I've recently been having problems update both of my parent's Samsung Galaxy Tab 3 7.0 WiFi edition firmware from Kitkat 4.4.2 to Kitkat 4.4.4 via OTA. Everytime I attempt to perform the firmware it would crash at the 31% progress mark and reboot normally, then a "Firmware Update Error, please update using Kite via a PC" error message.
Has anybody else experience the same problem updating their Samsung Galaxy Tab 3 7.0 to Kitkat 4.4.4 via OTA or Kites connected to a PC?
Have exactly the same problem at the same point. No solution so far. Will post update if sorted.
I contacted Samsung Support Services about this problem and they want me to participate in a live interactive session, where they can help me install the firmware. But I honestly don't think thats gonna help as I think the Kitkat 4.4.4 firmware update maybe nuked in the first place.
DarkGuyver said:
I've recently been having problems update both of my parent's Samsung Galaxy Tab 3 7.0 WiFi edition firmware from Kitkat 4.4.2 to Kitkat 4.4.4 via OTA. Everytime I attempt to perform the firmware it would crash at the 31% progress mark and reboot normally, then a "Firmware Update Error, please update using Kite via a PC" error message.
Has anybody else experience the same problem updating their Samsung Galaxy Tab 3 7.0 to Kitkat 4.4.4 via OTA or Kites connected to a PC?
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Having the same issue here, have tried via both OTA and KIES which result in the 31% fail.
Would love to see this resolved, not because I'm bothered by the update, more that the message popping up is worse than a nagging ad.
Care to share the name of that FW and check if it is listed at www.sammobile.com
DarkGuyver said:
I've recently been having problems update both of my parent's Samsung Galaxy Tab 3 7.0 WiFi edition firmware from Kitkat 4.4.2 to Kitkat 4.4.4 via OTA. Everytime I attempt to perform the firmware it would crash at the 31% progress mark and reboot normally, then a "Firmware Update Error, please update using Kite via a PC" error message.
Has anybody else experience the same problem updating their Samsung Galaxy Tab 3 7.0 to Kitkat 4.4.4 via OTA or Kites connected to a PC?
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Click to collapse
Same problem, no cure found as yet, but i have sent an email to Samsung, will report back when they do.
andynroid said:
Care to share the name of that FW and check if it is listed at www.sammobile.com
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Click to collapse
OK, now I think I may have notice what the problem is. On sammobile the firmware update is stated as a update for 4.4.2 Kitkat rather than 4.4.4 Kitkat. I think that maybe what is causing the problem as somebody at Samsung has clearly released a update patch for 4.4.2 Kitkat but has somehow nuked and released it as 4.4.4 Kitkat firmware update.
Deblow said:
Same problem, no cure found as yet, but i have sent an email to Samsung, will report back when they do.
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Hopefully you will have better luck than I did! I've been emailing Samsung for weeks since I've had this problem and they have yet to get back to me.
[Update]
I just received a phone call today from Samsung Support UK, I explained my problem very clearly and they have explained that it is not a problem at their end. But they have recommended me that I should do a factory reset of both my parents SGT 3 7.0s and then attempt to install the firmware update. Which is completely stupid as I'm not the only person to experience this problem.
So I'm just gonna wait and see if they get anymore complaints about this problem. Then hopefully they will fix the problem with this firmware update.
DarkGuyver said:
I just received a phone call today from Samsung Support UK, I explained my problem very clearly and they have explained that it is not a problem at their end. But they have recommended me that I should do a factory reset of both my parents SGT 3 7.0s and then attempt to install the firmware update. Which is completely stupid as I'm not the only person to experience this problem.
So I'm just gonna wait and see if they get anymore complaints about this problem. Then hopefully they will fix the problem with this firmware update.
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Well over a week & no reply from Samsung for me
Iv don't the factory reset & all other options available without rooting the TAB.
Deblow said:
Well over a week & no reply from Samsung for me
Iv don't the factory reset & all other options available without rooting the TAB.
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Click to collapse
It does take them a while to reply to you. Sometimes it maybe a week but most of the time it will be longer for them to reply to you.
DarkGuyver said:
It does take them a while to reply to you. Sometimes it maybe a week but most of the time it will be longer for them to reply to you.
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Click to collapse
They still haven't replied
Deblow said:
They still haven't replied
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They want to do a net support session, but since I'm really busy that is not possible.
Related
i have note 2 4.2.1 and i tried to update to 4.3 and the phone said connecting to the server and disappear.
and when tried to do it from kies it says unknown error
there is solution ?
thanks in advance
Wait or download from http://www.sammobile.com/firmwares/1/ and flash with Odin. You will loose all your settings, apps and appdata if you do it this way.
NOTE 25 said:
i have note 2 4.2.1 and i tried to update to 4.3 and the phone said connecting to the server and disappear.
and when tried to do it from kies it says unknown error
there is solution ?
thanks in advance
Click to expand...
Click to collapse
dont flash the official or will get stuck with knox and can never use custom rom until you ready to loose warranty
rather use this almost stock just no knox so u r free http://forum.xda-developers.com/showthread.php?t=2531989
update for note 2
Ok guys something users of the note 2 can use. SAMSUNG HAS RELEASED Jellybean 4.3 for the note 2. After finding out sprint will not push update to 4.3 till mid January, I did some research. Android 4.1.2 has a wifi bug so its useless.
After talking to Samsung, I was told to find out if the lcal Best Buy has a Samsung Experience booth. IF SO THEY CAN UPDATE TO 4.3 JELLYBEAN WITHOUT HAVING TO WAIT...
I'm in Cincinnati Ohio, and I have a *completely stock and non-rooted* Note 2. I have been trying to get this OTA update since it came out, but no dice so far.
It basically just says that no update is available - the same message everyone else reported. Am I just in an area where it has not been rolled out for *anybody*? Or is there something going on?
I know on my Nexus 7 I had to clear the data on a google service to get it to notice when the Kit Kat update showed up - anything like that for the Note 2?
Thanks.
P.S.
I have searched both XDA and with google, and completely read through the main large thread in this forum relating to the update.
I don't want to load the update in any other way that will wipe my phone. I understand that many of you don't feel like waiting for an OTA, and download these updates and load them manually. I do not want to do that. So, this post is only seeking information as to how I can get the OTA update through the update mechanism in the phone.
Update
Have you tried updating through KIES?
esellerauction said:
Have you tried updating through KIES?
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Click to collapse
No, I don't even have it installed. If I decide to install KIES, does it do the update without wiping the phone - just like the OTA?
I just don't like installing vendor crapware on my computers unless it is absolutely necessary. Which is why I don't own electronics with a "i" prefix.
Ok, I installed KIES and attached is an error message it gives relating to a firmware update
zilla1126 said:
Ok, I installed KIES and attached is an error message it gives relating to a firmware update
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Click to collapse
Crap, nevermind. I got this phone via trade and it turns out that the guy I got it from had rooted it at some time in the past... So no OTA for me. I'll accomplish it the way all the other folks have.
Thanks
Hi everyone
I'm new here and english is not my first language so please be patient.
I have a Note 8 running stock 4.1.2 ... The first time I turn it on it asked me to create a samsung account and then started to download and install updates, since then, the firmware still the same and I read here that a lot of people has been rocking 4.2.2 for a while now, but when I hit "check for updates" it says that I have the latest updates installed, now I'm wondering if when samsung launches 4.4.2 would I get the update? in case I don't get the update, is there any way to get it or install it manually without voiding my warranty?
I'd really apreciate if somebody explains this to me and share with me the links to the tutorials to do this if it is posibble.
BTW... I'm from México if this helps to know whats happening
Thanks in advance.
Ok, is your 5110 a carrier based tablet or retail.
Mine came factory with 4.2.2 late 2013.
So I could not verify why the update you tried is not working.
It is possible Samsung servers have not registered your device and may take a few days to push an update.
Make sure your Samsung Account has the device registered, if so, you can try to push an update through Kies. Once your have your tablet setup in the program.
Reply
gooberdude said:
Ok, is your 5110 a carrier based tablet or retail.
Mine came factory with 4.2.2 late 2013.
So I could not verify why the update you tried is not working.
It is possible Samsung servers have not registered your device and may take a few days to push an update.
Make sure your Samsung Account has the device registered, if so, you can try to push an update through Kies. Once your have your tablet setup in the program.
Click to expand...
Click to collapse
Well, mine came with 4.1.2 and I also bought it late 2013, I bought the tablet in a mall and doesn't appear to be linked to any carrier. I made the registration process but I don't know anything else, How do I check if my device has been registrered properly? the Note updated a lot of samsung apps and I have acces to samsung app store, so I though everything about registration was right, and yes, I tryed to update via Kies but is the same history, maybe is something about me geografic location.
Is there another way to get the updates or download the firmwares and install them?
Thanks for answer.
Hey everyone.
I'm running on completely Stock 5.1.1 OK1 on my Note 4 and just recieved the official MM OTA update last night. Due to my phone having a lot of junk and being laggy I decided to flash the official firmware from any external method to have a clean install of the os. I heard about Samsung Kies which makes a back up of your phone and installs the latest os, I installed and backed up my phone last night but it didn't seem to give me an update on the os, it said "This is the latest version" (5.1.1 COK1).
My main concern about this is. I've bought this phone from Pakistan (used phone but in brand new condition) and I'm currently living in Malaysia and I have no idea who was the previous owner of this phone. In Kies it shows the phone number different than what I have (maybe its the Sprint phone number?).
What if my carrier is locked by having a clean install? Or any sort of other related issue occurs.
Please take some time to enlighten the facts from your knowledge, will highly appreciate it.
Regards.
waiting for official release bro. If rom is released on sammobile, see the icon kies highlighted on the right.
zincbros said:
waiting for official release bro. If rom is released on sammobile, see the icon kies highlighted on the right.
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Click to collapse
Yeah but you totally missed my question here.
Its not that I don't want to do some research myself, I'm a student and I'm busy most of the time. So if anyone can take out their precious time to answer my question I'd really appreciate the help.
If you're concerned about your phone or sim getting lock..you can just use galaxy tools apk v3.1.5 & then upgrade the apk to v3.1.8 & it will unlocked it for you... but i doubt it will lock you down... maybe you can just try to back your rom completely & restore if any issues encounter
it's dependent on the way that they unlocked the phone, someone in vietnam has been locked after updated the phone, but my phone was not.
zincbros said:
it's dependent on the way that they unlocked the phone, someone in vietnam has been locked after updated the phone, but my phone was not.
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Click to collapse
And I have no idea how my phone was unlocked, I just bought it like this. I can see the Sprint phone number on Samsung Kies maybe I should write an email to Sprint asking them to unlock it using that Sprint phone number?
http://doc.samsungmobile.com/SM-T830/XAR/doc.html
that says it was out over a week ago and yet mine hasn't gotten the update. US version Tab S4 (wifi). I think it might have to do wwith rooting it and unrooting it. Because i still get "this device has been rooted"by some of the samsung apps. Can anyone upload stock ROM.
Try sammobile.com.
ultramag69 said:
Try sammobile.com.
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Click to collapse
I do but i don't see USA on the listed countries :[ last time I reinstalled some XYZ version which I think led to the root problem.
If you've done that there is a possibility you WON'T get the OTA update as your Tablet is no longer recognized as being for the regional firmware being released...
You will have to find the firmware somewhere else and sideload it.
Sorry I can't help anymore than that...
Someone running stock tab s4 (pie) tell me their build number? From USA wifi version please.