Network Bug!! - ZenFone 2 Q&A, Help & Troubleshooting

I have received the phone(India) on 2nd of May and ever since then I have noticed a Bug in this. In between SIM1 network gets disconnects and then reconnects within 1min. This is a really serious bug I have found in this device, but I dont know whether it is just for me or for all??
Disconnection happens even when device idle.
Anybody will be able to help me identify the reason????????
Device - ZE551ML 2GB
FW - LATEST.
NO ROOT.

nishuksd said:
I have received the phone(India) on 2nd of May and ever since then I have noticed a Bug in this. In between SIM1 network gets disconnects and then reconnects within 1min. This is a really serious bug I have found in this device, but I dont know whether it is just for me or for all??
Disconnection happens even when device idle.
Anybody will be able to help me identify the reason????????
Device - ZE551ML 2GB
FW - LATEST.
NO ROOT.
Click to expand...
Click to collapse
Hey there buddy , i have bought a 4g variant and have root... i haven't encountered such a problem yet... I read somewhere on the net that disconnection of network is due to sim card cut in a wrong manner...Do you have a micro sim given by the operators or you just had it cut from a local shop?? try inserting a micro sim which is given by the operators themselves...

mhp1995 said:
Hey there buddy , i have bought a 4g variant and have root... i haven't encountered such a problem yet... I read somewhere on the net that disconnection of network is due to sim card cut in a wrong manner...Do you have a micro sim given by the operators or you just had it cut from a local shop?? try inserting a micro sim which is given by the operators themselves...
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Click to collapse
I'm using genuine MicroSIM and also I'm using a new sim card. So there is no way it can happen. Are you using Dual SIM?
In zentalk forum, many has reported this same problem....

nishuksd said:
I'm using genuine MicroSIM and also I'm using a new sim card. So there is no way it can happen. Are you using Dual SIM?
In zentalk forum, many has reported this same problem....
Click to expand...
Click to collapse
yup i am using dual sim...Airtel and BSNL...Haven't experienced any prob yet...Maybe your device is faulty or sumthin...If you have warranty please go to Asus showroom and get it checked...If there is some prob they will get the device exchanged

Related

6.1 problems?

I just recently uprgraded to 6.1 and had no problems for a few days but the last few days ive been getting text messages late and people are receiving mine late and more then 1 of the same message.Could there be a promlem with the new Rom ???? Could my service be having temporary problems or could it be my phone?What the best explanations from the pros
It's not uncommon to receive late text messages. More than likely it's the carrier. Rebooting your phone may help reduce lost or missing txt messages.
Could be an issue with the sim card also. Thats what T-Mobile told me anyway. Was having the same issue, and people would call me, but the phone would not ring, and I would suddenly have a voice mail. New sim card and no more problems
BigFellor said:
Could be an issue with the sim card also. Thats what T-Mobile told me anyway. Was having the same issue, and people would call me, but the phone would not ring, and I would suddenly have a voice mail. New sim card and no more problems
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Click to collapse
That's probably not so much the SIM card as the HLR that the SIM card is tied to or the MSC that is processing the call. Basically, the data required to communicate with all SIM cards is stored on the HLR, and if something isn't correct with the datafill on the HLR or the MSC, then problems could happen. A new SIM card would mean a new HLR (or at least a different SIM card range on the HLR) and could eliminate problems.
Perfectly stated. I would recommend getting a new SIM card if the problem persists because it will tend to fix the problem.
jdoggraz said:
Perfectly stated. I would recommend getting a new SIM card if the problem persists because it will tend to fix the problem.
Click to expand...
Click to collapse
I've been on the phone for similar problems with t-mobile for a total of about 4 hours, and they've never been able to give me a solution. How do I get a new sim? Tell them mine's broken and i need a new one? I don't think tech support would just give me one like that. Tell them that I took mine out and it fell in the couch cushions? Would there be a charge for a lost sim?

sim card not connected

I have just one big gripe with the hox and that is that a few times per day the sim card is not recognised anymore and I have to reenter the PIN. In the known issues I saw it mentioned. Does anyone know if my device is at fault or if it is a sim fault or some software issue. (the problems occurs with both stock and custom roms)
Get a proper sim and try it.
Sent from my HTC One X using Tapatalk 2
the sim is a proper sim microsim, I just bought
I just got a new sim, had to get all upset and angry at the Vodafone store to get it without having to pay for it but the problem still persists
no one has any ideas on how to fix this? or even if my phone is defect or if it is a software bug?
No one with this problem? Today it just happened about 6 or 7 times in a row, I tried to reboot the device, even turning of fastboot but the problem persisted; The device felt warm (just warm, not hot) and the battery seems to have drained a lot with most of it drained by screen (42%) but also mobile standby (23%) with 21% left.
I have the opposite problem mine is all the disconnected and connects some times
I think it might be the same issue, which carrier are you on?
I'n On Maxix Malaysia
Is this the same problem?
igorashu said:
Is this the same problem?
Click to expand...
Click to collapse
no, I am losing sim and therefor connection but the problem is with the sim, not network per se.

[HELP] No sim card - Emergency calls only - LG G3 D855

Hello guys, i have some issues with my LG G3. As the title says, the phone isn't reading the sim card, sometimes, it's working just fine, for a couple of minutes, then, a countdown begins, saying "No sim card detected", in 10 seconds my phone will reboot and that's it. "No sim card detected" again.
Every other aspect is working just fine.
Things i've already tried:
- Switching sim card and switching the sim carrier.
- Replacing sim card & microSD reader.
- Pressing down the sim card at the startup.
- Hard / Factory reset.
All of those for nothing.
I'm thinking is an software problem, is that possible?
Exactly the same problem!! Has been in and had a new sim tray, worked for 3 days then back to no sim, no service, emergency calls only. Taped down sim, changed sim, factory reset, nothing!! I am so frustrated! It's only just over a year old too so I'm not due an upgrade and it's out of warranty.
I have same problem
QCN Corrupt
i had this problem too. i have change my sim card slot. and this problem comes again.
i have lg g3 international version 32g and verizon version. and both of them get this problems.
http://www.androidbrick.com/ultimat...agon-xiaomi-mi5-imei-and-baseband-repair-fix/
read this, will explain what happen to your phone.
Om Kecap said:
i had this problem too. i have change my sim card slot. and this problem comes again.
i have lg g3 international version 32g and verizon version. and both of them get this problems.
http://www.androidbrick.com/ultimat...agon-xiaomi-mi5-imei-and-baseband-repair-fix/
read this, will explain what happen to your phone.
Click to expand...
Click to collapse
Will try it. I'll be back with an update on the subject.
This works or not?
4everxda said:
Will try it. I'll be back with an update on the subject.
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Click to collapse
Please answer i want buy my d850 but this issue make me crazy
very curious as vzw told me this problem is quite common with lg3 and there is no fix.I was lucky enough to have my phone coverage( now expired) and returned 4 times in a year. back to the same problem and looking for a fix..
johanndjent said:
Please answer i want buy my d850 but this issue make me crazy
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Click to collapse
unfortunately, this has nothing to do with our problem, my g3 shows the correct IMEI. will try to heat the area of the motherboard located behind the sim card reader with my heatgun. some guy got it to work like this ( though he did not show any actual evidence supporting his claim, and neither did i ask for it)
4everxda said:
unfortunately, this has nothing to do with our problem, my g3 shows the correct IMEI. will try to heat the area of the motherboard located behind the sim card reader with my heatgun. some guy got it to work like this ( though he did not show any actual evidence supporting his claim, and neither did i ask for it)
Click to expand...
Click to collapse
Did you fixed it?
dinizariel said:
Did you fixed it?
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Click to collapse
Did not try, had the oportunity to buy a 3t and so i did.

Slow internet connection

I always experience high pings on my A50 but switching simcard to other phone my online games works fine i mean i love the phone but modem is ****
Lynjun002 said:
I always experience high pings on my A50 but switching simcard to other phone my online games works fine i mean i love the phone but modem is ****
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Click to collapse
I also face the same problem
Vimal Barik said:
I also face the same problem
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This issue needs more attention its been ruining my online game experience when using mobile data.
I seriously dont have this particular issue. I can say that i get the same speed as i get on my s9plus with the same sim card.
Lynjun002 said:
I always experience high pings on my A50 but switching simcard to other phone my online games works fine i mean i love the phone but modem is ****
Click to expand...
Click to collapse
Also have same problem. It seems that my very old Nokia windows phone performs better compare to this phone. What a waste of money. I should have buy Nokia 7 plus for the same price.
bobandar said:
I seriously dont have this particular issue. I can say that i get the same speed as i get on my s9plus with the same sim card.
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Click to collapse
Good for you man
Rudeee68 said:
Also have same problem. It seems that my very old Nokia windows phone performs better compare to this phone. What a waste of money. I should have buy Nokia 7 plus for the same price.
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Click to collapse
This problem annoys me alot . . i cant play my online games fk this phone
Lynjun002 said:
This problem annoys me alot . . i cant play my online games fk this phone
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Click to collapse
I sort it out yesterday about my problem. Firstly my network provider will send a configuration message whenever new sim inserted. That configuration should be installed into the phone. (I don't know about other country's network provider will send it or not).
Secondly, if that phone is a twin sim slot, both sim should be active. Otherwise just remove the inactive one. My case was after I removed the inactive one, the phone became fast again and i can watch youtube without hiccup.
I feel regretted for damning the Samsung name.
Wish you luck.
Rudeee68 said:
I sort it out yesterday about my problem. Firstly my network provider will send a configuration message whenever new sim inserted. That configuration should be installed into the phone. (I don't know about other country's network provider will send it or not).
Secondly, if that phone is a twin sim slot, both sim should be active. Otherwise just remove the inactive one. My case was after I removed the inactive one, the phone became fast again and i can watch youtube without hiccup.
I feel regretted for damning the Samsung name.
Wish you luck.
Click to expand...
Click to collapse
I followed you instructions it kinda works but im still very dissapointed with this phone
EDIT: f0ck this phone bro i found i solution if i want fast data i only have to use 1 simcard i should not put 2 sims at a time thanks for your tips bro
Lte
I have a May update and the problem is still not resolved, from one sim card there is no problem from the outside the internet is slow.
Samsung A30 , 50 Slow internet..?
When you browse internet only use your data sim and and turn off the other sim slot.. it workes for me...

Sim 1 not detected

Hi guys,
I recently purchased used one plus 7t 2 weeks ago and i noticed sim1 tray not detecting any sim.. only sim2 tray working.. i don't know it this is hardware issue or software issue.. now my device is bootloader unlocked and i read somewhere on internet that if you unlocked bootloader on one plus device sim1 cannot be use.. is that true? Can someone verify this as im new to one plus device..
Irwan Fauzi said:
Hi guys,
I recently purchased used one plus 7t 2 weeks ago and i noticed sim1 tray not detecting any sim.. only sim2 tray working.. i don't know it this is hardware issue or software issue.. now my device is bootloader unlocked and i read somewhere on internet that if you unlocked bootloader on one plus device sim1 cannot be use.. is that true? Can someone verify this as im new to one plus device..
Click to expand...
Click to collapse
Not true. Sounds like hardware issue if broken on factory reset (erase all) on stock rom
Mine needed a new board when I was having that problem. It may be under warranty if you ship it to OnePlus. They usually get it done in less than a week.

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