Hi,
I recently got a Xperia Z1 compact for my girlfriend. However, the sound quality is HORRIBLE during skype when the camera is on.
If the camera is off, the quality is fine. But my voice is put on a loudspeaker, some kind of noise reduction RUINS her voice quality. I can't even hear the other side when the phone is 30 cm from her face. How on earth is this possible? What kind of noise reduction is this?
Could you tell me whether installing a custom rom would solve the problem? If so, what rom do you use (suggest)?
Thank you all in advance
However, the sound quality is HORRIBLE during skype when the camera is on.
If the camera is off, the quality is fine.
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Sounds like a problem of the bandwidth from your internet provider. I think, turning on the video cam needs more bandwidth. So, you might be already at the limitation of your bandwidth and the sound will be compressed (which sounds ugly) when you turn on the cam.
Did you try skyping at the same W-LAN network?
So, I'm on Stock KItKat and don't have any problems with skype and sound quality, also with camera turned on.
aikon96 said:
Sounds like a problem of the bandwidth from your internet provider. I think, turning on the video cam needs more bandwidth. So, you might be already at the limitation of your bandwidth and the sound will be compressed (which sounds ugly) when you turn on the cam.
Did you try skyping at the same W-LAN network?
So, I'm on Stock KItKat and don't have any problems with skype and sound quality, also with camera turned on.
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Click to collapse
Thank you for your response. The internet is pretty fast so that is not a problem In fact, on PC everything works well with the same internet. It's very strange. I think it's a hardware problem then
Have the same Problem too. Have to speak very loud over Skype. I used my headphones the last call and it was a little bit better.
LadyS1987 said:
Have the same Problem too. Have to speak very loud over Skype. I used my headphones the last call and it was a little bit better.
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I see. I saw some threads about this. So, many people experience the same issue
Does anyone have a clue on how to resolve this?
It's overcompressed on Skype's end, not a phone issue. Drop an email to skype or rate them 1 star because of poor quality, we're not Skype devs mate.
Sent from my D5503 using XDA Free mobile app
6thsurvivor said:
It's overcompressed on Skype's end, not a phone issue. Drop an email to skype or rate them 1 star because of poor quality, we're not Skype devs mate.
Sent from my D5503 using XDA Free mobile app
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Did it. I hope they'll fix it but why is it only on Z1 compact then if it's skype's fault?
Related
Hey guys!
The outgoing voice quality, so the quality the person you call hears, is really bad with my P6. It sounds very tinny and distorted even when I have full connection...do some of you noticed that as well? Is there maybe a way to increase the quality?
I´m using the Hyd52Rom and the standard Dialer App.
Thanks
Killerbockwurst said:
Hey guys!
The outgoing voice quality, so the quality the person you call hears, is really bad with my P6. It sounds very tinny and distorted even when I have full connection...do some of you noticed that as well? Is there maybe a way to increase the quality?
I´m using the Hyd52Rom and the standard Dialer App.
Thanks
Click to expand...
Click to collapse
I think it might have to do with your phone service provider, I don't think my phone has the same issue.
Sent from my P6-U06
I think this can´t be the reason because with my old phone (HTC One S) I had no problems at all. The quality is really bad though...
SOLVED
Although nobody else seems to have the same problem, I found a solution for it:
Just deinstall the VIPER equalizer by opening it, klicking on options and klick on deinstall driver.
That solved the bad voice quality.
Now the called people hear my voice very loud and clear.
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
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Click to collapse
im on ee and its clear so think its the phone take it back if i was you
jaythenut said:
im on ee and its clear so think its the phone take it back if i was you
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Click to collapse
Thanks that is useful. I wondered if it was an EE issue as I had problems with their hd voice codec on a different android handset. But I have just done a lot of testing and it definitely is only when on the normal internal speaker, which really makes me think it is a hardware fault.
Will phone CPW and get it swapped.
Uh, how to unroot?
I'm on 3 and the call quality is excellent, I can now use the phone in places where I couldn't with my s3
BlueC78 said:
Uh, how to unroot?
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Click to collapse
Don't worry about it there not going to know about if it's rooted just uninstall supersu or superuser which ever you have
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
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Click to collapse
Hmmmm. I tested again today and the noise is all gone: calls are crystal clear. I really don't understand what is going on, or whether it is software or hardware related.
I suppose it is best to swap it out before I have had it for too long, just in case?
BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
Click to expand...
Click to collapse
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
mpt123 said:
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
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Click to collapse
Useful, thanks.
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
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How do you adjust the voice codec?
inzimam said:
How do you adjust the voice codec?
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I don't think you can. The operator will alter it according to signal conditions AFAIK.
Just to complete this thread: I have swapped the phone at CPW under their 28 day guarantee and so far the new handset doesn't exhibit this problem. Will update in a few days time.
inzimam said:
How do you adjust the voice codec?
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Click to collapse
You dont. Its automatically selected by the network/phone. Mine seams to start off with clear sound then quickly drops to a lower quality and never recovers for that call.
inzimam said:
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
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I had the same issue in Slovenia, I changed phone for new one, but the problem is still here. I find out that I hear that noise only when phone is on 2G/GSM.When I switch to 3G/WCDMA only the sound is perfect, also when I use Skype. Did you try to switch on 3G/WCDMA only?
Yeh I tried switching but same issue. I exchange thr phone, no problem with the new one
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
manaxda said:
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
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I have the exact same problem. Have you found a way to solve this? The problem only occurs when I use a wired headset and plug in my charger. No charger plugged in, no noise as per the person on the other end of the call.
kentii, I bought a wireless charger to charge my phone, in which case the problem doesn't appear. I also bought a bluetooth dongle for my desktop to replace the USB connection. I spend a lot of time on the phone and like using a wired headset. I use MyPhoneExplorer to dial from my PC
I bought a LG G3 which was on the Three network from eBay. I'm getting voice call issues so I'm hoping I can get a generic rom which might help?
inzimam said:
I bought a LG G3 which was on the Three network from eBay. I'm getting voice call issues so I'm hoping I can get a generic rom which might help?
Click to expand...
Click to collapse
EDIT : Here is the full FW download links :good:
inzimam said:
I bought a LG G3 which was on the Three network from eBay. I'm getting voice call issues so I'm hoping I can get a generic rom which might help?
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What issues are you getting? Is it crackling and static in the earpiece but not when on speaker or bluetooth?
BlueC78 said:
What issues are you getting? Is it crackling and static in the earpiece but not when on speaker or bluetooth?
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Yes exactly that issue, but only when on GSM calls. Not while using skype
AND thanks very much for the link. I'm downloading the vodafone one now. Maybe there is an audio codec or network issue? Driving me nuts. I can send the phone back to the seller but then I'm without a phone
inzimam said:
Yes exactly that issue, but only when on GSM calls. Not while using skype
AND thanks very much for the link. I'm downloading the vodafone one now. Maybe there is an audio codec or network issue? Driving me nuts. I can send the phone back to the seller but then I'm without a phone
Click to expand...
Click to collapse
Are you getting high quality voice calls for a few seconds and then its dropping to lower quality? or it it just straight crackling and static right from the start of the call?
inzimam said:
Yes exactly that issue, but only when on GSM calls. Not while using skype
AND thanks very much for the link. I'm downloading the vodafone one now. Maybe there is an audio codec or network issue? Driving me nuts. I can send the phone back to the seller but then I'm without a phone
Click to expand...
Click to collapse
Hmmm, would be interested to hear whether the software fixes it, but I doubt it. I just swapped my handset because it had the same symptoms. I reckon it was a badly mounted speaker, but then if yours was the same problem then you'd expect it to happen on skype as well.
BlueC78 said:
Hmmm, would be interested to hear whether the software fixes it, but I doubt it. I just swapped my handset because it had the same symptoms. I reckon it was a badly mounted speaker, but then if yours was the same problem then you'd expect it to happen on skype as well.
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How bad was the static? I'm trying to figure out if im having a similar problem of if it is just the networks poor audio codec.
Dubhar said:
How bad was the static? I'm trying to figure out if im having a similar problem of if it is just the networks poor audio codec.
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https://drive.google.com/file/d/0B51yHX-yzBIib015ZEoyc0htSEE/edit?usp=sharing
BlueC78 said:
Hmmm, would be interested to hear whether the software fixes it, but I doubt it. I just swapped my handset because it had the same symptoms. I reckon it was a badly mounted speaker, but then if yours was the same problem then you'd expect it to happen on skype as well.
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Click to collapse
Software didn't do a thing. And yes, I can't understand why it doesn't impact it during skype calls.
I have had a few calls an it sometimes goes away, so maybe this is to do with the HD voice codec that networks are rolling out. Vodafone might have it's own codec which is not on the device.
BTW, the link on the site for Vodafone UK was the Italian 3 one again!
inzimam said:
https://drive.google.com/file/d/0B51yHX-yzBIib015ZEoyc0htSEE/edit?usp=sharing
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Ah ok, and that's on on the earpeice? Mines a network codec problem then i think because i don't get that kind of buzzing sound. That sounds almost as if the speaker cant handle the volume?
Dubhar said:
Ah ok, and that's on on the earpeice? Mines a network codec problem then i think because i don't get that kind of buzzing sound. That sounds almost as if the speaker cant handle the volume?
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Yes that's max volume through the earpiece but when you lower the volume and your ear is next to the phone you can still hear it. Almost like an buzz echo. It doesn't happen on skype calls.
Which network are you on?
I'm starting to think it might be a Vodafone network issue.
inzimam said:
Software didn't do a thing. And yes, I can't understand why it doesn't impact it during skype calls.
I have had a few calls an it sometimes goes away, so maybe this is to do with the HD voice codec that networks are rolling out. Vodafone might have it's own codec which is not on the device.
BTW, the link on the site for Vodafone UK was the Italian 3 one again!
Click to expand...
Click to collapse
The way vodafone seam to handle the hd voice codec is it will use it if your on 3g (4g will switch to 3g as they dont have voice over 4g yet), but if the signal goes down during a call or fluctuates (no idea on the thresholds for this) it will drop to a lower quality codec/network type to maintain the call. But it only goes down not up, so regaining a good signal during a call will wont switch you back to the hd voice codec. i might phone them tomorrow about it and see if that is indeed what is happening to me.
But that doesnt sound like the issue your having if the video you posted is what all your calls sound like.
---------- Post added at 07:29 PM ---------- Previous post was at 07:26 PM ----------
inzimam said:
Yes that's max volume through the earpiece but when you lower the volume and your ear is next to the phone you can still hear it. Almost like an buzz echo. It doesn't happen on skype calls.
Which network are you on?
I'm starting to think it might be a Vodafone network issue.
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Click to collapse
One thing to consider about not having the problem with skype. I do know that other phones (Nexus 4 for example) had problems with audio if your plunged in a headset (earbuds+mic) which wouldn't work properly with gsm calls but would work perfectly fine with voip. Its possible viop isn't affecting whatever problem the speaker has but the speaker may still have a fault.
inzimam said:
https://drive.google.com/file/d/0B51yHX-yzBIib015ZEoyc0htSEE/edit?usp=sharing
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Is that using the earpiece or speaker? It seems pretty loud for the earpiece!
But yes, mine sounded quite a lot like that.
ok it's gotta go back
I went over to my neighbour's who has a Three sim, same issue.
BlueC78 said:
Is that using the earpiece or speaker? It seems pretty loud for the earpiece!
But yes, mine sounded quite a lot like that.
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Click to collapse
And yes, it does sound bloody loud for a earpiece so I'm wondering if that's the fault as it doesn't get that loud with skype
inzimam said:
BTW, the link on the site for Vodafone UK was the Italian 3 one again!
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Click to collapse
Check this post for the link to the UK Vodafone ROM - here
I have no idea how long this has been going on because I've just recently noticed it, but when I open any app to use the camera, my phone makes a click noise, not from the speakers, but the actual phone itself makes a click noise, I have no idea how to fix this, it's not that bothersome as I'm rarely ever using my camera anywhere where its quiet enough to hear it, but it's obnoxious to hear, does anybody know what could be causing this or is anybody at least having the same problem?
Well, I have same problem as you on my Samsung Galaxy S4. Any ideas?
Calm down, all phones with Autofocus make this sound. Your device is working properly.
bioan said:
Calm down, all phones with Autofocus make this sound. Your device is working properly.
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Click to collapse
I checked it on my mothers mobile - she has same model as mine but it doesnt make any sound.
Mati184 said:
I checked it on my mothers mobile - she has same model as mine but it doesnt make any sound.
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Click to collapse
my M8 Developers Edition is silent opening the camera app
I think it's more audible on some phones than on others, just by randomness, but I've had several phones of different models that make the click noise and it's never affected performance or camera functionality. It's normal.
Recently I have been getting very bad sound when calling someone.
I can hear the callee perfectly but they can barely hear me, I sound like a 'fish in the water' or with a very big 'echo'.
This has been the case after updating to Lollipop.
Hi,
i have the same issue...
i cant use the handsfree or microphone as listeners report they can hardly hear me....all since the lollipop update...
any ideas ?
Devenda said:
Recently I have been getting very bad sound when calling someone.
I can hear the callee perfectly but they can barely hear me, I sound like a 'fish in the water' or with a very big 'echo'.
This has been the case after updating to Lollipop.
Click to expand...
Click to collapse
I Am Assuming you are using Stock Lollipop FW from Sony
Head to Settings>Call
Enable Microphone Noise Suppression, Set the Equalizer to Bright and enable the Speaker Voice Enhancement
Also make sure you are on Max Volume when In-calls
Revontheus said:
I Am Assuming you are using Stock Lollipop FW from Sony
Head to Settings>Call
Enable Microphone Noise Suppression, Set the Equalizer to Bright and enable the Speaker Voice Enhancement
Also make sure you are on Max Volume when In-calls
Click to expand...
Click to collapse
The only setting I changed is the equalizer, ill wait for when it go's bad again...
Hi @Devenda did you get a solution to this problem? Bugs me
bumjrah said:
Hi @Devenda did you get a solution to this problem? Bugs me
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Click to collapse
Nope, I only tried the solution suggested above, I have yet to encounter the problem again.
I just tried same thing with equalizer. I will see if this will work. @Devenda, any news since 2 days ago?
marius.a said:
I just tried same thing with equalizer. I will see if this will work. @Devenda, any news since 2 days ago?
Click to expand...
Click to collapse
Nope, still stable, I tested it but the audio was clear.
Problem is that this issue comes and go's randomly, so all I can do at this moment is wait...
None of the suggestions described worked for me. This bugged me so much I was forced to run to RR rom.. Problem solved but I miss Sony's great battery life ??
I have the same problem.
Only the equaliser was different (normal), I've changed it to bright and will see.
Don't you think it is a problem with radio reception ? I'm not sure but I think I have not the same number of bars than before. I haven't got an other 4G phone to compare.
Equaliser doesn't work for me.
I have changed prefered network, it was 4g prefered. I've changed to 3g. It seems to be working.
Can somebody try ?
I solved my problem during the calls when i unchecked the improvement of voice
If you have tried all the other options and still not working but you have v4a sound mod installed, this might help - http://forum.xda-developers.com/sony-xperia-z1-compact/help/viper4android-deactivates-mic-t3124764
I had same problem after update to lollipop and try everything mentioned before and nothing helped. Then I low down speaker volume ( volume key down) while call is active and that worked for me. I suppose that lollipop have some problem with duplexer. Level of sound in speaker is litle low but at least caller can understand me normally.
Devenda said:
Recently I have been getting very bad sound when calling someone.
I can hear the callee perfectly but they can barely hear me, I sound like a 'fish in the water' or with a very big 'echo'.
This has been the case after updating to Lollipop.
Click to expand...
Click to collapse
Greetings, I hope you are fine.
I'll just let you know my experience with that, I had a similar one to yours. Instead my voice was stuttering and ghostly, like something came out of Paranormal activities. xD
The only solution I found to this was that it was a problem with the hardware itself, IE. the mic of your phone. Maybe you wanna give your phone to the warranty company and see what they say about it. In my case, they fixed it and it's working fine now.
I hope I helped
Yours.