you first inserted your sim card? Mine said downloading network info or something.
Click to expand...
Click to collapse
I had to chat with one of the employees there to give them the new IMEI number so they could switch the phone in my account. When I first put the sim in, it actually told me that the sim card was not accepted since it was a China mainland phone. I almost thought I wasted my money and could not keep the phone. The 5g option was there from the beggining though but I was getting no signal at all. I finally found the network reset option after the employee suggested it and reset the network, restarted the phone and it finally worked. Also voLTE works as well. Up until this phone, I tried a global Mate 40 Pro and MI 11 Ultra and neither of them had that option available. Not sure why.
Also, on this version it doesn't even say the preferred network option. If I go under Mobile Network & Sim 1 that's where it shows 5g and I can toggle it on or off.

Music&Art said:
I had to chat with one of the employees there to give them the new IMEI number so they could switch the phone in my account. When I first put the sim in, it actually told me that the sim card was not accepted since it was a China mainland phone. I almost thought I wasted my money and could not keep the phone. The 5g option was there from the beggining though but I was getting no signal at all. I finally found the network reset option after the employee suggested it and reset the network, restarted the phone and it finally worked. Also voLTE works as well. Up until this phone, I tried a global Mate 40 Pro and MI 11 Ultra and neither of them had that option available. Not sure why.
Also, on this version it doesn't even say the preferred network option. If I go under Mobile Network & Sim 1 that's where it shows 5g and I can toggle it on or off.
Click to expand...
Click to collapse
Can you post a screenshot please? Do you think it might be my SIM card. It's the same one since 2019 that came with one plus 7pro lol.

Music&Art said:
I had to chat with one of the employees there to give them the new IMEI number so they could switch the phone in my account. When I first put the sim in, it actually told me that the sim card was not accepted since it was a China mainland phone. I almost thought I wasted my money and could not keep the phone. The 5g option was there from the beggining though but I was getting no signal at all. I finally found the network reset option after the employee suggested it and reset the network, restarted the phone and it finally worked. Also voLTE works as well. Up until this phone, I tried a global Mate 40 Pro and MI 11 Ultra and neither of them had that option available. Not sure why.
Also, on this version it doesn't even say the preferred network option. If I go under Mobile Network & Sim 1 that's where it shows 5g and I can toggle it on or off.
Click to expand...
Click to collapse
Also what region did you choose at setup?

Music&Art said:
I had to chat with one of the employees there to give them the new IMEI number so they could switch the phone in my account. When I first put the sim in, it actually told me that the sim card was not accepted since it was a China mainland phone. I almost thought I wasted my money and could not keep the phone. The 5g option was there from the beggining though but I was getting no signal at all. I finally found the network reset option after the employee suggested it and reset the network, restarted the phone and it finally worked. Also voLTE works as well. Up until this phone, I tried a global Mate 40 Pro and MI 11 Ultra and neither of them had that option available. Not sure why.
Also, on this version it doesn't even say the preferred network option. If I go under Mobile Network & Sim 1 that's where it shows 5g and I can toggle it on or off.
Click to expand...
Click to collapse
Soooio.... My SIM card is not 5g compatible lol. Will try a new card later and report back. Thanks for the help

diopskill said:
Soooio.... My SIM card is not 5g compatible lol. Will try a new card later and report back. Thanks for the help
Click to expand...
Click to collapse
Oh good! I hope it works.

Music&Art said:
Oh good! I hope it works.
Click to expand...
Click to collapse
No go. I think the 5g has been disabled somehow

diopskill said:
No go. I think the 5g has been disabled somehow
Click to expand...
Click to collapse
What happens if you go to Mobile Network --> SIM 1? This is what it shows on mine. I think the 5g came on automatically for mine. But here is where it shows the 5g toggle. I'm not sure how the settings look on the global one since I think it runs on Funtouch. Mine is on Origin OS. I'm not sure if that plays a part in 5g as well.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Music&Art said:
What happens if you go to Mobile Network --> SIM 1? This is what it shows on mine. I think the 5g came on automatically for mine. But here is where it shows the 5g toggle. I'm not sure how the settings look on the global one since I think it runs on Funtouch. Mine is on Origin OS. I'm not sure if that plays a part in 5g as well.
View attachment 5646425
Click to expand...
Click to collapse
Nope. Nothing like that. 5g won't even show up. I think vivo blocked the option. I'm in contact with them. I'll report back when they respond. I'm confused. Phone is awesome otherwise.

Music&Art said:
What happens if you go to Mobile Network --> SIM 1? This is what it shows on mine. I think the 5g came on automatically for mine. But here is where it shows the 5g toggle. I'm not sure how the settings look on the global one since I think it runs on Funtouch. Mine is on Origin OS. I'm not sure if that plays a part in 5g as well.
View attachment 5646425
Click to expand...
Click to collapse
My screenshot...

diopskill said:
Nope. Nothing like that. 5g won't even show up. I think vivo blocked the option. I'm in contact with them. I'll report back when they respond. I'm confused. Phone is awesome otherwise.
Click to expand...
Click to collapse
Any luck? Also, does voLTE work?

Music&Art said:
Any luck? Also, does voLTE work?
Click to expand...
Click to collapse
Yep. VoLTE and WiFi calling and rsc all work

Music&Art said:
Any luck? Also, does voLTE work?
Click to expand...
Click to collapse
And nope still just 4g+.

diopskill said:
And nope still just 4g+.
Click to expand...
Click to collapse
That's strange.

diopskill said:
My screenshot...
Click to expand...
Click to collapse
diopskill said:
My screenshot...
Click to expand...
Click to collapse
Try this: in your phone app dial *#*#4636#*#* and select Phone Info. In that window scroll down to: Set Preferred Network Type and use the drop down arrow to select NR/LTE/GSM/WCDMA

frcraig said:
Try this: in your phone app dial *#*#4636#*#* and select Phone Info. In that window scroll down to: Set Preferred Network Type and use the drop down arrow to select NR/LTE/GSM/WCDMA
Click to expand...
Click to collapse
Still nothing. 4g only option. When you first started phone/inserted sim, did you get a notification saying to update carrier provisioning? I did but I think that messed up something...

No message when I inserted my SIM, but then I wouldn't expect any carrier specific updates to provision services on my phone as my carrier hasn't certified and doesn't support Vivo phones. Consequently I don't have VoLTE or Wifi Calling toggles in my SIM settings. I do however have the "enable 5G" toggle (and it works because I do connect to 5G) because that setting is baked into the firmware and is not something pushed by the carrier. I don't expect this would make any difference, but you can enable developer options and toggle on VoNR. That is the new voice over 5G technology that is replacing VoLTE (voice over 4G) with some carriers.