[Q] N3N duos problems - Galaxy Note 3 Neo Q&A, Help & Troubleshooting

Hello all,
I got problem with my Samsung Galaxy Note 3 Neo duos, SM N-7502...
My laptop couldn't detect my phone but only charging
Tried to change the cable data but still the same
Installing KIES or KIES 3 but also same can't detect my phone
More strange bug right now my phone when I tried to switch off only showing battery icon like charging but not off completely the its suddenly on again...
Help, anyone have the same problem...???
How to solve the issue?
Thanks for your assistance

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[Q] Note 3 neo duos SM N7502 problem

Hello all,
I got problem with my Samsung Galaxy Note 3 Neo duos, SM N-7502...
My laptop couldn't detect my phone but only charging
Tried to change the cable data but still the same
Installing KIES or KIES 3 but also same can't detect my phone
More strange bug right now my phone when I tried to switch off only showing battery icon like charging but not off completely the its suddenly on again...
Help, anyone have the same problem...???
How to solve the issue?
Thanks for your assistance

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