Develop Bugs

Mobile Network Problems

Had my desire since Thursday April 1st, on T-Mobile, my first android phone so just getting to grips with it...
Today it won't connect to mobile network for data, I can make calls ok, just not browse web or use anything that requires a network connection like google maps or e-mail, there is no G or H or 3G in the menu bar, just a signal strength indicator, Mobile Network is enabled in settings btw, before you ask!
I still have my Touch Diamond 2 and the sim works fine in that for data so not a T-Mobile Issue I don't think, my O2 Sim (from Diamond 2) works fine in TD2 and not in Desire also...
Think it may have had it, was working fine Thursday to Today...
I've tried restoring to factory settings from the Privacy Menu entry and that has made no difference (incidentally, the restore from backup it offered me didn't appear to restore anything, no contacts etc carried over... so won't rely on that again either)
Is this anything typical for Android or have I just got a freak phone
Any help gratefully received or I'll have to get it swapped.
EDIT: Perhaps should point out that my Desire is not T-Mobile Branded/SIM Locked, it's from Carphone Warehouse, so is running unbranded HTC Rom (OTA Firmware update installed on first day within about 2 hours of getting phone)
Paul

Same thing happing to me all day, my phones also from CPW I cant get on the web or youtube or Google the Beeb or applications or anything else online All working ok since last week when I got it apart from it been very hit and miss conecting to anything online.

@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.

jah said:
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
Click to expand...
Click to collapse
My phone was bought from CPW on a T-Mobile contract, the sim I am using is a T-Mobile sim from my HDT HD2 which I had only 2 weeks ago, the sim was working fine in the HD2, the sim I received with the Desire was given to my Mam. I've been on the T-Mobile site and entered my number but when the choose your phones appears the HTC Desire is not there.

jah said:
@popkid, T-mobile usually send mobile data & MMS settings by SMS as soon as you insert your SIm into a new phone. If this did not happen visit the T-mobile support site, there is a page where you can provide your mobile number and T-mobile will send you the settings.
Click to expand...
Click to collapse
Settings were working just fine Thursday to Yesterday... it just stopped working for data overnight, got it to work for about 10 mins earlier after another factory reset, but then the H in menu bar disappeared again, O2 sim doesn't work for data in the Desire either... T-Mobile and O2 sims both work fine in my TD2, definitely seems to be a problem with the Desire itself or the ROM on it at least
On rebooting with new sim the desire asks for network and says it is configuring, but once you get to the social networking bit it says it can't connect to the network and to enable mobile data settings... (which are already enabled) I didn't get a text from T-Mobile when I first had phone btw.
Paul

Well it's all of a sudden started working for me, must just be a server problem I think, no doubt it will revert back to being very slow or not conecting again tomorrow

popkid:
I read somewhere, try to turn on then off the flight mode.
That could trigger the phone to activate the mobile network.
Otherwise, I suggest to give HTC a call.

Working... Finally
Tracked down the issue with mine... I think anyway, seems to be randomly deleting the APN info from the Mobile Network Settings, if I notice that I have no network and go to that page it is empty... reselect the network I'm on and it sorts itself out, no idea why they are being erased though!
Definitely not a server issue for me as the SIM works in my other phone when not working in desire...
P.

Sorry - wrong post for thread.

MMS?

I have an unlocked Nokia Lumia 900 from Rogers. As I'm sure most people here know, getting MMS to function on an unlocked [Nokia] Windows Phone can be a hassle. I've tried hard resetting my phone, changing the APN, etc, and so far I've had no luck whatsoever. Can someone guide me through a process that will enable MMS to work? It's fairly important considering the number of messages I send/receive every day...

Download Network Setup from the Nokia collection. That will configure MMS.

It's not available in Canada, for whatever reason.

CheeseTea said:
It's not available in Canada, for whatever reason.
Click to expand...
Click to collapse
Sorry, there's no way to configure MMS without Network Setup.

Are you sure you have Tango?

fpoon said:
Are you sure you have Tango?
Click to expand...
Click to collapse
Tango doesn't let you edit MMS apn's.

CheeseTea said:
I have an unlocked Nokia Lumia 900 from Rogers. As I'm sure most people here know, getting MMS to function on an unlocked [Nokia] Windows Phone can be a hassle. I've tried hard resetting my phone, changing the APN, etc, and so far I've had no luck whatsoever. Can someone guide me through a process that will enable MMS to work? It's fairly important considering the number of messages I send/receive every day...
Click to expand...
Click to collapse
Hi,
I had the same issue with Fido until another user on here helped me out. I called Fido and had them reset my data package. I believe the user called it re-provisioning. I have attached the link to the original thread. I just said I was having data issues which was not untrue because my data connection was extremely slow and that I had talked to someone who suggested reseting (re-provisioning) the data plan. After the re-provisioning the MMS started working and my Visual Voice mail (visiual voicemail through mms, not the windows phone as its not supported on Rogers from what I understand). In addition my data connection finally seemed to work correctly.
here is the link:
http://forum.xda-developers.com/showthread.php?t=1760248
Hope that helps.

exiva said:
Download Network Setup from the Nokia collection. That will configure MMS.
Click to expand...
Click to collapse
I'm trying to set-up MMS to work on T-Mobile USA. The problem is that the Network Setup app is missing some of the MMS APN settings fields, specifically, MCC, MNC and APN Type. Do you know of any way to work around this problem?

21stNow said:
I'm trying to set-up MMS to work on T-Mobile USA. The problem is that the Network Setup app is missing some of the MMS APN settings fields, specifically, MCC, MNC and APN Type. Do you know of any way to work around this problem?
Click to expand...
Click to collapse
I ran the network setup app and everything works fine on TMo US. MMS & Data. The settings pane (Settings > Cellular > Edit APN info) remains blank, but the settings are there.

exiva said:
I ran the network setup app and everything works fine on TMo US. MMS & Data. The settings pane (Settings > Cellular > Edit APN info) remains blank, but the settings are there.
Click to expand...
Click to collapse
Thanks. I finally got it to work last night after I did the 8773 update.

CheeseTea said:
I have an unlocked Nokia Lumia 900 from Rogers. As I'm sure most people here know, getting MMS to function on an unlocked [Nokia] Windows Phone can be a hassle. I've tried hard resetting my phone, changing the APN, etc, and so far I've had no luck whatsoever. Can someone guide me through a process that will enable MMS to work? It's fairly important considering the number of messages I send/receive every day...
Click to expand...
Click to collapse
I don't know if u still care or not, but u can flash the Mexico's latest ROM (telcel or smth), you won't have LTE, but you'll have everything else functional (mms and tethering included)! And you'll also lose the rogers splashscreen... yay

Has anyone tried the Country Variant Mexico MX Black LTE V1???

mega_dave said:
Has anyone tried the Country Variant Mexico MX Black LTE V1???
Click to expand...
Click to collapse
Yes, I have. I tried both this one and the TelCel rom. Both of them allowed me to finally use internet sharing and MMS. I'm pretty sure LTE works on both roms too it is just shown as 4G instead of LTE and when you are on HSPA it shows H instead of 4G like with the stock Rogers rom (and probably AT&T too). When tethered and showing 4G as the connection on my phone, I have gotten 1.5 MB/s down and about 800 KB/s up so I'm pretty sure that's an LTE connection. When I went to the cellular settings and changed it to only use 3G data, I get about 150 KB/s down and 80 KB/s up.

[Q] Why Does my Korean N7100 think I'm roaming and not connect to mobile internet?

I bought my n7100 on taobao here in China, and it's a Korean version. I put my China Mobile sim card in, and it makes and receives calls, and text messages and can use wifi with no problem.
The only thing is the mobile data doesn't work. I rooted and tried tweakker, and HiNet, to reset my APN and MMS settings, but that didn't work. My phone still thinks I'm roaming.. it displays
this message "Data Roaming, You have lost data connectivity because you let your home network with data roaming turned off".
I've also tried updating the APN and MMS settings manualy with information i've found on the web.
I've googled and searched this forum and I can't find much. I thought it would be an easy APN settings fix but it seems not to be...
I took my phone in to the local China Mobile store they couldn't fix it. I took it to a local android expert here and they didn't know what to do.
Any ideas would be greatly appreciated.

If you bought a Korean Note 2, you don't (shouldn't) have an N7100. I also purchased one through Taobao.
You should have an SHV-E250S, E250L, or E250K. Which one do you have? Check the baseband version under Settings > About device page.
No matter what, you're going to be limited to 2G only with China Mobile.

You're right, It's SHV-E250S, and I'm fine using the 2g in China on China mobile, but I'd just like to know how..any help?
Baseband Version is E-250SKSVLJK

Try removing all modifications to your APN settings.
Next, go into Settings > More settings > Mobile networks > Network mode and change it to GSM only. Also make sure that Data roaming is not selected. Run a new scan for network operators while you're in there to refresh your APN settings to the right ones.

In data network mode I only have 2 options "3g only" or "LTE Preferred" I have it on 3g only. I have now unchecked data roaming, but I don't see any place to scan for network operators. I have included a few screenshots here, sorry i don't know how to insert them.. http://tinypic.com/r/2198djn/6 http://tinypic.com/r/24dhfmx/6 http://tinypic.com/r/2zof98w/6

Now it's obvious why you don't have data. Is this the stock Korean ROM? Are you rooted?
I can point you to a decent ROM that will fix all of this, provided you have the patience to fix it. It's relatively easy.

Yes it seems to be the stock Korean ROM. I am rooted using http://forum.xda-developers.com/showpost.php?p=31801060&postcount=2 I'm more than willing to flash another rom. I've put about 20 hours into this so far, I imagine I can muster enough patience to finish it

Once they give us a damn Korean Note II section, this kind of information will be a lot easier to find.
Try this ROM for now, it's the one I've been using for a few weeks and I love it.
Link source: http://koxda.com/thread-98683-1-1.html
ROM Download: http://pan.baidu.com/share/link?shareid=149494&uk=3355956772
Password: koxda.com

Thanks a lot the rom (715mb) is downloading now, I have tried to flash ROM's on my old galaxy nexus, and on this note II, but I never succeeded, can you please link me to a good guide, on how to flash this rom? thanks.

Odin is included in the download. If you're using Windows 7 you may or may not have the drivers for the phone, and can grab them out of the All-in-one Toolkit. Just installing the toolkit should install the drivers necessary.
http://forum.xda-developers.com/showthread.php?t=1923956
The ROM you're downloading has two files and two pictures, as well. Open the pictures and follow along. All you have to do is click two buttons, select two files, then hit start. It WILL wipe your phone.

I installed that rom you suggested, I went into settings and did GSM only, and had it automatically find my network (china mobile) selected it, rebooted, and still it says i'm roaming so there is no connectivity... any more ideas?

Can you try somebody else's SIM?
There's no reason you should not be getting service unless something is not right with your SIM or phone.

I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?

my gf will be home from work in a couple hours, I can try her sim card then.. my sim card was cut by me for my old iPhone.. is it possible or likely that the phone can still make and receive calls, but that somehow data connectivity was affected by me cutting the card? also one guy at the phone fixing store tried his sim card (from another company) and internet worked fine he said..

dadroidda said:
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
Click to expand...
Click to collapse
China mobile have various sim plans, from local to province to national. Are you using the sim in the same city in which you bought it? If not and you don't have a national plan, it could be why the phone is showing roaming. In China going from one province to another is already considered roaming unless you have a national plan. This is from my experience back 2 years ago. Also, you best check at a China mobile shop if you have data activated, gprs/edge is not activated by default, you need to ask them to do it.
I would advise you to switch to China unicom as they have 3g/hspa which is much faster than china mobile.
Sent from my GT-N7105 using xda premium

For clarfication, I am in Hainan, and the card is from hainan. I use the same sim card in my galaxy nexus without any problem. I tried my gf's card just now, it didn't say any problem with connectivity, and did not display roaming.. And it shows the G symbol (for 2 or 3 G I assume), and has up and down arrows next to it.. but it doesn't actually work for browsing the web or using apps over the data network.. I even reset all the APN settings and let it automatically find the China Mobile network, but it didn't help.. what if I try to set the APN settings manualy? and any other ideas??

Showing the G symbol is GPRS, which is 2G. You will not get 3G on the N7100, N7105, or Korean model Note 2 on China Mobile.
Sounds like you need a new SIM card. You can try to set the APN manually to make the data work with hers. I've never had to set an APN manually and I've used many phones here with all 3 carriers, so it's a bit odd to me. No clue why your card doesn't work, but since hers is working fine, it's definitely not your phone.

For the record, her card displayed G, but even after messing with settings, I couldn't get it to have working data network..
Today I bought a new card, and had it officially cut to size, put it in the note II and it's still telling me no data connectivity due to i'm roaming.. i'm so frustrated
edit: after restarting a few times and trying to automatically make it register on china mobile .. it worked on the 4th attempt.. it still displays data roaming, and I had to enable data roaming... but now it works, even though it says i'm roaming?? wtf

Ive the same problem with my Korean galaxy note 2 all voice service work perfect but when I tried to turn on data it says insert Usim Card to access network please help

HTC One's MVNO Setting

Hey guys, I'm wondering if anyone know how to access the MVNO setting (mobile virtual network operator type) within APN of the HTC One M8.
I live in Australia and currently on the Virgin Mobile Network which is a MVNO of Optus. I was on a M7 and recently bought a M8 off a friend for cheap. However when I have installed the nano SIM, I can only make calls and texts and could not get the internet to work even when the APN settings are correct. I took it to the Virgin Mobile store and they have also tried playing around with the APN settings with no luck.
The odd thing is that when I remove the SIM card and place it in another phone it doesn't work on the other phone either . But when I try place a SIM card from another carrier (Telstra) into my M8 it works fine. Virgin Mobile has issued me a new nano SIM and I did the same tests and got the same results which is really odd. Virgin Mobile has also checked on their system and confirmed to me that internet is ACTIVE.
I've been reading around and the only other solution I can think of is accessing the MVNO setting and changing in to IMSI in hope it works. If anyone could please tell me how to access MVNO on the M8 it would be much appreciated.
Network: Virgin Mobile
Phone is SIM unlocked
Bootloader unlocked, S-OFF and Super CID
ROM: Android revolution HD 21.0
Firmware : 3.28.401.7

Most likely you need a different radio...

oblivianz said:
Hey guys, I'm wondering if anyone know how to access the MVNO setting (mobile virtual network operator type) within APN of the HTC One M8.
I live in Australia and currently on the Virgin Mobile Network which is a MVNO of Optus. I was on a M7 and recently bought a M8 off a friend for cheap. However when I have installed the nano SIM, I can only make calls and texts and could not get the internet to work even when the APN settings are correct. I took it to the Virgin Mobile store and they have also tried playing around with the APN settings with no luck.
The odd thing is that when I remove the SIM card and place it in another phone it doesn't work on the other phone either . But when I try place a SIM card from another carrier (Telstra) into my M8 it works fine. Virgin Mobile has issued me a new nano SIM and I did the same tests and got the same results which is really odd. Virgin Mobile has also checked on their system and confirmed to me that internet is ACTIVE.
I've been reading around and the only other solution I can think of is accessing the MVNO setting and changing in to IMSI in hope it works. If anyone could please tell me how to access MVNO on the M8 it would be much appreciated.
Network: Virgin Mobile
Phone is SIM unlocked
Bootloader unlocked, S-OFF and Super CID
ROM: Android revolution HD 21.0
Firmware : 3.28.401.7
Click to expand...
Click to collapse
I just checked on my phone under mobile networks > APNs and at the very bottom I get the option to choose the MVNO type and value, so the only thing I can suggest is making a twrp backup of your current arhd and flashing another rom with that option (since it's not appearing on the one you're using).
The rom I'm on right now is Dirty Unicorns.

I think you might be on to something
Sent From My HTC One M8 GPE

mattprice86 said:
I just checked on my phone under mobile networks > APNs and at the very bottom I get the option to choose the MVNO type and value, so the only thing I can suggest is making a twrp backup of your current arhd and flashing another rom with that option (since it's not appearing on the one you're using).
The rom I'm on right now is Dirty Unicorns.
Click to expand...
Click to collapse
Thanks for your help. I managed to solve the issue. It was simply a bad imei, changing it did the trick.

oblivianz said:
Thanks for your help. I managed to solve the issue. It was simply a bad imei, changing it did the trick.
Click to expand...
Click to collapse
I need to try to this my imei number is no goodfrom the previous owner whofiled it lost when he thought it had been stolen yet lucky me it showed up a day after he the replacement did for the HTC One Max????? (HTC6600LVW) yet I am sticking with my Galaxy Note 3 as the 200 difference from the CPU is a great deal when being held next to each other... So I've decided to sell it to my roommate who uses metro pcs told her to buy an unlock pin for her SIM card to work. I read about rooting the phones but being that it is not mine I'm not lying to the poor girl am I?

Ported AT&T from Cricket (AT&T), nxtgenphone APN gives no data?????

So I jumped on the AT&T/DirecTV Unlimited data deal and ported my phone today. It all looked normal and I got the activation texts and such - it even populated the nxtgenphone APN info (though it was deselected and I had to select it). Anyway, I've had no data at all. As a test, I switched the APN to phone and data works, but the speeds appear to be much lower than what my wife's iPhone is seeing on the nxtgenphone APN. Anyone got any tips?
I'm running Viper 2.5, latest US unlocked firmware and US unlocked selected as carrier, and it works fine on AT&T other than this......only other thing I can mention is when I select preferred band or whatever it shows WCDMA/GSM and if I change it to WCDMA/GSM/LTE it reverts back for some reason. Any help much appreciated. I've called AT&T and they're like, uh, we don't sell the HTC 10 so can't really help you... grrrrrr.....

vettejock99 said:
So I jumped on the AT&T/DirecTV Unlimited data deal and ported my phone today. It all looked normal and I got the activation texts and such - it even populated the nxtgenphone APN info (though it was deselected and I had to select it). Anyway, I've had no data at all. As a test, I switched the APN to phone and data works, but the speeds appear to be much lower than what my wife's iPhone is seeing on the nxtgenphone APN. Anyone got any tips?
I'm running Viper 2.5, latest US unlocked firmware and US unlocked selected as carrier, and it works fine on AT&T other than this......only other thing I can mention is when I select preferred band or whatever it shows WCDMA/GSM and if I change it to WCDMA/GSM/LTE it reverts back for some reason. Any help much appreciated. I've called AT&T and they're like, uh, we don't sell the HTC 10 so can't really help you... grrrrrr.....
Click to expand...
Click to collapse
I'd suggest ruu to stock us unlocked rom and see if the issue persists.
Or, try clean flash of viper.
I have no issues using US unlocked on AT&T with both stock rom and ice.

Thanks for trying to help. I just finished trying stock RUU and same problem. I'm convinced, as I was before, that this is AT&T's issue. I've read numerous posts this afternoon that because the HTC 10 (and other phones) aren't in their "LTE approved" database, nxtgenphone APN won't work, or it will only give HSPA speeds. Seems like everyone who has resolved it, or didn't run into the issue at all had another AT&T LTE phone they could use for the IMEI on the account, or the rep entered the model as an iPhone or similar to make it work. Really, really frustrating, as they refuse to help me and I'm starting to think I should just terminate in the 14 day window and do T-mobile or Verizon.

I have at&t and everything worked out of the box, I've never been on stock rom, always on Viper I did the unlock and s-off without a sim and never had an issue or called at&t to activate the device I just transferred my sim from my note 4 to the HTC 10, no provisioning issues at all, VOLTE works, LTE is fine as well while on a phone call... No issues... If you need anything to compare let me know
Sent from my htc_pmewl using XDA Labs

jocarog said:
I have at&t and everything worked out of the box, I've never been on stock rom, always on Viper I did the unlock and s-off without a sim and never had an issue or called at&t to activate the device I just transferred my sim from my note 4 to the HTC 10, no provisioning issues at all, VOLTE works, LTE is fine as well while on a phone call... No issues... If you need anything to compare let me know
Sent from my htc_pmewl using XDA Labs
Click to expand...
Click to collapse
Thanks for replying. They did confirm it was a provisioning issue and they fixed it today. They had to do something different, as the default HTC 10 provisioning and IMEI check didn't fix it even when they tried it a second time, but they were able to adjust something and LTE definitely works now. VoLTE working here, too. Thanks!