sometimes i cant recive sms/calls help - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

in stock rom sometimes out of nowhere I cant receive calls or sms notifications, like it just happens randomly and I don't notice because I just stop getting sms and I just think they don't reply. like im right next to someone and if I feel im not receiving things I ask someone to text me or call me and text never show up and calls go straight to vm without notifications. at first I thought it was because I disabled svoice and uninstalled it so I stop doing that and it still continued. then for some reason I turned of fast charging and it stop doing that but it would happen sometimes out of nowhere again. rn im using hybrid rom and haven't disabled anything so im wondering if anyone can help me please and thank you. also I read online to fix the call issue on some galaxy note 3 people were dissabiling the pop up call feature, so I did so to in my note 4.

thebrohluis said:
in stock rom sometimes out of nowhere I cant receive calls or sms notifications, like it just happens randomly and I don't notice because I just stop getting sms and I just think they don't reply. like im right next to someone and if I feel im not receiving things I ask someone to text me or call me and text never show up and calls go straight to vm without notifications. at first I thought it was because I disabled svoice and uninstalled it so I stop doing that and it still continued. then for some reason I turned of fast charging and it stop doing that but it would happen sometimes out of nowhere again. rn im using hybrid rom and haven't disabled anything so im wondering if anyone can help me please and thank you. also I read online to fix the call issue on some galaxy note 3 people were dissabiling the pop up call feature, so I did so to in my note 4.
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It's just Sprint and their crap network. Sometimes I pick my phone up and it actually has no service. I could not even make a 911 call if I needed to.

Related

No texts while phone screen turned off

I don't get my texts while my screen is off. Once the screen is turned on, they come through, but not while off. HELP!
Kidmet said:
I don't get my texts while my screen is off. Once the screen is turned on, they come through, but not while off. HELP!
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Same problem here. I'm running 6.5 WWE
Same problem here. ATT Stock ROM. I do get my messages sometimes when my screen off but most of the time I'll turn on my screen and i'll get 2 or 3 sms messages at once.
imeraz said:
Same problem here. ATT Stock ROM. I do get my messages sometimes when my screen off but most of the time I'll turn on my screen and i'll get 2 or 3 sms messages at once.
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Hard reset worked so far.
Kidmet said:
Hard reset worked so far.
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Nope not for me.
I havent notcied that problem with mine. Also att stock rom on the tilt 2 only have the newest radio installed 4.4.9 (i think it is). and no issues with sms or mms not coming in when the screen is off, never noticed an issues before updating the radio either though.
Try this: Start > Settings > Sounds & Notifications > Notifications > Event:
Reminders > check "Display message on screen."
new text message > check "Display message on screen."
new MMS message > check "Display message on screen."
Ect ..
Also .. try this cab ..
I spoke too soon. I have recently been encountering this ever since I flashed the htc stock rom 1.86.401.0. it doesnt happen often, but it has caught my attention. before it would come thru with the screen off and when it did come thru the screen wouldnt turn on which was great, but now sometimes it will come thru and sometimes it wont until I turn the screen on, and I have events notification unchecked, I like the idea that the screen doesnt come on to avoid accidential touching of the screen when in the clip. So has anyone found anything to make it stop? Using tilt 2 on ATT.
this sometimes happens to me but a soft reset helped a bit i have no clue as to why this happens but id like to get an answer if anyone can post back
same thing had happened to me. i found out it was the new pocket shield that i was running that kept me from getting the they r suppose to come in.. hard reset will kill it and should b up n running... im on sprint running stock rom!
Werll I dont have the pocket shield. And mine started doing it after flashing the stock rom on HTC site for EU. So I know its not any programs I put in or any custom roms. I think what happens is the radio possibly falls asleep at times and doesnt wake up.
this happens to me as well, but not all the time. Im on official WWE 6.5 Asia ROM.
Strangely, this happen whenever i use custom ringtones (not from windows). Whenever i switch to any ring from windows, the message comes all the time. Can anybody confirm this?
I have the same problem. I have an official Eastern Europe ROM 1.86.401.1. (clean install, no third parties soft installed).
The problem appears even with windows ringtones. I hope there will be a hotfix soon! All my friends think I am ignoring them
grizzy12 said:
I have the same problem. I have an official Eastern Europe ROM 1.86.401.1. (clean install, no third parties soft installed).
The problem appears even with windows ringtones. I hope there will be a hotfix soon! All my friends think I am ignoring them
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Same here. but I also found another bug, I know I should make another post, but I think XDA will kill me
But if you happen to notice that along with this, you will notice that at times, the txt will come thru but you get no alert. And I am using the same rom your using. Its been happening since this rom, and also happens with nrgz rom so its specific to the rom not the tinkering. But I was txting someone today and after about the 3 or 4th interchange I noticed the person hadnt txt back in like 10 mins, when I turned the screen on there was a txt msg that didnt notify me, didnt turn on or alert me, so there seems to be two bugs with it.
Unless anyone has looked into this, I am going to look further and see if this is only when using HTC's enhanced msg program, if it happens thru WinMO going thru all messages. I'll let you know unless someone has looked into this already.
grizzy12 said:
I have the same problem. I have an official Eastern Europe ROM 1.86.401.1. (clean install, no third parties soft installed).
The problem appears even with windows ringtones. I hope there will be a hotfix soon! All my friends think I am ignoring them
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so far im using the ringtones that is provided by default from the windows and everything is good. Will report back though if i do find the problem again.
Oh and btw i had the stock 6.1 WWE Asia ROM before i upgrade to the official 6.5, the 6.1 behave the same way too. Perhaps it is the manila messaging that cause the problem
edit: I contacted HTC via email and they said that they "have no special setting" for this isssue. They suggest me to perform a hardreset. I replied back, "i have and the problem still exist". I'll see what they send me tomorrow and i'll share it with you guys.
I do suggest that we all report this bug to HTC via their email customer service thing so that they recognise the problem and release the hotfix.
mr_sheen said:
edit: I contacted HTC via email and they said that they "have no special setting" for this isssue. They suggest me to perform a hardreset. I replied back, "i have and the problem still exist". I'll see what they send me tomorrow and i'll share it with you guys.
I do suggest that we all report this bug to HTC via their email customer service thing so that they recognise the problem and release the hotfix.
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I think they are going to have a difficulty with this one because its not repetative and is intermittent. I can say I never noticed this with the HTC Fuze and dont think I ever had this problem.
And being that it doesnt happen often enough I dont think people are going to catch it and they are going to think that they just didnt hear it, unlike us nuts
Hi guys i have posted this on another thread but it has similar symptoms, below is what i have posted in the thread.
I am having a problem with the notification system.
Lets say a person Name "A" sent me a sms, the phone will ring and the light blinks if i did not attend to it.
However the problem starts whenever I replied "A" but left the phone in the TF3D threaded msg screen with "A". After sometime the phone goes to standby. But when "A" replies my msg again, they phone only vibrates and does not ring. The Yellow Led does not blink as well.
I am currently using a stock ROM and i am not sure if you guys experience this as well.
This is Rather annoying as most of the time after replying a person's sms, i would just hit the standby button straight away without bother exiting the threaded sms screen. But if i do that, the next sms that comes in from the same person will not ring or trigger the LED.
I am not sure if this problem has been posted and fix, but after many days of searching i cant seem to find a solution for it.
some basically it means the notification did not come through only in the manila threaded msg screen with the specific person, because i guess they somehow got tricked to thinking that we are actually reading the msg when in reality the screen is off and we are not reading it. Please Check if this describe your problem.
I still need a solution for this
pukipuki,
Seems based on what your saying this might be the htc manila msg program, can you confirm if the same happens if you go to all msgs and bring up the person your talking to thru there and see if it happens that way too? My suspicision is that it wont do it, but I want to be sure, cause thats been my guess all along.
Or can anyone else confirm that it is only happening in the htc threaded msg and not the winmo threaded msgs.
My suggestion would be to try turning System Event Sounds on in the Sounds section in the Settings tab in TouchFLO/Sense. (Alternatively you can acheive the same effect by ticking the Events checkbox in the Sounds tab in "Sounds & Notifications" in Settings for WinMo.)
I came across the 'no sound alert' problem for new texts and found that the audio alert tone came back when I made the above change. (Funnily enough when I was having this problem, I had enabled vibrate for new texts and the phone vibrated even though there was no audio.)
Even with that setting on, the problem still exists.

[Q] Skype notifications constantly vibrating

Recently got this phone (HTC Desire), which I love, except for one small problem. Every skype message I receive causes my phone to vibrate. I've messed around with every possible setting in skype itself and my phone it won't turn off. It won't vibrate if I'm actively looking at the chat, but if I'm not; it will vibrate for every message sent to me. This is EXTREMELY annoying as it eats up my battery really fast.
Here's the part I'm confused with: if my phone isn't on vibrate and I receive a message, there wont be a sound, which is what I've set up for it to do. But if I then switch my phone to vibrate, it will start vibrating if I receive messages.
I really hate having to sign out of skype on my phone if I want to engage in a lengthy chat on my PC.
I am SO lost. Is there something stupid I'm missing?..There must be
Running stock 2.2 rooted
Would installing a custom ROM give me a workaround? If so, any suggestions?
Big thanks to any and all help <3
It really sucks - I need to keep skype closed since I receive chat messages often. I can only open it to make a call and then I close it again. I can not receive incoming calls that way.
That really needs to be fixed.
vsevik said:
It really sucks - I need to keep skype closed since I receive chat messages often. I can only open it to make a call and then I close it again. I can not receive incoming calls that way.
That really needs to be fixed.
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+1
it really sucks

[Q] Anyone having random SMS drops?

I'm running Calk's rom with the Rogue Outlaw kernel right now, but it's been happening ever since I first got the phone, even before I rooted. Sometimes incoming or outgoing texts just won't arrive...it's like they just disappear. I don't think it's an LOS issue, because I still have full bars, instead of the "no" circle.
Is this happening to anyone else? Am I just missing something?
Yep, happens to me every now and then, if I reboot the phone, I get them.
Only way I know I get them is I use google voice, so texts come to my phone and my computer. I hear my computer go, and I wait for them on my phone, never show up.
Oh, good call. I've noticed that if I send texts through the google voice app, they always go through, but if I try stock, handcent or Go SMS they just randomly drop, or show up hours later. Called Sprint, and they said that there weren't any service issues.
No idea what's going on, but it's annoying as hell.

Call notification issue annoying

Hi guys i have a really weird problem with my one plus 3 ever since i got it, it only worked well for a few days then afterwards i had this annoying issue
the issue is that when i receive a call i cannot see who is calling the caller id is hidden under all of my notifications and at times the screen does not even turn on
it is annoying as i cannot see who is calling or even able to pick up my calls
thank is going on
everything else is functioning properly
Some screenshots then maybe able to help you

calls error

hi guys
kindly ask to help for a problem that I have with my note10+ SM-N976B.
Everytime when I receive a call and I answer fast, in 2-3 seconds, always the call cannot be established. The caller is not hearing me, I cannot hear him and even on the screen that is no indicator that the call is ok.
Simply is freezing the call.
Everytime I need to let the phone ring at least 10 seconds.
the phone is updated with the latest stock firmware.
could anyone have an idea how to solve it?
thanks again
I had similar before on wifi calling with dodgy wifi. so if you are using wifi calling I would try disabling it to see if it goes away.
hi thanks for answer
i dont use wifi call at all, only normal calls
no further ideas please?

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