Lost all call audio... - T-Mobile Samsung Galaxy S 4

Hello all, I'm trying to sort out an issues on the lady's phone. For some time now I have had it running GPE 5.0.1, MK2 baseband, unsure of the bootloader as she's not here rightnow.
All of a sudden she lost all cellular call audio can here her she can't here me. Wifi Calling on hangouts works. I wiped and reflashed. Still not working. I searched a bit but causes seem to be all over the place anyone have.
Can anyone help me out on some things I can try to get it working again?

When you wiped and reflashed, did you restore any apps? If so, flash back to stock and see if you still have this problem

Check out this thread. http://forum.xda-developers.com/showthread.php?p=59403918
Pp.

PanchoPlanet said:
Check out this thread. http://forum.xda-developers.com/showthread.php?p=59403918
Pp.
Click to expand...
Click to collapse
I read through it but there was no solution. I just updated the baseband to NH7 with no luck.

Should I update the bootloader as well? Its currently mk2. I flashed a stock nh7 ROM baseband is nh7. Is there a newer bootloader and radio? If so where can I find it to flash in Odin?

Your problem is most likely a hardware issue and flashing and reflashing may not resolve it.
I chatted with a Tmo manager at a local store near me and asked about troubleshooting on any Samsung phone and his reply was yes, they have software that can diagnose problems whether it be software or hardware.
I may be worth taking a trip by a Tmo store and let them check it out.
Pp.

PanchoPlanet said:
Your problem is most likely a hardware issue and flashing and reflashing may not resolve it.
I chatted with a Tmo manager at a local store near me and asked about troubleshooting on any Samsung phone and his reply was yes, they have software that can diagnose problems whether it be software or hardware.
I may be worth taking a trip by a Tmo store and let them check it out.
Pp.
Click to expand...
Click to collapse
Yeah I just flashed NK2 in odin and still no audio in cell calls. Data calls like Hangouts work fine. This must be a sim slot issue of some sort

Please post back outcome if you find a fix or or confirmation of problem.
Pp. Good luck.

PanchoPlanet said:
Please post back outcome if you find a fix or or confirmation of problem.
Pp. Good luck.
Click to expand...
Click to collapse
Pretty sure its shot. Looks like other said you need to reball one of the chips which I have no patients for. Going to find a new phone tomorrow
Even more odd is calls over Bluetooth work ?

Related

[Q] Generic IMEI after OTA 4.3 upgrade

Hello to everyone, I was wondering if anyone can help with this. I have a Galaxy Note 2 branded by an Italian company (3hg Italia). It recently received its update to Android 4.3 (update N7100XXUEML2). It was the official update OTA, the phone is not rooted and it had the stock ROM on it. The update somehow messed up my IMEI making it appear as the generic 0049 forcing me on "Emergency calls only" mode. I already tried flashing the same ROM with Odin and repeating the update with KIES, but while the updates always results successful the IMEI remains 0049. I never made a backup of the EFS folder for this phone since I haven't rooted it or flashed any different ROM on it yet. There is any chance that the phone made an automatic backup? I live in the States right now and Samsung tells me I need to ship it back to Italy to have it fixed, but that costs a lot and would take forever, and I would much prefer try to solve the problem locally. Any suggestions would be greatly appreciated, if not for any fix that I can try myself, at least some place on the West Coast that can fix the problem!
Thank you!
Lorenzo
Oh I forgot to add that because of Hardware problems I recently sent my phone to Samsung and they replaced the motherboard, which fixed the problem I was having. I don't know if that could be related!
rext said:
Oh I forgot to add that because of Hardware problems I recently sent my phone to Samsung and they replaced the motherboard, which fixed the problem I was having. I don't know if that could be related!
Click to expand...
Click to collapse
Here's solution : http://forum.xda-developers.com/showthread.php?t=2539731
phluid01 said:
Here's solution : http://forum.xda-developers.com/showthread.php?t=2539731
Click to expand...
Click to collapse
I'm afraid that fix works just if you have your actual IMEI, I instead have the generic IMEI that starts with 0049. But I will check it out! Thanks!
rext said:
I'm afraid that fix works just if you have your actual IMEI, I instead have the generic IMEI that starts with 0049. But I will check it out! Thanks!
Click to expand...
Click to collapse
Then you should simply flash another modem from here : http://forum.xda-developers.com/showthread.php?t=2044937 ... flash a custom recovery first.
phluid01 said:
Then you should simply flash another modem from here : http://forum.xda-developers.com/showthread.php?t=2044937 ... flash a custom recovery first.
Click to expand...
Click to collapse
Thank you so much! I'll take a look into it tomorrow and try it!
rext said:
Thank you so much! I'll take a look into it tomorrow and try it!
Click to expand...
Click to collapse
So I found someone nice enough to give me a hand with this situation, but still no luck yet! Here what they say:
At first glance, the EFS data on the phone was corrupt. I re-generated
that data and restored it to the phone without success.
The GSM radio itself is operational, and the firmware for it is
installed and functional. diagnostic data flows to the towers and back
to the phone but it's not reading the IMEI from the copy of
nv_data.bin contained within EFS. I've re-generated and installed
those files as well, again with no luck.
I rolled the device back to it's original factory firmware and radio
baseband, then ran through the update for the radio baseband, which
also regenerates the contents of EFS, and still no luck.
Given the situation, anyone have other suggestions?

[Q] HELP, Note 2 ATT can not connect to network.

i have Note 2 ATT, i am having network connection problem. i can't connect to my ATT network connection . i get circle with line in middle.
i took my phone to ATT store and they tried changing the Sim card and even updating my phone to the latest update, but it did not work.
i tried downgrading my phone to stock Rom when i downgrade the phone. it seems to work fine for five minutes or so i even made a call after one call it started showing same circle with line in middle. i tried flashing all different Rom, i even tried re flashing MJ4 modem. nothing seems to work.
i research to find a solution but i didn't find any solution to this problem. right now i am on Sky Note Air 4.3.
please help me i appreciate for any help.
EDIT: i flash back to stock Rom 4.3 with rooted MK6 bootloader. just to see if it makes any different on my networking problem. And still have issue with not networking data.
sykox2 said:
i have Note 2 ATT, i am having network connection problem. i can't connect to my ATT network connection . i get circle with line in middle.
i took my phone to ATT store and they tried changing the Sim card and even updating my phone to the latest update, but it did not work.
i tried downgrading my phone to stock Rom when i downgrade the phone. it seems to work fine for five minutes or so i even made a call after one call it started showing same circle with line in middle. i tried flashing all different Rom, i even tried re flashing MJ4 modem. nothing seems to work.
i research to find a solution but i didn't find any solution to this problem. right now i am on Sky Note Air 4.3.
please help me i appreciate for any help.
Click to expand...
Click to collapse
Try flashing 4.3 rom from scratch (wiping dalvik cache, data/factory reset and cache partition) ? May be this will help fixing problem
If you want you can try Stock Rom - http://forum.xda-developers.com/showthread.php?t=2589891
Also make sure you have an APN set. @Bajanman has compiled a list of several AT&T APNs in his thread here: http://forum.xda-developers.com/showthread.php?t=2172110
I had a similar issue and this post helped me.
http://forum.xda-developers.com/showthread.php?t=2068041
Also check your SELinux setting.
Once I set mine to permissive all was well.
parakleet said:
I had a similar issue and this post helped me.
http://forum.xda-developers.com/showthread.php?t=2068041
Also check your SELinux setting.
Once I set mine to permissive all was well.
Click to expand...
Click to collapse
i have no idea what these people are talking about. i am not hacker to do such things like this. but if you know easier way to solve this problem please help. thanks for reply
sykox2 said:
i have no idea what these people are talking about. i am not hacker to do such things like this. but if you know easier way to solve this problem please help. thanks for reply
Click to expand...
Click to collapse
They are not hacking my friend...
Have you verified that your IMEI and EFS folder are normal ?
And have you verified your APN settings for your carrier ??
You mention flashing several roms on the device...
The items I listed will help you determine if any damage has been done....and also help you get service again...
All are knowledge you must have to prevent bad things from happening...
If your carrier did an official update to 4.3 while the device was rooted and running custom firmware....then you absolutely need to start fresh to clean the device up again...
Are you getting Knox errors or force close issues ??
Basically....in order to help you we need a detailed status of the device...
Software version....kernel version ....and baseband.....
The information is in settings/about phone/....and will tell us how best to proceed....g
Sent from my NOTE 2.750...
Courtesy of our amazing developers...
gregsarg said:
They are not hacking my friend...
Have you verified that your IMEI and EFS folder are normal ?
And have you verified your APN settings for your carrier ??
You mention flashing several roms on the device...
The items I listed will help you determine if any damage has been done....and also help you get service again...
All are knowledge you must have to prevent bad things from happening...
If your carrier did an official update to 4.3 while the device was rooted and running custom firmware....then you absolutely need to start fresh to clean the device up again...
Are you getting Knox errors or force close issues ??
Basically....in order to help you we need a detailed status of the device...
Software version....kernel version ....and baseband.....
The information is in settings/about phone/....and will tell us how best to proceed....g
Sent from my NOTE 2.750...
Courtesy of our amazing developers...
Click to expand...
Click to collapse
how do i verify my IMEI and EFS folder
i faced this problem when i was on stock Rom 4.1.2 then i update my to 4.3 and was still facing the problem.
never had problem flashing or rooting my phone. i did not even have problem with Knox.
no force close issue at all.
everything works just fine, even wiffi works fine too.
right now i am on 4.3 stock rooted.
bootloader MK6
baseband version MK6
kernel version: 3.0.31-2048209
[email protected] #1
sykox2 said:
how do i verify my IMEI and EFS folder
i faced this problem when i was on stock Rom 4.1.2 then i update my to 4.3 and was still facing the problem.
never had problem flashing or rooting my phone. i did not even have problem with Knox.
no force close issue at all.
everything works just fine, even wiffi works fine too.
right now i am on 4.3 stock rooted.
bootloader MK6
baseband version MK6
kernel version: 3.0.31-2048209
[email protected] #1
Click to expand...
Click to collapse
I'm confused. The first post you were on Skynote 4.3.
Now you are 4.3 stock rooted ???
dicksteele said:
I'm confused. The first post you were on Skynote 4.3.
Now you are 4.3 stock rooted ???
Click to expand...
Click to collapse
sorry not trying to confuse i flash back to stock rom with MK6 bootloader just to see if it make any changes.
sykox2 said:
sorry not trying to confuse i flash back to stock rom with MK6 bootloader just to see if it make any changes.
Click to expand...
Click to collapse
I'm still confused.....
Reading your first post, ATT flashed your phone to the latest update??? And changed the SIM? And that didn't work?
Why did you leave the store when your phone didn't work?
They told me they can't do nothing about it and the warranty was voided too.
Sent from my SPH-L720 using xda app-developers app
sykox2 said:
They told me they can't do nothing about it and the warranty was voided too.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Interesting. I'm asking questions I guess really dont matter.
But why was warranty voided, or was it expired?
Again more confusion.... Just wondering why they changed sim, flashed update, then told you to hit the street with a broke **** phone.
I can understand not replacing it, warranty whatever.
I took an Atrix2 phone into the shop, no working data. I had called tech support, they had OTA refreshed it, didnt work. Set me up with tier 2 tech support, more resets. Nothing.
Went into store, got another sim. Turns out it was simple. I had turned off the data plan awhile back until I was ready to give it to my daughter.
Got online, picked a plan. Data lite off.
Point is they worked with me to find the problem on a phone that was 2-3 years old.
You probably should follow me how to in this section and flash the stock 4.1.1 and go from there.
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
sykox2 said:
They told me they can't do nothing about it and the warranty was voided too.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Well you have nothing to lose at this point then.
I doubt you will find a canned click next solution.
You will probably have to go the "hacking" route.
Good Luck.

[Q] SGH-I737M - modem issues

Hi all,
I have a Bell Canada Samsung Galaxy S3 that I can't get the modem to work on. I have Philz recovery on it and have tried a few modem files but neither the wireless or the mobile carrier works.
I have tried putting cyanogenmod on it but am back on a stock ROM at this point. I am at a bit of a loss as to what to do.
The phone boots fine, looks all normal but I just can't get on the mobile network(tried multiple SIM's).
I am really hoping you can help!
Does your phone display the correct imei when you dial *#06#??
It does, it shows my IMEI with a /5 at the end.
At this point, I am running I747MVLUEMK5_I747MOYCEMK5_BMC
I also do show cellular signal but can't seem to connect. When I scan wireless networks, I pick nothing up.
Any ideas?
Thanks again!
audit13 said:
Does your phone display the correct imei when you dial *#06#??
Click to expand...
Click to collapse
Is the phone blacklisted?
I don't think so, how can I verify that? I did buy it used just over a year ago and it only broke about a month ago?
audit13 said:
Is the phone blacklisted?
Click to expand...
Click to collapse
You can check your imei here: http://www.protectyourdata.ca/check-the-status-of-your-device-in-canada/
All clean on there!
audit13 said:
You can check your imei here: http://www.protectyourdata.ca/check-the-status-of-your-device-in-canada/
Click to expand...
Click to collapse
You've had the phone for a while so I didn't think it would be blacklisted.
Since you have the 4.3 bootloader, you need to have a compatible modem and, from my experience, only the mk5 modem will work.
Did you use Odin to flash back to stock?
Yes, that is how I put the current stock firmware on it. I had cyanogenmod on it at one point...
audit13 said:
You've had the phone for a while so I didn't think it would be blacklisted.
Since you have the 4.3 bootloader, you need to have a compatible modem and, from my experience, only the mk5 modem will work.
Did you use Odin to flash back to stock?
Click to expand...
Click to collapse
I am at a loss as to why you cannot connect to a network. Which carrier do you want to connect with?
audit13 said:
I am at a loss as to why you cannot connect to a network. Which carrier do you want to connect with?
Click to expand...
Click to collapse
Hello i hope i can help i have to ran into this problem before and here is what i did to fix it.
Flash the modem using the dl from this forum
http://forum.xda-developers.com/showthread.php?t=2745607
also once you are done you will need the nv writer and the i747 dl froim teh same forum that will get you all fixed up i promise. Just follow the steps and ready the whole thing first. I looked for three days and finally resolved it with Larrys help
scoeas1982 said:
Hello i hope i can help i have to ran into this problem before and here is what i did to fix it.
Flash the modem using the dl from this forum
http://forum.xda-developers.com/showthread.php?t=2745607
also once you are done you will need the nv writer and the i747 dl froim teh same forum that will get you all fixed up i promise. Just follow the steps and ready the whole thing first. I looked for three days and finally resolved it with Larrys help
Click to expand...
Click to collapse
Is the i747 modem compatible with the i747m?

Need help - No call audio on rooted phone w/ m919uvufnb4

Hey guys, I recently received a new s4 via warranty. Phone came with 4.4 m919uvufnb4 and NB4 boot loader.
I followed the CF root technique to get root, but for the life of me not a single rom I have tried gets working call audio. It seems all solutions posted on the forum are for people with the same issue but on an MDL boot loader.
I have tried playing with the different modems/diff. LTE modems from 4.3 and 4.2 but no luck.
Tried 4.4 GE rom, and Cynogen/AOSP roms - no luck
Any help is appreciated guys - Really want to get his working if at all possible and haven't been able to find anything. Thank you :good:
Have you tried flashing the NB4 firmware?
Sent from my SGH-M919 using Tapatalk
serio22 said:
Have you tried flashing the NB4 firmware?
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
No my friend didn't try that. But shouldn't the phone already come with nb4 firmware being that it came with nb4 out the box vs an upgraded phone?
Big__ed said:
No my friend didn't try that. But shouldn't the phone already come with nb4 firmware being that it came with nb4 out the box vs an upgraded phone?
Click to expand...
Click to collapse
Yes it should, but those symptoms sound like maybe something didn't flash right, if that doesn't work I would contact T-Mobile for a replacement.. Looks for Fenny's 4.4.2 firmware
Sent from my SGH-M919 using Tapatalk
Big__ed said:
No my friend didn't try that. But shouldn't the phone already come with nb4 firmware being that it came with nb4 out the box vs an upgraded phone?
Click to expand...
Click to collapse
Now that i think about it, i have flashed original 4.4 back on it but never tested call audio.
But just to further describe my issue. On custom roms audio does initially work but eventually stops working after a call or two.
I wi definitely flash nb4 firmware back on and test. Ill paot results shortly.
Thx!
serio22 said:
Yes it should, but those symptoms sound like maybe something didn't flash right, if that doesn't work I would contact T-Mobile for a replacement.. Looks for Fenny's 4.4.2 firmware
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
Just wanted to thank you kind sir - issue ended up being a hardware one. Got a new replacement and all is good.
Thanks again.
hardware?
Big__ed said:
Just wanted to thank you kind sir - issue ended up being a hardware one. Got a new replacement and all is good.
Thanks again.
Click to expand...
Click to collapse
how did you figure out it was a hardware problem.... I'm goin thru the same thing. took me forever to finally do a Nb4 update with working sounds and wifi. but i still dont have call audio. anyone? sgh-m919 on nb4 bootloader nb4 baseband nb4 pda nb4 everything. stock rom.
Trigz671 said:
how did you figure out it was a hardware problem.... I'm goin thru the same thing. took me forever to finally do a Nb4 update with working sounds and wifi. but i still dont have call audio. anyone? sgh-m919 on nb4 bootloader nb4 baseband nb4 pda nb4 everything. stock rom.
Click to expand...
Click to collapse
Honestly im not the best reource to answer your question, being this happened to me so long ago. I do remember the struggle of dif. Roms, and flashing the correct baseband didnt work. Last avail was flashing back to stock via odin and still no sound.
At that point i contacted my phone carrier who was responsible for sending me the defective phone. Since then my new exchange was all good.
Hope that was some assistance, i know this is a real headache. Goodluck!
plus help
Has anyone figured this out? *#0*# TEST . Receiver making sounds like Speakers . BMW microphone does not work on voice commands or text nor voice recorder. But if I record a video clip .you can hear my voice. Is there a fix for this? Can't return phone.

[Q] Insert SIM card to access network services

Hey all. I made a big mistake. I accidentally flashed Android Revolution HD on my T889, not realizing that it wouldn't work. The ROM worked great, but I had no service or data.
I figured just flashing a ROM that was actually meant for the T889 would fix my issue, so I jumped on over to Jedi and the same issue persists. I'm at a loss and I'm not sure what exactly I can do to fix this. The information out there on this issue seems to be pretty spread out and inconclusive. I'm perfectly ok with reverting to a stock ROM if that is what I need to do. Any help pointing me in the right direction would be so greatly appreciated. Some answers I've come across are "flash the latest modem for your phone" but I can't for the life of me find working downloads for that.
I've also seen a few posts about IMEI related stuff. Unfortunately, I jumped right into this without the knowledge that I needed to back up my EFS folder. Do I have a brick on my hands?
I don't believe it's a baseband issue if it shows up under Settings-->About phone, you can also check your IMEI from the Status option there. Here's a modem I believe is the latest for your phone UVUCMK7 I don't have this phone so best of luck!
xBkKx said:
I don't believe it's a baseband issue if it shows up under Settings-->About phone, you can also check your IMEI from the Status option there. Here's a modem I believe is the latest for your phone UVUCMK7 I don't have this phone so best of luck!
Click to expand...
Click to collapse
Thank you for the link. I'm going to try it and see if it works. Under Settings-->About phone my baseband shows up as unknown and under status so does my IMEI.
xBkKx said:
I don't believe it's a baseband issue if it shows up under Settings-->About phone, you can also check your IMEI from the Status option there. Here's a modem I believe is the latest for your phone UVUCMK7 I don't have this phone so best of luck!
Click to expand...
Click to collapse
Well, thank you so much for the link to the modem. I flashed it and everything is working perfectly now!

Categories

Resources