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I have had the One for a few days now and have been having data problems. I wanted to wipe the cache partition in recovery, but I cant get to it.
The phone is 100% stock.
I pwr+vol dn to get to the bootloader, then I select recovery and hit the power button. I get the HTC splash screen, then the screen goes black for 10-20 seconds and the phone reboots. I have tried every button combo I could find while the screen is black, but no luck so far.
From what I have found online, after selecting recovery in bootloader the phone should load a screen with a red triangle, then from there pwr+ vol up takes you to recovery. Even this doesn't work.
I talk to Verizon tech support and a guy in a corporate store and they both said that the One has no recovery.? I don't believe them.
I would really like to know what I'm missing here?
Try holding the vol up button and pressing the power button a few times.
.kronos. said:
Try holding the vol up button and pressing the power button a few times.
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Click to collapse
I tried, but still no recovery. I called HTC and they said I have a defective phone.
m1911a1 said:
I tried, but still no recovery. I called HTC and they said I have a defective phone.
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Click to collapse
are you pressing vol up first and then pressing the power button? if that fails, release the buttons and try the same thing again.
.kronos. said:
are you pressing vol up first and then pressing the power button? if that fails, release the buttons and try the same thing again.
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Click to collapse
I did try this multiple times. The strange thing is that after I select recovery from the bootloader the screen goes black. Shouldn't it display an icon with two green arrows forming a circle, or red triangle or something?
m1911a1 said:
I did try this multiple times. The strange thing is that after I select recovery from the bootloader the screen goes black. Shouldn't it display an icon with two green arrows forming a circle, or red triangle or something?
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Click to collapse
try a factory reset from the bootloader after you back up everything that you can.
The HTC One was showing different odd behaviors with different recoveries on some isolated incidents before.
I have seen a few times that recoveries broke due to some random stuff happening. I have not seen the stock recovery break though. Interesting.
In the cases i have seen, a RUU did always help. Or put differently: re-flashing the recovery helped, no matter how it was done.
Sometimes its even enough if you just put the phone to fastboot mode and do a "fastboot erase cache" in cmd.
If you feel familiar with ADB and fastboot, you can obtain a stock Verizon recovery image here on XDA and flash it, using fastboot (provided you managed to unlock your phone or did the new s-off method).
Maybe first try to fastboot erase cache too.
Then, if you are S-ON and locked, you would need a Verizon RUU, which is not available as far as i know. So that would mean then service if none of the tips here help you. The service centers have the RUU's.... for them its a matter of a few minutes to fix it i guess...
m1911a1 said:
I have had the One for a few days now and have been having data problems. I wanted to wipe the cache partition in recovery, but I cant get to it.
The phone is 100% stock.
I pwr+vol dn to get to the bootloader, then I select recovery and hit the power button. I get the HTC splash screen, then the screen goes black for 10-20 seconds and the phone reboots. I have tried every button combo I could find while the screen is black, but no luck so far.
From what I have found online, after selecting recovery in bootloader the phone should load a screen with a red triangle, then from there pwr+ vol up takes you to recovery. Even this doesn't work.
I talk to Verizon tech support and a guy in a corporate store and they both said that the One has no recovery.? I don't believe them.
I would really like to know what I'm missing here?
Click to expand...
Click to collapse
When i first got my One a couple of weeks ago, i tried accessing recovery as well and got the same results. Black screen and seemed to freeze up for about a minute then it would boot into android. This was while i was 100% stock and locked. After s-off and flashing cwm i have no problems getting into recovery.
Sent from my HTC6500LVW using Tapatalk
sacnotsack said:
When i first got my One a couple of weeks ago, i tried accessing recovery as well and got the same results. Black screen and seemed to freeze up for about a minute then it would boot into android. This was while i was 100% stock and locked. After s-off and flashing cwm i have no problems getting into recovery.
Sent from my HTC6500LVW using Tapatalk
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Click to collapse
Mine came the same way, no functional stock recovery...(strange)
After S-Off and unlocking and loading a custom recovery, it hasn't had any Recovery related issues at all.
Getting into recovery on a completely stock device is tricky. I had the same issue. You select recovery from the hboot menu and wait till the screen goes black. I mean, completely off. Then hold the volup + power buttons.
Took me a few tries, but once I figured it out I was able to get in almost always.
ak074 said:
after selecting recovery from the bootloader, wait 40 seconds after the screen goes black. you should then see the red triangle and exclamation mark. you can also just hold vol up and keep tapping the power button. if you do it right, you should see yellow text at the bottom that says "Mount SDCARD failed 1 times" then 2 times, 3 times, 4 times, 5 times. this is what the phone is doing while the screen is black. pressing vol up and power a few times enables this to be shown. when that's done, you will see the triangle as you are used to seeing. hope this helps! hit the thanks button if it does :good:[/
After I did the volume up and the power button some tiny text came up on the screen (green) and went thru the routine you described and a green triangle came up and written underneath it said ANDROID RECOVERY or something like that. The text was so small I had to use a magnifying glass to read it. While in that recovery you have the option to wipe the cache partition, apply from sd card, apply from phone storage,apply from cache and wipe data / factory reset. So evidently this phone's recovery is wierd. HTC probably didn't expect anyone but developers to use it.
Sent from my 4G LTE HTC One
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Hey there, so my phone randomly decided to stop working today.
Whenever I put the battery in the phone or plug in the charger, the Samsung screen loads then nothing. This all happens without me pushing the power button btw. Then the power button doesn't work, nor can I access recovery.
Like I mentioned, this all happened very suddenly and unexpectedly. I haven't flashed a rom in awhile so I'm not sure what caused the problem. One tidbit worth mentioning is that my phone would randomly reboot on the rom I've been using, but it wouldn't happen too often.
Any help would be greatly appreciated. Not exactly sure what I should do in this situation. Thanks for reading.
nfsplayer99 said:
Hey there, so my phone randomly decided to stop working today.
Whenever I put the battery in the phone or plug in the charger, the Samsung screen loads then nothing. This all happens without me pushing the power button btw. Then the power button doesn't work, nor can I access recovery.
Like I mentioned, this all happened very suddenly and unexpectedly. I haven't flashed a rom in awhile so I'm not sure what caused the problem. One tidbit worth mentioning is that my phone would randomly reboot on the rom I've been using, but it wouldn't happen too often.
Any help would be greatly appreciated. Not exactly sure what I should do in this situation. Thanks for reading.
Click to expand...
Click to collapse
try to be quicker to access recovery, power off the phone. then press the power, vol up, and home then AS SOON as you see the blue text on the left top side of the samsung logo screen let go of the buttons, it should boot into recovery then wipe data factory reset and reboot.
Andy_nu said:
try to be quicker to access recovery, power off the phone. then press the power, vol up, and home then AS SOON as you see the blue text on the left top side of the samsung logo screen let go of the buttons, it should boot into recovery then wipe data factory reset and reboot.
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Click to collapse
Yeah, I was able to do that once, but then the phone just goes to a black screen and doesn't load anything
nfsplayer99 said:
Yeah, I was able to do that once, but then the phone just goes to a black screen and doesn't load anything
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Click to collapse
flash this recovery attached with odin by booting into download mode via power vol down and home, wipe data factory reset and reboot
http://www.androidfilehost.com/?fid=9390212717148635222 (recovery)
http://www.androidfilehost.com/?fid=9390275921635705049 (odin)
place in pda with only f. reset time and auto reboot checked. it SHOULD only take about 10 seconds to flash. as soon as your phone reboots hold the recovery combo and it should go to it
I can't really access download mode either.
I'll get to the screen that asks if I want to go into download mode, then push the up on the volume rocker, get to the next screen, but then it goes black about a second later.
Thanks for all the help so far though.
nfsplayer99 said:
I can't really access download mode either.
I'll get to the screen that asks if I want to go into download mode, then push the up on the volume rocker, get to the next screen, but then it goes black about a second later.
Thanks for all the help so far though.
Click to expand...
Click to collapse
kinda odd. never had that happen before. ,maybe you could try to reflash the download mode into your phone using this method
http://forum.xda-developers.com/showthread.php?t=2369125(make sure you use a debrick.img http://d-h.st/iEy for att not sprint BTW)
or use a jig. since your phone can still access the boot interface.
nfsplayer99 said:
I can't really access download mode either.
I'll get to the screen that asks if I want to go into download mode, then push the up on the volume rocker, get to the next screen, but then it goes black about a second later.
Thanks for all the help so far though.
Click to expand...
Click to collapse
Have you done this and then connected the USB to see if ODIN will recognize the phone? it's entirely possible that you are getting into download mode, but just can't see it..
It's certainly worth a try.
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
th3lawmak3r76 said:
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
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Click to collapse
Hi,
I am also having same problem. Could you please tell me how to resolve it?
Thanks.
I have also same problem tooo.
use adb command
fastboot erase cache
Or this: http://forum.xda-developers.com/showthread.php?t=2722242
kumar1986 said:
Hi,
I am also having same problem. Could you please tell me how to resolve it?
Thanks.
Click to expand...
Click to collapse
Well if those didn't solve your problem what I did was let my M8 run out of battery and then plugged it into my computer holding power+volume down and that allowed me to get into the bootloader and then into fastboot. I then erased the cache and entered recovery where I had a backup ready.
I'm experiencing the same problem, and still working on solving it. But for those who are stuck in the boot screen and need to shut off their phone so that they can boot up into recovery (power + vol down), hold down BOTH volume buttons and the power button and the phone will shut off in a few seconds. I couldn't find this anywhere and was getting annoyed waiting for the juice to run out so I tried a few things and this worked.
edit: turns out it's just volume UP and power to 'battery pull' the phone, not both, although that will work because you're pushing on up
HTC ONE M8 Stuck on Splash screen
th3lawmak3r76 said:
Well if those didn't solve your problem what I did was let my M8 run out of battery and then plugged it into my computer holding power+volume down and that allowed me to get into the boot loader and then into fast boot. I then erased the cache and entered recovery where I had a backup ready.
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Click to collapse
You can also try this if you're not willing to wait for the battery to drain. I also ran into that very same problem, being stuck on the htc splash screen.. However this is how I fixed it. Like one of the posters above i too held the volume button up while at the same time holding down the power button. My HTC One M8 would just reboot back to the splash screen. So, i went through all of the steps above again but this time as the screen went off still holding the power button down. I immediately slid my finger from volume up to down. I continued holding it in the volume down position until the boot loader come up. I selected recovery from there and did a cache wipe and restored a NAND backup. I hope this helps someone.
Found a pretty easy fix
It's a somewhat common problem as I can tell,w hen the device stops on the splash screen (where it says "POWERED by Android") ,, and it has a pretty easy fix, which does not require drain the battery or erase the cache from ADB and so on ! What you do is, you hold down Volume UP + Power Button and keep it pressed till the device will re-restart itself and will boot in to the system (unless you completely f-ed up your system).
Good luck
I have found a way
th3lawmak3r76 said:
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
Click to expand...
Click to collapse
Press and hold the Volume Up key and the Power button until you see a black screen. As soon as you see it press the Volume Down key and the Power button at the same time. This should get you to your bootloader.
HTC One M8 Stuck on BootLogo
CyDroid1 said:
....held the volume button up while at the same time holding down the power button.....as the screen went off still holding the power button down...immediately slid my finger from volume up to down.....continued holding it in the volume down position until the boot loader come up.....
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Click to collapse
thanks a lot. that did the trick.
So I downloaded the Stock Recovery from Mr Hofs Collection of Stock Recovery thread in General Section.
I flashed stock recovery, all went well. I attach picture of command prompt to show.
After I flashed it though and went to recovery it just gave me a black screen with a little phone in the middle, in the middle of the little phone was a red triangle with an upside exclamation mark. It was stuck like that for the better part of half an hour(pressed volume down with power, held power alone for minutes on end) nothing. No writing on it nothing.
Luckly as I was busy starting this thread now it just rebooted on its own and went back into the system. Is it totally fixed now or will it give me problems when I go into recovery? Should I go into recovery again?
How do I check if stock recovery is fine now or if there are any problems? I don't want it to hang and/or brick now.
Please if I made a mistake somewhere, tell me what I did wrong for future reference, I don't think I did anything wrong with commands
You can see at bottom of command prompt to, I even tried fastboot devices / adb devices to see if it picks anything up because I get the sound the computer makes when it's connected to USB so the computer at least picked up something.
Should I sell the phone now? lol
Boot again into recovery using the method you described. Once you see the android with red triangle image press and hold the volume up key and then press the power button while keeping the up button pressed. You'll enter the stock recovery.
This is the normal way of booting into stock recovery. You are fine!
umsheikh said:
Boot again into recovery using the method you described. Once you see the android with red triangle image press and hold the volume up key and then press the power button while keeping the up button pressed. You'll enter the stock recovery.
This is the normal way of booting into stock recovery. You are fine!
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Click to collapse
I tried going back into recovery, got to the screen with the triangle and and pressed volume up and power button like you said. Instead of then taking me into stock recovery, it just vibrates and then reboots the phone.
BerndM14 said:
I tried going back into recovery, got to the screen with the triangle and and pressed volume up and power button like you said. Instead of then taking me into stock recovery, it just vibrates and then reboots the phone.
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Click to collapse
hmm...i am running TWRP on GPE so i am not able to test this directly. Let's try one more time, but this time follow these steps:
- go back to recovery and wait for the red triangle screen
- wait for 5 - 10 seconds (don't think this is necessary, but try it anyways)
- this time press both volume up and down keys, and while holding them down press the power button
hopefully this will work. Otherwise i can try on a friends phone in the morning and give you the right combo.
umsheikh said:
hmm...i am running TWRP on GPE so i am not able to test this directly. Let's try one more time, but this time follow these steps:
- go back to recovery and wait for the red triangle screen
- wait for 5 - 10 seconds (don't think this is necessary, but try it anyways)
- this time press both volume up and down keys, and while holding them down press the power button
hopefully this will work. Otherwise i can try on a friends phone in the morning and give you the right combo.
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Click to collapse
Same thing, just vibrates and then reboots
What are you hoping for? You have stock recovery installed now. You seem to have discovered why there are custom ones.
BenPope said:
What are you hoping for? You have stock recovery installed now. You seem to have discovered why there are custom ones.
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Click to collapse
With no recovery options, is that right though? It doesn't show me anything written on the screen and when I press "up volume and power" this should take you to some options, it gives nothing, it just reboots.
Not right then? Or will it still work fine just as it is now for OTAs?
P.S I have tried all methods given by umsheikh, I downloaded quickboot to try it, I did an adb reboot recovery to see if I can go through there, did it manually, shut off, wait a bit, turn back on go to recovery press power, wait 10secs press up and power, nothing, all of them just reboots the phone. It's bugging me lol
If you say it's right though and there is no need for me to actually see the options that it gives and I'll still receive my OTAs etc then fine, I'll leave it then, but I don't think it's right, is it?
Getting into the options is fiddly, but it sounds right. Try fastboot erase cache
BenPope said:
Getting into the options is fiddly, but it sounds right. Try fastboot erase cache
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Click to collapse
Thank you, clearing cache worked, I see options now in recovery :good:
so I have never touched my htc 10 system setting's unlocked bootloader or anything.... I sat my phone down to charge and when I went back I'm stuck in a loop all I can do is hold the volume buttons and power which gives me white screen with the options.. all options seem to take me back to the loop anyone help how to unbrick it before I smash it against the wall then pour acid onto it please help
isaac1993 said:
so I have never touched my htc 10 system setting's unlocked bootloader or anything.... I sat my phone down to charge and when I went back I'm stuck in a loop all I can do is hold the volume buttons and power which gives me white screen with the options.. all options seem to take me back to the loop anyone help how to unbrick it before I smash it against the wall then pour acid onto it please help
Click to expand...
Click to collapse
If you get into Fastboot (white screen withe the options), you should be able to run the RUU with the phone connected to a computer, which will wipe the phone, but will also make it usable again, via the least technical way possible.
You should be able find the Correct RUU for your carrier or unlocked device from HTC's website here: http://www.htc.com/us/support/updates.aspx
Capt'n Mal said:
If you get into Fastboot (white screen withe the options), you should be able to run the RUU with the phone connected to a computer, which will wipe the phone, but will also make it usable again, via the least technical way possible.
You should be able find the Correct RUU for your carrier or unlocked device from HTC's website here: http://www.htc.com/us/support/updates.aspx
Click to expand...
Click to collapse
RUU's are run via download mode, not from the bootloader menu, as you have described.
Capt'n Mal said:
If you get into Fastboot (white screen withe the options), you should be able to run the RUU with the phone connected to a computer, which will wipe the phone, but will also make it usable again, via the least technical way possible.
You should be able find the Correct RUU for your carrier or unlocked device from HTC's website here: http://www.htc.com/us/support/updates.aspx
Click to expand...
Click to collapse
hi I have tried to ruu but as phones stuck in loop it wont charge over 30% sadly
Have you tried the volume down+Power Button method to get in recovery and reset to factory setting option? If you do this, all your data will be erased, just a fair warning. Hold volume down+Power button for 15-20 seconds, screen will go black and as soon as HTC logo appear, let the power button go while keeping the volume down pressed. Good luck!
Gr8man001 said:
Have you tried the volume down+Power Button method to get in recovery and reset to factory setting option? If you do this, all your data will be erased, just a fair warning. Hold volume down+Power button for 15-20 seconds, screen will go black and as soon as HTC logo appear, let the power button go while keeping the volume down pressed. Good luck!
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Click to collapse
when I try this the grey htc logo just appears and then reappears
Gr8man001 said:
Have you tried the volume down+Power Button method to get in recovery and reset to factory setting option? If you do this, all your data will be erased, just a fair warning. Hold volume down+Power button for 15-20 seconds, screen will go black and as soon as HTC logo appear, let the power button go while keeping the volume down pressed. Good luck!
Click to expand...
Click to collapse
I am having the same issue....You cannot get into recovery or download mode, it loops too. All you can do is to get into the bootloader.