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So my wife's Inc2 has been rooted for a few weeks and I installed a 2.3 Sense ROM for her shortly thereafter.
All of the sudden, her phone keeps rebooting and then "freezes" on a screen that has the Exclamation Point inside a triangle with a little green droid character under it. (My wife put a fresh battery in, it boots up into the ROM for about 10 seconds, then says "Powering off: Shutting down..." and goes into the error screen.)
So far, I have tried the following:
Turned airplane mode on.
Booted into safe mode.
Booted into CW Recovery, backed up, then re-flashed the ROM.
Ran a restore from a backup from a couple of weeks ago, which was pre-custom ROM.
Flashed the 2.3 Radio
Flashed a new Kernel
No matter what, I always get it to boot for a split-second and then it boots into Exclamation Point error.
Anyone think of what is causing this to do this after running for two weeks + in the current condition with no issues? What does this mysterious screen mean that it boots into? Any fix I can run via HBoot, Fastboot or Recovery?
WorldOfJohnboy said:
So my wife's Inc2 has been rooted for a few weeks and I installed a 2.3 Sense ROM for her shortly thereafter.
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Bumping, no one seems to be able to tell me a thing on what this means, what can be done to fix, etc. Any help is appreciated.
Wipe cache, dalvik, and system, then flash a different ROM.
If it continues after that then its likely the phone. And nothing to do with root.
WorldOfJohnboy said:
So my wife's Inc2 has been rooted for a few weeks and I installed a 2.3 Sense ROM for her shortly thereafter.
All of the sudden, her phone keeps rebooting and then "freezes" on a screen that has the Exclamation Point inside a triangle with a little green droid character under it. (My wife put a fresh battery in, it boots up into the ROM for about 10 seconds, then says "Powering off: Shutting down..." and goes into the error screen.)
So far, I have tried the following:
Turned airplane mode on.
Booted into safe mode.
Booted into CW Recovery, backed up, then re-flashed the ROM.
Ran a restore from a backup from a couple of weeks ago, which was pre-custom ROM.
Flashed the 2.3 Radio
Flashed a new Kernel
No matter what, I always get it to boot for a split-second and then it boots into Exclamation Point error.
Anyone think of what is causing this to do this after running for two weeks + in the current condition with no issues? What does this mysterious screen mean that it boots into? Any fix I can run via HBoot, Fastboot or Recovery?
Click to expand...
Click to collapse
Any chance you can take a picture of said screen?
What's weird, it sounds like you're describing the stock recovery screen. But you're still able to access CWM?
You probably want to update CWM on the phone and see if that helps out, one thing you want to do instead of changing kernels is re flash the rom again. Once it reflashes wipe data/cache (Do a factory reset basically) as well as the dalvik cache and boot into the ROM without restoring anything.
Just sign into google and see if it stays up and stable at this point, if it does something that's being restored is probably the culprit or a bad app that continuously tries to run.
By the way, the phone comes with stock sense 2.1, above that is sense 3.0
2.3 is the version of android that runs behind sense. Either 2.3.3/2.3.4/2.3.5 are all versions of gingerbread.
Try a different rom, if it continues, it's probably a hardware problem. My wife's first Incredible rebooted constantly, probably upwards of 2 dozen times a day. We had it replaced and the new one has been fine.
Update: I restored a backup of a previous CWR backup back in July. Shortly after I booted into the restored ROM (it was Stock rooted), it automatically tried to download the OTA software update.
Anyone think that perhaps the phone is automatically DLing the OTA and then rebooting and failing upon doing so? That is the only thing I can come up with at this point. (Though, back when this first started happening, I was on a GB ROM with Sense 3.0, so I wouldn't think the OTA would try to push over that ROM.)
I thought I read some where that other INC2 users were having similiar issues and it was due to the new android market OTA update.
Edit: Nevermind the other thread here in the forum suggests it could be some kind of HTC OTA update that is messing things up.
WorldOfJohnboy said:
Update: I restored a backup of a previous CWR backup back in July. Shortly after I booted into the restored ROM (it was Stock rooted), it automatically tried to download the OTA software update.
Anyone think that perhaps the phone is automatically DLing the OTA and then rebooting and failing upon doing so? That is the only thing I can come up with at this point. (Though, back when this first started happening, I was on a GB ROM with Sense 3.0, so I wouldn't think the OTA would try to push over that ROM.)
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Weird. OTAs are usually disabled. Did you wipe dalvik/cache and flash a new rom?
klarson said:
Weird. OTAs are usually disabled. Did you wipe dalvik/cache and flash a new rom?
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I am in the process now, but I have had a GB/Sense 3.0 ROM as well as stock GB Rooted, both have ended up doing the same thing. I think I am going to manually cancel the OTA after flashing a new ROM to see if that will stop it from automatically doing so (if that is the issue).
Pretty sure its the market new market push. I had the same issue, I set the phone to airplane, shut it down before the automated shutdown to retain the airplane mode, then cleared dalvik cache and system cache, and then rebooted. I got some BS message about a failed OTA because no network was detected, told it to cancel, dl'ed the new market APK installed it, not an issue since.
Conduitz said:
Pretty sure its the market new market push. I had the same issue, I set the phone to airplane, shut it down before the automated shutdown to retain the airplane mode, then cleared dalvik cache and system cache, and then rebooted. I got some BS message about a failed OTA because no network was detected, told it to cancel, dl'ed the new market APK installed it, not an issue since.
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Click to collapse
It's not the new market. It has something to do with the OTA's on your phone. Regardless if the OTA was actually downloaded onto your phone or not it's going to fail because the stock recovery is no longer the default recovery which is one of the prerequisites it needs to install.
A wipe is needed to keep this from happening, at least load up the gingersense ROM and that should get rid of the temp OTA file that was downloaded to your phone.
jrizk07: I would agree with you, but this will be the 3rd time I have wiped the phone, the 2nd time loading a Gingerbread based ROM.
I wiped all items twice, and flashed this ROM: [ROM] RMK Gingerbread Sense r1 :: 2.18.605.3 (Rooted/Deodexed/Debloated)
Will let you know the results.
WorldOfJohnboy said:
jrizk07: I would agree with you, but this will be the 3rd time I have wiped the phone, the 2nd time loading a Gingerbread based ROM.
I wiped all items twice, and flashed this ROM: [ROM] RMK Gingerbread Sense r1 :: 2.18.605.3 (Rooted/Deodexed/Debloated)
Will let you know the results.
Click to expand...
Click to collapse
What i'm hoping is that the OTA files are on the phone and will get wiped with a new ROM. However if they're stored on the SD card all the wiping in the world won't help.
I'm not sure where the OTA files are stored and would like someone to verify for certain if that's the case. I'm just speculating right now on where it's stored but I know the market update is done just like the apps not an OTA.
I also know that the OTA will prompt you for the download. You know the whole download and install now or install later deal?
Well, did a wipe of all things (twice) and installed my fresh ROM. This time after installing all my Apps and doing my restores, etc, I went into the Settings under Software Update and did a check new, it says "No New Software Update Available." Also, under status, it just says the Source is Verizon Wireless, the rest are blank. (I believe at one time, all the fields were populated.)
I am holding out hope that this will work for us. Anyone know of a piece of software, etc. that will log all of the phone's operations? I am curious to see if it is trying to auto-update with OTA software updates.
I'm having the same problem. I can't even get it to wipe because when I start in recovery it goes straight to do you want to start update and if I try to start the phone it restarts and I get the exclamation point. Anyone have any ideas? Thanks!
Update
I took the sd card out and was able to boot to recovery and do a wipe. Phone is working normally for now, how would I go about disabling the OTA's so it doesn't happen again?
I can confirm this is being caused by an ota update. Have 2 inc 2's and both locked up. Both running rmk gingersense. Fixed by clearing cache and davlik. Rebooted phone and saw failed ota update error. Renamed otacerts.zip until rom is fixed. Otacerts is located in /system/etc/security.
I have been using ai.keyboard for a long while. There's been an update and 2 more because the first "update" messed the app up, and 2 more Fixes have still not gotten things working right with the app. The phone now boots up and displays a box "Unfortunately, the process com.android.phone has stopped." and the pone won't boot any further.
I have reversed the system using CWM to an earlier version where it worked fine, and for a while things were ok. after a reboot, the updates took over and self updated many apps, and the phone requested a reboot.
Poof! same "unfortunately" message came up.
I reversed the system again to 4 previous KNOWN GOOD, Working well backups, and I still cannot boot the phone.
I can boot into recovery and do all that is allowed, but cannot get it to boot now without that message.
I wanted to fix permissions, but I notice it's no longer in CWM or in "Phills Touch" recovery.
I'm stuck at this point, and would appreciate any help.
I'm on Stock T-Mobile 4.2.2 Rooted and it's a Samsung Galaxy S4 - white
Thank you!
Aloha-
Update-
Flashed a CWM 6.0.3.2 which included "Fix Permissions" but it did not make any difference with the problem at hand.
Operation restored - Phew!
Since I had no alternatives left, I decided to return to stock and see what the results would be.
After restoring to an out-of-the-box bachup, I rebooted, and was getting the same message. I did a Factory restore so that all the Root-required apps would be removed, and after the phone rebooted, the message came out only one time and I reset the phone to work with my google profile, and set all the requirements to make calls via T-mo.
I used the phone for a whie, and having no problems, I decided to try rooting it and see if it would work.... It worked fine!
after a few minutes, I flashed CWM Restore and booted to recovery and recovered my nandroid backup I had made just before all the problems started happening. I got an update message for Ai.Keyboard and did it. BAD IDEA!!!!!!! It farkled up, and then searching the internet I saw already that many users were too, having the same problem I was having! I uninstalled the app, and rebooted and reinstalled the app to see if it would work. It was like I first installed it a loooong time ago, and seemingly, most of the problems except for backing up it's settings worked. So, I'm now re-conficuring the settings manually and the phone is acting normal.
Keeping my fingers crossed!
This is the SECOND time I have gone to such drastic measures. The first time, the problem was that I just could not make or get calls,
and the T-Mobile "Tech" in the store said it was not fixable, and suggested I call support and send it back to repair.
well, maybe the third time I'll have to.......
I am sure it has to do with app.
Sent from my HTC Flyer P510e using xda app-developers app
I went through from 4.1.1 to 4.1.2, no problems, phone ran fine after update. Then went to 4.3, same thing. The phone was running fine so I booted back into recovery and removed Knox as well as manually rerooted by flashing SuperSU. Rebooted after that and still no problems, phone was running great. I then make a backup so I have a restore point of stock 4.3, rooted, and without Knox. I then go on and try to flash Dandroid and get a status 7 error and the phone was acting up after I rebooted.
At this point I go back to my backup and simply restore it and reboot again. The phone boots up, so that's a good thing. The problem is the GApps will not run and it continuously has a pop-up notification. The phone is rendered unusable like this. I got lucky once and was able to try and launch ROM Manager to see if fixing permissions would work, but it also closed. I tried flashing a 4.3 GApps package with no success and even tried reflashing the 4.3 update but got a status 6 error.
I'm at a loss here, does anyone have any ideas on this?
Not sure if this will help much, but even when plugged in via USB my computer will not recognize the device. The S3 states that it is connected and it does show up in Device Manager, it just won't show up as any kind of readable memory.
Trying to ADB sideload a rooted stock 4.3 ROM now. Any advice at all would be a help.
EDIT: I took a video (https://www.youtube.com/watch?v=tJ-eaQ_9mVI) of the problem so everyone can see what I'm talking about and I also found a fix.
I'm not sure what was causing it, but after a solid day of researching it online the closest thing I got was resetting app preferences and also trying to clear any data of Google apps. This seemed to sometimes slow the popups down for me or create a longer gap before they just came right back in full force. So, going off that small success I had managed to navigate my way over to Settings -> Accounts -> Backup and reset -> Factory data reset and ran that. The first boot after that took a very long time, I'd say a solid twenty minutes but it did work. No more error and everything has been going smooth for me since. A restore of apps with Titanium Backup also did not bring the problem back up again, so the device seems to be good as new again.
I apologize if any of these is out of line, I just thought I would follow up with a solution in case anyone else has this problem and can't seem to fix it. Maybe this will help them.
So I followed the instructions here: http://galaxynote4root.com/galaxy-note-4-root/how-to-root-unlock-bootloader-on-galaxy-note-4/
Everything was great at first, but it slowly degraded. At first it was only occasional hangs, then it got worse and worse. I reinstalled with the retail cpa1 5.1.1 install, which removed root, and again everything was fine for a bit, then it got worse again. I'm on call for work and away from my computer for the day so I let it take the 6.0.1 OTA hoping it would fix the freezing problems, but nothing has changed.
What can I do differently to fix these freezing problems? I completely redid the instructions on that website hoping it would fix the issues, but the same thing happened again. Amazingly fast at first, then slowly degrading into frequent hanging or freezing. Thanks!
aclays said:
So I followed the instructions here: http://galaxynote4root.com/galaxy-note-4-root/how-to-root-unlock-bootloader-on-galaxy-note-4/
Everything was great at first, but it slowly degraded. At first it was only occasional hangs, then it got worse and worse. I reinstalled with the retail cpa1 5.1.1 install, which removed root, and again everything was fine for a bit, then it got worse again. I'm on call for work and away from my computer for the day so I let it take the 6.0.1 OTA hoping it would fix the freezing problems, but nothing has changed.
What can I do differently to fix these freezing problems? I completely redid the instructions on that website hoping it would fix the issues, but the same thing happened again. Amazingly fast at first, then slowly degrading into frequent hanging or freezing. Thanks!
Click to expand...
Click to collapse
What model?(network)
aclays said:
So I followed the instructions here: http://galaxynote4root.com/galaxy-note-4-root/how-to-root-unlock-bootloader-on-galaxy-note-4/
Everything was great at first, but it slowly degraded. At first it was only occasional hangs, then it got worse and worse. I reinstalled with the retail cpa1 5.1.1 install, which removed root, and again everything was fine for a bit, then it got worse again. I'm on call for work and away from my computer for the day so I let it take the 6.0.1 OTA hoping it would fix the freezing problems, but nothing has changed.
What can I do differently to fix these freezing problems? I completely redid the instructions on that website hoping it would fix the issues, but the same thing happened again. Amazingly fast at first, then slowly degrading into frequent hanging or freezing. Thanks!
Click to expand...
Click to collapse
go install a custom rom like jasmineROM or EmotionOS, straight up stock can sometimes be unstable when you are rooted.
ziggy71 said:
What model?(network)
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Verizon SM-N910V retail
weard1212 said:
go install a custom rom like jasmineROM or EmotionOS, straight up stock can sometimes be unstable when you are rooted.
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Click to collapse
I can't even get it stable on full stock. I Odin'd in the Full Firmware for CPF3 in this thread: [Firmware] [Official] Firmware / Kernel / Modem / Recovery [N910VVRU2CPF3] by hsbadr which overwrote TWRP and seemingly removed all traces of rooting, yet the instability is still there.
It occasionally is giving me the error "System process stopped", occasionally is rebooting entirely, there have been a few times where it wouldn't boot up at all. I had to pull the battery and leave it out for 5-10 minutes to get it to boot. I'm running out of ideas on what to flash over to fix it. Is it possible that the Kernel I installed while rooted is causing problems? The full firmware for CPF3 should have overwritten it, correct?
aclays said:
Verizon SM-N910V retail
I can't even get it stable on full stock. I Odin'd in the Full Firmware for CPF3 in this thread: [Firmware] [Official] Firmware / Kernel / Modem / Recovery [N910VVRU2CPF3] by hsbadr which overwrote TWRP and seemingly removed all traces of rooting, yet the instability is still there.
It occasionally is giving me the error "System process stopped", occasionally is rebooting entirely, there have been a few times where it wouldn't boot up at all. I had to pull the battery and leave it out for 5-10 minutes to get it to boot. I'm running out of ideas on what to flash over to fix it. Is it possible that the Kernel I installed while rooted is causing problems? The full firmware for CPF3 should have overwritten it, correct?
Click to expand...
Click to collapse
I've had some issues myself. I originally used paul pizz PJ2, which is an awesome rom. Gives you stability of stock, but feel of custom. I then went to PL1 and EmotionOS. After a few days, I noticed, reduced connectivity, camera wouldn't focus, and button reassignments. So, I just wiped cache and Dalvik, stuck in boot loop. I downloaded the newest EmotionOS. Wiped everything, installed it. boot loop. So I did a another wipe and installed the deodexed Ricks ROM V2. So far so good, but it has only been a day. If you do a full retail firmware flash, that should fix your issues. If you did a full firmware, then yes, it would be overwritten. Try going back to 5.1.1 PA1 full firmware flash. Then you could allow the phone to take the OTA if you wish. But, that should fix the issue. If not let me know. And I will keep you informed of the new rom. Also, if you have a card reader, check your sd. Take anything that you want off of it, and wipe it as well. These Notes are finicky.
ziggy71 said:
I've had some issues myself. I originally used paul pizz PJ2, which is an awesome rom. Gives you stability of stock, but feel of custom. I then went to PL1 and EmotionOS. After a few days, I noticed, reduced connectivity, camera wouldn't focus, and button reassignments. So, I just wiped cache and Dalvik, stuck in boot loop. I downloaded the newest EmotionOS. Wiped everything, installed it. boot loop. So I did a another wipe and installed the deodexed Ricks ROM V2. So far so good, but it has only been a day. If you do a full retail firmware flash, that should fix your issues. If you did a full firmware, then yes, it would be overwritten. Try going back to 5.1.1 PA1 full firmware flash. Then you could allow the phone to take the OTA if you wish. But, that should fix the issue. If not let me know. And I will keep you informed of the new rom. Also, if you have a card reader, check your sd. Take anything that you want off of it, and wipe it as well. These Notes are finicky.
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Click to collapse
So I did actually go back to stock 5.1.1 and successfully take the 6.0.1 OTA, the issue didn't resolve. At that point I flashed the full stock CPF3, still no changes.
A new thing has popped up too. When I try to boot into recovery it says it's installing an update, then after about 5 minutes it goes to a black screen and nothing happens. I end up having to pull the battery to restart it. Discovered that when I tried to go clear all the caches and such before flashing CPF3, and it is still doing the same thing after flashing CPF3. I thought that by flashing the full firmware for CPF3 it would solve that.
aclays said:
So I did actually go back to stock 5.1.1 and successfully take the 6.0.1 OTA, the issue didn't resolve. At that point I flashed the full stock CPF3, still no changes.
A new thing has popped up too. When I try to boot into recovery it says it's installing an update, then after about 5 minutes it goes to a black screen and nothing happens. I end up having to pull the battery to restart it. Discovered that when I tried to go clear all the caches and such before flashing CPF3, and it is still doing the same thing after flashing CPF3. I thought that by flashing the full firmware for CPF3 it would solve that.
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Click to collapse
So you are full stock? Does the update issue happen on the stock recovery?
ziggy71 said:
So you are full stock? Does the update issue happen on the stock recovery?
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Click to collapse
Yep it did. So I think I've actually fixed it now. I thought that flashing the full firmware would also flash the boot loader and modem, but I Odin'd both of those in and so far so good! It did the whole updating thing again just like before this time, but when it was done it actually loaded up recovery like it was supposed to. So at that point I wiped the cache, factory reset, then used Odin to flash in the boot loader and modem for CPF3 that I found in that thread.
I've been using my phone and installing things for a couple hours now and haven't had a single hang. Before I did this, it would hang very quickly. Maybe I'll get brave and try rooting and whatnot again later, but for now I'm just going to back off for a bit. Thanks for the help!
And so much for that. It was more stable than it had been in ages so I started installing all my apps and whatnot, now it's just as unstable as it used to be, just took a couple days to happen. I'm running out of ideas
So, I have a rooted 1st gen FireTV (aka bueller). I have no recollection what I did to it long time ago when I rooted it, other than it worked fine but was stuck on old software (5.0.x?). So I wanted to run newer apps on it, and I updated it with 5.2.7.3 rooted image. It reboot, went through the 10 min "system storage and applications" and was working, new UI and everything.... but when I tried updating the apps, it complained that the app store is too old. A few minutes later it rebooted.....and did the same "optimization" gig for like 10 mins.... then it rebooted, and now it reboots over and over, sometimes doing optimization, sometimes not, and sometimes I see the UI come up a second before it reboots again. TWRP bootloader works, so I can try flashing it back with older FW, I but I really would rather go forward. Any way to find out what is happening? I tried ADB, but it does not seem to connect when "optimization" is running
Thanks
hichhiker said:
So, I have a rooted 1st gen FireTV (aka bueller). I have no recollection what I did to it long time ago when I rooted it, other than it worked fine but was stuck on old software (5.0.x?). So I wanted to run newer apps on it, and I updated it with 5.2.7.3 rooted image. It reboot, went through the 10 min "system storage and applications" and was working, new UI and everything.... but when I tried updating the apps, it complained that the app store is too old. A few minutes later it rebooted.....and did the same "optimization" gig for like 10 mins.... then it rebooted, and now it reboots over and over, sometimes doing optimization, sometimes not, and sometimes I see the UI come up a second before it reboots again. TWRP bootloader works, so I can try flashing it back with older FW, I but I really would rather go forward. Any way to find out what is happening? I tried ADB, but it does not seem to connect when "optimization" is running
Thanks
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Click to collapse
FWIW, Several more re-flashes back and forth and a wipe, and it is now working