Screen Lock options unavailable... - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

Updated to Lollipop then played around with fingerprint screen lock and some other settings... Now I can't select any of the less secure methods for screen unlock. Anyone encounter this or familiar with settings to bring back all the options? Specifically swipe.

I had a similar problem with my s4 in the past. If I remember, I corrected the problem by clearing certificates in security.

jhom52 said:
I had a similar problem with my s4 in the past. If I remember, I corrected the problem by clearing certificates in security.
Click to expand...
Click to collapse
Just like that! Problem solved. Thank you very much!

Related

[Q] Screen won't lock/turn off

Hi!
After last actualization (off sense and camera) sometimes I can't lock it by pushing power bottom. After restart works. Anyone have a similar problem ?
LordPL said:
Hi!
After last actualization (off sense and camera) sometimes I can't lock it by pushing power bottom. After restart works. Anyone have a similar problem ?
Click to expand...
Click to collapse
Probably some App in the background is preventing the lock.
The only app working in the background is Eset and it's working all the time, while those problems are only from time to time.
LordPL said:
The only app working in the background is Eset and it's working all the time, while those problems are only from time to time.
Click to expand...
Click to collapse
When the problem occurs, take a look at Settings > Apps > Running (tab)
Similar issue...
webpatrick said:
Probably some App in the background is preventing the lock.
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Click to collapse
Hi,
I have a similar issue, seems to start happening when I enable storage encryption (My corporate mail server requires this to use ActiveSync - or I guess could be related to some other security setting that this forces - ActiveSync DeviceAdmin, PIN code, max time for screen lock and encryption).
Any suggestions I could look at?
Regards,
Cameron.
Backup everything you need..Try hard reset..And then see if problem is still there,I suggest you to try some custom rom..or use some RUU..

Notifications disappearing (messaging apps)

Hello everybody,
I got a strange problem occuring only in a certain situation. In order to explain better, have a concrete example here:
I write a message in Whatsapp or Threema. Then I lock the phone by closing the flip cover: The screen then shows the clock from "Asus Flip Cover" and turns off after 5 seconds. So far so good. Now: When I get a message, I hear the notification sound. I open the flip cover and... the notification immediately disappears. So sometimes I miss important messanges, just because of this bug.
At first I thought that it is a third party app that is responsible for this strange behaviour. But yesterday I did a reset of the entire phone via the settings app and didn't even use a backup to restore it. The bug reappeared.
Apparently nobody else is encountering this bug, so before sending the phone back I thought that maybe someone has an idea or even solution for me. The phone is the ZE551ML (not rooted or unlocked) and yesterday I also installed the new firmware (.59); the bug was there since I got the phone, but as I said: I thought it is a third party app that is responsible for this behaviour and I had no time to reset it earlier because of exams and stuff... Is there another way to reset the phone? Maybe a better one than the one over the settings app?
Sincerely,
Christophe
Is autostart denying these apps from automatically starting? By default it denies all apps. D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Is your lockscreen set to show notifications?
Hi rlaw,
rlaw said:
Is autostart denying these apps from automatically starting? By default it denies all apps.
Click to expand...
Click to collapse
WhatsApp and Threema are both allowed to auto-start. I remember that I had to set both of them to "allow".
rlaw said:
D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
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Click to collapse
Battery mode is set to "Performance mode".
rlaw said:
Is your lockscreen set to show notifications?
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Click to collapse
The following are my settings under "Settings" -> "Sound & notification":
When device is locked: Show all notification content
App notifications: Threema and Whatsapp have no special settings
Apply Material Design: OFF
Notification access: ASUS Launcher
I'm sorry you're experiencing this. I'm tagging ASUS employee @Tuanies hopefully he can provide further assistance. I'm out of ideas since you have already factory reset the phone.
Does this happen if you disable the flip cover features?
Tuanies said:
Does this happen if you disable the flip cover features?
Click to expand...
Click to collapse
You mean turning the entire Asus Cover View off? I just tried and the messages still disappear. Actually the screen turns on automatically, the lockscreen appears and they disappear within a second.
After the reset I even got the strange behaviour that messages arrive, sometimes, late or only when I open the specific app.
Do you have any notification filters set?
Tuanies said:
Do you have any notification filters set?
Click to expand...
Click to collapse
No.
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
yoshegg said:
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
Click to expand...
Click to collapse
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Tuanies said:
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Click to expand...
Click to collapse
What do you mean by "wipe"? Do you mean booting into recovery? As is mentionned above I did a reset via the settings of the phone. After this reset I only installed Threema and Whatsapp and the problem appeared again.
Does it happen before those two apps are installed?
Tuanies said:
Does it happen before those two apps are installed?
Click to expand...
Click to collapse
How should I know? The problem appears with messaging apps, so I can't test it without them.
a possible answer
I think I had the same problem after arbitrarily swiping or tapping the wrong response to use CM lock for Asus with the latest updated.
Google "Lock apps" function integrated with CM AppLock" to navigate to a possible hidden app setting preventing you from seeing notifications and uncheck "Hide notifcations... " under the "Options" heading on said page.
shortcut:
(App Drawer settings, lock apps, input pattern you chose, settings (upper right 3 dots), uncheck "Hide notification")
I now have all my notifications back that I allowed in other settings.
I hope this helps.
I tried to post the URL, but I haven't posted 10 times yet.
-Mike

screen far too sensitive?

New member here, first post.
I had my g4 several weeks ago (uk version). Great phone, however recently the screen seems far too sensitive. Sometimes apps or other features are activating on their own without me pressing on them.
I looked in the settings but havent found a way to resolve this. Can anyone offer any suggestions?
Just to clarify a bit more about my issue.
Its like the "floating touch" some phones have, where i can be an inch or two away from the screen but it still activates. More rarely, it seems as if it was activating by sensing light or movement. Strange. Is the g4 supposed to have this type of function?
pholmes38 said:
Just to clarify a bit more about my issue.
Its like the "floating touch" some phones have, where i can be an inch or two away from the screen but it still activates. More rarely, it seems as if it was activating by sensing light or movement. Strange. Is the g4 supposed to have this type of function?
Click to expand...
Click to collapse
That sounds like a problem. The G4 is actually known for lacking sensitivity and yours is doing the opposite. enable this settings to see if it is actually detecting ghost touches.
Settings, About Phone, Software Info and tap on 'Buidld number' 7 times. Then go back to settings and tap Developer options, enable 'Show Touches'
if the dots show without your intervention, then it's likely due to faulty touchscreen.
Anyways, do a factory reset and see if it helped.
GUGUITOMTG4 said:
That sounds like a problem. The G4 is actually known for lacking sensitivity and yours is doing the opposite. enable this settings to see if it is actually detecting ghost touches.
Settings, About Phone, Software Info and tap on 'Buidld number' 7 times. Then go back to settings and tap Developer options, enable 'Show Touches'
if the dots show without your intervention, then it's likely due to faulty touchscreen.
Anyways, do a factory reset and see if it helped.
Click to expand...
Click to collapse
Thank you. I will give that a try,
As it happens intermittently, i cant say how quick i will find out if that is the solution, but you have been helpful.
:good:
I remember seeing a sensitivity setting somewhere..
Outta said:
I remember seeing a sensitivity setting somewhere..
Click to expand...
Click to collapse
Its under Accessibility
pholmes38 said:
Thank you. I will give that a try,
As it happens intermittently, i cant say how quick i will find out if that is the solution, but you have been helpful.
:good:
Click to expand...
Click to collapse
Does reset solve the issue? , happening on mine right now. Appreciate your feedback. Thanks
Same here, on Imperium and Stock rom, I have the phone since 6 months and it is a really random issue... my bootloader is unlock so I don't know if I can send it to warranty.
For information I have enable the touch "tracing" in developper menu, and when the issue occurred it's getting me perfect vertical line from bottom to top screen, and open a lot of apps..
leclampin said:
Same here, on Imperium and Stock rom, I have the phone since 6 months and it is a really random issue... my bootloader is unlock so I don't know if I can send it to warranty.
For information I have enable the touch "tracing" in developper menu, and when the issue occurred it's getting me perfect vertical line from bottom to top screen, and open a lot of apps..
Click to expand...
Click to collapse
And from the sound of it... Yours pretty much ****ed, at least to my knowledge. Hardware screwed and no warranty. Just bought mine like 3 weeks ago, and hated it so much. So much hyped, but the experienced is so far ****ty at best.
I suspect mine hardware issue. This seems like it's gonna be the first, and the last LG for me. Even mine with warranty still intact. Blackberry used to give this feeling long ago with their ****ty storm. Now, LG and blackberry can share that same ****ed up grave.
As madgibbon indicates, I was on Accessibility / Motricity / Response time (my phone is in french so i'm not sure if it will be exactly like that on yours) and I have set to "Long".
Since that, the issue is no longer appear, I have also switch to rom V20F (Turkey) with still the same setting for accessibility, and I don't have the issue anymore.
I don't know if it is a hardware issue, my phone falls maybe 4 times but with a case and from a little height, no broken glass or something else.
This is all the things I tried before that ;
Using flipcover (QI charge and quick circle), I have tested the "normal" case but same issue
I had a glass protection, I have removed it and cleaned my screen, same issue
I have done lot of hard reset (i'm kind of full wipe addict), same issue
Only the solution of madgibbon works fortunately, thanks mate
I'm also a bit disappointed by this phone, it is great sure I mean fluid, great camera etc... but I have some little issue that ruin the experience unfortunately (this issue with touchscreen, i'm experiencing issue with my Chromecast too that i don't have with other phones, some heating, I don't find the battery usage so good since MM, can't relock bootloader since now). I don't blame LG because i'm using some of their products and I'm / was really satisfied with : Optimus 2x, Nexus 5, TV, Monitor, Sound Bar. Anyway, waiting for 2016's Nexus and I will see if I switch or not.
leclampin said:
As madgibbon indicates, I was on Accessibility / Motricity / Response time (my phone is in french so i'm not sure if it will be exactly like that on yours) and I have set to "Long".
Since that, the issue is no longer appear, I have also switch to rom V20F (Turkey) with still the same setting for accessibility, and I don't have the issue anymore.
I don't know if it is a hardware issue, my phone falls maybe 4 times but with a case and from a little height, no broken glass or something else.
This is all the things I tried before that ;
Using flipcover (QI charge and quick circle), I have tested the "normal" case but same issue
I had a glass protection, I have removed it and cleaned my screen, same issue
I have done lot of hard reset (i'm kind of full wipe addict), same issue
Only the solution of madgibbon works fortunately, thanks mate
I'm also a bit disappointed by this phone, it is great sure I mean fluid, great camera etc... but I have some little issue that ruin the experience unfortunately (this issue with touchscreen, i'm experiencing issue with my Chromecast too that i don't have with other phones, some heating, I don't find the battery usage so good since MM, can't relock bootloader since now). I don't blame LG because i'm using some of their products and I'm / was really satisfied with : Optimus 2x, Nexus 5, TV, Monitor, Sound Bar. Anyway, waiting for 2016's Nexus and I will see if I switch or not.
Click to expand...
Click to collapse
I will try what you suggested, will report back.
Thanks for the tip.
bloodsuckingcomputer said:
I will try what you suggested, will report back.
Thanks for the tip.
Click to expand...
Click to collapse
Nope, doesn't work, it is indeed, a hardware issue.
Thanks anyway. ?
bloodsuckingcomputer said:
Nope, doesn't work, it is indeed, a hardware issue.
Thanks anyway. ?
Click to expand...
Click to collapse
Screen problem after all, just picked my phone up from the place that I bought for under warranty fix, and they told me they did replace for a new screen, and all is looking fine and dandy for now. Hope it stay this way, finger crossed. 3 weeks purchased and already this problem. I doubt this thing will last.

Problems With Applock & OnePlus 3

So here's what happend,
I got My OP 3 yesterday
Rooted It And Fixed The RAM
And Installed Applock.
After setting up applock I enabled the finger print feature and was playing around with it
After some time I cleared all the recent apps and went back to facebook expecting a lock screen
but I was greeted with my wall. Ever since The Applock stopped taking my fingerprint and turned off every time I cleared apps
I tried re installing it,restarting the phone and it was still the same
Anyone Who can help me Fix This??
Lock it ... Open multi tasking and you will see a padlock ... Its not a secure way. You can bypass it as you want. Example clearing cache and data of the applock it will remove "Facebook" from locking apps ... I think via exposed module you will find more secure way to lock apps
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
redxYu1825 said:
So here's what happend,
I got My OP 3 yesterday
Rooted It And Fixed The RAM
And Installed Applock.
After setting up applock I enabled the finger print feature and was playing around with it
After some time I cleared all the recent apps and went back to facebook expecting a lock screen
but I was greeted with my wall. Ever since The Applock stopped taking my fingerprint and turned off every time I cleared apps
I tried re installing it,restarting the phone and it was still the same
Anyone Who can help me Fix This??
Click to expand...
Click to collapse
In recents menu there are two clear buttons in 3.2.4 where one can either kill normal processes visible on screen or can kill even the background processes, so one with background processes killing even kills your app lock. In 3.5.2 I think they have changed that and you can select which kind of clear all button you need. So wait for update in next version your app lock could actually work.
Thanks for the reply guys, But what do I do for the fingerprint issue, I doesn't work when put my finger on the scanner it goes home.
redxYu1825 said:
Thanks for the reply guys, But what do I do for the fingerprint issue, I doesn't work when put my finger on the scanner it goes home.
Click to expand...
Click to collapse
Sorry couldn't understand. what do you need help with the fingerprint sensor or app lock
loveymangal said:
Sorry couldn't understand. what do you need help with the fingerprint sensor or app lock
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Click to collapse
Dude the fingerprint doesn't work on applock I mean when it is on other apps I click on the home button it goes back
redxYu1825 said:
Dude the fingerprint doesn't work on applock I mean when it is on other apps I click on the home button it goes back
Click to expand...
Click to collapse
Which applock have you tried? Try using applock by keepsafe this one I tried it was working well except the clear all background app condition. And I don't think any applock is able to handle that. So once try the app I recommend if the problem still presists post again, I will think of some other way.
loveymangal said:
Which applock have you tried? Try using applock by keepsafe this one I tried it was working well except the clear all background app condition. And I don't think any applock is able to handle that. So once try the app I recommend if the problem still presists post again, I will think of some other way.
Click to expand...
Click to collapse
Tried the do mobile one
redxYu1825 said:
Tried the do mobile one
Click to expand...
Click to collapse
Did u try the app I suggested and did the problem solve as I tried using this app and tested your needs it worked for me.
I dropped my OP3 and since then the fingerprint sensor doesn't work. I tried as someone suggested by going to settings and forced stopped the fingerprint part and cleared the data cache too. Then rebooted but no luck. The button just won't respond .Only thing that happened was in the settings the " fingerprint" started showing along with security. But that's just about it. Doesn't show any fingerprint options or settings.
A little help here guys.

Question Issues afteratest update

S21fe updated to UI5.
Couple of issues.... Fingerprint reader sometimes doesn't work when phone hasn't been used for some time. When it happens I need to double tap the screen to wake it up and then scan my fingerprint again.
Also "back" gesture (where I swipe up from the right bottom of the screen) sometimes instead of going back brings up the list of background apps.
Both issues very annoying.
Anyone else experienced anything similar?
Try clearing the system cache. Double check all settings. If that flaws things get more complicated...
A factory reset may be needed, but hard to say if it will resolve the issues. Someone will need to try the latter if the former doesn't work. A global reset of settings is a less drastic option but it may not be enough and still take a lot of time.
This is one reason why I spurn upgrades on a platform that's fulfilling its mission. Lol, I'm still using UI 1.5, no glaring issues.
Unfortunately with latter versions an upgrade may resolve flaws in earlier post >1.5 variants. Tough choice once you are on Android 11 as there's no roll back on stock Samsung's for that. I wasn't locked into using 11 on my N10+'s and never will load it. 12 is even worse.
Roll back is an option for you if bootloader wasn't upgraded too. Eventually Samsung will fix it if it's a firmware/software glitch but don't hold your breath for that
blackhawk said:
Try clearing the system cache
Click to expand...
Click to collapse
With each major update, I always clean the system cache from the recovery !
jbs68 said:
With each major update, I always clean the system cache from the recovery !
Click to expand...
Click to collapse
That may not be enough if going from 11 to 12, etc.
Rule #1 - if the OS is fast, stable and fulfilling its mission let it be! You have little to gain and a lot to lose. Although there was a big security hole in 12, not sure if it was patched already or if the patch is in what you just install. Oddly that hole isn't in 9-11.
Gookill is a mess...
I have the same problem with fingerprint unlocking. It simply doesn't work (if I press the side button, it works). Some hours ago I wiped the system cache and after that, I didn't notice the described problem. I will see in the next few hours.
Now I changed "Fingerprints -> Show icon when screen is off" to "Tap to show" instead of "On always on display" which was the default after the upgrade to Android 13.
UPDATE: The phone still has the same problem. Sometimes it simply doesn't allow it to unlock with a fingerprint. The screen is locked as hell. Only the side button unlocks it.
If you go to Lock screen>Always On Display>Show always, does that solve your problem? Mine was set to "show for new notifications" only and the fingerprint icon would disapperar after locking it.
Mine was set to "Show for new notifications". As you suggested, I changed it to "Show always" and we will see, how it works. In my opinion, it is better to show display only when something happens. But something changed and problems occurred.
Report: it didn't help. I have found out that the issue appears if the phone is locked for a while and then a notification comes. This is the reason why this problem exists also while using Android Auto. It creates a notification when it connects ... and then the phone can be unlocked with a fingerprint until the side button is pressed. I'm sure this is a bug that didn't exist before the upgrade to Android 13.
no such issues here with the eu version. definitely an upgrade in every way.
After 3 days with Android 13 on snapdragon variant, only two minor issues found here : slow charging (2h20 from 0 to 100, less than 2h before) and an "unauthorized action due to modified device" screen when rebooting, disappearing by touching "OK" button. Don't know what is unauthorized but... well. I was rooted before, now stock unrooted and relocked bootloader. It doesn't seems to lock something, everything I use is working.
I have the same fingerprint issues after updating to UI5 (unlocking from turned off screen). Sometimes it works, sometimes it doesn't. It worked perfectly before I updated, didn't change any settings. Very annoying, hopefully it will be fixed in a future update.
d0j0m0j0 said:
I have the same fingerprint issues after updating to UI5 (unlocking from turned off screen). Sometimes it works, sometimes it doesn't. It worked perfectly before I updated, didn't change any settings. Very annoying, hopefully it will be fixed in a future update.
Click to expand...
Click to collapse
The recent update with the December security patch seens to have resolved this issue for me.
Edit: scratch that, still not fixed...
Edit2: turning off lock scrern mods in Galaxy MaxHz seems to help.
jbs68 said:
With each major update, I always clean the system cache from the recovery !
Click to expand...
Click to collapse
How does one do that?
xda-eh said:
How does one do that?
Click to expand...
Click to collapse
It's on the boot menu on Samsung's.
blackhawk said:
It's on the boot menu on Samsung's.
Click to expand...
Click to collapse
You're referring to accessing the recovery mode as explained here?
xda-eh said:
You're referring to accessing the recovery mode as explained here?
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Click to collapse
This. Some have said Android 12 needs to be plugged into the PC to access the boot menu, don't know as I run Pie and Q.
blackhawk said:
This. Some have said Android 12 needs to be plugged into the PC to access the boot menu, don't know as I run Pie and Q.
Click to expand...
Click to collapse
The link I provided and the one you did refer to the same thing. Only difference is my link also provides a way to do it via ADB. In any event, thanks for your response.

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