Hi Fairphoners,
I have my FP1 device from the first badge, and everything was fine until today. My phone started to shift upwards the screen at every refesh. It does not change if I do not tap the screen, but every time the screen is refreshed, it goes upwards with a few line. This behavior does not effect the touchsceern, I have to tap it on the "original place" if I want e.g to start an app.
Itis like the FP would have an offset on the display which is increased by every refresh, I can see everything, but not at a constant place (e.g the top of the screen is somewhere ind the middle).
I did several re-boot, and I have this behavior during the start-up screen (blue fairphone screen) as well.
Does anyone knows what the problem might be? How can I fix it?
If my description is not enough, please let me know.
Thank you in advance for all the help.
Cheers,
Pipacsba
Related
I recently rooted my phone and removed some bloatware (all backed up btw) mainly the ones on the safe list in the thread posted about it here. I don't know if that is what is causing the following problem, but just to preface that if so.
I noticed it yesterday when I was trying to type something using swype, when I finished letting go the screen started to randomly tap and drag letters without me even touching it. I stopped had to turn the screen off/on to get it to stop. I also notice that if I hold the phone vertically and move it around a bit it starts to drag the home screens back and forth. Also when I am at the phone menu it's hard to tap the exact number I want. If I tap 5 say, it will randomly either tap 5 or 8. It's liek it's not calibrated.
So I go to the display to calibrate it and it kind of sort of alleviates some of the other issues, but I still have inaccurate touces. Is it a program I removed perhaps from htc that is necessary for the screen. Do I need to update the firmware on the rooted one?
Hi,
at times, to start "app" in the lower right I have to touch icon (with your finger) with greater intensity (or repeatedly) while for the other icons (for example, "post") I have to touch with a very slight touch.
Also happens, and that is more annoying, is that the icon "app" sometimes is locked: you can press as you want but nothing happens. In these cases, however, if you touch something else (for example another icon) and then immediately press again app, or wait a bit of time without doing anything, everything goes back to work ... it's like as if something blocks the icon "app ".
The touch test (*#0*#) and everything seems to work correctly (the dots blacken without problems and even lines are drawn well in the zone of the icon “app”).
I am beginning to think it is a sw problem and not an hw problem. I do not know what to do. What do you thing about? Can you help me?
Anyway ... thank you very much!
Greetings
First things first: This is a crosspost from https://forums.lenovo.com/t5/Moto-Z-Play/Bottom-part-of-screen-non-responsive/td-p/3630276. Hope this is ok.
Hello,
I have a problem with the touch screen. I noticed that pressing the home button isn't recognized every time. Sometimes nothing happens (no vibration, nothing).
So I investigated a little: I turned on the developer settings, enabled the "Pointer location" option so that the OS shows the path where I drag my finger.
I then dragged my finger from the bottom left/right of the screen into the bottom center in different arches. You can see the result in the attached file on the left side. (I combined all screenshots into one image)
What I came to find is that apparently there's a dead zone in the middle of the bottom of the screen!!! I have marked this area approximately with a red ellipse on the right side of the attached screenshot.
What can I do to remedy this issue? Do I have to RMA my phone? Can I solve this with a screen recalibration myself?
Please advise,
Best regards,
Chris
Attachment: http://i.imgur.com/v4QfDyB.png
EDIT:
Found the culprit! "Fingerprint Quick Action" (com.ztc1997.fingerprint2sleep) was responsible for this behaviour! That's sad, because I liked the additional home button via fingerprint reader...
I also use the app and experience the symptom. Thanks for the info, good to know at least what is causing the problem...
Hi there,
This weird thing started a few months ago, and I can't get rid of it.
Long story short, my hands are always sweaty, and I thought that is the main reason of the problem, however, this can happen randomly even if I don't even touch my phone.
First I saw the fingerprint scanner flashing while the phone was locked and sitting on my table, that's when I first saw this problem.
Nowadays, it happens randomly. When I type, when the phone sits on my table, when I try to type messages or when I try to make a phone call. Usually if I rub the spot with some cloth, my pants, t-shirt it goes away for a few minutes.
First, it appeared on the bottom of the screen, when the virtual keyboard is open the "space" button, "n" letter and "k" buttons were acting weird. It's like, when you touch the N letter it jumps up to the K.. when you touch the "space" it jumps up to the N or the K.
Nowadays, it goes all hardcore sometimes.
I have turned on all kinds of stuff in the developer options to see the exact same spot where the error is, as i thought the bottom of the touchscreen is damanged. However, it sometimes does the same thing on the top, on the bottom, center etc.
edit: the two options turned on in the developer settings are: show taps and pointer location.
Here are two youtube videos I was able to record with another phone when my A50 went nuts.
As you can see, the phone is locked, it was sitting on the table and all of a sudden it started doing these crazy stunts..
I hope you guys have a solution for this.
Thanks in advance and have a wonderful day / night!
Best Regards,
Tamas,
Zerovic.
So here is an annoying situation.. Working on the external screen, if I keep it on, and I open (unfold) the screen, I get the home screen of the UI5.0 with a display on the left side, and a blank on the right half. If I turn the screen 90 degress (unfolded) the full screen is then turned. Turning it back will give a full screen in the orientation that gave me half screen only. it does not happen if unfolding the screen is done when the outside screen is in landscape mode.
I tried changing setup, not have apps keep open, and other screen setups. Nothing. I have to turn the screen 90 degrees and back to fix this stupidity?
Anyone else experienced it? Anyone has a fix or knows what cretaes it?
Many thanks in advance and Happy New Year
What app are you using?
I use SCRPY on my Windows PC and got the same "problem".
I just reconnect my phone when i fold/unfold.
GitHub - Genymobile/scrcpy: Display and control your Android device
Display and control your Android device. Contribute to Genymobile/scrcpy development by creating an account on GitHub.
github.com
bigchrizzieboy said:
What app are you using?
I use SCRPY on my Windows PC and got the same "problem".
I just reconnect my phone when i fold/unfold.
GitHub - Genymobile/scrcpy: Display and control your Android device
Display and control your Android device. Contribute to Genymobile/scrcpy development by creating an account on GitHub.
github.com
Click to expand...
Click to collapse
I actually do not connect my phone to any device. It happens when I have the outside screen on, and I unfold the phone. It does not ask for any PIN or Finger print, and it opens with half left on and black on the right side as shown on the attached pics. If I now tilt the phone 90 degrees it turns 90, and turn the black side on, then I rotate it back, and all the screen is on. Now if I unfold the phone when the outer screen is off, it wakes up asking for PIN, and touching the fingerprint, will turn the full screen correctly. That rules out a screen problem, butthere is a definition somewhere I may want to change. Can't seem to know how. It is just annoying.. not an epic failure of the phone..
Let's add more info ... I turned the phone into safe mode, and the problem can not be reproduced, so my guess there is an app that cause it. Anyone willing to attempt an guess what app can cause it? Besides regular, reputible apps like Email, Google messeges, Skype, Whatsapp, I use 'led me know' , 'Galaxy MaxHz' , 'Kaspersky'. I checked my running services and nothing in that list makes me think it causes it. Any ideas are welcomed..
Only thing i can think off look under permissions - draw over other apps.
Disable them one by one and check if the problem exists.
bigchrizzieboy said:
Only thing i can think off look under permissions - draw over other apps.
Disable them one by one and check if the problem exists.
Click to expand...
Click to collapse
Removed 'Led me know' and the problem can not be reproduced. Shame, I like the app.. . Looks like the recent update has some 'fix' to enable the location on the status bar area, and at the same time it broke something for the 'FOLD' 4 folks. I found someone else leave a 5 star review (which if did not brek the fold move from screen the screen, is the right rank) and state just the same observation.. Oh well.