Develop Bugs

Galaxy Note N7100 keeps shutting off by itself

Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks

sgpoorguy said:
Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
Click to expand...
Click to collapse
It seems like a software issue, I would install 4.1.2 jelly bean stock rom. Using Odin. As you cam see its out already Here is the link you can go to and follow the instructions. Good luck man.
http://forum.xda-developers.com/showthread.php?t=1896696
Sent from my GT-N7100 using xda premium

Blaster1984 said:
It seems like a software issue, I would install 4.1.2 jelly bean stock rom. Using Odin. As you cam see its out already Here is the link you can go to and follow the instructions. Good luck man.
http://forum.xda-developers.com/showthread.php?t=1896696
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
This came to me as well, but the set auto shut off before I can even root the unit.

Have a fix for you guys
I had the same problem after some messed up rom flash. If my Note 2's screen goes off for more than 10 seconds, I wouldn't be able to wake it back up without reboot... It was basically in an unusable state. Luckily after 2 whole days of digging I've found the solution.
1. Go to this thread http://forum.xda-developers.com/showthread.php?t=1915386
2. Scroll about 1/3rd of the way down and look for the attachment "BOOTLOADER_N7100.zip"
3. Flash the BOOTLOADER_N7100.zip with Odin using the Bootloader field
That's it!
Good luck guys. I created an account specifically to answer this question. It was a major pain in the ass finding a fix for this problem so I wanted to make sure I spread the fix on this issue so others don't need to suffer through the same thing.

SOS please
i now have the same issue where i tried the liquid rom on my n7100...as soon as it installed my phone started switching itself off within 5 secs and show a red battery light..and no love nor money can I get it on without rebooting..
i tried the bootloader in Odin after re installing the stock rom..but as soon as i select start..it fails??
Anything else?

I am also experiencing shutdowns with my Vietnam unit. I have 4.1.2 original ROM and I tried many possibilities to solve it. No success. The phone shuts off if I start an online radio (or tunein radio) and after max 2 min it shuts off. Doesn't matter if is on data plan or through router.

Had a problem of the phone freezing and had to restart the phone. Then again it would freeze after some time. Flashed stock rom with bootloader and pit but it still persisted. Sent it to the service centre and got my phone back yesterday after mb change. The new mb is with the newer firmware.
Sent from my GT-N7100 using xda app-developers app

I also sent mine to service, let's see what comes back.

My vietnam unit has ben running fine for the last 4 months. Updated to stock 4.1.2 and rooted.
Sent from my GT-N7100 using Tapatalk 2

sgpoorguy said:
Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
Click to expand...
Click to collapse
This is a real problem with the Galaxy Note 2. I built a quick site to showcase the problem and to post a video that shows exactly what is happening. I am unable to post external links, so just copy and paste the following domain in to a new browser, making sure to remove and replace the DOTs: wwwDOTgalaxynote2shutsoffDOTcom

note 2 switching off by its self
Had same problem, I switched of data, wi-fi bleutooth, gps, switched them on again 1 at a time.
Phone worked ok untill bluetooth was on again, then it shut down. I think the problem is with Bt.
I emailed samsung support who suggested i connect to kies to check i had latest firmware but i
knew i had, they also suggested a factory data restset, (settings- back up and reset- factory data reset).
Did this last week phone has been working fine since.
Hope this helps.

HORRIBLE
battlenut said:
Had same problem, I switched of data, wi-fi bleutooth, gps, switched them on again 1 at a time.
Phone worked ok untill bluetooth was on again, then it shut down. I think the problem is with Bt.
I emailed samsung support who suggested i connect to kies to check i had latest firmware but i
knew i had, they also suggested a factory data restset, (settings- back up and reset- factory data reset).
Did this last week phone has been working fine since.
Hope this helps.
Click to expand...
Click to collapse
This is mad i have a vidnam made and myproblem looks like yours just thaht when it rresetsd it keeps reseting maibie 100-200...n times by itself and when it wants it starts and i can use it but recently it started toi do this more than 1 time / day like 3-4 times it is realy distuyrbing mine doers not lights the red led nothing just autorests milin tmes...and i factory rest and the problem persists .....when i put the batery in it stat automatic no button prs neded and it resets again until it does not i am so upset.... i had s3 i drop in water the screen broke i had s32 and it was shuting it self down it is stranger i love the phone bujt i need him 2 work...as my nexus 4 disapoinhts me very much it heats 2 much and batery lifew is so poor ((((((((((

Shutting down
Guys Im having the same issue
using N7000DDLS6
Dont see the file here
Can someone pls help?:crying:

As I said before, I have a Vietnam made n7100 and have had no problems with resets or shutting down. Have rooted, updated roms, etc etc. Its not country specific!
Sent from my GT-N7100 using Tapatalk 4 Beta

Same problem here, BT not working and my Note hangs every time the screen shuts off. I can wake it up immediately but after 8-10 seconds I am unable to turn it on again, must hard reset or take off the battery... No solution found so far. Flashing stock fails on sboot.bin also...

[Q] Note 3 Neo n7505 16gb Problem please help!!!

Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.

Forqnci said:
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Click to expand...
Click to collapse
Updated TO Jelly Bean? Was it on ICS when you bought it?

Uhmm factory reset? If it still has the problem, flash the stock jb.
Sent from my SM-N7502 using XDA Free mobile app

Forqnci said:
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Click to expand...
Click to collapse
Did you disable Samsung DVFS? If yes you want to try enabling it back. That resolved my phone turning off by itself when charging on AC charger.
Edit: I spoke too soon. My phones's auto shutdown when plugged to AC charger problem still there. Need to do a hard reset to see.
Sent from my SM-N750 using XDA Free mobile app

samsung note 3neo
Forqnci said:
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Click to expand...
Click to collapse
Thats funny I have a brand new SAMSUNG NOTE 3neo that has the exact same problem but i did NOT update my samsung to 4.3 jelly and it turns off no matter how much battery it has,even if it has 100% battery does anyone know whats wrong.
Thank you

super-duper1234567890 said:
Thats funny I have a brand new SAMSUNG NOTE 3neo that has the exact same problem but i did NOT update my samsung to 4.3 jelly and it turns off no matter how much battery it has,even if it has 100% battery does anyone know whats wrong.
Thank you
Click to expand...
Click to collapse
Just backup ur data & perform a factory reset, should solve ur problem. What's ur build number?

Note 3 neo powers off Automatically and physical buttons dosent work
I am also facing the same problem from day 3. I have made a factory reset and even flashed my mobile with the latest firmware but the problem still continuous.
Any Solutions?

[email protected] said:
I am also facing the same problem from day 3. I have made a factory reset and even flashed my mobile with the latest firmware but the problem still continuous.
Any Solutions?
Click to expand...
Click to collapse
Seems to be a serious issue.. have you taken it to the Samsung service center?
Sent from my SM-N750 using XDA Free mobile app

I'm having the same problem, the phone is completely stock, haven't dropped the phone or anything, bought the phone like 3 weeks ago. I also see a green led, not sure if it's a notification. When I saw that I thought maybe it's some power save function. But I simply just can't turn the phone on, the battery needs to be removed to start up. So I just mailed Samsung, waiting for their reply

My wife's phone has the same issue. Any update on this from anyone?

Mine also turns off when charging.
Mine also turns off when charging.

Samsung Galaxy note 3 Neo
I have a Galaxy note 3 Neo. I came out a notification to update software and I accepted, but on reboot stayed on the screen with the logo of samsung Galaxy note 3 removed the battery and sim but still the same.
help please.

Go to recovery mode and do a factory reset that will solve your issue..

[email protected] said:
Go to recovery mode and do a factory reset that will solve your issue..
Click to expand...
Click to collapse
the problem is that it stays on the screen with the logo and can't access to menu. View image.

Press and hold the up volume, Home button and power button togeather until the phone gets restarted. This will take you to recovery mode.
In recovery mode use volume keys for up and down navigation and power key to select. Still if you have any doubts Search for recovery mode in youtube

i bought it yesterday and i have the same problem...
yesterday my note restarts few times. i need to put off and put in battery again to start the phone...
do you have any solution for resolve this problem ?
please help me !!!

There is firmware update. This issue was resolved after the update.

find problem
i find prolem when smat stay is on randomly off

Freezing at initial android set up?

I just got my brand new OP3, opened it and turned it on to start setting it up, it freezes inside the android set up and then restarts itself after a few seconds of being frozen.
Any solutions? I really don't want to return it, I find it a bit stupid it doesn't even work out of the box

Might be a dud. They happen. RMA it.

LaysDarren said:
I just got my brand new OP3, opened it and turned it on to start setting it up, it freezes inside the android set up and then restarts itself after a few seconds of being frozen.
Any solutions? I really don't want to return it, I find it a bit stupid it doesn't even work out of the box
Click to expand...
Click to collapse
I don't own this phone, but this happened to me with a Nexus, I turned it off, was able to get into recovery mode with button combinations, then I factory reset, cleared cache, and rebooted, it was fine.
I hope you can give it a try
Sent from my XT1097 using XDA-Developers mobile app

mr mystery said:
Might be a dud. They happen. RMA it.
Click to expand...
Click to collapse
markdexter said:
I don't own this phone, but this happened to me with a Nexus, I turned it off, was able to get into recovery mode with button combinations, then I factory reset, cleared cache, and rebooted, it was fine.
I hope you can give it a try
Click to expand...
Click to collapse
Tried doing the Factory reset thing, no luck. Talked to OP support and the guy told me to submit a ticket with my issues, and that a "level 2 technician" would help me.
So I got home and plugged it into my PC, turns out the phone doesn't freeze when plugged in via USB. But on the included charger, and without being plugged into anything, it freezes and reboots itself in a continuous loop.

Keep us informed I'd like to hear what the problem/solution is

Hello, i have the same issue, did u find the solution ?

tenzeu said:
Hello, i have the same issue, did u find the solution ?
Click to expand...
Click to collapse
I also had my Oneplus 3 in a bootloop and freezing while showing either the 1+ square or the rotating red dots.
After I tried to get it repaired by talking with support and had been using my old phone for a few days and reflashing the ROM and recovery many times. I got it working again (ish) now it only freezes ones a day.
Support is a pain, I'm waiting for a level 2 techician for almost a week now.
So I any of you know a solution or have a confirmation that it is a hardware failure, I think we all would like to hear about it.

A5 Random Freezes and Restarts

Hello guys,
I just bought a brand new A5 2017 from a carrier centre and it restarts on an almost hourly basis. It works for maybe 1 or 2 hours normal, and then restarts by itself. When it boots up, I get messages of random apps crashing and then it restarts again. Once it restarted within minutes of each boot. I don't know the reason for this.
I have tried hard reset, soft reset, even flashing an AP firmware from Germany (I'm from Bosnia and Herzegovina), but with no luck. The phone just restarts when it wants.
Also tried safe mode, the same problem persists.
Any advice?

Memovic said:
Hello guys,
I just bought a brand new A5 2017 from a carrier centre and it restarts on an almost hourly basis. It works for maybe 1 or 2 hours normal, and then restarts by itself. When it boots up, I get messages of random apps crashing and then it restarts again. Once it restarted within minutes of each boot. I don't know the reason for this.
I have tried hard reset, soft reset, even flashing an AP firmware from Germany (I'm from Bosnia and Herzegovina), but with no luck. The phone just restarts when it wants.
Also tried safe mode, the same problem persists.
Any advice?
Click to expand...
Click to collapse
Try stock recovery and do factory reset. Vol. up, home and power buton. Btw. i think they are selling sh.t to eastern Europe (im from Croatia). I had bootloop on second day with A5 (2017). CPU was hot as hell. Recovery did not work, only desplaying error. But after 4-5 reset it came to normal. I was sending error log to samsung, they never answerd.

mcvisster said:
Try stock recovery and do factory reset. Vol. up, home and power buton. Btw. i think they are selling sh.t to eastern Europe (im from Croatia). I had bootloop on second day with A5 (2017). CPU was hot as hell. Recovery did not work, only desplaying error. But after 4-5 reset it came to normal. I was sending error log to samsung, they never answerd.
Click to expand...
Click to collapse
I did the reset with the vol up, home and power button about 5 times, and I still run into restarts. I really like the phone and wouldn't turn it back unless I had to. Do you have any more advice? Thanks!

Memovic said:
I did the reset with the vol up, home and power button about 5 times, and I still run into restarts. I really like the phone and wouldn't turn it back unless I had to. Do you have any more advice? Thanks!
Click to expand...
Click to collapse
Dont know. Try to turn it off and restart him after few hours.

Any news?

mcvisster said:
Any news?
Click to expand...
Click to collapse
Yes. After a gazillion factory resets (soft and hard), I performed a repair (initialization, if that's what the Smart Switch calls it) of the phone through the Smart Switch. It booted up and all was well until it restarted again. Next thing that I did was: wipe everything via a hard reset, and then repair the phone through Smart Switch. This was about 2-3 hours ago. Did run into 2 crashes (Google Play Services and Chrome) but I think it was related to the syncing, but no restarts and I hope not in the future.

Im glad to hear that. That was a softweare problem.

mcvisster said:
Im glad to hear that. That was a softweare problem.
Click to expand...
Click to collapse
Just to give you an update. Unfortunately, the phone restarted again today, so I returned it to the carrier. They said they will send it for testing, and that I will most likely get a new device. Seems that it actually wasn't a software problem; my guess is that EMMC has a fault.

Memovic said:
Just to give you an update. Unfortunately, the phone restarted again today, so I returned it to the carrier. They said they will send it for testing, and that I will most likely get a new device. Seems that it actually wasn't a software problem; my guess is that EMMC has a fault.
Click to expand...
Click to collapse
Good you did not go for root.

Note 2 keeps restarting everytime!

Hi guys. A relative asked me if i can repair his note 2. I think his network was locked and the phone keeps restarting everytime. I flashed a new firmware on the phone. The one I use on mine..XXUFNG1, and also I went into recovery and clear data and cache after flashing. But still the phone keeps rebooting everytime. Why is that and how can I fix this?
Note : It's not bootloop or anything. You can switch on the phone, use it for like 5mins and then it freezes and restarts itself. And it goes on like that. Sometimes it doesn't restart also and you can use for more. But most of the time after 5mins, it restarts.

naeem86 said:
Hi guys. A relative asked me if i can repair his note 2. I think his network was locked and the phone keeps restarting everytime. I flashed a new firmware on the phone. The one I use on mine..XXUFNG1, and also I went into recovery and clear data and cache after flashing. But still the phone keeps rebooting everytime. Why is that and how can I fix this?
Note : It's not bootloop or anything. You can switch on the phone, use it for like 5mins and then it freezes and restarts itself. And it goes on like that. Sometimes it doesn't restart also and you can use for more. But most of the time after 5mins, it restarts.
Click to expand...
Click to collapse
ROM?kernel?

hishamnoobie said:
ROM?kernel?
Click to expand...
Click to collapse
Everything stock..like I said! Before flashing to the newest rom too, everything was stock.

Was the phone dropped or exposed to moisture? Possible battery problem? Reboots even when connected to a charger?

audit13 said:
Was the phone dropped or exposed to moisture? Possible battery problem? Reboots even when connected to a charger?
Click to expand...
Click to collapse
Hi..thanks for reply. I tried another battery in it. The one I use myself. But it still restarts. I don't know if the phone was dropped or anything though. The relative just told me that it needs to be unlocked. Do you think it's software related? Or something is damaged in the phone?

Since it is running a stock ROM and still behaves this way after a factory reset, I think there is a hardware problem.

I might have a similar problem. I copy from another thread:
Hey guys,
I like this rom so far. But since 2 weeks I got an issue.
My phone randomly turns off, atleast I guess that's what happens. Sometimes the "notify" LED is on permanently but the display won't go on. To start the phone again I have to put out the battery and put it back in.
My battery is randomly empty pretty fast even if I just let the phone turned off. This happens like every 5 minutes.
I already bought a new battery but the problem hasn't changed.
What to do now? :>
Click to expand...
Click to collapse
I like the phone. It's over 5 years old and runs like the first day. Except it DOESN'T wake up anymore after a short time when the screen is off. I can press the power/home button as many times as I want and wait for 5 minutes, screen will still be off. Only way to "wake" it up again is to put the battery out and in again.
Currently I don't have enough money to buy a new phone and I can get a new motherboard for 25$. But I'm not sure if this will fix my problem.
I'm not even sure if this is the ROMs problem since it worked with all earlier versions of this rom perfectly and even the latest release worked for weeks/months.
Click to expand...
Click to collapse
As long as I leave the screen turned on the display/phone won't go off and I can use it as always. Even the battery don't drop drastically then.
It might be exposed to moisture tho. When I take a hot shower I'll leave it on the window sill and the room gets steamy.
ROM: [7.1.2 r24] LineageOS for N7100 [Unofficial] - Version from 08.10.2017
GAPPS: Open Gapps ARM 7.1 Aroma - 03.05.2017
Baseband: N7100XXUFND3
Ril and other stuff I don't know where to check.
Some years ago I had the SDS and the motherboard was changed without the EMMC bug.
Sometimes my phone only charges in slow mode too.
I try a clean install and newer pico gapps now. Maybe it will solve the problem. I'll reply then if it worked or not.
[EDIT]
Since my phone was low on battery I turned it off completly and put it on the charger. After an hour or so I wanted to look after it.
The green charging light stays on and if I want to turn the phone on nothing happens. The light stays on even after removing the charger.
Seems like a hardware, not a rom problem? Will changing the motherboard fix this?
[EDIT 2]
Quick update. I fully wiped/factory resetted and clean installed newest version of this ROM + newest mini pico GApps. Still the same problem. Gonna try it with another ROM/kernel now and if the problem persists it's a hardware fault.
[EDIT 3]
Fully wiped again and changed ROM+Kernel. Still the same problem.