[Q] VS985 screen and Digitiser on a D855?? - G3 Q&A, Help & Troubleshooting

Guys! I have become a member of the smashed screen club and I am totally heart broken as my phone screen is totally unresponsive after the horrible attack from gravity. No I did have insurance cover on my phone which I totally regret now and I'm currently back on Nexus 4 . After shopping around on the net I've come to see that replacing the screen and digitiser isn't too hefty a task and I've decided to repair my phone myself. I'm after some advice with regards to parts. I was never a huge fan of the grey bottom edge of my D855 G3 and always wished it was totally black but didn't want to go down the skin/sticker route. I came across a black one from the VS985 model which is a Verizon variant. OK yes is says Verizon in the top corner but its totally black! I wanted to know whether I'd have any issues fitting the VS985 black screen to my D855 device or will I run in to issues? I've yet to see someone who has done this replacement and I'm not sure whether the parts are all standardised for all phones or not. Also what do you guys think? Should I go to black or keep it original and grey?
cheers guys

singhsinghy said:
Guys! I have become a member of the smashed screen club and I am totally heart broken as my phone screen is totally unresponsive after the horrible attack from gravity. No I did have insurance cover on my phone which I totally regret now and I'm currently back on Nexus 4 . After shopping around on the net I've come to see that replacing the screen and digitiser isn't too hefty a task and I've decided to repair my phone myself. I'm after some advice with regards to parts. I was never a huge fan of the grey bottom edge of my D855 G3 and always wished it was totally black but didn't want to go down the skin/sticker route. I came across a black one from the VS985 model which is a Verizon variant. OK yes is says Verizon in the top corner but its totally black! I wanted to know whether I'd have any issues fitting the VS985 black screen to my D855 device or will I run in to issues? I've yet to see someone who has done this replacement and I'm not sure whether the parts are all standardised for all phones or not. Also what do you guys think? Should I go to black or keep it original and grey?
cheers guys
Click to expand...
Click to collapse
If they are compatible, why not try this one - or something like it: http://www.ebay.com/itm/Matallic-Bl...495?pt=LH_DefaultDomain_0&hash=item4632c789ef
View attachment 3324629
I only bring it up because I have a vs985 and I HATE that verizon tag...and you may grow to hate it too *If/when I break my display I'm looking for something like I linked...& $80 isn't that bad a price.

startswithPendswithOOH said:
If they are compatible, why not try this one - or something like it: http://www.ebay.com/itm/Matallic-Bl...495?pt=LH_DefaultDomain_0&hash=item4632c789ef
View attachment 3324629
I only bring it up because I have a vs985 and I HATE that verizon tag...and you may grow to hate it too [emoji14] *If/when I break my display I'm looking for something like I linked...& $80 isn't that bad a price.
Click to expand...
Click to collapse
Oh nice. Hopefully that is a full black one without the carrier logo rather than a badly photoshopped picture. Will check this out. I wonder if I'll get raped with customs charges as I'm in the UK?
startswithPendswithOOH said:
If they are compatible, why not try this one - or something like it: http://www.ebay.com/itm/Matallic-Bl...495?pt=LH_DefaultDomain_0&hash=item4632c789ef
View attachment 3324629
I only bring it up because I have a vs985 and I HATE that verizon tag...and you may grow to hate it too [emoji14] *If/when I break my display I'm looking for something like I linked...& $80 isn't that bad a price.
Click to expand...
Click to collapse

Related

[Q]Where can I buy a Droid Incredible

Hello ladies and gents.
I got a quick question, but first a little back story...
I owned a Droid Incredible for a few months already.. *Oct.2010 however it got stolen a month ago.. I have retrieved the phone already.
While I was at my Apartment...my phone fell and it's broke... screen shattered..case dinged up.. and now I have a beat up paper weight..
My local carrier which I bought the phone from are all out...and they asked if I wanted a Fascinate...I like the phone.. but I am so used of the Dinc with so many things I did with it.. I've grown to love it....
My question is this...
Where can I get one..I've looked on Ebay.. I would like at least "like new" condition.
I've google searched and I've came across some for a decent price.. but these online "stores" either have not seller ratings or what ever....
I am no noob at buying stuff from ebay, but the stuff I've bought were either BNIB stuff or some after market hop ups for R/c Cars...
Please point me in the right direction.
I am starting to hate not having a phone to tinker with.
*If this is in the wrong section pls move it to the correct one.kthx.
v1ral
eBay is the best place.
Buy from a seller who has more than 50 ratings and you are almost positive to get exactly what you are expecting to get.
They would lose more money by getting a bad rating than they would selling you a messed up product.
That -and- the fact eBay has buyer protection, though it is a pain to work with.
Make sure it has a clean ESN if you are getting used.
Thanks anybody else..
I have a post in the marketplace pm me
Sent from my ADR6300 using XDA App
you can try swappa.com
Craigslist -> cellphone section
Just make sure you call verizon when your about to purchase or beforehand, and check if the ESN is reported stolen. If not then your good =)
I got a "like-new" Dinc from verizon a month ago by accident when they were suppose to send me a brand new one because of warranty. They never billed me for the "like-new" phone, so I have an extra one. I'll sell it to you for $350. PM if interested.
v1ral said:
Hello ladies and gents.
I got a quick question, but first a little back story...
I owned a Droid Incredible for a few months already.. *Oct.2010 however it got stolen a month ago.. I have retrieved the phone already.
While I was at my Apartment...my phone fell and it's broke... screen shattered..case dinged up.. and now I have a beat up paper weight..
My local carrier which I bought the phone from are all out...and they asked if I wanted a Fascinate...I like the phone.. but I am so used of the Dinc with so many things I did with it.. I've grown to love it....
My question is this...
Where can I get one..I've looked on Ebay.. I would like at least "like new" condition.
I've google searched and I've came across some for a decent price.. but these online "stores" either have not seller ratings or what ever....
I am no noob at buying stuff from ebay, but the stuff I've bought were either BNIB stuff or some after market hop ups for R/c Cars...
Please point me in the right direction.
I am starting to hate not having a phone to tinker with.
*If this is in the wrong section pls move it to the correct one.kthx.
v1ral
Click to expand...
Click to collapse
You can go to http://www.repairsuniverse.com/ and just buy the parts you need and replace it yourself. Much cheaper than buying a whole new phone.
And $350 for a like-new phone ... he could get a like-new one on eBay for much cheaper.
Wirefly - Free - hard to beat.... hop on it while you can...
http://www.wirefly.com/plans/verizon-wireless/?oflag=specialoffer&referringdomain=wirefly
smtom said:
Wirefly - Free - hard to beat.... hop on it while you can...
http://www.wirefly.com/plans/verizon-wireless/?oflag=specialoffer&referringdomain=wirefly
Click to expand...
Click to collapse
free with a new contract...
g00s3y said:
free with a new contract...
Click to expand...
Click to collapse
Yeah.. all their good deals are with new contracts, so no good :/
g00s3y said:
You can go to http://www.repairsuniverse.com/ and just buy the parts you need and replace it yourself. Much cheaper than buying a whole new phone.
And $350 for a like-new phone ... he could get a like-new one on eBay for much cheaper.
Click to expand...
Click to collapse
I have no clue if the phone is dead.. it starts up though... anything after that.. is just a guess.
Thanks for the suggestion.. I will inspect the phone and see what I think can be repaired..
POQbum said:
Yeah.. all their good deals are with new contracts, so no good :/
Click to expand...
Click to collapse
True... and I can't get it from wirefly if without contract.. My zip isn't recognized... as a valid area...
Honestly, if you don't want to go through Verizon- eBay is your best choice.
Most people and companies who are looking to sell devices sell them there instead of creating an entire new website to sell them on.
But I think you don't like eBay very much so I won't push it anymore
v1ral said:
I have no clue if the phone is dead.. it starts up though... anything after that.. is just a guess.
Thanks for the suggestion.. I will inspect the phone and see what I think can be repaired..
Click to expand...
Click to collapse
So the glass front is cracked and im guessing the actual amoled screen is broken also? You feel it vibrate when you turn on but nothing after that?
If that is the case this is what you would need
Digitizer - http://www.repairsuniverse.com/htc-incredible-droid-glass-touch-screen-digitizer-replacement.html
Bezel - http://www.repairsuniverse.com/htc-incredible-droid-front-housing-bezel-replacement.html
Screen
AMOLED - http://www.repairsuniverse.com/htc-incredible-droid-lcd-screen-replacement.html
SLCD - http://www.repairsuniverse.com/htc-incredible-droid-lcd-screen-replacement-slcd.html
You will also need to get tools that will be able to remove the screws on the phone. I personally got this, has exactly what is needed plus so much more for a great price.
http://www.amazon.com/gp/product/B0026LQSYI
If you do it that way just watch this video
http://www.youtube.com/watch?v=MugUYhtP0_o
It shows you everything you need to know on how to take apart the incredible.
If that isn't what is wrong with the phone, well at least you know what to do if you do just crack your screen lol.
g00s3y said:
So the glass front is cracked and im guessing the actual amoled screen is broken also? You feel it vibrate when you turn on but nothing after that?
If that is the case this is what you would need
Digitizer - http://www.repairsuniverse.com/htc-incredible-droid-glass-touch-screen-digitizer-replacement.html
Bezel - http://www.repairsuniverse.com/htc-incredible-droid-front-housing-bezel-replacement.html
Screen
AMOLED - http://www.repairsuniverse.com/htc-incredible-droid-lcd-screen-replacement.html
SLCD - http://www.repairsuniverse.com/htc-incredible-droid-lcd-screen-replacement-slcd.html
You will also need to get tools that will be able to remove the screws on the phone. I personally got this, has exactly what is needed plus so much more for a great price.
http://www.amazon.com/gp/product/B0026LQSYI
If you do it that way just watch this video
http://www.youtube.com/watch?v=MugUYhtP0_o
It shows you everything you need to know on how to take apart the incredible.
If that isn't what is wrong with the phone, well at least you know what to do if you do just crack your screen lol.
Click to expand...
Click to collapse
wow..
I may do this.. It does vibrate.. and the home buttons on the bottom light up...
The actual red part of the phone the bottom left is dented somewhat..
Swappa or Craigslist
Honestly...
If my phone is beyond repairable.. then I am not gonna try and get these parts.. but I like the idea that it CAN be done.
I've dealt with electronics stuff before.. e.g Full Blown Water Cooled Computer.
I am not afraid of EBAY.. it's just that... these kinds of purchases e.g phone purchases..through the *bay.. is luck of the draw I guess.
v1ral said:
wow..
I may do this.. It does vibrate.. and the home buttons on the bottom light up...
The actual red part of the phone the bottom left is dented somewhat..
Click to expand...
Click to collapse
If it does that then i'm 99% sure you can replace the screen, digitizer, & bezel, and you will have a working phone again. It def turns on, with that vibrate means you can at least get into the bootloader. So you can download this file
http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
rename it PB31IMG.zip, put it on the root of the SD card, boot into the bootloader, run the update, and this will return the phone to a completely stock 2.2 as if you bought it from VZW.
v1ral said:
Honestly...
If my phone is beyond repairable.. then I am not gonna try and get these parts.. but I like the idea that it CAN be done.
I've dealt with electronics stuff before.. e.g Full Blown Water Cooled Computer.
I am not afraid of EBAY.. it's just that... these kinds of purchases e.g phone purchases..through the *bay.. is luck of the draw I guess.
Click to expand...
Click to collapse
Yeah, eBay can be iffy. But if you do go that route, just look at the feedback percentages and the comments. Any recent negatives and move on to the next seller.
g00s3y said:
If it does that then i'm 99% sure you can replace the screen, digitizer, & bezel, and you will have a working phone again. It def turns on, with that vibrate means you can at least get into the bootloader. So you can download this file
http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
rename it PB31IMG.zip, put it on the root of the SD card, boot into the bootloader, run the update, and this will return the phone to a completely stock 2.2 as if you bought it from VZW.
Yeah, eBay can be iffy. But if you do go that route, just look at the feedback percentages and the comments. Any recent negatives and move on to the next seller.
Click to expand...
Click to collapse
Thanks..
Hmm... That is the best words I've heard in a while.. that it's almost 99% a possible fix.
Let me describe what happens when I "turn it on"..
It does vibrate like usual when it boots.. however.. I can't see much.. haha..
The day it broke.. the screen would light up showing the splash screen as well as other parts.. but with cracks.. I've never seen a phone this jacked up before..
That's about it.. If in fact this is a good indication that it is in fact fixable.. I will ordering the parts ASAP... and have it reconnected..
Question.. with the impact the phone encountered..with the "motherboard" be so much affected to where the actual innards are shot.. say..the gps stuff.. or the accelromater *I know spelling is off.. haha..
I am hoping this all goes well and dandy...
Thanks everyone.

Broken Screen :(

Hello,
My Galaxy Nexus screen got cracked when it fall from my pocket
Do you know where can I order a new screen?
Thanks,
QueeN-LoveR said:
Hello,
My Galaxy Nexus screen got cracked when it fall from my pocket
Do you know where can I order a new screen?
Thanks,
Click to expand...
Click to collapse
EBay... they're about $250 last time I looked. Good news is that its very easy to replace.
Sent from a yakju GSGN
I appreciate your help. Can you please provide me with a link to it. I tried to search on ebay but only found LCDs for Nexus S.
Thanks,
QueeN-LoveR said:
I appreciate your help. Can you please provide me with a link to it. I tried to search on ebay but only found LCDs for Nexus S.
Thanks,
Click to expand...
Click to collapse
http://www.ebay.com/itm/LCD-Touch-D...reen-Samsung-Galaxy-Nexus-i9250-/260904669776
$285 :/
Sent from a yakju GSGN
thanks for your help..
very expensive though :S
For that price your better off selling yours on ebay and purchasing a new one for yourself that you know will last......
you could try contacting samsung, it could work out cheaper.
this is why i have insurance. while i rarely drop my phone, it does happen. it hasnt yet, but i know i probably wouldnt spend 300 on a new screen. for that i could buy a different 4g phone off contract.... id go and sell my broken nexus.
Some of us here who purchased in the grey market obviously can't get our phones insured. Easier said than done.
ilikemoneygreen said:
this is why i have insurance. while i rarely drop my phone, it does happen. it hasnt yet, but i know i probably wouldnt spend 300 on a new screen. for that i could buy a different 4g phone off contract.... id go and sell my broken nexus.
Click to expand...
Click to collapse
Sent from my Galaxy Nexus using XDA App
republitarian said:
Some of us here who purchased in the grey market obviously can't get our phones insured. Easier said than done.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
What do you mean by grey market? like craigslist? and thats why i said id by another phone, its a sly way of saying that the screen costs more then some of the current 4g phones do. You could literally buy a Razr off of craigslist for 280... http://phoenix.craigslist.org/evl/mob/2770665120.html
I realize the ability to customize the phone is nice, but not at the expense of a small fortune. if you bought it off contract in the first place that at least what 5, $600 already down, then if you replace screen your in it for $900. Buy a razr or the thunderbolt ... or something, then wait a couple months for the next greatest phone to come out and the price of the parts will come down then the screen can be replaced for cheaper.
republitarian said:
Some of us here who purchased in the grey market obviously can't get our phones insured. Easier said than done.
Click to expand...
Click to collapse
Mine is insured! ESquared will do it. Cheaper than asurion also
ilikemoneygreen said:
What do you mean by grey market? like craigslist? and thats why i said id by another phone, its a sly way of saying that the screen costs more then some of the current 4g phones do. You could literally buy a Razr off of craigslist for 280... http://phoenix.craigslist.org/evl/mob/2770665120.html
I realize the ability to customize the phone is nice, but not at the expense of a small fortune. if you bought it off contract in the first place that at least what 5, $600 already down, then if you replace screen your in it for $900. Buy a razr or the thunderbolt ... or something, then wait a couple months for the next greatest phone to come out and the price of the parts will come down then the screen can be replaced for cheaper.
Click to expand...
Click to collapse
Grey market is importing the phone... asurion won't cover phones they don't know
Sent from my Galaxy Nexus using xda premium
Seems like the eBay one is an LCD, not Super AMOLED.
That one in the ebay link has the lcd also, which is why it's so expensive. As soon as the digitizers start being sold by themselves (glass screen only), it will be much cheaper.
phiquantu said:
Seems like the eBay one is an LCD, not Super AMOLED.
Click to expand...
Click to collapse
When they say it's a LCD, it was referring to the actual part of the phone, the "Screen", and not that the screen is using the LCD technology, the galaxy nexus is only available with HD Super Amoled technology for the screen, unlike the Nexus s that has both Super Clear LCD (i9023) or Super Amoled (i9020), if that what you are referring to.
---------- Post added at 09:12 PM ---------- Previous post was at 09:09 PM ----------
brian85 said:
That one in the ebay link has the lcd also, which is why it's so expensive. As soon as the digitizers start being sold by themselves (glass screen only), it will be much cheaper.
Click to expand...
Click to collapse
I think it's the same with all Amoled technology, the screen and digitizer are only sold as one, they cannot be purchased separately.
brian85 said:
That one in the ebay link has the lcd also, which is why it's so expensive. As soon as the digitizers start being sold by themselves (glass screen only), it will be much cheaper.
Click to expand...
Click to collapse
The glass and lcd are fused together. In order to replace one, you have to replace them both.
No pics? Forum rules clearly state that if your going to post that you have a broken screen, you must also post an accompanying picture for proof of the incident and to satisfy those of us that take pleasure in others pain
all joking aside, i hope you are able to resolve this with minimal damage to your wallet (and ego)
this also makes me happy i bought the insurance option from best buy, though i never had to use it for the incredible, i like the idea of no deducible if this were to happen to me.
My screen is broken aswell (from the inside..) so the glass is still silky smooth on the outside.. and the whole screen is black and i can see 5 veins of broken glass on the right hand side of the phone.
But one thought that ive had is.. the 4G and the 3G versions are very different, seen from the back, will this be an issue if i buy a new screen on ebay?
could check out these guys but i dont know how expensive it is
http://www.globaldirectparts.com/SearchResults.asp?Search=samsung+i9250
i found this https://www.gounlock.com/details.php?itemId=7607 much cheaper
I'm on Verizon and I got my Nexus for Christmas.. All of a sudden it started getting this massive crack without dropping it and it's normally the only thing in my pocket. Anyways, I called Verizon and (kindly/politely) asked them if I could add insurance late. It took a while, but it eventually got done. I then paid Insurion a $100 deductible (and will pay $6/month for continuous coverage) and then sent me a brand new phone (with free battery and charger). Granted, I still had to pay $100 and will keep paying per month, but at least my phone will be safe from the little things and $100 is small compared to the other option.
tl;dr: Call Verizon, kindly persist and ask for Insurion late, get new phone

[Q] Shattered my screen...thoughts?

Hey folks,
Dropped my AT&T LG G3 (running on Cricket) on it's side from about 4ft and it hit a rock and chipped the very side of the phone (right side) and now most of the screen doesn't respond to touch (but does display).
I have a few options:
1) Replace screen or rather try to (looks to be about $70)
2) Spend $150+ on a used phone on Craigslist or EBay (might as well put that $70towards a temp phone)
3) Buy a cheap phone from T-Mobile and put my SIM in it...something like this: http://www.t-mobile.com/cell-phones/lg-optimus-f3-certified-pre-owned.html
4) Buy a new phone and upgrade from the G3 (might as well put that $70towards the purchase of a new phone)
Problem is, I was planning to get the G4 when it's released...so trying to avoid spending too much money or specifically number 4 as then I'll be stuck with a new phone that I don't really want. If I buy, say, an S6 and use it for a month...do you think I can recoup all if not most of the money I spent on it? I'd be buying it off contract.
What would you do? I'm a systems engineer, so I'm pretty good with hardware, but from my Googling replacing the screen looks to be more hassle than it's worth. Anyone know of a place I can get a cheap GSM phone so I can at least text/call people?
Thanks!
Nevermind, I think I'm just going to deal with this phone now that I found this amazing app called Mobizen.
It allows me to control my phone in it's full glory from my Windows PC. I can deal with this for a month or so until the G4 is released. AWESOME.
https://play.google.com/store/apps/details?id=com.rsupport.mvagent&hl=en
https://www.mobizen.com/
I definitely recommend this. Works with my LG G3 connected via USB (debugging on) flawlessly.
IlyaKol said:
Hey folks,
Dropped my AT&T LG G3 (running on Cricket) on it's side from about 4ft and it hit a rock and chipped the very side of the phone (right side) and now most of the screen doesn't respond to touch (but does display).
I have a few options:
1) Replace screen or rather try to (looks to be about $70)
2) Spend $150+ on a used phone on Craigslist or EBay (might as well put that $70towards a temp phone)
3) Buy a cheap phone from T-Mobile and put my SIM in it...something like this: http://www.t-mobile.com/cell-phones/lg-optimus-f3-certified-pre-owned.html
4) Buy a new phone and upgrade from the G3 (might as well put that $70towards the purchase of a new phone)
Problem is, I was planning to get the G4 when it's released...so trying to avoid spending too much money or specifically number 4 as then I'll be stuck with a new phone that I don't really want. If I buy, say, an S6 and use it for a month...do you think I can recoup all if not most of the money I spent on it? I'd be buying it off contract.
What would you do? I'm a systems engineer, so I'm pretty good with hardware, but from my Googling replacing the screen looks to be more hassle than it's worth. Anyone know of a place I can get a cheap GSM phone so I can at least text/call people?
Thanks!
Click to expand...
Click to collapse
i) Look in your drawers, you must have an old phone hanging about.
ii) One of your friends will have an old phone, stuck in a drawer, somewhere, to tide you over.
iii) http://www.gsmnation.com/hot-phones/unlocked-nokia-106.html. I'm in the UK and this was the first thing that came up on Gooooooogle.
iv) Buy a pen and paper, join the "snail-mail" revolution.
:laugh: ....
573v3 said:
i) Look in your drawers, you must have an old phone hanging about.
ii) One of your friends will have an old phone, stuck in a drawer, somewhere, to tide you over.
iii) http://www.gsmnation.com/hot-phones/unlocked-nokia-106.html. I'm in the UK and this was the first thing that came up on Gooooooogle.
iv) Buy a pen and paper, join the "snail-mail" revolution.
:laugh: ....
Click to expand...
Click to collapse
Hahah, snail mail. I'd die, lol.
See my post above though, I found a solution that will hold me over for the next month or so until the LG G4 is released. Works beautifully.
I dont think that digitizer for G3 costs that much. If screen would be compleately kaput then full screen (lcd,digitizer,Gorilla Glass) is about 140eur + work.
id say fix the phone and sell it . you get more money out of it . also g4 will be very expensive at launch .
maybe find a g3 with mb problems and take the whole screen from it .
netmaniack said:
I dont think that digitizer for G3 costs that much. If screen would be compleately kaput then full screen (lcd,digitizer,Gorilla Glass) is about 140eur + work.
Click to expand...
Click to collapse
caesar170988 said:
id say fix the phone and sell it . you get more money out of it . also g4 will be very expensive at launch .
maybe find a g3 with mb problems and take the whole screen from it .
Click to expand...
Click to collapse
I ended up buying a screen on EBay for like $65 USD and replaced it myself. The old adhesive isn't holding as well as I'd like so I'll probably redo it eventually, but everything else works perfectly. I'm a systems engineer and have extensive hardware repair experience, but Google/iFixIt made it sound like the job was so much harder. Honestly? It was a f'in piece of cake. I could do it in my sleep.
IlyaKol said:
I ended up buying a screen on EBay for like $65 USD and replaced it myself. The old adhesive isn't holding as well as I'd like so I'll probably redo it eventually, but everything else works perfectly.
Click to expand...
Click to collapse
How does it works after a month or so? Still fine? I'read many of these 65~70$ screens doesn't really have the same quality as OEM, and are less responsive and more "sticky"...
Sine. said:
How does it works after a month or so? Still fine? I'read many of these 65~70$ screens doesn't really have the same quality as OEM, and are less responsive and more "sticky"...
Click to expand...
Click to collapse
I have the G4 now so I haven't used the G3 in a while. It's at home in another state while I'm working elsewhere, so can't really answer. But in the time I had it, it was fine.

[Q] Dot view torn in two pieces [sadness over 9000] how to react at HTC

Hi, my dot view ice premium finally got torn into two pieces (the back and the screen cover obviously) and I'd like to know if anyone had the same probleme and how they react about HTC (mine is only a month old, and I never push it too hard or did anything appart the normal use of it), I'd pretty like to get a new one, because I'm not entirely sure this is normal for a product of this cost
Thanks you all for your answer, hop you'll not get this issue, I'm actually pretty sad about this
gargoylelol said:
[...] I'm actually pretty sad about this
Click to expand...
Click to collapse
I'm in the same situation. No news ?
It's so sad. :crying:
gargoylelol said:
Hi, my dot view ice premium finally got torn into two pieces (the back and the screen cover obviously) and I'd like to know if anyone had the same probleme and how they react about HTC (mine is only a month old, and I never push it too hard or did anything appart the normal use of it), I'd pretty like to get a new one, because I'm not entirely sure this is normal for a product of this cost
Thanks you all for your answer, hop you'll not get this issue, I'm actually pretty sad about this
Click to expand...
Click to collapse
It's a known issue, there is already a long thread on it in the Accessories forum: http://forum.xda-developers.com/one-m9/accessories/ice-dot-view-case-hinge-tearing-t3107623

HTC10 Screen Problem.Is this hardware or software related?

Hey guys.I'm new here and I'm a HTC10 user for the first time.Before this phone I used LG Nexus4 and P970.
I'm loving this device so far.The device is with me for 7-8 months.But last month it snowed here in Turkey and I was on my way to basketball match at night in the Arena.I saw this issue for first time at that night.Thought it's about cold weather(because it's metal body?).BTW I've got a Spigen's 2 pieced case.
Also this device has been already RMAd once because of screen popped out(glue was not strong enough I guess).
But this month I'm seeing it almost everyday.When I touch screen with a little pressure it's going away for a second and comes back or not(it's just random sometimes).Sometimes I can't even take photo because of randomness of this issue.Also there's a little white dot in the bottom right corner of screen.It appears at white backgrounds and it's brighter than other areas.This is also an issue for me.
Tomorrow I'll RMA my phone to local service in here.
Just wanted to let you guys now about this and ask what it is all about?
It was my first subject in the forums.So sorry if I'm on the wrong place and sorry about my english.It's just not that good
Here's the album for images.I can't add images to forum yet.Please put "." instead of "*"
---imgur*com/a/9qVSe---
It has a lot of display problem. HTC 10 is flawed
Today I got the call from repair service.They said my device is repaired.Here's what's changed:
-Motherboard(New IMEI)
-Cpu (Dunno why)
-Lcd screen (From Sharp to Tianma)
Everything is perfect for now.Happy to get back on my musics with this phone and Hd598Cs. :highfive:
There's one thing I noticed because I used both LCD screens from Sharp and Tianma.
Sharp had a shadows(kinda look like it) on the side of panel.And Tianma has a yellow tint at bottom side of screen.Some guys said that It's glue and will go in time
burakksglu said:
Hey guys.I'm new here and I'm a HTC10 user for the first time.Before this phone I used LG Nexus4 and P970.
I'm loving this device so far.The device is with me for 7-8 months.But last month it snowed here in Turkey and I was on my way to basketball match at night in the Arena.I saw this issue for first time at that night.Thought it's about cold weather(because it's metal body?).BTW I've got a Spigen's 2 pieced case.
Also this device has been already RMAd once because of screen popped out(glue was not strong enough I guess).
But this month I'm seeing it almost everyday.When I touch screen with a little pressure it's going away for a second and comes back or not(it's just random sometimes).Sometimes I can't even take photo because of randomness of this issue.Also there's a little white dot in the bottom right corner of screen.It appears at white backgrounds and it's brighter than other areas.This is also an issue for me.
Tomorrow I'll RMA my phone to local service in here.
Just wanted to let you guys now about this and ask what it is all about?
It was my first subject in the forums.So sorry if I'm on the wrong place and sorry about my english.It's just not that good
Here's the album for images.I can't add images to forum yet.Please put "." instead of "*"
---imgur*com/a/9qVSe---
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Sounds like they've repaired it rather than swap it out. A like for like would have been the best outcome for yourself.
dladz said:
Sounds like they've repaired it rather than swap it out. A like for like would have been the best outcome for yourself.
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Yeah I'm happy with the way of solution.
Because someguy in here(Turkey),got a swap report and waited for a new device about 3 months.Because our services gather all devices in together once in month and at that time there was no swap unit for the guy.So he just waited,waited and waited...
But here's the thing,if you're going to change mobo,cpu and LCD;why don't you just swap? Only things that aren't repaired probably the camera,speakers,antennas etc.
burakksglu said:
Yeah I'm happy with the way of solution.
Because someguy in here(Turkey),got a swap report and waited for a new device about 3 months.Because our services gather all devices in together once in month and at that time there was no swap unit for the guy.So he just waited,waited and waited...
But here's the thing,if you're going to change mobo,cpu and LCD;why don't you just swap? Only things that aren't repaired probably the camera,speakers,antennas etc.
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They look at the units creation date if it's BER then they'll swap it.
dladz said:
They look at the units creation date if it's BER then they'll swap it.
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It's FA65 Series.So it's probably May production.
burakksglu said:
It's FA65 Series.So it's probably May production.
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Released in April, I got mine on release day, could be a faulty batch. As you can't really communicate with htc directly (as in the tech who'll be looking at the phone) you have very little sway over what they do next.
It'd be interesting to see if they share notes with each other based on your case file, perhaps talking with them directly they can agree that a like for like replacement would be the most viable option moving forward. If not I'd say insurance would be the only other option, besides third party but at this point a patch up wouldn't fill me with confidence.
Sorry mate, not a lot more I can think of.
---------- Post added at 12:36 AM ---------- Previous post was at 12:36 AM ----------
burakksglu said:
It's FA65 Series.So it's probably May production.
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Any idea how I could identify mine?
Nvm, mine is a sharp.
You can identify it with the Dev check app. Not sure if that's what you already used.
dladz said:
Released in April, I got mine on release day, could be a faulty batch. As you can't really communicate with htc directly (as in the tech who'll be looking at the phone) you have very little sway over what they do next.
It'd be interesting to see if they share notes with each other based on your case file, perhaps talking with them directly they can agree that a like for like replacement would be the most viable option moving forward. If not I'd say insurance would be the only other option, besides third party but at this point a patch up wouldn't fill me with confidence.
Sorry mate, not a lot more I can think of.
---------- Post added at 12:36 AM ---------- Previous post was at 12:36 AM ----------
Any idea how I could identify mine?
Nvm, mine is a sharp.
You can identify it with the Dev check app. Not sure if that's what you already used.
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Click to collapse
Yeah that's how I checked my screen.If you ask about serial number it was on the box or in the box.There was a sticker on my box when I bought.
And btw I got my phone back from repair last week.They repaired it quick,about 3 days.There's no problem but the yellow tint at bottom of screen.It's a common issue with Tianma,at least people say so.
burakksglu said:
Yeah that's how I checked my screen.If you ask about serial number it was on the box or in the box.There was a sticker on my box when I bought.
And btw I got my phone back from repair last week.They repaired it quick,about 3 days.There's no problem but the yellow tint at bottom of screen.It's a common issue with Tianma,at least people say so.
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This the third? And theres a yellow tint? Sweet jesus you've not had much luck have you?
Sorry mate, but if that were me i'd be sending it back and asking for a new one, I'd cause hell over the phone with them. I'd make sure that the repair guys who are physically going to touch my device got the memo.
Really bad.
dladz said:
This the third? And theres a yellow tint? Sweet jesus you've not had much luck have you?
Sorry mate, but if that were me i'd be sending it back and asking for a new one, I'd cause hell over the phone with them. I'd make sure that the repair guys who are physically going to touch my device got the memo.
Really bad.
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Well there's difference between UK Customer Services or HTC UK and HTC Turkey.For example: HTC Turkey says "You can replace it or get a reserve phone while yours is getting repaired,bla bla. But services say they'll give it to you if yours is not repaired after 10 work-days.Also HTC Turkey is not good at marketing,production or customer services.Some guys waited 3-6 months for replacement unit.
I'm using the same device but first time screen popped out from bottom left and changed.Also back button light was very dim than the other one.Then there was this screen problems at imgur album appeared,showed line like artifacts and white dot at bottom right(That's white dot is also common in a lot of users).Screen,mobo and CPU changed but still with the same metal body(I know it because there's a tiny dent at the body).
burakksglu said:
Well there's difference between UK Customer Services or HTC UK and HTC Turkey.For example: HTC Turkey says "You can replace it or get a reserve phone while yours is getting repaired,bla bla. But services say they'll give it to you if yours is not repaired after 10 work-days.Also HTC Turkey is not good at marketing,production or customer services.Some guys waited 3-6 months for replacement unit.
I'm using the same device but first time screen popped out from bottom left and changed.Also back button light was very dim than the other one.Then there was this screen problems at imgur album appeared,showed line like artifacts and white dot at bottom right(That's white dot is also common in a lot of users).Screen,mobo and CPU changed but still with the same metal body(I know it because there's a tiny dent at the body).
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Appreciate different regions may have different levels of customer service, even though I strongly disagree with this.
Perhaps a complain to htc global? Explaining your predicament?
I'm not sure mate,

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