[Q] Help with sounds of notifications and videos /music - Amazon Fire Phone

Hi, i have a 3 months old fire phone, I LOVE THE PHONE, but 1 month ago i canĀ“t hear the souns of videos, only with speakers with 3.5mm cable or headset, and when someone calls me i can only hear at loudspeaker, no other way, no notification sounds from whatsapp neither, but it works the call sound and normal sms, what can i do? or can be fixed with hard reset, or send to amazon? Help please

Sounds like you may have Hearing Aid Mode turned on in Accessibility. See this post on how to correct the problem.

jack9955 said:
Sounds like you may have Hearing Aid Mode turned on in Accessibility. See this post on how to correct the problem.
Click to expand...
Click to collapse
Did not work T_T

The only other thing you can try is a Factory Reset. If that doesn't work, you need to get the phone replaced.

jack9955 said:
The only other thing you can try is a Factory Reset. If that doesn't work, you need to get the phone replaced.
Click to expand...
Click to collapse
I am having the same issue. I used my warranty to get a new phone; however, the phone I received does the same thing.

Easprey said:
I am having the same issue. I used my warranty to get a new phone; however, the phone I received does the same thing.
Click to expand...
Click to collapse
Have you tried going to Settings> Device> Manage accessibility> and turning Hearing Aid Mode on and off several times. See ckreddy post here. Also there is a discussion in the Amazon Fire forum about the problem and how the fix it. See post number 14, here.

Related

[Q] [SOLVED] Galaxy Nexus speakerphone mode

I dropped my phones while skiing and some snow must have got in because now, when making or receiving calls, I can not hear the other side and they can't hear me unless I use speakerphone.
No media sounds play any more, however the phone notifications and alarm still work. I understand that perhaps the media speaker has broken but why is the microphone still working only in speakerphone mode?
Is there an independent microphone/speaker set for speakerphone?
There is nothing else wrong with the phone.
[EDIT] Another side effect is that the Google voice search was not working.
Install this: https://market.android.com/details?id=com.seb.audiotoggle
I think it will actually solve your problem. It did for me when the exact same problems started to bother me today after skiing as well!
You need to start it at every boot as it don't stick between reboots. Consider using a startup manager.
The problem seems to be a mix of hardware and software in the headphone jack, but I have not examined it much yet.
Thanks for the reply. The app you suggest should be very useful and I will download it anyway. However, this to say that the phone had fixed itself this morning.
I put the phone on charge overnight, and this morning, it asked for my sim unlock code, which I thought was very strange! But I entered the code that I had received from my network provider and now everything is working as it should.
It was probably something do with the remaining water inside the phone or possibly the cold temperatures.
Good to know! Maybe my phone fixes itself during the night as well
Still working?
Has the issue remained fixed for you? I ask because I have the same thing - the symptoms are that I can't hear anyone and they can't hear me, all media sounds are off, and the phone can't hear me.
I ran Tasker to monitor things, and the phone keeps thinking I plugged in headphones (with a mic), so that explains all the behavior. Running the headphone toggle app works temporarily - sometimes only a few seconds.
After doing a factory reset, sound would still come and go. With my Nandroid backup back on, same thing. I want to return it, and so I put everything back to stock, and noticed that now the bootloader is locked again, the issue is gone (for now).
I just wanted to keep the discussion going because I can't even tell if it's hardware related or not, and other people probably have this problem, and it takes some snooping to realize it's the headphone connector (vs sound settings, speaker issues, etc.). It could be a short (my guess) but now that it's working today I can't return it as the tech would probably claim nothing's wrong. I also already used up the one return my stupid carrier allows, so I'd rather fix it myself if it's software-related, instead of sending it out for repair.
I still have this problem, even after cleaning the headphone plug. My guess is that this is a hardware problem affecting only a few. It makes the phone pretty much useless, as you can't hear the other part talking, so I made myself a software fix that resets the sound routing the the default speaker on every boot and incoming and outgoing call. I guess I can share the apk-file if anyone is interested.
Give it a try: ----
Can release source if you are interested, but I am currently in a car getting ready for a ski weekend
I am also having this problem with my Galaxy Nexus. I would be interested in seeing the source, if you are still up for releasing it.
VingInMedina said:
I am also having this problem with my Galaxy Nexus. I would be interested in seeing the source, if you are still up for releasing it.
Click to expand...
Click to collapse
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Thanks for posting the source. I was able to work with it fine.
I've replaced my Nexus with a new one under warranty. Hopefully this one won't have the same problem.
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
Worked for me. Still hoping that Negri will replace my phone though.
Melhouse said:
I still have this problem, even after cleaning the headphone plug. My guess is that this is a hardware problem affecting only a few. It makes the phone pretty much useless, as you can't hear the other part talking, so I made myself a software fix that resets the sound routing the the default speaker on every boot and incoming and outgoing call. I guess I can share the apk-file if anyone is interested.
Can release source if you are interested, but I am currently in a car getting ready for a ski weekend
Click to expand...
Click to collapse
Thanks for releasing this! It works great!
I was going out of my mind trying to figure out what was going on. I was unlocked, rooted in stock 4.02 when this started to happen. I thought it was bad signal quality because i only noticed it when I stopped being able to make calls and use voice dialer. I only listen to music with a headset, so never even noticed that it wasn't working with the speaker til I tried to play a youtube video.
I actually upgraded to stock 4.04 with new FA2 radios and thought I had cured it, only to have it happen again. When I read this I tried resetting all my notification sounds (Handcent, et al) hoping somewhere there was a conflict, but still couldn't find it. I'm using NOVA launcher - wonder if there's something in there?
Anyhow, I gave up since your audiojack.apk works great! Someday when I have time I'll go back to troubleshooting to see where the problem is coming from.
Thanks again!
Works temporarily
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
This worked, but the OS will eventually think the headphone is plugged in again and I have to press the "Force Speaker phone" button again. I wonder if there is an event that is fired every time the OS thinks the headphones were plugged in? If so, that event can be captured and code could look to see if the headphones are turned off by the user and ignore the event.
Wired Headphone Routing Fix
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
If you want the same routing fix as audiojack but have it done automatically in a service try this.
There is an issue with a lot of Galaxy Nexus where the OS thinks the headphone is being plugged in and unplugged on its own. Try this free application to resolve it:
Search Google Play for Wired Headphone Routing Fix
The birth of SoundAbout...............................
dmwoods said:
If you want the same routing fix as audiojack but have it done automatically in a service try this.
There is an issue with a lot of Galaxy Nexus where the OS thinks the headphone is being plugged in and unplugged on its own. Try this free application to resolve it:
Search Google Play for Wired Headphone Routing Fix
Click to expand...
Click to collapse
Nice! What events do you listen for?
I have another problem. When i'm in a call and i swich to speakers the person i speak can't here me...if i switch back he can here me again. I don't know what is the problem i don't think that are two microfhones one for speakers mode and one for normal mode...Maybe a software problem but i wipe and flash another rom and kernel i tryed 2 or 3 roms and kernel and i have the same issue. Now i'm on AOKP B32 with Franco Kernel 135. Anyone have this problem?
android.intent.action.HEADSET_PLUG
Melhouse said:
Nice! What events do you listen for?
Click to expand...
Click to collapse
android.intent.action.HEADSET_PLUG
6jaipur6 said:
I have another problem. When i'm in a call and i swich to speakers the person i speak can't here me...if i switch back he can here me again. I don't know what is the problem i don't think that are two microfhones one for speakers mode and one for normal mode...Maybe a software problem but i wipe and flash another rom and kernel i tryed 2 or 3 roms and kernel and i have the same issue. Now i'm on AOKP B32 with Franco Kernel 135. Anyone have this problem?
Click to expand...
Click to collapse
I am having the exact problem that you are. I am running a different ROM though, but the same issue.
ddub1 said:
I am having the exact problem that you are. I am running a different ROM though, but the same issue.
Click to expand...
Click to collapse
Have you solve your problem?
can't install the audiojack.apk because I'm still on Android 4.0.2 and min SKD is 15, could anybody port it to sdk 14?
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
Worked for me on Verizon GN. Verizon already has a replacement on the way... guess I should've done more extensive searching for a fix first!
Spoke too soon. Seems as though the screen doesn't shut off while I am on a call. Guess I'll give the replacement a try after all.

mic low input problem during call

hi to all,
i search everywhere and i flashed the phone around 15 times, just to see if its a rom problem.
i try all the cloudy'S stock rom but still the same.
so when i receive or i make a CALL i hear very well but the other person can't hear me,
to make it working i must activate the speaker option to communicate with the other person.
But as many people write here when we activate the speaker the second mic is activated but the lower mic is also in
good reception so maybe i must change something, somewhere???
please help me,thanks to all
Mine too... used to only be first call second would work... although now it is almost every call for me.
BTW, I have never had problems with bluetooth calls!
Although bluetooth works, it does not seem to be a hardware mic issue (like a dirty mic as some suggest), seems to be a codec bug. I'm pretty sure of it because I have call recording on my phone and my recorded voice (that no one can hear on my first call) is distorted like it is down converting my voice to only 4-12kbps.
I hope the ZVE update with HD voice will place a new codec in the phone dumping the buggy one.
Deciding to update to latest ZVE version to give it a try.... will try and let you know if it worked.
I've actually started having this problem as well, but I have never touched the software on the phone. Bone stock. I wonder if there is some systemic hardware issue with the mic.
Sent from my LG-LS980 using XDA Free mobile app
Fyi I factory reset my phone and it seems to have fixed the mic. Heavy price to pay for a non-rooted phone but at least my phone works as a phone again.
Sent from my LG-LS980 using XDA Free mobile app
Phone, menu, call settings, Enhanced voice, unchecked.
I feel the noise cancelation is too aggressive.
problems
lattisimo said:
Phone, menu, call settings, Enhanced voice, unchecked.
I feel the noise cancelation is too aggressive.
Click to expand...
Click to collapse
Hi my friends, i have this problem too, i purchased it and tryed all, soft and hardware, i get change the flex complete and nothing, i really apreciatte if someone solved the problem and help me do it too.
Nicodmus0024 said:
Hi my friends, i have this problem too, i purchased it and tryed all, soft and hardware, i get change the flex complete and nothing, i really apreciatte if someone solved the problem and help me do it too.
Click to expand...
Click to collapse
Can you post a screen shot of your Call Settings screen?
Phone, menu key, call settings.
lattisimo said:
Can you post a screen shot of your Call Settings screen?
Phone, menu key, call settings.
Click to expand...
Click to collapse
Here it is, sorry for the time to post.
Nicodmus0024 said:
Here it is, sorry for the time to post.
Click to expand...
Click to collapse
What build are you running?
lattisimo said:
What build are you running?
Click to expand...
Click to collapse
Here is a sreen shot of all info about soft
lattisimo said:
What build are you running?
Click to expand...
Click to collapse
Nothing yet my friend?
Your software appears different than mine. Is yours stock? If not, would you be willing to TOT back to stock to test if the issue remains?

In call speaker doesn't work. Can't hear opponent

Hi guys
I changed something in the settings so now I can't hear when I calling to.
Fire os 4.6.1
Nickas said:
Hi guys
I changed something in the settings so now I can't hear when I calling to.
Fire os 4.6.1
Click to expand...
Click to collapse
Are you sure you changed something? On my first fire phone my speaker was popped and it sounded scratchy. I'm sure eventually it could have gone out completely. Try resetting it and if not then contact amazon if you have warranty. You get one year.
ddarkraven said:
Are you sure you changed something? On my first fire phone my speaker was popped and it sounded scratchy. I'm sure eventually it could have gone out completely. Try resetting it and if not then contact amazon if you have warranty. You get one year.
Click to expand...
Click to collapse
Yes. I tested it by special app - all is fine, clear sound, it works
I hear nothing, not bad sound or smth like that
http://forum.xda-developers.com/showpost.php?p=60606475&postcount=6
Maybe the same Problem
Eiermann78 said:
http://forum.xda-developers.com/showpost.php?p=60606475&postcount=6
Maybe the same Problem
Click to expand...
Click to collapse
Yes
Thanks a lot!

Sound cutting out

Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Dakotahorse said:
Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
Click to expand...
Click to collapse
hudtwalcker said:
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Click to expand...
Click to collapse
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
So I found a solution for the issue in my case, it does seem to be software but it's really weird cause the issue continues in any firmware, it started when I was on 6.0.1 PI2, then I flashed Nougat and had the same problem (I hated it and battery drain was killing me) I went back to 6.0 and changed to the PK2 version and the issue continued, it was really weird cause it would cut out in audio messages, games but not music, I also tried every single suggestion on every forum and post I could find EXCEPT the Soundabout app, today I gave up, installed soundabout, selected media to speakers and bam, problem solved, I still need further testing, but it seems ok for now, keep in mind that I also have "prevent USB audio routing" on and "Easy Mute" off.
Dakotahorse said:
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
Click to expand...
Click to collapse
Im trying the soundabout app now, I orginally had it set to automatic and was still having the issue, now I set it to speaker and so far so good.
as this worked for me but idk about others... I was told to remove all paired bluetooth devices (on/off doesnt matter) then go to settings>connections>more connection settings>nearby device scanning then turn off... worked for me... (sorry for zombifying an old post but as this is still current with mine and many devices i decided to help)
samsung galaxy s7
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
Andra1997 said:
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
Click to expand...
Click to collapse
Is anything still wrong? Or does the sound work both with and without headphones?
Hi. I dropped my phone and have the same problem now. Did you get any useful help?

No audio through top speaker?

During voice calls I get no audio through the top speaker (people can hear me fine however so it's not a microphone issue). When I switch to speaker phone I at least get audio from the bottom speaker so I can use the phone. However, playing music or any video content both speakers work fine. I factory reset the phone and it worked fine for a few hours, then quit. Booted the phone in safe mode, didn't work. Factory reset and didn't install ANY apps, didnt even link a gmail to it, didn't work.
This will be my 3rd device (2nd replacement through verizon and the original) that have all had the same problem. I would say it's an app issue, but when it still doesn't work in safe mode, or before installing any apps....
Verizon is clueless and just keeps telling me they'll send me a new device. Any ideas?
T6D16C84 said:
During voice calls I get no audio through the top speaker (people can hear me fine however so it's not a microphone issue). When I switch to speaker phone I at least get audio from the bottom speaker so I can use the phone. However, playing music or any video content both speakers work fine. I factory reset the phone and it worked fine for a few hours, then quit. Booted the phone in safe mode, didn't work. Factory reset and didn't install ANY apps, didnt even link a gmail to it, didn't work.
This will be my 3rd device (2nd replacement through verizon and the original) that have all had the same problem. I would say it's an app issue, but when it still doesn't work in safe mode, or before installing any apps....
Verizon is clueless and just keeps telling me they'll send me a new device. Any ideas?
Click to expand...
Click to collapse
Did you check to make sure Hearing Aids is turned off in phone/settings/accessibility?
Wow, I literally searched every forum. Scoured the internet from top to bottom and got no answers. Thank you kind sir. Any idea why it would randomly turn itself on?
an21281 said:
Did you check to make sure Hearing Aids is turned off in phone/settings/accessibility?
Click to expand...
Click to collapse
And 3 reps couldn't figure this out. Ever consider working for Google?
Three Google reps, and 4 Verizon reps. Not a single one came up with that.
T6D16C84 said:
Wow, I literally searched every forum. Scoured the internet from top to bottom and got no answers. Thank you kind sir. Any idea why it would randomly turn itself on?
Click to expand...
Click to collapse
wekebu said:
And 3 reps couldn't figure this out. Ever consider working for Google?
Click to expand...
Click to collapse
T6D16C84 said:
Three Google reps, and 4 Verizon reps. Not a single one came up with that.
Click to expand...
Click to collapse
Ha, yeah the reps will just say to factory reset which won't help. The setting is backed up with Google account and restored once set up again. I actually started a thread about this problem a week or two ago....
Sent from my Pixel 2 XL using Tapatalk
Dear Sir,
I read the above and I checked also the hearing aids which is off in my device but top speaker is still not working. Any further checking that I should do?
Can anyone get me dumps for system/etc & vendor/etc? I wanna know if i can tune your device's speaker amps
UltraM8 said:
Can anyone get me dumps for system/etc & vendor/etc? I wanna know if i can tune your device's speaker amps
Click to expand...
Click to collapse
Do not even know where to find these information. moreover the top speaker is completely off, do you believe that is a matter of tuning.
For sure the device need also a better tuning since the top speaker is less lowed than the bottom one.
---------- Post added at 03:56 PM ---------- Previous post was at 03:54 PM ----------
T6D16C84 said:
Wow, I literally searched every forum. Scoured the internet from top to bottom and got no answers. Thank you kind sir. Any idea why it would randomly turn itself on?
Click to expand...
Click to collapse
Did that worked for you?
fotischr said:
Do not even know where to find these information. moreover the top speaker is completely off, do you believe that is a matter of tuning.
For sure the device need also a better tuning since the top speaker is less lowed than the bottom one.
Click to expand...
Click to collapse
You need your phone rooted & File explorer, you just open the app & copy /system to sdcard, pack it up & send to me. Or if you're unrooted, then FX file explorer can copy /system partition to sdcard (doesen't matter if it's internal, or external one) without root.
If you do that - i can take a look at system files & libs in order to know what's possible. Maybe it's also possible to force earpiece to reproduce music stream via mixer patch. Anyways, i'll better know if anything is possible only when i look through the files. The reason why i'm asking is because i've tried all img unpackers that i know, but they crash when i try to unpack any Oreo firmware img, for whatever reason.
Hello, i have made an App for this Problem. I have two Pixel 2 XL since 1 week and when i got my first call i hear, that the ringtone was very quiet.
So i tryed to solve this Probleme with an App. After 1 week my App ist now ready.
I would be glad if someone would try my Workaround.
I'am sorry but i can't post links. You can find my App in the playstore com.loudspeaker
UltraM8 said:
You need your phone rooted & File explorer, you just open the app & copy /system to sdcard, pack it up & send to me. Or if you're unrooted, then FX file explorer can copy /system partition to sdcard (doesen't matter if it's internal, or external one) without root.
If you do that - i can take a look at system files & libs in order to know what's possible. Maybe it's also possible to force earpiece to reproduce music stream via mixer patch. Anyways, i'll better know if anything is possible only when i look through the files. The reason why i'm asking is because i've tried all img unpackers that i know, but they crash when i try to unpack any Oreo firmware img, for whatever reason.
Click to expand...
Click to collapse
hey bro..........have u came up with something which activates both speakers for voice calls on loudspeaker, ringtones and notification?
jammyjamil said:
hey bro..........have u came up with something which activates both speakers for voice calls on loudspeaker, ringtones and notification?
Click to expand...
Click to collapse
I don't have the device
Toggle off hearing aid setting
I ran into the same problem when I first setup my Pixel 2 XL and here is how I determined what caused it.
Verizon test calls are #832.
1) I tested the phone when I first got it without holding up to my ear, that has hearing aids, and the top speaker and both speakers worked fine.
2) I tested the phone #832 and held it up to my ear, the top speaker did not work, but when I put it on speaker mode, I can hear.
The way to fix is hit the phone application as if you are going to make a call, hit the three ellipse on the upper right side, this is a menu (3 dots) > Settings > Accessibility > Toggle off Hearing Aid.
I am a combat veteran, so I have two Resound Revision hearing aids to help me hear, these through a small 2.5 GH signature that caused the Pixel to automatically Toggle On the Hearing Aid feature.
I hope this solution works out for you.
T6D16C84 said:
During voice calls I get no audio through the top speaker (people can hear me fine however so it's not a microphone issue). When I switch to speaker phone I at least get audio from the bottom speaker so I can use the phone. However, playing music or any video content both speakers work fine. I factory reset the phone and it worked fine for a few hours, then quit. Booted the phone in safe mode, didn't work. Factory reset and didn't install ANY apps, didnt even link a gmail to it, didn't work.
This will be my 3rd device (2nd replacement through verizon and the original) that have all had the same problem. I would say it's an app issue, but when it still doesn't work in safe mode, or before installing any apps....
Verizon is clueless and just keeps telling me they'll send me a new device. Any ideas?
Click to expand...
Click to collapse
fixed, but took a while to find the setting
T6D16C84 said:
Three Google reps, and 4 Verizon reps. Not a single one came up with that.
Click to expand...
Click to collapse
My initial attempts failed because I was looking in the main system accessibility settings. When I finally went into the phone app and then clicked the 3-dots and selected settings, I was able to select that accessibility menu which contained the Hearing aids option. Turning that option off restored the top speaker phone function. Still no idea of how that option got set . . .
Thanks!
Carl
carlvanwormer said:
My initial attempts failed because I was looking in the main system accessibility settings. When I finally went into the phone app and then clicked the 3-dots and selected settings, I was able to select that accessibility menu which contained the Hearing aids option. Turning that option off restored the top speaker phone function. Still no idea of how that option got set . . .
Thanks!
Carl
Click to expand...
Click to collapse
Thanks so much, that saved me!

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