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So I have been playing around with making custom images for our Defy's here at work. I have just run into a little problem though. When I do a system restore, the phone reboots and the log into MotoBlur comes up. Only problem is that when i try to log in it gives me an error and says that a user is already associated with the phone. I can't get past this. Any suggestions on where I screwed up would be appreciated.
Hmm...now it gets more fun. I went to do a system reset, and when it boot all I get is the Android with a caution sign. Thank god its a company phone....
runeblade said:
Hmm...now it gets more fun. I went to do a system reset, and when it boot all I get is the Android with a caution sign. Thank god its a company phone....
Click to expand...
Click to collapse
press the bottom right hand corner of the screen, not much of a development thread really
Already got it back up and running. The Dev question more applies to how do I do the system restores without the motorblur app locking the phone. I know most remove motoblur but we are leaving it in place to make it easier to manage contacts for the staff. Has anyone else experienced that on doing a restore because I haven't been able to find it through searching.
Basically what I'm trying to do is create a corporate rom for the phone. Building in the Cisco VPN support, adding touchdown and a few other apps, removing the junk ones. I assumed using the system backup was going to be the easiest way to do this, but if it's not I'm open to a better suggestion of how I should be doing this.
runeblade said:
Already got it back up and running. The Dev question more applies to how do I do the system restores without the motorblur app locking the phone. I know most remove motoblur but we are leaving it in place to make it easier to manage contacts for the staff. Has anyone else experienced that on doing a restore because I haven't been able to find it through searching.
Basically what I'm trying to do is create a corporate rom for the phone. Building in the Cisco VPN support, adding touchdown and a few other apps, removing the junk ones. I assumed using the system backup was going to be the easiest way to do this, but if it's not I'm open to a better suggestion of how I should be doing this.
Click to expand...
Click to collapse
what are you using to create a back up?
If you have a number of phones, I would probably say easiest way is to get root, get everything working on 1, and then use clockworkmod recovery to create a full image, then restore the image on the other phones using clockwork mod. You could then remove clockwork mod and even root if you wanted on the other phones once done.
I am using clockwork at this point. That was what I did the full backup with. However with the restore to the phone, the initial Motoblur app re initiated itself but then wouldn't allow you to login into the account. Everything was still on the phone, but you couldn't get past the MotoBlur login. I'm guessing it's one of the packages I can uninstall, but I'm not sure which package is just the motoblur setup. Hope that makes sense.
I tried to fix the google play store error by using the steps provided online (that seemed to work for most people) and now my phone will not boot past the initial galaxy screen. The screen goes blank and then I see a solid blue LED light at the top left of the phone.
I would like to know if backing up files at this point is possible, because I'm assuming the only true fix is a factory reset.
I was told that android has a built in fail-safe that would still allow me to access the files through a PC via USB. That has not worked for me. My computer shows nothing. I wonder if there is a way to reinstall just the android operating system (much like you would do with a windows pc) so that no files are erased and just the OS is reinstalled.
I've tried booting in safe mode, tapping the menu button doesn't do anything.
Any help/advice would be much appreciated. I'm ok with performing a factory reset, I'd just like to back up images and audio files before doing so.
Thanks
InsomniacoreDSPS said:
I tried to fix the google play store error by using the steps provided online (that seemed to work for most people) and now my phone will not boot past the initial galaxy screen. The screen goes blank and then I see a solid blue LED light at the top left of the phone.
I would like to know if backing up files at this point is possible, because I'm assuming the only true fix is a factory reset.
I was told that android has a built in fail-safe that would still allow me to access the files through a PC via USB. That has not worked for me. My computer shows nothing. I wonder if there is a way to reinstall just the android operating system (much like you would do with a windows pc) so that no files are erased and just the OS is reinstalled.
I've tried booting in safe mode, tapping the menu button doesn't do anything.
Any help/advice would be much appreciated. I'm ok with performing a factory reset, I'd just like to back up images and audio files before doing so.
Thanks
Click to expand...
Click to collapse
What play store error were you trying to fix and what exactly did you do to try and fix it?
It sure sounds like you've managed to wipe the internal memory clean. If so your only hope is to use Odin to restore it back to stock. If it works it'll work great but you will lose everything on the phone. Though again it really sounds like you have nothing on the phone.
The only other thing to try would be using Odin to flash a recovery. Then boot into recovery and see if you can back up the data partition. If that works you can use the recovery to reinstall a ROM.
Do people not do nandroid backup anymore?
☞ Sent from here☜???
The error I kept getting said "insufficient storage space available."
I had over 3 gigs of space left on my phone's internal memory.
I tried all of the obvious stuff before even seeking help online (clearing cache, making sure the system memory wasnt taken up).
Anytime my phone would attempt to update an app it would fail and remove the app entirely. Amazon Mobile was the first to go. It's only a 5Mb app and it said I didn't have enough storage space...yet I could download a 100Mb app I didn't already have and it would work fine.
I tried online suggestions like removing my google account from my phone, reverting the app store back to the stock version, re-adding the google account, then rebooting, and then my phone stopped working.
I'm pretty sure I know exactly what caused my phone not to be able to boot anymore though. Some people online had success using a google play store market fix app that is on the play store itself (not some sketchy site no one's ever heard of). I tried that, then when I rebooted it seems like my phone was bricked. A lot of people had said that app worked for their GS4's.
Any suggestions? I wish I could just reinstall android, get the files, then restore to factory conditions (if necessary).
I still have no idea what this problem is that you were trying to fix. I have never heard of this.
Still, using Odin to restore your phone to stock will work. Just flash the .tar file in Odin and it will be like you just took the phone out of the box.
Sent from your phone. You should be more careful where you leave that thing.
Skipjacks said:
I still have no idea what this problem is that you were trying to fix. I have never heard of this.
Still, using Odin to restore your phone to stock will work. Just flash the .tar file in Odin and it will be like you just took the phone out of the box.
Sent from your phone. You should be more careful where you leave that thing.
Click to expand...
Click to collapse
The number error that came up with apps failed to update was error 923, which is a pretty common one people had trouble with. I tried every solution I could find, and this is what happened
I wanna help you. I really do. But I can't do anything without knowing the step by step details of what you did to get to this point.
Without that info there is no way to help you back out of thsi without a full wipe. So you are stuck with using Odin to do a full restore.
Skipjacks said:
I wanna help you. I really do. But I can't do anything without knowing the step by step details of what you did to get to this point.
Without that info there is no way to help you back out of thsi without a full wipe. So you are stuck with using Odin to do a full restore.
Click to expand...
Click to collapse
The step by step details of what I did are a couple posts back (I tried online suggestions like removing my google account from my phone, reverting the app store back to the stock version, re-adding the google account, then rebooting, and then my phone stopped working).
After that I tried a couple of the apps on the google play store that are supposed to be 1 click fixes for the google play store update error. That was my mistake. A lot of people had success with those 1 click fixes, but thats what I believe bricked my phone. I would tell you which app specifically but I can't access my phone (obviously) and they won't come up on the PC version of Google Play search.
Thank you for your desire to help. Is there any other method of communication we could use that might be more efficient for me to be able to answer your questions? IM or fbook chat or something?
InsomniacoreDSPS said:
The step by step details of what I did are a couple posts back (I tried online suggestions like removing my google account from my phone, reverting the app store back to the stock version, re-adding the google account, then rebooting, and then my phone stopped working).
After that I tried a couple of the apps on the google play store that are supposed to be 1 click fixes for the google play store update error. That was my mistake. A lot of people had success with those 1 click fixes, but thats what I believe bricked my phone. I would tell you which app specifically but I can't access my phone (obviously) and they won't come up on the PC version of Google Play search.
Thank you for your desire to help. Is there any other method of communication we could use that might be more efficient for me to be able to answer your questions? IM or fbook chat or something?
Click to expand...
Click to collapse
I just gave up and wiped all data. I gotta have a working phone for work tomorrow. Trying to download the stock firmware for a full restore. It's taking FOREVER.
Revert to stock : Complete
Hate that I lost everything, but I shoulda been more responsible with backup in the first place. I am with my computers, typically am with my phone, but I was foolish enough to wait until I could get a great deal on a high capacity micro SD card...silly silly me.
Hi,
have a question and hope you can help me.
Became my M9 today from o2 Germany, unlock bootloader over HTC, install TWRP for M9 and root with SuperSU.zip ... Device is root, Titanium Backup work, key is installed, but when I start the batch to restore all user apps with data, it hangs at 0% :crying:
What?! How do you unlock your Hboot via HTCDev? M9 still isnt supportet to unlock by HTC..
k1moe said:
What?! How do you unlock your Hboot via HTCDev? M9 still isnt supportet to unlock by HTC..
Click to expand...
Click to collapse
With "All other supported models"
Does it hang on the same app every time?
Rydah805 said:
Does it hang on the same app every time?
Click to expand...
Click to collapse
No on every app
something like this I knew from my good old I9300. Might be a supersu thing. Although I read somewhere, twrp for the M9 seems not to write to system partition.
As I got my M9 yesterday, I'm still staying away from debranding and unlocking stuff atm.
//EDIT:
hgoldner said:
Got 2.8.5.0 running on my test device...... :good:
Rooted. There are limitations. \system is not writeable, as was initially on the M8 until insecure kernels were released here. Titanium Backup can't write to removable sdcard yet. I still have a hornet's nest of diagnostic software running and I have to give it a wide berth because logging is required on test devices.
Wonder if anyone there will notice what I've done after the overnight logs......
Click to expand...
Click to collapse
DroidShift79 said:
something like this I knew from my good old I9300. Might be a supersu thing. Although I read somewhere, twrp for the M9 seems not to write to system partition.
As I got my M9 yesterday, I'm still staying away from debranding and unlocking stuff atm.
//EDIT:
Click to expand...
Click to collapse
TWRP can mount the system partition; I got myself into plenty of trouble yesterday as a result and had to do a factory reset. The good news, however, was that doing so wiped internal memory and its infernal encryption. (I had encrypted the internal sdcard at the request of HTC during the testing process). Apparently, you can encrypt and unencrypt the removable media willy nilly (although you'll get a layered effect where files stored during encryption can't be read unless the card is encrypted or re-encrypted), but you cannot unencrypt the internal sdcard without a factory reset. I have politely suggested that they make that fact abundantly clear in the user i/o for encryption, 'cause it isn't now.
I'm on stock recovery for now, but I'll probably return to TWRP shortly so I can do nandroids.
The \system partition, however is still unwriteable from within the ROM. I few folks I know are working on a workaround, but I haven't seen anything definitive yet.
Keep in mind, also, that this is a test device and there are certain "gotcha's" such as another copy of supersu somewhere in the system to run all the diagnostic software --- the result is that a \data only nandroid would require 23gigs at this point. Not gonna do it, wouldn't be prudent.
Hanging here too and also won't freeze apps.
I know SuperSU is there and working correctly because I have successfully modified files on the system partition
- permissions\platform.xml
- that damn boot up sound
Stay gone after reboot too, stock boot.img as well.
Same issue here ... Unlocked Bootloader, root access and TTB hangs at 0% no matter how long you wait.
But I helped myself with a little work around:
Go to TTB Settings; on the very bottom theres a setting if problems during restore occure. Change it to the classic install method. You have to validate every single app install, but hey ... As long there's no other way, fine with me
webdepp said:
Same issue here ... Unlocked Bootloader, root access and TTB hangs at 0% no matter how long you wait.
But I helped myself with a little work around:
Go to TTB Settings; on the very bottom theres a setting if problems during restore occure. Change it to the classic install method. You have to validate every single app install, but hey ... As long there's no other way, fine with me
Click to expand...
Click to collapse
Does it do data tho?
Yeah, does data as well
Sent from my HTC One M9 using XDA Free mobile app
Still digging here, but I feel it is related to ro.secure=1
With this set it says its done but its not.
with ro.secure=0 adb doesn't work for me and titanium backup hangs
Electronic Punk said:
Does it do data tho?
Click to expand...
Click to collapse
Yep, data restoring is working too
SoLdieR9312 said:
Yep, data restoring is working too
Click to expand...
Click to collapse
Yeah but still can't freeze apps and uninstalling system apps tidily.
Same problem. Just got my HTC One, unlocked bootloader, flashed TWRP and SuperSu. TB hangs...
Will try the manual mode...
Hello,
I am wondering if anyone is able to restore Viber properly. I am having some strange results when I restore it. I am able to restore it using the old method mentioned here, and the app is restored with data. The problem comes when I open the app once. As soon as I open it it shows all my messages for a second then kind of resets itself, and asks for a verification code again. I have no other option then entering the code (the program acts like a fresh install). After that all my messages are gone (though the call log and contacts are still there). Feel like I have to relearn all over again. Any help is appreciated.
I have tried multiple things:
1. Restore using old method mentioned here
2. Installed from Play store, then restored only data
3. Tried making a update.zip and restoring from recovery
4. Tried to just restore about 5 times in a row ( don't think this really didn't anything, once should be enough to put the data there)
Thanks,
Rsotbiemrptson
Chiming in. Same issue. Unlocked, rooted, TiBu & key installed, hangs on any restore. I tried auto/indirect and that didn't help. "classic mode" worked, although in some cases I still had to do a data restore after doing an app+data restore for some apps.
same thing. unlocked, rooted ti pro installed hangs on any restore. will restore data if i install the app then restore data (some apps I have older apps + data & cant do this tho).
auto / indirect but no dice.
I can't get TB to backup to my SD card. It keeps saying it can't write to it. Anyone know what the issue is?
I believe I fixed the hang issue and will contact the Dev to build it in. I'll provide a zip soon and instructions.
Sent From My HTC One (M8)
Regardless of device encryption and fingerprint scanners and the like, couldn't someone just get your phone, boot into recovery, and factory reset it? Wouldn't that undo any security you had on device?
Yes but the actual files have been encrypted. So while they can start the device fresh and use file recovery tools to "get" the old files, they are useless.
And they would be useless to everyone after that, even you? I guess that would be pretty good. So you encrypt to protect your user data, and you fingerprint lock to make sure nobody can ever decrypt, even if they factory reset thru recovery, which will get past your fingerprint scanner but not previous encryption. That right?
Actually since lollipop you must log out of your Google account before a reset. If you just factory reset you well still have access to the device to track it out wipe your account from it.
I could be wrong here, but if you have stock recovery, a factory wipe can only be started in the phone's settings menu. If you have twrp installed, a wipe can be started with out being in the phone, but you need a password to start it.
If you do wipe the phone, it is still useless as you need the persons gmail username and password to complete the setup, so the phone is useless to all other users bar the user of the phone.
I think you can factory reset from stock recovery.
So I don't get it. I thought user data was encrypted from phone, i.e., the internal storage. If I factory reset, I don't need a Google account to start the phone up. So then couldn't I access the internal storage data with a file explorer?
You have to authorize the phone to sync with your computer so you can not get on that way either. If you do not authorize you can not push adb or anything else.
As km8j said, yes, you can factory reset the phone, but you won't be able to recover any of the encrypted data. That's why before you get rid of an old phone you should encrypt (if it wasn't) and wipe it.
jackdubl said:
I think you can factory reset from stock recovery.
So I don't get it. I thought user data was encrypted from phone, i.e., the internal storage. If I factory reset, I don't need a Google account to start the phone up. So then couldn't I access the internal storage data with a file explorer?
Click to expand...
Click to collapse
Thats not quite right. If you factory reset your phone, you do need a google account to complete the initial setup wizard. The only exception is if the user releases it from his or her's google account so it can be sold on.
But yes to complete the instillation it will ask for a google account that has been authorised and wont continue until it gets it. This happens automaticly the first time you sign in to play store.
Also factory reset will fully wipe the phone, brand new out of the box. It also wipes the users data, so if you were able to get on the phone, there would be no data to access. I really do like the way google have thought about it. Also I never keep anything on the phone that I would consider critical.
A lot of inaccurate information here. You have been able to skip that Google account setup on all android phones for the past few years. Also in basically any file system, when joy delete a file, even formatting, the content is not deleted. So while the information is not there at face value when you wipe the phone it can easily be recovered without encryption.
Sent from my Nexus 5X using Tapatalk
Yeah, that keeps confusing me. I have activated so many phones without inputting a Google account. It says "skip" right there on the screen!
Didn't Google introduce the security features with the Nexus 6 and 5.0? It locks the phone to your google account even after a factory reset but requires compatible hardware.
I haven't seen it mentioned with this year's devices but when setting up a pin on the 5x I believe it asked if I wanted to enable that feature.
Sent from my Nexus 5X using Tapatalk
jackdubl said:
Regardless of device encryption and fingerprint scanners and the like, couldn't someone just get your phone, boot into recovery, and factory reset it? Wouldn't that undo any security you had on device?
Click to expand...
Click to collapse
No. If your data is encrypted, no one can access it without your decryption key. As for access to the device, if you had set up a Google account on the device, and had a lockscreen password/pin/pattern/etc., then no one else can use the device other than you unless you remove your Google account and lockscreen password before you factory reset. This was a new feature introduced with devices that sold with 5.0+
Panzerapple said:
Actually since lollipop you must log out of your Google account before a reset. If you just factory reset you well still have access to the device to track it out wipe your account from it.
Click to expand...
Click to collapse
Yes!
Stephen said:
I could be wrong here, but if you have stock recovery, a factory wipe can only be started in the phone's settings menu.
Click to expand...
Click to collapse
With the stock recovery, you can reset either from within Android or from within the stock recovery.
jackdubl said:
So I don't get it. I thought user data was encrypted from phone, i.e., the internal storage. If I factory reset, I don't need a Google account to start the phone up. So then couldn't I access the internal storage data with a file explorer?
Click to expand...
Click to collapse
Prior to devices shipped with 5.0+, this was true. No longer.
km8j said:
A lot of inaccurate information here. You have been able to skip that Google account setup on all android phones for the past few years. Also in basically any file system, when joy delete a file, even formatting, the content is not deleted. So while the information is not there at face value when you wipe the phone it can easily be recovered without encryption
Click to expand...
Click to collapse
Yes, you can skip Google account setup. However, IF you do set up a Google account and a lockscreen password, THEN you cannot skip the Google account setup on that device after a factory reset (if you hadn't already removed the account prior to the reset).
bblzd said:
Didn't Google introduce the security features with the Nexus 6 and 5.0? It locks the phone to your google account even after a factory reset but requires compatible hardware.
I haven't seen it mentioned with this year's devices but when setting up a pin on the 5x I believe it asked if I wanted to enable that feature.
Click to expand...
Click to collapse
+1.
So this morning when I woke up, and checked my email, I got a notification for "google services framework not working" however the phone seemed to be normal. I rebooted it, unlocked it, and pretty much the phone is nonoperational. I keep getting notifications, that can not be cleared for " framework failing", "launcher failing", etc. Which makes it nearly impossible to navigate anywhere because they are in rapid succession.
Phone is a Pixel 2xl on the stock rom, never been rooted, etc. I am not sure what to even do at this point.
Any help would be much appreciated as this is my only device.
Useraccount99 said:
So this morning when I woke up, and checked my email, I got a notification for "google services framework not working" however the phone seemed to be normal. I rebooted it, unlocked it, and pretty much the phone is nonoperational. I keep getting notifications, that can not be cleared for " framework failing", "launcher failing", etc. Which makes it nearly impossible to navigate anywhere because they are in rapid succession.
Phone is a Pixel 2xl on the stock rom, never been rooted, etc. I am not sure what to even do at this point.
Any help would be much appreciated as this is my only device.
Click to expand...
Click to collapse
About the only thing you can do is a factory reset to see if it remedies the situation. Or, side load the OTA through stock recovery. The first will wipe your data, the 2nd won't. So backup what you can in either case before you start.
Badger50 said:
About the only thing you can do is a factory reset to see if it remedies the situation. Or, side load the OTA through stock recovery. The first will wipe your data, the 2nd won't. So backup what you can in either case before you start.
Click to expand...
Click to collapse
Thanks. What is the best means of backing it up at this point? How do I side load the OTA? I have not really messed with this phone at all so I am pretty ignorant when it comes to these things
Useraccount99 said:
Thanks. What is the best means of backing it up at this point? How do I side load the OTA? I have not really messed with this phone at all so I am pretty ignorant when it comes to these things
Click to expand...
Click to collapse
You can find how to side load OTA's here....https://developers.google.com/android/ota
Google backup/restore will get you close to being back to normal. However, you will lose some app data. So whatever personal data you have, it's best to back it up on your pc.
Badger50 said:
You can find how to side load OTA's here....
Google backup/restore will get you close to being back to normal. However, you will lose some app data. So whatever personal data you have, it's best to back it up on your pc.
Click to expand...
Click to collapse
Thanks! I will have to figure out how to back up to PC as I can't navigate to the back up screen on the phone.
Badger50 said:
You can find how to side load OTA's here....https://developers.google.com/android/ota
Google backup/restore will get you close to being back to normal. However, you will lose some app data. So whatever personal data you have, it's best to back it up on your pc.
Click to expand...
Click to collapse
What would be the most efficient way to back up photos? Really that is the only thing I would like to backup.
Google Photos. It automatically backs up images found in the Camera or DCIM folder on your internal storage space.
Badger50 said:
You can find how to side load OTA's here....https://developers.google.com/android/ota
Google backup/restore will get you close to being back to normal. However, you will lose some app data. So whatever personal data you have, it's best to back it up on your pc.
Click to expand...
Click to collapse
Strephon Alkhalikoi said:
Google Photos. It automatically backs up images found in the Camera or DCIM folder on your internal storage space.
Click to expand...
Click to collapse
I can't use the phone though. I need to be able to do it from a PC or elswhere.
I got abd connected but I can't authorize the phone because the authorization pop up is behind the notification for failed google services. is there anyway around this?
Useraccount99 said:
I can't use the phone though. I need to be able to do it from a PC or elswhere.
I got abd connected but I can't authorize the phone because the authorization pop up is behind the notification for failed google services. is there anyway around this?
Click to expand...
Click to collapse
Can you even get to your phone settings? If so, you may trying clearing app cache and data for Google play service and Google services framework like you see in the pic. Then if successful, reboot your device and see what happens.
I finally got the sideload to work, and it is still doing the same thing Only factory reset is left.
Badger50 said:
Can you even get to your phone settings? If so, you may trying clearing app cache and data for Google play service and Google services framework like you see in the pic. Then if successful, reboot your device and see what happens.
Click to expand...
Click to collapse
Yea, I can finagle my way there, but it doesn't do anything when I clear it.
I think my only hope at this point is to try and get my pics off it and factory reset.
How do I factory reset through adb? I navigated to the factory reset menu on the phone but the reset button is greyed out. I tried to do adb shell recovery --wipe_data and that didn't work.
Any advice how to reset through adb?
Useraccount99 said:
How do I factory reset through adb? I navigated to the factory reset menu on the phone but the reset button is greyed out. I tried to do adb shell recovery --wipe_data and that didn't work.
Any advice how to reset through adb?
Click to expand...
Click to collapse
Either do it through the settings menu on your phone, or go into stock recovery using the power and volume buttons. Hold power + volume down for about 10 seconds, then when the bootloader screen comes up, use the volume down button to get to recovery, then press power to enter recovery. Once you see the android lying on his back, hold power + volume up simultaneously, then release volume. This part can get a little tricky, so be patient :good:
One additional piece of advice is to attempt to load the OS in "safe mode". You can find the method and more information HERE. As you can enter/load the OS (albeit the error messages get in the way), you should be able to get to the power-off/shutdown settings and might be able to load up the system in "safe mode"... I think it's worth a try...
good luck and hope this helped some....