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I have been happily running google services on my phone (fireos 3.6.8). However, Google released an update to Play Services (version 7.3) yesterday (4/15/2015), which crashes. Has anyone else started getting popups saying "Google Play Services has stopped" constantly? Does anyone have a workaround or does anyone know of a way to keep Play Services from updating automatically? I am able to reinstall 7.0.99, which works, but the app immediately downloads the update and installs itself automatically.
I am having the same problem. Installed the previous version but was automatically updated.
I'm also having the same problem and would like to find a workaround or a temp stop too keep these messages from popping up. It makes the phone nearly unusable.
works okay on 4.6.1
I had the same problem, suddenly play services was crashing continually. Just updated to FireOS 4.6.1, and google play services is no longer causing trouble. On the other hand, Google Play Store just hangs. I can downgrade to an older version that works, but it keeps automatically updating. So pick your poison: On 3.6.8 the services will crash, and on 4.6.1 the store will crash. I think the services crash was worse.
No troubles here with newest Services or Store on 4.6.1.
Thanks. I updated to 4.6.1 and everything is much better.
apo383 said:
I had the same problem, suddenly play services was crashing continually. Just updated to FireOS 4.6.1, and google play services is no longer causing trouble. On the other hand, Google Play Store just hangs. I can downgrade to an older version that works, but it keeps automatically updating. So pick your poison: On 3.6.8 the services will crash, and on 4.6.1 the store will crash. I think the services crash was worse.
Click to expand...
Click to collapse
Try deleting all Google services,play store,account manager and framework and reinstall
Also noticed google play store wont load after update
Also Clash of Clans refused to open. Uninstalled everything google, and now clash opens but wont sync to my google+ account because I cant get google services to actually open, so I've lost all my progress.
All in all, happy its not giving me the stopped working message but irritated google services is acting so crazy. Also cant get gmail to open because of all this.
rich8511 said:
Also noticed google play store wont load after update
Also Clash of Clans refused to open. Uninstalled everything google, and now clash opens but wont sync to my google+ account because I cant get google services to actually open, so I've lost all my progress.
All in all, happy its not giving me the stopped working message but irritated google services is acting so crazy. Also cant get gmail to open because of all this.
Click to expand...
Click to collapse
If you uninstall and go back to the older version of google play services, none of the google apps will run. They REQUIRE the danged update.
Lots of folks using many different phones are having issues with the latest version of Google Services. Might not just be the Fire phone having issues then. My services is still 7.0.99 even after updating the OS. Play store still reports that's the latest version for me so maybe they froze the update. I think I may set that file to read only until this is sorted out.
after using my phone with the updated OS for a few days now, I've also experienced some more issues. some apps don't open or stall on opening such as Redfin and some open, but don't seem to work such as Pandora (opens, but music won't load).
anyone else?
Downloaded and installed this,
Google Play Store 5.4.12
still not working acts like it can't see phone
installed tab and if you try to install just spins.
worked yesterday made the mistake or resetting and trying again.
rbeavers said:
Downloaded and installed this,
Google Play Store 5.4.12
still not working acts like it can't see phone
installed tab and if you try to install just spins.
worked yesterday made the mistake or resetting and trying again.
Click to expand...
Click to collapse
Same thing here. I uninstalled play store and installed older version 4.1.10. I can then open up the store and update applications, but the next time I open Google auto updates (despite settings not to) it to the latest version that just spins on a white screen. At least this is a work around to keep other apps updated while we wait for a fix.
It looks like Google Play Services 7.3.29 was just released this morning. I have fireos 4.6.1 installed, my play services auto updated, and Play Store and Gmail now appear to work without hanging! Google hangouts still does not let me send messages.
Well, I spoke too soon. Play Store and Gmail open, but they don't refresh properly. That's frustrating.
I am not very technical, I did manage to sideload the play store with someone from this forum's easy to follow directions a few months back. That being said today I am having the issue with google services crashing non stop, can't load gmail and this phone is virtually useless because I have to keep replying 'ok' to the crash...
I'm on 3.6.8 and it says I'm up to date, no new updates to download ... how can I get the newer version of 4.6.1 so I can solve this crashing issue? I'd appreciate it if someone has easy to follow directions for the somewhat technically challenged... (me!)
I'm running it with T-Mobile's network and I'm in the USA.
I don't know what version google play services I use (or how to check for that matter).
Thanks!!
mjp123 said:
I am not very technical, I did manage to sideload the play store with someone from this forum's easy to follow directions a few months back. That being said today I am having the issue with google services crashing non stop, can't load gmail and this phone is virtually useless because I have to keep replying 'ok' to the crash...
I'm on 3.6.8 and it says I'm up to date, no new updates to download ... how can I get the newer version of 4.6.1 so I can solve this crashing issue? I'd appreciate it if someone has easy to follow directions for the somewhat technically challenged... (me!)
I'm running it with T-Mobile's network and I'm in the USA.
I don't know what version google play services I use (or how to check for that matter).
Thanks!!
Click to expand...
Click to collapse
Updating wont help the google play store not working at lest for long.
same issue. don't see fire os update
Google play services crashing even after multiple uninstalls and updates. I don't see the fire OS update available for me yet, still showing 3.6.8 as the latest. Any ideas to try?
rbeavers said:
Updating wont help the google play store not working at lest for long.
Click to expand...
Click to collapse
thanks! Are you saying that even if I updated to the latest Fire OS I'd still get these 'Google play services has stopped' errors constantly? Also do you know if Google play store is having issues with other phones and OS's and if they are working on a fix? (it's so annoying.. can't get to gmail and the error is constant)... thanks everyone!
not just us
mjp123 said:
thanks! Are you saying that even if I updated to the latest Fire OS I'd still get these 'Google play services has stopped' errors constantly? Also do you know if Google play store is having issues with other phones and OS's and if they are working on a fix? (it's so annoying.. can't get to gmail and the error is constant)... thanks everyone!
Click to expand...
Click to collapse
go look at google play services on the google play store. Everyone is having problems and giving it 1 star (including me). Multiple phones are having the issue:
https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en
Hi everyone,
I followed the instructions to install google play store and was enjoying the fire phone with all my fav google apps for 4 months. But I do not know what happened, I constantly get Google Play Services has stopped. I click OK and it doesn't go and the phone is pretty much unusable. I have also tried to do factory reset and again install. The moment i install the basic 4 apps and open google play store for signing up, it starts updating Google Play services and i have the issue again. When i downgraded google play services to a lower version, I wasn't able to use any Google apps.
Has anyone faced similar problem ?? Any solution ?? Any ideas ??
The Hardware is so worth for $200 .... a nice phone but now its troubling me a lot ...
Update:: :thumbup:
Thanks for all your valuable suggestions... When I installed 7.0.99 the problem was fixed. But then it works get auto updated and cause issues. I used to uninstall and re install manually once every 12 hrs....
But received an update Fire OS 4.6.1 and after that the issue for resolved. Latest Google play store works fine. And new OS version has many new features included.. Quite good..
manojvasanthram said:
Hi everyone,
I followed the instructions to install google play store and was enjoying the fire phone with all my fav google apps for 4 months. But I do not know what happened, I constantly get Google Play Services has stopped. I click OK and it doesn't go and the phone is pretty much unusable. I have also tried to do factory reset and again install. The moment i install the basic 4 apps and open google play store for signing up, it starts updating Google Play services and i have the issue again. When i downgraded google play services to a lower version, I wasn't able to use any Google apps.
Has anyone faced similar problem ?? Any solution ?? Any ideas ??
The Hardware is so worth for $200 .... a nice phone but now its troubling me a lot ...
Click to expand...
Click to collapse
Update the os to the 4.6.1 update available on xda and install the Google apps on that , it works fine for me
I have a similar problem. I am 3.6.8. Did updating to 4.6.1 resolve the issue?
Same issue here. I have tried upgrading to 4.6.1 and reinstalling all the versions of Play Services, Services Framework, Account Manager, and Play Store that allegedly are working for other people, and still broken. Hangouts no longer works (a deal breaker for me), not even Play Store is working correctly. I'm currently stuck in "version hell" with these services. One version of this breaks this version of that, etc etc etc.
Can anyone who still has a functioning Fire Phone please post the point release of all of their services?:
Google Account Manager
Google Play Services
Google Services Framework
Google Play Store
Hangouts
Thank you!!
trpt4him said:
Same issue here. I have tried upgrading to 4.6.1 and reinstalling all the versions of Play Services, Services Framework, Account Manager, and Play Store that allegedly are working for other people, and still broken. Hangouts no longer works (a deal breaker for me), not even Play Store is working correctly. I'm currently stuck in "version hell" with these services. One version of this breaks this version of that, etc etc etc.
Can anyone who still has a functioning Fire Phone please post the point release of all of their services?:
Google Account Manager
Google Play Services
Google Services Framework
Google Play Store
Hangouts
Thank you!!
Click to expand...
Click to collapse
The versions I currently have installed on my Fire Phone are:
Google Account Manager 4.0.3-239410
Google Play Services 7.0.99 (1809214-036)
Google Services Framework 4.0.4-338691
Google Play Store 5.3.6
I don't used Hangouts, but this is the version that installed on my phone when I downloaded it:
Hangouts 3.1.89134953
jack9955 said:
The versions I currently have installed on my Fire Phone are:
Google Account Manager 4.0.3-239410
Google Play Services 7.0.99 (1809214-036)
Google Services Framework 4.0.4-338691
Google Play Store 5.3.6
I don't used Hangouts, but this is the version that installed on my phone when I downloaded it:
Hangouts 3.1.89134953
Click to expand...
Click to collapse
My phone is working and I have the exact same versions as listed above.
Xyth said:
My phone is working and I have the exact same versions as listed above.
Click to expand...
Click to collapse
Thanks all. I have installed the apks for those versions, and for a brief while everything worked, even hangouts. Then Google Play Services AUTOMATICALLY updated itself to 7.3. Now everything is broken again. I have "Do not auto update apps" picked in Google Play. Is no one else having this issue?
trpt4him said:
Thanks all. I have installed the apks for those versions, and for a brief while everything worked, even hangouts. Then Google Play Services AUTOMATICALLY updated itself to 7.3. Now everything is broken again. I have "Do not auto update apps" picked in Google Play. Is no one else having this issue?
Click to expand...
Click to collapse
Mine just updated to the new services version and Play store now just opens to a blank whitescreen. Hope google fixes this soon.
playstore 5.3.6 on fire os 4.6.1
Latest Google play store won't load
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
no1tmorrow said:
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
Click to expand...
Click to collapse
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk http://www.apkmirror.com/apk/google-inc/android-wear/
I loaded it and when I launch it I get, "Update the Google app on the Play Store. Then open Android Wear again.". If I click Cancel it closes. If I click Ok it opens amazon appstore. Can't get past the message box. Did I miss something?
Thanks again Giant Brains
Thom
kieranc88 said:
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk
Click to expand...
Click to collapse
Hangouts is also not working. I get to my list of conversations and can open one, but the text box at the bottom is missing.
As of this morning I have the same issues. Play Store 5.4.12 sits on the white screen, hangouts shows groups but no conversations in them. All other Google apps that i have seem to work so far.
no1tmorrow said:
I loaded it and when I launch it I get, "Update the Google app on the Play Store. Then open Android Wear again.". If I click Cancel it closes. If I click Ok it opens amazon appstore. Can't get past the message box. Did I miss something?
Thanks again Giant Brains
Thom
Click to expand...
Click to collapse
Ok I downloaded the 1.0.4 version dated December third then downloaded and installed the latest upload 1.0.5.1785466 (501785466 from apk mirror and installed over the December 3rd version and it ran fine but I don't have an Android wear watch to pair with it so I can't tell if it works fully
http://forum.xda-developers.com/showpost.php?p=60266619&postcount=21
kieranc88 said:
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk
Click to expand...
Click to collapse
Got wear side loaded and did the 7.0.99 fix to make play store work. But when I launch wear application it says:
"Update the Google app on the Play Store. Then open Android Wear again."
If I choose Cancel the app closes
If I choose ok the Amazon store loads. I click cancel on it.
Then I have a blue box that I can't get to go away that says,
"To ensure the best voice experience on the Android Wear, please update your Google App" and then a button that says, "Update Your Google App" that will never go away.
no1tmorrow said:
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
Click to expand...
Click to collapse
My brain is only medium sized so I can only offer half-measures. I get the white screen all the time. But, if I deinstall Play Store then reinstall it, it opens fine...but for only that session. As soon as you close it and try to reopen, white screen is there. So, I now have everything set up the way I want and have deleted Play Store. When I need it again will reinstall. It's an acceptable work-around until Amazon loosens the reigns a bit and learns to play nice with the kids from the Google neighborhood.
binetp said:
My brain is only medium sized so I can only offer half-measures. I get the white screen all the time. But, if I deinstall Play Store then reinstall it, it opens fine...but for only that session. As soon as you close it and try to reopen, white screen is there. So, I now have everything set up the way I want and have deleted Play Store. When I need it again will reinstall. It's an acceptable work-around until Amazon loosens the reigns a bit and learns to play nice with the kids from the Google neighborhood.
Click to expand...
Click to collapse
Do you happen to have an Android wear device? I want to buy one but if my fire phone won't work with it then I need to get a new phone prior to buying an Android Watch.
Yes. Updating OS solved the issue. :thumbup:
Sent from my SD4930UR using XDA Free mobile app
OK, I've been playing around with different combinations of Google apps and Play Services. My phone is the unlocked 32 GB version with the AT&T update installed. In order to get everything going, I reverted the Play Services back to 7.0.97. Now my Maps, GMail, Hangouts, Google Now, etc. all are working for me. Until it updates.
http://www.apk4fun.com/apk/43197/ - I can't vouch for this website BTW.
Just note that the first time I ran Google Settings it hung for about 30 seconds before coming up.
I haven't been able to get the Google Play Services to stick to the an old version. It will generally update itself to the latest version, breaking everything again.
That said, this workaround works until Google Play Services updates itself.
SanjiWatsuki said:
I haven't been able to get the Google Play Services to stick to the an old version. It will generally update itself to the latest version, breaking everything again.
That said, this workaround works until Google Play Services updates itself.
Click to expand...
Click to collapse
Hmm, I haven't seen that happen yet. I was running older versions of Play Services and Maps, which doesn't auto update (it asks you though). Might be one possible workaround, but it doesn't support Hangouts.
Edit: Spoke too soon, it updated and broke.
It seem that if I don't install the Play Store, Play Services won't update on its own. So I guess I can sideload apps for now.
I installed google with no issues on 4.6.1 att update. Some apps didnt function , such as google keyboard(the keyboard was offscreen)
Here are the apks, that I used to get google play working.
I just forced an update of the play store to version 4.6.17 with the latest buggy play services installed. Play store now working fine, can update and install software like before. Need to test some of the other bugs but at least I have a working Play store now on the latest version of the Fire OS.
Google Maps still not working for me now, just clocks trying to load location like before. My guess is they need to update the apps that have dependencies on the Play services to fix these bugs. Maybe the fix cant all be done in Play services.
Just an update. So far it seems that this version of the Play Store does not force an update to Play services when opened. I deleted the latest version of Play services and reinstalled the older version, and after several hours of going back into the Play store it has not updated. Now Maps and Pandora are back to working fine. So far everything is working and back to normal for me.
Xyth said:
I just forced an update of the play store to version 4.6.17 with the latest buggy play services installed. Play store now working fine, can update and install software like before. Need to test some of the other bugs but at least I have a working Play store now on the latest version of the Fire OS.
Google Maps still not working for me now, just clocks trying to load location like before. My guess is they need to update the apps that have dependencies on the Play services to fix these bugs. Maybe the fix cant all be done in Play services.
Click to expand...
Click to collapse
Hi Xyth,
Thanks for the information and partial fix!
I currently have apparently the lalest Google-Play-Store v5.4.12 installed in both of my Fire Phones, and you said:
"I just forced an update of the play store to version 4.6.17 with the latest buggy play services installed"
Do you men, that we have to use the latest "buggy" Google-Play-Services v7.3.29 with the Google-Play-Store v4.6.17 an older version?
Please Could you post, if available, the download links of both files?
Sorry for the confusion. I found that using an older version of the Play Store (4.6.17) and the older version of Play Services (7.0.99) together seems stable and is not auto updating either version when using the Play Store. In the past, it always seemed to update both the Play store and the services when I used the store.
Sorry, i do not have an account to link the files, but they are linked in other threads on this forum.
Have u restarted ur phone to see if that did anything?
I have not rebooted if that's what you mean. I wanted to see if it remained stable for at least a day. I will reboot tomorrow and report.
Xyth said:
I have not rebooted if that's what you mean. I wanted to see if it remained stable for at least a day. I will reboot tomorrow and report.
Click to expand...
Click to collapse
Please Xyth, let us know tomorrow how it works, after you reboot and restart again the Fire-Phone?
ulises.rodriguez said:
Please Xyth, let us know tomorrow how it works, after you reboot and restart again the Fire-Phone?
Click to expand...
Click to collapse
This combination survived a reboot
I rebooted and waited a while to see if anything was auto updated. No updates happened so it seems this combination is stable across reboots. Play Store can be used to install and update applications without Play services being updated.
At this point I don't have any issue with any applications I use not working properly, but I don't use Hangouts and others that might not like this combination. At least for now, The upgrade the android 4.4.4 is complete and stable. If anything changes I will post.
Again, the files used are:
1. com.google.android.gms version 7.0.99 (7099036) aka Google Play services
2. Google Play Store.apk version 4.6.17
Both should be available on this forum as that's where I got them. After work I can see if I can located them. I hope others can replicate this on their phone.
Hangouts is the one probably
Hi,
I have tried to not start Hangouts, and this keeps the play services from being updated.
Even though the play store got updated to the latest version it seems to work fine to install all new apps or update apps
The play services seems to stay at 7.0.99.
I tried to play with it .. if I open hangouts that is when the play services get updated and have to redo the uninstall install to get things working again.
IMO hangouts is the one which needs the updated play services and forces the update.
May be someone else can try and confirm this.
http://www.apkmirror.com/apk/google...ices-7-0-99-1809214-036-android-apk-download/
That is the link for Google Play Services 7.0.99.
ractar28 said:
http://www.apkmirror.com/apk/google...ices-7-0-99-1809214-036-android-apk-download/
That is the link for Google Play Services 7.0.99.
Click to expand...
Click to collapse
And the link for the version 4.6.17 of Play store can be found here: https://onedrive.live.com/?cid=73036323a69e3cf1&id=73036323A69E3CF1!1484&ithint=folder,.apk&authkey=!AIVXLFXAOWDeM0Q
Its been about 18 hours and so far neither Play store nor Play services have auto updated despite using play store 20+ times and a reboot. Seems very stable.
So just to confirm, you had the accounts manager and frameworks already and left them alone...then u uninstalled services and the play store and installed those two files you pointed to. First services and then play store. What Google apps do you currently use? I do use hangouts but I will avoid it to try your process.
Here's what I did to get the only app I cared about, which was Clash of Clans (which was stuck at a black screen upon opening since play store update):
Uninstall all Google stuff: the account manager, services framework, play services, play store, and clash of clans
Go through the usual process:
1. Install Account Manager
2. Framework
3. Play Services
4. Play Store
5. Open Play store, sign in, download clash of clans
6. Open clash of clans, it tells me I need to update play services
7. follow prompt, download and update play services
8. re-open clash of clans, connect to my account, download village
9. go out, uninstall play services, then install the 7.0.99 version from this thread
10. immediately uninstall play store and then when I opened clash, it still works
11. I tried rebooting phone to make sure it would still work. It still does.
12. cross fingers and hope it'll work forever.. I have vowed to not install the play store until it play services gets fixed
13. I have noticed in clash, I'm not connected to google+ or facebook, and I plan on leaving it this way
14. I have bluestacks and clash installed on my pc, and I noticed both pc and firephone villages are linked together and will update/save village everytime I play, which tells me firephone clash is still saving my data to the cloud
Hope this helps, if something breaks, I'll post followup
Xyth said:
And the link for the version 4.6.17 of Play store can be found here: https://onedrive.live.com/?cid=73036323a69e3cf1&id=73036323A69E3CF1!1484&ithint=folder,.apk&authkey=!AIVXLFXAOWDeM0Q
Its been about 18 hours and so far neither Play store nor Play services have auto updated despite using play store 20+ times and a reboot. Seems very stable.
Click to expand...
Click to collapse
I used ur files without using hangouts and it still updated. Not sure if it's cuz my phone connected to WiFi at some point...
I haven't had google play services update on me for the day. I'm using the newest play store with the working version of services installed. I was able to log into Google+ for clash of clans and other apps work properly now. I made sure I had hangouts uninstalled before I did any reinstallation because that seems to be the main culprit which updates services.
Don't install hangouts and don't open the play store after reinstalling services and everything should be working, until something forces an update
ddarkraven said:
I used ur files without using hangouts and it still updated. Not sure if it's cuz my phone connected to WiFi at some point...
Click to expand...
Click to collapse
Did you have play store installed when it updated?
I tried using the older versions of both play services and play store as mentioned in this post but both got updated in spite of having auto updates turned off. Thinking of getting new phones for me and my wife. We can't stand the amazon fire os ecosystem and can't afford to not have Google apps or services. (Feel bad being a hostage but that's the truth)
srismart said:
I tried using the older versions of both play services and play store as mentioned in this post but both got updated in spite of having auto updates turned off. Thinking of getting new phones for me and my wife. We can't stand the amazon fire os ecosystem and can't afford to not have Google apps or services. (Feel bad being a hostage but that's the truth)
Click to expand...
Click to collapse
Well for the most part, once you install Nova Launcher (or launcher of choosing) and Google Apps, it isn't really much different from any other manufacture-skinned Android. But yeah not being able to reliably use Google Apps is pretty terrible. Especially if you're using a Fire Phone on a data-only plan and a GV # with Hangouts. Well I guess forwarding calls to another # like Talkatone might have to work for now.
Not sure if this is the reason my Play Store and Play services don't auto update when I open the play store but I have "allow non Amazon app installation" turned off. Makes sense if the play store made a request for and update that the Fire OS would block it with this option toggled.
Xyth said:
Not sure if this is the reason my Play Store and Play services don't auto update when I open the play store but I have "allow non Amazon app installation" turned off. Makes sense if the play store made a request for and update that the Fire OS would block it with this option toggled.
Click to expand...
Click to collapse
Ok I'm 4 hours in running this way and still good. Running hangouts also.
Update... spoke too soon. It's down now.
So, I got the new 4.6.1 update, and I've installed all the Google Play apks. Things seem to be working fine overall. However, I can't seem to get location services to act right. I had Location Services and Enhanced Location Services turned on with only a select few apps turned on to utilize those services. However, every time I go back to make sure everything is working properly, all of the apps are turned back on. I specifically chose to only allow certain apps that I know need those services (maps, weather, etc.) in order to save battery life. My suspicion is that Google Play Services keeps turning everything back on. This wasn't happening before I installed Google Play Store/Services. Granted, this could also be the result of the new 4.6.1 update, but I'm thinking that this is more of a Google Play Services issue. Now I have to choose between having location services on altogether or off altogether which is less than ideal.
Anyone else having this problem? Is there a way to get Google Play Services to stop messing with things on my phone? I'll uninstall the Google Play Store/Services if I have to , but I'm trying to determine if there is a less extreme way out of this.
So, I may have at least partially answered my own question. The last time I tried to get location services preferences to stick, I had still allowed Google Play Services and Play Store to access it. Well, this time I turned both of those off. Now my location services preferences appear to be holding. The only exception seems to be when I reboot my phone. Then everything goes back to being on which is annoying, but this is acceptable for now. I don't reboot my phone very often. So, as long as my location preferences stay otherwise locked in then I think I'm okay. I'll update if anything changes.
I'm not sure what's going on now. The location services for all of the apps turned back on without my having rebooted my phone. If anyone wants to chime in with suggestions or theories, feel free to do so, because I'm honestly not sure how to stop this from happening short of just uninstalling the Google Play Store/Services.