Not getting Wi-Fi calls. - G4 Q&A, Help & Troubleshooting

Not sure why but was not getting some calls when at home on Wi-Fi calling. I have unlimited calling minutes so I don't really need it. My last Phone (Nexus 4) didn't have it and I didn't get the G4 for that anyway. I got it for the SDHC card and removable battery.

What carrier do you have?

Can you be a little bit more specific? When people are calling, is it going to voicemail?
Are you not getting a notification of the call?
Are you able to call out?

Related

Voicecalls not coming through whenever data is on

Guys
Noticed something funny with my Galaxy Nexus. Calls don't seem to be coming through whenever it is transmitting or receiving data on the 3G. I can still make calls no problem.
My previous phone (the N97) would disengage packet connection (a warning comes up) before the call comes through.
I'm still analysis the data but I am hoping that one of you has experience this before and can offer some insight.
I've done the following test:
1. Wifi and 3G on. Some calls come through, some goes to voicemail.
2. Wifi and 3G on - streaming a video from my NAS box - Some calls come through, some goes to voicemail.
3.Disengaged Wifi and 3G on - Some calls come through, some goes to voicemail.
4.Disengaged Wifi and 3G off (2G only) - Calls comes through fine (when I send text I get the volume bug).
5.Disengaged Wifi and Data on but only on 2G - Calls comes through fine.
In all above instances when the 3G/data is on, I make sure I am transmitting (I synch my hotmail account).
So is this normal (this is my first android phone)? Am I the only one or are there others?
Any feedback would be appreciated.
Thanks
***** Sorry for the question mark icon, I put [Q] down but didn't know by selecting the question mark, it overrides it************
Which network?
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
Balthazar B said:
Which network?
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O2
blunden said:
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
Click to expand...
Click to collapse
I'm still testing but it does appear that whenever it's transmitting on 3G (3G or H in the icon) incoming calls go to voicemail.
I just did another test, in the previous tests I was just calling my voicemail service (901) but I decided to call my house phone and here's the strangest thing.
- With the wifi on and 3G I couldn't make any phone calls (apart from the voicemail), the calls just end. I turned off the wifi, tried making a call it works. Then turned on the wifi on again and I can make calls again. How bizarre.
I'm hoping it's a network issue but I won't know until say about a weeks time (if its a network issue it should have been fix within that period). But my first adventure with Android isn't going very well.
Rang O2 and it sounds like an issue with the network . According to them 3G was affect all over the country recently and still have issues in the London area.
I also put my sim back into my N97 and after numerous attempts was able to replicate the fault So happy.
But the customer support suggested that I should still go and get a replacement sim from the shops tomorrow since mine is quite old. From 2009 but still 3G enabled.
So fingers crossed that its def a network issue and not a fluke that it affected my N97.
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
Atreus said:
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
Click to expand...
Click to collapse
Does SIM age really matter? I've been using the same SIM card since 2005.
I don't know if the age of the SIM matters, but what I do know is after I replaced my old SIM (AT&T) my data got faster (a few phones ago).
It never hurts to use a new SIM. The manufacturers change every few years (gemalto, etc) and I'd bet that newer is better...

no 3g/4g while calling... normal or weird?(cdma)

So everytime I call someone or receive a call,
the 3g on the status bar disappears instantly.
right after I end the call,
I have signal again immediately.
is this suppose to happen to Verizon phones?
I'm confused because I came from at&t. never had such thing on it.
So is Verizon suppose to be like this?
if so is there any mod/tweak that enables me to use data while calling?
Sent from my Galaxy Nexus using XDA
bluemoon1221 said:
So everytime I call someone or receive a call,
the 3g on the status bar disappears instantly.
right after I end the call,
I have signal again immediately.
is this suppose to happen to Verizon phones?
I'm confused because I came from at&t. never had such thing on it.
So is Verizon suppose to be like this?
if so is there any mod/tweak that enables me to use data while calling?
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Yes, this is supposed to happen. You can't do voice + data over 3g, but you can do voice + data over 4g. There is no "mod" available for that will enable the use of data while in a call on 3g.
Verizon is CDMA, which doesn't offer simultaneous voice/data like GSM does. Unless your phone has SVDO (like the Thunderbolt) it won't do data and talk at the same time over 3G... The VZW GNex doesn't have SVDO.
For the longest time this has been a pain for CDMA carriers (the few that are left) and they're gonna get past it with VoLTE eventually. You'll still see AT&T run ads comparing their iPhone to the VZW iPhone because it can do voice+data at the same time.
If you're on LTE, you can browse LTE data and talk on 3G at the same time, however.
maguro user here. i was talking about this with a work colleague yesterday, and i said data didn't work at the same time as voice, only with gprs/edge. he had me call his cellphone, while on UMTS/3g/H, and data call was still on as i made the call, and let the phone ring a few times.

Disable HD Voice? No ringing out OUTBOUND calls?

i have the tmobile version of the note 3. and when i make an outbound call while on wifi (wifi calling is off) it defaults to HD VOICE which has no ringing (only on some numbers tho, very strange) and it will have NO RINGING, almost as if its not dialing then someone will answer. Very annoying. So i have come to a conclusion that if i turn Wifi calling off, HD VOICE is gone and it WILL ring with those numbers that wouldn't before. But if i connect to wifi again then i get this issue. Is there a way to disable HD VOICE?
PS, i have SIM UNLOCKED the note 3 and have tested with att sim with same numbers and rings correctly whether or not on wifi, of course doesn't say HD VOICE tho
thanks a again
Bump
Sent from my SM-N900T using Tapatalk 2
Anybody know how to fix this. I cant use wi-fi anymore because it turns on hd voice, grays out my network bar signal, and makes calls unintelligible. T-mobile had me disable "answer with voice" and wi-fi. She said this is a problem with wi-fi calling but I dont use that. I only had it set to use wi-fi if I left a good cellular area. That is off now too. Please help me fix this so I can at least use wi-fi again. By the way this happened suddenly on its own 2 days ago.
Did you ever resolve this?
I am having the exact same problem now.
Even though I have wifi calling turned off, if I have the phone connected to wifi it is using wifi for the calls.
Annoying as hell.
audri5 said:
Anybody know how to fix this. I cant use wi-fi anymore because it turns on hd voice, grays out my network bar signal, and makes calls unintelligible. T-mobile had me disable "answer with voice" and wi-fi. She said this is a problem with wi-fi calling but I dont use that. I only had it set to use wi-fi if I left a good cellular area. That is off now too. Please help me fix this so I can at least use wi-fi again. By the way this happened suddenly on its own 2 days ago.
Click to expand...
Click to collapse
PanamaPaul said:
Did you ever resolve this?
I am having the exact same problem now.
Even though I have wifi calling turned off, if I have the phone connected to wifi it is using wifi for the calls.
Annoying as hell.
Click to expand...
Click to collapse
Anyone got updates on this? I just started getting bitten by this a couple months ago when I flashed from stock to DarthStalker (JB version not KK).
Any news about this?
HD voice
HD voice is set by the switch from the tower you are connected to, long story short if the backhaul from your tower is microwave and the person you are calling is on a tower that is Ethernet backhaul it won't sound right. Also if your in a Samsung owned market and the other person is in a ALU, pioneer, Ericson etc it won't sound right lastly the Samsung phones have 3 or more microphones on them for background and other noises to be muted so the over correction messes with HD calling and lastly wifi calling is using VoWifi and literally running a VPN from your ISP to T-Mobile so your bypassing the switch and hd voice isn't an option, so when you swap sim cards out the root system(boot straps and firmware for the motherboard is designed for t-mo switch and network and is wrote to look for t-mo) so the unlocked sim is just a software unlock to allow something else to be the read
---
I worked in the cellular telcom industry for years and HD calling is a nightmare, wifi calling is even worse because of e911 compliance and the fcc. I forgot to mention that if you have a phone case in like a loose fitting silicone sleeve type or the rubber shell on an old otterbox that's loose the vibration from your voice can cause static in the mic from the rubber vibrating by the charge port (old product known issue with noise cancelation on several phones)
---------- Post added at 04:41 AM ---------- Previous post was at 04:22 AM ----------
I forgot to tell you that normally when you don't have the ringing when your calling out it is a network based issue.
It could be a nesting issue(where your phone is thinking its on a tower in the next town) so with the phone on pull the sim out(if you have to pull the sim power on wait 60 seconds then power off) then turn the phone off and reinstall the sim, an issue for the market your in, the network may think that your still using wifi calling and it never fully turned it off in the network( however by simply turning the switch off it won't disable it you have to update the emergency address and look below that and choose disable( if your software is newer the platform for wifi calling by Samsung is codenamed waterpolo and there is a crap ton if known issues with it) lastly if you phone has native and Samsung wifi calling (found on the GS6/note 5 so if you have it it would be by update only) you would have to totally reset the phone and have to-mo open a network trouble ticket for a tier 3 or higher to call you back and resolve

HTC one m8 cm13 not getting phone calls. Help

As of recently I shave been noticing my voicemail getting messages, but no missed calls, there are also certain times where my pebble watch will say there is no Internet connection when I am connected to cell data. Are these related? Also I really need to be able to know when I'm getting calls. Any help would be appreciated.
Also, just found out if do change to 3g it will work, but not on lte

Question No inbound or outbound calls

Does anyone else have this issue with their redmagic 6pro? Sometimes, even if I have a full signal I can't make any calls or receive any. People tell me I'm offline or switched off. Also, the signal quality is really bad compared to my Samsung s10e I have to restart the phone to receive calls again. FYI nothing to do with my sim provider, I'm on a contract.

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