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Hi. The other day I was just testing ringtones with my 4.3 android xperia zl... when I noticed a delay of push notifications. Here's the thing:
When on WIFI, and screen off (standby/deepsleep) the push notifications are delayed between 30+ seconds to MINUTES. (or until I turn the screen on). Before you guys ask, yes. The wifi is set to be always on, stamina mode OFF, wifi optimization OFF.
Here comes the interesting part. This only happen on 4.3. Just out of curiosity I went back to 4.2.2 and guess what? the problem doesn't exist. Notifications arrive even with stamina ON, and wifi optimization ON.
Did any one here noticed this behavior with your beloved ZL? if so, what did you guys do to fix this annoying bug?
I hope I'm no the only one with this bug.
PD: This problem does not occur using mobile data.
see ya guys! have a nice day.
Same problem
I have a Nexus 4, when I upgraded to KitKat I'm having the same problem
I have tried everything, rooting, changing roms, PNF (an aplication in PlayStore that says that it will fix this) and a lot of other things but so far no luck.
I suggest you to try PNF which you can find on Play Store
Hello
I have massive problems with push Gmail messages or Whatsapp . These come only if I make the display on .
These issues are also discussed in OnePlus forum .
https://forums.oneplus.net/threads/push-notification-issues.451149/
You have this problem or not there solutions ?
Yup, I have the same problem and trust me, thousands of other people seem to have them as well even on other phones. What I found out so far is that it's a feature of Doze in Marshmallow that's supposed to save battery.
People on here and OnePlus forums have recommended to me to either set notification priority of apps you have problems with to TREAT AS PRIORITY in App Notifications in Settings.
Other thing that was recommended was going into battery, select BATTERY OPTIMIZATION from the drop down menu, select ALL APPS and disable battery optimization for apps you want to get notifications from instantly when get pushed to you.
Now, that's all nice and dandy but, for me at least, neither of these options work. And a lot of apps are impacted, not just Gmail/Inbox/WhatsApp/Twitter/Flashscore etc...
Any insights and fixes would be appreciated because it's really annoying. I get emails from work that are sometimes quite urgent and if my phone is in "Doze Mode", I don't get notified which kinda destroys the whole purpose of push notifications in the first place.
Exactly the same problem here as described above by Donjuan89, tried the same solutions, even installed the PNF app but that also does not work.
This is very annoying to say the least, plus other bugs like no ringtone, the memory issue, the fact that Dashcharge is closed source, sources released but no stock recovery, the phone is quite a disappointment.
It shows that they didn't even do basic testing.
Seems not being a OnePlus problem...same issues on my Galaxy S6 edge...
disable dozemode then test greenify https://play.google.com/store/apps/details?id=com.oasisfeng.greenify&hl=de
Try "Push Notification Fixer" root app from PlayStore.
I had the same issue, only with GMail (WhatsApp has been fixed in the meantime I think).
I am on Oxygen 3.2.4, I set Gmail notifications "TREAT AS PRIORITY", it seems working!
Does it work for you on latest OS release?
well, first of all, I must admit that owning OP3 is one great experience. hardware is great and software feels so complete, that I have almost no need to root and/or install custom ROM. that being said, I'm still running stock OOS 3.1.2, as I can wait for better RAM handling and changing color balance slider to right-most position worked good enough for me regarding color balance.
but, I have a little issue with Doze:
I regularly have missed notifications, and some of them should really be high-priority and go through even in Doze.
basic example would be Viber call coming in. I could understand that Viber message is not reported immediately, but call should wake up device for sure.
I have used couple of other devices with Marshmallow before (Samsung with CM13 and Moto G3 with stock ROM), and neither of them had any issues with missed Viber calls nor messages.
now I put my phone on a table once I enter the office, or I just leave it once I'm at home, and I can be sure I'll have couple of missed Viber calls when I pick it up couple of hours later. that's not meant to be like that!
I know that I can exclude Viber from "Battery optimization", but I would not like to let Viber be completely and always active - I need just high-prio notifications.
also, I did not have to make any manual exceptions on CM13 and Motorola.
so, anyone else experiencing similar missed important notifications?
how did you handle this issue?
will some of upcoming OOS updates (3.1.3 or 3.1.4) address this issue?
thx.
Its a known issue with Oneplus 3 / Oxygen OS. There is a big thread @ https://forums.oneplus.net/threads/push-notification-issues.451149
You can disable Doze with this adb command to get your push notifications working . It won't survive a reboot, hence the command needs to be issued after every reboot.
"adb shell dumpsys deviceidle disable"
thx.
it seems like a big mess out there...
Is there an official response from oneplus regarding this issue? Currently on OP2, thinking about upgrading but this sounds pretty bad.
Sent from my ONE A2003 using XDA-Developers mobile app
Hello together,
I have problems with this issue and would like to know if this problem is also in the cynogenMod roms (or other) "included"?
I am new to android after 6 years ios and so sorry for my question. I could not find the answer and the thread mentiond above is 33 pages....
so I have not read everything. but they know that there is an issue. But Samsung an other devices seem also to be affected
Thanks again.
Kind regards, Drazen
tnttrx said:
well, first of all, I must admit that owning OP3 is one great experience. hardware is great and software feels so complete, that I have almost no need to root and/or install custom ROM. that being said, I'm still running stock OOS 3.1.2, as I can wait for better RAM handling and changing color balance slider to right-most position worked good enough for me regarding color balance.
but, I have a little issue with Doze:
I regularly have missed notifications, and some of them should really be high-priority and go through even in Doze.
basic example would be Viber call coming in. I could understand that Viber message is not reported immediately, but call should wake up device for sure.
I have used couple of other devices with Marshmallow before (Samsung with CM13 and Moto G3 with stock ROM), and neither of them had any issues with missed Viber calls nor messages.
now I put my phone on a table once I enter the office, or I just leave it once I'm at home, and I can be sure I'll have couple of missed Viber calls when I pick it up couple of hours later. that's not meant to be like that!
I know that I can exclude Viber from "Battery optimization", but I would not like to let Viber be completely and always active - I need just high-prio notifications.
also, I did not have to make any manual exceptions on CM13 and Motorola.
so, anyone else experiencing similar missed important notifications?
how did you handle this issue?
will some of upcoming OOS updates (3.1.3 or 3.1.4) address this issue?
thx.
Click to expand...
Click to collapse
I just installed OxygenOS 3.2.0.
It says in the description "Fixes some notification issues" and it seems to work now properly (at least for WhatsApp).
judging by this post:
https://forums.oneplus.net/threads/push-notification-issues.451149
whatsapp seems to be the only app which doesn't have issues with doze
tnttrx said:
judging by this post:
https://forums.oneplus.net/threads/push-notification-issues.451149
whatsapp seems to be the only app which doesn't have issues with doze
Click to expand...
Click to collapse
WhatsApp definitely had issues before the update. Some notifications came 10-15 minutes late. Now it seems to be working fine.
On OOS 3.1.3 I was experiencing delayed gmail notifications. Tried to change battery settings to exclude gmail from dozing without any success.
But then I cleared data for gmail (settings > apps > gmail > storage > clear data), forcing it to setup from scratch. And voilá, since then I am always getting my gmail notifications on time!
Just upgraded to OOS 3.2.0 and my gmail notifications still work as expected. I don't use Viber or WhatsApp, so I can't tell if clearing data would do the trick for them too.
when you cleared data for gmail and it started working correctly, did you leave it excluded from "battery optimization", or it worked anyways?
tnttrx said:
when you cleared data for gmail and it started working correctly, did you leave it excluded from "battery optimization", or it worked anyways?
Click to expand...
Click to collapse
It is not excluded from battery optimization, i.e. it work like it should: gmail sleeps in doze, but notifications are not delayed!
ptblad said:
It is not excluded from battery optimization, i.e. it work like it should: gmail sleeps in doze, but notifications are not delayed!
Click to expand...
Click to collapse
Unfortunately my gmail notifs stopped. Let the phone lay still and flat on desk for a while and sent a mail from my desktop. No notification on phone until I turn on the screen. :crying:
Tried to clear data again, but this didn't help.
Go to settings - battery. Tap the hamburger menu. Select battery optimization. Check if WhatsApp is mentioned in the list of NOT optimized apps. If it is not, add it together with any other app you wish to continue running during doze.
Sent from my Nexus 7 using XDA Premium HD app
ptblad said:
Unfortunately my gmail notifs stopped. Let the phone lay still and flat on desk for a while and sent a mail from my desktop. No notification on phone until I turn on the screen. :crying:
Tried to clear data again, but this didn't help.
Click to expand...
Click to collapse
well, the test needs to be done just as you said. maybe some people are testing without giving the phone enough screen-off time. I will try and see what happens, since I am facing this issue both pre and after last update
EDIT cant find the option to clear data in Settings / Apps / Gmail
Any update on this issue from oneplus
It seems that Viber has some issues with Doze and GCM:
https://developer.android.com/training/monitoring-device-state/doze-standby.html#using_gcm
I am communicating with Viber about this issue via Service Ticket right now.
Unfortunately, they are still asking me to try this or that setting on my phone, and none of those settings are Doze-related.
tnttrx said:
It seems that Viber has some issues with Doze and GCM:
https://developer.android.com/training/monitoring-device-state/doze-standby.html#using_gcm
I am communicating with Viber about this issue via Service Ticket right now.
Unfortunately, they are still asking me to try this or that setting on my phone, and none of those settings are Doze-related.
Click to expand...
Click to collapse
I don't have issue with viber. Go to battery optimisation and remove viber from the list .
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
that's exactly what's not acceptable, as it should use GCM high-priority messages:
https://developer.android.com/training/monitoring-device-state/doze-standby.html#whitelisting-cases
Viber should fix it and use GCM high-priority messages instead of dirty hacks to avoid Doze
Disable Doze
You can try to disable doze with the app called "Disable Doze" :good: in the Play Store, which prevents doze completely without root. I had problems with mail notifications which could not be solved by disabling battery optimizations. With the app it is solved now!
No need for this. On 3.2.6 you can turn off doze in the settings.
Hi there, I was wondering if anyone might have any suggestions on how I could disable the Android Marshmallow doze/deep sleep mode that is default on new devices to save battery. I have a OnePlus 3 and have made every effort to check that all my notifications for calendar, whatsapp, emailing, etc. are set to both vibrate and make a sound, disabled all battery optimization features for apps, tried using screenlock wake apps to avoid missing notifications, and more. However, I am still unable to get notifications for whatsapp, emails, calendar reminders and events once my screen goes to sleep or I lock then phone and it's idle (so after about 15-30 minutes of it sleeping), but calls and texts seem to come through fine (or at least I haven't noticed these being an issue as much). This is a HUGE inconvenience, as my main reason to have a smartphone is so I can check emails, calendar events and such right as I receive them, and not only when I wake up my screen (which then bombards me with all my previous missed notifications from hours before). I have a feeling this is an android 6.0 issue and not due to the OnePlus 3, because it's been reported in other sites and by people with phones also using either this OS or lollipop. My older Samsung galaxy S4 running kitkat never had these problems, and at this point I'm very keen on going back if I can't get my new phone (or this OS, as I predict) to notify me right away even when my screen is locked and phone asleep (I can't always remember to check it especially if I'm busy at work). I am willing to root the phone and change settings if that's an option, but I would please like to see if you guys have any other suggestions for allowing my phone to receive notifications right away even when in sleep mode/idle/dozing. Thank you for your time in advance. Oh last thing, I also posted this question in other forums because I am honestly quite desperate to find out what I can do to resolve this issue, so I'm sorry if that's an inconvenience...
mblancoc said:
Hi there, I was wondering if anyone might have any suggestions on how I could disable the Android Marshmallow doze/deep sleep mode that is default on new devices to save battery. I have a OnePlus 3 and have made every effort to check that all my notifications for calendar, whatsapp, emailing, etc. are set to both vibrate and make a sound, disabled all battery optimization features for apps, tried using screenlock wake apps to avoid missing notifications, and more. However, I am still unable to get notifications for whatsapp, emails, calendar reminders and events once my screen goes to sleep or I lock then phone and it's idle (so after about 15-30 minutes of it sleeping), but calls and texts seem to come through fine (or at least I haven't noticed these being an issue as much). This is a HUGE inconvenience, as my main reason to have a smartphone is so I can check emails, calendar events and such right as I receive them, and not only when I wake up my screen (which then bombards me with all my previous missed notifications from hours before). I have a feeling this is an android 6.0 issue and not due to the OnePlus 3, because it's been reported in other sites and by people with phones also using either this OS or lollipop. My older Samsung galaxy S4 running kitkat never had these problems, and at this point I'm very keen on going back if I can't get my new phone (or this OS, as I predict) to notify me right away even when my screen is locked and phone asleep (I can't always remember to check it especially if I'm busy at work). I am willing to root the phone and change settings if that's an option, but I would please like to see if you guys have any other suggestions for allowing my phone to receive notifications right away even when in sleep mode/idle/dozing. Thank you for your time in advance. Oh last thing, I also posted this question in other forums because I am honestly quite desperate to find out what I can do to resolve this issue, so I'm sorry if that's an inconvenience...
Click to expand...
Click to collapse
Here is over 900 posts on this issue for your reading pleasure.
https://forums.oneplus.net/threads/push-notification-issues.451149/
Problem solved
Oneplus just released a new oxygen OS update which takes care of the notification issues. But to resolve this before this OTA came out I rooted and disabled the doze mode with dumpsys deviceidle. So all is good now!
mblancoc said:
Oneplus just released a new oxygen OS update which takes care of the notification issues. But to resolve this before this OTA came out I rooted and disabled the doze mode with dumpsys deviceidle. So all is good now!
Click to expand...
Click to collapse
Problem was NOT SOLVED with 3.2.1 OTA you still need to disable Doze in order to fix it.
Sent from my SM-T810 using XDA-Developers mobile app
Hello,
I'm from Morocco and currently using a XIAOMI REDMI NOTE 8, (64Go/4Go), running the latest version of MIUI 11.0.11.0 Global stable with Android 9.
So i'm having this really annoying problem whith the notification when the phone is closed. So basiclly the sound of the notification should come at the time of recieving the notification but in my case there is a delay of 2 to 3 min or even more than that sometimes. And even sometimes the sound is not heard at all even with the notification is recieved. Only the light bulbe for the notification is blinking.
This problem happened especially with the Whatsapp application. Everything in the notifications seetings is on, all permission are granted, locked the app in the recent app, turned on autostart, disabled battery saver even though i don't use it at all, put no restriction on the app, turned on background data. I've tried to use different network connection still the same problem. I don't seem to find a reason why would this happend and find a solution for that. I did perform a factory reset but doesn't seem to be fixed. Everything in the begining was working fine no issue at all. I don't seem to remember when it start to happend, I've asked my freinds owning the same device if they are facing the same issue all of them denied. So the question is if all the devices have the same software that they are operating on they should have the same bug or problem if i wan't to say. But not in this case. I have not installed any 3rd party app that has to do with the battery at all.
I do use my mom's phone to test this out. The phone is on everything works perfectly. I locked the phone and the problem start. It's like ther is something that shut the notifications immediately when i close the phone (dnd is not activated also battery saver as i mentioned earlier). So if there is any kind of solution to this problem please help me with or if there is a dev please let them know to fix this issue. I did reported it in the feedback section on the phone 10 times in the time of writing this thread. I'm currently waiting for the new update hoping that it will fix the problem otherwise this is really disappointing. The best selling phone in the market facing issue like this, that's not very acceptable at all. This made me miss a lot of important notifications. Hope that it will be fixed as soon as possible.
If you want to help me and you need any more info please leave me a comment and i will send them to you (screenshots of the settings etc....).
Thanks for your time.
Stay safe.
Have a nice day.
Hamza_note8 said:
Hello,
I'm from Morocco and currently using a XIAOMI REDMI NOTE 8, (64Go/4Go), running the latest version of MIUI 11.0.11.0 Global stable with Android 9.
So i'm having this really annoying problem whith the notification when the phone is closed. So basiclly the sound of the notification should come at the time of recieving the notification but in my case there is a delay of 2 to 3 min or even more than that sometimes. And even sometimes the sound is not heard at all even with the notification is recieved. Only the light bulbe for the notification is blinking.
This problem happened especially with the Whatsapp application. Everything in the notifications seetings is on, all permission are granted, locked the app in the recent app, turned on autostart, disabled battery saver even though i don't use it at all, put no restriction on the app, turned on background data. I've tried to use different network connection still the same problem. I don't seem to find a reason why would this happend and find a solution for that. I did perform a factory reset but doesn't seem to be fixed. Everything in the begining was working fine no issue at all. I don't seem to remember when it start to happend, I've asked my freinds owning the same device if they are facing the same issue all of them denied. So the question is if all the devices have the same software that they are operating on they should have the same bug or problem if i wan't to say. But not in this case. I have not installed any 3rd party app that has to do with the battery at all.
I do use my mom's phone to test this out. The phone is on everything works perfectly. I locked the phone and the problem start. It's like ther is something that shut the notifications immediately when i close the phone (dnd is not activated also battery saver as i mentioned earlier). So if there is any kind of solution to this problem please help me with or if there is a dev please let them know to fix this issue. I did reported it in the feedback section on the phone 10 times in the time of writing this thread. I'm currently waiting for the new update hoping that it will fix the problem otherwise this is really disappointing. The best selling phone in the market facing issue like this, that's not very acceptable at all. This made me miss a lot of important notifications. Hope that it will be fixed as soon as possible.
If you want to help me and you need any more info please leave me a comment and i will send them to you (screenshots of the settings etc....).
Thanks for your time.
Stay safe.
Have a nice day.
Click to expand...
Click to collapse
1. Turn off miui optimization under developer options
2. Give all permissions, no battery optimization to google play services and framework. Before doing this, clear data of those apps(removes google account!).
3. Check if it's added to game turbo or not
These are some more possible solutions. After checking all those, reboot once and check if the problem is solved or not.
Pavello said:
1. Turn off miui optimization under developer options
2. Give all permissions, no battery optimization to google play services and framework. Before doing this, clear data of those apps(removes google account!).
3. Check if it's added to game turbo or not
These are some more possible solutions. After checking all those, reboot once and check if the problem is solved or not.
Click to expand...
Click to collapse
Hello,
Thanks for you response. I've already done what you did sggest to me but still the samething always late notification sound.
It's not added to game turbo i don't even use it and it's disabled. Google play services and framework don't have any kind of restrictions whatsoever. I don't want turn off miui optimization cuz it mess up with a lot of visuals.
I think it's a software issue. Because sometimes when i want to change the ringtone and i tap on a different one it took a lit bit of time to play it same thing when changing the notification. This problem is happening when the phone is locked only.
I'm cuurently waiting for the new update with a hope that it will fix it.
Thanks again.
have a nice day.