Delete update - ZenFone 2 Q&A, Help & Troubleshooting

When i try to boot into recovery, my phone tries to install the update and it won't go into recovery. is there any way to delete the update file ?

bump

Do you have an MOFD_UPDATE file on the root of your phone or SD card?
If it's an OTA, it should delete after the update runs.

wipe cache

Harfainx said:
Do you have an MOFD_UPDATE file on the root of your phone or SD card?
If it's an OTA, it should delete after the update runs.
Click to expand...
Click to collapse
thats what i thought. but when i try to boot into recovery it trys to run the update. when i try to run the update it always returns an error( the android on his back with the red triangle )

pjames said:
thats what i thought. but when i try to boot into recovery it trys to run the update. when i try to run the update it always returns an error( the android on his back with the red triangle )
Click to expand...
Click to collapse
Hold power button and press volume up key a few times or until you get to recovery menu. I got stuck like this for a little while too until I realised I'd skipped a step to get to recovery...

Oh, I was thinking that it actually started an update, then errored out or actually ran an update.
Yeah if it's just the dead Android icon, that's normal. That's what happens when you boot into stock recovery on these phones for some reason.
As stated above this post, just hold the power button for a second, then press the Vol-Up key. Once you get the timing down, it'll be really easy to do, but you might have to try a few times to get it to actually kick into recovery.
Don't hold the power for 5 seconds or it will reboot. Make sure you let go of the power button after you press the Vol-Up key.
This will happen every time you boot into recovery when you have stock recovery.

Harfainx said:
Oh, I was thinking that it actually started an update, then errored out or actually ran an update.
Yeah if it's just the dead Android icon, that's normal. That's what happens when you boot into stock recovery on these phones for some reason.
As stated above this post, just hold the power button for a second, then press the Vol-Up key. Once you get the timing down, it'll be really easy to do, but you might have to try a few times to get it to actually kick into recovery.
Don't hold the power for 5 seconds or it will reboot. Make sure you let go of the power button after you press the Vol-Up key.
This will happen every time you boot into recovery when you have stock recovery.
Click to expand...
Click to collapse
It actaully starts an update. thats the problem. i get the fastboot menu, select recovery and it trys to install update and fails

It's not actually updating. That's just what it does.
When the dead android shows up, hold power for a second and press Vol-Up while still holding the power button. Then release power when the recovery menu shows up.

Please see the following for assistance: http://www.asus.com/us/support/FAQ/1011956/
Sincerely,
ASUS_Support
[email protected]

Harfainx said:
It's not actually updating. That's just what it does.
When the dead android shows up, hold power for a second and press Vol-Up while still holding the power button. Then release power when the recovery menu shows up.
Click to expand...
Click to collapse
you are still not grasping what im saying lol it actually starts the update. i get the progress bar and everything. but it doesnt complete and it gives the error message

another bump do to issue still not fixed

pjames said:
another bump do to issue still not fixed
Click to expand...
Click to collapse
Try flashing pre rooted 2.19 following all the steps given in 3.1 method 1
That should clear you're update
http://forum.xda-developers.com/showthread.php?p=60442527
Sent from my ASUS_Z00AD using Tapatalk 2

chubby65 said:
Try flashing pre rooted 2.19 following all the steps given in 3.1 method 1
That should clear you're update
http://forum.xda-developers.com/showthread.php?p=60442527
Sent from my ASUS_Z00AD using Tapatalk 2
Click to expand...
Click to collapse
you sir are awesome. that did the trick. I was able to install the update and unlock bootloader

pjames said:
you sir are awesome. that did the trick. I was able to install the update and unlock bootloader
Click to expand...
Click to collapse
Your welcome mate glad you got it sorted
Sent from my ASUS_Z00AD using Tapatalk 2

Related

Optical Trackball not working in recovery and stuck in the HTC boot logo

I don't know what to do because my device is currently not booting. The device is stuck at the HTC logo for a very long time (both when booting normaly or going in to revovery). The device finaly is finished booting in like 10 min. , but when it is finnished booting the touch on the screen doesn't work, it keeps a black background and it says no service. In revovery on the otherhand the optical trackball doesn't work anymore, the hardware button does tho because the first option "Reboot system now" does work.
What should I Do???
Milioo said:
I don't know what to do because my device is currently not booting. The device is stuck at the HTC logo for a very long time (both when booting normaly or going in to revovery). The device finaly is finished booting in like 10 min. , but when it is finnished booting the touch on the screen doesn't work, it keeps a black background and it says no service. In revovery on the otherhand the optical trackball doesn't work anymore, the hardware button does tho because the first option "Reboot system now" does work.
What should I Do???
Click to expand...
Click to collapse
Have you tried using the volume up / down buttons for moving around the menus and power button for select in recovery?
sbdags said:
Have you tried using the volume up / down buttons for moving around the menus and power button for select in recovery?
Click to expand...
Click to collapse
The volume up/down buttons dont work in recovery
Now its just stuck in a bootloop .
And there is no way of wiping the device, because the trackball isn't working.
hep would be greatly appreciated
The first thing I would try is to remove the SD card and see if your phone boots.
If that doesn't work. Have you tried putting fake flash on your SD and booting into recovery on that to test your trackpad?
Why has it started playing up in the first place? Did you have a bad flash? A wee bit of the history of your device might help to find out what's going on.
socktug said:
The first thing I would try is to remove the SD card and see if your phone boots.
If that doesn't work. Have you tried putting fake flash on your SD and booting into recovery on that to test your trackpad?
Why has it started playing up in the first place? Did you have a bad flash? A wee bit of the history of your device might help to find out what's going on.
Click to expand...
Click to collapse
the trackball isn't working in the fakeflash. The whole problem didn't happen after a bad flash, but it just went in a bootloop when i tried to put it on this morning. I was running Defrost 1.4
You don't need trackball in the fakeflash. You navigate there using volume up and down. It should work. Try .
How about resetting it by doing the following.
Switch it off, or remove battery > Hold volume down and power button > wait a few seconds > use volume to go to clear storage > power button to select. This doesn't involve going into recovery so your buttons might work there.
Can't you get into the bootloader mode with vol. down + power and wipe it there?
Edit: Few secs too late heh
Sareas said:
You don't need trackball in the fakeflash. You navigate there using volume up and down. It should work. Try .
Click to expand...
Click to collapse
You need the trackpad to select the option after choosing it with volume up/down.
socktug said:
How about resetting it by doing the following.
Switch it off, or remove battery > Hold volume down and power button > wait a few seconds > use volume to go to clear storage > power button to select. This doesn't involve going into recovery so your buttons might work there.
Click to expand...
Click to collapse
No, it says clear...... and then it just restarts the bootloop
The fake-flash worked!!!!!!!
I deleted everthing there but now, when I boot up the device it boot up straight into fastboot
You could try now using an ruu to flash. Or try getting into recovery and see if you can use the buttons now.
I'll try a ruu, but the recovery still wont work
socktug said:
You could try now using an ruu to flash. Or try getting into recovery and see if you can use the buttons now.
Click to expand...
Click to collapse
The Ruu doesn't boot past the quietly brilliant signiture.
Now the official RUU is doing a bootloop...
Warning: you triple posted
dario3040 said:
Warning: you triple posted
Click to expand...
Click to collapse
Not the greatest most useful first post I've seen.
Im having the same issue. Phone locked up pulled the battery and phone stuck on HTC boot logo. Can get into recovery but no buttons are working so i cant recover. That actually happened before but i could get it sorted by flashing using rom manager as i could boot the rom.... Where can you get fake flash?
theloother said:
Im having the same issue. Phone locked up pulled the battery and phone stuck on HTC boot logo. Can get into recovery but no buttons are working so i cant recover. That actually happened before but i could get it sorted by flashing using rom manager as i could boot the rom.... Where can you get fake flash?
Click to expand...
Click to collapse
http://www.mediafire.com/?i2cy2p04tjbizn0
version I currently have, maybe not the newest (0.14), but works just fine.

[Q] Help!!! Cannot Boot Slide

I rooted my slide months ago and have been installing new roms regularly using Rom manager and manually by booting into recovery.
I just downloaded and installed cyanogens new 6.1.1 release and when I booted the phone I get the usual request for me to allow Google's locations services and I click ok. Then I get touch the android to begin screen and when I touch the android, nothing happens. I did this over and over. just stuck.
So I just figured I would restore my back up via nandroid... I tried to reboot into recovery and pressed Vol down and pwr. I am only getting the choices of
Fastboot
Recovery
Clear Storage
Simlock
I select recovery and I get a triangle with an exclamation point.
And now I am stuck What happened?? More importantly, What do I do to fix this??
Please help ASAP I am very nervous!!
When you go into recovery, aren't you supposed to then hit Vol Up and Power and then wait a bit?
When I prees up then power it just boots into the "touch android to begin " screen that does not work
karose465 said:
When I prees up then power it just boots into the "touch android to begin " screen that does not work
Click to expand...
Click to collapse
when you get the exclamation triangle you press vol up + power and then select apply update.zip, then you can restore your nandroid... your only problem here seems to be a bad flash, just wipe and reflash cm6 or restore the nandroid... obviously you are doing something wrong when trying to go into clockwork recovery so dont panic and do it as you did when you flashed the rom man
God Bless you. It's Fixed and restored!!!!! Thanks a ton!!!!
karose465 said:
When I prees up then power it just boots into the "touch android to begin " screen that does not work
Click to expand...
Click to collapse
Sorry, should have specified where to press those at, but glad it's working for you now.
karose465 said:
God Bless you. It's Fixed and restored!!!!! Thanks a ton!!!!
Click to expand...
Click to collapse
you are welcome my friend

Htc one software update help

hey i have baught a blue htc one at best buy it seems like verizon model because it writes verizon on the screen when i open and i have a bunch of verizon apps.
i am living in israel but the phone is sim free so it works.
i have a couple of problems i cant update it says software update only availdiable in cdma mode i switched to cdma mode and it says looking for update and then dissapirs
the second problem i have is that i have a bit lags in games i baught a few days ago and havent barrely touched it.
please help.
@UdiFlpb
I just recently flashed the RUU to be expecting the 4.3 OTA soon and I wasn't able to grab any OTA updates. You can do it manually. I linked where to download the .15 firmware below.
But download it. place on your internal storage and you'll be able to flash it in the stock recovery and update that way.
http://forum.xda-developers.com/showthread.php?p=47631553
Sent from my HTC6500LVW using Tapatalk
Flyhalf205 said:
@UdiFlpb
I just recently flashed the RUU to be expecting the 4.3 OTA soon and I wasn't able to grab any OTA updates. You can do it manually. I linked where to download the .15 firmware below.
But download it. place on your internal storage and you'll be able to flash it in the stock recovery and update that way.
http://forum.xda-developers.com/showthread.php?p=47631553
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
what ???
i am new so i dont understand pretty much everything you say.
while i was searching for a fix i crossed this ruu thing would you mind explaining what is this what will happen if i do what you say do i need root and details instructions
UdiFlpb said:
what ???
i am new so i dont understand pretty much everything you say.
while i was searching for a fix i crossed this ruu thing would you mind explaining what is this what will happen if i do what you say do i need root and details instructions
Click to expand...
Click to collapse
haha I'll try to make it simple.
Download the file here to your phone. http://d-h.st/QMZ
Go into Settings, Power, and make sure Fast boot at bottom in unchecked.
Turn off phone
Turn on phone while holding down the volume down button. This is called your HBOOT. You will navigate using your volume keys and select button your power button.
Navigate to recovery and press the power button
Wait a few seconds, Next hold the power button with the volume up button for 2 seconds. If nothing still appears, then just press the power button. then you'll get some options on the screen.
Navigate and select apply from phone storage. Navigate to where you downloaded the file above to and press power button. It will be under the 0 folder.
After it flashes. Select reboot system and your phone will restart about 2 times.
The instructions above are for if you are wanting to update to the latest firmware. When the next firmware comes out. Follow the exact same instructions above but with the new firmware zip.
@Flyhalf205
Will it erase something ? And will I find the next software update ? And do I need root or unlock bootloader for this ?
Flyhalf205 said:
haha I'll try to make it simple.
Download the file here to your phone.
Go into Settings, Power, and make sure Fast boot at bottom in unchecked.
Turn off phone
Turn on phone while holding down the volume down button. This is called your HBOOT. You will navigate using your volume keys and select button your power button.
Navigate to recovery and press the power button
Wait a few seconds, Next hold the power button with the volume up button for 2 seconds. If nothing still appears, then just press the power button. then you'll get some options on the screen.
Navigate and select apply from phone storage. Navigate to where you downloaded the file above to and press power button. It will be under the 0 folder.
After it flashes. Select reboot system and your phone will restart about 2 times.
The instructions above are for if you are wanting to update to the latest firmware. When the next firmware comes out. Follow the exact same instructions above but with the new firmware zip.
Click to expand...
Click to collapse
i am stuck at stage 6 i press the buttouns and the home and back button just flashes when i let go nothing happen i press the button and then after a while it restarts please help.
UdiFlpb said:
i am stuck at stage 6 i press the buttouns and the home and back button just flashes when i let go nothing happen i press the button and then after a while it restarts please help.
Click to expand...
Click to collapse
You don't press it long. Just a quick press.. Try just selecting the power button and see if the menu appears. I forget the key combination to this phone.
Flyhalf205 said:
You don't press it long. Just a quick press.. Try just selecting the power button and see if the menu appears. I forget the key combination to this phone.
Click to expand...
Click to collapse
do i need to unlock the boot loader or something for this to work ?
UdiFlpb said:
do i need to unlock the boot loader or something for this to work ?
Click to expand...
Click to collapse
No you do not. Let me reboot my phone real quick and see what is correct buttons to press
Sent from my HTC6500LVW using Tapatalk
Flyhalf205 said:
No you do not. Let me reboot my phone real quick and see what is correct buttons to press
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
i got it somehow but everytime i mark the apply from phone storage and press the power button the phone just restarts
Htc one 4.2.2 version 5.0
Hello , iam a new android user , i have managed to unlock the bootloader , get inte recovery and rooted my android , now the issue is , when i try to uppdate to the latest version 4.4 i end up in recovery and i reboot the system , the phone when it starts iam still in the same version . what iam doing wrong? do i need to wipe before rebooting ? Need some help
UdiFlpb said:
i got it somehow but everytime i mark the apply from phone storage and press the power button the phone just restarts
Click to expand...
Click to collapse
Not sure then.
Sent from my One using Tapatalk
marjanna said:
Hello , iam a new android user , i have managed to unlock the bootloader , get inte recovery and rooted my android , now the issue is , when i try to uppdate to the latest version 4.4 i end up in recovery and i reboot the system , the phone when it starts iam still in the same version . what iam doing wrong? do i need to wipe before rebooting ? Need some help
Click to expand...
Click to collapse
First off you must not have the Verizon one cause we don't have 4.4. But these directions on first page are for someone who is completely stock. Is that what you are and you have the 4.4 ota file trying to flash?
Sent from my One using Tapatalk
Flyhalf205 said:
First off you must not have the Verizon one cause we don't have 4.4. But these directions on first page are for someone who is completely stock. Is that what you are and you have the 4.4 ota file trying to flash?
Sent from my One using Tapatalk
Click to expand...
Click to collapse
No i Dont have Verizon one i hot the m7. And i read that i bred yo unroot the phone , Witch i did before indtslling the 4.4 uppdate, no luck, what do i need to do? Ian still in 4.2.2. HTC sense version 5.0 ..

[Q] Nexus 7 4.4.2 update error *Help Needed*

I'm trying to up date my parents Nexus 7 to 4.4.2 but it refuses to install.
The device advises that the update is available. It downloads without any issues. The device reboots and starts the install process. It reaches around 20% and displays "ERROR" with the android logo lying flat with an exclamation mark.
The device is brand new and has not been rooted etc. Does anyone know how to fix this? Any help would be appreciated.
Pixle-Dude said:
I'm trying it up date my parents Nexus 7 to 4.4.2 but it refuses to install.
The device advises that the update is available. It downloads without any issues. The device reboots and starts the install process. It reaches around 20% and displays "ERROR" with the android logo lying flat with an exclamation mark.
The device is brand new and has not been rooted etc. Does anyone know how to fix this? Any help would be appreciated.
Click to expand...
Click to collapse
When you see the android with exclamation mark hold down the power button and while you are holding the power button down press and release the volume up button. You are now in stock recovery. Use the volume button to highlight "wipe cache partition", press power button to select. Once that is done select reboot. Maybe wiping the cache well have helped. Try the update again. If that doesn't work, you have two choices that I can think of. Try a factory reset or adb sideload the update, for adb sideload you need a computer with adb setup on it. If it was rooted with a custom recovery there would be other options. Good luck!
To get to stock recovery... with the tablet off, hold down the power button and while you continue to hold it down press the volume down button until it boots into the bootloader screen. Use the volume button to select "Recovery mode" then press power button. Now you will see the android with exclamation mark again. Hold down the power button and while you are holding the power button down press and release the volume up button. You are now in stock recovery.
many fauteo
wantabe said:
When you see the android with exclamation mark hold down the power button and while you are holding the power button down press and release the volume up button. You are now in stock recovery. Use the volume button to highlight "wipe cache partition", press power button to select. Once that is done select reboot. Maybe wiping the cache well have helped. Try the update again. If that doesn't work, you have two choices that I can think of. Try a factory reset or adb sideload the update, for adb sideload you need a computer with adb setup on it. If it was rooted with a custom recovery there would be other options. Good luck!
To get to stock recovery... with the tablet off, hold down the power button and while you continue to hold it down press the volume down button until it boots into the bootloader screen. Use the volume button to select "Recovery mode" then press power button. Now you will see the android with exclamation mark again. Hold down the power button and while you are holding the power button down press and release the volume up button. You are now in stock recovery.
Click to expand...
Click to collapse
Hi, thanks for replying.
I have tried this to no avail. I do however have further information regarding this error. When I press the power button and up I can see that it says "/system/lib/libchromeview.so" has unexpected contents. Does this mean that the software is not suitable for this particular device.
This all seems very strange as it's a brand new device and I'm getting the software from google directly?
Pixle-Dude said:
Hi, thanks for replying.
I have tried this to no avail. I do however have further information regarding this error. When I press the power button and up I can see that it says "/system/lib/libchromeview.so" has unexpected contents. Does this mean that the software is not suitable for this particular device.
This all seems very strange as it's a brand new device and I'm getting the software from google directly?
Click to expand...
Click to collapse
The OTA will check the "System" to see if anything has changed, if it thinks anything has changed then it will fail. The update should absolutely work for your device. If a factory reset doesn't give you the ability to do the update, and I have my doubts, return/exchange it. Don't wait too long! Otherwise you need to use adb and at the very least, flash the system image to fix the problem. I personally can't think of any other options that you have. I don't know for sure but maybe there was an app that changed "/system/lib/libchromeview.so." Maybe the Chrome Browser or Chrome Beta. Try and uninstall the Chrome updates and/or Chrome Beta if it is installed. Settings/Apps/All.
areguen given
wantabe said:
The OTA will check the "System" to see if anything has changed, if it thinks anything has changed then it will fail. The update should absolutely work for your device. If a factory reset doesn't give you the ability to do the update, and I have my doubts, return/exchange it. Don't wait too long! Otherwise you need to use adb and at the very least, flash the system image to fix the problem. I personally can't think of any other options that you have. I don't know for sure but maybe there was an app that changed "/system/lib/libchromeview.so."
Click to expand...
Click to collapse
Yes, I was thinking exchange would be the best option. Thanks for your help with this.
Pixle-Dude said:
Yes, I was thinking exchange would be the best option. Thanks for your help with this.
Click to expand...
Click to collapse
No problem!
There's no need to exchange for what's a relatively simple software fix. If you search the forums, you'll find easy-to-follow instructions for unlocking the bootloader, then flashing the stock recovery and latest ROM.
I no longer trust Google's OTA update process anyway. Flashing the full stock ROM ensures you'll start with a perfectly clean slate.

[solved]I might have messed up somewhere Stock Recovery

So I downloaded the Stock Recovery from Mr Hofs Collection of Stock Recovery thread in General Section.
I flashed stock recovery, all went well. I attach picture of command prompt to show.
After I flashed it though and went to recovery it just gave me a black screen with a little phone in the middle, in the middle of the little phone was a red triangle with an upside exclamation mark. It was stuck like that for the better part of half an hour(pressed volume down with power, held power alone for minutes on end) nothing. No writing on it nothing.
Luckly as I was busy starting this thread now it just rebooted on its own and went back into the system. Is it totally fixed now or will it give me problems when I go into recovery? Should I go into recovery again?
How do I check if stock recovery is fine now or if there are any problems? I don't want it to hang and/or brick now.
Please if I made a mistake somewhere, tell me what I did wrong for future reference, I don't think I did anything wrong with commands
You can see at bottom of command prompt to, I even tried fastboot devices / adb devices to see if it picks anything up because I get the sound the computer makes when it's connected to USB so the computer at least picked up something.
Should I sell the phone now? lol
Boot again into recovery using the method you described. Once you see the android with red triangle image press and hold the volume up key and then press the power button while keeping the up button pressed. You'll enter the stock recovery.
This is the normal way of booting into stock recovery. You are fine!
umsheikh said:
Boot again into recovery using the method you described. Once you see the android with red triangle image press and hold the volume up key and then press the power button while keeping the up button pressed. You'll enter the stock recovery.
This is the normal way of booting into stock recovery. You are fine!
Click to expand...
Click to collapse
I tried going back into recovery, got to the screen with the triangle and and pressed volume up and power button like you said. Instead of then taking me into stock recovery, it just vibrates and then reboots the phone.
BerndM14 said:
I tried going back into recovery, got to the screen with the triangle and and pressed volume up and power button like you said. Instead of then taking me into stock recovery, it just vibrates and then reboots the phone.
Click to expand...
Click to collapse
hmm...i am running TWRP on GPE so i am not able to test this directly. Let's try one more time, but this time follow these steps:
- go back to recovery and wait for the red triangle screen
- wait for 5 - 10 seconds (don't think this is necessary, but try it anyways)
- this time press both volume up and down keys, and while holding them down press the power button
hopefully this will work. Otherwise i can try on a friends phone in the morning and give you the right combo.
umsheikh said:
hmm...i am running TWRP on GPE so i am not able to test this directly. Let's try one more time, but this time follow these steps:
- go back to recovery and wait for the red triangle screen
- wait for 5 - 10 seconds (don't think this is necessary, but try it anyways)
- this time press both volume up and down keys, and while holding them down press the power button
hopefully this will work. Otherwise i can try on a friends phone in the morning and give you the right combo.
Click to expand...
Click to collapse
Same thing, just vibrates and then reboots
What are you hoping for? You have stock recovery installed now. You seem to have discovered why there are custom ones.
BenPope said:
What are you hoping for? You have stock recovery installed now. You seem to have discovered why there are custom ones.
Click to expand...
Click to collapse
With no recovery options, is that right though? It doesn't show me anything written on the screen and when I press "up volume and power" this should take you to some options, it gives nothing, it just reboots.
Not right then? Or will it still work fine just as it is now for OTAs?
P.S I have tried all methods given by umsheikh, I downloaded quickboot to try it, I did an adb reboot recovery to see if I can go through there, did it manually, shut off, wait a bit, turn back on go to recovery press power, wait 10secs press up and power, nothing, all of them just reboots the phone. It's bugging me lol
If you say it's right though and there is no need for me to actually see the options that it gives and I'll still receive my OTAs etc then fine, I'll leave it then, but I don't think it's right, is it?
Getting into the options is fiddly, but it sounds right. Try fastboot erase cache
BenPope said:
Getting into the options is fiddly, but it sounds right. Try fastboot erase cache
Click to expand...
Click to collapse
Thank you, clearing cache worked, I see options now in recovery :good:

Categories

Resources