Develop Bugs

Physical Keyboard stops working

Quite frequently, my glide's physical keyboard stops working. A reboot fixes it but is kind of annoying to do this once a day
This is a new phone (less than a week old) and I am trying to find out if this is a known issue and if there is a fix for it. If my phone is defective, I might be able to still get a replacement from newegg.
I notice that there was another thread in XDA on the same topic but it quickly moved on to discuss some other issue with no clear advice.
Thanks and appreciate your help,

urundai said:
Quite frequently, my glide's physical keyboard stops working. A reboot fixes it but is kind of annoying to do this once a day
This is a new phone (less than a week old) and I am trying to find out if this is a known issue and if there is a fix for it. If my phone is defective, I might be able to still get a replacement from newegg.
I notice that there was another thread in XDA on the same topic but it quickly moved on to discuss some other issue with no clear advice.
Thanks and appreciate your help,
Click to expand...
Click to collapse
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.

dudejb said:
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.
Click to expand...
Click to collapse
Thanks for the response. I went back to my old iPhone 3 (Yuck). Let me double check on that when I get home this evening.

urundai said:
Thanks for the response. I went back to my old iPhone 3 (Yuck). Let me double check on that when I get home this evening.
Click to expand...
Click to collapse
If it is launching Different apps then it is the Quick launch that is the cause. You can see what Shortcut is associated with which app go here:Settings -> Applications -> Quick Launch
Most Launch with Search + any key. Perhaps your search button is stuck.
JB

Mine has that problem as well usually requires a reboot as well but can't ever get it to just do it on command. U on a custom rom? Or stock?

If the random apps are opening, open the landscape keyboard and press the search button. If you accidentally press it and then you press a corresponding letter to open a certain app, it'll so that. And when you hit back, the phone thinks that you pressed the wrong letter key and has that quick open on. Just press search again. That's all lol
Sent from my SAMSUNG-SGH-I927R using xda premium

I also have the problem of physical keyboard that stops working. No random apps, it just stops working. What to do to fix the issue, aside from rebooting?
Thx

phatryan69 said:
Mine has that problem as well usually requires a reboot as well but can't ever get it to just do it on command. U on a custom rom? Or stock?
Click to expand...
Click to collapse
I am on stock. It's just annoying when it happens at least once in 2 days.
I am thinking of rooting it and installing a custom rom to see if that takes care of it. Will keep you all posted.
I might turn on the debugging level in the logs as well to see if I can find out what's going on. Given that this happens only every two days or so, not sure if that will help much but let me see.

antonyfirst said:
I also have the problem of physical keyboard that stops working. No random apps, it just stops working. What to do to fix the issue, aside from rebooting?
Thx
Click to expand...
Click to collapse
I am on Rogers stock ROM. At this point, it certainly looks like something to do with the software (will be hard to find several of us having the same hardware problem).

dudejb said:
Stops working all together or opens up different applications when you press a key? I had the latter. If it is the apps opening up double check you do not have any shift type button stuck as that would make it act funny and appear to not be working properly.
Tap on "ALT", "SHIFT", "SEARCH" see if that fixes it.
Click to expand...
Click to collapse
+1.
My keyboard stops working too, but this doesn't happen very often. I experience this about once in 3-4 weeks for now.

I have had this problem a few times as well (on stock AT&T).. QWERTY doesn't respond at all, reboot fixes it! Got me worried the first couple of times though

I continue to run in to this once in a while. I have tried pressing all kinds of keys (search, alt etc) with no success. At times, I see some of the keys working but not others.
Anyway, this looks like software / driver issue. Looks like reboot is the only cure so far.

[Q] Server error occurred. Restart Camera.

The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!

jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
Just a guess.. but you did in another posting say...
jacqueline robert said:
I install S5 Video App but it does not work properly in my note3. Can I use it in my device?
Click to expand...
Click to collapse
Which indicates you have been making changes to your phone related to video. Did you remove that or are you still using it.
Without knowing what your phone condition is in, it is very possible that other changes you have made is causing the problem as well...
Like...
jacqueline robert said:
Thanks For your Great Tutorial. It really helps me to update my Modem.
Click to expand...
Click to collapse
jacqueline robert said:
I think gravity box is better than other.
Click to expand...
Click to collapse
Most don't need to update their modem and if you installed software that modifies how your phone works, you might try turning them off or uninstalling them to see if they are the cause of your problems.

jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
ive also experiencing this SERVER ERROR OCCURED. RESTART CAMERA.. do you find a solution or did you fix it??? thnks..

Server error occurred. Restart Camera.
Same error on Galaxy A5.
Android 4.4.4
Tried: force stop, clean cache, clear data - problem repeatet!
Any help?

jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
u could try booting in safe mode and test if theres any app or tweak that is causing it. or u could enter Service / Test / Hidden functions by dialing *#0*# on your phone dialer and u gonna get to the service mode and check camera itself. also theres another one of those USSD codes that brings u to check the phone gadgets hardware /firmware version to see if it same as the camera app... u could also do a full factory restore from recovery screen if nothing else works remember to do a backup first @ titanium backup.. or if you have fair tech skills u could remove the back cover and remove the battery plate and check if tje battery connectors are in place im sure u could find a note 3 tear down video around.. i had the same problem but with the frontal camera and ended up been the camera was defective and replaced it and worked like charm

I know this thread is kinda old, but since it is on the first page on google's query, I'll post a solution here (found on another site).
The solution is to turn off the phone and remove battery for 10-20 seconds. This should resolve the issue.
Some users report that the issue occurs when you charge your phone via PC or laptop USB port. So, to avoid this, prefer original charger.

thanks
thank you for replying even if the post is old! it simply worked while i was about to sell my phone ! good thing i saw your reply first!

Did you ever find a fix?

How to get Snapchat (Casper) to work in W10 Mobile!!!

This is just copied and pasted from my forum post on windows central, I figured it would be seen by more people here! Oh and i cant post screenshots because im still a new member on the XDA forum but you can see screenshots on the windows central post! Just search for my username to find it.
Guys, I figured it out!! Casper does work and will let you send snaps!
So I was messing around with Snapchat (Casper) on my Nokia Lumia 920 and I almost had a heart attack when I saw a picture that I had took pop up with the editor like it was ready to send (which it did). So here is what I did:
1st I opened up Casper (duh)
2nd I took an image from the camera (IMPORTANT: make sure you've set Casper to use the installed camera app)
oh and also I found this to only work with the front camera (probably because of the lower image quality/image size??)
3rd This is the hardest part...waiting (now i know you will all probably think this is a trick but i promise its not, I've done this three times so far and its worked.)
You have to wait for about 1 min and 10 seconds, I know this sounds ridiculous but just make sure the screen doesn't time out or anything, I timed it on my watch. Then Casper will pop up with your image in the editor:
Ta-Da send as usual!
I'm really hoping that this will work for all of you! I was very excited when I got this to repeat multiple times! I first figured this out when I took a random selfie and I went to my stories, then I clicked on someones story and I pressed send as snap when that editor popped up I blacked out the screen using an emoji and I way typing something to send to my friend when the image I took earlier flashed up in front of me and startled me a little, lol!

you can tell me what version are you using? I am not able to sign in with the last two versions available in my lumia 930

It doesn't work for me. I use Casper, set the Installed Camera app as default. Already tried Blackberry mode on/off but no change. It just goes to the startscreen, but the app doesn't close. Looks like it's trying to open the camera but insted pushes me back to startscreen.
I have a Lumia 920 with win 10 mobile 10512 (Fully unlocked)
Please help...

viniciiusmuniz said:
you can tell me what version are you using? I am not able to sign in with the last two versions available in my lumia 930
Click to expand...
Click to collapse
Im Using W10 Build: 10512
Im Using Casper Version: 1.3.0.1
Is the keyboard popping up on your version?? if you dont have a keyboard that pops up in the app im afraid to say you will have to hard reset your phone by first backing up everything and then going to settings>system>about>reset your phone
*THIS WILL DELETE EVERYTHING FROM YOUR PHONE BE CAREFUL*
The new fix for this is on the forum you do not have to reset your phone.
Good luck getting it to work

GlenniBoy said:
It doesn't work for me. I use Casper, set the Installed Camera app as default. Already tried Blackberry mode on/off but no change. It just goes to the startscreen, but the app doesn't close. Looks like it's trying to open the camera but insted pushes me back to startscreen.
I have a Lumia 920 with win 10 mobile 10512 (Fully unlocked)
Please help...
Click to expand...
Click to collapse
Did you update your windows camera from the app-store, mine is fully updated, try deleting and reinstalling Casper, maybe that will work?

Doesn't work with my 930.
Edit: Actually seems to work, the image ends up just randomly popping up on your screen

devize said:
Doesn't work with my 930.
Edit: Actually seems to work, the image ends up just randomly popping up on your screen
Click to expand...
Click to collapse
Hmm I wonder if the time that it takes for the image to pop up is different per device, I would try timing it on the 930, let us know what you get!!

zombiegator said:
Hmm I wonder if the time that it takes for the image to pop up is different per device, I would try timing it on the 930, let us know what you get!!
Click to expand...
Click to collapse
I've got a 100% record with getting this working so far, without even having to do your 3rd step of waiting 1 minute. It usually takes around 30 seconds, give or take 5 after taking a picture and pressing the tick before it pops up on my screen. Only works for front facing cam it seems. Sometimes it won't work just sitting there waiting for the image to pop up so I'll have to play around with the app by viewing/downloading a picture or two from someone's story, exiting back to the main screen and then it'll pop up. I don't know if this is necessary or me just getting impatient but so far it's worked every time for me. Also works quicker when the app is freshly opened, so if you've been playing around with it by viewing snaps before you try sending one it'll probably take longer to pop up.
So if you haven't gotten it to work, try taking a picture with the FFC and after about 30 seconds, just play around with the app, view stories etc. and then press back out of their story onto the main screen, rinse and repeat until it pops up randomly within the next 30-60 seconds. It's taken up to 1:30 from pressing the tick for it to pop up sometimes but so far I've got every picture that I've taken with the FFC on mine to eventually pop up. I have blackberry mode turned on as well.

zombiegator said:
Im Using W10 Build: 10512
Im Using Casper Version: 1.3.0.1
Is the keyboard popping up on your version?? if you dont have a keyboard that pops up in the app im afraid to say you will have to hard reset your phone by first backing up everything and then going to settings>system>about>reset your phone
*THIS WILL DELETE EVERYTHING FROM YOUR PHONE BE CAREFUL*
Good luck getting it to work
Click to expand...
Click to collapse
Um, no, you do not have to reset your phone. There is a thread in this forum here that will instruct you how to restore the keyboard, and it works. The solution had been found and posted before you wrote that; why would you tell someone to wipe their phone if they don't have to?

Darrian said:
Um, no, you do not have to reset your phone. There is a thread in this forum here that will instruct you how to restore the keyboard, and it works. The solution had been found and posted before you wrote that; why would you tell someone to wipe their phone if they don't have to?
Click to expand...
Click to collapse
Because I didn't know there was another way to do it, my keyboard did the same thing and I had to reset my phone. Thanks for sharing the link though!

Sure thing. I actually reset my phone a few times over a couple days, trying to get everything working perfectly, but I was checking here several times a day for a solution. I needed Access Point to access cellular data, but it has to be installed on 8.1 and then upgraded to 10; you can't install it on a fresh 10 install. I was incredibly frustrated when my kb stopped working in my android apps every time, where it would work fine after a reset but then I could only use wifi and I would have to use the recovery tool again or deal with not having any data. Despite the bugs I think 10166 ran better and I hope they push another build soon.

Darrian said:
Sure thing. I actually reset my phone a few times over a couple days, trying to get everything working perfectly, but I was checking here several times a day for a solution. I needed Access Point to access cellular data, but it has to be installed on 8.1 and then upgraded to 10; you can't install it on a fresh 10 install. I was incredibly frustrated when my kb stopped working in my android apps every time, where it would work fine after a reset but then I could only use wifi and I would have to use the recovery tool again or deal with not having any data. Despite the bugs I think 10166 ran better and I hope they push another build soon.
Click to expand...
Click to collapse
Yeah, I agree with you, 10166 did run better in terms of compatibility IMO, I think the only thing that 10512 did for me was increase the battery life by like 1000% lol

How took an image from the camera?

MCSPECJAL said:
How took an image from the camera?
Click to expand...
Click to collapse
Read the description up top, you have to make sure Casper is set to use the default camera not the Casper camera

zombiegator said:
Im Using W10 Build: 10512
Im Using Casper Version: 1.3.0.1
Is the keyboard popping up on your version?? if you dont have a keyboard that pops up in the app im afraid to say you will have to hard reset your phone by first backing up everything and then going to settings>system>about>reset your phone
*THIS WILL DELETE EVERYTHING FROM YOUR PHONE BE CAREFUL*
Good luck getting it to work
Click to expand...
Click to collapse
theres no need to reset, there is a method to manually install the keyboard, duh!

surya467 said:
theres no need to reset, there is a method to manually install the keyboard, duh!
Click to expand...
Click to collapse
I know... Someone already mentioned that in the post right below the one you quoted and I responded to them. Like I said earlier, I didn't know that at the time, I will try changing my post to avoid future confusion.

White dot and mouse pointer on my M8

Hi XDA!
I have a HTC one m8 s-off currently using CM12. 1 and I have the most peculiar behavior for the last few weeks. If I open Google maps, a white-blue dot appears in the center of the screen, blinking and with a black mouse cursor sometimes visible under it, and it makes the device unusable until I manage to switch app or reboot... Any idea what that might be?

jvanhoenacker said:
Hi XDA!
I have a HTC one m8 s-off currently using CM12. 1 and I have the most peculiar behavior for the last few weeks. If I open Google maps, a white-blue dot appears in the center of the screen, blinking and with a black mouse cursor sometimes visible under it, and it makes the device unusable until I manage to switch app or reboot... Any idea what that might be?
Click to expand...
Click to collapse
Settings/developer options/show taps
thats what it looks like, dont know why its only in the one app though.

miffymiffy said:
Settings/developer options/show taps
thats what it looks like, dont know why its only in the one app though.
Click to expand...
Click to collapse
Thanks miffymiffy for the answer, however that's not it, 'show touches' is already off, and this behavior actually steals the focus of the touch screen and render it unusable. It's a bit more severe than a developer setting I'm afraid, but stumped as to what is going on... (of course I've reinstalled and cleared cache on Google maps a few times already, not helping...)

You can even see the mouse cursor under the dot on this screen shot... Why is there a mouse cursor on my phone? :silly:

i have the same issue. so far if your downgrade your maps version or turn off GPS/Location setting it fixes the problem.

I had the same issue with lot of non-Sense Marshmallow ROMs. It also happens in many of Google Cardboard apps. Switched to Nougat build of Resurrection Remix ROM and haven't had the issue since.
Most of the Sense MM ROMs seemed to work without issues, at least with cardboard app that I used to test it.

i have the same issue and the old google maps is ok with android l sense 7 roms.after i change the rom ,it doesn't show again.

Anyone manage to find a solution to this?

ouyin2000 said:
Anyone manage to find a solution to this?
Click to expand...
Click to collapse
If you have ES File Explorer installed, thats the problem.
Go to the settings of Es File Explorer and uncheck ES Swipe and all the sub-categories. Dot will disappear.
Let me know if this solved your problem.

Topic fdG-khbLQwI in the google forum seems to be the same discussion
productforums
{dot}
google
{dot}
com
{slash}
forum
{slash}
#!topic
{slash}
maps
{slash}
fdG-khbLQwI

Can't press 'Install' when installing an APK

Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.

I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!

I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Sent from my G3223

Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.

mikeandjaimie said:
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
Click to expand...
Click to collapse
Thanks for your feedback and I have also had that problem too. Of course yes we can go into app settings and enable and like you stated it's a pain haha. I know this isn't the place to point these problems out and get them fixed but it's nice to know I'm not the only one ??
redincali said:
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Click to expand...
Click to collapse
Yes dude, that's correct and thanks for that valuable information I do clean my cache regularly and can't say I've come across the problem for a while, so thanks again.
exonym said:
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
Click to expand...
Click to collapse
I'd like to mention I have disabled and uninstalled quite a lot too, but I can't say if this adds to the problem. It'd just be really nice to hopefully get the new build of software that was recently announced on Xperia Blog but I can't say if this will fix the problems etc. I don't know? ??
Sent from my Sony Xperia XA1 Ultra using XDA Labs

LevsOG said:
Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
Click to expand...
Click to collapse
I've experienced this issue as well and the culprit seemed to be an overlay permission from another app. As I'm sure everyone knows, this phone's screen is very bright even at it's lowest setting. I like to read at night and the light bothers my wife so I started using an app called Nightowl that further dims the screen. Nightowl produces a overlay that dims the entire screen. If i happen to be running nightowl and try to install the app, I can't tap install. Once I turn off the app I'm able to install like normal. Hope that helps lead you in the right direction as restarting the phone every time a problem presents itself is kind of a bummer.