Develop Bugs

[Q] un root HTC Desire.

First off, Yes I have searched more than this site for an answer to the point where my handset would not do anything but go into the recovery menu.
What I want to do is put stock HTC Android on my Desire.
Currently it is rooted but has to be un rooted to go onto works E Mail server.
The handset is a GSM HTC Desire (Bravo)
BRAVO PVT1 SHIP 2-ON
HBOOT-093.0001
CLOCKWORKMOD RECOVERY v2.5.0.7
I have tried several RUU's only to be told of a boot loader error.
Can some one please tell me how this is done?
I asked my network and they could not help so unless some one can help me im going to have to ask HTC.
THANKS in advance
RICK

Hi,
Is your phone branded?
If so to get it to stock u need your operator´s RUU, or a gold card to run the HTC one.
not branded try the last WWE launched to Europe u can find it here : http://shipped-roms.com/download.ph...00.32U_5.09.05.30_2_release_142828_signed.exe

Wrong forum, it should go in Q&A

1. Wrong forum... You even mark your title as a question. Then why not put it in the question section, as it is clearly not development?
2. You problem is, that you have to choose a ruu with hboot version 0.93 or above(as for now i think 0.93 is highest). You cannot downgrade hboot officially! So chose the latest one released, and if your phone is branded, you need to be lucky and find the branded rom or you'll have to use a goldcard.
3. Being able to log onto your firms email server has nothing to do with rooting i promise you. There is no difference in the way it would log on. That is only managed by the app you use to log on. Unrooting will only make fixing the actual problem much more difficult, as you cannot change a thing on the system.

mortenmhp said:
1. Wrong forum... You even mark your title as a question. Then why not put it in the question section, as it is clearly not development?
3. Being able to log onto your firms email server has nothing to do with rooting i promise you. There is no difference in the way it would log on. That is only managed by the app you use to log on. Unrooting will only make fixing the actual problem much more difficult, as you cannot change a thing on the system.
Click to expand...
Click to collapse
I would be inclined to agree with both points. Rooting will do nothing to affect your phones ability to log on to an e-mail server, the server doesn't collect any information about your phone and refuse it on the basis that it has, essentially, an 'app' called Superuser installed.

My employer will not allow phones without standard firmware.
Sent from my HTC Desire using Tapatalk

Thanks for your help.
Sent from my HTC Desire using Tapatalk

ricksvill said:
My employer will not allow phones without standard firmware.
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Lol. How is he going to check?
Sent from my HTC Desire using XDA App

K900 said:
Lol. How is he going to check?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
The IT department look when they set them up...
Sad aint it?

thats sad....

ricksvill said:
The IT department look when they set them up...
Sad aint it?
Click to expand...
Click to collapse
Then just go tell them. We IT guys are friendly and willing to help, most people just don't know
Sent from my HTC Desire using XDA App

Posted reply in the duplicate thread

Help Please, HTC Stuck On The HTC Logo Stock Rom

Hi all.
This is my GF phone so i have no idea about them. Been working fine until today. She popped the wifi on and it said there was a new update do you want to update and she said yes so im assuming she has updated to the new firmware. After that it rebooted and then just hung on the HTC logo screen. This is all stock never been messed about with so just shop bought if you like and all official.
I can get into the boot menu ETC and ive recovered it and that still didnt work but the recovery only seemed to delete all my data im guessing as that was the only option
Can someone please help ?
Thank you

Did you go on the thread named Troubleshooting conveniently stuck on top of the thread?

I did mate. its says to format all those listed but all i had was wipe all data. i dont have a clue how or what to flash onto this
Whats does s off and s on mean mate ?

bortak said:
boot into fastboot. Go to shipped-roms.com and find the right RUU for your network provider (right RUU = one for your network provider, and ending in the highest number [therefore newest]). Plug the phone in via usb, run the RUU.
Click to expand...
Click to collapse
....
10chars

Having trouble finding the right one for my network provider. uk t-mobile
Sorry for being a noob

http://shipped-roms.com/download.ph...9.00.32U_5.11.05.27_release_157560_signed.zip

bortak said:
http://shipped-roms.com/download.ph...9.00.32U_5.11.05.27_release_157560_signed.zip
Click to expand...
Click to collapse
Thanx for that mate but thats outta the bravo isnt it not the desire link where i was clicking ?

JMensy said:
Thanx for that mate but thats outta the bravo isnt it not the desire link where i was clicking ?
Click to expand...
Click to collapse
If you have enough trust to ask an experienced member for help, you should have enough trust to use what you're given!
Desire = codename Bravo.
Eris = codename DesireC
confusing I know

bortak said:
If you have enough trust to ask an experienced member for help, you should have enough trust to use what you're given!
Desire = codename Bravo.
Eris = codename DesireC
confusing I know
Click to expand...
Click to collapse
I have trust just have no experience with a HTC, im a S2 man.
Right have the Bravo, But you say boot into fast boot which ive done connected via usb which is done, but then Run RUU. How do i do that ive been looking about and re-read your sticky but im either thinking RUU is a programme or RUU is a rom ? im a little confused and dunno how to run lol
Thanx for your help mate which is really appreciated but sorry for my htc noobness

RUU is a Windows program which flashes a firmware onto your device. Read more: Desire Unbricking guide and Goldcard FAQ
After installing HTC Sync, you uninstall HTC Sync alone leaving the drivers installed. Then run the RUU and follow onscreen instructions.

Thanx Guys, appreciate all the replys and the help

Htc desire bootloop

Hello! After unsuccessful update HTC Desire stuck in bootloop. I tried almost everything but nothing.
I tried flashing from RUU but it stucks on 18% Checking Header.
Please help to revive my desire.

There is no detail in this thread. Please supply everything you know.

My friend wanted to flash desire. But something happens and it stuck on the boot loader.
I think that i would repair it. I read much information and i was advised to flash it vie RUU. I tried to flash with WWE rom. But it stuck on 35%. http://ton.mrankalo.net/pics/stuck.png
I didnt know what to do and unplug the usb. And then desire restared and it appeared htc logo with one ! on the every 4 corners.
I downloaded
RUU_Bravo_H3G_UK_1.22.771.1_Radio_32.36.00.28U_4.06.00.02_2_release_127568_signed
because my friend told me that is is bought from Three UK.
Now it stuck on 20% Checking Header.
That's all.
Please help.
Edit: http://ton.mrankalo.net/pics/desire.jpg
That's the bootloader before my procedures today.

What did your friend flash with?
Best thing I recommend, download 2.3.3 RUU from htcdev.com (Kernel source section).
Then put device in fastboot (back + Power from off) then connect USB and run RUU.
If it hangs at radio and then says fail, may be broken

Almost 10 minutes it's stuck on the same: 35% Updating Radio. No error, nothing.
What about gold card? Can I make it without having access to desire's andriod?

Gold card wont help. If its hanging on radio, sounds like a radio brick. Contact HTC for warranty repair.

rootSU said:
Gold card wont help. If its hanging on radio, sounds like a radio brick. Contact HTC for warranty repair.
Click to expand...
Click to collapse
I dont think warranty will help. Any idias? I tried 2.3 Update from Htcdev. But it stuck on 22% Updating Radio.

toncata said:
I dont think warranty will help. Any idias? I tried 2.3 Update from Htcdev. But it stuck on 22% Updating Radio.
Click to expand...
Click to collapse
Why don't you think warranty will help?
Sent from my HTC Desire using Tapatalk

toncata said:
I dont think warranty will help. Any idias? I tried 2.3 Update from Htcdev. But it stuck on 22% Updating Radio.
Click to expand...
Click to collapse
Only reason it wont help is you are out of warranty or there isn't an official HTC center where you can have it repaired.
You just say that you are trying to upgrade to the official Gingerbread update and it didn't work as it should.

stankyou said:
Only reason it wont help is you are out of warranty or there isn't an official HTC center where you can have it repaired.
You just say that you are trying to upgrade to the official Gingerbread update and it didn't work as it should.
Click to expand...
Click to collapse
http://psas.revskills.de/?q=goldcard
This site is down. But if i make a goldcard.img i will make it to work.

toncata said:
http://psas.revskills.de/?q=goldcard
This site is down. But if i make a goldcard.img i will make it to work.
Click to expand...
Click to collapse
Well good luck then but like rootSU said, if it says it's failing on the Radio part of the update then the chances of having it fixed yourself is slim.

Like I told you in pm, using another ruu will not help you. Try for warranty. Of course if you use wrong ruu and put something that obviously shouldnt be there and then can't remove it, your warranty is screwed.
Anyway you have my advice. Remaining in this thread will just be.painful for me. best of luck.
Sent from my HTC Desire using Tapatalk

What about
http://android.modaco.com/topic/318...otloader-menus-and-stock-ruus-not-installing/
I think this will help.

rootSU said:
Click to expand...
Click to collapse
What do you think? Why you are angry? I want to repair the phone.

How will that thread help? No one on that thread fixed the issue. I have already told you, CONTACT HTC!

I contacted HTC 2 times and they didnt tell me anything. They asked me what happened and nothing else.

toncata said:
I contacted HTC 2 times and they didnt tell me anything. They asked me what happened and nothing else.
Click to expand...
Click to collapse
Tell them that you tried to update to 2.3.3 from HTCdev.com and now it will not flash past the radio. Tell them this is a warranty repair and ask them if you can send it to them.

Unable to unlock my htc desire 816 bootloader after relocking

Hello any one please help me , my mobile was unable to enter into recovery or unable to unlock bootloader , I always gets msg as entering into recovery while unlocking bootloader.
Im unable to flash stock recovery also ..
I need my device back to its factory state , Someone help me please
Im attaching the picture
Sent from my Che1-L04 using XDA Free mobile app

HTCDesire816_1 said:
Hello any one please help me , my mobile was unable to enter into recovery or unable to unlock bootloader , I always gets msg as entering into recovery while unlocking bootloader.
Im unable to flash stock recovery also ..
I need my device back to its factory state , Someone help me please
Im attaching the picture
Sent from my Che1-L04 using XDA Free mobile app
Click to expand...
Click to collapse
Try to use a stock RUU to put it completely back to stock

the_Victorian said:
Try to use a stock RUU to put it completely back to stock
Click to expand...
Click to collapse
Can you guide that process ...
Sent from my Che1-L04 using XDA Free mobile app

What model go you have?
You might want to try and regenerate your unlock key, relock your phone, verify it works without a issue, reunlock, then flash custom recovery again
Sent from my HTC Desire 816 using XDA Free mobile app

gumbyx84 said:
What model go you have?
You might want to try and regenerate your unlock key, relock your phone, verify it works without a issue, reunlock, then flash custom recovery again
Sent from my HTC Desire 816 using XDA Free mobile app
Click to expand...
Click to collapse
I have 816d indian version and its not unlocking again ... when I tried with htcdev site ... and it strucks on unlock menu if I select yes it will struck like this
Sent from my Che1-L04 using XDA Free mobile app

Stock RUU for indian htc desire 816 dual sim
the_Victorian said:
Try to use a stock RUU to put it completely back to stock
Click to expand...
Click to collapse
Hi,
Where i can get the Stock RUU for indian htc desire 816 dual sim version. Ispossibl eplz provide a Link to download.. me too has stuck on same bootloader unlock page with same error Entering Recovery mode.
Best Regards, Shan

Sivasr said:
Hi,
Where i can get the Stock RUU for indian htc desire 816 dual sim version. Ispossibl eplz provide a Link to download.. me too has stuck on same bootloader unlock page with same error Entering Recovery mode.
Best Regards, Shan
Click to expand...
Click to collapse
Same here bro.
i have got the following problem
I was on cm12. now want to revert to stock. so relocked the bootloader. now its showing me
*TAMPERED*
*RELOCKED*
*Securtity Warning*
its not booting into system.What Should i do???
And can HTC Service centre people help me with this?
HTC Desire 816 dual sim India a5dwg

I came to know that our phones RUU ha e to be 're installed. But we don't have RUU for Indian version with Dual SIM mode on online portal's....Yes HTC service center may help. But they might question us ant what we did and why we did? Anyways I didn't gone still HTC service.
Sent from my HTC Desire 816 dual sim using XDA Free mobile app

Sivasr said:
I came to know that our phones RUU ha e to be 're installed. But we don't have RUU for Indian version with Dual SIM mode on online portal's....Yes HTC service center may help. But they might question us ant what we did and why we did? Anyways I didn't gone still HTC service.
Sent from my HTC Desire 816 dual sim using XDA Free mobile app
Click to expand...
Click to collapse
Ok i understood it. The thing is that in order to flash stock rom we need:
1.RUU.exe for htc desire 816 dual sim india[Not available]
2. Stock Rom [Available]
3. Stock recovery[Available]
4. Fastboot commands like
fastboot oem lock
fastboot flash recovery (recoveryname).img
[Ok this is also available]
Since the stock RUU is not available there is no way in which you can revert back to stock.
So I went to hTc service centre they told me that they cannot help me since my device is *TAMPERED*. They told me the only solution is to change the motherboard which will give you stock.
Even i mailed hTc about the problem they told me that reverting back to stock is not possible("Officially".coz they havent released the ruu for us. Actually its possible if you have ruu. But they wont give u ruu.).
They told the same reason that my device is tampered.
SOLUTION:
What i did:
Unlocked my bootloader by following steps on hTC dev site
Flashed TWRP by followings steps on twrp site for a5
(Luckily i had cm12 )So it booted into system.
But if you dont have any rom, then flash it thru recovry.
SO BASICALLY WE ARE STUCK ON CUSTOM ROM, UNTILL THEY RELEASE RUU.

kaustubh22 said:
Ok i understood it. The thing is that in order to flash stock rom we need:
1.RUU.exe for htc desire 816 dual sim india[Not available]
2. Stock Rom [Available]
3. Stock recovery[Available]
4. Fastboot commands like
fastboot oem lock
fastboot flash recovery (recoveryname).img
[Ok this is also available]
Since the stock RUU is not available there is no way in which you can revert back to stock.
So I went to hTc service centre they told me that they cannot help me since my device is *TAMPERED*. They told me the only solution is to change the motherboard which will give you stock.
Even i mailed hTc about the problem they told me that reverting back to stock is not possible("Officially".coz they havent released the ruu for us. Actually its possible if you have ruu. But they wont give u ruu.).
They told the same reason that my device is tampered.
SOLUTION:
What i did:
Unlocked my bootloader by following steps on hTC dev site
Flashed TWRP by followings steps on twrp site for a5
(Luckily i had cm12 )So it booted into system.
But if you dont have any rom, then flash it thru recovry.
SO BASICALLY WE ARE STUCK ON CUSTOM ROM, UNTILL THEY RELEASE RUU.
Click to expand...
Click to collapse
Did they mention anything about the cost to replace the motherboard?

Droid ram said:
Did they mention anything about the cost to replace the motherboard?
Click to expand...
Click to collapse
this is bull****; they can and they will fix your device even if it's tampered. they do have all the required files, no motherboard change is needed. you'll just have to assure them that it's your responsibility, and that you'll pay the cost. If you can 't come to an agreement with your local hTC care, try another one. try writing to hTC support and/or customer experience/social media. explain your problem to them, they will come around. even if they don't at last, there are third party service shops that have the required files and can fix your phone(atleast where I live). I've heard that some even do it over the internet for you
cost of mobo change is usually 1/2 to 2/3 of the price of the device

seekfind said:
this is bull****; they can and they will fix your device even if it's tampered. they do have all the required files, no motherboard change is needed. you'll just have to assure them that it's your responsibility, and that you'll pay the cost. If you can 't come to an agreement with your local hTC care, try another one. try writing to hTC support and/or customer experience/social media. explain your problem to them, they will come around. even if they don't at last, there are third party service shops that have the required files and can fix your phone(atleast where I live). I've heard that some even do it over the internet for you
cost of mobo change is usually 1/2 to 2/3 of the price of the device
Click to expand...
Click to collapse
This is the reply I got from a chat session with a HTC service guy. "In regards to your query, we would like to inform you that HTC does not recommend our customers to convert or root the device as doing so voids the warranty of the device and also it may cause hardware to malfunction. We do not provide support for rooting and unlocking the bootloader." "I would like to inform you that we cannot help you with the RUU file ." When I asked the reason for not releasing the RUU the guy just ended the chat session!

Droid ram said:
This is the reply I got from a chat session with a HTC service guy. "In regards to your query, we would like to inform you that HTC does not recommend our customers to convert or root the device as doing so voids the warranty of the device and also it may cause hardware to malfunction. We do not provide support for rooting and unlocking the bootloader." "I would like to inform you that we cannot help you with the RUU file ." When I asked the reason for not releasing the RUU the guy just ended the chat session!
Click to expand...
Click to collapse
I'd say try again, over and over. I've had similar replies but if you're persistent , you're gonna find the right person, or the right way. this mobo change is stupid, and you should find someone who understands that

seekfind said:
I'd say try again, over and over. I've had similar replies but if you're persistent , you're gonna find the right person, or the right way. this mobo change is stupid, and you should find someone who understands that
Click to expand...
Click to collapse
Dude they dont provide you RUU. That itself means they no longer want to help you. Thats it.

bro same but then if we cant get ruu file then how can i save my htc desire 816 ? (india)

Unable to install HTC M9 Marshmallow update. Stuck on red exclamation mark. HELP!

Hello there, I'm new to the forums
Okay. So recently I received the Android 6.0 update and I've been trying to install it several times but still unable to. I'm a Android newbie so please bare with me.
It says the update consists of 2 parts, so after downloading the first part it shuts down starts to install then it stops (like just a quarter of the bar) then a triangle with a red exclamation comes up then it reboots back to the normal one. And each time I try to install it again it tells me to download the update again and again.
I hope you guys get my situation. Please help!
Regards,
Aamir.

Anybody?

Are you rooted or have twrp installed?
Sent from my HTC One M9 using XDA Free mobile app

I did the same update one month ago and the same happened to me managed to restart the phone then was getting notifications at stupid hours to install update, so somebody advised me to run the battery empty then recharge so i did that but then the phone was stuck in the bootloader screen when i turned it back on and cant get past it , so i sent the phone to HTC and they said its basicly my fault and needs a new motherboard at the cost of £200 yeah right im fighting this case phones only 6 months old

No guys it isn't rooted. Just a regular Android user.
But but I didn't do anything all I did was install the update. Well how's it going to be our fault? :/

Anybody?! I'm really struggling with this problem here people.. Please help..

Aamir Ahamed said:
Anybody?! I'm really struggling with this problem here people.. Please help..
Click to expand...
Click to collapse
If it's an untouched system, go to HTC website and find official RUU for your device and run it.

Well how do I find the RUU your talking about? What is it anyways and how do I install it? I'm blank..
Yes I have not messed around with the stock software.

I live in the United Arab Emirates btw..

Aamir Ahamed said:
I live in the United Arab Emirates btw..
Click to expand...
Click to collapse
What is your os/firmware number? Find the one that matches on HTC's website.
Google HTC M9 RUU and find the link , it will provide you will all Directions. Just remember, this will only work if your system is untouched/stock. Try searching HTC M9 RUU UAE

Is it okay if it's the US version?

Aamir Ahamed said:
Is it okay if it's the US version?
Click to expand...
Click to collapse
Doubtful. If the cid and mid dont match it wont run.
You're going to struggle to find that rom. Try htc sync.
Sent from my HTC One M9 using Tapatalk

I have it but how do you search for updates on your phone.. It's only for the the software.. :/

I still can't find the middle East or the UAE RUU.. Please any other way?

same problem with me