[Q] Black screen on Fire tv stick - Fire TV Q&A, Help & Troubleshooting

My screen went black and I could hear audio only, when trying to play any movies. I read to change hardware acceleration to software, and now the audio is messed up. I bought the stick already loaded with kodi 14.1. Does anyone have any suggestions about what settings are best for the stick? Thank you in advance for any help

Download spmc/tvmc and push it to the stick to see if it's the same.

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[Q] AFTV & Kodi = No sound after waking up from standby

Hey everybody,
I´ve got a little problem with my AFTV (unrooted, newest Amazon Firmware and Kodi dated 23.12.2014).
I configured everything I need and tried a movie from my synology but there was only the movie and no sound.
Trying a Haddon from a local radio station it is the same problem, no sound.
The original FTV, like Instant Video, is working normally.
Do you have an idea, what I can do to get sound working with Kodi?
Thank you
Temporer
*EDIT*
Problem occurs when the AFTV wakes up from standby and affect both systems, AFTV and Kodi.
Need more detail. You don't mention what audio is contained in the file (but you mention an add-on which I'm assuming is 2-ch stereo), what audio device you are sending to (e.g. receiver, soundbar, etc.), and which method (optical or HDMI) you are using for transport.
The sound in the movie is Dolby Digital 5.1 and from the addon it is 2.0.
Sound should go directly via HDMI to the TV.
Temporer said:
The sound in the movie is Dolby Digital 5.1 and from the addon it is 2.0.
Sound should go directly via HDMI to the TV.
Click to expand...
Click to collapse
What audio output settings do you have set in Kodi?
Hi everybody,
problem has been solved by itself.
After a complete power cut, everything is working fine.
Hi everyboby,
problem is still there.
But I have some new information:
- Problem occurs, when AFTV is waking up from Standby (complete AFTV has no sound)
- when I change the resolution from automatic to 1080p 60fps or 1080p 50fps, the sound comes back.
- Changing this setting back to automatic will not cause the problem again.
Any ideas, what exactly causes the problem and how to solve it?
Thank you very much
Temporer
Hi everybody,
I just tested the AFTV with a Toshiba TV and it is working fine.
I think this must be a problem between AFTV and Philips TV.
Any ideas?
Thank you
Temporer
Temporer said:
Any ideas?
Click to expand...
Click to collapse
Do you have another HDMI cable you can try?
Not that I think it will make a difference, but how are you waking the Fire?
Hey everybody,
I just tried the cdmi cable from my PS3. Same problem.
I wakeup the fire tv with the home buttons on the remote.
Maybe firmware in the TV? How old is it? Have you ever updated the firmware?
Hello
i have the same issue -on my Philips TV Designline ?
wellersl said:
Maybe firmware in the TV? How old is it? Have you ever updated the firmware?
Click to expand...
Click to collapse
You don't happen to know more about this do you? On my newer smart tv, firmware updates are automatic. But my bedroom aftv is connected to an old-ish tv with no Ethernet*and obviously no WiFi. It does have a usb port and DVD drive. But it's 1080p, good picture and I have little need to upgrade. Except...
I have this one of a kind issue where I need to reboot about 70% of the time before I use it
with aftv. The sound cuts in & out. Reboot fixes it. I was happy when someone showed me fast reboot, an app that simulates reboots but it doesn't work for this one issue. Needs an actual reboot.
Anyway just takin a shot you or anyone might know of a website with a database of firmwares. I'm thinking if it doesn't go online the tv doesn't typically get updates but I don't know.
I have a Samsung LN46A650. To upgrade the firmware, I download it to a USB stick, plug that into the WISELINK port, and follow the menu.
For you, the first step is to determine if there *is* an update.
Post the brand and model?
I have same issue with my Samsung TV ... well it has happened 2-3 times. I fix it by turning off and on the TV.
I believe it may be related to CEC going screwy when the device goes to sleep
HeXDeMoN said:
I have same issue with my Samsung TV ... well it has happened 2-3 times. I fix it by turning off and on the TV.
I believe it may be related to CEC going screwy when the device goes to sleep
Click to expand...
Click to collapse
I didn't mean to suggest that updating my firmware had anything to do with the issue folks here are having. I don't have the issue, but I routinely check for firmware and software updates on everything I own.
That said, I suppose it's possible, but I consider it very unlikely that CEC would have anything to do with this. Anyone else here have a universal remote that can test that out?
Temporer said:
Hi everyboby,
problem is still there.
But I have some new information:
- Problem occurs, when AFTV is waking up from Standby (complete AFTV has no sound)
- when I change the resolution from automatic to 1080p 60fps or 1080p 50fps, the sound comes back.
- Changing this setting back to automatic will not cause the problem again.
Any ideas, what exactly causes the problem and how to solve it?
Thank you very much
Temporer
Click to expand...
Click to collapse
hello
did your any other solution for this Problem ? - i find it so annoying ......
I have the same problem and turning the TV off and on fixes it for me too.
I've had my Fire TV with XBMC for about a year and I didn't have this problem at first. It really seems like a firmware update messed it up.
Temporer said:
Hi everyboby,
problem is still there.
But I have some new information:
- Problem occurs, when AFTV is waking up from Standby (complete AFTV has no sound)
- when I change the resolution from automatic to 1080p 60fps or 1080p 50fps, the sound comes back.
- Changing this setting back to automatic will not cause the problem again.
Any ideas, what exactly causes the problem and how to solve it?
Thank you very much
Temporer
Click to expand...
Click to collapse
charliebee said:
I have the same problem and turning the TV off and on fixes it for me too.
I've had my Fire TV with XBMC for about a year and I didn't have this problem at first. It really seems like a firmware update messed it up.
Click to expand...
Click to collapse
Hello
i tried that - without any luck - we got 3 Philips tv i our Household - all have the same issue - when connect to me Beamer there is no problem, so i think this could related to Philips TV ?
jakepe said:
Hello
i tried that - without any luck - we got 3 Philips tv i our Household - all have the same issue - when connect to me Beamer there is no problem, so i think this could related to Philips TV ?
Click to expand...
Click to collapse
Forgot to mention that my TV is a LG and that I don't have this problem on a cheap Dynex TV in the bedroom on my second AFTV...
Same problem is also present on Macbook Air. After waking there is no sound.

[Q] Can I get the option 'quality' of huluplus on my fire tv?

Hi,
I got a lot of lags on my fire tv when I watched the huluplus. Someone told me to adjust the option 'qualitly' to lowest, but I can't find it. and meanwhile I have found it on my samsung smart tv. It works perfectly. Now I have to wire to my smart TV directly.
So how to find the settings on my fire tv?
1. when you get the lag and buffering to huluplus, what would you do? What kind of STB do you have?
2. Why does not hulu add a option for the account so that we adjust the quality for every device, just like Netflix did it.
thanks

Fire TV- BT Sports App Video Jitters From Within Direct TV

Bt Sport and Fox sport apps on fire stick
Hi
My bt sport app has started to jitter when playing video and so does fox sport from within directv. I jave noticed that th bt app updated itself.
Is there a way to stop the auto updates or to maybe lower the bitrate of videos to stop jitters. It is really starting to annoy me. My sky go app did it but I installed an earlier app version and it solved it. When yoi try to install an earlier bt sport app version it prompts to upgrade.
Any input would be much appreciated
Thanks
Sent from my D6603 using Tapatalk
BT Sport Fire TV Stick Jitters
Hi, mine is the same. Running V2.9.0 and its un-watchable. The picture quality is excellent but the frame rate is very low making everything lurch around the screen.
Anyone got any suggestions to fix this? Ive got Kodi installed, maybe its just me but most of the sports streams are terrible quality. I've got a BT Sport subscription so would like to be able to watch it legitimately.
Got BT Sport running on iPhone and also Kindle Fire HD (3rd gen) but unable to cast either of them onto the fire stick to get it on the big screen.
Cheers,
Im having the same problem with bt sport on my firestick the picture quality is fine but the framerate is all choppy. Has anyone found a solution to this?
david.dudson88 said:
Hi
Is there a way to stop the auto updates
Click to expand...
Click to collapse
Goto settings, applications and open the Amazon app store. The settings for it are there

Updated Fire TV to 5.0.5, then no sound and no audio/video streaming, help please.

I bought the fire TV when I can pre-order it, and I rooted it and block the firmware update. Recently youtube is not working, so I decide to update to latest OS as root is not that important to me. So I reset to to factory default then update to 5.0.5 (must be from 51.x). After installing new OS, there is no sound at all, not even from menu navigation. I tried each settings in audio and still no solution, reset, restart, change the HDMI cable etc.
What even worse is that I cannot stream video and audio at all. I have wired LAN to a router directly with 150Mb Comcast. Now I cannot even load the fireTV introduction video. I can install the youtube without any issue and it can load the play list, subscription list etc. I tried to stream Amazon video and MP3 and it stuck at the beginning and would never start.
I side loaded the latest kodi, it plays mkv from NAS but still no sound. The FireTV and TV have not been changed except OS update. Please help.
Do you have a little red muted audio sign in the top corner (right hand side) of youre screen? If thats the case using a keyboard press the + button to get the audio back on! If not search on Google i also had a problem simular to this a while back after a new install of Kodi & found the solution from there after looking through for around 5 minutes.
Hope this helps if so press that thanks button
It is not just kodi, but fire TV itself does not have sound.
Amelia2006 said:
It is not just kodi, but fire TV itself does not have sound.
Click to expand...
Click to collapse
I looked on the net for you, try these -
Go to Settings > Display and Sounds > Audio > Dolby Digital Output > Select Dolby Digital Plus OFF (I used Dolby Digital Plus Automatic and that worked)
Or this -
If you hear regular TV sound that means that whatever that sound comes from is still running. Maybe you have a cable box or DVR connected to an amplifier? You need to turn it off when you are using the Fire.
You should hear the sound from the Fire TV directly from your TV, not your amplifier. You'll need to make sure the TV's sound is turned up.
Or -
Check the volume setting. Most TVs have separate volume controls for each input, so it may be you just have that input turned all the way down. Also check your TV's owner's manual and see if the input you are using supports sound. On my TV one HDMI input processes sound and one is video only for some reason.
Or this -
Do you have another HDMI cable you can try? & have you tried on another tv?
Hope this solves ur problem (I keep my fingers crossed for ya), if it does press that thanks button
Sent from my SM-G900F using Tapatalk
I had the same problem and called amazon, and they told me it was a known issue and are looking into a fix.

Screen Dim - stick

Has anyone else noticed if the picture produced by their Fire TV Stick looks dimmer than other streaming sticks and boxes? I have a Samsung BluRay player connected to the same TV. In general the picture looks dimmer on the FireTV stick.
I actually have the opposite the fire stick and ftv2 seem to confuse the my DCR settings and backlight on my lcd and amplify the white point rather than mute it. We should trade tvs :/ i hate all lcd tvs dont have multi user or smart presets (per input or day/night/time).
Mine is widespread and not just a xbmc or amazon video issue. But i suppose your fix is the reverse of mine and use your tv settings to calibrate your white point DCR/backlight (notoriously high on samsung).

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