Related
So i've had the HTC Desire for a week now and i'm starting to think there's either an issue with the phone or with the T-mobile (UK) network.
When the phone shows 'H' , browsing the net, downloading, or using the marketplace is a snap.
However, when this dips to 3G, either no data seems to be relayed to the phone or it does so incredibly slowly.
This means, web pages or marketplace often ask me to retry as no data connection is available.
I don't think it's a signal strength issue as i have 3bars when connecting under 3G.
Has anyone else experienced this?
*(worth noting that i got the latest OTA update pushed out today , and still have the issue)
*(Posted this in the UK tmobile forum too, to see if tmob have anything to say)
ninjakettle said:
So i've had the HTC Desire for a week now and i'm starting to think there's either an issue with the phone or with the T-mobile (UK) network.
When the phone shows 'H' , browsing the net, downloading, or using the marketplace is a snap.
However, when this dips to 3G, either no data seems to be relayed to the phone or it does so incredibly slowly.
This means, web pages or marketplace often ask me to retry as no data connection is available.
I don't think it's a signal strength issue as i have 3bars when connecting under 3G.
Has anyone else experienced this?
*(worth noting that i got the latest OTA update pushed out today , and still have the issue)
*(Posted this in the UK tmobile forum too, to see if tmob have anything to say)
Click to expand...
Click to collapse
It is the Network.
Hero / G2 owners have had lot's of issues and last week I was in Europe with my Desire and I had 100% perfect connection 99% on H Speed (even on the underground!)
Came back here and 3G simply does not work anywhere near as good or actually at all!
H or G2 only it seems.
T-Mobile Customer Service feel that not having 3G is fine and acceptable as you are not paying for 3G and they are meeting their requirements of providing the ability to make calls, send text's and have net acces via 2G.
- cheers for that info. I've actually seen the issues with the G2 (hero) you mention on the Tmob forums. Can't believe so many users are being ignored.
Just disgraceful. I wish i knew this before signing up with them. I can't get H in my office, only 3G and it's useless
Is this network issue location specific, or does it affect of the UK? Presumably London or another major city shouldn't have this issue.
I live and work in central london.
Calll TM up I had a new QOS policy applied to my account and also I was told the MMS settings were affecting my speed.. I used speedtest.net app to see what speed I had no more than 300k on both 3G and HSPDA.. It is now fluctuating between 1500k and 2300k
They are still looking in to my issue thats why it keeps fluctuating..
Defo worth giving them a call
any updates ninjak?
i was VERY tempted to get T-mobile deal on this but now im not so certain...
Hmmm, my connection has been perfect no connection drops...ironic my BT line has gone fault (pretty much dead) and im using my Desire to tether internet on t-mobiles network till they come fix my landline on monday...so yeah no problems here
zMastaa said:
Hmmm, my connection has been perfect no connection drops...ironic my BT line has gone fault (pretty much dead) and im using my Desire to tether internet on t-mobiles network till they come fix my landline on monday...so yeah no problems here
Click to expand...
Click to collapse
Where abouts in Manchester are you based? The coverage in my neck of the woods is shady to say the least.
Central......Ardwick (Apollo Theatre)
Having the same issues on T-Mobile Netherlands lately. It already started with my G2. But with the Desire I constantly need to retry... Let's hope we don't have faulty handsets...
I don't seem to have any problems downloading when I have the 3g or H symbol, but occasionally those symbols disappear altogether suggesting the mobile network option is turned off, but its not and it still shows 3/4 bars suggesting it has a signal. I had to reset my phone this afternoon so I could actually use data, bit annoying really.
^ sorry double post..
anyone in milton keynes? with first hand experience?
Can anyone confirm what actually happens when you lose connection to the net via 3G?
My browser has "hung" a few times - page will stop loading, and neither a refresh choosing a link from bookmarks will work. In fact this stops my browsing completely - even using Advance Task Killer to kill the browser doesn't solve the problem, and I have to reboot the phone.
Are these the symptoms people are seeing here, or something else? I didnt notice at the time whether I had the 3G symbok, or the H.
T-Mobile is really bad network i was stuck with them for 18 months on my G1 poor mobile internet and phone signal, once i download some app for it, which tells you with a noise when you loose your signal. omg had to uninstall the app becasue it went off so many times. Now on vodafone with my HTC Desire much better in the warrington (in middle of manchester and liverpool) area. A while back my dad said T-Mobile used to be that bad he had to go into the garden to make a call..
There seems to be something wrong with the settings IMO.
HSDPA is nowhere near as fast as it should be I don't think. There was a topic saying if you change the APN you get faster internet but I didn't try it.
Does anyone have the TMobile handset, but flashed a generic ROM?
Does this problem still exist with the generic ROM?
I want to stay with TMobile as the prices are easily better than anyone else, but NOT if this internet/data problem persists. I would rather pay the extra £100 to Vodafone over the course of 18mths to get solid data connection.
I will be rooting my phone when the method is made public/reliable etc, so want to know if this problem goes away.
setspeed said:
Does anyone have the TMobile handset, but flashed a generic ROM?
Does this problem still exist with the generic ROM?
I want to stay with TMobile as the prices are easily better than anyone else, but NOT if this internet/data problem persists. I would rather pay the extra £100 to Vodafone over the course of 18mths to get solid data connection.
I will be rooting my phone when the method is made public/reliable etc, so want to know if this problem goes away.
Click to expand...
Click to collapse
snap this Question needs an answer please
Anyone else looking forward to the T-Mobile Orange merger? Hopefully I'll end up with Orange's coverage on their street checker, haha.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I have a problem with my Tmobile g2 running 2.2, it is all stock no modifications whatsoever other than handcent and fancy widget.
The problem is I can not connect to 3g or hsdpa network when I am at home. By this I mean the cell tower that provides service when I am at home. I have txt and calling capabilites but I have no data whatsoever. I have to manually switch to 2g or edge to check email or use the browser. I have called tmobile and they keep telling me that the problem is with my phone, however when I am 2 or 3 miles from my house and it goes to any other tower on the planet everything works fine.
I have searched the g2 forum here but could find no answers. I apologize in advance if this has been indeed covered or discussed to death and I have just failed to find it.
I did find the *#*#4636#*#* option and when it is on 2g I can run a ping test and it finds the server just fine, but on 3g it always fails to connect. Again this only occurs of course when I am sitting at home!
Thanks to anyone who can shed some light on this or point me in the right direction because leaving it up to tmobile has proven to be fruitless.
It might also be worth mentioning that i replaced the sim card today as well, this too had no effect on this phenomenon.....
My mom's nexus s has the same problem. Only difference is that when i walk out the door i get 3g. Once i walk back in, I get edge...... I think its might be just tmobile frequencies poor ability to pentrate walls.
Sounds like a problem with the 3G network in your area, or just a weak signal there.
I know its not the signal strength, I always have full bars at home Its something to do with the network....
DefiantMenace said:
I know its not the signal strength, I always have full bars at home Its something to do with the network....
Click to expand...
Click to collapse
Full bars on 3G or 2G ? If you have full bars on 3G then it sounds like a network problem.
I have the exact same problem, but my building is probably over 100 years old with 300 coats of lead paint on it. It depends on your building. Signals can bounce off of mirrors for example and other materials. The more material the signal has to go through, the more attenuation happens.
I have a similar problem, my G2 can't maintain a consistent connection, I will go from 4 bars of HSPA+ to 4 bars of Edge to nothing (lost connection to network) and it will jump around wildly between these three states (every few minutes). My wife's MyTouch 4G doesn't do this, my G1 did not do this, our kids (dumb) phones have consistent connections.
I know it's some interaction between my phone and the TMO network, I'd say it was a defective phone except the only place it happens is inside my house.
I wish that TMO offered a microcell.
There is no reception problem, I have had the phone working here for awhile and it always has full bars, like I said I can hop in the car and drive a couple miles and it works just fine. Tmobile finally got back to me today and said they are having their Engineers troubleshoot the tower that provides service when I am home. I hope they get this fixed soon, they said 72 hours.......
It's that anti-cellphonereception chemical they put into paint!!
I have numerous devices that I connect to my work WiFi, but for some reason my new Sprint Epic 4G Touch will not hold a connection to the WiFi. Sometimes it connects fine, other times it says "obtaining IP address".
Any thoughts or tips would be appreciated.
Thanks
JOHN
JOHNGAETANO said:
I have numerous devices that I connect to my work WiFi, but for some reason my new Sprint Epic 4G Touch will not hold a connection to the WiFi. Sometimes it connects fine, other times it says "obtaining IP address".
Any thoughts or tips would be appreciated.
Thanks
JOHN
Click to expand...
Click to collapse
I'm also from Ohio and some areas are bad, but you can call Sprint and complain about your service and they'll give you a Rave that well help out a lot.
---------- Post added at 07:40 AM ---------- Previous post was at 07:24 AM ----------
JOHNGAETANO said:
I have numerous devices that I connect to my work WiFi, but for some reason my new Sprint Epic 4G Touch will not hold a connection to the WiFi. Sometimes it connects fine, other times it says "obtaining IP address".
Any thoughts or tips would be appreciated.
Thanks
JOHN
Click to expand...
Click to collapse
I'm also from Ohio and some areas are bad, but you can call Sprint and complain about your service and they'll give you a Rave that well help out a lot.
WiFi
I believe he commented having problems with WIFI, which Sprint has no control over.
I have observed similar issues. It was exciting getting the phone to pop up on Spotify on my computer without doing anything, but shortly thereafter it seemed like the WIFI was not really working.
In my house, my Evo 3Ds have full bars when connecting to WIFI, and always works. Last night, on the E4gT, I had barely one bar (on the WIFI symbol) and I kept not being able to get emails. Then, I tried playing HBO Go and MAX Go, and I could only hear but not see anything. I got no error messages, except once got the "this is an audio only stream. For video, please get a better signal or connect to WIFI". I rechecked and I was connected to WIFI. I did a speedTest with Ookla, 22MBPS...Then I changed servers (in the Ookla program) and tried again. It went down to 400kbps.
The night before, both the WIFI and the 3G symbols were on at the same time. The 3G symbol didn't seem to be colored, so I figured it was on sleep mode, but then again, the speeds were slow so it could be WIFI was being screwy.
Can't guarantee there's something wrong with the WIFI, but it definitely felt like it had issues on my part. Whether that was connecting and looking for IP or something else, I'm not sure.
I'll keep an eye on the lookout for any answers to your issue.
Thanks for the response. Between the WiFi issue and a separate issue I am having with dropped signals, this phone may be heading back to Sprint.
jromankvcc said:
I believe he commented having problems with WIFI, which Sprint has no control over.
I have observed similar issues. It was exciting getting the phone to pop up on Spotify on my computer without doing anything, but shortly thereafter it seemed like the WIFI was not really working.
In my house, my Evo 3Ds have full bars when connecting to WIFI, and always works. Last night, on the E4gT, I had barely one bar (on the WIFI symbol) and I kept not being able to get emails. Then, I tried playing HBO Go and MAX Go, and I could only hear but not see anything. I got no error messages, except once got the "this is an audio only stream. For video, please get a better signal or connect to WIFI". I rechecked and I was connected to WIFI. I did a speedTest with Ookla, 22MBPS...Then I changed servers (in the Ookla program) and tried again. It went down to 400kbps.
The night before, both the WIFI and the 3G symbols were on at the same time. The 3G symbol didn't seem to be colored, so I figured it was on sleep mode, but then again, the speeds were slow so it could be WIFI was being screwy.
Can't guarantee there's something wrong with the WIFI, but it definitely felt like it had issues on my part. Whether that was connecting and looking for IP or something else, I'm not sure.
I'll keep an eye on the lookout for any answers to your issue.
Click to expand...
Click to collapse
jromankvcc said:
I believe he commented having problems with WIFI, which Sprint has no control over.
I have observed similar issues. It was exciting getting the phone to pop up on Spotify on my computer without doing anything, but shortly thereafter it seemed like the WIFI was not really working.
In my house, my Evo 3Ds have full bars when connecting to WIFI, and always works. Last night, on the E4gT, I had barely one bar (on the WIFI symbol) and I kept not being able to get emails. Then, I tried playing HBO Go and MAX Go, and I could only hear but not see anything. I got no error messages, except once got the "this is an audio only stream. For video, please get a better signal or connect to WIFI". I rechecked and I was connected to WIFI. I did a speedTest with Ookla, 22MBPS...Then I changed servers (in the Ookla program) and tried again. It went down to 400kbps.
The night before, both the WIFI and the 3G symbols were on at the same time. The 3G symbol didn't seem to be colored, so I figured it was on sleep mode, but then again, the speeds were slow so it could be WIFI was being screwy.
Can't guarantee there's something wrong with the WIFI, but it definitely felt like it had issues on my part. Whether that was connecting and looking for IP or something else, I'm not sure.
I'll keep an eye on the lookout for any answers to your issue.
Click to expand...
Click to collapse
Had the same problem,wifi signal with no color 3g on,when i went into wifi settings its always scaning...
I'm having lots of wifi issues as well. I had to lay my e4gt down right next to my dual-band e4200 to get a good signal, but even with a good signal, the phone sometimes pauses for minutes when trying to download or browse the web. And if the wifi signal is weak, I get no data transfer at all.
WoW, so far I have had no issues with wifi. Hell even Kies in wifi mode works good.
Normal wifi linked to my router works great.
Wifi direct works great
Kies in wifi mode works great.
I have never missed a email or txt msg. Streaming audio and video from the web is great, no stutter or issues to report. Grabing apps from the market is super fast.
I am with Time Warner and my internet speed is set to 15 meg down with burst to 30 meg down - I get a solid 15 meg down, 1 meg upload solid.
I am using both wired and wireless with my Linksys router.
It might help (statistically) if folks with/without wifi problems noted which signal was connecting (g/b/n/2.4ghz/5ghz/...)
3G instead of WIFI
I'm guessing you're into something there.
WIFI on, 3G icon shows => using 3G instead of WIFI.
I've also noticed those "minute" delays on using 4G. 4G gets up to 5 MBPS at my office. Evo 3D was getting up to 6.5MBPS. However, the wind could be blowing north instead of south, or a bird could have passed by the 4G signal path or...<insert silly remarks here>
Nonetheless, I get 4G. But even then, I'll open my mail to check a message and I'll have to wait for a minute and nothing will happen. Go back to inbox, then back to the message, nothing. Signal shows 4G on Zzz status as indicating that I'm not trying to use it (but is available). When it works, it's fast, but then it does not always work, which shows concern. So if we have problems with WiFi, and 4G, and 3G connection sucks, for a phone specially designed to be a multimedia monster...it's hard to stream without issues...
I'll be doing some more tests. 14 day return policy sucks, but have silly Best Buy protection plan, and I'm guessing they might still abide to their own 30 day return policy for Rewards members...
Now, I've heard of people complaining about complete crash of their radio, where there will be no signal whatsoever to make/receive calls, sms, data, etc. I haven't experienced these, and I'm still on stock, and I probably just jinxed myself too...sigh... But I wonder if the two issues are somehow related.
It could be software related, maybe need an update, or a better-than-original kernel, or who knows.
I did do the following changes:
RTSP Proxy Address changed to 0.0.0.0
RTSP Proxy Port to 0
HTTPPD Proxy Address to 0.0.0.0
HTTPPD Proxy Port to 0
But I still have same issues.
In the other hand, I can go to the HBOGo website and somewhat see videos (it's very cumbersome).
jake21 said:
It might help (statistically) if folks with/without wifi problems noted which signal was connecting (g/b/n/2.4ghz/5ghz/...)
Click to expand...
Click to collapse
My Linksys router model = WRT54GL
Channel = channel 6 - 2.437 GHZ
Now how do you find out what signal I am connected with since I am using "mixed" wireless network mode.
Note in my wireless network mode I only have 4 settings -
a. disabled
b. mixed
c. B-only
d. G-only
So by the looks of it I can only do B and G modes on my Linksys router.
Well this is very interesting. I sat in the family room with my old epic 4g in one hand and my new e4gt in the other hand. epic 4g doesn't do 5ghz so I used 2.4ghz N for both phones. My epic 4g had 5 bars on wifi and my e4gt had 1 bar side by side. I ran a speed test on both phones. My epic 4g got 15mbs (15,000k) down and 3mbs (3000k) up. My e4gt got 1.5mbs (1500k) down and 1.5mbs (1500k) up. So, my new super phone is exactly 10 times slower on my home wifi, apparently due to very low signal. I tried my e4gt on 5ghz N as well, but it was even slower. Not good. I may have to return the e4gt and keep the old Epic 4g. I like the new phone, but the wifi and 3g signal issues won't work for me.
I wow, 10 times slower. Obviously this is a major flaw, but why isnt' everyone having the problem? I actually drained my battery yesterday trying to connect to WiFi
Supposedly they stopped giving out free raves from now on on
bobbywat said:
I'm also from Ohio and some areas are bad, but you can call Sprint and complain about your service and they'll give you a Rave that well help out a lot.
---------- Post added at 07:40 AM ---------- Previous post was at 07:24 AM ----------
I'm also from Ohio and some areas are bad, but you can call Sprint and complain about your service and they'll give you a Rave that well help out a lot.
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App
JOHNGAETANO said:
I wow, 10 times slower. Obviously this is a major flaw, but why isnt' everyone having the problem? I actually drained my battery yesterday trying to connect to WiFi
Click to expand...
Click to collapse
It would be great if others would test theirs and report back. Maybe I got a lemon and need to return it?
My problem with WiFi is it isn't switching from one channel to another. I have 3 wireless access points with the same SSID on 3 different channels. The phone locks onto the first one and never switches to a better signal unless the signal degrades to 0. All my other wireless devices will switch as I roam around the building.
Also, I've noticed that even if I am sitting next to the wireless access point, my signal meter never reads more than a 3 ^ symbols.
eyecon82 said:
Supposedly they stopped giving out free raves from now on
Click to expand...
Click to collapse
I just got a free Rave last month, service in my area sucked so bad they pretty much had no choice but to give me one, Maybe they stopped giving them out cause eventually everyone would have them. I'm in a non 4G city and my speeds are horrible, almost useless. Verizon's LTE looks mighty good right now...and the caps don't bother me cause I barely use 2 gigs a month. So a 5gig plan would be a good cushion...
But about the wifi, in my basement which is right below where I have my router I had one bar of wifi and it was SLOOOOOW. When I went right next to the router the speeds were top notch. Sometimes I like to sit outside and mess around on my phone, but I highly doubt the signal will even reach the phone through an Insulated wall if it has trouble going through a non insulated floor... My Epic 4G never had that Issue...
jaygraffix said:
I just got a free Rave last month, service in my area sucked so bad they pretty much had no choice but to give me one, Maybe they stopped giving them out cause eventually everyone would have them. I'm in a non 4G city and my speeds are horrible, almost useless. Verizon's LTE looks mighty good right now...and the caps don't bother me cause I barely use 2 gigs a month. So a 5gig plan would be a good cushion...
But about the wifi, in my basement which is right below where I have my router I had one bar of wifi and it was SLOOOOOW. When I went right next to the router the speeds were top notch. Sometimes I like to sit outside and mess around on my phone, but I highly doubt the signal will even reach the phone through an Insulated wall if it has trouble going through a non insulated floor... My Epic 4G never had that Issue...
Click to expand...
Click to collapse
The change was just effective last week check out the sprintusers.com thread. They are cutting out all discounts prior to the iphone launch
Just out of curiosity....Could someone Use the speedtest.net and run a test on 3G no 4G and post back what their UPLOAD speed was. Mine is 75 kbps and that is way too slow...if others have this issue then I know it's messed up, but if it's mine, then I need to head to a sprint store...I started a thread about this, lots of people read it, but no one posted one comparison...a simple test and a simple reply....easy does it...thanks!
Is wifi supposed to say scanning the whole time?
eyecon82 said:
The change was just effective last week check out the sprintusers.com thread. They are cutting out all discounts prior to the iphone launch
Click to expand...
Click to collapse
Then it looks like I got one just in time then. Cause it helps so much, I can be anywhere in my house even in my basement and I have almost full bars. But ever since I got the E4GT I can't get the damn uploads to get past 100 kbps I seen other people don't have this problem...what gives? Is it possible to have a bug in mine that affects the upload speed?
I am on att wireless
I have noticed that in a low service area i get none at all.
However my wife on her iphone has 1/2 bars and my bro on his atrix also has 1/2 bars.
Anyone else having similar issues?
12/7 Update - More information on what I have attempted
Setting APNS for 4g on ATT
getting correct 4g data plan on account
New Sim cards
Replacement Galaxy Nexus
Different Roms
Stock Restore Rom
restore to default and install nothing
different radio
update to 4.0.1
Once the signal drops to almost unusable levels , the only way to get it back is either reboot the phone or toggle airplane mode. After that the signal returns to a solid 89-93 DBM. After roughly 30-60min it will then drop and I have to toggle it again. All other phones in my location have no problem including my iphone 4s with the exact same sim card.
I am in a decent location for signal. On the nexus reboot its at -89 dbm , my iphone 4s is at -87. The iphone stays that way and the galaxy nexus over time drops to -105 to -111.
Still no conclusion.
I only have problem with Wi-Fi where the reception is considerably weaker than any other device just around it.
aimetti said:
I am on att wireless
I have noticed that in a low service area i get none at all.
However my wife on her iphone has 1/2 bars and my bro on his atrix also has 1/2 bars.
Anyone else having similar issues?
Click to expand...
Click to collapse
Bars mean very little, as devices have their indicators calibrated differently. You should be comparing signals, in dBm for a meaningful comparison.
The acid test, of course, is whether you can make and hold a call, and or send/receive data.
aimetti said:
I am on att wireless
I have noticed that in a low service area i get none at all.
However my wife on her iphone has 1/2 bars and my bro on his atrix also has 1/2 bars.
Anyone else having similar issues?
Click to expand...
Click to collapse
Yeah kind of hard to gauge from bars. Nokia and motorola are known for excellent reception. Samsung not so much. They do seem to be improving on all fronts though, including wifi and gps.
Sent from my samsung gt i9250 which is in the wrong country.
I havent got too in depth with testing but its simple to see there is an issue. Everyone around me can make calls and i cant. Cell standbye taking up battery life as well and has been out of signal for a while
I'm seeing a similar issue.
When I have 2g only selected, I get 2 bars -98 asu 7. When I have it deselected I have no bars and signal is -111 asu 1.
Well ive had similar issues
Today I wiped phone and came back to initially 4/5 bars and download speeds of 4 down 1 up.
Then after about 10 min , right back down to 1/0 bars and 800 kbps down 200 up.
popped off back cover and then pulled sim , reset sim and then reboot. Again it initially came back with 4/5 bars with hsdpa. Again about 10 min later back down to 1/0 bars and a -113 dbm reading,
Then oddly enough i was in the status screen just watching it hover around -113 to -105 , it clicked to edge full 5 bars , then came back to 3G 4 bars and now at -93 dbm.
Does this sound at all normal? I havent changed location more than a few feet through all this. My wifes Iphone seems to be having 0 issues right next to me.
just watched it do it again.
Was at 1 bar went to 0 , got stuck on -113 dbm for about a minute or 2 clicked over to edge-2 -87 dbm then back to hsdpa -93 dbm
:/ i got no clue at this point
there is a video showing some of the issue
http://youtu.be/dbSAEHVcosI
aimetti said:
just watched it do it again.
Was at 1 bar went to 0 , got stuck on -113 dbm for about a minute or 2 clicked over to edge-2 -87 dbm then back to hsdpa -93 dbm
:/ i got no clue at this point
there is a video showing some of the issue
http://youtu.be/dbSAEHVcosI
Click to expand...
Click to collapse
Is this at home or a place where you frequently are? If so, I would do one of two things (provided you want to keep the device):
Write an NFC tag that you can tap on your way in (and presumably on on the way out as well) that would switch you over to "2G only" (which it seems gives you a better signal), and back to 3G/3.5G on your way out the door. or...
Either write yourself, or wait for one to be written, a kernel that will throw more power to the radio (at the expense of battery life however- but if you are constantly searching for signal your phone is probably wasting a ton of battery right now anyways)...
ya i am at home.
My wife consistently gets 3 down 1 up on her 4s.
No one else seems to be having issues , perhaps mine is just defective?
this is what happens when i lightly grip phone
http://youtu.be/-eqlMUoeq_I
aimetti said:
ya i am at home.
My wife consistently gets 3 down 1 up on her 4s.
No one else seems to be having issues , perhaps mine is just defective?
Click to expand...
Click to collapse
Maybe, but I can't think of a way to reliably test whether it is defective or not. My Samsung phones have always had lightly weaker radios than my HTC and Moto phones, and my sister's iPhone, so I will wager that it is just that in the name of battery life the radio is under-powered, which can be changed in the kernel. I was in a similar boat back when I was on T-mobile (right on the edge of service), and luckily someone had posted a custom ROM for the G1 that routed more power to the radios, and gave me just enough to hold a signal and use my wifi for data. Whatever that kernel in that ROM did, it gave me about 10 dbm difference. You might want to throw a request in the development section.
you can also try exchanging the device (if ever unhappy at all you should try to), but I am wondering if it will actually make a difference. Do you know someone with a recent Samsung phone like a SG2 (not LTE/Skyrocket) or maybe one of their Windows phones (I don't know what radios/speeds they use), to see if it gives similar results?
s.m.knipe said:
Maybe, but I can't think of a way to reliably test whether it is defective or not. My Samsung phones have always had lightly weaker radios than my HTC and Moto phones, and my sister's iPhone, so I will wager that it is just that in the name of battery life the radio is under-powered, which can be changed in the kernel. I was in a similar boat back when I was on T-mobile (right on the edge of service), and luckily someone had posted a custom ROM for the G1 that routed more power to the radios, and gave me just enough to hold a signal and use my wifi for data. Whatever that kernel in that ROM did, it gave me about 10 dbm difference. You might want to throw a request in the development section.
you can also try exchanging the device (if ever unhappy at all you should try to), but I am wondering if it will actually make a difference. Do you know someone with a recent Samsung phone like a SG2 (not LTE/Skyrocket) or maybe one of their Windows phones (I don't know what radios/speeds they use), to see if it gives similar results?
Click to expand...
Click to collapse
Ya , i was at my brothers house yesterday with no service at all.
My bro had an atrix with 1/2 bars and service.
my wife had an iphone 4 with 1/2 bars and service
and my sister in law had a galaxy s2 with 1/2 bars and service as well.
I had 0 at all.
The odd thing is , every time I reboot my phone it holds on to 4/5 bars at the location im at right now for a good 10 minutes , then flatlines.
aimetti said:
Ya , i was at my brothers house yesterday with no service at all.
My bro had an atrix with 1/2 bars and service.
my wife had an iphone 4 with 1/2 bars and service
and my sister in law had a galaxy s2 with 1/2 bars and service as well.
I had 0 at all.
The odd thing is , every time I reboot my phone it holds on to 4/5 bars at the location im at right now for a good 10 minutes , then flatlines.
Click to expand...
Click to collapse
what APN are you using? Use the same APN settings as your Sis-in-law's GS2- when my Nexus first came I noticed the APN did not match my Atrix and it would not hold an HSPA+ signal for long; I changed it to match the Atrix and speeds/holding towers has been much better. Try the APN thing.
The GN and GS2 would have the same radio chip (I would imagine), and be set to draw the same amount of power by the kernel. If the APN thing doesn't work then you might want to consider an exchange I guess, maybe it is defective
The fact that it flatlines AFTER 10 minutes (presumably after all the syncing is finished for the various apps and services) is suggestive of a sort of "demand" model- like maybe the device amps up the radio when it knows there will be a lot of need, then scales back when demand is less- or over compensates at first, then under compensates later after some sort of calibration? The ten minute thing sounds odd, but sounds like something software/firmware/kernel-based...
[Keep in mind that there is much speculation contained in that advice, the true test for defective or not would simply be another GN at the same location- as that is unreasonable we'll have to speculate. Also, if your sis-in-law comes back over, check her phone status for her signal strength (not bars but dbm and asu) and see if it matches yours. The bars that you see are a software representation of those two numbers, and can be modified to under represent the actual signal.]
I am using the default cingular 410 apn
ive been reading that if support put a 4g data plan on my phone that it could potentially cause data loss. Is that correct?
also changed to 2g only for now and have 5bars -81 dbm constant.
aimetti said:
I am using the default cingular 410 apn
ive been reading that if support put a 4g data plan on my phone that it could potentially cause data loss. Is that correct?
also changed to 2g only for now and have 5bars -81 dbm constant.
Click to expand...
Click to collapse
Not sure I follow, if AT&T made your data plan a 4G data plan, it would interrupt your service?
I think you are asking if changing these APN settings will trigger something at AT&T, and they will "bump" you to a 4G plan- in which case I don't really know, I had to jump onto a "4G" plan when I got my Atrix. I think it would never reach that point though, when you set up the new APNs, that step where you touch the dot to select the HSDPA APN, it would default back to your cingular 410 apn if it were not able to connect (via SIM provisioning or whatever). If unavailable it wouldn't be connected at that rate to begin with.
How old is the data plan you are on (is it prior to the tiered plans)? If you are worried about the connection (APN) not matching the SIM, you could request a new (4G) SIM. Maybe stop in your local store, or call customer service and tell them you are thinking about buying a 4G phone, your friend's brother's uncle' pizza delivery boy's nephew has an unlocked phone you could test speeds with, could they switch out your old SIM for a newer 4G one to see if it will be worth your while at your house, then just pop in that new SIM, change the APN and away you go? (Or to be even less complicated take your old phone in with your old SIM, and just ask for a new SIM card, that yours isn't working right, and it should be a new 4G (not LTE) card...
Well, at least the phone is usable on the 2G band for you, and will save a lot of battery. Meanwhile we'll try to get you connected to an HSPA+ tower.
s.m.knipe said:
Not sure I follow, if AT&T made your data plan a 4G data plan, it would interrupt your service?
I think you are asking if changing these APN settings will trigger something at AT&T, and they will "bump" you to a 4G plan- in which case I don't really know, I had to jump onto a "4G" plan when I got my Atrix. I think it would never reach that point though, when you set up the new APNs, that step where you touch the dot to select the HSDPA APN, it would default back to your cingular 410 apn if it were not able to connect (via SIM provisioning or whatever). If unavailable it wouldn't be connected at that rate to begin with.
How old is the data plan you are on (is it prior to the tiered plans)? If you are worried about the connection (APN) not matching the SIM, you could request a new (4G) SIM. Maybe stop in your local store, or call customer service and tell them you are thinking about buying a 4G phone, your friend's brother's uncle' pizza delivery boy's nephew has an unlocked phone you could test speeds with, could they switch out your old SIM for a newer 4G one to see if it will be worth your while at your house, then just pop in that new SIM, change the APN and away you go? (Or to be even less complicated take your old phone in with your old SIM, and just ask for a new SIM card, that yours isn't working right, and it should be a new 4G (not LTE) card...
Well, at least the phone is usable on the 2G band for you, and will save a lot of battery. Meanwhile we'll try to get you connected to an HSPA+ tower.
Click to expand...
Click to collapse
thanks for all the help really appreciate it.
Anyways a few things have happened since I last posted.
I had an iphone for the last 3 years. I went into ATT last week and got a normal 4g sim card in advance. Today I called my buddy who is a manager at a corporate store and he checked my account. Found that the lady had the wrong data on it. He ended up setting the sim to the 4g plan etc (which is unlimited)
I was able to add the ATT HSDPA apn and successfully connected to it. Prior to this I actually installed modaco's rom and restored everything.
At this point I am getting consistently 3 bars in my house (which is more than my wifes iphone 4s) on 4g.
Seems to be working much better now. The only other issue that remains is when I turn on WIFI. If i turn it on the cell reception goes to 1 bar or sometimes 0. I dont have the exact dbm values right now unfortunately. Calls and text still seem to go through however. Is it possible the wifi is drawing power designated for the radio?
Thanks again !
aimetti said:
thanks for all the help really appreciate it.
Anyways a few things have happened since I last posted.
I had an iphone for the last 3 years. I went into ATT last week and got a normal 4g sim card in advance. Today I called my buddy who is a manager at a corporate store and he checked my account. Found that the lady had the wrong data on it. He ended up setting the sim to the 4g plan etc (which is unlimited)
I was able to add the ATT HSDPA apn and successfully connected to it. Prior to this I actually installed modaco's rom and restored everything.
At this point I am getting consistently 3 bars in my house (which is more than my wifes iphone 4s) on 4g.
Seems to be working much better now. The only other issue that remains is when I turn on WIFI. If i turn it on the cell reception goes to 1 bar or sometimes 0. I dont have the exact dbm values right now unfortunately. Calls and text still seem to go through however. Is it possible the wifi is drawing power designated for the radio?
Thanks again !
Click to expand...
Click to collapse
Awesome, glad it worked out.
And possibly yes, depending on how the kernel relegates power wifi could "commandeer" a little from the cell radio, and reduce the dbm just enough to reflect in the "bars" algorithm.
perhaps a new radio will eventually come out that I can test.
either way seems to be at least in service now , signal definitely drops when i hold the phone but as long as I can make calls it should be fine.
aimetti said:
perhaps a new radio will eventually come out that I can test.
either way seems to be at least in service now , signal definitely drops when i hold the phone but as long as I can make calls it should be fine.
Click to expand...
Click to collapse
in the meantime i'll suggest using the open signal widget https://market.android.com/details?id=com.staircase3.opensignal&hl=en
which will tell you the real reception in the phone, and see what you are getting behind those bars
don't expect to make a good call when the signal drops to -90 dbm and above
and if you have multiple phones like i do, then you can compare if other phone in the same spot, connected to the same tower, is having higher or lower dbm than SGN
for example my Nexus S had worse reception than my Milestone XT720.... go figure
AllGamer said:
in the meantime i'll suggest using the open signal widget https://market.android.com/details?id=com.staircase3.opensignal&hl=en
which will tell you the real reception in the phone, and see what you are getting behind those bars
don't expect to make a good call when the signal drops to -90 dbm and above
and if you have multiple phones like i do, then you can compare if other phone in the same spot, connected to the same tower, is having higher or lower dbm than SGN
for example my Nexus S had worse reception than my Milestone XT720.... go figure
Click to expand...
Click to collapse
Thanks I will try it out,
Overall i dont think the issue is fixed at all now. Went to bad and signal dropped all the way again. Stuck at -111 dbm. I held the phone i saw it switch to edge 5 bars and then click over to H 4 bars.
I really believe its some kind of software thing. If I cycle airplane mode on / off I get 4 bars (unknown dbm but its working) of 4g service. I know the service is here and working as my wifes iphone is fine but something is causing it to not hold the signal and eventually drop and not recover.
Makes no sense
Downloaded the app ,
Was at 42% signal strengh, I noticed when I picked up phone and lightly held it , it dropped right on down to 5% and got stuck there. This wasnt death gripping it either , barely holding it. Does anyone else have this issue or is it just mine? I know all cell phones have this issue but this seems excessive , worse than my iphone 4 ever was. I then cycled airplane mode again and signal strength went right up to 65% again -89 dbm
in my room my signal is always gprs or edge, i rarely do get either 3g or hspa, outside of my house, i get 3g and sometimes hspa, but i get only 2 bar of signal, it's really annoying, i don't know is it my phone or my carrier, but i think its my phone
in addition, sometimes my phone can't get an internet connection for no reason, im have an internet data but my phone just won't connect, the signal bar color changes into white
Carrier?
Data plan?
The right apn settings?
Do you have another phone to test?
Can't just point fingers on the phone or your carrier without concrete evidence.
Check the signal using any other phone in the same places to confirm if it is only your GNex suffering this poor signal or every phone around. Maybe the coverage of the 3G Tower is already poor in your place.
If you really confirm that it is your phone after trying what I suggested above, then it worths to mention the radio baseband you are using. You may also like to check this thread for a list of radio basebands
Regarding the white (or is it "grey"?) internet signal, this is related to whether you are connected to Google servers or not as far as I know. If connected then it is blue, otherwise, it is the other color.
Update: Oh guys you were faster than me although I started replying while no one did already