[Q] Help- One M8 not installing from Google store - One (M8) Q&A, Help & Troubleshooting

I bought an HTC One M8 factory unlocked from Never MSRP. Most of the apps I try to install on the phone gives me an error " This item cannot be installed in your device's country". I am not even able to install whatsApp unless I use an apk from outside of the Google Store.
If I use any other android phone, I am able to install all of the apps that would not install on the HTC. I contacted HTC and they said it is because the phone was manufactured in Thailand.
Can anyone help please?

HTCLEON said:
I bought an HTC One M8 factory unlocked from Never MSRP. Most of the apps I try to install on the phone gives me an error " This item cannot be installed in your device's country". I am not even able to install whatsApp unless I use an apk from outside of the Google Store.
If I use any other android phone, I am able to install all of the apps that would not install on the HTC. I contacted HTC and they said it is because the phone was manufactured in Thailand.
Can anyone help please?
Click to expand...
Click to collapse
Return it for one thats compatible with your country.
OR
S-Off and chance the CID to your country / carrier device then install the proper RUU to match it.
But make sure your device is not a CDMA version going to GSM or visa versa. That wont work.

IAmSixNine said:
Return it for one thats compatible with your country.
OR
S-Off and chance the CID to your country / carrier device then install the proper RUU to match it.
But make sure your device is not a CDMA version going to GSM or visa versa. That wont work.
Click to expand...
Click to collapse
Many thanks for tehe reply.
Deeply appreciated.
My Country uses 3g/4g. could that be an issue as well?

HTCLEON said:
Many thanks for tehe reply.
Deeply appreciated.
My Country uses 3g/4g. could that be an issue as well?
Click to expand...
Click to collapse
3g and 4g do not apply to this. Thats just a term used to tell what generation of telco equipment is installed.
Is it CDMA or GSM?
Im in the USA, SO TMOBILE and AT&T use GSM, while Verizon and Sprint use CDMA.
ALL of them also use LTE, but the chipset in the phone is different based on CDMA or GSM.
Flashing a GSM chipeset to a CDMA phone can brick it.

Related

[Q] Convert a model to international, is this possible?

i everyone.
I have a verizon m8, which I bought from usa. But I live in turkey and I we dont have lte networks here.
So I always use my phone with gsm.
I am sick of verizon's this is not a verizon sim card warning all the time.
I s-off ed my device and supercid. Changed my mid to developer edition
After it I flashed a 401 firmware.
Everything went good so far.
But I tried to installed a rom (Insertcoin, ARHD) and I got error while installing any of them.
There was an error while installing the kernel.
I flashed stock kernel or Elemental but I ended with bootloop to bootloader.
Is conversation possible, does anyone know the exact process of this?
Thanks
mehmetolgungun said:
i everyone.
I have a verizon m8, which I bought from usa. But I live in turkey and I we dont have lte networks here.
So I always use my phone with gsm.
I am sick of verizon's this is not a verizon sim card warning all the time.
I s-off ed my device and supercid. Changed my mid to developer edition
After it I flashed a 401 firmware.
Everything went good so far.
But I tried to installed a rom (Insertcoin, ARHD) and I got error while installing any of them.
There was an error while installing the kernel.
I flashed stock kernel or Elemental but I ended with bootloop to bootloader.
Is conversation possible, does anyone know the exact process of this?
Thanks
Click to expand...
Click to collapse
Probably won't work as the Verizon model has different radios in it to the International one so even if it'll flash it might not connect to the GSM network as Verizon are a CDMA network in the US
EddyOS said:
Probably won't work as the Verizon model has different radios in it to the International one so even if it'll flash it might not connect to the GSM network as Verizon are a CDMA network in the US
Click to expand...
Click to collapse
Thanks for your answer, but as I said I am already using it with gsm at the moment.
There's no way and you should not be flashing things from this forum. Worst case scenario, your phone bricks.
This is your home: http://forum.xda-developers.com/verizon-htc-one-m8

Cant update HTC m8 verizon model!

I am currently living in Egypt and my dad got me the HTC one m8 as a present from the states. Its the Verizon unlocked version but the problem is I cant seem to update it because it keeps asking for the CDMA mode only"!!! sooo annoying and the type of service I'm using here is UMTS. Does anyone have a solution for this problem?
Phone won't work, you need the GSM handset
EddyOS said:
Phone won't work, you need the GSM handset
Click to expand...
Click to collapse
Well what do u mean it wont work? Everything is working except the update.
Cause you've answered your own question in the OP - it's a CDMA phone so needs a CDMA SIM card to work/update
EddyOS said:
Cause you've answered your own question in the OP - it's a CDMA phone so needs a CDMA SIM card to work/update
Click to expand...
Click to collapse
Well cant I do it manually or any other way?

[Q] where to buy?

Hello, I would buy the HTC M8 red, possibly in the 32gb version.
I'm having difficulty finding a store that has available.
I also tried swapped, but sellers indicate that send only in the United States, and I live in Italy.
What do you suggest?
Thank you very much and good evening
Make sure you don't get the Verizon (US carrier) variant. Most red M8 versions are Verizon; although apparently a red version was made for the UK as well (but I'm guessing the red UK version is not very common).
Verizon variant has CDMA antenna (not necessary as your carrier is likely GSM) which also complicates usage of custom ROMs, etc.
Also, Verizon variant is block from bootloader unlock via HTCDev.com (may be able to s-off and unlock bootloader with sunshine exploit, but depends on OS software version on the phone). So if the OS version on the phone is up to date, you might not even be able to root, flash custom ROMs, etc.
many thanks for the answer, really very useful, I did not know anything.
All HTC M8 Red are of Verizon?
So even if it was the UK version, may not be a way to unlock the bootloader and flash new rom?
thank you
redpoint73 said:
Make sure you don't get the Verizon (US carrier) variant. Most red M8 versions are Verizon; although apparently a red version was made for the UK as well (but I'm guessing the red UK version is not very common).
Verizon variant has CDMA antenna (not necessary as your carrier is likely GSM) which also complicates usage of custom ROMs, etc.
Also, Verizon variant is block from bootloader unlock via HTCDev.com (may be able to s-off and unlock bootloader with sunshine exploit, but depends on OS software version on the phone). So if the OS version on the phone is up to date, you might not even be able to root, flash custom ROMs, etc.
Click to expand...
Click to collapse
I found a HTC M8 Red unbranded, of German origin.
I can go quiet, it will have no limitations from you indicated?
I would have full support from communities with different rom etc?
I might as well turn it into Google Play edition?
I am concerned that the 16GB version ...
Thank You
fivemarcus said:
I found a HTC M8 Red unbranded, of German origin.
I can go quiet, it will have no limitations from you indicated?
I would have full support from communities with different rom etc?
Click to expand...
Click to collapse
Versions from the UK and Germany will not be the same as Verizon (US only).
So yes, they should support ROMs and other mods intended for the "international" GSM M8. But I would find out the Model ID (MID) to be sure of what you are buying.
fivemarcus said:
I might as well turn it into Google Play edition?
Click to expand...
Click to collapse
That is a question only you can answer for yourself. Its a personal preference whether you want the GPE interface, or Sense.
Once you have the bootloader unlocked, you can just run an GPE based ROM to see if you like it.
You only need to "fully convert" if you want GPE updates OTA, or the GPE partition layout (system partition is smaller, so there is more user storage). But s-off by sunshine ($25 US) is needed to fully convert (in order to change CID and MID).
But also be aware, that fully converting also changes the band compatibility of the phone. So you will want to make sure your local carrier's 3G and 4G bands are supported by the GPE version, before converting. From what I've read, you can flash a Sense radio to a GPE converted phone. So again, it depends on your individual needs, and how you intend to go about things.
fivemarcus said:
I am concerned that the 16GB version ...
Click to expand...
Click to collapse
Again, it depends on your personal preferences and needs.
I agree that 16 GB is not much internal storage, especially if you like to install lots of apps, or download large files.
The phone has a MicroSD slot, so you can use a removable card to greatly expand your media storage for videos, music, photos, etc. But for things that need to be on internal storage, 16GB can be very constraining. You can also move some apps to the removable SD, but not all apps support it (so its not as good as having more internal storage).
redpoint73 said:
So yes, they should support ROMs and other mods intended for the "international" GSM M8. But I would find out the Model ID (MID) to be sure of what you are buying.
Click to expand...
Click to collapse
The seller told me with these codes:
Product code: 99HYK256-00
EAN / UPC: 4718487655779
What can you tell me about it?
P.S. I read in your signature, you are using the m8.
The thing reassures me
fivemarcus said:
The seller told me with these codes:
Product code: 99HYK256-00
EAN / UPC: 4718487655779
What can you tell me about it?
Click to expand...
Click to collapse
Hard to tell from those codes, but just Googling the Product Code, it looks like a German GSM variant (and not the US Verizon/Sprint CDMA versions you want to stay away from).

HTC 10 Unlocked, Used Sunshine for Verizon, Changed CID/MID, Process back 2 Unlocked?

Hey all...
I used sunshine to unlock and s-off immediately after purchase of my Unlocked HTC 10 and changed the CID/MID to make it a Verizon phone and flash ViperRom.
Now that I'm traveling for work I need to change the phone back to Unlocked to use the LTE bands in another country (buying a SIM card in Japan), and also for it to to work back on VZN when I return.
I'd really appreciate it if someone can point me in the right direction of the steps I need to take to perform this? Hoping I only need to change/flash a couple things to pop in a new SIM in Japan and pop back in the VZN SIM when I'm back.
Thanks all! Hopefully this could be useful for someone else in my situation. I'd venture to guess it's somewhat common...
-Josh
finger11 said:
Hey all...
I used sunshine to unlock and s-off immediately after purchase of my Unlocked HTC 10 and changed the CID/MID to make it a Verizon phone and flash ViperRom.
Now that I'm traveling for work I need to change the phone back to Unlocked to use the LTE bands in another country (buying a SIM card in Japan), and also for it to to work back on VZN when I return.
I'd really appreciate it if someone can point me in the right direction of the steps I need to take to perform this? Hoping I only need to change/flash a couple things to pop in a new SIM in Japan and pop back in the VZN SIM when I'm back.
Thanks all! Hopefully this could be useful for someone else in my situation. I'd venture to guess it's somewhat common...
-Josh
Click to expand...
Click to collapse
I've used my VZW 10 in Japan with a local data sim card without issues. Check the operator you're interested in over there and make sure your VZW 10 covers those bands. Else choose a different operator. Also your network settings need to be set to Global instead of CDMA, if I remember correctly.
With that said if you still want to convert back to Unlocked to be safe, just change your CID to Unlocked (or even superCID) and run an unlocked ruu from htc.com. This will wipe your phone so back everything up. Then once you're back home, do the reverse using one of the no-wipe ruus on xda. I would have thought you'd be comfortable with this already since you've done it once before. Am I misreading your question?
One piece of advice, if you chose a data-only simcard there from the provider Docomo (largest one in Japan I think) or one of their subtiers, you will likely have battery drain issues due to your phone constantly looking for a cell/voice call connection with the towers. There is a fix for it but only if you have Xposed installed.
http://www.japanmobiletech.com/2013/08/improved-fix-for-docomo-mvno-data-only.html?m=1
Tarima said:
I've used my VZW 10 in Japan with a local data sim card without issues. Check the operator you're interested in over there and make sure your VZW 10 covers those bands. Else choose a different operator. Also your network settings need to be set to Global instead of CDMA, if I remember correctly.
With that said if you still want to convert back to Unlocked to be safe, just change your CID to Unlocked (or even superCID) and run an unlocked ruu from htc.com. This will wipe your phone so back everything up. Then once you're back home, do the reverse using one of the no-wipe ruus on xda. I would have thought you'd be comfortable with this already since you've done it once before. Am I misreading your question?
One piece of advice, if you chose a data-only simcard there from the provider Docomo (largest one in Japan I think) or one of their subtiers, you will likely have battery drain issues due to your phone constantly looking for a cell/voice call connection with the towers. There is a fix for it but only if you have Xposed installed.
http://www.japanmobiletech.com/2013/08/improved-fix-for-docomo-mvno-data-only.html?m=1
Click to expand...
Click to collapse
Fantastic info, I appreciate it. I was looking at b-mobile (http://www.bmobile.ne.jp/english/index.html) because it would fit what I need (5GB/21 days/$30) but noticed the bands for them aren't supported by the VZW 10.
What company did you use?
Running an unlocked ruu from htc.com will basically make it a stock unlocked htc 10?
Another option is just getting a mobile hotspot for a bit more money and then can use my current rom... (http://www.globaladvancedcomm.com/pocketwifi.html)
finger11 said:
Fantastic info, I appreciate it. I was looking at b-mobile (http://www.bmobile.ne.jp/english/index.html) because it would fit what I need (5GB/21 days/$30) but noticed the bands for them aren't supported by the VZW 10.
What company did you use?
Running an unlocked ruu from htc.com will basically make it a stock unlocked htc 10?
Another option is just getting a mobile hotspot for a bit more money and then can use my current rom... (http://www.globaladvancedcomm.com/pocketwifi.html)
Click to expand...
Click to collapse
I bought it from some stand at Narita airport called Telecomsquare. I just shopped around the many stands until I found a package I liked and which worked. Oddly enough the shop specifically said they don't support HTC phones, because of bands I think, but I still went with it and it worked.
Yes if your device is originally U.S Unlocked then changing your cid and mid back to unlocked and flashing ruu will work. You may need to wipe your radios after flashing the ruu as well to get rid of any Verizon radio settings.
Mobile hotspot is probably the simplest option if you're willing to pay for it. No need to fiddle around activating a sim card in a foreign airport

T-Mobile HTC 10 to Verizon (Straight Talk)

So I recently moved to a rural part of Ohio, and Verizon is about the only carrier that works here. I have an HTC 10 T-Mobile variant that I Sunshine S-Off'ed and flashed to an HTC branded phone. T-Mobile just game me my SIM Unlock code, and the phone does recognize the new Verizon Sim card. However there is no service at all. So do I still need to flash a firmware?
I really need this to operate on VZW service instead of T-Mobile.
Anyone successfully done this? IS it simple and I'm just missing something?
Thanks in advance.
scothern99 said:
So I recently moved to a rural part of Ohio, and Verizon is about the only carrier that works here. I have an HTC 10 T-Mobile variant that I Sunshine S-Off'ed and flashed to an HTC branded phone. T-Mobile just game me my SIM Unlock code, and the phone does recognize the new Verizon Sim card. However there is no service at all. So do I still need to flash a firmware?
I really need this to operate on VZW service instead of T-Mobile.
Anyone successfully done this? IS it simple and I'm just missing something?
Thanks in advance.
Click to expand...
Click to collapse
You'll need to have the verizon radio running on it. You could just flash that, as mentioned here:
https://forum.xda-developers.com/verizon-htc-10/how-to/vzw-how-to-unlocked-model-vzw-t3376743
In that case you may also need to reset your radio settings to get full service, and it's also described in that thread.
Or, better in my opinion, change your cid and mid and flash the verizon ruu.
Tarima said:
You'll need to have the verizon radio running on it. You could just flash that, as mentioned here:
https://forum.xda-developers.com/verizon-htc-10/how-to/vzw-how-to-unlocked-model-vzw-t3376743
In that case you may also need to reset your radio settings to get full service, and it's also described in that thread.
Or, better in my opinion, change your cid and mid and flash the verizon ruu.
Click to expand...
Click to collapse
Hey thanks! I will look at both options. I am going to use Straight Talk for the carrier since its dirt cheap. I jsut need it to operate on VZW towers.
Thanks again.
Tarima said:
You'll need to have the verizon radio running on it. You could just flash that, as mentioned here:
https://forum.xda-developers.com/verizon-htc-10/how-to/vzw-how-to-unlocked-model-vzw-t3376743
In that case you may also need to reset your radio settings to get full service, and it's also described in that thread.
Or, better in my opinion, change your cid and mid and flash the verizon ruu.
Click to expand...
Click to collapse
Do you know where I can get the instructions for the MID/CID and the RUU files? Its been a while since I changed mine. I would like to try the verizon thing first and see if it works on straight talk. IF not, I would like to be able to flash back to TMO so I at least have a working phone.
scothern99 said:
Do you know where I can get the instructions for the MID/CID and the RUU files? Its been a while since I changed mine. I would like to try the verizon thing first and see if it works on straight talk. IF not, I would like to be able to flash back to TMO so I at least have a working phone.
Click to expand...
Click to collapse
Conversion process is described here:
https://forum.xda-developers.com/verizon-htc-10/how-to/guide-convert-unlocked-to-verizon-t3380615
Verizon RUUs are found here:
https://forum.xda-developers.com/ve...rizon-official-ruu-1-19-605-9-t3377586/page85
I'd use a Nougat RUU from the above link until you're sure you're sure you wanna stick with the Verizon software. If you install the Oreo RUU, and then downgrade back to T-Mobile which is still on Nougat, you'll lose your radio and will need to to an extra step to get it back.

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