MMS stopped working when Wifi is on - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

I'm on a touchwiz based rom and I've always been able to send and receive MMS since my wifi is always on when I'm at home. However last night I received a picture and it didn't download. I tried sending one to myself and it kept spinning for a while and eventually failed. I do have LTE and I'm only able to send and receive MMS when wifi is off and data is on.
I clean flashed another TW based rom and tried sending one right after it booted and it didn't work. I'm not sure what's going on and Sprint chat person wasn't able to help either. What could be the problem? I'm using the stock messaging app btw. Thanks!

I have this same issue and it occurs with both stock messaging and hangouts. I have been told its because of my AIRRAVE unit. I have a AIR RAVE in my house to help with signal problems but AIRRAVE is not compatible with new Sprint network and any SPARK devices.

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anyone can receive/send MMS while WIFI on?

im in nyc currently running OMJ 2.2 v3.0 rom with Stock kernel. But my issue has been happening since before I rooted my evo. The problem is I cant receive MMS during wifi is switched on then have to switch wifi off and wait about 20 minutes in order for the mms to download so I can view it. I called tier1 and 2 and tier 1 just made me factory reset my phone or clear cache on the mms app in settings which fixes it for about 2 minutes before I turn wifi on again. Tier 2 told me that theres no way I can receive and send mms while wifi is on so there goes my issue...I never had this issue with my apache, mogul, diamond, tp, tp2, BB bold.
The error msg I get is a transient error failure...please can anyone test their device and turn wifi on and try to receive and send MMS and let me know if its successful so I can send this to sprint b/c its totally oblivious I have to turn wifi off and wait 20 minutes and then have my mms download w/o errors.
Thanks in advance
No one?
Tapatalk'd on Evo
My texts go through with WiFi on.....no problems. I probably send 50 texts a day while connected to WiFi; if not more.
Currently MMS uses your data only. You will notice that when sending MMS your 1x/3G icon shows up next to your wifi icon.
rugedraw said:
My texts go through with WiFi on.....no problems. I probably send 50 texts a day while connected to WiFi; if not more.
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text comes in fine its MMS im refering to
krazyflipj said:
Currently MMS uses your data only. You will notice that when sending MMS your 1x/3G icon shows up next to your wifi icon.
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no the 3g symbol doesnt show up next to the wifi signal when trying to send/receive mms...
My 3g icon pops up when sending/receiving MMS when I have wifi on.
Could be your ROM. Have you tried different Roms?
No problem here getting or sending mms texts, email, even browsing the web on the phone while tethered or wireless.
Fresh ROM
superlinkx said:
Could be your ROM. Have you tried different Roms?
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Im on OMJ 3.0 deodexed with kingkernels v5
Jim M said:
No problem here getting or sending mms texts, email, even browsing the web on the phone while tethered or wireless.
Fresh ROM
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damn I wish my phone was that way lol....

[Q]sending mms via WiFi ?

something i have noticed is when sending pic messages from home on wifi is not working. If i have wifi on my phone will just say sending for ever. if i turn off wifi and the 4g pops back up then the pic gets sent. i dont thing i have any toggle set. I do not have llama on the phone. So my question is does this phone send mms over wifi or just over the network?
am i the only one with this issue? i did a phone exchange a week ago and I noticed the new phone had the same thing so two phone same experience...any ideas?
How is your signal at home? U can't send mms over WiFi, only data
Mine will send while connected to wifi.
Using tapatalk on my Galaxy 2 to post this!
Mine sends MMS when wifi is on also. I would only have 2 bars and on edge and it still sends in like 20 secs
Im having the EXACT same problem with you. I have the tmobile version model, SGH-T989. I got online with a rep at tmobile for 2 hours trying to resolve this. After a point she said galaxy s 2 doesnt have voice chat over wifi which I didnt understand what that had to do with not being able to download or send attachments via mms. She basically said you have to have data enabled in order to send and receive pictures. I was pissed because my brother's mytouch g is part of my family plan, and he is able to receive attachments while just being connected on wifi. My issue is that I only have edge, not even 3g connection at my home. I don't know what to do. I searched for apps to fix this. But no luck. Anybody else tried fixing this?
StinkyK said:
Im having the EXACT same problem with you. I have the tmobile version model, SGH-T989. I got online with a rep at tmobile for 2 hours trying to resolve this. After a point she said galaxy s 2 doesnt have voice chat over wifi which I didnt understand what that had to do with not being able to download or send attachments via mms. She basically said you have to have data enabled in order to send and receive pictures. I was pissed because my brother's mytouch g is part of my family plan, and he is able to receive attachments while just being connected on wifi. My issue is that I only have edge, not even 3g connection at my home. I don't know what to do. I searched for apps to fix this. But no luck. Anybody else tried fixing this?
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Your brother can receive them while on wifi, but not "over" wifi. It has to access data to get mms. You'll see data turn on when on wifi when a pic is coming in.

Is it me...

Hey is is me, or did we use to be able to send MMS while connected to WiFi and in a call?
I swear that I use to be able to send pictures while connected to to my home wireless and being on the phone until EL29 came out. I use that function a lot, but I'm starting to question myself. I've flashed multiple ROMs to make sure I was just going crazy, but it seems that every EL29 ROM I flash the MMS just says sending until I get off the phone. Then after that my 3G icon pops up with the WiFi icon still there, then the picture gets sent. I SWEAR it didn't use to be like that.
I still can send mms when on a call
I am pretty sure that I can as well. Ill have to try tomorrow and let you know for sure.
oh man. geeze. please let me know. I wanna find out what's going on
im not sure about the phone call part,
but even if your on wifi the phone still turns on 3g to authenticate thru sprints picmail servers before sending it
I can answer this one. If your on 3g and on a call, no you can't send mms. When you're on a call it knocks off your 3g to make the call. Now if you're on 4g, then you can send mms because you still have your 4g connection running. Another thing I would like to add is back when the first Evo and Epic came out, sending mms wasn't supported over 4g till Sprint made some changes on how sending mms works on their network. However one thing I haven't tried is to see if I can send mms thru just wifi with 4g and 3g off. It has me a lil curious because I know it didn't back then but they might had changed that when they changed it to allow sending thru 4g. But it could also just work on their networks only so idk..
Edit: I just put my E4gT on hotspot mode and disabled network data on a Sprint iPhone and Evo3D, both failed at sending. Soon as I enabled their data back the messages got sent. So you still can't send mms over wifi it relies on falling back to 3g. The way I recall it is the 3g comes on to send the mms then drops once it sends, but since you're on a call it won't do that.. Hope that helps lol
Sent from my SPH-D710 using XDA App
RayTrue04 said:
I can answer this one. If your on 3g and on a call, no you can't send mms. When you're on a call it knocks off your 3g to make the call. Now if you're on 4g, then you can send mms because you still have your 4g connection running. Another thing I would like to add is back when the first Evo and Epic came out, sending mms wasn't supported over 4g till Sprint made some changes on how sending mms works on their network. However one thing I haven't tried is to see if I can send mms thru just wifi with 4g and 3g off. It has me a lil curious because I know it didn't back then but they might had changed that when they changed it to allow sending thru 4g. But it could also just work on their networks only so idk..
Edit: I just put my E4gT on hotspot mode and disabled network data on a Sprint iPhone and Evo3D, both failed at sending. Soon as I enabled their data back the messages got sent. So you still can't send mms over wifi it relies on falling back to 3g. The way I recall it is the 3g comes on to send the mms then drops once it sends, but since you're on a call it won't do that.. Hope that helps lol
Sent from my SPH-D710 using XDA App
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right, uses 3g/4g to authenticate thru picmail servers, wont do that on wifi itself. no sprint connection=no picturemail.
Connect to wifi and send a picture (while you have a signal) and you will still see the 3g icon come on for a few seconds while it sends.
That's really weird though. I really use to be able to send mms while on the phone on wifi. I swear that changed on EL29. but oh well maybe i'm just tripping out
Sent from my SPH-D710 using XDA App
wizky911 said:
That's really weird though. I really use to be able to send mms while on the phone on wifi. I swear that changed on EL29. but oh well maybe i'm just tripping out
Sent from my SPH-D710 using XDA App
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I think you're trippin. Hey maybe you should Odin back to a previous software to test it out and let us know! Lol
Sent from my SPH-D710 using XDA App
OK so I Odin'd back to stock rooted EL29, and guess what?
I CAN send pictures while on the phone and connected to WiFi. the 3G icon doesnt pop up. it just sends. I knew I wasn't trippin. This function seems to have gotten lost among all the modding or something. But yea on a stock ROM, you can hold a conversation and send a picture...you just cant take the picture while in call. but yeah.

mms over wifi

Hi, I know we have a couple threads called mms over wifi, but it's not similar to my question.
I tried sending mms over wifi calling and and I'm able to send the mms, but I can't receive them. I'm currently on Jug 5.0 and they have mms over wifi on this rom.
My bf just got a new s2 also and he is able to send mms over wifi calling with the stock rom and before rooting. So I rooted his phone with Jug 5.0 and he's still able to send and receive on wifi calling.
So I figured something's wrong with my phone, and I switched our sim cards. He's still able to send and receive mms on my phone with his sim, but I can't with my sim on his phone.
I wonder if this is something sim/account related. Anyone having this problem, thoughts or ideas as what's going on here?
My first question would be do you have the new sim card required for IMS to work?
Yea I . I can make calls and everything over wifi besides receiving mms.
Hmm, I have the same issues. Usually for me it takes forever for any mms to send or receive over IMS. Most of the time, they never even download unless I'm connected to the network via edge or 3G. That's interesting that it seems to work just fine for your bf though.
Yea it is weird. He doesn't even have to have data turned on to receive mms without wifi
MMS over WiFi on Juggs 5.0
babexdragon said:
Hi, I know we have a couple threads called mms over wifi, but it's not similar to my question.
I tried sending mms over wifi calling and and I'm able to send the mms, but I can't receive them. I'm currently on Jug 5.0 and they have mms over wifi on this rom.
My bf just got a new s2 also and he is able to send mms over wifi calling with the stock rom and before rooting. So I rooted his phone with Jug 5.0 and he's still able to send and receive on wifi calling.
So I figured something's wrong with my phone, and I switched our sim cards. He's still able to send and receive mms on my phone with his sim, but I can't with my sim on his phone.
I wonder if this is something sim/account related. Anyone having this problem, thoughts or ideas as what's going on here?
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Click to collapse
Im having a similar issue. I rooted mine with juggs 4.1 and was unable to send and receive MMS ever since. I knew till 5.0 it was not capable. However they introduced the MMS over wifi fix in 5.0. Which after flashing to that it still doesnt send or receive.
I have tried doing the standard wipe cache, and delvik, No good. I also tried doing a complete wipe, and reinstall clean, still NG.
any one have any ideas how to fix that? everything else works great with the rom.

Help with Radio - Firmware Modem. I can't get calls/sms or internet!

So the last two ROMs I switched to basically instructed to "Get latest baseband and firmware here". I flashed it after the rom's were completed installing (using CWM).
I couldn't send sms or connect to the internet or receive phone calls.
I then tried the lj7 modem after I read it seemed the most 'stable' -- didn't work.
Then i tried flashing the Restore Modem Flashable Zip with the backup file
I still get the same problem. After a reboot the sms will send and internet works shortly but then completely shuts off and no phone calls.
Any thoughts on this? I should have never messed with the radio -- only did it cause the rom dev said it was a good idea on his OP.
Thanks to anyone that can help out.
Modem has nothing to do with being able to send sms or connect with the internet
Can you make calls? If not, do hands free activation through your dialer
I have been dealing with the receiving calls myself. After a few calls to Sprint and trips to Sprint store and also a starting a thread on here, I have determined it is a network issue. And for me after some thinking and paying better attention to when and where it happens, I have noticed it happens mainly around where I work. Also according to the Rep at a local Sprint store, he said it is a network issue. As far as the SMS issue, I haven't had that problem.
Sms and calls are all on the cellular signal, so if you can't do calls in a particular area you obviously can't send or receive sms. This is for sure a Sprint Network issue if it happens in distinct areas only. Could also be that they are upgrading in those areas. I had the worst signal when they where upgrading to lte in my area.
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