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Sometimes when my phone rings I can't get it out of lock to answer the phone. When the caller hangs up only then I can answer. This is intermitant. I don't know what to do.
Running the stock ROM, and rooted with unrevoked.
michelbites said:
Sometimes when my phone rings I can't get it out of lock to answer the phone. When the caller hangs up only then I can answer. This is intermitant. I don't know what to do.
Click to expand...
Click to collapse
What ROM are you running? Rooted or not rooted? These are things you should remember to post when you're having issues. Makes diagnostics much easier
All I have done was root it. I didn't install any rom or anything. I only rooted it to get the wifi tethering.
So screen turns on, but you are not able to press "answer" when a call is incoming?
Its telling you to hang up on stock rom and go custom. Plus you have better support specially being in this community.
Just saying
Sent from my ADR6300 using XDA App
nikon_rh50 said:
Its telling you to hang up on stock rom and go custom. Plus you have better support specially being in this community.
Just saying
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I'm inclined to agree. Custom ROMs definitely go waaaaay above and beyond the stock one. I use a combination of MyBackup Root and Titanium Backup free for contacts/messages and apps, respectively. Once you go custom, you never go back
What I was trying to say is that the screen is locked when the phone rings and then when I go to answer the phone it will not unlock until the phone stops ringing. But like I said in the first post this doesn't happen all the time. I would say about 25% of the time it does this. Sooo... Thats what I was trying to say.
Are you using Google Voice?
Are you using Google Voice to direct your calls? I have 3 phones that GV directs my calls to, and I've noticed that sometimes that causes one or the other of the phones to ring "late". Sometimes the Inc, sometimes not. I don't notice an issue when someone calls my direct line to any of the phones.
I am wondering what you would get if you use an app like No Lock that disables the lock screen.
I started using it when I had a roms lock screen fighting with a launcher's lock screen. I would get stacked lock screens, but only sometimes.
Running without a lock screen is not for everyone, so think about how you use your phone before disabling this great security feature. For me, my phone never leaves my side, and I mean NEVER. And if a "friend" starts poking at my phone I start poking in their face or purse... They learn after awhile.
reisa said:
Are you using Google Voice to direct your calls? I have 3 phones that GV directs my calls to, and I've noticed that sometimes that causes one or the other of the phones to ring "late". Sometimes the Inc, sometimes not. I don't notice an issue when someone calls my direct line to any of the phones.
Click to expand...
Click to collapse
I thought it was GV also but its not I uninstalled it and it would still do it.
Manitook said:
I am wondering what you would get if you use an app like No Lock that disables the lock screen.
I started using it when I had a roms lock screen fighting with a launcher's lock screen. I would get stacked lock screens, but only sometimes.
Running without a lock screen is not for everyone, so think about how you use your phone before disabling this great security feature. For me, my phone never leaves my side, and I mean NEVER. And if a "friend" starts poking at my phone I start poking in their face or purse... They learn after awhile.
Click to expand...
Click to collapse
I'm not sure if I would like the no lock because I tend to put my phone in my pocket all the time and it would just turn on and pocket dial people. LoL
Manitook said:
Running without a lock screen is not for everyone, so think about how you use your phone before disabling this great security feature. For me, my phone never leaves my side, and I mean NEVER. And if a "friend" starts poking at my phone I start poking in their face or purse... They learn after awhile.
Click to expand...
Click to collapse
App protector sounds like a good app for you.
Sent from my ADR6300
SetCPU?
Assuming screen is off when it cannot be unlocked - but...
Are you running SetCPU w/ a low screen off profile?
If not, maybe install SetCPU, and set a higher frequency in the screen off profile settings.
SetCPU is available in the market; it's also available as a free d/l for XDA members here on XDA.
smtom said:
Assuming screen is off when it cannot be unlocked - but...
Are you running SetCPU w/ a low screen off profile?
If not, maybe install SetCPU, and set a higher frequency in the screen off profile settings.
SetCPU is available in the market; it's also available as a free d/l for XDA members here on XDA.
Click to expand...
Click to collapse
Good call, I do remember when I was revving CPU way down with screen off. When it had been off for ~1-2 hours it'd be sluggish and take a bit for the CPU to rev back up. Never used it that long though because the Kernel I'm using now does this and using setCPU just chews up battery.
POQbum said:
Good call, I do remember when I was revving CPU way down with screen off. When it had been off for ~1-2 hours it'd be sluggish and take a bit for the CPU to rev back up. Never used it that long though because the Kernel I'm using now does this and using setCPU just chews up battery.
Click to expand...
Click to collapse
Well, there's something to try then - if the kernel is making the device slow to wake, use SetCPU to bump up the screen off profile and see if the issue persists.
Couple folk note just this issue in the kernel threads.
This is a known problem I struggle with myself. You may find that you can stroke up to deny the call but not unlock. It seems that this is some kind of grounding problem. Hearing that I tried setting the phone down and swiping while I wasn't touching it otherwise with some success. I've heard a quick cycle of the power button followed by an immediate swipe down can work. Some report pressing the screen firmly before swiping works. I usually just swipe up, call back and say "sorry about that, what's up?" After all, most people are used to drops and stuff because of Iphones.
I periodically goog "incredible can't answer" looking for the golden bullet.
I have the above issue with stock 4.2. Sometimes the screen goes blank (like a dark Grey back light), the phone is still on, but I can't get into it anymore. It registers touches etc, just the screen doesn't get back.
Flashed clean stock Image, factory reset and data restore.
Only battery pull helps. Happens 1 or 2 times per day in various situations (texting, browsing, whatsapp). Luckily I don't have any of the other 4.2 problems, except the missing December in Contacts. The phone is otherwise snappy as hell with 167 apps installed, recent tasks and swiping to close apps are instant.
Did anyone find a solution yet?
Sent from my Galaxy Nexus using Tapatalk 2
nomad4ever said:
I have the above issue with stock 4.2. Sometimes the screen goes blank (like a dark Grey back light), the phone is still on, but I can't get into it anymore. It registers touches etc, just the screen doesn't get back.
Flashed clean stock Image, factory reset and data restore.
Only battery pull helps. Happens 1 or 2 times per day in various situations (texting, browsing, whatsapp). Luckily I don't have any of the other 4.2 problems, except the missing December in Contacts. The phone is otherwise snappy as hell with 167 apps installed, recent tasks and swiping to close apps are instant.
Did anyone find a solution yet?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Same thing here, never had an issue with 4.1.2 but now it happens 2-3 times a day
Sent from my Galaxy Nexus using xda premium
same me..
this is really annoying..anyone tried a clean install of 4.2 to see if its get solved? im bored to wipe..
andQlimax said:
same me..
this is really annoying..anyone tried a clean install of 4.2 to see if its get solved? im bored to wipe..
Click to expand...
Click to collapse
Let me know how that works... I have been having this problem also. Screen is blank every 2 days it happens once. Ever since 4.2 update. Before that I had no issues like this.
Also un related but I've started to notice faint horizontal lines in my screen. I use auto brightness. Is this normal or return for warranty?
i can confirm this happens to me too.
4.2 stock only rooted with custom recovery.
Same here folks, It may a bug in the 4.2 builds since Sprint did not officially release 4.2 yet.
This happens on my GSM model. It's never been rooted, and only started doing this after the 4.2 OTA.
You can shut the phone down without pulling the battery. Press the power button once to lock (or just wait until it locks on its own). Press the power button again to bring up the unlock screen, unlock and then long-press the power button. A short vibration tells you when the shutdown menu is up, and the SHUT DOWN button is across from the midpoint of the volume rocker, so you can press it without seeing it. The display works fine when it's powered back up again.
I have a theory that the problem is related to another bug in the auto-brightness in 4.2. The display always goes to maximum brightness for a split second before going black. I have set my phone to manual brightness for the last day or so and have not seen the problem again (yet).
same issue here, I'll try to keep the brightness to manual to see if it works
chanchan305 said:
same issue here, I'll try to keep the brightness to manual to see if it works
Click to expand...
Click to collapse
Manual brightness didn't work for me. Everything I have read seems to lead to something wacky in source. I finally went back to 4.1.2. It hurt to go backwards,but no more issues. I'll come back when it is fixed.
By the way, I did discover that if I was at my computer when it happened, I could reboot the phone using adb.
MondoMor said:
This happens on my GSM model. It's never been rooted, and only started doing this after the 4.2 OTA.
You can shut the phone down without pulling the battery. Press the power button once to lock (or just wait until it locks on its own). Press the power button again to bring up the unlock screen, unlock and then long-press the power button. A short vibration tells you when the shutdown menu is up, and the SHUT DOWN button is across from the midpoint of the volume rocker, so you can press it without seeing it. The display works fine when it's powered back up again.
I have a theory that the problem is related to another bug in the auto-brightness in 4.2. The display always goes to maximum brightness for a split second before going black. I have set my phone to manual brightness for the last day or so and have not seen the problem again (yet).
Click to expand...
Click to collapse
bfprd0 said:
Manual brightness didn't work for me. Everything I have read seems to lead to something wacky in source. I finally went back to 4.1.2. It hurt to go backwards,but no more issues. I'll come back when it is fixed.
By the way, I did discover that if I was at my computer when it happened, I could reboot the phone using adb.
Click to expand...
Click to collapse
I experience this issue, but not that frequent. Once every 4 or 5 days, i don't know. I've managed to pull a logcat today as i was near of pc, as posted before, adb/phone is responsive, it even locks the screen normally, there was nothing useful on dmesg. I don't normally use auto-brightness, but enabled it a little while ago, although now i'm not sure if it was enabled the first time it happened. This last time, it wasn't enabled, that I'm sure.
It happened to me both when I was using XDA-app. I have almost 0 user apps installed right now, also uninstalled XDA. Reporting back in a few.
the issue is related to location services
the "bug" has been reported to google http://code.google.com/p/android/issues/detail?id=40140
for a temporary fix turn off services/apps that track you e.g. latitude
ogdobber said:
the issue is related to location services
the "bug" has been reported to google http://code.google.com/p/android/issues/detail?id=40140
for a temporary fix turn off services/apps that track you e.g. latitude
Click to expand...
Click to collapse
huh... i also don't have location services active nor gps. i never do.
and, in our case, the phone is still on, it doesn't reboot, just the screen is black. it's not the same issue.
edit: if i manage to hit it again, my next step will be unroot. full stock.
bk201doesntexist said:
huh... i also don't have location services active nor gps. i never do.
and, in our case, the phone is still on, it doesn't reboot, just the screen is black. it's not the same issue.
edit: if i manage to hit it again, my next step will be unroot. full stock.
Click to expand...
Click to collapse
ok...star this issue https://code.google.com/p/android/issues/detail?id=40019
Problem: Cannot turn on the screen by pressing the power button sometimes. The screen is black or very dim, I cannot tell. One can see nothing on the screen, and it doesn’t accept any touch input, either. The phone still rings if there’s an incoming call. If this happens, the following several presses (about 10 - 20) on the power button will probably lead to a reboot. The “screen auto-rotate” and the proximity sensor may fail after the reboot, but will recover after a manual reboot.
Frequency: Fewer with higher Rom version. About once per day for 4.3.
Other description:
The problem frequently happens when I just take the phone outside my house/office, and seldom happens when the phone just stays somewhere.
The problem seems to be irrelevant to the remaining battery capacity or the uptime, but it never happens when charging.
The problem seems to be irrelevant to the Apps installed.
The problem seldom happens in the first 3-4 days after flashing a Rom, but happens more and more frequently as time goes by. My guess is some cache is stuffed by some trash, which causes the problem. The phone may be fine as long as the trash can be cleaned up on a regular basis.
I manually reboot my phone at most every two days.
Solutions tried, but don’t work
Flashing official ROMs 4.0.4, 4.1.1, 4.1.2, 4.2.2 and 4.3 following the procedure “adb reboot bootloader; fastboot oem unlock; flash-all; fastboot oem lock”, without google wallet, not rooted.
Turning off the auto-brightness control, as suggested by some post on the Internet.
Does it look like it goes to standby normally or does the screen show gibberish and then turns off?
Sent from my Galaxy Nexus using XDA Free mobile app
Thymo said:
Does it look like it goes to standby normally or does the screen show gibberish and then turns off?
Sent from my Galaxy Nexus using XDA Free mobile app
Click to expand...
Click to collapse
Thank you very much.
I think it's standing-by normally even through the screen is black (or very dim, I cannot tell), since it rings if there's an incoming call. I can see nothing from the screen, and I don't think the screen accepts any touch input, either.
Does this answer your question? Thank you.
Bobby_yan said:
Thank you very much.
I think it's standing-by normally even through the screen is black (or very dim, I cannot tell), since it rings if there's an incoming call. I can see nothing from the screen, and I don't think the screen accepts any touch input, either.
Does this answer your question? Thank you.
Click to expand...
Click to collapse
Thanks.
Was just asking if you had gibberish yes or no. In that case i've got a different issue than you (Suspecting f*cked GPU).
Have you tried a different ROM/Kernel combination maybe it's related to that.
Thymo said:
Thanks.
Was just asking if you had gibberish yes or no. In that case i've got a different issue than you (Suspecting f*cked GPU).
Have you tried a different ROM/Kernel combination maybe it's related to that.
Click to expand...
Click to collapse
No.
No, I just tried the official ROMs. Any suggestion?
Perhaps it's just busy in the background and running low on RAM. Give LagFix a try. Sorry can't link atm as I am on mobile...
eKeith said:
Perhaps it's just busy in the background and running low on RAM. Give LagFix a try. Sorry can't link atm as I am on mobile...
Click to expand...
Click to collapse
Thanks a lot. I'm trying it.
Bobby_yan said:
Thanks a lot. I'm trying it.
Click to expand...
Click to collapse
LagFix does NOT help in my case. Any other suggestions? Thanks.
I've also had this blank screen with calls still ring issue for as long as I can remember, nearly 2.5 yrs.
I've always suspected it's my ROM and so I'd try out another ROM'S, BUT no other ROM works like how I'd like, so I always come back to my ROM.
It doesn't happen every single day, but it does happen very often.
I've tried using apps that auto reboot daily, but eventually this blank screen issue will return.
Unfortunately I can't seem to find any solution, so I just put up with it, it's like the 1 only flaw with my ROM.
&
Not to be at all rude, but I'm really glad op has had this issue from testing other versions of Android, cause then at least I know I don't need to give up my great tablet mode ROM.
LOL
I think I've finally found a work around for this screen of death.
Using Exposed, download/install this module/extension:
Disable Proximity
http://repo.xposed.info/module/com.mrchandler.disableprox
It does exactly what it's name is and ever since then I've not once had to remove my GN battery to work again because the screen went completely dead.
NVM
Screen still goes dead.
Anyone find an actual fix to this?
isajoo,
I had pretty much the same problems with my Galaxy Nexus running CyanogenMod 11 M12.
It got better by doing the following :
Blowing dry air in the earpiece… though the proximity sensor is clearly beside it. Can't do any harm though, I guess.
Settings/Applications/All/menu/Reset applications preferences (or whatever that's called in english) : that seemed to do a lot of good to my phone ! However, it's a very unsatisfactory answer on a technical point of view, as I still don't know WHAT was precisely needed. It's a "magic wand" solution for which I can't give an explanation.
Not specifically related, but greatly helped my phone in the responsiveness area : Trimmer (fstrim) (https://play.google.com/store/apps/details?id=com.fifthelement.trimmer), an updated version of LagFix that you may already know
Hope that helped !
(I wanted to try http://www.androidlegend.com/how-to-perform-proximity-sensor-calibration-on-any-samsung-phone/ as well, but apparently, /sys/class/sensors/proximity_sensor/prox_cal does not exist on my phone…)
hello everyone , so i use to have this bug back to kitkat also but it wasn't happening as often as it doesnt now that i have lollipop rom installed on my galaxy tab s T705 , the issue is with touch key lights which stays on even when i have them always off from settings , they act super weird when they are in that mode , they go off few sec after screen is off and if i shake the device they go on again as it looks like they are connected to accelerator sensor or something lolz ,the solution is super easy tho just hit the power saving on and then off again and they work normally again i heard some other ppl dealing with same issue but i wanted to know if there is a perma solution for it or not , im sure its a software issue but is there a way to fix it ?
Install a custom rom like cyanogen or something stock based.
I have the same problem. I usually have it set to turn the lights off after 6 seconds, but after a couple of days they don't work anymore. I would change the setting to off, then on, then back to 6 seconds, and it'll work again. After a few more days, they stop. I haven't seen a permanent fix for this.
Sent from my SAMSUNG-SM-G925A using Tapatalk
Same for me. Would usually opt to have the buttons backlight always off, but randomly it starts actin like always on, although the settings remains 'always off'. Toggling the setting to anything else and back to always off fixes the problem temporeraly.
Im running stock swiss lollipop on my t700.
Yes, this is driving me nuts too! I hope they resolve this in the next update and soon!
Sent from my SM-T700 using Tapatalk
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
Click to expand...
Click to collapse
Me too have the touch key settings to always off and found the same problem.
In my case I think it only happens when I plug the Tablet to AC.
Did this happen to anyone under another circumstances?
Thanks in adavance!
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
Click to expand...
Click to collapse
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
TLAgnesB said:
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
Click to expand...
Click to collapse
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
TLAgnesB said:
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
Click to expand...
Click to collapse
Yes but you will need root.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
I heard that there's a new update available for the Tab S. (I already returned my tablet before my 30 days to get a full refund.) Did any one get the new update, and if so, did it fix the issues like this touch key light?
Hey,
I had this problem on the original KK software - upgraded to Lollipop a few days back and I still have the bug... in fact, it is even worse! Occurs more frequently than on LP.
I wouldn't mind leaving the lights on all the time, but they're so damn BRIGHT, and there's no way to adjust the backlight intensity!
Cheers,
Su
I found this solution on another forum...
If you enable smart stay, the touch key light duration will work properly.
Any further movement on this?. I've found that if I take my tab out of the book case the problem goes away. Seems like it's a bug with the case sensor.
No movement that I'm aware of. I'm really frustrated that there hasn't been a fix after all this time. I'm holding out hope that if there is ever an update to Marshmallow, that the issue will go away. Interesting observation about the case -I have a book case on mine. I'll remove it and see what happens...
So I have a very weird issue and I'll try to explain the best I can;
For some reason, ever since the S10+ I've had issues with Samsung phones, I think its something to do with the proximity sensor that's now under the glass, I'll explain as I'm getting similar and more issues on my S20 Ultra.
So last year when I had an S10+ and when I was on a call, which I mainly use my left ear (I think my right ear is a few db less so I use my left) I would quite frequently seem to activate the menu (top right) and therefore end up pressing things with my ear, unbeknown to me, sometimes I'd add a 2nd person to the call or simply put the other person on hold! This happened a lot and I was close to sending it off for repair even though I used apps to test to ensure the proximity sensor was working correctly but in the end, I sold it and got an OnePlus 7 Pro, which I didn't have an issue with. During my time with the S10+ I noticed that even though I held the earpiece to my ear I could see the screen light up and that's where I think I'd end up pressing the screen accidentally as I've just explained.
Roll on to now where I'm facing similar issues but also I'm finding if I need both of my hands and therefore use my left shoulder to keep my phone against my ear the call disconnects as if I'm hanging up. Now it seems a straightforward resolution which is not to do that but I've never had this issue before and I've tested it out quite a bit when I do this the screen isn't on and my face is nowhere near the end button!! It's really driving me crazy at the moment and annoying my other half who's normally on the phone to me when this happens!!
Anyone got any suggestions or thoughts, does it happen to anyone else or am I just being stupid??
I haven't gone down the route of resetting the phone yet but I'm going to consider it.
T.I.A
Hi..don't have such an issue, but when i talk with someone longer, i turn off the screen with the Power button and so it stays the whole time black during call....
S20U-Exynos
Xode said:
Hi..don't have such an issue, but when i talk with someone longer, i turn off the screen with the Power button and so it stays the whole time black during call....
S20U-Exynos
Click to expand...
Click to collapse
I did that the other day, however, when I moved the screen away I saw it light back up....
maverick1103 said:
I did that the other day, however, when I moved the screen away I saw it light back up....
Click to expand...
Click to collapse
Yeah,weird a bit, try to go into the secure lock screen settings and do as i did...maybe it helps ..... like i wrote before, my screen stays black whatever i do while i talk...
View attachment 5012913
S20U-Exynos
Xode said:
Yeah,weird a bit, try to go into the secure lock screen settings and do as i did...maybe it helps ..... like i wrote before, my screen stays black whatever i do while i talk...
S20U-Exynos
Click to expand...
Click to collapse
Thanks, I've already got that enabled, will just have a play around.
maverick1103 said:
Thanks, I've already got that enabled, will just have a play around.
Click to expand...
Click to collapse
Hi , do you make it work? I have the same problem with my Samsung A71, I have been using all kinds of apps a no one make it work.
Sent from my [device_name] using XDA-Developers Legacy app
vrgolin said:
Hi , do you make it work? I have the same problem with my Samsung A71, I have been using all kinds of apps a no one make it work.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Not yet, still having issues.