Develop Bugs

[Q] GNex Play Music Sync Loop

Has anyone else been experiencing the following? Any ideas on how to address it beyond simply using a different app or not using the feature?
I got around to syncing a ton of music into the Google Play Music and then proceeded to sync down to my GNex. I've been having issues ever since with the Play Music app as it has now three times (at least that I've caught it doing so) in the last month or so completely dumped all my downloaded music and proceeded to re-sync and download the music all over again. Thankfully, it only downloads over a wifi connection as I don't have an unlimited data plan and have it syncing approximately 9 GB of music, but the constant downloading is also a huge battery drain.
I imagine transferring the files via cable rather than using the Play Music feature to sync would otherwise address the issue, but doesn't exactly address the root cause and makes what should be a good feature utterly worthless.
Anyway, thanks for any help in advance.

[Q] YouTube Preloading Video Issue

Hey folks,
I have a strange problem with the YouTube application where I cannot get preloading to work. Essentially, I am simply checking the "Preloading subscriptions" and "Preload watch later" under the "Preloading" menu in the Settings. I understand it will download my videos once I am connected to WiFi and charging. The interesting thing is that it initially works and starts downloading the videos, and I see the green and white arrows on the videos in my channel feed indicating that the videos has been downloaded or is in the process of doing so. However, the preloaded videos will end up clearing (whether I watch them or not) at random times. I have tried different iterations of things to determine what is going on and the one definitive thing I notice that is happening is that the YouTube application is randomly signing me out. Every time I notice that the videos are gone (memory on the SD card gains about 500MB), I go into the YouTube app and the "Signing In" screen appears, and then my Channel Feed shows. Usually, YouTube is always signed in (never see the Signing In screen) and this random signing out only occurs when I enable the Preloading features, oddly. I understand why the preloaded videos get cleared, as YouTube needs to have the account logged in to know your Subscriptions and Watch Later list. Once logged out, YouTube starts cleaning out the preloaded data. This is logical, but counterproductive to this feature and seems like a bug. Yet, in my searches I have not found anyone with this similar issue. Also, I have had my device and using YouTube for a year, but never used the preloading features until last week as I just stumbled on this helpful feature.
Sorry about the long-winded description. Basically, the bottom line is that when I enable the Preloading features, it causes the YouTube app to log my account out at random times, which makes the preloading features useless. Has anyone ever had this issue and is there a solution?
I have a T-mobile Galaxy SII with the Stock non-rooted ICS 4.0.4 ROM (baseband: T989UVLI4). I have tried clearing the data on the YouTube application, uninstalled and then re-installed the updates, but so far the same behavior persists. Any help/insight would be greatly appreciated.

VHAHONGRANTC said:
Hey folks,
I have a strange problem with the YouTube application where I cannot get preloading to work. Essentially, I am simply checking the "Preloading subscriptions" and "Preload watch later" under the "Preloading" menu in the Settings. I understand it will download my videos once I am connected to WiFi and charging. The interesting thing is that it initially works and starts downloading the videos, and I see the green and white arrows on the videos in my channel feed indicating that the videos has been downloaded or is in the process of doing so. However, the preloaded videos will end up clearing (whether I watch them or not) at random times. I have tried different iterations of things to determine what is going on and the one definitive thing I notice that is happening is that the YouTube application is randomly signing me out. Every time I notice that the videos are gone (memory on the SD card gains about 500MB), I go into the YouTube app and the "Signing In" screen appears, and then my Channel Feed shows. Usually, YouTube is always signed in (never see the Signing In screen) and this random signing out only occurs when I enable the Preloading features, oddly. I understand why the preloaded videos get cleared, as YouTube needs to have the account logged in to know your Subscriptions and Watch Later list. Once logged out, YouTube starts cleaning out the preloaded data. This is logical, but counterproductive to this feature and seems like a bug. Yet, in my searches I have not found anyone with this similar issue. Also, I have had my device and using YouTube for a year, but never used the preloading features until last week as I just stumbled on this helpful feature.
Sorry about the long-winded description. Basically, the bottom line is that when I enable the Preloading features, it causes the YouTube app to log my account out at random times, which makes the preloading features useless. Has anyone ever had this issue and is there a solution?
I have a T-mobile Galaxy SII with the Stock non-rooted ICS 4.0.4 ROM (baseband: T989UVLI4). I have tried clearing the data on the YouTube application, uninstalled and then re-installed the updates, but so far the same behavior persists. Any help/insight would be greatly appreciated.
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Did you recently update the Youtube app, because the app has had quite a bit of bugs lately. And you could try a substitute app: Tubemate that you can download on their website (google it). Tubemate lets you download youtube videos.

nivekx9 said:
Did you recently update the Youtube app, because the app has had quite a bit of bugs lately. And you could try a substitute app: Tubemate that you can download on their website (google it). Tubemate lets you download youtube videos.
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Click to collapse
Ah, actually that is interesting. The latest update was on 2/22/13, which I have done, and looking in the reviews on the Play Store, I see folks are having some different issues that were not present before the upgrade. One recent post from a Galaxy S3 user posted about the application randomly signing out after this update. So, perhaps that is the issue where it is just an introduced bug in this latest version. I have just noticed this now since I was just trying out Preloading the first time a few days ago and this has been the only issue I have had. I do not know if Preloading worked before the upgrade as I never enabled it before.
Thanks for the insight. :good: I will just not worry about preloading for now and wait for another update which hopefully addresses the random signing out and possibly make the preloading work.

In fact, perusing more reviews in the Play Store for the YouTube app, seems to have a lot of complaints regarding the app not staying signed in. Clearly, this is the issue that is breaking the preloading functionality. Folks are also complaining about the YouTube widget not working as well, which is also related to the account not staying signed in.
This thread can be closed.

[Q] Gallery App lag / bug?

I've posted something on android central forums, but I'm trying to figure out if I'm the only one having this issue. I recently bought a GN3, coming from a moto x (which I loved, just wanted bigger screen). I've disabled as many apps and samsung features as I can and got the phone setup as "stock" as I can get it. However, I'm seeing a HUGE amount of lag in the gallery app. I'm going to try to get another device to make a video, but it's REALLY bad. I have 2 photos on the device at the moment and it can take about 10 seconds to load one once it's tapped. Then zooming or trying to share the photo can take another 20 seconds. It's REALLY slow.
Also, it's curently using about 130mb of ram (using the built in samsung active apps) which is more than any other app currently running, but it's been as high as 500mb+ with the same 2 photos in my gallery. It almost seems like a bug / memory leak issue. I'm just wondering if I'm the ONLY one experiencing this or it's a global issue.
I've done all updates available so it's running 4.4.2 with the VOLTE update. I can't find any other posts specifically related to the gallery app.
Just thought I'd mention, I don't like the gallery app and have no need for it, except the samsung camera ONLY seems to work with that app, not google photos which is what I was using on my moto x.
Before anyone asks, I've tried pretty much everything you can think of related to clearing cache, data, rebooting, and I'm not syncing picasa web albums. I don't use facebook or any other services that would display through gallery.
Any thoughts?? This is a pretty annoying bug for an otherwise excellent phone.
***UPDATE 8-10-14***
This seems to be a bug with samsungs nearby services services and DLNA servers. I'm running Plex on my local network and every time I open gallery it looks like it's trying to contact / sync something with Plex. I'm not serving photo's so I'm not sure exactly what it's trying to do but it's quite annoying. It doesn't look like there's any fix on the phone itself unless you are rooted and you can disable the service. The only other option is turning off DLNA in plex or turning off UPNP on router. Just thought I'd share if anyone else was experiencing the same issue.

[Q] Google Play Music Sync Issues

TL;DR - Picked up my G4 at T-Mobile yesterday and I'm having issues fully syncing my music and playlists to my Google Play Music app. Tried every fix I could think of to no avail.
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Only a portion of the music I've uploaded and added through All Access are showing up on the app. It's most obvious when looking through my playlists - many have significantly fewer tracks in them and some are completely blank. I've also found incomplete albums in my library.
The music hasn't been lost completely though. Everything looks fine in the web app and on my other devices (Nexus 9 and Moto G 2014).
I've tried refreshing my library, clearing cache/data, uninstalling updates, rebooting, reinstalling updates, and a factory reset. I've also unchecked and rechecked GPM sync under Accounts in Settings. No luck!
Anyone else run into this kind of issue on the G4 or any new devices they've purchased? Any suggestions for a fix? I'll troubleshoot some more today and try to exchange in-store for a new phone tomorrow if I can't find a fix.
Thanks.
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EDIT
(7/15/15)
Just got an email from Google Support saying the issue has been resolved.
They had me clear my app data and cache, then reboot and refresh the library. I had to wait a couple minutes for everything to re-sync, but it actually worked for me.
I cross-referenced a dozen playlists on my phone with the playlists on the web app. All matching. Spot-checked a few artists and there doesn't seem to be any incomplete/missing albums.

LG G4 Google Music issue
Im having the same issue. I thought it just my phone and playplaylists but after reading your post I checked the music in my library and music I uploaded and music I added with all access is not there. All my other devices show my complete collection. I think it's a G4 issue.
Did switching phones help?
arpee324 said:
TL;DR - Picked up my G4 at T-Mobile yesterday and I'm having issues fully syncing my music and playlists to my Google Play Music app. Tried every fix I could think of to no avail.
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Only a portion of the music I've uploaded and added through All Access are showing up on the app. It's most obvious when looking through my playlists - many have significantly fewer tracks in them and some are completely blank. I've also found incomplete albums in my library.
The music hasn't been lost completely though. Everything looks fine in the web app and on my other devices (Nexus 9 and Moto G 2014).
I've tried refreshing my library, clearing cache/data, uninstalling updates, rebooting, reinstalling updates, and a factory reset. I've also unchecked and rechecked GPM sync under Accounts in Settings. No luck!
Anyone else run into this kind of issue on the G4 or any new devices they've purchased? Any suggestions for a fix? I'll troubleshoot some more today and try to exchange in-store for a new phone tomorrow if I can't find a fix.
Thanks.
Click to expand...
Click to collapse

Mine seems nornal. Man need Viper4Anroid bad to turn up the treble.
Sent from my LG-H811 using Tapatalk

I had that issue, but was over WiFi. Once I disconnected from Wi-Fi, it was fine again. Not really sure what happened.

Mikie78 said:
Im having the same issue. I thought it just my phone and playplaylists but after reading your post I checked the music in my library and music I uploaded and music I added with all access is not there. All my other devices show my complete collection. I think it's a G4 issue.
Did switching phones help?
Click to expand...
Click to collapse
Exchanging for a new G4 did not help. :/
Have you had any luck getting your library and playlists to populate on your G4?
It doesn't seem to be only a G4 issue either. I have another thread going on at the Android Central forums and there are two other users with the same issue. One has a new G4, the other has a new GS6. We all have ongoing tickets being 'escalated' with Google Support.
I'm a newer user so I can't post outside links, but if you copy/paste some of the text in my OP you should be able to find the thread.

Sfkn2 said:
I had that issue, but was over WiFi. Once I disconnected from Wi-Fi, it was fine again. Not really sure what happened.
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I have been having EXACTLY the same problem as the OP. It's been very frustrating.
Your WiFi solution has already made a bit of a difference. If it fixes it completely when I try it properly, I will track you down and kiss you passionately.

JaySoul said:
I have been having EXACTLY the same problem as the OP. It's been very frustrating.
Your WiFi solution has already made a bit of a difference. If it fixes it completely when I try it properly, I will track you down and kiss you passionately.
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Click to collapse
You can kiss me passionately with a $5 Starbucks gift card so I can have my coffee today! Shower me with love!

It's not the phone!
arpee324 said:
Exchanging for a new G4 did not help. :/
Have you had any luck getting your library and playlists to populate on your G4?
It doesn't seem to be only a G4 issue either. I have another thread going on at the Android Central forums and there are two other users with the same issue. One has a new G4, the other has a new GS6. We all have ongoing tickets being 'escalated' with Google Support.
I'm a newer user so I can't post outside links, but if you copy/paste some of the text in my OP you should be able to find the thread.
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Click to collapse
It's not your phone it's the Amateur Hour app that is Google Play Music.
While Chasing all things Social and bending over Backwards to be Facebook. Google Let this jewel of an app turn into a perfect example of why Not to Reinvent the wheel.
Ive Been having the exact same problems and many others ever since I subscribed, Dec. 2014. The app cant handle the additional strains on its limited resources and Android is already a memory sucking pig.
Ive had these issues on a Moto X 2013, Two Moto X 2014's, Two Drod Maxx's and a 2013 Nexus 7. So I know for a fact it;s not the device.
Getting any help from google is like trying to get milk from a Bull. They are so stuck in the "Everything at Google is Free and You are all our Beta Testers (Guinea Pigs) mindset. That they forget or Don't realize that people are actually paying for this service. Though, Not Many Apparently.
You can do factory resets, Data, Cache clears Uninstall and re-installs etc until the cows come home. None will Fix these issues. The problems are account related and google needs to manually reset each one.
For Music Not showing up here is a simple but painstaking fix
Log onto a PC and go to GPM Find Your music - (Google keeps trying to Hide this aspect of the Service) select an artist, Click the "All My Songs" Card = The first one, now Select / highlight every song and then click edit - Don't change anything, click save - That's it
Now go to your phone and you will see all the songs there, you might need to refresh though.
You think any of the Bike riding, Free Food eating Geniuses at google could or would tell you to do that - Don't hold your breath - All they will say is do a factory reset, deny there is or they have heard of a similar issue and finally, tell you it's been escalated. Which , like their Feedback service is another term for it's been sent to the Great Circualr Filing cabinet.
It's been 6 long months of Music constantly restarting after 20 seconds +/-, Voice commands to play a song or an album failing endlessly, Huge portions of my library gone missing on mobile devices. etc,, and Google refuses to help.
Google Play Music as it stands now is good for One thing - Shuffle Play of your library - Thats it. The Curated Lists fail More than they work, Using the shuffle widget Plays more music NOT in your library then music in it and none of it similar to what you have. The "Recommended for You" Crap is just a waste of resources.
I have 27K songs uploaded and another 26K "Added to my Library" from the Subscription and Nothing works!

SOMFW said:
For Music Not showing up here is a simple but painstaking fix
Log onto a PC and go to GPM Find Your music - (Google keeps trying to Hide this aspect of the Service) select an artist, Click the "All My Songs" Card = The first one, now Select / highlight every song and then click edit - Don't change anything, click save - That's it
Now go to your phone and you will see all the songs there, you might need to refresh though.
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Click to collapse
Whoa that works. It's gonna be a pain but I've worked through most of "A". Thanks.
Still need to find a way to restore my playlists on my phone though. The same edit-save trick doesn't seem to do the trick.

arpee324 said:
Whoa that works. It's gonna be a pain but I've worked through most of "A". Thanks.
Still need to find a way to restore my playlists on my phone though. The same edit-save trick doesn't seem to do the trick.
Click to expand...
Click to collapse
Playlist will wok with the "Fix" but take multiple attempts. If they are Large (100+ songs) try doing it in groups of 25.
I had one playlist with 170+ songs and it took 5 attempts trying to highlight every song wouldnt work. The Edit info was greyed out.. A few songs needed to be removed and re-added - You couldn't edit their info
After I found the "Bad" Songs I was able to do a bulk edit on the list and it worked
PS I tried doing a bulk edit on all 54K songs in my library but it to failed miserably.
This may be because of googles insistence to use the arcane and antiquated Chrome / Flash for everything google. Me using an older PC with XP ( Which makes using GPM Painful) or because it has to be done artist by artist.
I reached out to google , Again yesterday by phone to tell them of the "Fix" and the Pri-madonna who I spoke to couldn't care less or be more contemptuous.

Just got an email from Google Support saying the issue has been resolved.
They had me clear my app data and cache, then reboot and refresh the library. I had to wait a couple minutes for everything to re-sync, but it actually worked for me.
I cross-referenced a dozen playlists on my phone with the playlists on the web app. All matching. Spot-checked a few artists and there doesn't seem to be any incomplete/missing albums.

Video Buffer Problems in serveral apps

I have video issues in Google photos, instagram and tumblr. It plays maybe 1 or 2 seconds then there is a unlimited loading or a skip to the end to time index 27:xx:xx. Video Playback in Youtube or Chrome is just fine. Local videos in Google photos also working fine. Anyone else with this problem?

fuzolan said:
I have video issues in Google photos, instagram and tumblr. It plays maybe 1 or 2 seconds then there is a unlimited loading or a skip to the end to time index 27:xx:xx. Video Playback in Youtube or Chrome is just fine. Local videos in Google photos also working fine. Anyone else with this problem?
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Same with Youtube but when i'm logged into my account, if i log off, then is working ok. If i log in with another account it works.

Same here with 4.6.6.1 in instagram, i use now CM11 by ggow and works fine!

Any solutions? And in fire os 4.6.6.1 i don't receive notification from sideloaded apps like whats'app, facebook messenger, clash of clans

xxxxx