Ok I have noticed my Note 4 can take the LONGEST time to focus. I mean over a minute sometimes. The only settings I have on is HDR and have video set to record in full HD. Is this normal for the Note 4? Just curious as I am coming up on 30 days and if its got a camera issue I can exchange it at ATT.
Normal !
Lots of people having that issue, me included. I just choose to live with it.
One thing to make it focus properly is pointing it up and tap the screen, then it would focus normal (macro or not).
Hopefully it would be fixed in Lolipop.
Attempted to fix
Hello, I recently got the Note 4 myself about a month ago too. Since I purchased it from Best Buy, I thought I had 30 days to exchange it once I noticed and endured the camera issue. I waited too long. However if you go to the Samsung Repair Center and tell them your issue with your camera they will fix it. However, when they attempted to fix it, they ended up frying my motherboard and I had to wait 3-4 days while they received a new motherboard. Afterward though, everything works perfectly and its instantly focusing. The frying motherboard is probably independent of the camera so its a gamble if you want to risk it, make sure you back up all your data and go as soon as early as possible since all the Samsung Repair Centers get busy fast.
Google: "Samsung Repair Center Locations" and pick, I cannot post links as I just made an account to post this.
This is NOT normal. It should focus right away. The Note 4 is one of the first phones to have moving parts in the lens, and Optical Image Stabilizer (OIS). Apparently there is a problem with it sticking due to many factors, I'm guessing most of it is from shipping since there is no padding in the boxes. Once you load your camera app and it doesnt focus, try slapping the side of the phone, if it focuses then, return it. I had 2 replaced due to this issue. If you can return within your return period, do it. Everyone else can just do a warranty replacement.
I am having the same issue, but am able to correct it relatively quickly by rotating to potrait or landscape depending. Not quick enough for those "moments" necessitating instant response time though.
bluetoothless said:
I am having the same issue, but am able to correct it relatively quickly by rotating to potrait or landscape depending. Not quick enough for those "moments" necessitating instant response time though.
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Click to collapse
Thanks for the info. For the moment, this works.
bluetoothless said:
I am having the same issue, but am able to correct it relatively quickly by rotating to potrait or landscape depending. Not quick enough for those "moments" necessitating instant response time though.
Click to expand...
Click to collapse
That does seem to help me also, at least its faster. Thanks for the tip!!
jpinks said:
Ok I have noticed my Note 4 can take the LONGEST time to focus. I mean over a minute sometimes. The only settings I have on is HDR and have video set to record in full HD. Is this normal for the Note 4? Just curious as I am coming up on 30 days and if its got a camera issue I can exchange it at ATT.
Click to expand...
Click to collapse
I am using two phones - one personal (Note 4) and the new BlackBerry Passport for work. I do notice that Note 4 is pretty slow with focusing. The darker it gets the longer it takes to focus. I think it is pretty normal. Just the software is like that.
Happens when you're in auto night mode. To disable just set your ISO
Sent from my SAMSUNG-SM-N910A
greekunit690 said:
Happens when you're in auto night mode. To disable just set your ISO
Sent from my SAMSUNG-SM-N910A
Click to expand...
Click to collapse
Nice thanks for the info. I couldn't understand why my note 2 took night pics so much faster. Now that I set the iso to 100 it works fast. What iso are you setting your to?
Sent from my SAMSUNG-SM-N910A using xda premium
borijess said:
Nice thanks for the info. I couldn't understand why my note 2 took night pics so much faster. Now that I set the iso to 100 it works fast. What iso are you setting your to?
Sent from my SAMSUNG-SM-N910A using xda premium
Click to expand...
Click to collapse
Depends on the lighting. If it's dark I set it a bit higher (600 to 800)... Bright out I set it to 100 or 200. I also really like camera fv-5. Try it out if you want an amazing picture experience
Sent from my SAMSUNG-SM-N910A
Thanks for all the tips!! I will be trying them!!
When I first got my Tmobile note 4, camera focused really fast, in a split of a second. Then one day, it suddenly slowed down to several seconds being unable to focus at all every time it started, sometimes up to 10 seconds. I had to tap it, shake it, or rotate it, then it starts to focus.
Today, I tried to reboot into safe mode to see if there's any downloaded app that might be the culprit, and no improvement at all. I started to disable pre-loaded apps, turning off GPS didn't help. But when I disabled/turned off S Health, the camera focused almost immediately just like new. Camera on and off, tested repeatedly, it worked very quick and smoothly. Afterwards, I turned on S Health again, seems the camera keeps working normally. Under low light, I do have to tap the focus ring one or two times to make it focus properly.
My testing results are when S Health is completely disabled, the camera focuses super fast. When S Health is turned on again, it slows slightly by maybe half to one second. I vaguely remember the focusing issue happened sometime after I turned on S Health. I suspect it'll slow down again after S Health has been running for a couple weeks. I'll keep an eye on it.
Maybe S Health keeps holding on some sensors until camera app asks for them, which may take a few seconds. S Health does slow down steadily when more and more data are accumulated. But at this point, I can't say for sure that S Health is the real problem. YMMV.
hz-zh said:
My testing results are when S Health is completely disabled, the camera focuses super fast. When S Health is turned on again, it slows slightly by maybe half to one second. I vaguely remember the focusing issue happened sometime after I turned on S Health. I suspect it'll slow down again after S Health has been running for a couple weeks. I'll keep an eye on it.
Maybe S Health keeps holding on some sensors until camera app asks for them, which may take a few seconds. S Health does slow down steadily when more and more data are accumulated. But at this point, I can't say for sure that S Health is the real problem. YMMV.
Click to expand...
Click to collapse
It helps.
Thanks
I think I should write a follow-up on this issue.
My previous method of turning off/on S Health worked only temporarily, unfortunately. After a few days, auto focus problem came back again. Basically the symptom is like this: leave the phone sitting on desk for a while, say 10+ minutes to half an hour, the camera app has focus issue that needs 10-20 seconds to start auto-focus, like something suddenly wakes up. When camera app is opened/closed several times in a row non-stop, there's no auto-focus problem.
Also tried the method of modifying /system/build.prop file, didn't work.
Eventually what worked for me is this: my phone has wallet cover, so I tried the method someone suggested, slapping the top back part of the phone against my palm. It took me three tries, once a day slapping 10-20 times. I thought it'll never work in the first two days, but still tried the method. The 3rd day, it suddenly worked. Now the phone auto-focuses properly.
However, there's one issue, initially the phone takes picture just like +1ev is set when the setting is actually at zero, and range of view showing on screen is like shrinking by about 5% on both sides. To take normal pictures, had to manually set to -1ev. What I did next is doing the opposite, slapping the top glass/screen part of the phone against my palm. It took several rounds of back & forth slapping, loosing fast auto-focus then getting it back, etc. Now it looks like it's only at +0.5ev, which is acceptable, photos are slightly brighter than normal. Most probably picture size is also back to original.
So my feeling is maybe there is a hardware defect with Note 4's camera module. Right now, I'm ok with it. But the final solution is probably buying a new camera module and replace it. If you're handy enough, that's not a bad idea. There're youtube videos showing how to replace, but I'd prefer not peeling off the screen from main board. Comments on videos showed how-to not taking off screen when replacing camera.
I have same issue with camera. Since getting the phone it's been so slow.
I finally just found that tapping the screen pretty hard right about where the camera is located jolts it enough to focus quickly.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
I've had the same issue with the camera, it was pretty fast when I first got the phone and it slowed down over time.
Recently I accidentally dropped the phone as it slipped from my hand and the issue seemed to have gone away for good (knock on wood).
My brand new Note 4 (back in November, I think?) couldn't focus close up (& keep it), was slow to gain focus at all, and made me despise the camera. Had to use the warranty service to replace it (didn't get it at a corporate store --got it at an authorized retailer-- and the one I got worked a thousand times better. You have a hardware defect. I found people in the T-Mobile forums I think back then having similar problems. Nobody ever found a "fix" outside replacing the camera or the phone.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
keithfrombm said:
My brand new Note 4 (back in November, I think?) couldn't focus close up (& keep it), was slow to gain focus at all, and made me despise the camera. Had to use the warranty service to replace it (didn't get it at a corporate store --got it at an authorized retailer-- and the one I got worked a thousand times better. You have a hardware defect. I found people in the T-Mobile forums I think back then having similar problems. Nobody ever found a "fix" outside replacing the camera or the phone.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
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Click to collapse
I had same problem with my note edge, I replace camera module and for last 3 days so fare so good. I think this is hardware problem since I had to shake or tap phone to get my focus to work.
Sent from my SAMSUNG-SM-N915A using XDA Premium HD app
keithfrombm said:
Nobody ever found a "fix" outside replacing the camera or the phone.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
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Click to collapse
You're right, the HW is defective. Eventually I bought a new rear camera, and replaced by myself. Easy fix. Worked like a charm, focused in a split second again.
Related
I recently had the SGS2 & Iphone 4 and couldn't wait to get the Galaxy Nexus. I've had it as my primary phone for nearly 2 weeks now. I get that no phone is perfect, but I must say I did have higher expectations due to all the hype backing it up. I'm thinking of returning this phone back to the store due to the following issues:
Battery Life is horrible
Camera quality is poor
Speakerphone volume is too low (yes, even with Volume+)
Google Music constantly crashes while multitasking
While accessing your voice mail and dial pad is on the screen, proximity sensor doesn't deactivate quick enough before your face presses buttons
There doesn't appear to be a "search" feature in the native Exchange e-mail app
During a phone call, when a text message is received, there is no audible sound or vibration (this should be a no brainer feature to have) - light flow is too buggy
That's about it for now. Now I really hope that these items can be addressed via an OTA update, because quite frankly, that's one of the reasons I went with a Nexus phone.
My battery life is great. A full day of use with no charge.
skynet99 said:
I recently had the SGS2 & Iphone 4 and couldn't wait to get the Galaxy Nexus. I've had it as my primary phone for nearly 2 weeks now. I get that no phone is perfect, but I must say I did have higher expectations due to all the hype backing it up. I'm thinking of returning this phone back to the store due to the following issues:
Battery Life is horrible
Camera quality is poor
Speakerphone volume is too low (yes, even with Volume+)
Google Music constantly crashes while multitasking
While accessing your voice mail and dial pad is on the screen, proximity sensor doesn't deactivate quick enough before your face presses buttons
There doesn't appear to be a "search" feature in the native Exchange e-mail app
During a phone call, when a text message is received, there is no audible sound or vibration (this should be a no brainer feature to have) - light flow is too buggy
That's about it for now. Now I really hope that these items can be addressed via an OTA update, because quite frankly, that's one of the reasons I went with a Nexus phone.
Click to expand...
Click to collapse
same here, coming from a galaxy note, battery life sucks. I've had the phone off the charger for 30 min and with 6 min of screen time, its already at 96%.
Sent from my Galaxy Nexus using xda premium
yep battery life could be better but that's why I have my "slim" 2100mah on the way. I do wonder about the camera though. I am very experienced at photography and even though
I steady all of my shots they still come out grainy and looking like the ISO has been jacked up. I almost feel as if I took better shots with my thunderbolt.
Sent from my Galaxy Nexus using xda premium
The battery life is pretty crap. I hope the upgraded battery lasts more than 4 hours of constant use. :|
mike2518 said:
same here, coming from a galaxy note, battery life sucks. I've had the phone off the charger for 30 min and with 6 min of screen time, its already at 96%.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Remember that it doesn't charge to 100%; it's likely that it fell almost immediately to 97-96% right when you unplugged it.
Besides, 30 minutes isn't enough time to give you a real feel for how the battery is going to last you.
I agree on the camera. Even my HTC Legend takes better pictures. Only a tiny bit of movement makes the pictures unusable. Crap! Hope they improve that in future updates.
Everything you listed appears to be solvable via an ICS update from Google, except maybe for the battery life.
The only thing that concerns me on your list is the speakerphone volume. If the speaker itself is fully capable hardware wise, then a software update hopefully should achieve louder audio, unless the speaker is just crap. I use speakerphone a lot so thanks for bringing this to my attention, something I wouldn't have thought to test out in the store.
Everything else on your list is not a big deal, it will get fixed. Thats the benefit of Nexus.
Good point guys. The only other concern I forgot to mention is that when you change the phone's orientation from portrait to landscape (or vice versa), it takes a while before it changes. Sometimes I have to shake the phone (I'm not even kidding) and then right afterwards, when I attempt to change orientation it works just fine. Let's hope a software patch addresses these issues.
I agree about the speaker volume, I keep missing calls & texts when I am out because I just cannot hear them on the Nexus over the background noise. Also the camera is rather underwhelming, though the video recording isn't bad.
skynet99 said:
Good point guys. The only other concern I forgot to mention is that when you change the phone's orientation from portrait to landscape (or vice versa), it takes a while before it changes. Sometimes I have to shake the phone (I'm not even kidding) and then right afterwards, when I attempt to change orientation it works just fine. Let's hope a software patch addresses these issues.
Click to expand...
Click to collapse
Yea, i noticed this as well, the accelerometer is very slow on this phone. The transitions themselves are very fluid, but it does take an exuberant amount of time. Meh, software bugs i guess, it'll get ironed out in the end.
Super Chimp said:
I agree about the speaker volume, I keep missing calls & texts when I am out because I just cannot hear them on the Nexus over the background noise. Also the camera is rather underwhelming, though the video recording isn't bad.
Click to expand...
Click to collapse
Download Volume+ (by meltus) from the app store and set it to around +8, itll make a world of a difference.
The orientation change isn't a bug, its set at whatever time-lag the development team set it too. If you run a CPU meter in your task bar, the thing doesn't even jump when you rotate. The time-lag is set to a delay time to reduce battery drain for common motions like passing it to a friend or shifting around in bed watching videos. It would be nice to be adjustable, but its set to what it is... like 2-3 seconds. However, I'm sure the orientation code is probably on a low/medium priority thread so some times it could take 3-4 seconds based on background processes. <shrug>
I think orientation speed is nothing to complain about. As long as my home screen swipe without lag and the app drawer opens without gitters, I'm a happy camper!
slowhatch said:
Download Volume+ (by meltus) from the app store and set it to around +8, itll make a world of a difference.
Click to expand...
Click to collapse
From the description it sounds like it is really for rooted devices, which mine isn't?
I miss my Thunderbolt...
I read something interesting on another post referring to the LTE Galaxy Nexus. "If you don't get it - don't get it." Those words have echoed in my head as I have been trying to like the GN. Am I deficient in my understanding of the platform and developer orientation. Or is there something fundamentally wrong that I should expect these issues being on the front edge of the 4.0 wave? regardless, my rooted Thunderbolt was awesome! My rooted, unlocked bootloader GN has been somewhat disappointing for many of the reasons mentioned here plus many of the software I used on the Tbolt don't support ICS yet so I lost functionality big time. I am on the verge of assigning my GN to a secondary line and putting my Tbolt back to daily use until GN is solid.
Arent these the types of things one can "assume" will come up when getting a phone like this? It's got a brand new flavor of android. No one troubleshoots, tests like the people over at Apple. I've come to expect things like this. Even with Apple at times. The bugs arent quite squashed yet.
Super Chimp said:
From the description it sounds like it is really for rooted devices, which mine isn't?
Click to expand...
Click to collapse
im not rooted and it works perfect.
My apologies if this is covered elsewhere, but I think there might be a problem with the One M8 camera if you're an active user.
I’ve had my phone for one week and tried to take a picture today. When I opened the camera application, there's a light buzzing sound, and the camera can't focus. It appears the focus motor is continually running.
A quick perusal of the web yields several results:
https://plus.google.com/114631337412435356176/posts/Vh7oTyjSSrA
https://community.verizonwireless.com/thread/821908
It seems the common denominator is vibration from people mounting the device on their handlebars.
I've logged over 100,000 miles of heavy duty motorcycle abuse, on and off road, with a variety of HTC & Samsung equipment. I've never had an issue with vibration, and I've never had a device failure. I'm hoping there isn't an inherent design flaw with the M8 camera that can't withstand normal everyday use from active people.
I'm going to send this one back and try another one, if that one also fails, it will be the end of the line for me and the M8. Fingers crossed this all works out because I love this device.
cyko said:
My apologies if this is covered elsewhere, but I think there might be a problem with the One M8 camera if you're an active user.
I’ve had my phone for one week and tried to take a picture today. When I opened the camera application, there's a light buzzing sound, and the camera can't focus. It appears the focus motor is continually running.
A quick perusal of the web yields several results:
https://plus.google.com/114631337412435356176/posts/Vh7oTyjSSrA
https://community.verizonwireless.com/thread/821908
It seems the common denominator is vibration from people mounting the device on their handlebars.
I've logged over 100,000 miles of heavy duty motorcycle abuse, on and off road, with a variety of HTC & Samsung equipment. I've never had an issue with vibration, and I've never had a device failure. I'm hoping there isn't an inherent design flaw with the M8 camera that can't withstand normal everyday use from active people.
I'm going to send this one back and try another one, if that one also fails, it will be the end of the line for me and the M8. Fingers crossed this all works out because I love this device.
Click to expand...
Click to collapse
Mine started doing the same thing today! Only when using the regular camera. Front facing camera is fine. But yea, turn on the camera and it starts buzzing and trying to focus.
cyko said:
My apologies if this is covered elsewhere, but I think there might be a problem with the One M8 camera if you're an active user.
I’ve had my phone for one week and tried to take a picture today. When I opened the camera application, there's a light buzzing sound, and the camera can't focus. It appears the focus motor is continually running.
A quick perusal of the web yields several results:
https://plus.google.com/114631337412435356176/posts/Vh7oTyjSSrA
https://community.verizonwireless.com/thread/821908
It seems the common denominator is vibration from people mounting the device on their handlebars.
I've logged over 100,000 miles of heavy duty motorcycle abuse, on and off road, with a variety of HTC & Samsung equipment. I've never had an issue with vibration, and I've never had a device failure. I'm hoping there isn't an inherent design flaw with the M8 camera that can't withstand normal everyday use from active people.
I'm going to send this one back and try another one, if that one also fails, it will be the end of the line for me and the M8. Fingers crossed this all works out because I love this device.
Click to expand...
Click to collapse
T
Sent from the BEST phone I've ever owned my LG G2
ajk511 said:
Mine started doing the same thing today! Only when using the regular camera. Front facing camera is fine. But yea, turn on the camera and it starts buzzing and trying to focus.
Click to expand...
Click to collapse
Thanks for posting, did you use it on a bicycle, motorcycle, or sports activity?
big70tom said:
T
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Click to collapse
I'm not sure what "T" means, does that mean it happened to you as well?
Treatment from HTC CS so far is abysmal, I'm really disappointed with the way they're handling this and I'm having serious doubts about keeping the replacement M8 they give me.
cyko said:
Thanks for posting, did you use it on a bicycle, motorcycle, or sports activity?
Click to expand...
Click to collapse
Yeah, put in on my motorcycle mount last night for the first time. Just went down the street to get gas and didn't even ride for 15 minutes. The camera started going nuts this morning. Seems to have stopped for now, but for a few hours I couldn't open the camera without it buzzing and constantly trying to refocus. This is pretty sad. I rod with my Samsung Galaxy S3 using the same mount for a year and a half with no issue at all.
ajk511 said:
Yeah, put in on my motorcycle mount last night for the first time. Just went down the street to get gas and didn't even ride for 15 minutes. The camera started going nuts this morning. Seems to have stopped for now, but for a few hours I couldn't open the camera without it buzzing and constantly trying to refocus. This is pretty sad. I rod with my Samsung Galaxy S3 using the same mount for a year and a half with no issue at all.
Click to expand...
Click to collapse
Look at the bright side, at least yours stopped buzzing. I'm surprised it did, as I haven't heard of anyone else that was able to get the camera to work again.
I spent 8 days & 6 customer service reps trying to get HTC to replace my M8. It was purchased in Hong Kong as a gift and they have decided to stick it to me because I'm in the U.S. now. All of the C/S reps lied to me multiple times and no effort was ever made to rectify the situation. Quite bummed that this is the last HTC device I will ever own.
BUYER BEWARE... the number of broken camera complaints continues to grow, it's looking more and more like a serious hardware flaw.
Bought an m8 yesterday.
Went for a motorcycle ride today with my m8 mounted in my arm mount.
Now my camera is unusable. Same buzzing hardware issue. This looks like a hardware design issue. Has anyone found a solution. Not mounting the phone to the motorcycle isn't going to work for me. I often ride all day long and need to charge the phone while I ride and use it as a GPS
Mine started doing this yesterday. Made a 200 mile trip a couple weeks ago, phone on the handlebars of my motorcycle the whole time, camera still worked. Went for an hour ride yesterday, came back, and the camera was doing this. Now I'm trying to talk with the customer service reps, and they just want me to reset everything.
Is having a phone rooted still a deal breaker for warranties like it was a few years ago? I'm hesitant to tell them my phone is rooted and half of their questions don't apply.
Went for a bicycle ride yesterday, with my phone mounted on my handlebars, and sure enough, camera won't focus, and making a buzzing sound. This is BS. I rode over 2000 miles, with my S4 mounted, and never had a problem. Now I can't even ride down the street and my HTC breaks?
Brought my phone into Verizon, today. They are overnighting me a new phone, and you can bet the first thing I'm going to do, is go for a bike ride.
Anyone get their phone "repaired" by HTC?
Sent from my iPhone using Tapatalk
Same problem here
I put my One M8 on the stem of my handlebars on my road bike
just started happening after a few hundred miles of riding
Yesterday the camera briefly fixed itself for one picture, then immediately started buzzing again
Road bike vibration
MerkoPCS said:
Same problem here
I put my One M8 on the stem of my handlebars on my road bike
just started happening after a few hundred miles of riding
Yesterday the camera briefly fixed itself for one picture, then immediately started buzzing again
Click to expand...
Click to collapse
Same issue. Mounted on road bike. Seems to be a common problem.
Ugh, I have the same damn problem - lots of riding on my motorcycle. Will bring it in today for a replacement, but now I'm considering moving away from this phone as I don't have time to keep S-OFF'ing, etc. every time the hardware craps out :|
Just got my M8 2 days ago, Is this affecting a certain variant or all M8's
I don't ride or anything however, it's good to know that the camera module is fragile.
Does anyone know who makes the M8's camera modules?
Maybe informing HTC about this enough will get them to do RMA's to swap the module just like the M7 pink/purple thing delima
Same issue. Mounted on my motocycle and after first ride ... camera buzzing ...
I just started having the same issue and I dont even ride.....
Attempted Fix/Thread Revive
I have the same problem as all of you, hopefully we can revive this thread and fix our phones! I messed around with the camera when buzzing and as noted in this thread, it seems that part of the rear camera is messed up, in fact, one can hear rattling when shaking the phone. I found that applying pressure to the rear camera, though of course not recommended, stops the vibrating and allows the camera to work (sometimes). Applying Pressure to the duo camera does not fix the problem and custom roms, cm based that don't use the extra sensor, still have the problem. Thus the common variable is the rear camera (I hope ). So, I eliminated the duo camera extra sensor as a reason for the failure. Its bound to be either:
1. the glue holding down the rear camera has lost its grip to to drops and or vibration from motorcycle rides or,
2. constant vibration, dropping, etc, has caused part of the camera module to malfunction.
With these two theories, I have decided to buy an oem rear camera module off ebay, and I will install it into my phone. The problem is either the camera or ruined glue, so, considering that the camera module comes with a sticky surface for installation, this fix should theoretically solve the problem, assuming its as simple as I imagine.
I will post some screenshots and results after the camera replacement, which will take place March 14-15, March 21-22, or March 28-29. I can't make any promises because I have no idea when my ebay order will come in. The camera module itself is scheduled to arrive within a few days, but the replacement camera lens (I broke mine while tinkering around) is scheduled to arrive from Hong Kong in who knows how long.
I hope most of you were able to get replacements from Verizon or HTC. Alas I have some physical wear and tear along with custom software on my phone that makes me skeptical about going to either, so that is not an option. For those with broken cameras, I hope I can help you, and if anybody else has attempted this, I would be glad to hear your results.
how to fix camera buzz sound
in the name of allah
first of all i 'm sorry 4 my english.
the problem is sometimes when the htc M8 falls or be on motocycle or any things which moving up & down or vibrate ......... the rear camera (4 ultra pixel)became blurry & a buzz sound appears when the camera is on .so i fix my M8 which have the same problem but unfotunetly you will have to open the M8 for fix it but it's very easy.
1-open the M8 cover (search in google)
2-remove the camera cover (very easy)
attch 1
3-put some piece of tape like in the image (red color =tape piece)
attach 2
4-finally its very important test the camera focus take some photoes
when the buzz sound disappears, the camera clear & focus work fine cover the camera & close the M8
until now my M8 camera work fine is like new
thanks
Hello
My Note 4 gets pretty hot when using camera (either when camera is just on, taking just low as 3,4 pictures or using viber, Skype or tango). Phone becomes hot in back by camera and screen area itself. Once camera goes off everything it's back to normal in a minute. Does anyone else is experiencing something like this? I asked this on another thread but this way question might get more attention and more answers.
I just realized next: when I turn the camera on and put phone next to my ear there is something like static sound coming from speaker. As aoon I exit camera, that sound is gone... Can someone try this?
Thanks!
Wow... OK. Did anyone at least try to test for this sound and press home button while holding phone by the ear?
Update:
I just got of the phone with Best Buy and they confirmed couple cases of Note 4's overheating as well. Well, at least I am not the only one...
erik077 said:
Hello
My Note 4 gets pretty hot when using camera (either when camera is just on, taking just low as 3,4 pictures or using viber, Skype or tango). Phone becomes hot in back by camera and screen area itself. Once camera goes off everything it's back to normal in a minute. Does anyone else is experiencing something like this? I asked this on another thread but this way question might get more attention and more answers.
I just realized next: when I turn the camera on and put phone next to my ear there is something like static sound coming from speaker. As aoon I exit camera, that sound is gone... Can someone try this?
Thanks!
Click to expand...
Click to collapse
Hi there,
I have exactly the same problem. After open the camera and take few pictures the phone back and especially phone screen will be very hot. As soon as shutdown the camera and keep phone not used about 10 minutes the phone returns to normal. I was looking for the advice how to solve this problem but so far could not find any answer. if you have any good solution please post here for reference. Thanks
coming from the htc m7, im not used to my photos being post processed on the fly. i didnt know the first set of photos i took with the note 4 it was processing filter effects on my face which leaves me nice and smooth looking.
so im thinking all that extra cpu power during camera use for on the fly post processing could be heating your phone up.
maybe scrounge around the settings and try to turn all that off??
mine doesnt overheat, the screen does get brighter when using the camera as with most phones ive used which ive always thought was on purpose when using indoors and outside.
kieuminhvn said:
Hi there,
I have exactly the same problem. After open the camera and take few pictures the phone back and especially phone screen will be very hot. As soon as shutdown the camera and keep phone not used about 10 minutes the phone returns to normal. I was looking for the advice how to solve this problem but so far could not find any answer. if you have any good solution please post here for reference. Thanks
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Don't have solution, I returned that Note 4 and got another one.
Hey Guys, the fingerprint sensor on my Nexus 5x (LG H791) stopped working out of the blue the other day. I bought the phone on eBay about 2 months ago, and the seller told me it had an international warranty. However, this warranty is not supported by LG Canada (so much for being international). FUrthermore, the seller says his stuff shipped from the US, but it actually shipped from Malaysia. Needless to say, I was pretty pissed off.
Anyways, the 5X has been great until the other day. I pulled the phone out of my pocket and tried to unlock it with my fingerprint as I always do. It didn't unlock, didn't vibrate, and didn't do anything. I pressed the power button and tried again. At this point I noticed the dreaded red words across hte bottom that said "Fingerprint Hardware Not Available". After a quick google I see that people have resolved this problem by rebooting the phone - which did I did, but the scanner did not come back. I then cleared the cache, and that did not solve the problem.
I then noticed, that night, that my phone was fully charged whne I went to sleep and when I woke up it was at 20%. Normally, I'll lose 3-5% overnight. I checked what was using my battery and "Phone Idle" had kept my phone awake for 14h!
SO - I've tried removing a bunch of apps, booting in safe mode, playing with the security settings, display timeout, and a bunch of crap - nothing has worked. I have NOT formatted/recovered the phone yet (I'm out at a mining camp and this is the only way I keep in touch with my girl. Also I forgot my USB-C to USB-A cable.)
What do you guys think - did the fingerprint scanner just crap out? I would really like to get it working again, cause I love(d) this phone. I upgraded from a Nexus 4 and I was a big fan of the nexus, until this crappity crap happened.
Anyways, thanks for your help in advance with figuring out these two issues.
B
EDIT - the original title for this post was "[ISSUES] Fingerprint Hardware Not Available - and now Nexus Imprint is missing..." I have since changed the title to reflect both the finger print and the camera trouble shooting, results, and further questions.
Bump - can anyone help???
Guess there isn't anyone here that's knowledgeable enough to help me with this issue..
Well, I tried removing a bunch of apps, to see if something was causing it - it was not. Then my camera stopped working.. Sometimes when I'd open it up my camera would work, and sometimes it would just crash. I've since performed a factory reset on the phone and there is still no option for Nexus imprint. Whenever I try to open the camera the screen goes black, shows the camera icon and then the Camera app just crashes.
I've got a replacement fingerprint sensor which I'm going to install this weekend. I'll keep you guys in the loop, because apparently this is something that no one here can help with.
Got the fingerprint sensor replaced on my phone. When pulling out the old one there was no visible damage. The connection was solid. I installed a new sensor (which I purchased for $16 shipped to my door I'm Canada from esourceparts). After turning the phone on, in my security settings, "Nexus Imprint" appeared. Set up the new fingerprints, and it works flawlessly.
Looks like it was hardware not software.
The camera still doesn't work, battery life has increased remarkably.
Happy again.
bodaciousbob said:
Got the fingerprint sensor replaced on my phone. When pulling out the old one there was no visible damage. The connection was solid. I installed a new sensor (which I purchased for $16 shipped to my door I'm Canada from esourceparts). After turning the phone on, in my security settings, "Nexus Imprint" appeared. Set up the new fingerprints, and it works flawlessly.
Looks like it was hardware not software.
The camera still doesn't work, battery life has increased remarkably.
Happy again.
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As for the camera fix, have you tried installing factory images?
Exact same issue
I upgraded from a Nexus 4 and I was a big fan of the nexus, until this crappity crap happened.
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Can't agree with you more (I also upgraded from Nexus 4, and a nexus fan).
I have the exact same issue right now.
It happened to me right after the Nougat upgrade, so I thought it had to do with it, so I tried everything, including downgrade back to Marshmallow, but nothing works.
It's exactly like you wrote, suddenly the fingerprint stopped working, showed this red "hardware" message, then it disappeared completely from the settings, and also the phone started to drain battery twice faster. It's probably has to do with the fingerprint sensor, maybe it's trying to detect it all the time or something, draining the battery.
I'm really frustrated, we're going on a long vacation in 2 weeks and I really need the phone to work well... If I'll order the sensor from ebay right now, it won't get here on time
I think this was my last nexus... (had nexus S, nexus 4, and nexus 5X)
update:
just received OTA update (build NRD90R) which seems to fixed the fingerprint sensor, it works again. hope it will stay this way, don't wanna jinx it.
My fingerprint sensor also seems to have bitten the dust. It sporadically ceased functioning whenever I got it slightly wet, either from sweat when running or if exposed to a little rain. It would always come back after a few hours, however this time it seems to have completely quit. I have done a factory reset and it is still missing. I'm fairly certain I have an issue with the hardware. My phone is under LG's warranty since I bought it from Amazon, so getting the sensor repaired will mean weeks without my phone. It sounds like people are having good luck with replacing the fingerprint sensor themselves. Is this difficult to do? I'd much rather take this route if I can.
I got the "fingerprint hardware not available" message last night out of the blue. Tried a few things to no avail.... Flashed factory image and it works good as new again.
Sent from my Nexus 5X using XDA-Developers mobile app
I went ahead and bought the parts to replace my fingerprint scanner hardware myself. Not 2 hours after I place the order, my fingerprint scanner just randomly starts working again...after 3 weeks. Bizarre. Regardless, I'm planning on holding onto the backup hardware just in case.
doggie13_ said:
As for the camera fix, have you tried install factory images?
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No I have not.
But that's a good idea. I did a factory reset on the phone and that didn't solve it. After a restart I can open both the rear and front facing cameras without a problem. But after about 3 minutes of the phone being on, some bug happens and I cannot open the camera. I get a black screen and either I can kill the app and continue using the phone, or the phone just restarts. When I get the black screen I cannot switch to the front camera either - the phone just craps out.
I'll try loading the factory images and see if that helps.
So I fixed the problem by taking apart the phone and installing a new fingerprint sensor.
Google Play support, Google Support, and LG Support would not extend service to this phone because it was an international version. Unfortunately, Google support couldnèt do anything other than to tell me to try a hard reset (which I did).
I ordered a new fingerprint sensor from epartsource (Canadian supplier) which cost me $16cad shipped to my door. Taking apart the 5x by following the instructions on ifixit was very painless. It was incredibly easy to replace the sensor as well. Before putting the phone back together we booted the phone up, and went to the security settings - low and behold, nexus imprint was an option again.
The old fingerprint sensor did not appear to have any damage, the clip was firmly in place before we removed it, and the unit looked like it was in good condition.
This has also solved my battery life woes; I can get about 4 days on airplane mode now.
Now, all I need to do is fix the camera (I lost use of the camera about 4 days after the fingerprint sensor crapped out.) I have since ordered a replacement camera from Aliexpress - I'll post up a new thread for that when it comes.
I'm not sure why the fingerprint sensor AND the camera would both stop working at or around the same time. I think that something may have impacted the rear of the phone causing damage to both of them. Very poor if the fingerprint sensor is THAT fragile.
I'm happy to have my phone working near 100% again. I am a very loyal nexus customer, however, that is changing quickly with the lack of service provided by both Google and LG. Google, I hope you're listening. You need to do more to keep your customers.
ariel.levin said:
Can't agree with you more (I also upgraded from Nexus 4, and a nexus fan).
I have the exact same issue right now.
It happened to me right after the Nougat upgrade, so I thought it had to do with it, so I tried everything, including downgrade back to Marshmallow, but nothing works.
It's exactly like you wrote, suddenly the fingerprint stopped working, showed this red "hardware" message, then it disappeared completely from the settings, and also the phone started to drain battery twice faster. It's probably has to do with the fingerprint sensor, maybe it's trying to detect it all the time or something, draining the battery.
I'm really frustrated, we're going on a long vacation in 2 weeks and I really need the phone to work well... If I'll order the sensor from ebay right now, it won't get here on time
I think this was my last nexus... (had nexus S, nexus 4, and nexus 5X)
update:
just received OTA update (build NRD90R) which seems to fixed the fingerprint sensor, it works again. hope it will stay this way, don't wanna jinx it.
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I got that update too, before I replaced the sensor; it did not fix it.
ggtsu said:
My fingerprint sensor also seems to have bitten the dust. It sporadically ceased functioning whenever I got it slightly wet, either from sweat when running or if exposed to a little rain. It would always come back after a few hours, however this time it seems to have completely quit.
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The more I thought about it, the more I think it has to do with water. If your finger is slightly wet, DO NOT use your fingerprint sensor. I'm fairly certain it was this that killed mine. Or a slight impact to the back of the phone.
Regardless, I treat my stuff pretty well and I take good care of it. I was at work, however, and I need to spray down things so my hands are constantly wet. I had been using my fingerprint sensor with damp/wet fingers in the few days before it crapped out.
bodaciousbob said:
The more I thought about it, the more I think it has to do with water. If your finger is slightly wet, DO NOT use your fingerprint sensor. I'm fairly certain it was this that killed mine. Or a slight impact to the back of the phone.
Regardless, I treat my stuff pretty well and I take good care of it. I was at work, however, and I need to spray down things so my hands are constantly wet. I had been using my fingerprint sensor with damp/wet fingers in the few days before it crapped out.
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I like to use my phone with an armband while running and my armband has a "clever" design with an open spot to give you access to the sensor. Unfortunately this means it is in direct contact with my skin and sweat while I run. I got in the habit of sticking a small cloth between the sensor and my skin to keep it dry, but apparently even tiny amounts of moisture on your finger when it's raining seems to be enough to damage it. Anyone know if this is just an issue with the 5X sensor or do other phones also have this problem?
ggtsu said:
I like to use my phone with an armband while running and my armband has a "clever" design with an open spot to give you access to the sensor. Unfortunately this means it is in direct contact with my skin and sweat while I run. I got in the habit of sticking a small cloth between the sensor and my skin to keep it dry, but apparently even tiny amounts of moisture on your finger when it's raining seems to be enough to damage it. Anyone know if this is just an issue with the 5X sensor or do other phones also have this problem?
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It makes sense... The sensor is probably some sort of heat detector that can discern slight differences in heat on the surface of the sensor. A ridge of your fingerprint would conduct more heat to the sensor than heat that's radiated to the sensor from a fingerprint valley. It probably makes a quick map of the thermal Imprint and matches this to your saved profiles.
Or I'm out to lunch. Lol.
However, I'm pretty sure water killed mine, and the fingerprint sensors are very fragile. I've stopped using mine all together until I have clean hands. This means no using it at work.
Bought a replacement camera module from Aliexpress and finally got around to installing it. With the cover, and the frame off, new camera module installed, I was able to open the camera, use both the front and the back cameras.
However, when I closed it all up and went to use the camera, I get the same errors. Black screen, cannot connect to camera, and then it crashes/restarts the phone.
Definitely not hardware!
doggie13_ said:
As for the camera fix, have you tried installing factory images?
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I will be trying this later tonight. Currently running Android Beta 7.1.1. I will install 6.0.1 MHC19Q, and going through the list until I find an OS that's got a stable camera.
bodaciousbob said:
I will be trying this later tonight. Currently running Android Beta 7.1.1. I will install 6.0.1 MHC19Q, and going through the list until I find an OS that's got a stable camera.
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I downgraded from N-Preview 5 (? v.7.1.1) to android 7. Camera would only work for a few moments after immediately rebooting the phone.
Sideloaded 6.0.1 using fastboot and unlocked bootloader - the first time I ran the new install, the camera app crashed instantly. Rebooted, and now it's been working fine.................. Let's see how long it lasts! Will update tomorrow.
So. I followed the instructions on Google's page (https://developers.google.com/android/nexus/images) and I sideloaded build MMB29V. And the camera NOW WORKS! I left the phone powered on over night and the camera will start anytime I need it to. I installed all of the available OTA updates, bringing me up to NBD90W, and my camera is STILL launching flawlessly!
In other words - a fresh factory install fixed the camera issues!+
Edit: Just sideloaded in the latest version of 7.0.0 (NBD90W, Oct 2016) and the camera is stable. The stock android camera is version 4.1.006.125161292. I will keep you updated as it progresses. The actual camera module in my phone is the one that I ordered from Aliexpress ( https://www.aliexpress.com/item/Ori...era-Module-Replacement-Parts/32657390368.html) The black housing on the camera module was a bit different than the OEM one I pulled out. I didn't check any serial numbers to verify; so I don't know if the one from Ali is actually OEM.
bodaciousbob said:
I installed a new sensor (which I purchased for $16 shipped to my door I'm Canada from esourceparts)
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That's encouraging! Mine died overnight, after being intermittent yesterday. Went onto eBay and ordered a replacement from Asia for about CAD$9 delivered, should arrive around Christmas.
esourceparts (I'm also in Canada) only had the black sensors -- mine is white, and I like white.
bodaciousbob said:
So. I followed the instructions on Google's page (https://developers.google.com/android/nexus/images) and I sideloaded build MMB29V. And the camera NOW WORKS! I left the phone powered on over night and the camera will start anytime I need it to. I installed all of the available OTA updates, bringing me up to NBD90W, and my camera is STILL launching flawlessly!
In other words - a fresh factory install fixed the camera issues!+
Edit: Just sideloaded in the latest version of 7.0.0 (NBD90W, Oct 2016) and the camera is stable. The stock android camera is version 4.1.006.125161292. I will keep you updated as it progresses. The actual camera module in my phone is the one that I ordered from Aliexpress ( https://www.aliexpress.com/item/Ori...era-Module-Replacement-Parts/32657390368.html) The black housing on the camera module was a bit different than the OEM one I pulled out. I didn't check any serial numbers to verify; so I don't know if the one from Ali is actually OEM.
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I have the same camera problem, can you tell what exactly you did to fix it?
Sent from my Nexus 5X using XDA-Developers mobile app
I try to do something that requires the camera (scanning a check, barcode scan, QR read, etc.) and remember that this phone has truly one of the worst cameras I've ever used.
Aganar said:
I try to do something that requires the camera (scanning a check, barcode scan, QR read, etc.) and remember that this phone has truly one of the worst cameras I've ever used.
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I've never had an issue with it (although I don't take pictures often...). The battery is the real killjoy for me... every 6 months it basically dies.
Exokan said:
I've never had an issue with it (although I don't take pictures often...). The battery is the real killjoy for me... every 6 months it basically dies.
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I've literally spent upwards of 20 minutes trying to scan a check before. My bank is not local so the Android app is the only way I can deposit checks that aren't direct deposit. The fact that the camera refuses to manually focus means that if it's not focusing properly, I basically have to quickly turn the camera somewhere else then turn it back to trigger refocus in the hopes that the next one will be better.
I would almost bet that this is a limitation of the app itself to properly use the camera. I have no issues focusing on close up objects with the phone's stock camera app but, I have had issues with other apps using the camera's focus.
Aganar said:
I basically have to quickly turn the camera somewhere else then turn it back to trigger refocus in the hopes that the next one will be better.
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Haha, I frequently have to do the same thing when scanning the QR code on Walmart receipts but honestly, it really depends on the lighting situation, I've found.
It does have a slow focus. As far as wanting to quickly take a picture, especially in low-light, forget it. You push the 'shutter' button, the screen zooms in and out, flickers, so you move the camera to set it down .... then it snaps the picture !
Exokan said:
I've never had an issue with it (although I don't take pictures often...). The battery is the real killjoy for me... every 6 months it basically dies.
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The first HTC phone I have owned that the battery died before my 2 year mark. Verizon sent me a new replacement under insurance warranty for free.
My feelings on the M9 (my two cents)
The HTC One M9 is the phone that sent me back to Apple. And I ADORE HTC.
The just-okay camera, the neutered, tinny Boomsound system (compare an M9 and M8 using Dolby Atmos; the M9 crackles and distorts while the M8 stays solid), the inexcusable heat from just running the Facebook app (which I completely understand is quite heavy), and the sub-par battery life even when micro-managing usage.
The neutering of the Boomsound system killed it for me. I had a Nexus 6p before whose front-firing speakers were an absolute pleasure to behold with Dolby Atmos or Viper audio. I had an M8 before that, and the sound quality was an exact match if not a bit quieter due to the smaller speaker drivers.
Moments before writing this, I purchased an HTC One Max. It's the perfect merging of the Nexus 6P I really liked, and the HTC quality I expect. They have camera issues, but they're damn solid otherwise. Highly repairable compared to its smaller M7 cousin, too! It's a 5.9" phone, though. If big phones aren't your thing, stay away. Otherwise, highly recommended.
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