[Q] Yet another Google Play Services Error 491 help request, but... - Galaxy Tab S Q&A, Help & Troubleshooting

I've tried all of the fixes I've found but nothing works.
I was running rooted stock 4.4.2 and then upgraded to 5.02. (the new UK release from SamMobile). Everything works fine, except Google Play Services. Initially I got the 492 error but cleared that. Now, no matter what I try, it just keeps popping up.
I have TWRP 2.8.7.0 recovery and I have a TWRP back-up from a month ago.
Anyone any new ideas? (apart from delete account reboot, delete cache, data, force stop Google Play Services/Store)
Please?
Pretty please?

Check your time and date.
John.

When you get that error it usually asks you to update google services. Always does for me when I reload lollipop and fixes it every time.
Or just download from the link below.
You need to go to apps settings and check the version number of Google services. You need the last 3 numbers in brackets. Probably 436 if you're on lollipop.
http://www.apkmirror.com/apk/google...ices-7-5-74-1997312-436-android-apk-download/

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[Q] Playstore not working over home wi-fi / error 927

Hey folks
I searched for similar topics but nothing helped
When connected on my home wi-fi I can't download or update from PlayStore. But over other Wi-Fi Networks it works, like at friends home or at work. Also over 3G there is no problem.
When updating I get the notification "Update for "the app" could not be downloaded due to an error (927)
I tried the uninstall updates from google play services and data from dl manager method, wipe dalvik method, log out delete google account and relogin with the google account method. Rebooted router, checked for some strange settings... nothing helped.
Anyone got an Idea what could cause this problem?
Thanks
Batou069 said:
Hey folks
I searched for similar topics but nothing helped
When connected on my home wi-fi I can't download or update from PlayStore. But over other Wi-Fi Networks it works, like at friends home or at work. Also over 3G there is no problem.
When updating I get the notification "Update for "the app" could not be downloaded due to an error (927)
I tried the uninstall updates from google play services and data from dl manager method, wipe dalvik method, log out delete google account and relogin with the google account method. Rebooted router, checked for some strange settings... nothing helped.
Anyone got an Idea what could cause this problem?
Thanks
Click to expand...
Click to collapse
Every time that I've had that issue, here's what I do. I'm aware you've tried about half of the things, but you missed a step lol.
1) Settings>Apps>Running Force Stop Google Play/Anything else tied to it (I usually stop all Google services)
2) Log out of your Google Account
3) Go into your app drawer, tap and drag the Google Play icon to the "info" to open up the info on the app.
4) Clear data and cache for the app, disregard the warning messages
5) Reboot device
6) Log back in
7)????
8) Profit
I'll give it a try, thanks!
Just wanted to pitch in my two cents on my experiences with this problem:
I have a rooted Sprint Note 2 running CM 10.2. I had no problems with the Play Store when I first rooted and got CM up and running. However, I had to flash back to a stock ROM because of GPS issues. When I flashed back to CM (via nandroid restore), Play Store was returning the error: "Error retrieving information from the server [RPC:S-5:AEC-0]."
So I deleted Play Store data and restarted. Then, strangely enough, when I logged back in, the Play Store did not have anything in "My Apps" or "Installed Apps," and when I tried to download anything, now it was returning "download error (927)."
So then, I deleted Play Store and Google services data and tried again. No good. So then, I cleared the Play Store and Google Services data, booted into recovery, and flashed gapps again (e.g. a clean install of Play Store). Still got error 927. I then tried switching google accounts on Play Store - still no luck.
As I was still in the office at this point, I gave up and decided to go home to try later. When I came above ground on the subway, I noticed that Play Store was automatically updating some of my apps with no problems.
In conclusion, I have no idea which solution - or combination of solutions - worked, but the problem was solved. Here is a list of every step I took:
1. Deleted Play Store and Google Services data in Apps
2. Reinstalled the Play Store
3. Switched Google Accounts
4. Waited 30 minutes to try again?
Hope this helps for people having this annoying problem.
pillzbury said:
Just wanted to pitch in my two cents on my experiences with this problem:
I have a rooted Sprint Note 2 running CM 10.2. I had no problems with the Play Store when I first rooted and got CM up and running. However, I had to flash back to a stock ROM because of GPS issues. When I flashed back to CM (via nandroid restore), Play Store was returning the error: "Error retrieving information from the server [RPC:S-5:AEC-0]."
So I deleted Play Store data and restarted. Then, strangely enough, when I logged back in, the Play Store did not have anything in "My Apps" or "Installed Apps," and when I tried to download anything, now it was returning "download error (927)."
So then, I deleted Play Store and Google services data and tried again. No good. So then, I cleared the Play Store and Google Services data, booted into recovery, and flashed gapps again (e.g. a clean install of Play Store). Still got error 927. I then tried switching google accounts on Play Store - still no luck.
As I was still in the office at this point, I gave up and decided to go home to try later. When I came above ground on the subway, I noticed that Play Store was automatically updating some of my apps with no problems.
In conclusion, I have no idea which solution - or combination of solutions - worked, but the problem was solved. Here is a list of every step I took:
1. Deleted Play Store and Google Services data in Apps
2. Reinstalled the Play Store
3. Switched Google Accounts
4. Waited 30 minutes to try again?
Hope this helps for people having this annoying problem.
Click to expand...
Click to collapse
My problem wont be fixed with any of these as its 927 on all of my devices but sometimes after 11pm it works. and sometimes during a reset of my phone they will automatically download sporadically. Its google servers for me. To bad google's customer service is one of the worst i have seen.
I would have to agree I have the same issue and have had it since December of last year at least. I have an email thread that shows the ongoing issues and they have never fixed a single issue. I can't even load the play store at all now just get connection timed out retry and forget trying all the "fixes" because I have gone through hours and hours and tried every fix that anyone could suggest. For a while I was able to download successfully but not reliably and ONLY ON CELLULAR. Google servers even knew when I was connecting to another phone (using it as a hotspot) and since it was cellular it worked fine. But if I used a real landline wifi it would error every single time. I basically have given up and will not buy another app or even use my android devices and thankfully I have others to use since I work for a phone company but google is absolutely pathetic in this. Google's suggestion is they are working on it and there is nothing else they can do for me. That's fine if it was a few days or maybe a few weeks but this is well over 4 months and they are making products unusable.

[Solved] Play Store Error 920; CM 10.2.

Really enjoying my (problem free) Nexus 7 2013, but stock Android has some missing features compared to CM10 that is on my phone. So last night I installed CM 10.2 (8/24), and 8/13 gapps for android 4.3. Also put in a custom kernel (bulletproof). Everything set up, and then part way through installing all my apps, google play stopped with a 920 error on all the rest of the apps, and refused to do anything more.
Redownloaded both CM 10 and gapps, erased, reflashed (no custom kernel this time), same error 920 partway through the downloads.
A new CM10.2 build (8/26) was available this morning, so downloaded that, redownloaded the gapps again, and flashed. Almost all of the apps got downloaded this time, although a few had an error 923 (manually downloaded those without additional issue right away). But right at the end of the auto downloads, the play store crashed (application unexpectedly closed), and when I went back to it, error 920s again.
Some research online lead to a few possibilities:
http://forum.xda-developers.com/showthread.php?t=2155346
Cleared cache on play store and play services. No help.
Titanium Backup won't find my old backups, despite walking through the instructions at the CM10.2 thread. So I can't restore the Android ID as someone suggested.
At one point I completely removed my google account, the data in the play store app, the download manager, and play services. That worked, sort of - I could download apps without error 920, but it decided that all of my previously installed apps were installed from somewhere other than the play store, so to get them back to normal state required un/reinstalling all of them. I started over instead.
http://forum.xda-developers.com/showpost.php?p=42118452&postcount=3
This has a very detailed fix, that involves installing an updated version of the play store and a different play account. But I was already on the latest version of the play store (tried installing the same apk over top, but it didn't make any difference), and the secondary google account worked to download things, but didn't fix the first one.
http://forum.xda-developers.com/showpost.php?p=40261617&postcount=5
While writing this post, I saw the suggestion in the s3 thread to wipe cache / dalvik and repair permissions from recovery. Tried it as a last resort, and suddenly I have full functionality again. Not sure why that fixed it, when I had done those steps as part of the install, but there you go.
Thought I would go ahead and post this as fixed in case anyone else had the same issue. All the results I found searching for this problem were for other devices, or other errors for this device. Hopefully my story and link collection will be useful to someone else.
I just got my Nexus 7 (2013), "N7b" for short?, anyway, when I started it and I began downloading all my apps, it shipped about 50 with error 920. Then it started getting them all. After that it seemed episodic. For a while they would update, for a while they would error.
I also updated the apps on some of my other devices and was also getting an occasional error downloading the apps. So, i think this is a problem with google's server, not our apps or ROMs.
Works with GNex as well.
jerdcox said:
http://forum.xda-developers.com/showpost.php?p=40261617&postcount=5
While writing this post, I saw the suggestion in the s3 thread to wipe cache / dalvik and repair permissions from recovery. Tried it as a last resort, and suddenly I have full functionality again. Not sure why that fixed it, when I had done those steps as part of the install, but there you go.
Click to expand...
Click to collapse
Thanks. This worked for me and my Galaxy Nexus after I clean flashed AOKP MR-1 Milestone 2, and got the errors as my apps were downloading again.
Worked for Galaxy Tab 2!
This also worked for my Galaxy Tab 2 running CM10.2. Thanks for the post.

googleplay services keeps crashing

hello
I'm having trouble setting up my tab s.
After a factory reset, everytime I try to log in to my google account, google play services crashes and I can't setup my tablet.
Any ideas? I tried downloading the latest playstore apk, but no dice..
Thanks
Keep us posted cause I had the exact same problem. I factory reset and the Google stuff won't even pop up. I try to log into the play store and Google services crashes. I even flashed a fresh install with odin and the same thing happens. I did get it to work after updating with a ota. As soon as I did all the Google stuff was fine. I also have a back up so I rooted and and restored from the backup with flashier. I've searched and tried so many things and nothing else seemed to work.

google play services issue & nougat issue

Hello all.
After 5 years of having a HTC One s it was time for an upgrade. I upgraded to the HTC m9. I am having 2 issues first is that I cannot find a version of Google Play services to work on my phone. I can find an old version where I can access the play store but I can not open any other google related apps due to an error saying that google play services needs to be updated. Any time I update I get the warning that google play services has stopped working. I have tried clearing the cash and resetting app preference but with no luck. I am on stock 6.0. What build version of the app should I be on?
On a second issue I can not update to nougat as the install fails at 25%. The screen changes to a red triangle with a line and the phone reboots and nothing has changed. Also if I go to update again the file seems to be gone as I have go download again.
Please contact if you need any more info or if you can help please.
Thanks
Found out I'm not the only person with this issue. No fix found yet tho I'm afraid.
https://community.o2.co.uk/t5/Andro...y/Android-7-on-HTC-One-M9/td-p/1038970/page/5

Some apps not updating or installing on Google Play (EMUI 11.0.0.140 - EVR-L29)

Hi,
Anyone getting an error on Google Play Store installing apps or app updates? Some weeks ago one of my installed apps had an update and when installing it gave an error -- no error code as far as I could see. The update continued to be listed every time I went to the Store and stayed there. Finally I decide to uninstall / install the app hoping it would fix the issue. But no, then I couldn't install the app all together, producing the same error. I've contact the developers and after some weeks they replied saying it was an issue on Google's Store. I've reach Google which after investigating, are not aware of any similar problem. I've also done all the procedures recommended in such situation like cleaning cache, data, ... from Google Store; removing and adding back Google ids on the devices, nothing. Unable to solve this I finally gave up some days back.
Yesterday, the problem started with another app update. I see the update, click install, it downloads, starts installing, gives an error and goes back to be listed in the available updates...
Any help welcome.
Thanks.
Same thing happened to me, the reason is Google Play, I uninstalled Google play since my Chinese version didnt come with one, I then had to use a third party installer and installed the newest Google play and everything went back to normal and was able to install all the apps I havent been able to in the last 2 months but didnt care enough to figure it out until last week when I got fed up.
Hi,
Thanks for the inputs.
I've the EVR-L29 running Google services so I can only remove the updates from the Store, data and cache; which I did but didn't solve the problem. I also removed Google user, reboot, and added it back. Issue still persists...
I've contact Google and seems they are not aware of any similar problem. At least that was the feedback I received.
I do see a couple of comments of other users of the app I can't install with the same problem; someone with a Xiaomi and another user with a Huawei phone.
Any ideas? Thanks.
The only thing I can go by is what occurred to me I couldn't install chipotle app or anything, it took uninstalling it, I do know there is a command to uninstall apps and there was an app as well, been awhile but if memory serves me right, the app you used to find the location was App inspector then you had to uninstall it through and adb command line. I would check to see what version of Google Play you have installed. The version I installed that fixed my issue was version 25.4.20-21

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