I dropped my phone and it is now completely unusable because the screen is damaged and does not respond. In fact when I turn it on it tells me the screen is unusable for touch input.
I do remember that I at one point in time went into the LG backup settings and configured it to automatically make backups and, if memory serves, I set it to keep 2 or 3 older backups.
Is there an online website where I can go view what backups are available and possible download / access my messages and photos?
Password?
sillycat said:
I dropped my phone and it is now completely unusable because the screen is damaged and does not respond. In fact when I turn it on it tells me the screen is unusable for touch input.
I do remember that I at one point in time went into the LG backup settings and configured it to automatically make backups and, if memory serves, I set it to keep 2 or 3 older backups.
Is there an online website where I can go view what backups are available and possible download / access my messages and photos?
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I want to add that I don't recall registering a user name and password for the LG online backup service, so I don't know how this would work. On my previous phones (Samsung) I did have to register a password for their online service.
The only things that are backed up online (to your google account) are app data, wifi passwords and preferences.
No cloud backup available in LG Backup. Backups are stored either in the device or in the sd card.
USB OTG cable and an external mouse
I just found a way to control my phone by plugging in a USB OTG cable and a normal external mouse. Using this I can unlock the phone and control it as per normal, so I can backup what I want and check my existing settings.
About my question above: Evidently the default included LG backup doesn't do Cloud based backups. There are however numerous backup programs that does, including "LG Backup Plus" which appears to not be a default app on this phone, at least it is not on the Vodaphone derivative that we get in South Africa.
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When we get it, will "Smart Swich" do the job, Kies doesn't seem to want to back me up.
Perhaps best just to start clean again?
When I first set up my Note 7 I used smart switch and within a week I did a factory reset because of some insane battery drain. I'm paranoid of that happening again and will probably just set it up, and load everything from the cloud after initial set-up completes.
So it's a cloud restore vs. a clean install. Just planning for the best way to go when I get my replacement.
Most of my stuff is already on SD card, when I moved my files from previous phone, so it's just settings and installed programs, so I may take few screen shots to help in the future settings, maybe do back up to cloud, but probably do manual restore. Google has option, where any new phone will have all your programs automatically reinstalled, but my kids have couple tablets registered on my account and I don't want their games on my phone (already been there). If I figure how to manually mark programs for reinstall, I may use that. Either way no big deal.
pete4k said:
Most of my stuff is already on SD card, when I moved my files from previous phone, so it's just settings and installed programs, so I may take few screen shots to help in the future settings, maybe do back up to cloud, but probably do manual restore. Google has option, where any new phone will have all your programs automatically reinstalled, but my kids have couple tablets registered on my account and I don't want their games on my phone (already been there). If I figure how to manually mark programs for reinstall, I may use that. Either way no big deal.
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When restoring the phone there should be an option for you to see & select apps you want to install on the new device.
You can also go to the play store, under my apps and remove ones you don't want associated with your account any longer, and I believe they'd disappear from the list of apps being installed on the new device.
I'm debating whether to do a clean install and not use the cloud or any other restore option. Don't want to bring in any "cruft" https://en.wikipedia.org/wiki/Cruft
That was the reason I opted to manually download the apps once setup was completed. I was trying to limit any "cruft" myself and my phone ran a lot better the second time around. Probably had nothing to do with the fact that I did it this way hahaha
fenderguy05 said:
When restoring the phone there should be an option for you to see & select apps you want to install on the new device.
You can also go to the play store, under my apps and remove ones you don't want associated with your account any longer, and I believe they'd disappear from the list of apps being installed on the new device.
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Sorry, I should have said easier, you're right you can delete them etc. but there has to be 400 to 500 of them on my account, probably want maybe 40-50 for now, so probably easier to manually download 50 than delete 350 to 450 LOL.
I will backup to Samsung cloud, but I have never used Samsung cloud before so I don't know how the reinstall works on the new device. In all my past devices I rooted them first thing after activating then used titanium and installed all my apps AND data (the data is the hard part to migrate) to my new device. This time I came from a Dev edition Note 4, rooted, but with no root (at the time) on the N7 I opted to try Helium. Helium was able to migrate almost (there were a few that didn't) all my apps and data from my N4, to my dropbox, then on my N7 I installed the apps and data from my dropbox using Helium. I let the texts and that kind of data stay with my N4 - I have probably 50K of various texts over the almost 2 years I had my N4. Didn't want all of that migrated over, started fresh on the N7. So I will be using Helium again. It will take probably a day to get things set up on my new N7 like it is on this current N7. Yes, it's a PITA, but there really isn't much choice. I could keep this N7, and according to samsungs website where you can check the IMEI to see if your phone is one of the effected ones with a battery issue, mine is not, but still I think I should do the swap if it is available. I am concerned if I don't that Verizon and/or Samsung could say they will no longer warranty or cover the phone since I didn't swap it out. Right now Verizon has no N7's to swap to (I called them last night, they don't have any), so I will wait until they do then switch over to the new N7 then.
So I used Helium when I moved from my last phone to my Note 7. It took me about a week and a half after that to get everything the way I want it and I rather not go through that again. When I use Helium it shows that about 1/3 of my programs can not have their data backed up, things like: skype, paypal, Nova Launcher, Samsung Pay, etc. I know if I root the phone I can use Titanium backup to do a full backup of all the apps and data but I don't want to risk putting a Sprint Rom on my phone and loosing everything and I don't I like loosing the ability to use some of the programs that won't work if the phone is rooted (like Samung Pay).
Is there an alternative program that will grab all these programs and their settings or is root my only option? And is there a temporary root option as I would only need it for one session on each phone (one to back up and once to restore)? I know this isn't the forum for the root question but it all goes together with getting my phone mirrored to my new one when it comes in.
So... Finally got my replacement Note 7 from Verizon meaning I had to turn my loaner Galaxy S7 in.
The Verizon employee I was working with skipped through the setup wizard (didn't input my Google Account information or anything), then proceeded to do use Smart Switch. I insisted he use the cord because it would be faster he denied it and used the store's wireless network instead. Because he used the wireless, Smart Switch estimated the transfer to take an hour and six minutes so he suggested we didn't bring over the apps which cut it down to 15 minutes. I didn't think this was a big deal at the time because I figured the apps would come back from the Play store anyways.
Later on, I signed into my Google account to realize that my old apps weren't queueing for download. Does anyone know another way around this without manually installing every app that was on the old phone? Maybe rerunning the setup wizard?
go to settings and go to google backups. or you can try re-restoring it. in the future, only use smart switch, and save it on your external SD. Then you will always have a backup on you no matter what. On top of that i use nova launcher so i make a back up of that as well and email it to myself. then i just restore it and my phone is always set up visually the way i had it.
you can always run the back up again whenever. also a good idea when your phone feels sluggish or has a lot of battery drainage to just factory reset, and restore the smart switch backup.
chillsen said:
go to settings and go to google backups. or you can try re-restoring it. in the future, only use smart switch, and save it on your external SD. Then you will always have a backup on you no matter what. On top of that i use nova launcher so i make a back up of that as well and email it to myself. then i just restore it and my phone is always set up visually the way i had it.
you can always run the back up again whenever. also a good idea when your phone feels sluggish or has a lot of battery drainage to just factory reset, and restore the smart switch backup.
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Thanks for your quick response. In settings, I see 'Google' and I see 'Backup and Reset'. Neither menus seem to have an option for 'Google Backups' or mention anything about restore EXCEPT automatically restore which is turned on and doesn't seem to be working.
Looks like I may have to backup Smart Switch to external sd, then reset and do the setup wizard again. I wasn't aware that you could backup to SD from smart switch so that's good to know.
Brttclne22 said:
Looks like I may have to backup Smart Switch to external sd, then reset and do the setup wizard again. I wasn't aware that you could backup to SD from smart switch so that's good to know.
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Yeah it should be more visible but the option to do that is in the menu button on the top right of the screen, there's an option for "external sd" sorry that happened.
I had the same problem. I had to manually go through my apps and tell it to install each one..... the freaking guy that handled my swap went through and did the initial setup and crap on all my apps..... The bone head also started and accepted the terms on all the garbage Verizon apps before I could explain that I don't need use or want any of them.... he looked like I told him his cooking sucked when I told him if I could pay an extra 50 bucks to get my device WITHOUT any of their garbage apps I would....
Sent from my SM-N930V using Tapatalk
I just discovered that my phone hasn't been backing up of late.
After a long talk with Verizon tech support, we discovered that this seems to be a common problem since the last o/s update - if any screen lock is in use, Google Backup just hangs ("waiting to backup" message), and the "backup now" button is greyed out.
If you turn off screen lock, all works just fine. Turn it back on, and things are broken again.
Anybody else see this? Any fixes?
And, on a different note, even when backup up, it seems like Google Backup ignores data from Samsung Voice Recorder that's stored on an SD card. Any suggestions on this?
I have stopped using Google as a backup method completely and use Samsung Smart Switch. It will create a complete backup of pretty much everything onto your SD card and makes it a breeze to do a complete restore. Something to consider...
mikeyk101 said:
I have stopped using Google as a backup method completely and use Samsung Smart Switch. It will create a complete backup of pretty much everything onto your SD card and makes it a breeze to do a complete restore. Something to consider...
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Thanks.
An interesting thought, but not automatic, and involves swapping SD cards frequently if one wants to keep a backup separate from one's phone. Me, I want automatic and OTA.
I'd kind of like it if Samsung & Google got their acts together (probably only if Verizon beats up on them), or there's a patch or work-around (what I'm hoping to find).
Personally, I like being able to control the backups and the fact that only I have access to them. I dont trust any cloud based storage to be able to keep things safe or give companies like Google the possibility of accessing any and all information. I keep a lot of the Google stuff that might track me or identify me for commercial purposes turned off. If I have to swap out a SD card or two from time to time, so be it but then I feel my stuff is more secure that way.
So my gf broker her phone, comes on and you can see parts of the screen but can't operate it, therefore I can't unlock it turn on developer and the usb debugging, what the hell do I do?
Replace the screen.
In the future get a .5tb sd card (about $75 for V30 rated Lexar) and use it as your data drive.
Backup DCIM to it frequently. Keep all critical data here and back it up as needed to the PC.
Make copies of your loaded apps and updates here with ApkExport.
I can do a full reload and restore with little or no internet connection; completely self contained.
I set up all my PCs this way too. Adding a data drive to my Dell E6400 today via a slide in caddy.
Hi Everyone,
i'm facing a big issue with my Samsung Galaxy S20. here is the story : i forgot my PIN code and decided to factory reboot it in order to recover my configuration without having to remember the PIN I've forgotten, thinking that my Google account will make it for me. When i restarted my phone, the configuration assistant is offering me to deliver the config with all pictures, messages, screenshots etc etc to restore the mobile as it was before the hard reboot. The problem is that it is requiring the PIN code i've forgotten, and i don't know how to proceed to recover it (and the system is telling that there are 5 remaining attempts before removing it from the phone). There are a lot of cherish pictures i'd love to recover on this save and i don't know how to reach it without the PIN Code. Do you know if there is a way to do it ? (maybe with the source code or something ? ) that would be really helpful ! many thanks for your help !
Is it possible to use your Samsung account to recover it?
Can you connect with adb?
Pause, relax, and explore all other possibilities.
Try Samsung and Google tech support, you may get lucky.
You have a SD card slot. Why didn't you use as your data drive? Too late now but learn from your mistakes.
It's possible you didn't forget that password and it became corrupted. I got locked out of a laptop bios like that.
In the future don't set password unlocks for the phone.
NEVER encrypt backup data.
You are the most likely to be locked out, sometimes by no fault of your own... other than using the lock or encryption in the first place.
Always redundantly backup critical data to at least 2 hdds that are physically and electronically isolated from each other and the PC.
I've lost databases, not fun... but educational.
Regardless of the outcome consider this experience a course from the U of Hard Knocks.
My backup protocols may seem like overkill (I use way more than 2 hdds for backup) but it's what's needed to prevent critical data lose. Cloud backup is ok to use but the primary archive should always be hdds that are well maintained and protected.