Develop Bugs

Windows update not working- 'make sure date and time are correct' - and 80072ee7

Yes I've tried searching.
I've tried to update with and without the data box checked. Wifi on and off. Is it disabled and ROMs and radios are done by htc? I'm so confused. I was born yesterday so I'm new to technology.
Connection to the update server is not available. Check your data connection settings and ensure the device date and time are correct.
Result Code:
80072ee7 (seems to be an error used by windows in general and not just mobile - mentions some static ip stuff for vista but I don't think you need that kinda stuff with a phone)
USA, T-Mobile, dunked-in-coffee color
Help please

Windows update not working is normal. I think carriers must support it for it to work and I don't know of any carriers that do.

toadlife said:
Windows update not working is normal. I think carriers must support it for it to work and I don't know of any carriers that do.
Click to expand...
Click to collapse
Thanks. That means I have to figure out how to manually update through HTC's website or are there OTA updates like with android?

steveyos said:
Thanks. That means I have to figure out how to manually update through HTC's website or are there OTA updates like with android?
Click to expand...
Click to collapse
Traditionally, updates to Windows mobile devices are done via ROMs that you download to your computer and flash via a USB connection.I think some kind of OTA updating is possible, but I doubt of t-mobile will support that.

toadlife said:
Traditionally, updates to Windows mobile devices are done via ROMs that you download to your computer and flash via a USB connection.I think some kind of OTA updating is possible, but I doubt of t-mobile will support that.
Click to expand...
Click to collapse
Well I also have the G1 from t-mobile and that has OTA updates, but that also doesn't allow tethering while for some reason winmo phones are apparently allowed to tether 24/7, so who knows.
I forgot to mention that my phone seems to be going abnormally slow and not reacting at a reasonable speed. I have no idea how I left that little nugget of info out since it's the reason I'm trying to update. I saw the MMS +international and a ROM update on HTC's site, but my versions are newer, so I'm not sure what's up (and I'm also horrible at navigating to info I need). I always go through all the settings when I get a new piece of plastic and I can't seem to speed this baby up no matter what I do. It seems to be at its worst in IE, with or without lots of stuff on the page, and besdies that it just doesn't seem as fast as it should be. The phone's only new-to-america, right (as in it's been out in other countries)? And winmo's been out for decades, so I don't think that's blamable on it being "new".
Man I'm horrible at finding stuff. I had that page with the updates on htc's site and now I can't find it again. I checked the online manual and it talks about windows update like it works too, but maybe that part is just part of the default windows mobile manual. I'M SO CONFUSED

Posting from my phone now, it took about three minutes to get down to this phone from the main forum page, and when it locks up I can't click menu or anything and yes the page was done loading and no I don't know why at 5AM I remember details I shoulda posted back at 5PM. Instant messages and texts also don't show up in order and some take literally hours to show up at all. My G1 and my cousin's sidekick both work in this location so I don't think it's a connection problem although I do get errors about not being able to connect to certain things but I have no idea what it means. One is like 'can't dial blah blah' but I'm not calling anyone.
I've never really had a good experience with windows mobile but I doubt this phone is actually really THIS bad. But, there's also nothing really pointing out a direct relation to this being a software or hardware fault.
Actually I'll post this then I'll post my version info maybe I'm not up to date

I can't copy paste this stuff? This is gonna suck
ROM ver.........1.20.531.4 (51986) WWE (this a limited edition wrestling phone or something?)
ROM date.......06/08/09
Radio.............3.45.25.14
Protocol..........61.27T.25.23U
I think I typed that all right. Is that up to date? I can't quite figure out htc.com, hell I can't even navigate my own site

I also can't seem to switch to transcriber or anything other than the default on screen keyboard

How to disable CNEService or its high usage of data?

Recently it is using a ridiculous amount of data (started a few days ago). I checked the data usage and found the name: com.quicinc.cne.CNEService.CNEServiceApp. How do I disable it?

I don't think it's a service you can actually disable. It's part of the chipset and is used to determine whether a WiFi or data connection is stronger in real time and keep you on the stronger connection. My understanding is that all of your data goes through that service regardless of which app is actually using the data so thinking it's that service itself that's using all your data is backwards. That number is basically a catch all for the data used on your phone by other various apps and services.

jhs39 said:
I don't think it's a service you can actually disable. It's part of the chipset and is used to determine whether a WiFi or data connection is stronger in real time and keep you on the stronger connection. My understanding is that all of your data goes through that service regardless of which app is actually using the data so thinking it's that service itself that's using all your data is backwards. That number is basically a catch all for the data used on your phone by other various apps and services.
Click to expand...
Click to collapse
Is there any way to figure out what app or service is it?

LesterX said:
Is there any way to figure out what app or service is it?
Click to expand...
Click to collapse
Using Stock ROM? I had this some time ago. It's because it's downloading an OTA update in the background, failing to install because of custom recovery/root/something else, and retrying forever.
Some have suggested disabling automatic updates in dev settings, but for me it didn't fix it.
Flash the latest images and you'll be fine.

josdehaes said:
Using Stock ROM? I had this some time ago. It's because it's downloading an OTA update in the background, failing to install because of custom recovery/root/something else, and retrying forever.
Some have suggested disabling automatic updates in dev settings, but for me it didn't fix it.
Flash the latest images and you'll be fine.
Click to expand...
Click to collapse
Thanks. I did root the phone. I just turned off the automatic update, hope it'll work.

Like mentioned by josdehaes, having automatic updates turned off still allowed the usage on my rooted Verizon phone. I saw one person suggest the issue might be specific to rooted Verizon phones, but I have no idea if that's accurate or not. Since my phone is rooted with SuperSU, and because I don't have anything else like TWRP installed, I just started using FlashFire to update. Keeping the phone updated to the latest software has worked so far, and letting FlashFire install the OTA on the phone is a lot quicker than messing with factory images or sideloading the full OTA. If that wouldn't have worked, I thought about installing a ROM that doesn't use the OTA, since the only other procedure I've ran across for stopping stock updates kept my phone from going into deep sleep.

High CNEService can probably be caused by a hundred things other than a failed OTA update and if it actually was an OTA update you should see an Android notification mentioning the fact that there's an update. Having a rooted phone on stock does not stop OTA updates from downloading successfully and it certainly doesn't prevent the Android notification telling you that an update downloaded or is available for your phone. If you bother to do a Google search on your "problem' you will find that people complain about the same exact thing on an assortment of Android devices regardless of manufacturer and most of the people doing the complaining do not have rooted phones. It has nothing to do with Verizon and most probably nothing to do with what the earlier poster suggested.

jhs39 said:
Having a rooted phone on stock does not stop OTA updates from downloading successfully
Click to expand...
Click to collapse
Having a Pixel rooted with SuperSU certainly can stop an OTA update. Although my phone had been updating fine using the OTA before installing SuperSU, either SuperSU or the changes I made with root would no longer allow the OTA, even after SuperSU was removed.
If you bother to do a Google search on your "problem' you will find that people complain about the same exact thing on an assortment of Android devices regardless of manufacturer and most of the people doing the complaining do not have rooted phones. It has nothing to do with Verizon and most probably nothing to do with what the earlier poster suggested.
Click to expand...
Click to collapse
All the discussions I've read in the Pixel and Pixel XL forums that mention unexplainable and abnormally high cellular data usage, which the phone lists as being from a CNEService process, have been rooted phones that are not running the current update. As previously noted, it's the most likely guess, since that's the consensus from multiple threads. All I know for absolute certainty is that the Automatic system updates setting had been turned off, and my phone stopped the excessive data usage after updating to the current version. I had never seen any listings of which phones in the discussions were Verizon phones, so I'm not sure where the presumption came from that only Verizon phones might have been affected when automatic updates were turned off.

jhs39 said:
High CNEService can probably be caused by a hundred things other than a failed OTA update and if it actually was an OTA update you should see an Android notification mentioning the fact that there's an update. Having a rooted phone on stock does not stop OTA updates from downloading successfully and it certainly doesn't prevent the Android notification telling you that an update downloaded or is available for your phone. If you bother to do a Google search on your "problem' you will find that people complain about the same exact thing on an assortment of Android devices regardless of manufacturer and most of the people doing the complaining do not have rooted phones. It has nothing to do with Verizon and most probably nothing to do with what the earlier poster suggested.
Click to expand...
Click to collapse
Pixels redownloading the OTA's over and over while failing silently has been reported many times here. No idea why, but they are always modded or rooted phones and usually​ a VZ phone or a Google phone with a VZ SIM

alluringreality said:
Having a Pixel rooted with SuperSU certainly can stop an OTA update. Although my phone had been updating fine using the OTA before installing SuperSU, either SuperSU or the changes I made with root would no longer allow the OTA, even after SuperSU was removed.
All the discussions I've read in the Pixel and Pixel XL forums that mention unexplainable and abnormally high cellular data usage, which the phone lists as being from a CNEService process, have been rooted phones that are not running the current update. As previously noted, it's the most likely guess, since that's the consensus from multiple threads. All I know for absolute certainty is that the Automatic system updates setting had been turned off, and my phone stopped the excessive data usage after updating to the current version. I had never seen any listings of which phones in the discussions were Verizon phones, so I'm not sure where the presumption came from that only Verizon phones might have been affected when automatic updates were turned off.
Click to expand...
Click to collapse
I'm not saying that having a rooted phone on stock wouldn't stop an OTA from updating successfully --on any other phone besides a Pixel that would pretty much guarantee that an OTA would fail to install. What I'm saying is that the OTA would still download and you would still see an Android notifications informing you that either an update was available for your phone or that one was downloaded and ready to install. Even if you are rooted on stock or are using a stock based Rom it wouldn't normally interfere with either the download or the notification --only the ultimate installation of the OTA. The fact that turning off Automatic Updates lowered your reported CNEService usage also doesn't prove that the problem was actually a failed OTA update --it could be that turning off Automatic Updates stopped a background process that was misbehaving or corrupted on your phone. Reporting of high CNEService usage isn't any more common on rooted phones than unrooted ones and if it is actually a sign of a problem and not simply a misinterpretation of what the number means then a factory reset pretty much always fixes it.
People have also frequently reported that turning off both WiFi assistant and the scan for open networks options fixed the same problem on their phones, even though logically you would think that would do the opposite and make the problem worse. But Android likes to simplify things for users by grouping the numbers for multiple processes under the same header, which is apparently the case for that number which is why it can actually indicate different problems on different phones, providing that there actually is a problem in the first place. People sometimes see that number and freak out assuming that it represents separate data used completely apart from their other apps and services but that isn't the case.

I should have mentioned that turning off both WiFi Helper and the automatically connect to open networks setting solution to high CNEService data usage actually came from the official Pixel Support thread on Google. People on XDA probably assume the issue is related to root because people on XDA like to root--to a hammer everything looks like a nail. But the same issue is also common on phones running full stock.

Far as I can tell, the original poster indicated that they had a rooted phone and allowed automatic updates. Prior discussions appear to suggest that could correlate with these high data usage events. I'd still take the position that turning off the automatic update setting on a rooted phone is probably a decent suggestion. Based on my own experience, I hesitate to suggest that turning off automatic updates eliminates the possibility of high data usage happening on future updates.
jhs39 said:
The fact that turning off Automatic Updates lowered your reported CNEService usage also doesn't prove that the problem was actually a failed OTA update --it could be that turning off Automatic Updates stopped a background process that was misbehaving or corrupted on your phone.
Click to expand...
Click to collapse
Actually, that is not a fact in relation to my comments. I personally had Automatic Updates turned off before the update notification.
Reporting of high CNEService usage isn't any more common on rooted phones than unrooted ones and if it is actually a sign of a problem and not simply a misinterpretation of what the number means then a factory reset pretty much always fixes it.
Click to expand...
Click to collapse
Mainly I just take this sort of statement as merely a suggestion to consider other possible avenues in troubleshooting the situation, since I'm not sure what data someone might use that would be a necessarily superior choice. I probably did factory reset my phone after the high usage, so I suppose that might be an alternate explanation for it only happening one time.
People have also frequently reported that turning off both WiFi assistant and the scan for open networks options fixed the same problem on their phones, even though logically you would think that would do the opposite and make the problem worse.
Click to expand...
Click to collapse
I thought Wi-Fi scanning was always turned off on my phone, but one time when I was out of town I noticed it was actually on, so it's possible Wi-Fi scanning could have been on when I had my own high data usage event while ignoring the software update message. I think the Wi-Fi Assistant setting was most likely turned off.
People sometimes see that number and freak out assuming that it represents separate data used completely apart from their other apps and services but that isn't the case.
Click to expand...
Click to collapse
Again, I take this comment as merely a suggestion of alternate possibilities. The only thing out of the ordinary on my phone at the time was Google Earth, but it didn't seem to correlate with the usage, since the timeline didn't appear to match up and short-term use over Wi-Fi usually only reports as a few MB. I suppose with how Android automatically updates apps, maybe there was something on my phone at the time that was unusually using data that has since been corrected, yet I still don't see a clear reason to entirely discount the possibility that the event might have related with the software update being ignored.

Did anybody actually found a solution to this problem, or is it simply unsolvable?

dya said:
Did anybody actually found a solution to this problem, or is it simply unsolvable?
Click to expand...
Click to collapse
it would be nice if msomeone did bc I'm having this issue and it's driving me insane. tasker controls my connections. I use android so I don't have to rely on closed source apps

Just turned off mobile data or wifi and CNE is turned off,
If you want to remove this service just goto /vendor/app/cne.apk
...
CNE - Connectivity Engine is the brain of the modem driver or Qualcomm chipset driver.
...
Removing this service makes your device save a lots of power best for you.
...
Removing this service can soft brick your device or simply your device can't connect to the internet.
*From*
ROM Tester, ROM developer , Custom ROM Lover.

Question How to Disable OS Updates?

Totally satisfied with 11.2.9.9 and wish to disable updates for good-ish. I did this on my Pixel 3XL and needed to jump through some hoops to stop the insistent nag pop up but got it done with help from XDA good guys. Like the Pixel, the notification does not allow to be silenced or disabled so need to dig deeper. I don't want to delete or uninstall the updater service but am open to freezing it if that won't cause any other issues. I'm rooted of course. Help would be appreciated, Thanks

I'm not sure turning down the already sporadic security patches released for Android phones is a good idea to start with, refusing them while rooted is an even worse plan.

With prevalent betaware updates makes sense for some to stay stable for once AFWall+

miravision said:
With prevalent betaware updates makes sense for some to stay stable for once AFWall+
Click to expand...
Click to collapse
That would be reasonable if the betas weren't explicitly opt-in. Blocking consumer release updates is an entirely different kettle of fish.

miravision said:
With prevalent betaware updates makes sense for some to stay stable for once AFWall+
Click to expand...
Click to collapse
Nailed it Mr Vision -
My phone is 90% de-googled so my biggest security risk has been neutralized.

I usually freeze the update service app in between updates to avoid the nagging while I'm waiting on a full zip to be released, or if it's just an inconvenient time for me to mess with it. It has never caused any issues other than the obvious: if you try to select System Update from Settings while frozen it will force close. Just unfreeze the update service when you're ready to update.
That said, I'm in agreement with other folks who say not taking security updates on a rooted device "ever" is generally a bad idea. New kernel exploits are discovered all the time, and plenty of core system packages have the potential for vulnerabilities.

terlynn4 said:
I usually freeze the update service app in between updates to avoid the nagging while I'm waiting on a full zip to be released, or if it's just an inconvenient time for me to mess with it. It has never caused any issues other than the obvious: if you try to select System Update from Settings while frozen it will force close. Just unfreeze the update service when you're ready to update.
That said, I'm in agreement with other folks who say not taking security updates on a rooted device "ever" is generally a bad idea. New kernel exploits are discovered all the time, and plenty of core system packages have the potential for vulnerabilities.
Click to expand...
Click to collapse
Thanks.
I would keep my phone updated but the ColorOS 12 update pretty much ruined the perfect experience. I'll update in a few months. Hopefully, they'll fix all the issues by then.

terlynn4 said:
"I usually freeze the update service app in between updates to avoid the nagging while I'm waiting on a full zip to be released, "
Click to expand...
Click to collapse
Yes thanks for the reminder this is possible. I went ahead and froze com.oneplus.opbackup. My setup is safely locked in until I decide it needs to be changed!
Maybe some folks from this thread will see my thread lol and rethink the early adopter or as I like to call it, guinea pig strategy.
12 "Stable" Issues Thread
Besides the general low quality of this piece of software, here are some specific pains: 1. SafetyNet test fails (no root) - WTF? Can't use any of my work applications because of that. 2. Status bar notification icons don't appear (except for...
forum.xda-developers.com

Just use a package disabler, a ADB edit or if your rooted you have even more apps to block OTA updates.
Security in real life isn't an issue with Android 9 or higher unless you do something stupid. This stock N10+ has been running on Android 9 for over 2 years with no updates.
The current OS load is over 1.5 yo, still fast, stable with minimum maintenance. I take a few precautions especially with app installations and downloads. Android 9 and higher are reasonably secure even if Google claims otherwise.
So enjoy your current platform for as long as you want. Don't let updates break your phone... they sure as hell can and do.
Redundantly backup all critical data to at least 2 hdds that are physically and electronically isolated from each other and the PC. Time stagger backups to them incrementally as an added precaution. Have a plan in place for password resets and bank accounts (which are insured from fraud anyway).
In the case of malware if you can't completely isolate and delete it within an hour or two, go full nuke and reload. It takes far less time to reload then it does to attempt to optimize and adapt to a new OS version.
Fools leave in fear, pragmatists live within reality.

Don't ever update to Android 12 then. Remember, you have been warned. No matter what, stay on Oxygen 11

@blackhawk - Yeah I really like App Manager does all you say plus a whole lot more.
@giaur
Both you guys, EXACTLY! Ran Android 9 for 3 years on my rooted Pixel 3XL, no updates past 9/19 no issues no regrets.

11.2.10.10 is safe. But I dont update to A12 soon.
You can disable the updates very easy.
1st: Settings -> System -> System Updates -> Top right the gear -> Disable Auto download over Wifi
2nd: Settings -> System -> Dev. Options -> Disable "Automatic system updates"

RheinPirat said:
11.2.10.10 is safe. But I dont update to A12 soon.
You can disable the updates very easy.
1st: Settings -> System -> System Updates -> Top right the gear -> Disable Auto download over Wifi
2nd: Settings -> System -> Dev. Options -> Disable "Automatic system updates"
Click to expand...
Click to collapse
See the thing is this doesn't stop the random often reoccurring pop-up nag that prompts to download the update. The fear there is the potential for an accidental tap. I don't want the giant update file hanging out on my phone ready to spring into gear at the slightest wrong move on my part. Maybe the tap would be interpreted by the phone as an overide to the 'disable' option selected in Dev Options. Don't know, don't want to find out.

Then use a fire wall and allow apps you want. I never got a update notification since I have the phone. I always updated it by myself.

chetqwerty said:
See the thing is this doesn't stop the random often reoccurring pop-up nag that prompts to download the update. The fear there is the potential for an accidental tap. I don't want the giant update file hanging out on my phone ready to spring into gear at the slightest wrong move on my part. Maybe the tap would be interpreted by the phone as an overide to the 'disable' option selected in Dev Options. Don't know, don't want to find out.
Click to expand...
Click to collapse
Use service disabler from playstore to disable system updater(requires root)

chetqwerty said:
Yes thanks for the reminder this is possible. I went ahead and froze com.oneplus.opbackup. My setup is safely locked in until I decide it needs to be changed!
Click to expand...
Click to collapse
Yes goofy to quote myself but wanted to post an update that sadly this only worked for about a month then the nags returned even though the com.oneplus.opbackup service was frozen. Getting the system update nags every other day after they stopped for a month. Gotta figure this out, I'm sure that sinister google has their hand in this someway!

General Automatic Play Store app updates delay - individual apps were set to not receive automatic updates

Back a couple of weeks ago or so at least two people mentioned they weren't receiving automatic updates to their apps. I can't find the thread now when I search for it - was probably posts buried in one of the existing threads.
I was having a problem with one particular app yesterday, and I was wondering if it needed an update. It didn't, the problem was probably the particular company's, but I noticed there were over 40 apps that needed updates, and just now I received a notification that 24 apps had updates available.
I chose to update them all, and then after they updated I started checking each of them one by one on the Play Store, and they were all set to not Auto update. I've had this before but only work select apps, not a bunch.
I don't know if it's related to me using Swift Backup to restore only some apps' data or what could do this. Even Swift Backup was set not to auto-update.
It's frustrating that after all this time there's no way to just get a list of those set but to auto-update and not, and be able to toggle a bunch all from one screen instead of each individually.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

I keep getting 'unable to update' or whatever. Some apps only update by manual update

Hmm, that's an oddity. I'll start with some simple guesses for what could potentially be causing such an issue.
This hasn't happened to me yet, however, I don't use any backup apps after a full wipe or a phone swap; so that could potentially be affecting your device's apps. But also - and this probably isn't related to the problem - but do you disable verity and verification each time that you flash an update? So many people have been saying that it is no longer necessary, however, I have been doing it every single time just in case. Lastly, you are definitely using the correct factory image from Google's site, right? If you purchased the phone directly from Google, you're not supposed to use the image labeled as "For US Carriers" (although I'm not sure that using that image anyway would cause this issue)... These are all things that I've learned/started doing just to play it safe.
*Edit* - Oh, and which Google Play system update are you rocking?

fil3s said:
I keep getting 'unable to update' or whatever. Some apps only update by manual update
Click to expand...
Click to collapse
Interesting! Have you looked at any of those apps' individual checkboxes to see if they're set to auto-update?
NippleSauce said:
Hmm, that's an oddity. I'll start with some simple guesses for what could potentially be causing such an issue.
Click to expand...
Click to collapse
Hi, thanks for your suggestions on the subject.
Update of sorts: I scrolled through all 256 apps (not all of them user apps, and now uninstalled two) and didn't detect any particular pattern to the ones which had the checkbox set and which didn't. I believe among stock (in the firmware) installed apps that they were usually checked but I didn't pay close attention if any of those were not. I believe there were a few that were not.
At least 75% of the apps, but definitely not all - even not all of the user-installed apps, had auto-updates disabled.
As a side note, besides the usual pain of having to check that setting for each individual app, it's especially a pain to try to hit the 3-dot menu button right beside the curved edge of the screen, 250+ times. There was more than one app that it took several trials and errors to click the menu button.
NippleSauce said:
This hasn't happened to me yet, however, I don't use any backup apps after a full wipe or a phone swap; so that could potentially be affecting your device's apps.
Click to expand...
Click to collapse
The most recent time I factory reset, I only restored backups through Swift backup for particular apps that don't implement Google's cloud backup for the app data. I didn't restore the actual apps, just the data. Previous to that, I had actually had Google's cloud backup restore everything. I always do and have never had any obvious problems for several years now.
NippleSauce said:
But also - and this probably isn't related to the problem - but do you disable verity and verification each time that you flash an update? So many people have been saying that it is no longer necessary, however, I have been doing it every single time just in case.
Click to expand...
Click to collapse
I did disable them the last time that I flashed because I knew I was going to be flashing the updated CleanSlate kernel and I wasn't sure if it was still going to be necessary. At this point, I don't remember if I later flashed verity and verification without disabling them (to enable them).
When the January update arrives, I plan on not disabling verity and verification. I know that the CleanSlate kernel has been updated to not require those being disabled.
NippleSauce said:
Lastly, you are definitely using the correct factory image from Google's site, right? If you purchased the phone directly from Google, you're not supposed to use the image labeled as "For US Carriers" (although I'm not sure that using that image anyway would cause this issue)... These are all things that I've learned/started doing just to play it safe.
Click to expand...
Click to collapse
I am on raven-sq1d.211205.017-factory-bf3da4b2 - for all U.S. Carriers.
You are the second or third person who has said in this section that the US Carrier image isn't the correct one if using the factory unlocked variant. I'd like to know what the source is of this information, as no one has pointed to an article or official Google source saying one way or the other.
At this point, over two months since my wife and I received our P6Ps, I don't remember the exact firmware that was on it, nor the exact OTA version that was available immediately - either one of the following two:
SD1A.210817.019.B1, Oct 2021, AT&T
or
SD1A.210817.019.C2, Oct 2021, T-Mobile (US), USCC, Google Fi, CA, & TW carriers.
I tend to keep things simple when possible and my interpretation and advice to everyone who has asked what update they should flash is simply, whichever one matches your carrier. After all, they contain radio optimizations geared towards the carrier(s) available in those areas. Certainly, all of the firmware versions work on any bootloader unlocked Pixel, but without evidence to the contrary, I have no reason to think I shouldn't be flashing the one for U.S. Carriers, and the December one that didn't specify a particular place would be for "everywhere else" other than the three others which did specify.
If you can lead me to the solid information that says I shouldn't, I'd greatly appreciate it. I'm not trying to be contrary or argumentative - I'm just genuinely curious what the source is for this information. It would have to be a very solid source for me to change my thought on the matter.
NippleSauce said:
*Edit* - Oh, and which Google Play system update are you rocking?
Click to expand...
Click to collapse
I am on the November Play System update, with no update available.
Before I accidentally factory reset my phone three weeks ago, I had gotten the December Play System update. I remember reporting at the time in a thread here which someone made about the Play System update that the phone reported the update to December was ~650 MB, which was tons larger than what most were reporting as ~50 MB or so. As others have speculated, there are probably multiple updates available in the same month sometimes, so perhaps I was on an older October update before that, and most others were already on November - just speculation, though.
I didn't root right away because I was waiting on all the positive reports on success and methods, and then I had to wait for a time I felt comfortable taking the time necessary to set everything up on the freshly factory reset phone. I believe I had unlocked the bootloader immediately, as I knew that would factory reset and would be necessary for rooting, but of course then there was the disabling verity and verification which I didn't know about when I unlocked the bootloader, anyway, so I did that later, and then I had to factory reset yet again.
For the record, I haven't had any other problems, like others have.

Interesting! Have you looked at any of those apps' individual checkboxes to see if they're set to auto-update?
Click to expand...
Click to collapse
Yeah it's setup to automatically update as I have unlimited wifi. I just get one or two apps fail to update about once a day.

fil3s said:
Yeah it's setup to automatically update as I have unlimited wifi. I just get one or two apps fail to update about once a day.
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Click to collapse
You took a look at my screenshots in the OP? I just want to make sure you and I are talking about the same thing. My Play Store settings, in general, have always (or at least for many, many years) been set to auto-update over both Wi-Fi and mobile data connections (I used to do Wi-Fi only a long time ago as well), however, each app's page in the Play Store has its own individual checkbox for auto-update located in the upper right corner's 3-dot menu, which is independent of the overall Play Store settings for auto-update, and takes overrides it, at least when the general setting for the Play Store is to auto-update.
I haven't had the issue you're having with 'unable to update' or anything similar, for what it's worth.

roirraW edor ehT said:
You took a look at my screenshots in the OP? I just want to make sure you and I are talking about the same thing. My Play Store settings, in general, have always (or at least for many, many years) been set to auto-update over both Wi-Fi and mobile data connections (I used to do Wi-Fi only a long time ago as well), however, each app's page in the Play Store has its own individual checkbox for auto-update located in the upper right corner's 3-dot menu, which is independent of the overall Play Store settings for auto-update, and takes overrides it, at least when the general setting for the Play Store is to auto-update.
I haven't had the issue you're having with 'unable to update' or anything similar, for what it's worth.
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I use swift backup Pro also, but haven't used it on my p6pro yet.
Yeah sorry about that I didn't read your post properly. Blame the psyche meds I'm on, or my frontal lobe damage

fil3s said:
I use swift backup Pro also, but haven't used it on my p6pro yet.
Yeah sorry about that I didn't read your post properly. Blame the psyche meds I'm on, or my frontal lobe damage
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LOL!!! No sweat.

I've been noticing the same. However I also saw this issue on my OP8T running LOS18.1. I do manually disable auto-update on YouTube (since I use Vanced) all other apps are set to auto-update. I wonder if it has to do with having even one app not set to not auto-update or if it is Swift (since Google doesn't restore my 2FA Authenticator data and until recently you couldn't export).
As for the question about Verity, mine is off from when I rooted right after Dec update when it was required.

Based on your response, I'm going to guess that this could either be due to the incorrect factory image use or due to the use of SwiftBackup. We're both on the Play System update from November - so that seems like an unlikely cause.
I, personally, never backup anything before wiping my phone. Does that make it a real pain in the arse to setup again? It definitely does =(.
As for my information regarding the correct factory image to use, I don't have the links to where that information was discussed, however, it was stated by a Google employee on the Google forums and was also (I believe) discussed on Twitter from a Google rep. I may not be 100% correct on the other discussion happening on Twitter as I don't fully remember discovering everything related to the factory image confusion being that it was one of the first things that I had corrected after getting this phone. But, when I went to the correct factory image, a lot of the odd things that my phone would experience (such as an abnormally high usage temperature no matter what) were resolved. Perhaps the different P6 variants have a slightly different hardware design that isn't mentioned anywhere?
Also for the disable verity and verification stuff - I still don't think it could be causing the issue, however, I've been sure to disable it with every single factory image update. So perhaps this has more of an impact on stability than was previously thought .
Regardless, my apologies for my crummy formatting in this response and also for possibly missing some details. I'm on mobile right now and have had a severe traumatic brain injury about a year and a half ago. After reading the short message from @fil3s , it seems that XDA is the safe ground for us brain injury nerds, haha =)

NippleSauce said:
Based on your response, I'm going to guess that this could either be due to the incorrect factory image use or due to the use of SwiftBackup. We're both on the Play System update from November - so that seems like an unlikely cause.
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Click to collapse
Of those two choices, I would lean towards Swift Backup, however, I doubt if it's that either since I definitely didn't restore anything using Swift for so many of my apps - I only restored very select apps' data after I had restored from Google Backup. Hell, it could be a Google Backup/Restore bug for all I know. I've had nothing (else) but good experience with restores from Google over the last five years or so.
NippleSauce said:
I, personally, never backup anything before wiping my phone. Does that make it a real pain in the arse to setup again? It definitely does =(.
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Click to collapse
I prefer to manually over-backup and restore only what I need to as I need it - any app data that Google's Cloud Backup didn't restore for apps that are slightly more painful to remember how I had them set up. It's better for me to not need the data but have it backed up, then need it and not have it backed up.
NippleSauce said:
As for my information regarding the correct factory image to use, I don't have the links to where that information was discussed, however, it was stated by a Google employee on the Google forums and was also (I believe) discussed on Twitter from a Google rep. I may not be 100% correct on the other discussion happening on Twitter as I don't fully remember discovering everything related to the factory image confusion being that it was one of the first things that I had corrected after getting this phone. But, when I went to the correct factory image, a lot of the odd things that my phone would experience (such as an abnormally high usage temperature no matter what) were resolved. Perhaps the different P6 variants have a slightly different hardware design that isn't mentioned anywhere?
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Click to collapse
I'll definitely need more than that before I switch my thinking on that subject, but thank you for sharing what you do know or remember. The easy way to find out, of course, is for someone who's completely on stock unrooted, preferably even bootloader still locked, running on AT&T like me to share with us which December OTA they received - for those relatively few who actually received it.
I may go ahead and make a question thread/XDA poll on the subject: Poll only for non-rooted factory unlocked P6P owners running on any US carrier who received the December over the air update, not manually flashed
NippleSauce said:
Also for the disable verity and verification stuff - I still don't think it could be causing the issue, however, I've been sure to disable it with every single factory image update. So perhaps this has more of an impact on stability than was previously thought .
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I doubt if it is a factor for stability, or at least only indirectly through the increased security they provide. See the section on that subject with information that other more knowledgeable folks in the first four posts in my P6P thread that I have in my signature below if it's information you're not already aware of.
NippleSauce said:
Regardless, my apologies for my crummy formatting in this response and also for possibly missing some details. I'm on mobile right now and have had a severe traumatic brain injury about a year and a half ago. After reading the short message from @fil3s , it seems that XDA is the safe ground for us brain injury nerds, haha =)
Click to expand...
Click to collapse
I'm very sorry to hear about your brain injury. I hope you cope as well as possible. Don't worry about formatting - even if it's not easy to read/digest XDA's newer software makes it easier to break up into chunks and respond to individual portions, from what I remember over the old software. My brain issues are more psychological (so far), however, the Army did feed us beef that was potentially from mad cows in Britain in the mid-1980s, but the only way anyone will ever know if I was exposed to it is if I die from it - at least that was the information that was given to me when I found out about that almost 20 years ago when I went to give blood.

roirraW edor ehT said:
Back a couple of weeks ago or so at least two people mentioned they weren't receiving automatic updates to their apps. I can't find the thread now when I search for it - was probably posts buried in one of the existing threads.
I was having a problem with one particular app yesterday, and I was wondering if it needed an update. It didn't, the problem was probably the particular company's, but I noticed there were over 40 apps that needed updates, and just now I received a notification that 24 apps had updates available.
I chose to update them all, and then after they updated I started checking each of them one by one on the Play Store, and they were all set to not Auto update. I've had this before but only work select apps, not a bunch.
I don't know if it's related to me using Swift Backup to restore only some apps' data or what could do this. Even Swift Backup was set not to auto-update.
It's frustrating that after all this time there's no way to just get a list of those set but to auto-update and not, and be able to toggle a bunch all from one screen instead of each individually.
View attachment 5503665
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I've been noticing the same with my Pixel 3 and 6 Pro. When I upgraded my 3 to Android 12, I had trouble updating apps and checked the setting. It was turned off, for almost every app (I never did turn any of these boxes off manually). I guess it's an Android 12 thing-y / bug. Since my P6 Pro also had several of these settings turned off, it has probably nothing to do with upgrading to Android 12, but Android 12 in general just being a buggy mess.

Morgrain said:
I've been noticing the same with my Pixel 3 and 6 Pro. When I upgraded my 3 to Android 12, I had trouble updating apps and checked the setting. It was turned off, for almost every app (I never did turn any of these boxes off manually). I guess it's an Android 12 thing-y / bug. Since my P6 Pro also had several of these settings turned off, it has probably nothing to do with upgrading to Android 12, but Android 12 in general just being a buggy mess.
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Thanks! That does sound more likely. I guess I can officially list myself as having one problem.

Question Help Desperately Needed - Random Reboots

So I posted about this previously but here's more info and a clearer summary
The Issue:
Phone randomly reboots about an average of once per day. Screen freezes, goes black, comes back on for 3 seconds still frozen, then proceeds to reboot. I've kept track and 100% of of the time this seems to happen when I'm typing. Initially I thought it was Textra, but it has happened in Snapchat, and Twitch whenever the google keyboard is up. Google sent a replacement phone and the issues persists, and I find it hard to believe that both phone would have the exact same hardware issue. Furthermore it very much seems like a software issue considering it ONLY happens when the google keyboard is up.
My hope is that someone might have encountered this and has a simple solution although I doubt it. Unfortunately since I don't have another phone, I have to wait to obtain one before I do a safe mode test. And even if I do it's not realistic for me to test it that way because I'd have to spend hours typing away just to try to get the issue to occur (since it's not frequent like every 5 minutes).
I'm suspecting some data or a setting is getting transferred over from my previous backup that's affecting google keyboard or something of the sort. My next step will be a factory reset, and then reinstalling everything bit by bit manually. Of course I have to link my google account, but I won't have it automatically restore the backup. If that doesn't help then I'm at a loss. At that point I'd probably pick up a cheap Pixel 2XL as my daily, and use my P6Pro in safe mode as much as I can to try to trigger the issue I guess?
The Phone:
Pixel 6 Pro
Not Rooted
November 5 Update
Set up done using my google account to restore all apps and settings, not cable

Remind me since I don't recall if it was brought up in your other thread about the issue, did you try Official Google Android Flash Tool yet?

Agree with edor, Android flash tool, flash both slots, start all over

roirraW edor ehT said:
Remind me since I don't recall if it was brought up in your other thread about the issue, did you try Official Google Android Flash Tool yet?
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I have not tried this. What would this be used for?

ne0ns4l4m4nder said:
Agree with edor, Android flash tool, flash both slots, start all over
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Not sure what that means sorry, can you elaborate?

MarkAnthony121 said:
I have not tried this. What would this be used for?
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To wipe the phone and start back fresh.
MarkAnthony121 said:
Not sure what that means sorry, can you elaborate?
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Just that. To start back fully fresh. Then if you do that take my advice from the other thread, don't restore backups from Google or anywhere, and initially only install your most critical apps. Once you determine you're not having the problem, install some more. Verify, repeat.

ne0ns4l4m4nder said:
Agree with edor, Android flash tool, flash both slots, start all over
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Click to collapse
Not sure what that means sorry, can you elaborate?
roirraW edor ehT said:
To wipe the phone and start back fresh.
Just that. To start back fully fresh. Then if you do that take my advice from the other thread, don't restore backups from Google or anywhere, and initially only install your most critical apps. Once you determine you're not having the problem, install some more. Verify, repeat.
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Yes but I don't understand what "flash both slots" means. And wouldn't I get the same result by simply doing a factory reset and then proceeding with the method of installing everything manually and not from a backup? Why use the google flash tool vs factory reset?

MarkAnthony121 said:
Not sure what that means sorry, can you elaborate?
Yes but I don't understand what "flash both slots" means. And wouldn't I get the same result by simply doing a factory reset and then proceeding with the method of installing everything manually and not from a backup? Why use the google flash tool vs factory reset?
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At this point, that's more information than you really need to know to try to fix your phone. I don't want to overcomplicate things. You can look at Google search results for "Pixel flash both slots" if you really want to go down that road right now.
Spoiler: Some of the details you're asking for, but you don't need right now
In short, starting with the Pixel 1 in 2016, they have two copies of almost everything (except only one copy of user data). On a Pixel, and another phone that employs dual slots, when you receive an OTA update, it updates the copy of Android that you're not currently running, then reboots into the one it just updated, and once rebooted it goes ahead and updates the copy that you're no longer running, so they're both now updated.
Not all OEMs use the dual partition strategy, which is frustrating. When I briefly had the Note 10+ before the P6P came out, I was amazed that Samsung still hasn't adopted the method. It beats the old style OTA method that Samsung still uses to this day as far as I know where it takes 15-20 minutes or more to run the update while your phone is unable to be used at all, and then even when it boots up the next time Android has to finish the job "optimizing" your apps for the new update. Dual partitions for Android save a lot of time when updating the phone.
In some manual flashing processes, you end up with one slot with a different copy of what you have in the other slot - and you don't want that. The slots are referred to as Slot A and Slot B.
I can go further into detail but you don't really need that to fix your phone.
All you need to know right now is Official Google Android Flash Tool.
If you haven't already tried the factory reset, et cetera, which we had recommended to you at least once in the other thread, then by all means, you can try that. But if you're going to try that, you might as well just use the Official Google Android Flash Tool and ensure you are 100% stock. Official Google Android Flash Tool has fixed a good dozen or two folks' issues (I haven't been keeping count) in these forums in the past 2+ months.
So if the factory resetting doesn't solve things then you'll still have to try Official Google Android Flash Tool to be closer to sure that you tried everything that you could. We had already suggested the Factory Reset to you in the other thread. Since you created a new thread, I figured you might be looking for information you hadn't been given yet.
So the short answer is because Official Google Android Flash Tool will do an even more complete job of putting your phone back to 100% stock, with a lot less doubt than a simple factory reset. Sure, a factory reset, in theory, should get you the same thing, but there are all sorts of circumstances where a factory reset won't. Something is wrong with your phone and we don't know what it is.
There's the Factory Reset idea and then there's the Official Google Android Flash Tool idea - either coupled with the staggered manual installation of apps until you narrow down if it was a particular app causing the issue. It doesn't matter which one you choose to try first. If you try just a Factory Reset, and things still go haywire, then you'll still have to try Official Google Android Flash Tool after that. It's your choice, now pick one and go forth and hopefully reboot no more.
Also, I wasn't going to mention this but I will now. Forums generally discourage users from creating multiple threads about the same issue or posting about the same issue in multiple threads. You can always update the OP (opening/first post) if you need to, and give an update as a reply to your existing thread.

MarkAnthony121 said:
So I posted about this previously but here's more info and a clearer summary
The Issue:
Phone randomly reboots about an average of once per day. Screen freezes, goes black, comes back on for 3 seconds still frozen, then proceeds to reboot. I've kept track and 100% of of the time this seems to happen when I'm typing. Initially I thought it was Textra, but it has happened in Snapchat, and Twitch whenever the google keyboard is up. Google sent a replacement phone and the issues persists, and I find it hard to believe that both phone would have the exact same hardware issue. Furthermore it very much seems like a software issue considering it ONLY happens when the google keyboard is up.
My hope is that someone might have encountered this and has a simple solution although I doubt it. Unfortunately since I don't have another phone, I have to wait to obtain one before I do a safe mode test. And even if I do it's not realistic for me to test it that way because I'd have to spend hours typing away just to try to get the issue to occur (since it's not frequent like every 5 minutes).
I'm suspecting some data or a setting is getting transferred over from my previous backup that's affecting google keyboard or something of the sort. My next step will be a factory reset, and then reinstalling everything bit by bit manually. Of course I have to link my google account, but I won't have it automatically restore the backup. If that doesn't help then I'm at a loss. At that point I'd probably pick up a cheap Pixel 2XL as my daily, and use my P6Pro in safe mode as much as I can to try to trigger the issue I guess?
The Phone:
Pixel 6 Pro
Not Rooted
November 5 Update
Set up done using my google account to restore all apps and settings, not cable
Click to expand...
Click to collapse
I've heard of freezing problems from others related to gboard. This would indeed appear to be a software flaw. I've never really used gboard since the first step for me was google-free AOSP, then put in my sim card and start using it (I don't like spyware).
Simplest solution for you would likely be to try a different soft keyboard. Personally, I would suggest finding one on f-droid rather than play store because open source.

For what it's worth, I've been using GBoard for 5+ years and have never had a problem.

96carboard said:
I've heard of freezing problems from others related to gboard. This would indeed appear to be a software flaw. I've never really used gboard since the first step for me was google-free AOSP, then put in my sim card and start using it (I don't like spyware).
Simplest solution for you would likely be to try a different soft keyboard. Personally, I would suggest finding one on f-droid rather than play store because open source.
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Click to collapse
I used to root back in the day and use a custom ROM. If I do that there's no automatic updates right? Have to reload a new ROM for updates?

MarkAnthony121 said:
I used to root back in the day and use a custom ROM. If I do that there's no automatic updates right? Have to reload a new ROM for updates?
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Depends on the ROM. I believe GrapheneOS has OTA updates. I know some others over the years have had that, too. Certainly not most custom ROMs but some.

roirraW edor ehT said:
Depends on the ROM. I believe GrapheneOS has OTA updates. I know some others over the years have had that, too. Certainly not most custom ROMs but some.
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Click to collapse
Thanks for all the help. (sorry for posting twice, I tried to delete the other) And I did appreciate the extra info so that I understood WHY I needed to do it this way and how it all functions. Two final questions. On modern phones like this one, does running a custom rom really improve battery/performance much? It's already pretty snappy for me, so I feel if I don't care about customizability it's probably not worth the effort for minimal reward. And second question, will the flash tool give me the option to clear both slots ?
Oh and third, is it ok to link my google account, (to get my contacts and such) as long as I'm not restoring any backups from it?

MarkAnthony121 said:
Thanks for all the help. (sorry for posting twice, I tried to delete the other) And I did appreciate the extra info so that I understood WHY I needed to do it this way and how it all functions.
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Click to collapse
You're very welcome!
MarkAnthony121 said:
Two final questions. On modern phones like this one, does running a custom rom really improve battery/performance much?
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Click to collapse
In my opinion, no, but the object of some ROMs (like GrapheneOS) are more geared towards very much increased security and avoidance of all the Google data-collecting that goes on with everything Google, although you can use some or most Google apps with GrapheneOS if you choose.
I've never actually tried GrapheneOS, though - I've only kept up with the two threads about them because I was curious about it. To me, starting with my first Pixel (I never owned a Nexus device), I liked stock Android way better for my purposes.
But just as for a lot of phone-related subjects, the answer to this question is very subjective. What's right for me isn't right for everyone. Everyone's needs are different. The only way of knowing for sure is to try it. You might try something and very quickly say "to heck with that, I'm going back", or you might say "oh, I like this loads better". I'm not a betting man unless something is a near 100% chance, so it's really a toss-up whether you would like a different ROM or not.
Also, how I handle my battery works great for me - but it wouldn't for everyone. I don't charge the phone until it gets down to 25%, and I try not to let it get any lower than 25%. I only charge the phone up to 75% when I can. I never charge overnight, and I never quick charge. That 50% range of battery still lasts me about 24 hours. My Pixel 1 battery is in great shape because of this habit. My wife's, on the other hand, since she didn't do this - her battery on her old Pixel 1 is relatively shot.
MarkAnthony121 said:
It's already pretty snappy for me, so I feel if I don't care about customizability it's probably not worth the effort for minimal reward.
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Click to collapse
Sounds as if you already have made up your mind to me. I mean, that's how I feel, and I like using Google's services for the most part. I'm more a function over form person. While I don't want something downright fugly, I really don't care what things look like - only how they do what I want them to do. Yet again, "how they do what I want them to do" is very subjective. The Samsung Galaxy Note 10+ didn't do what my wife and I wanted it to do, but we were both spoiled on the Pixel 1 before that. We don't regret our choice to go back to Pixel via the 6 Pro. For others, the Samsung phones are what they need.
MarkAnthony121 said:
And second question, will the flash tool give me the option to clear both slots ?
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Click to collapse
You don't want to "clear" both slots, you want to flash both slots. In answer to your question, I don't think you'll have a choice via the site (or offline flashing the full factory image). In other words, both slots are going to get flashed whether you like it or not. You would have to go to extra efforts to *not* flash both slots. Hence yet another reason why you don't have to worry about that aspect.
Google's official methods would never flash only one slot by default. That would be just plain idiotic of them.
Before you ask, the reason I recommend the site rather than offline flashing of the full factory image is:
It's more user-friendly.
It has solved problems when manually flashing the full factory image has not for some others with particular problems.
MarkAnthony121 said:
Oh and third, is it ok to link my google account, (to get my contacts and such) as long as I'm not restoring any backups from it?
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Click to collapse
Yes, absolutely, although in some cases I've recommended going completely fresh and not even doing that, at least before testing long enough to see if you have the issue. You certainly could go without putting your Google account in, etc, but I don't feel that's warranted at this point. The only time I think you should do that, in this case, is if you do it the other way (with your Google account), and you still have the same problem right away (without installing any additional apps).
Just remember don't install any additional apps to start with, long enough to be sure that the problem isn't happening. I know it's a painful process - I've done this before on several devices for different reasons. Usually, the cause of issues becomes evident but it's possible it won't be completely obvious.
FYI, just putting your Google account in will, I believe, possibly still automatically restore your phone's most basic settings but I could be wrong about that. You could always try it without your account at first, use the phone in it's limited state for long enough to know there's no problem, and only then put your Google account in.