[Q] Audio Recording bug? - Galaxy Note 3 Neo Q&A, Help & Troubleshooting

Hey guys, I've got a small problem with recording audio on my phone, the Samsung galaxy Note 3 Neo SM 750. Every 5 seconds or so, there's a small break in the audio being recorded. This happens when using the default Voice recording app, as well as any 3rd party app, like when recording a voice note in Whatsapp for example, or when taking a video in the camera app. As a result, now even when i record videos, the audio and the video are horribly out of sync.
Is this a mic problem? I'm using Stock touchwiz and i recently got an update to 4.4 kitkat. This problem seems to have arisen after that.
I would be most grateful for suggestions.
Thanks,

I have the same. After hard reset the problem fixes for some time, but the next day it returns. Impossible to use audio and video recording. I would appreciate any ideas to solve this.

Hello, I think I found the reason. Try to disable voice calling OK Google from any application. This seems to help.

guitarinrussia said:
Hello, I think I found the reason. Try to disable voice calling OK Google from any application. This seems to help.
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This is the solution, I have been facing this issue for a couple of months and I was about to flash a new rom haha.

yeah bro its working thanku for such a great solution

Related

[Q] Video apps low audio

Hello!
Alright so here's the deal. When I go to record videos on apps such as keek or vine or even now instagram - the videos all have such low audio it's like there is no audio unless I like yell in the video. Now when recording with the standard camera app everything is just fine - no audio problems. The volume is the same both times - at it's highest but I just can't seem to figure out what kind of problem this is. My mic is fine in phone calls etc etc - but any apps from google play = terrible audio! So... tell me people - what shall I do?
zmirza said:
Hello!
Alright so here's the deal. When I go to record videos on apps such as keek or vine or even now instagram - the videos all have such low audio it's like there is no audio unless I like yell in the video. Now when recording with the standard camera app everything is just fine - no audio problems. The volume is the same both times - at it's highest but I just can't seem to figure out what kind of problem this is. My mic is fine in phone calls etc etc - but any apps from google play = terrible audio! So... tell me people - what shall I do?
Click to expand...
Click to collapse
Same problem here, WHY is there no info about this, its incredibly annoying , im looking to sell my phone because of this issue has been going on since december
so... no one knows what to do ?
zmirza said:
Hello!
Alright so here's the deal. When I go to record videos on apps such as keek or vine or even now instagram - the videos all have such low audio it's like there is no audio unless I like yell in the video. Now when recording with the standard camera app everything is just fine - no audio problems. The volume is the same both times - at it's highest but I just can't seem to figure out what kind of problem this is. My mic is fine in phone calls etc etc - but any apps from google play = terrible audio! So... tell me people - what shall I do?
Click to expand...
Click to collapse
I have been having the same problem ever since instagram video came out...
and surprisingly I couldn't find ANYTHING online when i googled it .. .
I tried restarting... re-installing Instagram and nothing fixed... very low sound in video and i cant even hear it in both rear and front facing camera.. I even tried with headphones but no luck...
check out my videos on instagram and see the problem :'( ID : sinadanesh87
it's extremely annoying....
NOTE:
i also noticed that whenever I puch the camera to post something phone goes on SILENT mode itself... which is absolutely weird .... hope a fix is on the way.
thanks ..
i have the same problem!!
zmirza said:
Hello!
Alright so here's the deal. When I go to record videos on apps such as keek or vine or even now instagram - the videos all have such low audio it's like there is no audio unless I like yell in the video. Now when recording with the standard camera app everything is just fine - no audio problems. The volume is the same both times - at it's highest but I just can't seem to figure out what kind of problem this is. My mic is fine in phone calls etc etc - but any apps from google play = terrible audio! So... tell me people - what shall I do?
Click to expand...
Click to collapse
i have the same problem. Couldn't find the fix

Quiet microphone in Snapchat

Hi there
When recording videos with Snapchat, the sound is way too quiet. When using other apps like voice recorder or the camera app, it works fine. I also recently replaced the battery cover
I suspect the issue is something regarding which microphone Snapchat uses. Maybe the the mic doesn't function properly without the noice cancellation mic, which Snapchat may not utilise etc.
Does anyone else have this issue? Does anyone know how to fix it?
heres some more info on the problem: snapchat only records audio with the top mic on this phone, which is probably supposed to be used for noise cancellation. this issue is not apparent in all non-sense roms, like cm10.2 and aosp based romps; the mouthpiece mic is used to record audio so the audio works fine. but then in custom roms the camera profile is different, so it is not possible to record 10 second videos in snapchat. it stop recording at about 6 seconds. heres more info on the 2nd issue: https://jira.cyanogenmod.org/browse/CYAN-2343.
Thanks
jaw2floor said:
Hi there
When recording videos with Snapchat, the sound is way too quiet. When using other apps like voice recorder or the camera app, it works fine. I also recently replaced the battery cover
I suspect the issue is something regarding which microphone Snapchat uses. Maybe the the mic doesn't function properly without the noice cancellation mic, which Snapchat may not utilise etc.
Does anyone else have this issue? Does anyone know how to fix it?
heres some more info on the problem: snapchat only records audio with the top mic on this phone, which is probably supposed to be used for noise cancellation. this issue is not apparent in all non-sense roms, like cm10.2 and aosp based romps; the mouthpiece mic is used to record audio so the audio works fine. but then in custom roms the camera profile is different, so it is not possible to record 10 second videos in snapchat. it stop recording at about 6 seconds. heres more info on the 2nd issue: https://jira.cyanogenmod.org/browse/CYAN-2343.
Thanks
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Click to collapse
Heey .. I've the same problem with my HTC ONE X ... this is what I dislike about Android in general, each phone has its own running kinda system, yet all android apps are the same in every device despite the differences.
ssiiggaa said:
Heey .. I've the same problem with my HTC ONE X ... this is what I dislike about Android in general, each phone has its own running kinda system, yet all android apps are the same in every device despite the differences.
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Unless you own a Nexus, GPe, or soon a "Silver" certified device. Something maybe to consider when purchasing my next phone

[Q] Camcorder one channel audio (no stereo in video recordings, top mic low volume)

Hi,
I have very annoying issue in my Samsung Galaxy Note 2.
I'm running LiquidSmooth 3.1 (4.4.4 KitKat) ROM.
Cutting to the chase, when I'm recording video (through stock app or google camera from Play store) my phone records right channel audio very well (bottom microphone). Unfortunately audio recorded by top mic (left channel; camcorder mic) is very looooow on volume.
Example: I record a video, then I upload it on my computer, starts playing it - I can hear audio in right speaker, left one seems totally quiet. When turning volume up to the max, I can hear audio in left speaker but it's still very quiet.​
I thought it's just video recording problem, but I tested it with Easy Voice Recorder Pro - when recording mono, everything is fine. When recording stereo - same issue as while recording videos.
Does anybody encountered same issue? Is it software issue, maybe whole ROM related? Or is it hardware issue?
Thanks
MikeSome1 said:
Hi,
I have very annoying issue in my Samsung Galaxy Note 2.
I'm running LiquidSmooth 3.1 (4.4.4 KitKat) ROM.
Cutting to the chase, when I'm recording video (through stock app or google camera from Play store) my phone records right channel audio very well (bottom microphone). Unfortunately audio recorded by top mic (left channel; camcorder mic) is very looooow on volume.
Example: I record a video, then I upload it on my computer, starts playing it - I can hear audio in right speaker, left one seems totally quiet. When turning volume up to the max, I can hear audio in left speaker but it's still very quiet.​
I thought it's just video recording problem, but I tested it with Easy Voice Recorder Pro - when recording mono, everything is fine. When recording stereo - same issue as while recording videos.
Does anybody encountered same issue? Is it software issue, maybe whole ROM related? Or is it hardware issue?
Thanks
Click to expand...
Click to collapse
Well, not especially rom related, but all AOSP, CM etc. seem to have those sound issues atm. If it is important for you, consider a TW rom.
Androidwizzard said:
Well, not especially rom related, but all AOSP, CM etc. seem to have those sound issues atm. If it is important for you, consider a TW rom.
Click to expand...
Click to collapse
Okay, thanks for answer.
Is it happening to everyone or just some unlucky people?
MikeSome1 said:
Okay, thanks for answer.
Is it happening to everyone or just some unlucky people?
Click to expand...
Click to collapse
It is very common issue for all users, as I said: atm=at the moment. Even phone calls can suffer from mic troubles.
One important thing: It might be solved already lately or in the next hours or days. Read in the threads

[Q] The sound is shift

Good evening everyone ..
I noticed a problem I never had before with other smartphones (HTC / Samsung)
The sound is shift on all vidéo on YouTube or web ..
Or in my music from my phone the voice of music is finished then the time of the music is not finished..  But hey it's still not bother me too ..
But why all the videos on Web Browser (chrome / browser asus) or YouTube the sound is oshift ..?
The sound comes and then the person's lips move ..
Thank you for your reply
quadeur06 said:
Good evening everyone ..
I noticed a problem I never had before with other smartphones (HTC / Samsung)
The sound is shift on all vidéo on YouTube or web ..
Or in my music from my phone the voice of music is finished then the time of the music is not finished..  But hey it's still not bother me too ..
But why all the videos on Web Browser (chrome / browser asus) or YouTube the sound is oshift ..?
The sound comes and then the person's lips move ..
Thank you for your reply
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Click to collapse
yes im having video playback issues with my zenfone 2 ze550ml. i first noticed it on instagram videos. you know on instagram the videos replay automatically right, however mine will stop n play only once while the sound continues to go on repeat. later i noticed whatsapp videos does not snyc with the sound. the sound will be heard first before the mouth moves. many more video playback issues like on fb or others that occurs randomnly. anyone out there care to help?
munifbafana said:
yes im having video playback issues with my zenfone 2 ze550ml. i first noticed it on instagram videos. you know on instagram the videos replay automatically right, however mine will stop n play only once while the sound continues to go on repeat. later i noticed whatsapp videos does not snyc with the sound. the sound will be heard first before the mouth moves. many more video playback issues like on fb or others that occurs randomnly. anyone out there care to help?
Click to expand...
Click to collapse
Thank for your answer you have the same problem..
Same issue here... I'm getting very nervous about that
How do we bring this up to asus? I believe it is a software issue because it happens accross the different zen2 variants n not limites to only one variant.
I dont have sync issues... Both Audio/Video as well as time syncs perfectly... I am using ZE551ML with 2.15.40.10 pre-rooted...Videos playing from MX Player Pro and Audio files from PlayerPro..
Hmm, perhaps the higher end models r not affected...so far i can confirm from two devices. Ze500cl n ze550ml 16gb
Please check for latest system updates or when the next update becomes available. To optimize memory and performance go to:
apps/ASUS Support/Assistance/System/Optimize memory/follow detailed steps
apps/ASUS Support/Assistance/Software/Slow app operation/follow detailed steps
or online at http://www.asus.com/us/support/self-service/11/
Sincerely,
ASUS_USA
Who have a solution ?
And thank for the answer asus
Thanks asus, i hve checked in the zentalk forum n many other ppl having same problem, still no fix. Some says that rebooting will fix it for some time. But it will eventually come back. I noticed aft rebooting the problem video audio sync problem was minimised. But for instagram it will still stop n loop the audio only
Theres a new update that fixed this! So far soo gud!
Zenfone 2 video lagging
For those people people suffering from video lagging on facebook and instagram, just disable audio wizard and change battery settings to optimized.
munifbafana said:
Theres a new update that fixed this! So far soo gud!
Click to expand...
Click to collapse
On YouTube too?
Sent from my ASUS_Z00AD
Surprisingly, I disabled developer options and it works fine.

No Audio when recording video...

Just recently I have experienced a strange issue that whenever I record the video, afterward, I get no audio when I play it back.
The mic works flawlessly when I make or receive a call no there's no issue with the mic.
Here's what I've tried so far:
1. Flashing Stock ROM and the LineageOS 14.1 .
2. Changing many camera apps on playstore to record the video.
I have never used a Bluetooth headset with my phone so that also eliminates the possibility.
Can anyone figure this issue out as I am kinda confused whats wrong with this device...
Thanks!

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