AT&T LTE/ 4G issues on the Zenfone 2 (North Americal) - ZenFone 2 Q&A, Help & Troubleshooting

Here is the full cause of the issue after much research (probably an amalgamation of all the information above + some more)
When you pop in your 4G AT&T SIM and give AT&T the new IMEI (SIM1) to update in the database, they cannot 'see' this device as an LTE capable device and cannot activate/provision LTE for this phone, even though the phone supports all the required AT&T LTE Bands.
Arguing with them using logic is futile as even the most technologically adept 'Tech Support' representatives will repetitively claim, ''We can only guarantee LTE service on an AT&T device'' This is why you can only see H+ (HSPA+) on your device.
There are now two ways to proceed: (first make sure your APN settings or correct)
1) Use an older AT&T device (LTE capable), pop your SIM back into this device. Call customer care and ask them to update the IMEI to this older handset. Restart your phone, verify the LTE/4G signal on your notification bar/ confirm with LTE discovery/ (your favourite tool)
Now, take the sim card and re-insert it in your Zenfone 2. You should now see the '4G' icon on your Zenfone.
Note: AT&T will conduct occasional system-wide sweeps to verify if their SIM cards are actually inserted in the device whose IMEI they have registered and if not, they will update the IMEI on their database and you may lose 4G and rollback to HSPA+.
2) WAIT. I've spoken to Asus regarding the issue and this is a known issue to them. I've been told to expect a modem firmware update (no ETA - don't ask me) after which, somehow, this issue should not be a concern and AT&T will be able to provision the Zenfone 2 IMEI as an LTE capable device.
3) Some amazing workaround by a technically adept AT&T representative who can 'force' LTE registration to the device
4) You tell me.

Very informative regarding LTE provisioning on AT&T. In my experience, once they contenders and remove the LTE. a new SIM will need to be used to get back LTE. Even though the account is provisioned for LTE.
Sent from my ASUS_Z00AD using XDA Free mobile app

AT&T stated they will be offering the ZenFone 2 soon with a contract.

That's crazy! There should be no need for these shenanigans on a GSM carrier. I'm sure the service is leaps better, but I did not have this problem on T-Mobile. I do have a prepaid SIM, so that could make all the difference.

Has to be an issue with certain ZP2's i used an att straightalk sim, and had no issue connecting to LTE at all, i just pop the sim in, searched for networks, registered on att added the straightalk att apns and boom done got full LTE signal on 06610.

Had the same issue with my Nexus 5 originally, a real hassle dealing with support to correct (especially on a corporate account). Currently waiting on ZF2 to arrive, but hoping this is corrected in the latest firmware:
"32. Using HW encode for 4G SKU."
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=12194&extra=page=1

I am tracking this thread and a related thread and wondering if I need to call AT&T and tell them to delete my ZF2's IMEI. I definitely am only showing H+ symbols and when I did a speed tests, uhm, tests definitely reveal I am not getting LTE speeds. AT&T tried to tell me I am seeing H+ symbol because the ZFT is not an AT&T branded product but I didn't really think this was true. H+ is not the worst of the worst and I really would notice it if I had two phones side by side, but I can live with it more or less if I have to, although yes-I want my LTE back if I can get it - the point is that the ZF2 is capable of LTE and I am very much still on an AT&T contract and honoring my contract on a line that has had LTE for at least 2 years or more now. I just merely bought my own phone this time and needed a new SIM card for it as I had nano on the last one. So-would telling AT&T to lose my IMEI and give me a new SIM put LTE on my ZF2? The APN information matches what is already listed so that is of no use-it seems universal to either H+ or LTE.

babsk said:
I am tracking this thread and a related thread and wondering if I need to call AT&T and tell them to delete my ZF2's IMEI. I definitely am only showing H+ symbols and when I did a speed tests, uhm, tests definitely reveal I am not getting LTE speeds. AT&T tried to tell me I am seeing H+ symbol because the ZFT is not an AT&T branded product but I didn't really think this was true. H+ is not the worst of the worst and I really would notice it if I had two phones side by side, but I can live with it more or less if I have to, although yes-I want my LTE back if I can get it - the point is that the ZF2 is capable of LTE and I am very much still on an AT&T contract and honoring my contract on a line that has had LTE for at least 2 years or more now. I just merely bought my own phone this time and needed a new SIM card for it as I had nano on the last one. So-would telling AT&T to lose my IMEI and give me a new SIM put LTE on my ZF2? The APN information matches what is already listed so that is of no use-it seems universal to either H+ or LTE.
Click to expand...
Click to collapse
They need to have an LTE capable AT&T phone first. Then you can switch sim into the ZF2. Had to use my Lumia 635 imei. Unfortunately, once I swith to a non LTE phone, for example, my nexus 4, their system detects it and removes the LTE profile. So, I have to call them again if I want to get LTE on the ZF2.
Sent from my XT1033 using Tapatalk

mrcamp said:
They need to have an LTE capable AT&T phone first. Then you can switch sim into the ZF2. Had to use my Lumia 635 imei. Unfortunately, once I swith to a non LTE phone, for example, my nexus 4, their system detects it and removes the LTE profile. So, I have to call them again if I want to get LTE on the ZF2.
Sent from my XT1033 using Tapatalk
Click to expand...
Click to collapse
I have heard that before-hmmm. I would have needed a nano adapter to put the sim from my previous very LTE capable got LTE all the time Lumia phone first and didn't know that ahead of time. But
I did call them and my guess is I am being lied to that they gave me LTE? I now at least can prove it with speed tests and demand that they fix it but how do they do this is at this point
Sent from my K010 using XDA Free mobile app?

Related

Possible to get Galaxy Nexus to work on Sprint?

I want to know if this is possible at all, does anyone know of any ways to put a verizon phone on sprints network? I think it has been done before, I will buy this phone if I can get 3g to work on sprint
Nope, VZW and Sprint operate at 2 different frequencies AND if you could somehow do it I don't think Sprint allows Third Party/Unlocked Phones.
actually they are teh same frequencies. how else would our roaming on verizon's network work?
shakuyi said:
actually they are teh same frequencies. how else would our roaming on verizon's network work?
Click to expand...
Click to collapse
Yea I actually think you are right because verizon and sprint share a tower here in Virginia. But sprint would never allow it.
Sent from my Galaxy Nexus using XDA App
I've been told different things by different reps at different Sprint locations. One guy in-store told me that it's "very possible" but that the customer has to do all the unlocking, etc. Another rep at one of their call centers reiterated the same. "If you unlock it, we can do it. Otherwise, there's nothing we can do."
So the question remains, how can we unlock it? I'd LOVE to stay with Sprint. Does anyone have expertise in this area? I've seen a few threads on this and they all seem to go unanswered...wondering if it's not a popular topic or if it's something we shouldn't be discussing?
Thanks!
Run around clockwise half naked below freezing while chanting "goosfrabah"...
Seriously no need to be posting such a thread. It's been posted and debated and talked about. Google and such should be your friend.
Either make googley eyes (and maybe much "more") at someone deep inside Sprint to add a VZW ESN to their database, NOT GOING TO HAPPEN, or murk in the underworlds of ESN cloning and modification, NOT HAPPENING HERE on XDA...
Posting from another thread.
No, the ESNs are in a computer database. If the rep enters an incorrect ESN or, in this case from their point of view invalid, the system will not move forward.
Even if that wasn't the case, I don't believe Verizon and Sprint operate on the same CDMA frequencies. Not to mention LTE. EVEN if that wasn't the case, the Galaxy Nexus pulls its subscriber information(like the phone number, data plan, etc) from its SIM card(just like GSM phones).
Sent from my Galaxy Nexus
http://phandroid.com/2011/12/20/spr...e-given-the-green-light-for-activation-rumor/
Possible, YES. Depends only on if sprint want to activate it or not. Phones generally support the entire spectrum and not just the subset that carrier uses.
For example on GSM, phones either support ALL of the 900 spectrum or none of it. The fact that the spectrum is split in two and used by different operators doesn't make a difference - thats just handled by the simlock/Activation of ESN.
It wouldn't make much sense for a hardware manufacturer to cripple a radio baseband to part of the spectrum if it can handle all of it, otherwise they would need to make new mainboards for each operator.
LTE is a different situation. As the spectrum is not split, and each operator use an entirely different spectrum. It would be more costly to add other spectrums on a Verizon device with no real benefit, if they have no plans to offer it on any other operator. Also it may be more cost or design effective to make two different boards if for example they can't fit an antenna that can handle both frequencies.
unremarked said:
Posting from another thread.
No, the ESNs are in a computer database. If the rep enters an incorrect ESN or, in this case from their point of view invalid, the system will not move forward.
Even if that wasn't the case, I don't believe Verizon and Sprint operate on the same CDMA frequencies. Not to mention LTE. EVEN if that wasn't the case, the Galaxy Nexus pulls its subscriber information(like the phone number, data plan, etc) from its SIM card(just like GSM phones).
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
VZW and Sprint operate on the same CDMA frequencies, 1x CDMA 2000 and 3G. How else do Sprint and VZW roam off each other for voice and data? When it comes to 4G, that's where they differ, LTE vs WiMax (for now). Even when Sprint goes LTE, they'll be running on a different LTE frequency than VZW and AT&T, so LTE roaming shouldn't be on anyone's radar for the foreseeable future.
And NO, the VZW GNex does not pull "its subscriber information (like the phone number, data plan, etc) from its SIM card(just like GSM phones)." Subscriber info is pulled from the ESN/MEID unique to any CDMA phone (VZW and Sprint included) to authenticate on the network. The SIM in VZW LTE phones is for LTE purposes ONLY, 4G data only and nothing else.
Why dont you get the galaxy s II? Wish I could get it for Verizon
LordLugard said:
VZW and Sprint operate on the same CDMA frequencies, 1x CDMA 2000 and 3G. How else do Sprint and VZW roam off each other for voice and data? When it comes to 4G, that's where they differ, LTE vs WiMax (for now). Even when Sprint goes LTE, they'll be running on a different LTE frequency than VZW and AT&T, so LTE roaming shouldn't be on anyone's radar for the foreseeable future.
And NO, the VZW GNex does not pull "its subscriber information (like the phone number, data plan, etc) from its SIM card(just like GSM phones)." Subscriber info is pulled from the ESN/MEID unique to any CDMA phone (VZW and Sprint included) to authenticate on the network. The SIM in VZW LTE phones is for LTE purposes ONLY, 4G data only and nothing else.
Click to expand...
Click to collapse
Thanks for the clarification on the frequencies thing. I wasnt 100% sure what Sprint operated on.
As for the SIM, I am 100% sure. Trade SIM cards with a friend, even to another microSIM device like a Samsung Stratosphere Restart your phone and then call eachother. The numbers will be swapped. Heck, even easier. Yank your SIM out and make a test call or check under the About Phone options.
EDIT: I know that Sprint uses CDMA(1x) and EVDO(3G). But what bands do they operate on? Just like AT&T and T-Mobile use GSM(aka edge) and HSPA(3G) but on different bands so not all their phones are entirely cross compatible.
EDIT2: Found my own answer. VZW operates on 850mhz, and 1900mhz. Sprint is 800mhz and 1900mhz. So you may in theory use a 3G Verizon phone on Sprints network with limited capability. I'd imagine it would be just like if you put an ATT iPhone on T-Mobile and be able to make calls but only get 2G.
Regardless of the frequencies you still have the ESN lockout as well as the SIM card issue.
Sent from my Galaxy Nexus
Sprint not going to activate the phone no matter what you do.
CDMA carriers have the last say so of what goes on their network and what does not. They chose what you use not you. They base the their phones off of the ESN/MEIDs if those do not match up to a "clean" one in their system then no go. Its their way of forcing contracts, "if you have to get a sprint phone may as well get the contract with it." they thing. GSM on the other hand you can do it because the identification of the carrier is on the SIM card rather then the phone. However, some carriers will "flash" a phone over like Criket or metro pcs (however they can brick the phone and then you can't even do anything with it.)
MetroPCS lets you bring in any CDMA phone and activate it on their network. I'm sure sprint could do the same if they wanted to.
tommyz2kool said:
MetroPCS lets you bring in any CDMA phone and activate it on their network. I'm sure sprint could do the same if they wanted to.
Click to expand...
Click to collapse
Emphasis on "IF THEY WANTED TO." If past behavior is indicative of the future then reason says they don't.
Lets assume Sprint suddenly changes its mind after years of hemorrhaging customers and move beyond that, as I've previously said the Galaxy Nexus(and all 4G LTE phones) behave more like GSM phones than CDMA and pull their subscriber information from the SIM card. Don't believe me? Try to use your VZW Galaxy Nexus without your SIM. Mine didn't work. Further my theortical point about the supported bands still stand. Who wants a Galaxy Nexus on 1X data?
Sent from my Galaxy Nexus
I thought that Sprint was going to offer the Gnex at some point. Was I just dreaming that? Does anyone know if Sprint is going to get the GN?
I could have sworn I heard that Sprint was getting it somewhere....
unremarked said:
Emphasis on "IF THEY WANTED TO." If past behavior is indicative of the future then reason says they don't.
Lets assume Sprint suddenly changes its mind after years of hemorrhaging customers and move beyond that, as I've previously said the Galaxy Nexus(and all 4G LTE phones) behave more like GSM phones than CDMA and pull their subscriber information from the SIM card. Don't believe me? Try to use your VZW Galaxy Nexus without your SIM. Mine didn't work. Further my theortical point about the supported bands still stand. Who wants a Galaxy Nexus on 1X data?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
The reason your LTE VZW phone will not work without the SIM has nothing to do with pulling subscriber info but more to do with just authenticating with the LTE network, period.
Once again, your subscriber info is more hard coded to your ESN/MEID.
The LTE network could go down (like it has done now several times) and your phone will work fine with CDMA voice and 2G/3G. If the CDMA network goes down then you're screwed because all authentication starts there.
Sent from my SPH-D710
bradm23 said:
Why dont you get the galaxy s II? Wish I could get it for Verizon
Click to expand...
Click to collapse
That.
+1 char
LordLugard said:
The reason your LTE VZW phone will not work without the SIM has nothing to do with pulling subscriber info but more to do with just authenticating with the LTE network, period.
Once again, your subscriber info is more hard coded to your ESN/MEID.
The LTE network could go down (like it has done now several times) and your phone will work fine with CDMA voice and 2G/3G. If the CDMA network goes down then you're screwed because all authentication starts there.
Sent from my SPH-D710
Click to expand...
Click to collapse
I'd love to hear your explaination for the following behaviors. The only thing I changed was I took out my SIM card. You'll notice now even the time is wrong since the phones sync their time with the carrier.
EDIT: removed pictures because I'm paranoid/OCD about personal info.
You can post as many pics as you want. Your "subscriber info" is tied to your esn/meid in the system. Without those, whether you have an LTE sim or not on a CDMA network like VZW, your phone will not function. The LTE sim doesn't handle voice or any calling functions, just data.
When your phone connects to a cell tower (or the network), certain parameters are sent for a sort of handshake, which are your esn/meid.
I think you need to better familiarize yourself with the fact that VZW is a CDMA network first and foremost (and with all that entails, esn/meid/msid etc) with an LTE based data-only network (for now) built alongside it.
Sent from my SPH-D710

T Mobile USA/International One X owners in need of new SIM when...?

Hello all.
It appears we can expect the transition for 3g data on the 1900 MHz PCS band sometime between now and the end of the year as T Mobile is really looking to deploy LTE in 2013.
So, we (T Mo USA customers) all learned the hard way that we needed an older model micro SIM in order to get data on our phone.
Does anyone know if we will need a newer micro SIM (actually-the current micro SIM provided by T Mobile for the One S) to access the 3g data once it has been deployed?
What do you opine? Any insight would be great.
Thanks!
Shouldn't need to. Some places already have the 1900Mhz deployed as test beds and I haven't heard anything about needing a new sim.
All SIMs do nowadays is hold your subscriber number that gets relayed to a tower. That number is then looked up in a database to see if you meet requirements (e.g. are a paying customer, what services you have enabled, etc.).
I have an old SIM from 2007 that I am still using so I it doesn't work I'll let you know
I had no trouble going from a 2G to a 3G device with it if that helps you.
The only thing I'm worried about is if the 1900Mhz will be counted as roaming on AT&T and whether we'll have to pay extra for it.
I'm not getting data. I just got a sim card from tmobile today.
No data for me. Talked to tmobile and they said to talk to HTC.
What should i do?
Ask for an older SIM. The newer SIMs that Tmo has been using haven't worked on One Xs. Try seeing if they have any older miniSIMs and then you can cut it into a microSim.
jonshipman said:
Shouldn't need to. Some places already have the 1900Mhz deployed as test beds and I haven't heard anything about needing a new sim.
All SIMs do nowadays is hold your subscriber number that gets relayed to a tower. That number is then looked up in a database to see if you meet requirements (e.g. are a paying customer, what services you have enabled, etc.).
I have an old SIM from 2007 that I am still using so I it doesn't work I'll let you know
I had no trouble going from a 2G to a 3G device with it if that helps you.
The only thing I'm worried about is if the 1900Mhz will be counted as roaming on AT&T and whether we'll have to pay extra for it.
Click to expand...
Click to collapse
T Mobile has roaming agreements with AT&T, so I wouldn't worry about that. With regards to 3g on the 1900 MHz PCS band, it actually has nothing to do with roaming agreements via AT&T. T Mobile is actually reframing their network to allow HSPA and HSPA+ via 1900 spectrum opposed to its current structure which only supports 2g data on the same frequency.
According to T Mobile, they are refarming frequencies of their network to modernize their network; pushing 3g traffic to their 1900 MHz frequency allows them to deploy true LTE on their current 3g AWS bands (1700/2100).
My original concern was, how there is clearly an incompatibility with the newer micro SIMs and the international One X, will that incompatibility cause me to have to switch SIMs when 3g is moved over 1900? I'm not savvy enough to understand the issue between T Mo's current micro SIMs and the reasoning behind the incompatibility with the One X. I certainly don't want to miss out on faster HSPA speeds when it does take off in Boston so, I figured I would ask.
Do you have your One X set to GSM or GSM/WCDMA auto? I currently have mine set on the latter.
Thanks!
AndG404 said:
I'm not getting data. I just got a sim card from tmobile today.
No data for me. Talked to tmobile and they said to talk to HTC.
What should i do?
Click to expand...
Click to collapse
There is a thread in the General section discussing this.
You should call into a local store and say you need an older micro SIM, specifically ask for a non GBA micro SIM. If your local store does not have one in stock, the rep might be nice enough to email other local reps and call you back (as they did with me) when they receive a response. Hopefully, you wont strike out. If so, you would have to eBay or Amazon your older micro SIM.
I ended up driving about 10 miles from my office to pick one up as none of the T Mobile stores closest to me (6 of them) had them in stock. When I finally got one, I had never been happier getting Edge speeds in my life, lol.
Thanks, man!
:good::good::good:
batequeixo said:
:good::good::good:
Click to expand...
Click to collapse
No prob! Glad I could help
Status update...
I thought it would be courteous to update all reading this thread on my discoveries.
I've re-visited the T-Mobile store with a copy of the information found on this thread in hands, only to find that the guys working on that store are either unprepared or unwilling to help. They told me that T-Mobile only carries one type of micro sim across all their stores, they indicated they were not willing to do the legwork, very disappointing since I've been T-Mobile's customer for over 10 years.
Sounds like the alternative is to dig this special, older micro sim out of ebay or amazon, or move to another provider.
Any other alternatives?
That stinks!
Please know that I too struck out after calling 3 local stores (all within 3-5 miles). You probably got someone with less experience or perhaps you went during store peak hours. I recommend you call a branch (obviously not that one) and ask for a manager. Let the manager know that you are looking for a specific type of micro SIM, a non GBA kind. Let him or her know that you have struck via customer care and that he is your last resort as the T Mobile store closest to where you live no longer carry that SIM.
Out of all of T Mo stores that I called, only one person had no clue of what I was talking about but did get someone else on the phone for me. They all told me they no longer carried the older micro SIM.
Don't let this experience discourage you. If you want it for free, you have to call around.
Last resort would be eBay, etc.
Good luck bro!
Hey guys, im thinking of getting a One X for t-mobile and I want to know if all full size sims are non GBA. i already have a cut down full size sim so will that work in the One X on edge speeds?
Jelly: That's what I did when I first got my international HOX and it worked fine with EDGE. Please share if you start receiving 4G speeds....
Thanks,
Why dont you guys just wait till tmo announces their new htc one+?

[Q] Nexus 7 LTE: US networks and Verizon experiences?

What are other people's US experiences, what type LTE do you get?
Google starting selling the Nexus 7 LTE in the Google Play store 130909 https://play.google.com/store/devic...cked_T_Mobile_SI?id=nexus_7_32gb_2013_lte_tmo
It comes with 30 days of T-Mobile LTE/HSPA. I confirmed with Google Play support that they are shipping the US version that has LTE bands 13 and 17. This means that in addition to T-Mobile LTE and HSPA, this will do the same on AT&T and also LTE on Verizon.
Google says it does not work with Verizon, but technically, it should. Verizon has a full LTE nationwide coverage on band 13. I am going to try my Verizon sim the day I get this thing. Then I'll be raiding the AT&T store for 30 days of LTE: fastest provider wins.
What are other people's US experiences, what type LTE do you get?
If you go Nexus 7 LTE 〉Settings 〉About Tablet 〉Status, Mobile network type indicates what connection you have, eg. LTE:13.
best test apps:
- Speed Test
- Open Signal
- Sensorly
- SignalCheck Lite
- Firebind (check for blocked ports, shouldn't be any)
Some blog posts:
Nexus 7 LTE for the US: http://blog.haraldrudell.com/2013/08/nexus-7-lte-future-of-mobility-nexus-7.html
US Open Access: http://blog.haraldrudell.com/2013/08/googles-got-balls.html
LTE Portability in the US: http://blog.haraldrudell.com/2013/09/4-13-17-are-magic-numbers-mobile-device.html
PhoneGeek said:
Google says it does not work with Verizon, but technically, it should. Verizon has a full LTE nationwide coverage on band 13. I am going to try my Verizon sim the day I get this thing. Then I'll be raiding the AT&T store for 30 days of LTE: fastest provider wins.
Click to expand...
Click to collapse
Source please?
It was supposed to work with Verizon, on LTE at least. I'm not going to order one if it doesn't.
It works with Verizon LTE not 3g
Sent from my SPH-L900 using XDA Premium 4 mobile app
Very interested to hear what happens when you pop in your Verizon SIM.
Actually someone already has: http://www.droid-life.com/2013/09/11/video-first-look-at-verizon-data-on-the-new-nexus-7-lte/
cmstlist said:
Very interested to hear what happens when you pop in your Verizon SIM.
Actually someone already has: http://www.droid-life.com/2013/09/11/video-first-look-at-verizon-data-on-the-new-nexus-7-lte/
Click to expand...
Click to collapse
In the comments on that video, a couple of people are noting that Verizon stores have refused to supply sim cards and activate Nexus 7 tablets, because "they're not in their system". I think the person that made the video just removed the sim from his phone and it worked. I want to get one of these and add it to my current plan for $10/month and share my current data plan. It's too bad Google and Verizon can't seem to get it together and explain how this works. I'll wait until there are no hoops to jump through. I wonder if the LTE only, no 3G restriction on Verizon is Google's way of forcing Verizon's hand. I don't think they're allowed to refuse a device that operates solely on LTE.
patrickoneal said:
In the comments on that video, a couple of people are noting that Verizon stores have refused to supply sim cards and activate Nexus 7 tablets, because "they're not in their system". I think the person that made the video just removed the sim from his phone and it worked. I want to get one of these and add it to my current plan for $10/month and share my current data plan. It's too bad Google and Verizon can't seem to get it together and explain how this works. I'll wait until there are no hoops to jump through. I wonder if the LTE only, no 3G restriction on Verizon is Google's way of forcing Verizon's hand. I don't think they're allowed to refuse a device that operates solely on LTE.
Click to expand...
Click to collapse
I'm trying to activate one for my buddy on Verizon. It doesn't appear to be Verizon trying to be stubborn about it. It's more about technical limitations. Verizon devices need a serial number and a SIM ID to activate on their LTE network and the Nexus 7 only has a SIM ID that can be used. The serial number isn't recognized in Verizon's system because it's still a GSM device. So thus far, it looks like the method shown of using a SIM that's already activated is the only way of getting this going. Having its own dedicated number is a trickier matter.
j.bruha said:
I'm trying to activate one for my buddy on Verizon. It doesn't appear to be Verizon trying to be stubborn about it. It's more about technical limitations. Verizon devices need a serial number and a SIM ID to activate on their LTE network and the Nexus 7 only has a SIM ID that can be used. The serial number isn't recognized in Verizon's system because it's still a GSM device. So thus far, it looks like the method shown of using a SIM that's already activated is the only way of getting this going. Having its own dedicated number is a trickier matter.
Click to expand...
Click to collapse
Edited to add: Thanks for the reply and the information.
Well, that sucks.
As far as I know, Google advertised this as working with Verizon when it was launched. Now they're saying next to nothing about it.
So, if I want to activate this as an add-on tablet at $10/month, I have to buy the Nexus 7, some other used Verizon tablet off ebay, activate it and swap the SIM. I may be incorrect, but I'd bet you couldn't sell off the other tablet and let someone else activate it using this method, unless the SIM isn't attached to the serial number in Verizon's system.
No offense intended, but I believe this is Verizon being stubborn. The tablet obviously functions on their network, but they aren't willing to supply a SIM and simply activate it.
Please let us know if you're successful in getting it activated without swapping a SIM from some other device. I can't be the only one interested in getting this going, but I'm not going to order one until I know it works.
I seem to remember reading that with past devices, others have had success bringing in a tablet that's already active on some other account but without the SIM, and asking for a SIM to activate it.
Buy Verizon ipad mini. Activate sim. Return ipad mini. Win?
Sent from my SCH-I545 using Tapatalk 4
patrickoneal said:
Edited to add: Thanks for the reply and the information.
Well, that sucks.
As far as I know, Google advertised this as working with Verizon when it was launched. Now they're saying next to nothing about it.
So, if I want to activate this as an add-on tablet at $10/month, I have to buy the Nexus 7, some other used Verizon tablet off ebay, activate it and swap the SIM. I may be incorrect, but I'd bet you couldn't sell off the other tablet and let someone else activate it using this method, unless the SIM isn't attached to the serial number in Verizon's system.
No offense intended, but I believe this is Verizon being stubborn. The tablet obviously functions on their network, but they aren't willing to supply a SIM and simply activate it.
Please let us know if you're successful in getting it activated without swapping a SIM from some other device. I can't be the only one interested in getting this going, but I'm not going to order one until I know it works.
Click to expand...
Click to collapse
No offense taken, though let me clarify what I meant in my post by it being a technical limitation.
The serial numbers on the Nexus 7 are for GSM devices (IMEI's starting with 35xxx). Verizon's system does not recognize these serial numbers to work on their network. The system looks for ESN numbers (usually starting with 99000xxx) for a CDMA network, then asks for the ICCID (SIM ID) for the LTE SIM card. The Nexus 7 doesn't have a CDMA radio in it at all, which Verizon's network still needs in a device for it to complete the activation process.
Once activated, that SIM can be moved into another compatible device and work beautifully as Droid Life showed already, but that's not the issue we're having. Your described scenario is what I'm going to try for my buddy this weeked, but I have a feeling it won't work.
I don't think d11dog11's suggestion won't work either A) because the iPad Mini uses a nano SIM (4FF), B) because when the iPad is returned, the system defaults to disconnecting the number that was activated on that device, and C) you'll still get nailed with a restocking fee.
Indeed, this sucks!
LTE Results are in
Here's my download experience from a downtown San Francisco rooftop:
T-Mobile USA LTE:
SpeedTest: 43 ms 8.39 down 1.23 up Mb/s
signal: -104 dBm 36 asu rsrq -9 dB
T-Mobile HSPA:
SpeedTest: 73 ms 9.03 down 0.78 up Mb/s
signal: -104 dBm 35 asu rsrq -8 dB
Verizon Wireless:
SpeedTest: 196 ms 0.481 0.265 Mb/s <<== SUCKS BIG TIME! 2G Speed?
Signal -73 dBm 67 asu -12 dB
Comcast Wi-Fi: 18 ms 27.274 7.880
T-Mobile is on the higher frequency that would give spottier coverage, but they are doing quite alright.
Verizon sucks ass. A year ago everybody but Verizon looked like clowns. Today (starting about six months ago) the clown is Andy MacLeod, CTO of the Verizon Wireless partnership. How could they possibly fail?
San Francisco is the most densely populated area outside Manhattan, and this dude needs to pay attention. If you stay up until 1 am on a weekday, Verizon might give you 8 Mb/s down. The sucky area is not only downtown, as a matter of fact, I don't now of a good area anymore. A year ago it was 18 Mb/s greatness 24/7. There's crazy talk of a high-capacity overlay on band 4, but we got none of that, and one might wonder how this can go on for months on end. I canceled the day I got the Nexus 7 LTE. Nexus 5 will support everyone but Verizon, i'll get that one, too: hello Sprint!
The included T-Mobile SIM is a broadband pass that gives you 30 days/2 GB of HSPA or LTE but no voice.
Sensorly, SignalChecker and Open Signal are not good for speed test, so stick with SpeedTest.
PhoneGeek said:
Nexus 5 will support everyone but Verizon, i'll get that one, too: hello Sprint!
Click to expand...
Click to collapse
One reason why it's less likely that Sprint will be supported on the same unlocked unit as GSM carriers: Sprint's LTE devices do not store the CDMA subcriber identity on the SIM card like Verizon does. Their Androids tend to have an internal non-removable SIM, and their iPhones have a SIM that only stores the LTE identity. So when two Verizon iPhone users swap SIMs, the phone numbers follow suit completely. When two Sprint iPhone users swap SIMs, the phone numbers remain on the devices but the LTE identities swap which must be confusing for the phone.
Nexus 5 on Sprint, AT&T and T-Mobile
The FCC publish on the Nexus 5 (LG D820) removes any doubt of it not being a Sprint phone. It’s a herkulean effort to support all their LTE bands, which I believe nobody has done yet. It quacks like an LG G2 but has a different display size from all other LG 8xx submissions. And then then was the KitKat leak, conveniently 2 days before the FCC published it, where there was an LG logo. Google must start shipping before Christmas, and September plus two months is November.
The likelihood that Google would put out a Sprint-only phone is zero.
The likelihood of Sprint kissing the feet of anyone putting out a Nexus phone on their network is really high.
The rest is engineering.
AT&T didn't work on LTE only HSPA+
I just bought hey Nexus 7 LTE from Best Buy yesterday.when I tried to activated through AT&T it activated but it only showed H in the signal strength menu bar. when I called AT&T customer supportTo provision it for LTE they said it wasn"t in their system and they wouldn't help me so I returned it.
needless to say I am very disappointed anybody else have the same issue?
oilpressure said:
I just bought hey Nexus 7 LTE from Best Buy yesterday.when I tried to activated through AT&T it activated but it only showed H in the signal strength menu bar. when I called AT&T customer supportTo provision it for LTE they said it wasn"t in their system and they wouldn't help me so I returned it.
needless to say I am very disappointed anybody else have the same issue?
Click to expand...
Click to collapse
That's strange, considering there's an AT&T option on Play Store. You returned the tablet or cancelled the SIM?
You could try ordering from Play Store instead with the bundled AT&T SIM. Maybe that one will be provisioned properly for LTE.
Sent from my Nexus 7 using Tapatalk 4
Picked up the new Nexus 7 LTE (2013 edition) and popped in my Verizon micro-SIM. Everything worked great for a few days. Just got a notification in my tray asking me to register my device with the Verizon Network? I clicked the link, it opened my browser and went to some Verizon site, but the page didn't load. I couldn't receive/send any data or even pick up a signal.
When I removed and re-insert the SIM and rebooted the device, it would pick up a cellular signal for a few minutes, then would drop signal.
I put the SIM back in my GS3, it registered with the network and got signal on the phone. I then re-inserted the SIM into the Nexus 7 and have LTE service once again.
Anyone else have this problem?
studiddie said:
Picked up the new Nexus 7 LTE (2013 edition) and popped in my Verizon micro-SIM. Everything worked great for a few days. Just got a notification in my tray asking me to register my device with the Verizon Network? I clicked the link, it opened my browser and went to some Verizon site, but the page didn't load. I couldn't receive/send any data or even pick up a signal.
When I removed and re-insert the SIM and rebooted the device, it would pick up a cellular signal for a few minutes, then would drop signal.
I put the SIM back in my GS3, it registered with the network and got signal on the phone. I then re-inserted the SIM into the Nexus 7 and have LTE service once again.
Anyone else have this problem?
Click to expand...
Click to collapse
Bump I'm wondering this same thing had mine one day but wandering how long they will let it work?
cliftonrouse said:
Bump I'm wondering this same thing had mine one day but wandering how long they will let it work?
Click to expand...
Click to collapse
I've had mine in my tabet for about the past 5 days. The only thing that has changed is when I login to my VZW account, it shows an Unknown device. However, it still works. I am planning to leave my sim in for as long as it will let me. Great tablet.

[Q] TMO GN2 on Verizon?

According to the guy at the Verizon store, who I plan to upgrade to in November when my contract is up due to T-Mobiles terrible service, seems to think that since it is a SIM phone, and Verizon's new network phones (4G / XLTE) use a SIM card, that I can unlock my TMO phone and it will be able to then be assigned a new IMEI so that I can use it on a Verizon network...
Think this is true and if so, how do I do this? I don't know that I want to upgrade phones... I love my N2 and will only upgrade if there is a Note 4 out by then...
svavrek said:
According to the guy at the Verizon store, who I plan to upgrade to in November when my contract is up due to T-Mobiles terrible service, seems to think that since it is a SIM phone, and Verizon's new network phones (4G / XLTE) use a SIM card, that I can unlock my TMO phone and it will be able to then be assigned a new IMEI so that I can use it on a Verizon network...
Think this is true and if so, how do I do this? I don't know that I want to upgrade phones... I love my N2 and will only upgrade if there is a Note 4 out by then...
Click to expand...
Click to collapse
As far as i know, Verizon uses a hybrid cdma/lte network. Voice is still handled through the cdma2000 antennae and network, whereas data (in lte coveted areas) by lte anrennae and network. If this holds true, shoving a Verizon SIM into a tmous phone will only give you data in lte covered areas. Assuming the sgh-t889 has the right band requirements to function on Verizons network.
In a nutshel: it is a very very long shot. Either way, you're guaranteed not to be able to make phonecalls.
Unfortunately, i have no sources to present you. This is just gleamed knowledge aqwired from countless hours of googletubing.
It is extremely possible the cdma functionality is just switched off, and could be jtagged. But that's way over my head.
I wouldn't bet on it. Even with VoLTE I doubt it would work all that well on LTE. Then if you are in a non LTE area you are SOL.
Hastily spouted for your befuddlement

OnePlus 5T LTE AT&T

Is there anyone out there that can assure me the OnePlus 5t i am getting direct from them will connect to AT&T LTE all bands? I am porting my number after I pick it up from FedEx and if this issue is still ongoing I will not pick up the package but have it sent back. I don't want to port my number from another carrier to AT&T or I will be stuck since I am coming from Verizon.
Thanks
dlmartin said:
Is there anyone out there that can assure me the OnePlus 5t i am getting direct from them will connect to AT&T LTE all bands? I am porting my number after I pick it up from FedEx and if this issue is still ongoing I will not pick up the package but have it sent back. I don't want to port my number from another carrier to AT&T or I will be stuck since I am coming from Verizon.
Thanks
Click to expand...
Click to collapse
You won't have any problems with GSM carriers. OP5t supports all bands for those. I'm using mine on ATT in New Hampshire and it works normally. On some custom ROMs you might need to play with the APN a bit but on stock it worked fine out of the box. VoLTE and Wifi Calling will not work, even if you enable the settings with a Magisk module, however, so don't count on that.
Yes. I can also attest, works just fine on AT&T LTE.
Works fine on AT&T
Sent from my ONEPLUS 3T
Works fine on ATT, but be prepared to deal with ATT support as this device isn't officially LTE certified. When you give ATT your IMEI, you will likely be limited to a HSPA+ connection and see H+ instead of LTE on your status bar. My OnePlus One worked just fine, but I needed a new sim for my OnePlus 5T and took over a dozen calls to ATT support to finally actually get LTE on my phone... but as more and more people get their phones activated on ATT it will probably become less and less of a PITA.
LTE+ actually shows several times for me on the 5t, but as others have said LTE works fine. I didn't have any problems getting LTE with mine. Switches sims and pulled LTE immediately
crakerjac said:
Works fine on ATT, but be prepared to deal with ATT support as this device isn't officially LTE certified. When you give ATT your IMEI, you will likely be limited to a HSPA+ connection and see H+ instead of LTE on your status bar. My OnePlus One worked just fine, but I needed a new sim for my OnePlus 5T and took over a dozen calls to ATT support to finally actually get LTE on my phone... but as more and more people get their phones activated on ATT it will probably become less and less of a PITA.
Click to expand...
Click to collapse
Just take the sim card out of your old phone and put it in the 5T and you should get the same service you got before
Sent from my ONEPLUS 3T
Woking fine on ATT LTE for my 5T. I popped my sim from my 6P and put it in the 5T. LTE came right up. As others have mentioned, I've read that the issue is that ATT is a prick about unlocked non-ATT phones. Just give them the IMEI of your old phone when porting over and it should be fine.
This is my experience during the last week:
Went to the ATT store , Clinton, Connecticut, bought new sim and activated my brand new 5T. Only got H+. I have an extra att phone, I put the bought and activated att sim from the oneplus in it. But I only get H+ on that phone. So I plan to go to att store and ask them to activate lte on that old phone. Now when I put the sim back into the oneplus . All I got was H+. In other words, what imei will it be for my oneplus? I would assume it will be the old phone imei since the sim was activated on it. I am kind of one track mind about lte, because I had trouble sending pictures over H+. I don't know why I seemed to have problem when other oneplus owners seemed to fix their lte easily. I have spent hours at the ATT store and the tech and manage Mike swore that they cannot help me. They referred to ATT tech support because my 5T is not recognized by ATT network.
PS. I took the 5t to the att store and bought the sim from them. They activated the oneplus imei so that might be the original problem. I really need to fix this.
AT&T can fix it. It's a HUGE pain, but it can be done. Do you have another phone on your account with the same size sim and LTE? My argument to ATT was this:
My wife has a S7 and gets LTE coverage. Phones side by side, the 5T states H+. I take the sim out of the S7 and put it in the 5T and boom LTE.
Support finally did something with the IMEI and ICCID on my account. After two reboots (no idea why two boots unless whatever he tried first didn't work), I got LTE with my sim on ATT. Don't bother with an ATT store as they have proven to be completely worthless. It's not an 'uncommon' problem. Keep contacting support until you get someone who can help you.
ctowne said:
Just take the sim card out of your old phone and put it in the 5T and you should get the same service you got before
Sent from my ONEPLUS 3T
Click to expand...
Click to collapse
I would have done that, but the OnePlus One has a micro sim and the OnePlus 5T has a nano sim.
crakerjac said:
AT&T can fix it. It's a HUGE pain, but it can be done. Do you have another phone on your account with the same size sim and LTE? My argument to ATT was this:
My wife has a S7 and gets LTE coverage. Phones side by side, the 5T states H+. I take the sim out of the S7 and put it in the 5T and boom LTE.
Support finally did something with the IMEI and ICCID on my account. After two reboots (no idea why two boots unless whatever he tried first didn't work), I got LTE with my sim on ATT. Don't bother with an ATT store as they have proven to be completely worthless. It's not an 'uncommon' problem. Keep contacting support until you get someone who can help you.
I would have done that, but the OnePlus One has a micro sim and the OnePlus 5T has a nano sim.
Click to expand...
Click to collapse
That was exactly my problem. I cannot believe the ATT store cannot and or would not fix it for me. Anyway I ordered a new sim for my number directly from
ATT and it worked for me. As the ATT tech support said the ATT store sim was for the wrong ICCID. Hope this helps someone.
Sent from my ONEPLUS A5010 using Tapatalk
55mb/s consistently on Straight Talk (Using At&t's towers) in Chicago. Shouldn't be a problem at all. Verizon on the other hand

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