I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
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Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.
Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.
It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100
It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis
I was able to connect to my computer and send data just fine with the old (broken) usb cable.
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
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Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.
I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...
HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?
try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck
I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?
So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.
The last three mornings I've gotten up and grabbed my phone to find it not fully charged (46%, 71%, and 56%).
Each time the phone said it was charging on the lock screen but would never go higher than whatever it was stuck on.
I tried pulling it off the charger and plugging it back in again, but still it would not charge past some seemingly random and arbitrary value.
Rebooting the phone fixed the issue each time.
wtf? I don't really expect anybody to have any advice for me but still, wtf?
Going to try to get the phone replaced at Costco as I bought it less than 90 days ago.
Has anybody seen anything like this before?
I know that some samsung phone that i owned would have a protection against overcharge. It simply stop charging when it reach 100% and it still show as charging. However, stop charging at 56% never saw that.
Actually this happened to me the first time and only time a couple nights ago.. was sure that the phone was plugged in and charging but woke up and it was at 46% for some reason.
I've since rebooted and haven't had any trouble since so just figured its a one off.. but if its happened to you a couple times I would suspect maybe a problem with the cable or power plug adapter..
Don't know that any rooting or unlocking would be the cause.. (I am rooted)
My wife also has an Optimus G and we switched chargers/cords but I still have the issue.
I can't see how rooting could cause this problem.
Anyway, I'll try to get my device replaced. Thanks for the replies.
xxbeanxx said:
My wife also has an Optimus G and we switched chargers/cords but I still have the issue.
I can't see how rooting could cause this problem.
Anyway, I'll try to get my device replaced. Thanks for the replies.
Click to expand...
Click to collapse
I am experiencing the same thing. It has happened 3x since I got the LGOG back in December. The previous times I thought I didn't have it plugged in correctly. Today I woke up after leaving the phone charged for 6 hours and it was at 23%. I rebooted the phone which I have done in the past and it would start charging, but today it didn't want to charge at all. The charging icon was on but the battery was discharging.
So I decided to cover the basics by swapping out the micro-usb cable with an old blackberry micro usb cable and it ended up charging normally again. The last 10% charge I used the LG micro usb cable again and it was able to charge normally.
Not sure if its the micro usb cable or the LG power adapter or may be the phone.
Any thoughts folks?
Again I have a feeling it could be the cable or power plug being used.. especially if you were able to plug in another cable and it worked ok..
Sent from my LG-E973 using xda app-developers app
ecuasteelo said:
I am experiencing the same thing. It has happened 3x since I got the LGOG back in December. The previous times I thought I didn't have it plugged in correctly. Today I woke up after leaving the phone charged for 6 hours and it was at 23%. I rebooted the phone which I have done in the past and it would start charging, but it today it didn't want to charge at all. The charging icon was on but the battery was discharging.
So I decided to cover the basics by swapping out the micro-usb cable with an old blackberry micro usb cable and it ended up charging normally again. The last 10% charge I used the LG micro usb cable again and it was able to charge normally.
Not sure if its the micro usb cable or the LG power adapter or may be the phone.
Any thoughts folks?
Click to expand...
Click to collapse
Coincidentally, I also did some experimentation today with various chargers and cables and found my problem was specific to the cable that came with my optimus g.
Using the offending cable, I replicated the charging problem on my wife's optimus g using both the optimus g charger and my i9000 charger (thus ruling out the actual charger).
Such a strange problem though, the cable functions normally when transferring files or using adb shell, and seems to be able to charge my i9000 just fine.
Today I was able to fully charge my phone with the LG micro usb cable and adapter. No problems.
May be a phone problem? Its not consistent though.
This happened to me again last night. Starting my day with 10% battery :/
I am going to grab a different cable and see what happens.
Sent from my LG-E973 using xda app-developers app
scoobydooby said:
This happened to me again last night. Starting my day with 10% battery :/
I am going to grab a different cable and see what happens.
Click to expand...
Click to collapse
I haven't had the problem since I replaced the cable. Before replacing the cable it happened every night and a few times during the day whenever I charged. I'm convinced the cable was the culprit.
I am seeing the same problem. My phone will only charge to arbitrary levels then stop. It's not a cable issue as it has done this with three other cables. Sometimes it just takes unplugging and plugging it back in. Other times I have to shut my phone off for it to charge. It also works to switch chargers (even though I have replicated the problem on all chargers) or do a reboot.
Sent from my LG-E973 using Tapatalk 2
My problem has returned with a new cable, but not as frequently. I don't know. It only happens once in maybe 30 charges.
I know i'm bringing this thread back from the dead. Anyone get anywhere with this? Has anyone had any long term problems with the battery or charging?
foster6a said:
I am seeing the same problem. My phone will only charge to arbitrary levels then stop. It's not a cable issue as it has done this with three other cables. Sometimes it just takes unplugging and plugging it back in. Other times I have to shut my phone off for it to charge. It also works to switch chargers (even though I have replicated the problem on all chargers) or do a reboot.
Sent from my LG-E973 using Tapatalk 2
Click to expand...
Click to collapse
Are yu using ny battry saver app...??
Sent from my LG-E975 using xda premium
I'm having this problem as well... Running Rootbox rom... phone gets plugged in, the battery icon starts flashing... but in settings it shows as "not charging" or even at times shows as "usb charging" ....
I'm going spare and crazy ... not sure if its a rom issue or if its a hardware defect ...
first thing to try in this case is a new cable if you have not already done so.. once I started using a store bought usb cable for it, I've had zero problems with charging.
So up until now my battery has been charging really quickly, with ~1 hour to charge to full. Just last night, however, it suddenly started charging exceptionally slowly. Left it plugged into the Samsung wall charger at 41% and when I wake up 6 hours later it's only at 92%. I had noticed it charging slowly late yesterday as well.
I don't think the problem is with my ROM or any apps I'm running, because I get the same unsatisfactory results whether the phone is on or off before I plug it in.
The only thing I can think of is this: yesterday, when going to plug in the wall charger, I accidently plugged it in such that only one 'pin' was pushed into the slots (specifically, the left-hand slot). It was like that for about a minute before I realized I goofed. Could it be that that somehow messed up the battery/cable/charging mechanism? I've already tested against two different wall chargers, so that isn't the problem, but I haven't removed anything else.
Anybody have any idea what's going on, and possibly how to fix it? I'd rather not have to unroot and go to AT&T, but if I have to...
Today I ran my 360 out of power and it would not start charging again. It was tottally dead.
After several hours I noticed the charge lamp on the dock never lit up at all.
To kickstart the charger I held my Nexus 5 to it so it lit up and started charging my phone.
While charging I swapped fawst between the phone and my 360 and it started charging immideatly and continued charging up to booting and the kept charging back up to full.
it would probably work with another QI charger as well as it seems the problem is in the charger not being able to start charging from dead.
I've run mine completely dead several times and it always charges back up on its own.
I had the same issue and had already started a RMA at my online store where I bought it.
Thankfully I had ordered an universal Qi spare charger and when I got it the next day before I returned my original charger I tried it and the watch started to charge with the spare one.
Since then I never had any issues with both, the original and the spare charger.
Wired, but I think it’s more a problem of the watch itself and that it sometimes could happen that it does not properly recognize or handle the data to initiate the charging process.
In my case it worked with a (cheap) Universal Charger with probably locked charging values and in your case with your nexus phone to get the original charger to force charging the watch till it had enough power to handle the process itself.
That’s my idea; correct me if I'm wrong.
I'm having some problems with my wall charger or phone, the battery notification icon doesn't even change when i plug it in. Pluging to the computer works as expected, the icon changes to the charging icon.
I thought the charger was dead so i tried on a friend's zenphone 3, it seems normal on his phone, right on the lock screen it says it is charging (that doesn't happen on my moto z).
I turned off my phone and connected to the wall, the led turned on and it was charging, so it is not completely dead...
Turned the phone on and still no indication it was charging. So i opened the battery status and it says it is charging, it is VERY slow (still at 25% after many minutes) but it says there it is charging.
Unfortunately i couldn't try another charger yet. I haven't modded this phone in any way, still, could it be a software issue? It even got an OTA update yesterday but it didn't solve the problem.
Insert the pin in your device properly or it will charge slowly.