Weird voice disturbance while on call - ZenFone 2 Q&A, Help & Troubleshooting

Hi folks. I have recieved my mobile yesterday. I have given the network selection as Auto Mode. And while i was browsing in 3g mode and if i recieve a call, some times its creating a small disturbance. I noticed this especially when the signal is switching automatically from H+ to normal 2G network. Any one have come across this issue or am i the only one?

Yes i have the same problem, but i don't found any solution.
It happens randomly. If you could, try with anather sim. I don't have another one.

god2pac said:
Yes i have the same problem, but i don't found any solution.
It happens randomly. If you could, try with anather sim. I don't have another one.
Click to expand...
Click to collapse
I tried with another sim, same issue. Agreed it is coming at random timings.

Have you solved it? In my case, after the last update, the metallic noise is a bit quite, but it is still there

Recommend using the pre-installed ASUS app called 'ASUS Support.' There are several helpful tips regarding basic troubleshooting techniques for your device's software and hardware issues including call & message troubleshooting.
Please also see ASUS ZenFone Quick Service and FAQ:
http://www.asus.com/us/support/self-service/11/
http://www.asus.com/us/Phones/ZenFon...esk_knowledge/
Sincerely,
ASUS_USA

A similar issue although not 100% the same, I get audio playback jitters occasionally and I feel its related to how it loads data from the network or thru wifi.

I've also noticed that when I'm at work, the phone will sound jittery during a call when I'm at the fringe of my wifi coverage. Turning off wifi instantly cleared up the conversation.

So, do you think It is an hardware issue or software issue?
Sent from my Galaxy Nexus using XDA Free mobile app

Related

[Q] CM Nightly 216 Data disconnecting during call

Hi Guys,
Does anybody had an issue of internet data disconnecting during a call?
After ending the call internet is connecting again...
Any ideas?
Isn't it how it's supposed to be? My data connection always disconnects during call, regardless of the ROM...
Logical if you think about it but I can't confirm whether it happens as I've never noticed or looked.
Sent from my Desire HD using xda premium
I've had this on every ROM I've used. Its normal behaviour AFAIK.
andyharney said:
I've had this on every ROM I've used. Its normal behaviour AFAIK.
Click to expand...
Click to collapse
I'm not sure whether this is correct, it is possible to stream a youtube video during a call... So the mobile Internet connection is on also during a call.
For some reason, currently the data connection remains on during a call, i'm not sure what was causing it to disconnect before.
THIS may explain the problem you describe. Again, that is pretty normal.
andyharney said:
THIS may explain the problem you describe. Again, that is pretty normal.
Click to expand...
Click to collapse
Just never seen this before on any other rom, perhaps that was related to the fact that at that time i was traveling in another area by car, maybe somehow related to network coverage...
Will keep tracking
Has anyone got to solve this problem? using irc it interferes with the disconnects and join all the time.
solved by imposing to the Internet using "3G ONLY"
Verneris said:
Has anyone got to solve this problem? using irc it interferes with the disconnects and join all the time.
solved by imposing to the Internet using "3G ONLY"
Click to expand...
Click to collapse
If You Are on a 2g mobile network then its normal
but on a 3g i think there is a mistake and nightlies have bugs and some problems so you can try flashing a stable Cm7 and maybe a problem found in your phone wont be found in another cz every phone differes etc hope i helped

[Q]T-mobile Wifi-Calling and echo problems?

Just got the Samsung Galaxy S3 for T-mobile and have been experiencing a few strange issues with general call quality. About 2 or 3 mins into a call via wifi-calling, sound from the other side will just cut out. The call is still connected and I am then forced to hang-up and redial. This has happened already on 3 separate occasions. Calls off wifi-calling did not experience this issue albeit I could hear an echo of myself =(. Redialing and asking the other party to call me did not resolve the echo issue. The other party did not hear the echo.
Anyone else experiencing these types of issues or know of any fixes? Since it's only my first day with the phone, I'm hoping these are only fluke occurrences...
Yeap has happened to me calling out of town and in town numbers. Sounds like a dead line, and then when u talk u get an echo. I was advised by the people on the other line that they could hear me. This has happened while on the network due to I don't use Wi-Fi calling.
Sent from my SGH-T999 using xda premium
Anyone else have any wificalling issues?
My issue is more on loosing connection to the server while the phone is in asleep. the wifi connection is not lost just the connection to the server is lost and then my battery gets lost on locating connection.any ideas on that ?
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
moonfire711 said:
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
Click to expand...
Click to collapse
word for word same issues im having, also 2 different routers.:crying:
Although I am not certain if this problem exited before rooting and flashing my phone, my WiFi Calling has not been working. I can place the call, but I cannot hear it ring or hear anything when calling. I can receive calls, but once I answer, I cannot hear anything. I am able to receive text messages normally.
I have resorted to switching to the cellular preferred only option. I hope there will be a remedy for this issue.
I'm on the FreeGS3 R3 rom with stock kernal.
d0gan said:
Just got the Samsung Galaxy S3 for T-mobile and have been experiencing a few strange issues with general call quality. About 2 or 3 mins into a call via wifi-calling, sound from the other side will just cut out. The call is still connected and I am then forced to hang-up and redial. This has happened already on 3 separate occasions. Calls off wifi-calling did not experience this issue albeit I could hear an echo of myself =(. Redialing and asking the other party to call me did not resolve the echo issue. The other party did not hear the echo.
Anyone else experiencing these types of issues or know of any fixes? Since it's only my first day with the phone, I'm hoping these are only fluke occurrences...
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
justice26 said:
Yeap has happened to me calling out of town and in town numbers. Sounds like a dead line, and then when u talk u get an echo. I was advised by the people on the other line that they could hear me. This has happened while on the network due to I don't use Wi-Fi calling.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
moonfire711 said:
I normally use wifi calling, but today at work and at home (so two different connections and two different routers) I tried to answer an incoming call, but the caller could not here me. I pressed the end button, and the dialer froze for about a minute before saying the dialer stopped responding and requested me to close it. Tested several more times before wiping my phone and reloading my rom fresh. Did the same thing afterwords. Then I turned off wifi calling and the normal network calling worked fine. Maybe a tmo server issue?
Click to expand...
Click to collapse
What Rom are you using? Im trying to conclude that the issue might be with the [ROM][GSM]{7.8.2012} Team Sonic Presents FreeGS3 R3 (Special FiveOhFox Edition).....I have noticed a few people in this thread have the issue using that ROM
I am running Whitehawks STOCK TVALUEM999 ROM with none of these issues. I am only on wifi as thats all I have available and I do not have an issues. It's possible that the removal of all the T-Mobile Bloatware, or some Mods done could be causing this. I have great battery life on that ROM and everything works fine. I am excited about this ROM, but am waiting to see another release come out and see how that works. ALSO, get ROM Manager, update to the newest CWM and try a data/dalvick cache, factory reset and install from zip from internal SD. Let me know how that works out
I use Wi-Fi calling exclusively when I'm at home. I'm rooted but still using Touchwiz.
I haven't had any echo problems. I think the quality overall is pretty bad though. For lack of being able to think of anything better atm, I'll just say it sounds rough. It was something that really bothered me at 1st, but I guess I'm kind of getting used to it. There are times I've thought the call was lost bc the call becomes so silent (clear and empty), but after a moment, I can hear them again and the call continues.
My husband switched over to T-Mobile about two weeks before I got the S3 and switched over from Verizon. While using the Wi-Fi calling, I've lost a call or two so far. My husband, who has an HTC One S, has also lost a call or two and he thinks the quality of his calls are fairly poor also.
I'm wondering if it's not necessarily a S3 thing, but perhaps a T-Mobile thing???
That being said... There are times he has full Wi-Fi bars and I have barely anything, and when I check the signal my laptop is getting, that's full as well. When I check the Battery from Settings, I always only have a yellow bar that is frequently dotted with sections of red.
The Wi-Fi issue, whatever the hell it is, is really the only bummer about the phone for me.
rowan fire said:
I use Wi-Fi calling exclusively when I'm at home. I'm rooted but still using Touchwiz.
I haven't had any echo problems. I think the quality overall is pretty bad though. For lack of being able to think of anything better atm, I'll just say it sounds rough. It was something that really bothered me at 1st, but I guess I'm kind of getting used to it. There are times I've thought the call was lost bc the call becomes so silent (clear and empty), but after a moment, I can hear them again and the call continues.
My husband switched over to T-Mobile about two weeks before I got the S3 and switched over from Verizon. While using the Wi-Fi calling, I've lost a call or two so far. My husband, who has an HTC One S, has also lost a call or two and he thinks the quality of his calls are fairly poor also.
I'm wondering if it's not necessarily a S3 thing, but perhaps a T-Mobile thing???
That being said... There are times he has full Wi-Fi bars and I have barely anything, and when I check the signal my laptop is getting, that's full as well. When I check the Battery from Settings, I always only have a yellow bar that is frequently dotted with sections of red.
The Wi-Fi issue, whatever the hell it is, is really the only bummer about the phone for me.
Click to expand...
Click to collapse
I am not sure if what to tell you, but I am in Afghanistan with the Samsung GS3 rooted, and I do not have a single issue with call quality with some of the crapiest internet connections you can ask for.. No echo, no dropped calls. Your internet connection quality can make a difference, when you make phone calls, any downloads going on can hinder the quality, also the type of router u have makes a difference. A wireless N router with 300MBS per second would be ideal...
It doesnt matter if your are using Touchwiz, the rom you are using matters, no other threads are stating this issue. I suggest you try another rom like redruM cause he just released a new update today, or Whitehaws STOCK. It performs great and has CIQ removed, zipalign on boot, some T-Mobile bloat removed, no force closes on any apps and good battery.. It doesn't have the crazy scripts and 4 in 1 reboot, however, if u dont care about that and you want stable and root, its a good option
According to T-Mobile technical support, they have escalated the issue of wifi-calling and wifi connectivity issues to Samsung and supposedly there is a team working on this. Supposedly they will be doing an over the air update.
it doesn't seem like a lot of us is having this problem, could it be the phone itself? i was fine until a couple of days ago. now i am having the same problems as some in this thread; i can hear them but they can't hear me. sometimes it freezes when i answer the call. now i'm thinking if rooting (phone is rooted only) was a probable cause, and if i should do a nandroid restore or system reset??
No wi-fi calling
MMakoto said:
it doesn't seem like a lot of us is having this problem, could it be the phone itself? i was fine until a couple of days ago. now i am having the same problems as some in this thread; i can hear them but they can't hear me. sometimes it freezes when i answer the call. now i'm thinking if rooting (phone is rooted only) was a probable cause, and if i should do a nandroid restore or system reset??
Click to expand...
Click to collapse
TMo - GS3
My phone is and has not ever been Rooted. I'm having the same issue that when wi-fi calling is active, if I receive a call, the caller cannot hear me, and then the app. hangs for a minute when I hit end or the caller hangs up. I tried it on a couple networks. I thought I was able to make wi-fi calls, but that seems to not work all the time, either.
I believe this is the first TMo ICS phone, right? I had a 4.0.3 custom (Passion) ROM on my Vibrant (GS1), but since there wasn't ICS TMo phone, there was no wi-fi calling app. on it.
I called T-Mo support and told them I found this thread with other users with the same problem, but they didn't say anything was in the works. Samsung support gave me their usual answer, of doing a factory reset, reinstalling and reconfiguring everything (yeah right).
I get the hang sometimes and I also get the problem of people not being able to hear me when I pick up. Annoying. I got rid of my amaze after the ICS update because it screwed up wifi calling(delay in voice 5-10sec). Piss poor. Wish it worked better because I don't get a cell signal in my house.
To get rid of the voice echo - disable the noise cancelation during a phone call in the in call menu. The noise cancelation uses two mics but unfortunately picks up the noise of the speaker as well, causing the echo effect.
when i first got my s3 i had the wifi calling on and i'd miss calls. people said that it didn't even ring just went right to voice mail. on the occasion that a call actually went through people couldn't hear me and for me they cut in and out. i gave up and stopped using it.
when i bought the phone i was told that when on wifi calling the minutes didn't count against my plan, but reading the manual i got the impression that they did. which is correct?
jknakes said:
when i first got my s3 i had the wifi calling on and i'd miss calls. people said that it didn't even ring just went right to voice mail. on the occasion that a call actually went through people couldn't hear me and for me they cut in and out. i gave up and stopped using it.
when i bought the phone i was told that when on wifi calling the minutes didn't count against my plan, but reading the manual i got the impression that they did. which is correct?
Click to expand...
Click to collapse
You have to have them add the free WiFi calling feature to your plan and then they don't count. Just tell them you want your minutes on wifi to be free. There is no extra charge after they add that code.
Sent from my SGH-T999 using xda app-developers app
I'm having the same issue, wifi calling does not work. No one on the other end when I answer incoming calls. Can't connect out.
For me it works sometimes and sometimes it doesn't I just turn it off, I use 200 minutes so far this month and today is the last day so I'm good with 500 minutes plan
Sent from my SGH-T999 using Tapatalk 2
Did any of you with the wifi calling problem install Skype? My first phone had the problem of no one hearing me and freezing when hanging up. I ended up returning it to Tmobile for another phone.
Right before I returned the old phone I did some testing. I flashed it back to stock and it didn't fix the problem, but when I wiped the data and cache in download mode, it seemed to help with the wifi calling, not sure how consistent it worked, but at least for the first call I can hear them and vice versa.
So I'm thinking something I installed may have played a factor, and right now my suspicion is that it's skype. I haven't installed it on my new phone since I don't want to screw the wifi calling on there.

Data and WiFi Constantly Dropping

Both my data and WiFi have been acting very strange the past week. Both services will show me as connected but I will only get the upload arrow showing on each indicator and then sometimes the icons just go gray. It has been happening very often and I have changed both my ROM and kernel on clean installs and I still have the same issue. Any help would be appreciated.
Bump. Still have the problem.
Flashing back to stock should work
Posting your basics usually gets you better answers
Sent from my Galaxy Nexus using Tapatalk 2
czonin said:
Both my data and WiFi have been acting very strange the past week. Both services will show me as connected but I will only get the upload arrow showing on each indicator and then sometimes the icons just go gray. It has been happening very often and I have changed both my ROM and kernel on clean installs and I still have the same issue. Any help would be appreciated.
Click to expand...
Click to collapse
I started a thread here on a topic where my wifi and signal bars turn gray and the phone doesn't have data connectivity any more. sometimes this happens a dozen or more times a day and sometimes once or twice.
one response in that thread indicated that 4.2.2 made a positive impact on the problem.
I've been searching for a definite fix for this data/WiFi issue to no avail. I'm not entirely sure of when this issue began to occur but my phone (Toroplus) constantly loses WiFi signal. By losing signal I mean WiFi will turn off and on all by itself. And yes, WiFi sleep policy is set to stay on always. This issue alone made me go back to stock only to find the WiFi issue is present there too. I've also ruled out my router as the culprit. Im suspecting this is a Google issue. By the way, I talked to a sprint store employee who owned a galaxy nexus and after a few minutes of playing with his phone, which was completely stock and never rooted, I noticed his WiFi connection would turn off and on all by itself too. Any insight from anyone with knowledge to this would be appreciated.
Wi-Fi optimization off. If that does not fix it, I dunno.
Sent from my Galaxy Nexus using xda premium
Soldier 2.0 said:
Wi-Fi optimization off. If that does not fix it, I dunno.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks for the suggestion but that doesn't fix it. Are you not having this issue? What's your setup? What ROM do you use? I've basically used all of them and it never goes away. I'm thinking of going to the HTC One when it's released just in case it's a Samsung issue.
I have also experienced this problem, especially at work where the network uses some WPA Enterprise variant. I've digged through logcats and can't find the problem either. A few Google Code forum posts talk about a possible bug introduced by network adapter manufacturers, or wpa_supplicant configuration issues. Haven't found a workaround yet, so I had to go back to 4.1.2, which seems to be stable.
More info here:
http://code.google.com/p/android/issues/detail?id=34212
http://code.google.com/p/android/issues/detail?id=40023
The more I read on this subject the more I come to realize this is not specific to a certain device. The only common denominator that jumps out at me is jellybean. Seems like the issue is with Google, not hardware. Sucks that such a basic feature is not reliable out of the box. At least now I can understand why my buddy calls Android "buggy". Hopefully this is fixed sometime in the near future.

[Q] Mobile Data Connection Issue

Hi,
I am not sure if this thread already exists but I am a bit caught up with this issue with my HTC One X(Arabic Version)
For the past One month I have been facing the issue initially I thought it was due to my old SIM card so I replaced it & still the issue exists.
What happens is that even when the signal bars are full and seems to be connected to the network I am not able to make phone calls, send Text messages or use the Mobile Data in short no network usage.
This usually happens when I am using the Mobile Data when suddenly it stops functioning but I dont get notified as the Network bars are still good enough.
The only way to get the network back is by restarting the Device.
I am using a Custom ROM.
Will going back to Stock help or this is a Hardware Issue???
A prompt reply will be really appreciated as the loss of network is causing delays in my daily works..
Thanks in Advance!!!
tweeted to @HTC
I sent a tweet to @HTC and they advised me to try the actions mentioned on this page: https://support.htc.com/?title=en-us/HTC_Thunderbolt_Verizon_Wireless/News_%26_Downloads/Troubleshooting_Common_Issues_After_HTC_ThunderBolt%E2%84%A2_Ice_Cream_Sandwich_(ICS)_Update_|_4.2.13
It's not for the One X but the process is the same.
I gave it a try but I can't really tell yet..
If anyone cares, here's the twitter conversation: https://twitter.com/M_Possamai/status/377385531031949312
I doubt it'll work but maybe it will for one or two people.
It doesn't hurt anything anyway.
syed hasan rizvi said:
Hi,
I am not sure if this thread already exists but I am a bit caught up with this issue with my HTC One X(Arabic Version)
For the past One month I have been facing the issue initially I thought it was due to my old SIM card so I replaced it & still the issue exists.
What happens is that even when the signal bars are full and seems to be connected to the network I am not able to make phone calls, send Text messages or use the Mobile Data in short no network usage.
This usually happens when I am using the Mobile Data when suddenly it stops functioning but I dont get notified as the Network bars are still good enough.
The only way to get the network back is by restarting the Device.
I am using a Custom ROM.
Will going back to Stock help or this is a Hardware Issue???
A prompt reply will be really appreciated as the loss of network is causing delays in my daily works..
Thanks in Advance!!!
Click to expand...
Click to collapse
i got this problem too but in my xperia z how to solves thiss , its annoyingg

Device regularly soft resetting, closing out of apps and locking?Three network issue?

Hello
I've had this phone for a few months now and over all it's been a great device. Only issue is, it doesn't seem super compatible with the UK network - Three. When I got the device I had to manually set it up for my SIM, it wasn't able to fetch the correct settings. I sometimes get poor netrwork connectivity issues with the data, but turning off the data radio and back on again seems to fix this.
My issue is that my phone frequently randomly soft resets itself, or switches out of an app im using or locks the device. It's really perculiar and I don't know what causes it. My hunch however, is some kind of network issue, as weird as that may sound.
I took it to Colombia for a couple of weeks and whilst I was there I didn't have any of these issues. It was the same SIM but it was using a local Colombian network. I can't recall which one. Yet as soon as I'm back in the UK, it doesn't have this issue...
I've spoke to the seller and they are happy for me to return and to replace / repair, however I just want to check if there is a simple fix for this issue. I'm currently using the device without my sim in, to test if this is the issue. Has anyone had similar experience or could theorise why I'm having this issue?
TIA
[★] said:
Hello
I've had this phone for a few months now and over all it's been a great device. Only issue is, it doesn't seem super compatible with the UK network - Three. When I got the device I had to manually set it up for my SIM, it wasn't able to fetch the correct settings. I sometimes get poor netrwork connectivity issues with the data, but turning off the data radio and back on again seems to fix this.
My issue is that my phone frequently randomly soft resets itself, or switches out of an app im using or locks the device. It's really perculiar and I don't know what causes it. My hunch however, is some kind of network issue, as weird as that may sound.
I took it to Colombia for a couple of weeks and whilst I was there I didn't have any of these issues. It was the same SIM but it was using a local Colombian network. I can't recall which one. Yet as soon as I'm back in the UK, it doesn't have this issue...
I've spoke to the seller and they are happy for me to return and to replace / repair, however I just want to check if there is a simple fix for this issue. I'm currently using the device without my sim in, to test if this is the issue. Has anyone had similar experience or could theorise why I'm having this issue?
TIA
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Symptoms like Nadu ...
Please could you eleborate?

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