Data doesn't turn off on Lollipop - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

I just updated my phone to 5.0.1 and now there the data won't turn off on WiFi. It still does turn off when toggled, but then MMS can't be received. How should I fix this?
Sent from my SM-N910V using XDA Free mobile app

It's always done that the 4g is still connected to do things like SMS.

arsmithsr said:
It's always done that the 4g is still connected to do things like SMS.
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but it shouldn't always be lit up like that. it should grey out after awhile.

Unfortunately you have to turn off mobile data. Just called Verizon about this.

It use to be greyed out, but now it's white as if it's on. Could be an oversight when they created the update. When I'm connected to wifi, it is rarely active.
Sent from my SM-N910V using Tapatalk

I believe it stays active for the advanced calling option. Even if you don't enroll in the option it keeps the 4G active by default to "watch" for calls. Just a way for the vzw devs to be lazy by leaving it "active" all the time instead of being triggered by opting in to the advanced option
Note 4Tified

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[Q] Can't enable Mobile Network...help?

Hi guys,
You know how when you enable Airplane mode Bluetooth, Bluetooth settings, 4G, 4G settings, Mobile network, and Internet sharing become shaded and you are unable to turn them on?
Well, for some reason my Mobile Network option is shaded/unselectable, although I am certainly not in Airplane mode. In fact, both mobile network and internet sharing are shaded, yet M.N.'s box has a green checkmark and underneath it says, "Turning on...". Still, it remains like that without any change.
Since this issues has occured, the 3G logo in the status bar has disappeared, which leads me to think that the phone isn't enabling data connections, not that there is something wrong the MetroPCS's end.
The only thing I could think of was that a few days ago, I was playing with turning on/off 4G setting and that I turned off/on the 2G-3G toggle in the Extended controls widget; that however, only directed my to the Mobile network settings where Data Roaming, Data Roam Guard, ect. are all enabled.
What should I do? I tried being as detailed as possible, and hopefully there is a solution as I am getting really tired of no internet on my phone. Thanks for any help.
By any chance to you have an older version of switch pro installed. This caused issues with my mobile network a while back.
If so, uninstall it.
Sent from my PC36100 using Tapatalk
JuggZaPoppiN said:
By any chance to you have an older version of switch pro installed. This caused issues with my mobile network a while back.
If so, uninstall it.
Sent from my PC36100 using Tapatalk
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I do not have it install, but I will try uninstalling any app that I have installed in the last week; maybe you are onto the something there. I do have a couple of control/settings/toggle widgets. I'll report back.
markme123 said:
I do not have it install, but I will try uninstalling any app that I have installed in the last week; maybe you are onto the something there. I do have a couple of control/settings/toggle widgets. I'll report back.
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Didn't work
Are you rooted?
Sent from my PC36100 using Tapatalk

[SOLVED] WiFi not working properly? 3G/4G stays on due "My Account" App

So when i am home i have my WiFi on, which means my 4g is off. Now when the WiFi is on, i can not receive or send pictures. Also cant use the web or do anything like that but just send and receive text/calls.. and reason to this? maybe i have certain settings on that i don't know about? If i remember right, my wifi worked properly a few days ago.. but i cant remember exaclty. Help please? Thanks
no one knows?
Power cycle your router?
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
Same issue!
kenvan19 said:
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
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I am having the same issue. I have to go into airplane mode, then turn on wifi to actually be able to use it... otherwise seems to default to mobile radio...
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
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That does work but its a frustrating step lol
Sent from my Hercules with xda Premium.
jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
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yes, does seem to work, but agree it's frustrating.... Hope they fix this soon.
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Originally Posted by paprcut View Post
Here are a couple of things that really helped my battery life:
- Install Llama and launch it
- Add an event called WiFi
-- Add condition: WiFi Connected (any network)
-- Add action: WiFi Sleep Policy (never sleep)
-- Add action: Toggle Mobile Data (off)
- Add another event called WiFi Disconnected
-- Add condition: WiFi Disconnected (any network)
-- Add action: WiFi Sleep Policy (sleeps when screen turns off)
-- Add action: Toggle Mobile Data (on)
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Click to collapse
Try freezing "my account". It toggles data even with WiFi is on. Try it and let me know.
Brotha Noompsey said:
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
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Actually saw this tread and had Llama installed with these 2 profiles added and was till getting this issue... Going to try Freezing My Account to see if that helps... I know it helped with my wifi issues on my G2x.
Update: Nothing seems to work now. Can't have Wifi and cell radio on at the same time... can get calls but nothing else...
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
Splaktar said:
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
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I notice the same issue and I also toggle wifi on and off to get it to work back again.
Sent from my SGH-T989 using xda premium
Same here. I have to toggle wifi on/off and sometimes reconnect through wifi settings to get it back.
Sent from my SGH-T989 using XDA App
Same here. It's really annoying
Sent from my SGH-T989 using Tapatalk
Medikay said:
Recently I have noticed that the wifi on my phone stops working randomly...even though it says it's connected. Usually I can solve this problem by rebooting; should I return the device?
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Yes, either return or warranty exchange for a new one, I have not noticed this issue with my device at all.
I've been having the same issue and it definitely causes excessive battery drain. Sometimes toggling wifi off then on works. Other times it requires toggling mobile data off then on.
I had it happen just now and tried freezing 'my account' in titanium backup as suggested and my 4g indicator immediately turned off. Sweet! It seems that 'my account' is the culprit!
Edit: I really wish this topic wasn't merged...I think there were a couple 'wifi problem' threads talking about different issues. To clarify, my problem was that while on wifi my 4G indicator would sometimes turn on and consume more battery and (sometimes) force all data to use 4G instead of wifi. Really annoying!
Sent from my SGH-T989 using xda premium
[Q] WiFi not working properly? 3G/4G stays on
My mobile data doesn't always turn off when wifi is on. Any ideas?
same here ,dont know what that is
Bump.........

Verizon GN can't send MMS when Wifi enabled

I saw some other threads on this but no fixes.
Is there a fix?
Are you manually disabling your mobile data when on WiFi? When its auto-disabled as WiFi comes on, it should re-enable long enough to send MMS unless there's a bug.
No, definitely not disabling mobile data. I couldn't on Android Revolution and now can't on the stock rooted IMM76K.
That's really odd. The mobile data should kick on, send your mms,then go back to wifi. That's how mine does it.
Mine sends fine... My mobile data never even shows kicking in
Sent from my Galaxy Nexus using Tapatalk 2
Mine sends fine as well over WiFi.

4G lte stays on in notification bar with WiFi On

I am connected to WiFi but my 4G lte stays on in notification bar. Anyway to resolve this?
Sent from my SAMSUNG-SM-N910A using xda premium
http://forum.xda-developers.com/showthread.php?t=3063398
Start with post #330 and read onward.
Ok read all the everything from the above link. No real answer to what is causing it.
Sent from my SAMSUNG-SM-N910A using xda premium
We provided some answers on what to turn off and what makes it show up. There may be no way to fully keep it off as I have concluded that it may or may not be the phones radio doing updates in intervals. I rarely see it pop up now after that discussion.
Turn off smart network switching in WiFi options.
hyukki said:
Turn off smart network switching in WiFi options.
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That does nothing. It is still going to come on randomly. If you have location on it will show up. I've also noticed it blinks on and off when using Hangouts to send a text. This is all happening with WiFi on.
heXacode said:
That does nothing. It is still going to come on randomly. If you have location on it will show up. I've also noticed it blinks on and off when using Hangouts to send a text. This is all happening with WiFi on.
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Of course it blinks on and off because txts don't go through WiFi. Txts and calls and GPS information(I think) go through the provider network, which is why it shows up when you text/calls/gps. For the times it doesn't need the provider network, only WiFi icon will shop up.
hyukki said:
Of course it blinks on and off because txts don't go through WiFi. Txts and calls and GPS information(I think) go through the provider network, which is why it shows up when you text/calls/gps. For the times it doesn't need the provider network, only WiFi icon will shop up.
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Uh... I already know that but provide the info in case someone doesn't know that. There are people that assume everything goes through WiFi with 4G off. So by me saying that it blinks on and off is an indication to them that 4G is being used because it's a text.
We are basically providing info letting others know why 4G comes on if they have WiFi on already.
Like the OP stated in the post title, the 4g icon stays on, and not just comes off & on. In my case, it'll stay on for about 20+ minutes, and this is with the smart connect unchecked and while doing abosolutely nothing. No reading, no texting or email, GPS turned off.
Ive tried all the suggested answers, and the only solution that works for me is to turn off the network.
Kamau54 said:
Like the OP stated in the post title, the 4g icon stays on, and not just comes off & on. In my case, it'll stay on for about 20+ minutes, and this is with the smart connect unchecked and while doing abosolutely nothing. No reading, no texting or email, GPS turned off.
Ive tried all the suggested answers, and the only solution that works for me is to turn off the network.
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Correct. Mine has been for the last couple of hours doing nothing. Only thing that would fix it is a reboot.
Sent from my SAMSUNG-SM-N910A using xda premium
Sorry to bring back an old thread. My note 4 did this once or twice back before the lollipop update and I didn't see it again until today. Anyone else see this recently again?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
I get it,all the time.
Sent from my SAMSUNG-SM-N910A using xda premium
Hi, I had the same problem which was driving me nuts and kept draining my battery. I eventually found a solution here http://getgeek.net/samsung-galaxy-s5-data-and-wifi-on-at-the-same-time/

Showing wifi and 5G T-Mobile

I can't recall but is it normal to be showing my wifi and my cellular network? I can't upload any photos yet but upper right hand corner its showing both
Sent from my SM-G988U using Tapatalk
No that is not normal
Im in tmibile when im in 5g show 5g when i switch to wifi my 5g is gone. You only see wifi icon.
Sent from my SM-G988U using Tapatalk
sakooma said:
I can't recall but is it normal to be showing my wifi and my cellular network? I can't upload any photos yet but upper right hand corner its showing both
Sent from my SM-G988U using Tapatalk
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Mine does this too. Probably just a glitch.
abine45 said:
Mine does this too. Probably just a glitch.
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I sure hope so, I messaged the online help via text message from the T-Mobile app, and they said it's normal, but I don't think they understood what I meant..
Sent from my SM-G988U using Tapatalk
sakooma said:
I sure hope so, I messaged the online help via text message from the T-Mobile app, and they said it's normal, but I don't think they understood what I meant..
Sent from my SM-G988U using Tapatalk
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If you mean when WiFi is on your seeing the wifi bars and mobile bars at same time that is normal. Your only using your mobile data if you are seeing 5G or LTE showing next to the mobile bars.
Paul_Deemer said:
If you mean when WiFi is on your seeing the wifi bars and mobile bars at same time that is normal. Your only using your mobile data if you are seeing 5G or LTE showing next to the mobile bars.
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I'm seeing the wifi icon AND the 5g icon then the mobile bars, is that normal?
Sent from my SM-G988U using Tapatalk
No in that case that wouldn't be normal. Only thing I can suggest is when your on WiFi turn off Mobile Data. I do that all time. No sense having both on when you only using one. You will still get texts and phone calls. You just won't get pics or videos through text until you turn mobile data on again.
So try that and see what happens when you turn mobile data off.
Paul_Deemer said:
No in that case that wouldn't be normal. Only thing I can suggest is when your on WiFi turn off Mobile Data. I do that all time. No sense having both on when you only using one. You will still get texts and phone calls. You just won't get pics or videos through text until you turn mobile data on again.
So try that and see what happens when you turn mobile data off.
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So I spoke to t-mobile again, they said if im connected to now wifi it'll use wifi first, but it my wifi drops it just shows what connectivity I'll be using? Idk
Sent from my SM-G988U using Tapatalk
Mine used to do the same I had to uninstall visual voicemail. Not that it had any negative effect, I just didn't like both icons been displayed at once. I'm on Mint Mobile with an unlocked S20.
Usually when that happens is when you use an app that only uses data. Just like my Three app in the UK, doesn't use WiFi and you only can use it with data.
If you opened any sort of Tmobile app, force close it and put your phone into flight mode then turn flight mode off, or restart your phone.
It sometimes glitches out and doesn't go away, its really annoying.
This setting in developer options will cause this. Turn it off and your LTE/5G icon will go away when disconnected from wifi.
DarK_DemoN said:
This setting in developer options will cause this. Turn it off and your LTE/5G icon will go away when disconnected from wifi.
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Now the 5G disappeared last night on its own, idk what could have been thev reasoning, oh well. I'll report back if it comes back on again
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