[Q] Wifi Calling Delay - T-Mobile LG G3

Good afternoon everyone. I recently started using wifi calling with on my G3. When Im speaking with someone there is a very noticeable delay from when I speak and the other person hears what I say. I went ahead and got one of the T-Mobile Cellspot routers hoping it might fix the problem, but it continues. Other phones in the home (Galaxy S5, iPhone 5S, and Galaxy Avant) do not have this same problem. Has anyone else experienced this and/or does anyone have a solution for this?
Thanks in advance,
John

Same here and worst sometimes after pickup a call i hear nothing and they can hear me either
Sent from my LG-D851 using XDA Free mobile app

Ah man, thats rough. I had to turn off wifi calling because of the delay. It makes conversations way to difficult. Its too bad cause I love that feature. It works perfectly on other phones in the house which is the most frustrating thing about it.

JohnnyDanger said:
Good afternoon everyone. I recently started using wifi calling with on my G3. When Im speaking with someone there is a very noticeable delay from when I speak and the other person hears what I say. I went ahead and got one of the T-Mobile Cellspot routers hoping it might fix the problem, but it continues. Other phones in the home (Galaxy S5, iPhone 5S, and Galaxy Avant) do not have this same problem. Has anyone else experienced this and/or does anyone have a solution for this?
Thanks in advance,
John
Click to expand...
Click to collapse
hey john,
i have tom so I'm guessing your on it as well...yes i have that issue and just recently got a new lg g3 this weekend...so far the wifi calling is working and seems to connect better overall...as a matter of fact the speaker mic is better...no delay, clear and no echo...i would get a replacement...fyi my newest refurb is dated in 08.2014 and came with "r" firmware...that seems to be the key? I'm still waiting for lollipop though...stupid tom...good luck.

Related

Popping, clicking noise on phone calls

I was wondering if anyone else has this issue:
I notice that my phone sometimes makes loud pop noises when phone connects during phone calls.
It does not happen when dialing sprint voicemail , *2 or google voice mail .
It appears to happen when dialing certain landline numbers and certain verizon cell phone numbers.
I have read that some people who have the original epic 4g had experienced clicking and popping noises on phone calls.
However, I have not read anything of anyone who has the epic 4g touch having these issues.
Your input is Greatly Appreciated.
Sent from my SPH-D710 using XDA App
Fyi ...here is a link to this issue on the original epic 4g ..
http://forum.ppcgeeks.com/sprint-epic-4g/140584-epic-4g-weird-popping-noise.html
Sent from my SPH-D710 using XDA App
I have this problem too.
I mostly dial Verizon cellphones and I do believe that is when I have this problem most often.
I'll start to take more notice of the types of calls I am placing when this happens to me.
Not sure if its a phone problem, or a Sprint problem?
Could it be the default voice encoder? Default is EVRC. I just changed mine to 13K and I'll see if it makes a difference in the next few days. Then I'll try 4GV as well. (unless someone wants to let me know this is a waste of time testing?)
EDIT: the popping noise we had on the Epic 4G was the actual speaker. It physically made popping/clicking noises. I had that as well. But here, I am having popping/line cracking in the audio of the telephone while dialing/call connecting. Which problem are you having with Epic Touch?
Im hearing a popping , clicking noise coming from earpiece speaker upon connecting on some phone calls that I initiate . It doesn't happen on all phone calls though. It has happened when calling Verizon Wireless phones and some Landline phone numbers.
It has been happening in different locations ( about a 60 mile radius) throughout Chicago ,Illinois metropolitan area. I guess I can rule out a bad tower being the cause.
My phone is stock and not rooted.
Thank You very much for your input. I really appreciate it.
I am glad someone else has experienced this issue. I hope that the cause can be pinpointed and that a fix can be made for it.
Sent from my SPH-D710 using XDA App
Having this issue right now as I talk to my fiance on her VZN cell phone. Never really noticed it till this time.
Thank you very much for your input!
That now makes 3 of us having this issue. I wonder if it is only happening to a few of us or if it is more of a widespread issue.
I wish we could identify the cause of the popping noise. I never had a phone that did that. It is strange.
I would really like to fix this if at all possible.
Sent from my SPH-D710 using XDA App
Had the same exact issue with my Epic touch that i purchased on launch day, took it over to sprint and the representative also heard it. he did a reset apparently thinking it would fix it. the first couple of calls after the reset did make the popping noise go away so i left the store satisfied. getting into the car i made a call and the noise was back. went back in talk to the sales person again and he exchanged the phone for a new one (this is a week after having the phone). with the new one i havent ran into any noise what so ever so im guessing it was just a defect in that unit. just telling my experience.
Mu5ic92 said:
Had the same exact issue with my Epic touch that i purchased on launch day, took it over to sprint and the representative also heard it. he did a reset apparently thinking it would fix it. the first couple of calls after the reset did make the popping noise go away so i left the store satisfied. getting into the car i made a call and the noise was back. went back in talk to the sales person again and he exchanged the phone for a new one (this is a week after having the phone). with the new one i havent ran into any noise what so ever so im guessing it was just a defect in that unit. just telling my experience.
Click to expand...
Click to collapse
Thanks for sharing your experience. I too bought mine on launch day.
I hope mine isn't a defective unit.
I will have the phone checked out at Service Center to see if it is defective or not.
OK, I have not been having these problems for the past 2 days.
First, I did a "Data Reset": http://forum.xda-developers.com/showthread.php?t=1289475
Second: Changed my default Encoder to "13K" under the Advanced menu for "##3282#"
SO, my signal, data speeds, all seem better. I haven't noticed a difference in audio call quality, but I havent noticed any problems. Disclaimer: I do not know if it actually fixed anything. I will try going back to the system default of "EVRC" encoder to see if my problems reappear.
Does anyone know if "Data Reset" can actually fix these types of problems?
OK So I got a call from the finace today while I was at school. She was on her last break at work and I was just out of class for the day (and we just got off the phone she went out for dinner with family) and this problem did not come up on either of the 2 calls (there were more in between that also did not have them)
While she is on VZN I'm kinda wondering so far today not once have I heard the issue and it's loud enough and weird enough that I would notice it on any call but as I said not once today has it happened. BTW this is a none rooted device and I've done NO tweaks at all to it everything is flat out stock on this phone right now. so *shrug*
Thanks for all your help Chip! , Mu5ic92 and Cidica !! I Appreciate it!
I have noticed that the popping noise is intermittent. It has only happened 1 time out of 5 phone calls I made throughout the day.
I am going to try the data reset and also changing to the 13k voice to see if it helps.
Sent from my SPH-D710 using xda premium

[Q] New SGH T989 calling issues?

I bought this phone on sale at WalMart about 3 weeks ago to replace my HTC Mytouch 4G, which has been a great phone but I thought it was time for an upgrade. So far I'm not too impressed, and several times I've had an issue when I make a call that no one can hear anything. It shows it's dialing, then connected and I hear nothing. If I call back it usually will remedy itself, but not always. The other day I called my sister back after the first time of no audio, and I could hear her but she could not hear me.
This has happened about 5 to 7 times in the last 3 weeks, but it's unacceptable to me. I don't want to root the phone and run a custom ROM at this time since the phone still has a warranty, but I have a feeling it's the software, not a hardware problem. Is it a known problem with 4.04?
Also, the voice recognition on this thing is terrible! I drive a truck for a living and use my Plantronics Voyager Pro exclusively, and I have to use voice command or take my eyes off the road. I can't get this thing to recognize half of what I ask it to do. My HTC was pretty good at that, too!
I really had some expectations with this phone, and it is a nice one in many respects, but it's faults are driving me crazy!
WarrenEC said:
I bought this phone on sale at WalMart about 3 weeks ago to replace my HTC Mytouch 4G, which has been a great phone but I thought it was time for an upgrade. So far I'm not too impressed, and several times I've had an issue when I make a call that no one can hear anything. It shows it's dialing, then connected and I hear nothing. If I call back it usually will remedy itself, but not always. The other day I called my sister back after the first time of no audio, and I could hear her but she could not hear me.
This has happened about 5 to 7 times in the last 3 weeks, but it's unacceptable to me. I don't want to root the phone and run a custom ROM at this time since the phone still has a warranty, but I have a feeling it's the software, not a hardware problem. Is it a known problem with 4.04?
Also, the voice recognition on this thing is terrible! I drive a truck for a living and use my Plantronics Voyager Pro exclusively, and I have to use voice command or take my eyes off the road. I can't get this thing to recognize half of what I ask it to do. My HTC was pretty good at that, too!
I really had some expectations with this phone, and it is a nice one in many respects, but it's faults are driving me crazy!
Click to expand...
Click to collapse
Why didn't u get the s3?
Anyways, there shouldn't be any calling issues. T989 is a pretty popular phone and wouldn't be if it did not successfully make calls imho. As for voice recognition... guess HTC is better for your voice? Again mine works fine. Idk... this phone is pretty baddass
Sent from my SGH-T989 using xda app-developers app
bzlik88 said:
Why didn't u get the s3?
Anyways, there shouldn't be any calling issues. T989 is a pretty popular phone and wouldn't be if it did not successfully make calls imho. As for voice recognition... guess HTC is better for your voice? Again mine works fine. Idk... this phone is pretty baddass
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
The SII was $299 on sale, the SIII was about $699 without contract....
Having the same problem also with the call connected, but can't hear anything.
kruang said:
Having the same problem also with the call connected, but can't hear anything.
Click to expand...
Click to collapse
I knew I wasn't alone!
This happens to me sometimes actually, but it only happens when I am connected to WIFI calling. Does not happen when on the network.
Its possible that your losing a 4G connection or its a weak signal when you answer the call?
Either way, when it happens to me, I battery pull and then it works again.
ITALIANNYC said:
This happens to me sometimes actually, but it only happens when I am connected to WIFI calling. Does not happen when on the network.
Its possible that your losing a 4G connection or its a weak signal when you answer the call?
Either way, when it happens to me, I battery pull and then it works again.
Click to expand...
Click to collapse
I was thinking of the WiFi calling may cause the connection issue before, so I only turn on WiFi connection at home, but didn't help. Also, it only happens after update to ICS. It happens randomly quite often and I have to use apps (i.e. Tango, Line, etc.) to make call instead. I was outdoor with full signal and 4G.
Too lazy to pull battery because of the protective case. Reboot wouldn't help either
My family has two galaxy s2 and blaze phones and all experience same issues. And that to with no WiFi and in DFW metroplex. It looks like Samsung and T-mobile issue to me because I don't see any ATT side complaint on this.
Sent from my SGH-T989 using xda app-developers app
My girlfriend and I both began having these issues with the 4.0.4 update, and never before that. It's awful, because it's so sporadic.
Edit: I never use wifi calling, and it happens both when connected to wifi and when far away from wifi, with it on and off.
Sent from my SGH-T989 using xda premium
I've seen multiple people with this issue in some of the custom rom threads. This didn't happen to me on 4.03, but it does on 4.04 based roms. It seems to happen with or without wifi calling.
Sent from my SGH-T989 using xda premium
ditto
I been having the same problems. stock or multiple custom ROMs. wifi-calling or no.
thought it was the wifi calling function at first, but verified that even on tmo signal and my family been having the same problems...
I've heard of people calling TMobile for support but leads to nowhere. I'ma try calling too and see what i can find out. will post with any news.
And here I was thinking it was a Rom issue. I have literally installed every Rom this morning and tested to see if the issue remained. It has happened with every one of the Roms which led me to think it was a HW issue. It seems to happen more often when my signal is weak. I have tried all the of the Radios too. Im not sure when the issue started but its very consistent with my phone. I have to try 7-8 times EVERY call to finally talk to the person. I normally just switch to my work phone or send a text.
Same problem, on both stock and custom. Must be a t-mobile thing.
So what do we do? Should we all call T-Mobile? Maybe if enough of us call, they will actually look into it.
WarrenEC said:
The SII was $299 on sale, the SIII was about $699 without contract....
Click to expand...
Click to collapse
I also just made the identical decision (also choosing the SII over the Nexus 4 16GB—call me crazy). I seriously hope I don't have this problem... Setting up the phone now.
Most likely T-Mobile won't help. It's weird though that this only happened on the GS II. The GS I and GNex don't have this problem...
Me and my mom have this phone she is stock but we both have had this same issue lately and its been on 4.0.4 has anyone tried another radio to see if that's it? Maybe the new uvli1 will be better
Sent from my Infamous Jedi
I sign in only to tell how I fix my problem with calling I root and flash Jedi Mind Trick ROM for T-Mobile Galaxy S2 SGH-T989! [X1] and RADIO SGH-T989 UVLE1 (T-Mobile) 4.0.3 . The problem is fix after a few nights no sleep and a lot flashing
style154 said:
Me and my mom have this phone she is stock but we both have had this same issue lately and its been on 4.0.4 has anyone tried another radio to see if that's it? Maybe the new uvli1 will be better
Sent from my Infamous Jedi
Click to expand...
Click to collapse
I've tried all available radios except uvli1. I don't think it's a radio issue. I'm pretty sure it's 4.0.4. I've tried a few 4.0.3 roms and they seem fine so far.
---------- Post added at 09:03 AM ---------- Previous post was at 08:34 AM ----------
Do you have a link to uvli1? I'd like to rule it out
edgie13 said:
I've tried all available radios except uvli1. I don't think it's a radio issue. I'm pretty sure it's 4.0.4. I've tried a few 4.0.3 roms and they seem fine so far.
---------- Post added at 09:03 AM ---------- Previous post was at 08:34 AM ----------
Do you have a link to uvli1? I'd like to rule it out
Click to expand...
Click to collapse
Hmm wonder what it could be no its not out yet. Rushaoz is extracting it from his phone maybe we should ask him if he has had issues because Tmobile said they won't release the uvli1 update it will only come on new phones I feel somewhat cheated
Sent from my Infamous Jedi

Wifi Calling Hit or Miss?

Hey everyone, I have a question about T-Mobile Wifi Calling feature. When it works, it is really great but sometimes when I answer the phone either I can't hear them or the caller can't hear me but I can hear them. My Wifi signal is really good but why does this happen? It seems like a pretty common problem and when I searched for solution, there were many but none that really works 100%.
Is there any remedy for this issue?
Yea I have the same exact problem. It's really annoying.
I'm seeing the same issues myself. Hopefully the update with multi-window will address this. I remember my Wifi calling being much more reliable on my Galaxy S from 2 years ago.
paul2834 said:
I'm seeing the same issues myself. Hopefully the update with multi-window will address this. I remember my Wifi calling being much more reliable on my Galaxy S from 2 years ago.
Click to expand...
Click to collapse
Agreed. and wifi calling on my wife's Sensation works flawlessly all the time. Sad thing is I absolutely need it at home. no cell coverage at all.
my s3 and my n2 used to do that but I have the dual router and when I switched from G to N signal the issue was solved.
elbarto7 said:
my s3 and my n2 used to do that but I have the dual router and when I switched from G to N signal the issue was solved.
Click to expand...
Click to collapse
I've got a Netgear N router that is only a few months old. Still have issues
=( that's pretty disappointing, I guess we all have to wait till T-Mobile fixes it. I was really depending on this feature since I get no service indoor. I can't help but to feel regret switching from ATT...
hd2Raz said:
I've got a Netgear N router that is only a few months old. Still have issues
Click to expand...
Click to collapse
I have Cisco E3000 and I used the 5Ghz band.
Am I suppose to set the router certain way to get this working 100%? I went to T Mobile store today and I only made fool out myself. When it was connected to store Wifi, I just couldn't recreate the issue but as soon as I get home it goes all wrong!
Sent from my SGH-T889 using Tapatalk 2
zen0s said:
Am I suppose to set the router certain way to get this working 100%? I went to T Mobile store today and I only made fool out myself. When it was connected to store Wifi, I just couldn't recreate the issue but as soon as I get home it goes all wrong!
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Have you logged into your tmo account online and set your 911 address? This seems to have made a huge improvement for my wife's phone but also somewhat on mine from the looks of it. Still not 100% but at least it works most of the time.
hd2Raz said:
Have you logged into your tmo account online and set your 911 address? This seems to have made a huge improvement for my wife's phone but also somewhat on mine from the looks of it. Still not 100% but at least it works most of the time.
Click to expand...
Click to collapse
yeah, i had to put my address there first to get the Wifi-Calling feature going. Doesn't seem to be much of different on my part though
So many problems with Wifi-Calling feature...
- One way Audio (either caller can't hear me or I can't hear them)
- Text/MMS not coming in or out
- Phone Calls doesn't go through, phone doesn't even ring... when it does ring and I pick up, phone freezes at the answering screen!
WTF! so unreliable... what a mistake switching to T-Mobile was. AT&T was over charging the heck out of me but at least I had no service problems, I'm not sure if cheaper plan is worth going through this.
zen0s said:
yeah, i had to put my address there first to get the Wifi-Calling feature going. Doesn't seem to be much of different on my part though
So many problems with Wifi-Calling feature...
- One way Audio (either caller can't hear me or I can't hear them)
- Text/MMS not coming in or out
- Phone Calls doesn't go through, phone doesn't even ring... when it does ring and I pick up, phone freezes at the answering screen!
WTF! so unreliable... what a mistake switching to T-Mobile was. AT&T was over charging the heck out of me but at least I had no service problems, I'm not sure if cheaper plan is worth going through this.
Click to expand...
Click to collapse
Try this http://forum.xda-developers.com/showthread.php?t=1769716
for some reason my wife's s3 has the same IP as my HP wireless printer.
Was having the same problems on my N2. I've since switched to the N band, but I haven't re-enabled WiFi calling as I am a bit gunshy, especially since I am taking a lot of job calls at the moment.
elbarto7 said:
Try this http://forum.xda-developers.com/showthread.php?t=1769716
for some reason my wife's s3 has the same IP as my HP wireless printer.
Click to expand...
Click to collapse
Thanks but after checking, it's definitely not conflicting with any IP. Only thing that's connected to my comcast modem is my pc and my Note 2. =(
I see hundreds of posts and threads regarding to this wifi calling issue on t-mobile support website... I can't believe they haven't fixed it.
Sent from my SGH-T889 using Tapatalk 2
i have the same problem..
WIFI calling is truely a hit or miss... sometimes it works great and other times nobody can call me .. they go right to voicemail.
I really hope they figure this out ... wifi calling is soo important to have.
Only real solution is to turn off the Wi-Fi calling feature for now. It's pretty much a hit or miss if it will work on a daily basis.
Sent from my SGH-T999 using Tapatalk 2
DataDork said:
i have the same problem..
WIFI calling is truely a hit or miss... sometimes it works great and other times nobody can call me .. they go right to voicemail.
I really hope they figure this out ... wifi calling is soo important to have.
Click to expand...
Click to collapse
Yeah, seriously.... The saddest part is every tmobile tech support I get in touch with, they seem to have no clue what so ever with this issue. How do we let tmobile know about this? There are plenty of threads at tmobile support forum but I don't see tmobile doing anything about it! It pisses me off!
Sent from my SGH-T889 using Tapatalk 2
zen0s said:
Yeah, seriously.... The saddest part is every tmobile tech support I get in touch with, they seem to have no clue what so ever with this issue. How do we let tmobile know about this? There are plenty of threads at tmobile support forum but I don't see tmobile doing anything about it! It pisses me off!
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
The problem is that this may be a Samsung phone problem, so nothing a tmobile tech can help you with currently. As others have mentioned, using older phones or other brand of smartphones seems to work with Wi-Fi calling. Most problems were reported from using a Samsung Galaxy s3/Galaxy note 2.
Sent from my SGH-T999 using Tapatalk 2
Im having the sane issue
whatsitsnamenow said:
The problem is that this may be a Samsung phone problem, so nothing a tmobile tech can help you with currently. As others have mentioned, using older phones or other brand of smartphones seems to work with Wi-Fi calling. Most problems were reported from using a Samsung Galaxy s3/Galaxy note 2.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
It's a t mobile issue, I've had the same issue using wifi calling with HTC devices.
Sent from my SGH-T889 using xda premium

Note 4 Issues?

I currently have an HTC One Max that I will be returning after basically leasing it for a year from Sprint *sigh*. I am interested in picking up the Note 4, and am curious to what issues anyone that currently owns one is having. I have seen reports of GPS issues and dropped calls, so can anyone confirm this or mention any other problems that they may be experiencing. Also interested in the overall experience with the phone, besides few developers. Any input would be appreciated as it will either be this phone or the m9, but I would like to keep a larger screen .
Thanks in advance
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
Click to expand...
Click to collapse
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Yea I know. Something I thought about before getting it. That's one thing I'll miss a lot coming from my s4.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
Click to expand...
Click to collapse
I was reading the dropped calls and GPS issues on Sprint's forums for the phone, but that's why I figured the best place to find out would be here . Thank you for the info.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Click to expand...
Click to collapse
This is the same with my One Max, which I haven't ran into to many scenarios where its been an issue. Would be nice if Sprint were to fix the problem with voice and data that they created. I have read articles about them rolling out a volte solution in the near future, but I am not holding my breathe.
I've had mine for a week or so now and I've run into several situations where people say they've tried to call me but my phone never rang nor did it notify me that I'd missed a call. Still working on trying to figure out if it's the phone or Sprint or something wonky with the rom I've been running.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Click to expand...
Click to collapse
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
jimmbomb said:
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
Click to expand...
Click to collapse
No it will not work as I just tried it, so hopefully Sprint fixes this issue sooner or later.

Other End of the Line Can't Hear Me

I have the Verizon XL and I'm having some issues with others not being able to hear me during calls. I'm not connected to WiFi calling, have good reception and it doesn't happen all the time. During the call it's as if I'm putting them on mute. I hear them fine, but they can't hear me. Doesn't matter if it's Bluetooth or not and there's no set time-frame for when it happens. Anyone else having this issue?
Sent from my Pixel XL using Tapatalk
People tell me that I sound very quiet, or muffled, during calls on my XL.
I've read elsewhere about there being a microphone problem.
Has anyone else had this?
Do you have a case on your phone?
TechBSwift said:
Do you have a case on your phone?
Click to expand...
Click to collapse
No case.
Sent from my Pixel XL using Tapatalk
I am having the exact issue you describe. I reset the device. Same issue. Now trying it in safe mode. No answer yet.
So I finally got my phone after waiting on back order since November and I'm having the same problem with mid conversation the person on the other end can't hear me but I can hear them. I've had the phone for 2 days and it's happened maybe 4 times. Tech guy at V had me do a factory reset and he switched me off the HD network but I don't think that is going to solve the problem. I have 12 days left to return the phone for something else or get back on the waiting list probably tool March at least if not June. What do you all end up doing with them did you exchange? Have you had issues since with new phone? Google really needs to come up with a patch.
I have pixel XL, and no issues here, maybe get a replacement? It might be bad manufacturing?
I have to wonder how much of this is signal/network related . Really curious what the breakdown of user base is and how the modems are faring across various bands. I haven't had any call quality issues in my area on AT&T with my Google store variant, but this isn't the only call issue thread that I have seen out there, Verizon or otherwise.
Microphone issue. Only way to solve the problem is to send it to warranty and get it exchanged. I had the same issue.
Sent from my Pixel XL using Tapatalk
My wife and I are with Verizon and her S7 is bad about that problem. Occasionally, not often with both my N6 and Pixel but her S7 is horrible.
Sent from my Nexus 6 using XDA-Developers Legacy app
MichaelMcC said:
My wife and I are with Verizon and her S7 is bad about that problem. Occasionally, not often with both my N6 and Pixel but her S7 is horrible.
Sent from my Nexus 6 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have this same problem also with Verizon. With me, though, I have determined the situation is unique to several persons I speak with often. I went to the support tab in the settings and spoke with google. I still have the problem, but it is better. The surprise is they had me remove the verizon app. Apparently neither Verizon nor Google have a clue what to do here.
my verizon pixel xl is doing the same thing. it seems when im on the phone with a caller and i switch out to check something it will mute my voice to the caller. i can hear them but they can't hear me. when i get by to the call screen though they all of a sudden can hear me again. never had this problem with my droid max 2. could leave the call screen go into my notes app and back with no problem..
I have the same issue. Have not found any information on it. I have to hang up and then call back. Not sure if it has to do with HD voice or not.

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