Hi All, can I start by saying I am not overly techie but would appreciate any help you can give.
I have a HTC M9 on Vodafone, I have not changed anything technically from out of the box.
My problem is that when I am on 4G I can not send or receive texts, if I change settings to 3G then it all works. This is the same if wi-fi is on or off. I only have two bars on 4G but this is not a problem for my wife's I phone also with Vodafone. Any suggestions / thoughts on why this would be the case?
I should mention I have changed the SIM card and wiped and re started the phone (on advice from Vodafone). Thanks Ian G
Sounds like an APN issue
Sent from my Nexus 4 using Tapatalk
Thanks for the response, is there anything I can do about that?
Is it limited to a certain area, not seen this issue and I am also on Vodafone, A manual roam may help, go to Settings>Mobile Data> Network Operators>search networks, then choose any other network except Voda and when it fails to connect select Voda and then retest, this should update your location on the HLR and may resolve your issue.
Related
Hello Guys,
I'm experiencing a problem with my Froyo Desire for probably a week now.
The thing is that in certain areas my Phone can not receive calls / sms or such. In other words "GSM services" dont work. 3g though works fine (stable, strong and fast connection) My Provider is T-Mobile.
After quite a lot of testing I was able to isolate the error:
When WCDMA / GSM is chosen by the phone automatically it seems to me as if it didnt switch "back" to register with my provider via GSM when i want to make a call or if someone wants to call me.
When i switch to "GSM only" manually everything works fine but i have no 3g of course.
I also experience this problem only in certain areas. I live in an area where there is really strong HSDPA available (up to 7mbit\s). When i go to other places of my city i still get HSDPA (not as strong) but calls / sms still work.
The last paragraph may be of no importance, i don know.. probably it helps..
I have googled quite much about this problem and also found a few persons experiencing the same issue but nobody was able to come up with a solution.
I would be very thankful if someone could try to figure this out.
schnip
push______
Hi Guys,
... exactly the same problem here!
- same device
- t-mobile germany
- problem exists only in specific cells
ideas or solutions welcome
LordKnut.
gsm only Desire?
I'm having a nightmare with 3g 2g connectivity on my Desire on the three network whilst at home. If I could manually select gsm only this would be fine as I could still call and text and use wi-fi. Unfortunately my options are gsm/wcdpa (or whatever) auto or the 3g only.
can someone please advise if it is possible to select gsm only and if so, how?
many thanks
Can someone please advise me how if possible, to set the desire to gsm only?
VKeane said:
Can someone please advise me how if possible, to set the desire to gsm only?
Click to expand...
Click to collapse
Wireless and network-Mobile network- should be here somewhere.
Thanks, but there is no option for gsm only. It's wcdma only or gsm/wcdma auto. there has to be a way around this.
Similar problem, different version
I've experienced similar problem.
In some area, I can get steady grps signal when I switched GSM only on; but when I switched WCDMA/GSM on, I could get no data connection at all.
I'm using China Unicom's mobile service.
Solution
Hi there,
I've the same issue and I fix it allowing the option GSM/WCDMA Auto in the configuration menu.
Then enter the following code *#*#4636#*#*, select "phone Information" and set preferred network type, set "GSM car (PRL)".
Sorry about my bad english.
Hey
I just got a HTC Desire Z and im trying to use the internet on the phone or anything that uses the internet but it keeps saying to go in and check the data connection options or wifi etc.
I am with Optus and it picks that up and registers to the network the correct options are enabled to receive data aswell.
And the phone has reception.
don't know what else to try.. because as soon as i put the SIM back into my TouchPro 2 it connects to the internet fine no problems.
any suggestions ?
everything is stock haven't changed anything yet .. i just dunno what else to try
Thanks
NiggZ said:
Hey
I just got a HTC Desire Z and im trying to use the internet on the phone or anything that uses the internet but it keeps saying to go in and check the data connection options or wifi etc.
I am with Optus and it picks that up and registers to the network the correct options are enabled to receive data aswell.
And the phone has reception.
don't know what else to try.. because as soon as i put the SIM back into my TouchPro 2 it connects to the internet fine no problems.
any suggestions ?
everything is stock haven't changed anything yet .. i just dunno what else to try
Thanks
Click to expand...
Click to collapse
Contact the provider your bought it from? Or if you bought it on craigslist there is a good chance that it had issues to begin with and you should have checked during the transaction...
okay thanks i purchased it from smoothmobiles.com.au where i got my HTC TouchPro2 which worked fine maybe I got a DUD
Are you connected to a WiFi network, and does that work? Do voice calls work? If voice works, and data doesn't, then you probably need to manually enter the data network APN info for your carrier. Go to Settings>Wireless & Networks>Mobile networks>Access Point Names.
Search on Google to find the proper APN settings for your carrier, then enter them into the phone. This is common when buying unlocked phones. If the APN info is not in the phones database, you need to enter it manually.
If even WiFi does not work, something else is going on.
Thanks mate it was the APN. You made me a very happy chappy today haha.
Hello guys
I'm in Denmark using my Canadian Galaxy Nexus (from Virgin Canada). I used to live in Denmark and I'm using my Danish simcard (CallMe) with an active data subscription. Sms, MMS and calls work fine.
My problem is that I cant get the data connection to work. Normally my bars are blue but now they are grey and I cant get online. I still says 3G or H right next to the bars but nothing happens. 3G Watchdog tells me that I've used 3.2MB since I got here (142kb up/3.06mb down).
Can anyone tell me what is going on? I talked to the customer service but they have no idea whats going on. Just referred me to Samsung.
All the best,
M
Did you enter the apn settings?
peachpuff said:
Did you enter the apn settings?
Click to expand...
Click to collapse
I look again at my APN settings. I changed a number or two and it works now. Thanks for your answer
Hi Everyone.
Stock O2 ICS- rooted - bootloader unlocked
I've recently bought used HTC One V locked to O2. Problem is gsm service never worked for me.
WiFi, Bluetooth, GPS are fine but emergency call only.
I've tried different sim, 2 custom roms, hard reset and no lucky.
Under mobile network setting I cannot swap between WCDMA only - Auto - GSM only, it is sticked to WCDMA/GSM Auto only
When push *#*#4363#*#* Cannot change network mode too, WCDMA preferred fixed only, if going to radio band selection cannot choose any (Automatic, EURO Band etc) just got message "Set [automatic or any] Unsuccessful.
What is weird, When I turn mobile data on with correct APN for my provider (currently giffgaff) I have gprs running and can send and receive data, but with my other phones I had before my service has been alwaysfast as 3G and HSDPA, not "G" like now.
Please see below my screenshots, I've checked my mobile network with many apps and there is what I've found
Ok this may seem a very stupid question but it happened more than once. Are you using the little piece that covers the sim card? That has contacts in it, without it there is no signal
mr_nooby said:
Ok this may seem a very stupid question but it happened more than once. Are you using the little piece that covers the sim card? That has contacts in it, without it there is no signal
Click to expand...
Click to collapse
thanks, but no lucky
osstis said:
thanks, but no lucky
Click to expand...
Click to collapse
If you still have warranty, run a ruu so it goes back to stock, and take it to the HTC centre. If you are lucky they will recognize it as hardware problem and give you a new one. Remember to tell them it never worked, and if they ask about root or stuff, you don't know about it
No I don't have a warranty (it's second hand and a have no seller contact anymore), otherwise I would not asking here. Looking for somebody who solved this, if.
Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10