HTC Desire 816 without Update Option (SOLVED) - Desire 816 Q&A, Help & Troubleshooting

Ok guys i roamed a lot on the internet trying to get a way to fix a not so common problem(but yes a major problem) on the htc desire 816. Finally resolved mine and hope that it will solve yours too (note that having a super CID phone is a plus point, i have that, proceed at your own risk) which means my phone is not region locked
Please note this may lead you to bricking your phone if not done properly.
UPDATEDFollow the steps below:-
Download your version of stock ROM.zip or RUU.exe From HERE
If your one is in .exe format then simply connect your phone and run RUU.exe and don't follow the steps given below
Rename the file to 0P9CIMG only(dont change extension .zip)
Place the file in your Ext. SD Card
Turn off your phone
Enter into bootloader by pressing VOLUME DOWN + POWER
Your phone will automatically recognize the zip file and start flashing it
Be Patient
Delete the zip after your phone has succesfully returned to stock.
HIT THANKS IF I HELPED :good::fingers-crossed::good:

First off, thanks for the post I've been searching this everywhere. Unfortunately though while updating, I got this error message in recovery: "Package expects build fingerprint of htc/htc_asia_wwe/htc_a5dwg:4.4.2/KOT49H/37"a number"983.1:user/release-keys or htc/htc_asia/wwe/htc_a5dwg:5.0.2/LRX22G/510432.1:user/release-keys; this device has htc/htc_europe/htc_a5dug:5.0.2?LRX22G/510432.1:user/release-keys". I'm assuming 'a5dwg' means my phone is a asia wwe model and thus not compatible with the european recovery.img I downloaded from your given link? If so, where can I find a stock recovery.img for asia wwe model? (My phone is a Desire 816 dual sim with 4.4.2 kitkat, sense 6, software number 1.58.707.1, kernel 3.4.0-g4ff7e8c and baseband version 1.31.50.0624_2) Does anybody else know?

I'll post that soon if I find it
Sent from my HTC Desire 816 dual sim using XDA Free mobile app

First Thank you for your effort.i did what you said BUT
1. When i connect my phone in fast boot and type command adb devices it does not show my Device ID . However it flashed the CWM recovery in phone.
2. i backed up my ROM and then restore your Provided ROM it did not ask me to fix root.
3. Everything works great Wi-Fi vibration etc. No Problem at all.Phone was rooted.i tried to unroot but after reboot it reroot device again.
4. Then again i connect my phone in fast boot and type "adb devices" again it doest not show my ID.Again i flashed stock recovery by ignoring this.
5. i reboot my phone and downloaded the SW update which was 151 MB. When download was finished it checked my phone for Verify.
6. i got error there that "your are using modifying system please revert back to your stock ROM" so it did not update.
7. Please give me solution for this Problem.i did everything you said.Now tell me what should i do to overcome this Problem?
8. My device HTC Desire 816w [Unicom] S-ON.

replacing cwm with twrp
Dear
is it ok to replace the cwm with twrp to do the steps?

ade.l said:
Dear
is it ok to replace the cwm with twrp to do the steps?
Click to expand...
Click to collapse
NO dont do this as twrp doesnt work with cwm backups
you might end up failing in restoring the backup

After flashing CM-12, Both SIM are not working. Flashed stock L firmware but still problem is there... any solution?

mr.jxtian
pls help me out,
i did this cwm backup for my htc a5_dug..j_15 with baseband 1.13.3230.27.0303_13.19.3230.00D_F
build number 1.29.708.1 CL342310 release key...kernel version [email protected]#. htc sense6.0, software number 1.29.708.1
when i restore this backup my sims are not working...pls help

HTC Desire 816 dula Sim
Dear, I have HTC desire 816 Dual Sim
Software Information
Android Version 4.4.2
HTC Sense
6.0
Software number
1.56.401.1
HTC SDK API level
6.20
Baseband 1.13.3230.16.05.13.17.3230.00D_F
Build number
1.56.401.1 CL372006 RELEASE-KEYS
I am not able to update to lollipop. Should possible to officially update by this method ...plz reply
---------- Post added at 09:37 AM ---------- Previous post was at 08:50 AM ----------
jxtian said:
pls help me out,
i did this cwm backup for my htc a5_dug..j_15 with baseband 1.13.3230.27.0303_13.19.3230.00D_F
build number 1.29.708.1 CL342310 release key...kernel version [email protected]#. htc sense6.0, software number 1.29.708.1
when i restore this backup my sims are not working...pls help
Click to expand...
Click to collapse
DO hard Reset
I have same problem with Lenovo A6000 solved after reinstall customer recovery and hard reset after that.

Harris777 said:
First Thank you for your effort.i did what you said BUT
1. When i connect my phone in fast boot and type command adb devices it does not show my Device ID . However it flashed the CWM recovery in phone.
2. i backed up my ROM and then restore your Provided ROM it did not ask me to fix root.
3. Everything works great Wi-Fi vibration etc. No Problem at all.Phone was rooted.i tried to unroot but after reboot it reroot device again.
4. Then again i connect my phone in fast boot and type "adb devices" again it doest not show my ID.Again i flashed stock recovery by ignoring this.
5. i reboot my phone and downloaded the SW update which was 151 MB. When download was finished it checked my phone for Verify.
6. i got error there that "your are using modifying system please revert back to your stock ROM" so it did not update.
7. Please give me solution for this Problem.i did everything you said.Now tell me what should i do to overcome this Problem?
8. My device HTC Desire 816w [Unicom] S-ON.
Click to expand...
Click to collapse
IF your phone is not region locked and second that it is s-off then that's what will give you best results in these kind of things.

azhargalaxy said:
Dear, I have HTC desire 816 Dual Sim
Software Information
Android Version 4.4.2
HTC Sense
6.0
Software number
1.56.401.1
HTC SDK API level
6.20
Baseband 1.13.3230.16.05.13.17.3230.00D_F
Build number
1.56.401.1 CL372006 RELEASE-KEYS
I am not able to update to lollipop. Should possible to officially update by this method ...plz reply
---------- Post added at 09:37 AM ---------- Previous post was at 08:50 AM ----------
DO hard Reset
I have same problem with Lenovo A6000 solved after reinstall customer recovery and hard reset after that.
Click to expand...
Click to collapse
what are the problems you are facing?? please state them.
You'll be able to get OTA updates after this method and upgrade to lollipop ver 5.0.2

jakhar13 said:
You'll have to make sure your phone is not region locked and second that it is s-off. That's what will give you best results in these kind of things.
Click to expand...
Click to collapse
To tell someone, that doesn't even know the correct way to flash a device, to get S-OFF (which completely removes ALL security, so the flashing won't stop, even if it is a bad flash) is the most ridiculous thing I've ever heard! I know experienced users that bricked their phone gaining S-OFF and attempting to flash a file, they THOUGHT were for their device. So imagine an unexperienced user trying the same.
Also, maybe you should tell the user that S-OFF costs real money. You need to buy the sunshine app or for MTK variants a dongle to make it work.
It's really nice of you posting this tutorial, but please consider that most of the users in this section of the forums are inexperienced and seek help.

nukaru said:
To tell someone, that doesn't even know the correct way to flash a device, to get S-OFF (which completely removes ALL security, so the flashing won't stop, even if it is a bad flash) is the most ridiculous thing I've ever heard! I know experienced users that bricked their phone gaining S-OFF and attempting to flash a file, they THOUGHT were for their device. So imagine an unexperienced user trying the same.
Also, maybe you should tell the user that S-OFF costs real money. You need to buy the sunshine app or for MTK variants a dongle to make it work.
It's really nice of you posting this tutorial, but please consider that most of the users in this section of the forums are inexperienced and seek help.
Click to expand...
Click to collapse
Yes I do know that but you must also know that there is no other simple method right now to gain S-OFF without the sunshine app which costs 25$ at the time.
I know that they can end up doing it wrong, but the files that i've stated are stock roms or ruu files and are not that much of a problem if they know which one to look out for.
I should have told them that. Sorry my bad.
BUT THANKS TO YOU FOR STATING IT :good:

jakhar13 said:
what are the problems you are facing?? please state them.
You'll be able to get OTA updates after this method and upgrade to lollipop ver 5.0.2
Click to expand...
Click to collapse
Dear My phone is showing
*****Locked ******
A5_Dug PVT SHIP S-Off
CID-1111111
and also it is unrooted phone . Can you plz Pm me Step by step for updating to lollipop and Actually I am new here.

Thanks a lot bro... I done it .. thanks for your kind support.

azhargalaxy said:
Thanks a lot bro... I done it .. thanks for your kind support.
Click to expand...
Click to collapse
On December 27th you posted here that your phone was pure stock and you couldn't update. Now a few months later your phone is now set to S off which by the way requires you to preroot your phone first and now your set to SuperCID which takes even more knowledge to do through ADB/fastboot properly but your still "new" here? Now your saying your phone isn't even rooted and after asking the OP for his "supposed" help(which none of which is documented anywhere here with interactions back and forth between the two of you) your thanking him for what exactly? Coming across the one other "new" guy with an S off and SuperCID set device? This is all sounding very fishy and "real" people are being hurt here who don't have S off and SuperCID and are soft bricking their phones left and right from what I'm reading here. Shame on both of you (OP) for giving such incomplete advice and having more unlocked phone's then the rest and not even sharing your back and forth discussions here in XDA to inform the rest. This forum is one big joke but the people being hurt by it aren't laughing so neither will I !

thoctor said:
On December 27th you posted here that your phone was pure stock and you couldn't update. Now a few months later your phone is now set to S off which by the way requires you to preroot your phone first and now your set to SuperCID which takes even more knowledge to do through ADB/fastboot properly but your still "new" here? Now your saying your phone isn't even rooted and after asking the OP for his "supposed" help(which none of which is documented anywhere here with interactions back and forth between the two of you) your thanking him for what exactly? Coming across the one other "new" guy with an S off and SuperCID set device? This is all sounding very fishy and "real" people are being hurt here who don't have S off and SuperCID and are soft bricking their phones left and right from what I'm reading here. Shame on both of you (OP) for giving such incomplete advice and having more unlocked phone's then the rest and not even sharing your back and forth discussions here in XDA to inform the rest. This forum is one big joke but the people being hurt by it aren't laughing so neither will I !
Click to expand...
Click to collapse
I think you should consider reading my post where I've clearly mentioned "this may lead you to bricking your phone if not done properly & proceed at your own risk"
Nukaru has also already stated in a post above what i should have told regarding s-off and the info i provided.
If you notice i have asked people to post their specific problem in detail and also i had sent them PM's asking them the details of the problem. I've helped them as far as i could. I'm not a developer or someone with great knowledge in these things but what i've written is from my experience of the problems that i faced and how to resolve them.
The original post was completely different from what it is now which is much easier to do. People who were following the steps in the earlier version of my original post faced those problems that you are talking about.
I appreciate your criticism for this post and i also say that what you are saying is not completely incorrect.I'll soon edit this thread to give proper info to people in need.
:good:

http://forum.xda-developers.com/desire-816/help/stuck-htc-logo-screen-t3339751
Can you check this topic and help me? I see you are experienced.. I don't care what Android version I get, I just need my phone working again..
Would flashing Stock ROM help with my situation or not? and what kind of recovery do I need to flash this ROM? I have stock recovery right now..

jakhar13 said:
I think you should consider reading my post where I've clearly mentioned "this may lead you to bricking your phone if not done properly & proceed at your own risk"
Nukaru has also already stated in a post above what i should have told regarding s-off and the info i provided.
If you notice i have asked people to post their specific problem in detail and also i had sent them PM's asking them the details of the problem. I've helped them as far as i could. I'm not a developer or someone with great knowledge in these things but what i've written is from my experience of the problems that i faced and how to resolve them.
The original post was completely different from what it is now which is much easier to do. People who were following the steps in the earlier version of my original post faced those problems that you are talking about.
I appreciate your criticism for this post and i also say that what you are saying is not completely incorrect.I'll soon edit this thread to give proper info to people in need.
:good:
Click to expand...
Click to collapse
I genuinely appreciate your response and your desire to help people I'm sure is genuine but I did read your whole post and every single persons response one after the other. I learned that from my first days here at XDA that sometimes the responses gave me more info than the original post. Plus I'm OCD when it comes to reading. I also am not an expert/dev and have just learned by reading obsessively and dealing with my own device's issues over the years so I'm not saying you don't have the right to help here( we need more people to help.)
What I am saying is maybe you should be "reading" more tutorials from more experienced people and devs to get your information gaps fixed better before "writing" more tutorials that are (and I've read all of them to be fair) incomplete with dead links and more emoji filled than correctly filled. PMing is great and it's commendable that you are taking that much effort into helping people but that doesn't help the next guy that comes across this forum after you've gone to sleep and wants to get the information you and the other person communicated. I guess if the mods are fine with it I have to be but my advice is to read some of the better written tutorials and support forums then compare them to yours and you'll pretty much see what I'm talking about and if you don't then none of what I'm saying matters anyway. Good luck to you and I mean that.

thoctor said:
I genuinely appreciate your response and your desire to help people I'm sure is genuine but I did read your whole post and every single persons response one after the other. I learned that from my first days here at XDA that sometimes the responses gave me more info than the original post. Plus I'm OCD when it comes to reading. I also am not an expert/dev and have just learned by reading obsessively and dealing with my own device's issues over the years so I'm not saying you don't have the right to help here( we need more people to help.)
What I am saying is maybe you should be "reading" more tutorials from more experienced people and devs to get your information gaps fixed better before "writing" more tutorials that are (and I've read all of them to be fair) incomplete with dead links and more emoji filled than correctly filled. PMing is great and it's commendable that you are taking that much effort into helping people but that doesn't help the next guy that comes across this forum after you've gone to sleep and wants to get the information you and the other person communicated. I guess if the mods are fine with it I have to be but my advice is to read some of the better written tutorials and support forums then compare them to yours and you'll pretty much see what I'm talking about and if you don't then none of what I'm saying matters anyway. Good luck to you and I mean that.
Click to expand...
Click to collapse
Thanks you understood me really well. Appreciate your advice, working on it.

Related

[Q] Obviously it is time I ask for help...

Ok, so, I bought an HTC One M8 a couple of months ago. I got it because I had an HTC Evo 4G. I had that phone since release and I loved it. I knew everything about that phone from inside an out. Had my own bootup screens. Had everything the way I wanted it. That phone was with me through it all. I dropped it in the toilet and it was not even phased. I broke the screen a couple times, bought new ones and installed them. I even knew of the super secret instant boot up to the phones app list with a secret button combo. As far as I know this was not published and I could not find any mention of it on the internet. Anyway..I figured it was time to update to a newer phone. Which after this long I am getting kinda frustrated.
Long story short, I want to go back to stock. I installed CM 12, nightly s. I like stock best. The problem is I did not get S-off before i switched. From what I can tell I need it. I figured it would be easy as it was on my Evo. I only can use Sunshine. Which is fine but I need to get back to stock to be able to do that(non debuggable rom). I want to change to super CID but I need S-off. So I can install some of the roms I have. I installed two backups of my stock system but they are both corrupt for some reason. I have tried a couple other methods and have gotten the answers, MD5 not recognized or checksum failed. I am not sure what that means. It seems I need to get S-off to fix. This is a fraction of the stuff I have tried. Want to keep this semi short. I also wrote a better question and the site did not save my work when I tried submitting it. So, sorry if this is not up to par. I dont want to write it all again.
I am only coming her because I truly need help, I have searched far and wide. Have some intermediate knowledge and still cant figure it our after two months. I have used google and the search function on this site. Still need someone to point me in the right direction is all. PLEASE!!!!!!!!
First step -- need to get to know your device better
Post fastboot getvar all result (delete serial no. & imei no.) then we maybe able to find right stock backup or RUU or ROM whichever is available.
What recovery are you trying to use as well. You're still on sense firmware so it shouldn't have any issues going back but the problem I could see is what version of android the Rom is on.
Once you post your getvar as stated above then we can see what firmware you're using.
Really no one will help me? You just have to point me in the right direction. I have no where else to go...I have exausted my skills.
GlassGun said:
Really no one will help me? You just have to point me in the right direction. I have no where else to go...I have exausted my skills.
Click to expand...
Click to collapse
.Ryker said:
What recovery are you trying to use as well. You're still on sense firmware so it shouldn't have any issues going back but the problem I could see is what version of android the Rom is on.
Once you post your getvar as stated above then we can see what firmware you're using.
Click to expand...
Click to collapse
ckpv5 said:
First step -- need to get to know your device better
Post fastboot getvar all result (delete serial no. & imei no.) then we maybe able to find right stock backup or RUU or ROM whichever is available.
Click to expand...
Click to collapse
...?
GlassGun said:
Really no one will help me? You just have to point me in the right direction. I have no where else to go...I have exausted my skills.
Click to expand...
Click to collapse
You either missed the 2 posts previous to your latest; or purposely ignored the questions posed to you. We need more info in order to help you.
Also, its not clear to me that you even need s-off. Its not related to your recovery issues; and its not required to s-off to return to stock. You mention you want SuperCID (for which s-off is required), but you don't mention why you want SuperCID.

"System update available"

Hi,
terribly sorry to bother you guys!
I recently bought an M9 (Belgium, no carrier) and rooted it with the help of this youtube video /watch?v=rOHN8byHAzk
works fine, it's rooted.
The thing is: i did updates before doing the root, as i unlocked bootloader everything was lost/deleted, at the time (4a.m), with my brain half asleep i didn't think about doing the updates again before performing the actual root. Now i keep getting the "system update available" message and can't get rid of it.
It'll keep popping up every few hours, obviously i can't install them because i arrive back at twrp recovery.
Android version 5.0.2
Kernel version 3.10.49-g5c16a62
I turned software updates off in the "about" section in settings, to no avail. I keep getting the message that updates are available. Downloading them and then proceeding to remove the downloaded files don't solve it.
I'm a total noob at this, but (hopefully) not a complete idiot. If there are any steps i can take to get rid of this constantly popping up, please advise me:fingers-crossed:
There's more than one possibility to proceed. Could you provide the output of the "htc_fastboot getvar all" command, when M9 is in download mode (without IMEI and Serial no.). I'd like to point you into the right direction.
Send by the swarm intelligence of my coffee machine ?.
Thanks for taking the time!
It's in download mode, i've got my command prompt open but it says "htc_fastboot is not recognized as an internal or external command, program or batchfile"
In all honesty just pay for s-off and you can flash an unsigned zip and be done with it.
Otherwise you need to get back to official status to flash the update. Pita to be honest.
Sent from my HTC One M9 using Tapatalk
shivadow said:
In all honesty just pay for s-off and you can flash an unsigned zip and be done with it.
Otherwise you need to get back to official status to flash the update. Pita to be honest.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
*sigh*
I'm going to take a few days off of work and try to educate myself on how all of this works exactly because i'm starting to feel like i just came out of the stone age. Honestly, i just rooted my last phone through good old towelroot without ever having to touch or change anything else. I should not have touched stuff i know nothing of to begin with.
I appreciate you guys taking the time to reply, i'm gonna find some sites to teach me more about this, if you have anything that could help me, feel free to share, because i literally know 0.
Fatimiyye said:
*sigh*
I'm going to take a few days off of work and try to educate myself on how all of this works exactly because i'm starting to feel like i just came out of the stone age. Honestly, i just rooted my last phone through good old towelroot without ever having to touch or change anything else. I should not have touched stuff i know nothing of to begin with.
I appreciate you guys taking the time to reply, i'm gonna find some sites to teach me more about this, if you have anything that could help me, feel free to share, because i literally know 0.
Click to expand...
Click to collapse
Basically, there is a safety feature in HTC otas now that prevents them from running unless your phone is 100% stock. So being rooted, it won't run. There are only two ways forward, find the RUU files for your carrier and install them, or get s-off and update manually. There are multiple threads on how to do all this in the General forum. Read there before doing anything else. HTC phones work differently from other handsets that have to be hacked to achieve root. There is an official path, but how you do it matters.
iElvis said:
Basically, there is a safety feature in HTC otas now that prevents them from running unless your phone is 100% stock. So being rooted, it won't run. There are only two ways forward, find the RUU files for your carrier and install them, or get s-off and update manually. There are multiple threads on how to do all this in the General forum. Read there before doing anything else. HTC phones work differently from other handsets that have to be hacked to achieve root. There is an official path, but how you do it matters.
Click to expand...
Click to collapse
Thank you very much man. I'm gonna learn up first, and then take your advice and head to the general forum.
For all other noobs who are desperate to catch up, this is helping me out quite a bit:
http://androidforums.com/threads/how-to-and-some-root-terminology.353591/ => Terminology
https://www.youtube.com/watch?v=rOHN8byHAzk => Unlock bootloader and root the phone
http://forum.xda-developers.com/showthread.php?t=2588979 => This helps to install ADB/fastboot/drivers
http://www.addictivetips.com/mobile...on-htc-android-phones-with-unrevoked-forever/ => some info about s-off
http://forum.xda-developers.com/showpost.php?p=59745198&postcount=3 => HTC One M9 FAQ
Edit: OH, AND THIS! https://www.youtube.com/watch?v=JmvCpR45LKA
FFS, WATCH THAT ONE!
Just in case anyone has the same issue (i like to end on a positive note =D ) :
The easiest working solution i found for the issue is to go to the Apps management (Settings, apps), go to "All", select "Updater" and then clear data.
No pop ups so far.
Credit for this goes to moderator Earlymon from androidforums

HTC one m8 stuck and desperate owner

Guys I am kind of screwed here, could you help me out?
Ok so I wanted to root my HTC one m8 and flash a custom rom on it (the sky dragon one, but that is irrelevant). So I looked up a video on youtube called; "how to root you htc one m8 **made easy** " and everything went well (it did take me about 3 hours... I am not a proud man right now...), until I had to install a custom rom. I wiped my phone, cache etc. (including phone storage) and here's where I start to notice my failure. I don't exactly know what steps I did and where exactly everything went wrong, but basically this is what I've got to work with: -a htc one m8 that gets stuck on the htc boot-up screen -roms complaining about missing md5 files and verification error or something -and last but not least; a very concerned owner who, after about 7hours of non-stop trying, is pretty desperate for help...
right now is there anyone who could help me with this, it would mean a lot to me (and my phone)
Edit: I remember where exactly my phone got stuck in the boot-up htc screen; it was right after I rooted my phone, but supersu said it was missing binary files or something. I installed, according to the guy from the video this woul fix it, supersu version 2.4 updater or something, and from that point the phone would't get past the boot-up screen. Again: any help is, at this point, very very veerryy appreciated
abramo2001 said:
I looked up a video on youtube called; "how to root you htc one m8 **made easy** " and everything went well (it did take me about 3 hours... I am not a proud man right now...)
Click to expand...
Click to collapse
Beware of such Youtube tutorial videos. I normally advise against using them. They often contain outdated information that can easily screw you up. And even more important, they are often used to shortcut the learning process, spoon-feeding you the steps in a way that pretty much means you won't learn anything; and leave you high and dry without the proper knowledge, when things inevitably do south.
Word to the wise: read, learn and understand before trying anything else. I know XDA can be a bit intimidating (like trying to drink out of a firehose, as one new member phrased it). But all the information is here, for those willing to take the time to read and learn.
abramo2001 said:
Ok so I wanted to root my HTC one m8 and flash a custom rom on it (the sky dragon one, but that is irrelevant).
Click to expand...
Click to collapse
Its completely relevant and important what ROM and version number you tried to install. Skydragon GPE or Sense? And what version number?
abramo2001 said:
Edit: I remember where exactly my phone got stuck in the boot-up htc screen; it was right after I rooted my phone, but supersu said it was missing binary files or something. I installed, according to the guy from the video this woul fix it, supersu version 2.4 updater or something, and from that point the phone would't get past the boot-up screen
Click to expand...
Click to collapse
Not clear from your description when you tried to root. But its probably at least part of the problem. You don't need to root if you are installing a custom ROM. You don't need to root in order to flash it (just an unlocked bootloader, and custom recovery), and you don't need to root after flashing, as all the custom ROMs are already pre-rooted.
For further help, we'll need more info on the phone. If you know how to use fastboot, do a fastboot getvar all, and post the results (delete your IMEI and serial number before posting). If you don't know how to use fastboot . . . well, time to start reading.
Also, need to know what TWRP version, and SuperSU version you tried.
redpoint73 said:
Beware of such Youtube tutorial videos. I normally advise against using them. They often contain outdated information that can easily screw you up. And even more important, they are often used to shortcut the learning process, spoon-feeding you the steps in a way that pretty much means you won't learn anything; and leave you high and dry without the proper knowledge, when things inevitably do south.
Word to the wise: read, learn and understand before trying anything else. I know XDA can be a bit intimidating (like trying to drink out of a firehose, as one new member phrased it). But all the information is here, for those willing to take the time to read and learn.
Its completely relevant and important what ROM and version number you tried to install. Skydragon GPE or Sense? And what version number?
Not clear from your description when you tried to root. But its probably at least part of the problem. You don't need to root if you are installing a custom ROM. You don't need to root in order to flash it (just an unlocked bootloader, and custom recovery), and you don't need to root after flashing, as all the custom ROMs are already pre-rooted.
For further help, we'll need more info on the phone. If you know how to use fastboot, do a fastboot getvar all, and post the results (delete your IMEI and serial number before posting). If you don't know how to use fastboot . . . well, time to start reading.
Also, need to know what TWRP version, and SuperSU version you tried.
Click to expand...
Click to collapse
Thank you very much for your help and in the future I will definetly do some more research before doing this ind of stuff, but I EXTREMELY glad to tell you: I FIXED IT . I googled and googled and all in all it probably took me around 15 hours, but I installed the marshmallow stock gpe rom for my phone via fastboot and after about 70 tries, learning and googling along the way, it worked. I don't know what went wrong the first time I tried (with the rooting), but everything is fully functional right now and my battery life, along with my free storage (bloat used to take up around 4 gigs), has improved significantly. I really really appreciate your response and I wil certainly be more careful in the future. Also, am I now allowed to call myself a "hacker"? I am right? . Have a great day; android is masterrace!
abramo2001 said:
I googled and googled and all in all it probably took me around 15 hours, but I installed the marshmallow stock gpe rom for my phone via fastboot and after about 70 tries, learning and googling along the way, it worked. I don't know what went wrong the first time I tried (with the rooting), but everything is fully functional right now
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Click to collapse
Probably could have cut down on the amount of time finding the problem, and the reason root failed; if you had provided the info requested in my last post. My last post was meant to be taken "post the required info, and we'll help you more". But glad you sorted it out, anyway; and you're welcome and glad to have helped in whatever way you found useful.
I'd also suggest sticking to XDA search function for these types of mods (or at least, reputable mod websites). Googling random websites will often lead to outdated info; and the info is often stolen from XDA, anyway.

I've been struggling with this phone for a while.

I have a problem with my HTC one M8 At&t (It's unlocked to any provider) it's also rooted so if you can help me either unroot it or add a ROM that would be so helpful.
Well the problem with my phone is.
1) It won't update to 6.0 its stuck on 5.0.2
2) ROMS won't install at all. Maybe because it doesn't have TWRP (I don't know where to get that)
3) The phone is S-on relocked and it says "This device has been tampered' then a warning
I asked HTC and they didn't help at all. I asked people that I know but they are IOS.
So this is the last resort. I was recommended by a friend to ask you wonderful people. I mean i have some knowledge but it don't have anyone to show me the ropes of how to do it. But please if you guys can help add link with steps.
Thank you and have a good day dudes.
PTP012 said:
I have a problem with my HTC one M8 At&t (It's unlocked to any provider) it's also rooted so if you can help me either unroot it or add a ROM that would be so helpful.
Well the problem with my phone is.
1) It won't update to 6.0 its stuck on 5.0.2
2) ROMS won't install at all. Maybe because it doesn't have TWRP (I don't know where to get that)
3) The phone is S-on relocked and it says "This device has been tampered' then a warning
I asked HTC and they didn't help at all. I asked people that I know but they are IOS.
So this is the last resort. I was recommended by a friend to ask you wonderful people. I mean i have some knowledge but it don't have anyone to show me the ropes of how to do it. But please if you guys can help add link with steps.
Thank you and have a good day dudes.
Click to expand...
Click to collapse
I'd suggest you watch this video to install TWRP: https://www.youtube.com/watch?v=9HWj_1KHbuY
And then I'd also recommend installing CM13 since it's really stable. It can be found here: http://forum.xda-developers.com/htc...m-cyanogenmod-13-0-nightlies-htc-one-t3256696
PTP012 said:
I have a problem with my HTC one M8 At&t (It's unlocked to any provider) it's also rooted so if you can help me either unroot it or add a ROM that would be so helpful.
Well the problem with my phone is.
1) It won't update to 6.0 its stuck on 5.0.2
2) ROMS won't install at all. Maybe because it doesn't have TWRP (I don't know where to get that)
3) The phone is S-on relocked and it says "This device has been tampered' then a warning
I asked HTC and they didn't help at all. I asked people that I know but they are IOS.
So this is the last resort. I was recommended by a friend to ask you wonderful people. I mean i have some knowledge but it don't have anyone to show me the ropes of how to do it. But please if you guys can help add link with steps.
Thank you and have a good day dudes.
Click to expand...
Click to collapse
1. If it is AT&T, it won't update on non-AT&T network.
2. Unlock bootloader and install TWRP
3. The phone was unlocked before and now it is relocked.
Post fastboot getvar all without serial & imei no to confirm which device variant that you have and what to do with it.
Ragarianok said:
I'd suggest you watch this video to install TWRP: https://www.youtube.com/watch?v=9HWj_1KHbuY
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Click to collapse
I would suggest the OP not follow that video. Followed literally, it will not only direct the OP to install a horribly obsolete version of TWRP, but also one that is not intended for his version of the M8. The "wlv" version TWRP in the video is for Verizon, and would install TWRP to the wrong partition, maybe even brick the phone. TWRP has since been updated and unified to identify the M8 version, and install on the proper partition accordingly; but such was not the case at the time the video was created.
This is one of the main reasons I don't recommend rooting by watching YouTube videos. They aren't detailed enough to point out all the nuances and potential pitfalls of the process. They just spoonfeed enough knowledge to you get you into big trouble, without any knowledge or skills to get you out of that hole.
Also, the random "root" website referenced in the video doesn't appear to have any downloadable files any longer, anyway. At least not that I can find, upon examination. So if the OP that route, they would have hit a dead end. I also personally don't recommend such "root" websites, as they almost always just steal content from XDA, without giving proper credit.
All the info the OP needs is right here on XDA. An excellent guide for unlocking the bootloader and installing custom recovery is here. Although the guide is dated (hard for anything for this phone to not be dated at this point - it is over 2 years old) and I have the following additional advice:
- HTC drivers on the guide are dated. But if you plug the phone into your PC, it should auto-install HTC Sync and the required drivers
- You can get TWRP right from the source here. I'm not sure if your existing firmware will play well with the latest version (TWRP 3.0.x), but I'm pretty sure version 2.8.7.0 will work well (and known to be very stable).
- Only need to follow the guide through "ROOTING YOUR DEVICE" Step 8, that is unlocking the bootloader and installing custom recovery (don't flash SuperSU). From there, get the desired custom ROM on the phone, boot into TWRP, backup the current stock ROM, then do default wipe (data, cache, Dalvik) in TWRP and flash the ROM.
---------- Post added at 10:01 AM ---------- Previous post was at 09:48 AM ----------
An alternative would be to flash the Marshmallow RUU to update to full stock image. But in order to do so, the OP will have to update to Marshmallow firmware (which requires some knowledge of using fastboot) and then run the Marshmallow RUU. The RUU in listed on my AT&T M8 Index thread here (along with a lot of other useful info), with the info/link for flashing firmware highlighted in red text.

HTC ONE M9 Stuck in BOOTLOADER LOOP - Willing to Compensate

I recently bought a new HTC One M9 from Ebay brand new, the listing said it was unlocked and gsm. Unfortunately this was not true, so when i finally got it I had to unlock it myself which i managed but i went further and wanted to root my phone, as far as rooting after the step to install Team Win Recovery Project, I followed this tutorial: (youtube.com/watch?v=rOHN8byHAzk&t=941s) and basically im like all the other guys who have their phone stuck in bootloader loop, i've tried the RUU exe's from HTC they end up giving me a "Signagure" (spelt that way) error so i cant use that, i've cycled through multiple micro sd cards to try get the stock os to install in the download boot. i've getting roms they dont work and the loop just continues. Im lost guys...and heartbroken with a new uselss phone...IM WILLING TO PAY(within reason) anyone that can help me to get my phone back to normal.
The phone was from USA under Sprint, I tested my GSM network when I had it unlocked and it worked, I dont care if I can only get it back on Sprint, I just want it working again. Again I'm willing to Pay the person via PayPal to Help me out.
Thank you. you can contact me at [email protected]
Never ever follow video tutorials. They're outdated as soon as they get uploaded.
Depending on the firmware version of your phone you need different files for rooting your M9. That's why you ended up with a bootloop. The video doesn't give you that information.
Take a look at the ReadMe thread. It should explain all you need to know and contains all files you might need for recovering your phone.
Flippy498 said:
Never ever follow video tutorials. They're outdated as soon as they get uploaded.
Depending on the firmware version of your phone you need different files for rooting your M9. That's why you ended up with a bootloop. The video doesn't give you that information.
Take a look at the ReadMe thread. It should explain all you need to know and contains all files you might need for recovering your phone.
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THank you for replying im still busy looking for help on how to do this, I stand by my promise i will PayPal anyone that can help me save my device, I consider myself tech efficient in general, im just new to android - this is my first andeoid.
As said before, just look at the ReadMe thread. A bootloop isn't the end of the world. There's no need to pay anyone at this point since all files and information you need are available for free.

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