Music files dissappear from app. Need help - Sprint Samsung Galaxy S6

So I got my 128gb galaxy. I downloaded a few albums using utorrent to my s6. When I first downloaded them the songs showed up in my music player and I was playing them. Last night phone restarted while I was sleeping and now those albums don't show up in any music app. I've tried both the stock one and jet audio. Also i tried a SD card scan app to see if that would help but it doesn't do anything. The files are still on phone as I can find them in the file manager. When I select one they don't play though. Something isn't adding up here. Any ideas?

No one else is having this problem?

Never heard of it, r u using cleaner apps? Those cud be culprits, if not, I suggest u do a factory hard reset
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Related

Very annoying music problem

Right this is really weird but everytime I add new music to the SD card I can NEVER get it to add to the library, I have used the stock music player and also doubletwist but neither picks up the new music and auto adds to library but more weird still is that when I try to play through
Doubletwist it keeps saying "this file does not exist anymore" the only way to play them is by manually searching using astro
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Are they in the MP3 folder in the sdcard?
Not sure if this will help, try an app called sdrescan it scans the sd card and refreshes the files list, if i download something and it doesnt appear i use sdrescan and then look for it again and its normally there.
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Music Files issue

Hey I just bought this phone yesterday (had the galaxy before)
and today i opened up the music player and loaded the songs from my sd card, but for some reason everything is (about 90%) of my songs are under the album "audio" with unknown as the artist/album. but then the rest of the 10% song are under albums...how can i fix this? its quite annoying now to find songs by certain artist since everything is UNKNOWN.
i also tried using another music player (pro player or something like that) and same thing
either your files lost the mp3 tags for some unknown reason, or something else is wrong there.
either case try out this great app
JukeFox free from Market
Sent from my SGH-T989 using xda premium
so is there any way to diagnose the problem to see what it REALLY is?
also is there an easy way to put the tags back onto the files?
OKAY SO I FIGURED THIS ONE OUT LOL
go to settings, applications, all, find 'media storage' click on it. clear data.
then go to settings and sd storage, unmount sd card. then once available, hit mount sd card. let it scan fully
then go to music player and all songs should be grouped into albums, etc etc etc..
someone can close this thread now and keep it for reference for newbies like myself who run into this issue

[Q] Google Play Music couldn't play the file you requested

I'm having a problem with the Google Play Music app.
I've been using it fine for at least a month, but all of a sudden tonight, when trying to play some music I get the error: "Couldn't play the song your requested."
I can go to the files and play them myself with the file manager, and with the samsung music player... I even downloaded Power Amp to check and it works fine. But I can't seem to use the Play music app. I've cleared data, uninstalled and reinstalled to no avail.
Anyone have any ideas?
I'm a Canadian user. Would this have anything to do with Play music not being available in Canada? And if so why was I able to use it all this time without?
can you go to google's music page and play that way?
I don't think its nothing to do with you in Canada, Google opened the music publicly/ international several months ago.
Thanks for the response!
I can't play music that way because I don't actually have any music in the cloud... All locally on my SD Card.
Also I had to install the apk manually instead of through the store. It says play music is unavailable for my phone.... which I assumed meant Canada....
we have the same problem.. any tips how to make it work?
I think I remember someone saying to clear cache/data for the play music app.
Sent from my beastly Galaxy S 2.
They updated the app recently and its giving a lot of people issues on aokp and cm9. The prior version did too, but was hit or miss. Some had issues some didn't. If you have an older version try it
Play music is problematic at best. I loved it too. I tried to use it and I'm also a Canadian user.
I did a lot of reading and its a problem with Play music itself. Sometimes the program loses track of where exactly the music is. Its database gets out of sync. So you have to go to Manage apps and clear the data. Then download "Re-scan Media" from the app store. Let it do its work, then it will work again. But you'll have to do this constantly. Its totally not worth it. Especially when you're out... ready to play music and you have to do all that drama.
Hey guys stupid update here. Play music works again for me. Tried tons of stuff, so don't know which thing fixed it when it dies again I will try to narrow it down. Found out the mp3 codec lib is a bit flimsy. Found out play music has issues with sd card reading. Found out it also is programmed to search for atom moov contents for streaming purposes before playing. And oddly it loads/pushes bluetooth ad2p every time it plays a song. And it's database of adding song registration duplicates entries often, but it has a built in verification method. Each of these were determined through a logcat of the issue.
I had the same issue and fixed it with just a simple copy to a folder on my desktop, delete from Internal SD, then adding it back on. Now it works again.
Copy whole "music" folder or sd card contents?
Can you confirm internal or external card?
Rom?
At this point, my assumption would be your issue fell into the internal (emmc) rescan fix category.
Turns out the rescan app pulls the GetExternalStorage api which isn't able to pull external sd. It only will have the system rescan emmc. Unfortunately, Google didn't have the foresight that phones would have two cards originally. So if you have music there, clearing cache and rescanning works well for many.
Found out one other issue/fix. Someone asked me about the media app loading draining battery issue some of us have had. I had them pull the mp3s and run them through an mp3 validator and reload. It fixed both the media hang up and play music.
Here's what I tried:
My music is in my external SD card. Go to your app drawer, press menu, Manage Apps.
Scroll the top bar to the right and choose All. Find Media Storage and clear its data.
Reboot into recovery, fix permissions. Open the gallery and let the list populate (it takes a bit).
Download the app SDrescan. Run it. Reboot.
At this point PM should recognize all your music.
Sent from my SGH-T989
You got sd rescan to scan your external? On aokp/cm9?
Anyway, looks like you have also confirmed another relationship to media scanner. Though quick question, why gallery open?
Yes.
Regarding the gallery open, I figured it would get the OS jogging. But its also because there were double or triple false entries of every picture on my SD card.
Sent from my SGH-T989
i've had two root causes related to this i'll share with you guys here. i'm using an lg g pro 2. two problems:
i uninstalled two programs and the issue went away: greenify and v4a.
first, apparently *GREENIFY* was causing issues. i don't know wtf i put into auto hibernation, but something was causing this issue. at first i suspected n7player, so i degreenified it. nothing. anyways, i DID have ES File Explorer and MX Player still greenified, maybe they were the culprits?
second, i had uninstalled v4a before uninstalling greenify, but that still didn't fix the issue. anyways, after i got my music back, i reinstalled v4a and the thing stopped working all of a sudden (used 4.4 install). shifted to 2.3.4.0 and v4a did NOTHING. music worked again but it wasn't functional.
end result: i flashed the lolliviper zip from the nexus 5 forums and it works again, w00t! i'll link if you're itnerested
blitz9826 said:
i've had two root causes related to this i'll share with you guys here. i'm using an lg g pro 2. two problems:
i uninstalled two programs and the issue went away: greenify and v4a.
first, apparently *GREENIFY* was causing issues. i don't know wtf i put into auto hibernation, but something was causing this issue. at first i suspected n7player, so i degreenified it. nothing. anyways, i DID have ES File Explorer and MX Player still greenified, maybe they were the culprits?
second, i had uninstalled v4a before uninstalling greenify, but that still didn't fix the issue. anyways, after i got my music back, i reinstalled v4a and the thing stopped working all of a sudden (used 4.4 install). shifted to 2.3.4.0 and v4a did NOTHING. music worked again but it wasn't functional.
end result: i flashed the lolliviper zip from the nexus 5 forums and it works again, w00t! i'll link if you're itnerested
Click to expand...
Click to collapse
I did not get you. Please explain in clearer words..

[Q] Reset media library

So unfortunately I lost everything on my SD card and my Music app still displays the music and folders I have previously had. Now I have re-added new music but it doesn't look like it appears on my playlist.
Anyone know of a way to 'refresh' or 'rescan' music besides a full wipe?
tomascus said:
So unfortunately I lost everything on my SD card and my Music app still displays the music and folders I have previously had. Now I have re-added new music but it doesn't look like it appears on my playlist.
Anyone know of a way to 'refresh' or 'rescan' music besides a full wipe?
Click to expand...
Click to collapse
Try going to: Settings-> Apps-> All (tab)-> Select Media Storage-> and Clean Data...
Then either reboot your handset and wait a while for the library to be rebuilt, or download SDrescan from Play Store and run that
Hope that sorts it for you.
Yep, that did the trick. Thanks!
Sent from my HTC One X using xda app-developers app

Seriously aggravated...

This is going to be my 4th time re-syncing my entire music library, which has almost 800 songs. I have been using DoubleTwist AirSync since I got my phone almost a month ago.
First time, the music from my old phone wasn't being recognized in my music players, so I had to manually put in all of my songs(I don't put all of the music from my computer on because it has my brother's music as well.)
Second time, a lot of my album artwork was missing. For some reason, not all of the songs from an album would be grouped together either.
Third time, happened this morning when my music suddenly wasn't being recognized. By lunch time, I noticed that all of my music was deleted from my phone.
I manually had to put all 800 songs onto my phone each time which took 3 hours last time I checked. That's because syncing through Wi-Fi is slow sometimes, and whenever I sync through DoubleTwist, my internet stops working for any other device or computer. I really wish I could put in music through USB. I'm putting all of my music onto my 32gb Sandisk microSD card by the way. I am using an iMac to sync all of my music also.
What should I do? Are there any other applications I can use, and does anyone know why this is happening? This is my only regret for not buying an iPhone 5. I am seriously pissed off because it's wasting so much of my time!
Why not just use Google Music Manager? It will upload all of your music to Google Play, then back down to your phone if you choose. You can either stream as you go, or flag the music you want to store locally. Manage your library from within iTunes and the Music Manager takes care of the rest. Access your music from the Play Music app.
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=1229970
I've flashed a ton of ROMs and never lost my music.... put it in extsdcard and use power amp to use the folder with your music for your library....
se1000 said:
Why not just use Google Music Manager? It will upload all of your music to Google Play, then back down to your phone if you choose. You can either stream as you go, or flag the music you want to store locally. Manage your library from within iTunes and the Music Manager takes care of the rest. Access your music from the Play Music app.
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=1229970
Click to expand...
Click to collapse
This!
I have over 3,000 songs on Google Music that I stream regularly. Art work gets wonky sometimes on new uploads but once I got it all situated, its good.
Sent from my SGH-T999 using xda premium
I use isync it works great it will copy all your playlist exactly as it is itunes
Sent from my SGH-T999 using xda app-developers app
I have a 64gb card filled with FLACs of stuff I gotta hear 1:1 reproductions of, and have close to 200 albums on google music. Double flip sync twist whatever is junk.
I just put a bunch of music on my phone with Kies Air. I am having some issue with the USB driver not working any more.
It worked fine though. I moved all the music files to the folder that had the rest of the music in it. Are you sure they're going to the right folder?
What file formats are you using?
Why can't you use USB? (could be same issue I had, but with a Mac, but I can't know). Can you use a USB card reader or otherwise to access the external sd separately?
I moved the music with ES File Explorer after Kies put them on internal storage. They didn't show up at fist, but restarting the app fixed it.
It might be good to organise your music on your computer, too - make separate folders for you and your brother.
Sent from my SGH-T999 using xda app-developers app
Use Google music. Yes, the app itself is not as featured as others, but if you use a good sound mod like awesome beats or Sony its worth it
Sent from my SGH-T999 using xda premium
Kies doesn't work on my iMac.
Regarding Google Music, does anyone know where the music is actually stored when you save it to your device from the Play Music app? I can't find the folder for it, and I need to fix a few albums.
Google Music is good if you can stream, but I've had issues with it and went back to the stock music player app and playing from sd card.
Kies Air is browser-based, it just needs java - I don't see why it wouldn't work on OSX.
Sent from my SGH-T999 using xda app-developers app
I was using the application version before. But the browser-based Kies requires Java 7 to upload multiple files at once, and I'm on OSX 10.6.8, which only has support for Java 6 apparently.
So does anyone know where music is stored if you are getting it from Google Play? Music from Google only shows up in the Play Music app, which is very buggy for me currently, and I hate being locked down to one app. It isn't in any default music folder, so if anyone has any info, please feel free to chime in.
I don't think it's stored on the phone (aside from what's cached), just streamed, unless you've specifically made it available offline.
Check these out for information on that and how to : http://support.google.com/googleplay/bin/answer.py?hl=en&answer=1250232 , http://support.google.com/googleplay/bin/answer.py?hl=en&answer=1248950
Yeah, I meant when I've specifically made songs available offline. I think it's stored in the app itself though. I looked at the Play Music app under the App Manager, and it had like 8gb of data.
Easiest and fastest app I've ever used. Put your music in a playlist on itunes and just sync that particular playlist. Syncs my 5 gigs in 10 minutes.
https://play.google.com/store/apps/details?id=com.easyphonetunes.android.app&hl=en

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