Problem caused by myself - Amazon Fire Phone

Hy All,
I'm from Romania but I bought a Fire phone 64 gb, locked on T-mobile Germany, not from Amazon but from a Telekom shop.
I take it because of good price and also to try and test if will work on Telekom Romania network...it desn't work... but i was also prepared to buy the unlocking network code, and also bought that trough a friend....also updated to OS 3.6.6
Meanwhile, when i was in stand by to receive the unlocking code I inserted a romanian carrier sim card...input pin....the phone request the unlocking code...inserted a couple of times the numbers wrong...after dismiss and played trough menus..camera....after i closed the phone in waiting the unlocking code.
The code was send it to me after paying to T-mobile Germany ....and very excited open the phone to insert the code.....but now the phone is requesting the PUK code, instead of network unlocking code....I input the PUK code from sim card...phone says "unable the unlock the PUK"....it is normal not to be able to unlock the PUK because is still locked on T-mobile....and I figured out when insert the network unlocking code wrong for couple of times, the phone will block permanentrly the sim card.
I made it a factory reset, but after insert other carrier sim card the phone still asking for the PUK code and is not able to unlock the sim by PUK.
I have the phone...the unlocking code....good sim card....but i cannot proceed to insert the unlocking code because i played and inserted wrong...i think i am the only stupid in world who made this
Someone can help me with a solution? some combination of buttons...some hide menu to enter and insert the unlocking code?
Maybe if I will buy a T-mobile Germany sim card with activated roaming....insert sim....enter the PUK code of that sim, phone will be able to unlock that PUK protection over the network, and after insert another carrier sim will be able to input the unlocking code?
Regards and hope someone can help.

costiro2001 said:
Hy All,
I'm from Romania but I bought a Fire phone 64 gb, locked on T-mobile Germany, not from Amazon but from a Telekom shop.
I take it because of good price and also to try and test if will work on Telekom Romania network...it desn't work... but i was also prepared to buy the unlocking network code, and also bought that trough a friend....also updated to OS 3.6.6
Meanwhile, when i was in stand by to receive the unlocking code I inserted a romanian carrier sim card...input pin....the phone request the unlocking code...inserted a couple of times the numbers wrong...after dismiss and played trough menus..camera....after i closed the phone in waiting the unlocking code.
The code was send it to me after paying to T-mobile Germany ....and very excited open the phone to insert the code.....but now the phone is requesting the PUK code, instead of network unlocking code....I input the PUK code from sim card...phone says "unable the unlock the PUK"....it is normal not to be able to unlock the PUK because is still locked on T-mobile....and I figured out when insert the network unlocking code wrong for couple of times, the phone will block permanentrly the sim card.
I made it a factory reset, but after insert other carrier sim card the phone still asking for the PUK code and is not able to unlock the sim by PUK.
I have the phone...the unlocking code....good sim card....but i cannot proceed to insert the unlocking code because i played and inserted wrong...i think i am the only stupid in world who made this
Someone can help me with a solution? some combination of buttons...some hide menu to enter and insert the unlocking code?
Maybe if I will buy a T-mobile Germany sim card with activated roaming....insert sim....enter the PUK code of that sim, phone will be able to unlock that PUK protection over the network, and after insert another carrier sim will be able to input the unlocking code?
Regards and hope someone can help.
Click to expand...
Click to collapse
same problem here
Please help us.

First remove the romanian sim card from the fire phone and insert it any other UNLOCKED phone than try the change the sim pin code with your sim puk numbers. After that remove the sim pin request from the simcard than put it on your fire phone and try to unlock process again.

costiro2001 said:
Hy All,
I'm from Romania but I bought a Fire phone 64 gb, locked on T-mobile Germany, not from Amazon but from a Telekom shop.
I take it because of good price and also to try and test if will work on Telekom Romania network...it desn't work... but i was also prepared to buy the unlocking network code, and also bought that trough a friend....also updated to OS 3.6.6
Meanwhile, when i was in stand by to receive the unlocking code I inserted a romanian carrier sim card...input pin....the phone request the unlocking code...inserted a couple of times the numbers wrong...after dismiss and played trough menus..camera....after i closed the phone in waiting the unlocking code.
The code was send it to me after paying to T-mobile Germany ....and very excited open the phone to insert the code.....but now the phone is requesting the PUK code, instead of network unlocking code....I input the PUK code from sim card...phone says "unable the unlock the PUK"....it is normal not to be able to unlock the PUK because is still locked on T-mobile....and I figured out when insert the network unlocking code wrong for couple of times, the phone will block permanentrly the sim card.
I made it a factory reset, but after insert other carrier sim card the phone still asking for the PUK code and is not able to unlock the sim by PUK.
I have the phone...the unlocking code....good sim card....but i cannot proceed to insert the unlocking code because i played and inserted wrong...i think i am the only stupid in world who made this
Someone can help me with a solution? some combination of buttons...some hide menu to enter and insert the unlocking code?
Maybe if I will buy a T-mobile Germany sim card with activated roaming....insert sim....enter the PUK code of that sim, phone will be able to unlock that PUK protection over the network, and after insert another carrier sim will be able to input the unlocking code?
Regards and hope someone can help.
Click to expand...
Click to collapse
Have you managed to solve the problem? I have the same problem, would be grateful for a fix

Re
Andrey765 said:
Have you managed to solve the problem? I have the same problem, would be grateful for a fix
Click to expand...
Click to collapse
Hy All,
Long silence..because of work.
So... i send it back to Germany to test the method who was adviced from Telekom call center...I have talked with the support team from Telekom Germany and it seems to solve the problem it is must to insert an plan (abonament) sim card ( not working with a pre pay sim card) from the network who is locked ...it doesn't matter of who have the plan sim...one of your friend or in a shop...and it must be insert the PUK code of that sim and it remove this locking and registering to theyr system, and after will be able to insert any sim card and insert the unlocking code...this is what they told me on the phone...
They have tried and inserted several times an abonament sim card....same problem...but i think they and also people from Telekom shops are out of this space with technics/phones.... all tell me not working...now wait to send in service...maybe they reinstall the software.
Someone tried the method described above by the user "ease_the_pain" or an hard reset (vol. up + vol. down + on/off button in the same time)?
Maybe a hard reset will make the phone to start from beginning with unlocking request... if someone will make the phone work after hard reset please leave message asap...i want to avoid to send the phone in service and tell to my friends to send back to me..
Thx and Regards

Solved
Problem solved...Phone replaced with a new one.... new unlock code now exploring phone and settings....and apps

Related

PUK Code.. (CINGULAR 8125)..what if i can't get to know it?

Hello
I will be getting the cingular 8125 from my cousin who is in the States.
I live in Pakistan. I have been going through the online tutorial
of this phone and came to know that if i enter the password
incorrectly 3 times, the phone will prompt me for the PUK code.
Now i would like to ask is that, since I am living in Pakistan and
will be using the phone here and also since i m NOT a customer of
Cingular, i wont be able to know the PUK code.
I think the best way will be not to enter a password first of all,
so no password ...no chances of entering a wrong one and getting
the phone to lock up...but still...if it prompts me for a PUK
code, how do i go about it. Can somebody tell me some shortcut
for this problem?
Thank u all
Plabo
PUK codes are for the SIM, not for the phone (though some phones do lock up if you keep using the same SIM). I would assume that you will be using your own SIM card in your..cousin's..phone. When you got your SIM card, there should have been a PUK code somewhere in the package. So if you..forgot..the PIN to your own SIM card, you should still be able to find the PUK in the package.
thanx zeboxx
yes..i got that PUK code with the sim
i will use it if ever my phone demands it..
thank u
Plabo
ZeBoxx said:
PUK codes are for the SIM, not for the phone (though some phones do lock up if you keep using the same SIM). I would assume that you will be using your own SIM card in your..cousin's..phone. When you got your SIM card, there should have been a PUK code somewhere in the package. So if you..forgot..the PIN to your own SIM card, you should still be able to find the PUK in the package.
Click to expand...
Click to collapse
Nice and ...subtle... ZeBoxx.. ;-)
Now can you help me unlock this Hermes I got from my...brother's...friend's...uhh grandmother?

Unlocking Dash via TmobileCustSvc

I called Tmo (USA) and told them that I was travelling to Canada and wanted my SIM unlock code for my Dash. I gave them my IMEI and they emailed me a 8 digit code to unlock the phone. Only problem is that I need the "foreign" SIM to initiate the code entry on the phone according to their instructions (see below). I am wondering if there is another way to do this without the "foreign" SIM because I want to unlock it prior to travelling in fear that I dont want to break/brick my Dash while travelling.
Here is their email to me:
T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXX
IMEI: XXXXXXXXXXXXXXXX
Unlock Code: XXXXXXXX
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your HTC device.
1. Insert the foreign SIM card
2. Power on the device and the display should read "Please input unlock code"
3. Enter the unlock code and the device should display "Phone is unlocked."
4. Allow the phone to scan the network (or manually click on the antenna icon to do this)
It is very important that the instructions and SIM unlock code are entered correctly as listed. If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Care for support.
I saw this file (DASHv2Unlock.zip) from here. Anyone know if the code I got from Tmo will work with the DASH2Unlock program?
Thanks!
well im in states and i called tmo and told them i was going to london just to get a unlock code and all i did was put my moms cingular sim in and boom unlocked just like that foreign card just means a diffrent sim like one of cingulars ask a friend for theres if they have cingular
^^^What he said
neggie said:
well im in states and i called tmo and told them i was going to london just to get a unlock code and all i did was put my moms cingular sim in and boom unlocked just like that foreign card just means a diffrent sim like one of cingulars ask a friend for theres if they have cingular
Click to expand...
Click to collapse
Thanks, I try to go to a local Cingular retail store. MOst of my friends use Nextel or Sprint or Tmobile around here. Cingular has terrible coverage in Hawaii.
Sim
You shouldn't need a "foreign sim," but rather any sim that's not on your carrier, then the phone should give you the unlock code prompt. I always keep an old cingular sim around for this purpose.
^ Any SIM other than your carrier's SIM is a foreign one.
~Cheers~
Actually, to unlock the phones you do not even need a foreign sim. You can use your T-Mobile SIM. They just tell you that so you can make sure it's working
shiggins9 said:
You shouldn't need a "foreign sim," but rather any sim that's not on your carrier
Click to expand...
Click to collapse
Thanks for the laugh
Yep, fairly easy. As soon a TMo emailed me my unlock code, I borrowed a coworker's cingular sim card and took all of 30 seconds total.
PaisanNYC said:
Yep, fairly easy. As soon a TMo emailed me my unlock code, I borrowed a coworker's cingular sim card and took all of 30 seconds total.
Click to expand...
Click to collapse
Could have taken 15 seconds if you didn't swap SIMs
merwin said:
Could have taken 15 seconds if you didn't swap SIMs
Click to expand...
Click to collapse
How would you enter a code otherwise?When the Cingular sim was in it, it automatically prompted me for the unlock code.
Good question
im also curios as i dont have a foreign sim handy jsut been waiting for one to come my way to unlock.
When TMo unlocks??
When you have TMo unlock the phone for you is the SIM unlocked and the CID unlocked also? Or do I have to use the website everyone has mentioned to get both things unlocked?
randynchicago said:
When you have TMo unlock the phone for you is the SIM unlocked and the CID unlocked also? Or do I have to use the website everyone has mentioned to get both things unlocked?
Click to expand...
Click to collapse
Just a SIM unlock
unlocked now
Well finaly borrowed a cingular sim and got unlocked.
everything went well.
What now ?
Hop on a plane to London, make some calls...
yggdrasil said:
Well finaly borrowed a cingular sim and got unlocked.
everything went well.
What now ?
Click to expand...
Click to collapse
foriegn sim doesnt prompt to enter unlock code
Hello,
I just got my unlock code from TMO today. I put in a ATT sim but it does not prompt me to enter the code just says "Searching..." but never finds the signal.
Any help is appreciated.
currently running WM6.5 ROM V6.30EN By Lovebabyjing Build 23017[12/09/09]
tried to flash back to tmo official but kept getting errors at 3% of upgrade. "error 244 incorrect model id???"

[Q] Sony Xperia play simlock? please help

Hi guys
I have a xperia play and is branded (Rogers canada) and i have a locked bootloader. I can use my phone with Chatr but next mounth i live for europe. I tried with a Vodafone sim card and ask for sim network unlock pin
what can i do?
thanks
nickmatine said:
Hi guys
I have a xperia play and is branded (Rogers canada) and i have a locked bootloader. I can use my phone with Chatr but next mounth i live for europe. I tried with a Vodafone sim card and ask for sim network unlock pin
what can i do?
thanks
Click to expand...
Click to collapse
First I would contact your cell phone provider, Rogers, and tell them you are leaving the country and would like to have your phones sim unlocked. If they are decent and you have been current on your payments they should give you the code. When you get the code insert the Vodafone sim and when it asks for sim unlock code enter in the code they give you, and then if everything works. BAM you will be sim unlocked. The bootloader will still be locked, that is something completely different then the sim lock.
jgregoryj1 said:
First I would contact your cell phone provider, Rogers, and tell them you are leaving the country and would like to have your phones sim unlocked. If they are decent and you have been current on your payments they should give you the code. When you get the code insert the Vodafone sim and when it asks for sim unlock code enter in the code they give you, and then if everything works. BAM you will be sim unlocked. The bootloader will still be locked, that is something completely different then the sim lock.
Click to expand...
Click to collapse
Rogers don't want to give the code because i use the phone with Chat-r (subdivision of rogers).
Like I'm new in androids phones i want to understand how many different issues i have (like if i unlock the boot loader is gone a be a simlock free also?, etc) Is any free software to give the simlock code?
thanks
anyone can help, please?
is any program, soft or something to unlock the Sim ? in few weeks we are going in vacation in France and i want to be able to use a prepaid card there
thanks
Contact Jinx13.
http://forum.xda-developers.com/member.php?u=4002805
[email protected]
He will unlock your bootloader and your sim at the same time for $24US. It's worth it. Rogers, if they even give you the code, will charge you like $50 AND make you wait 2-3 months.
Jinx13 will have it done in under 30 minutes if things go smoothly.
Masters2150 said:
Contact Jinx13.
http://forum.xda-developers.com/member.php?u=4002805
[email protected]
He will unlock your bootloader and your sim at the same time for $24US. It's worth it. Rogers, if they even give you the code, will charge you like $50 AND make you wait 2-3 months.
Jinx13 will have it done in under 30 minutes if things go smoothly.
Click to expand...
Click to collapse
OK, thanks

Xperia ZL Unlock Problems

Hi to all...
I'm having a problem with my Xperia ZL, i bought it with a company "Personal Argentina", after a year i requested the unlock code, now i entered the unlock code and the phone apparently was unlocked.
But, when i insert a sim card of another company it did't get service from the other carrier...
in the Service menu, *#*#7378423#*#*, in the simlock section, it figures as unlocked NETWORK [ ] ....
If i insert a sim card of Personal Argentina it works, but with other companys no. Could you help? there ir another place where i have to unlock the phone?
Thanks in advance
Maybe a factory reset is required before putting in the sim from another carrier?

No service/SIM card not being registered

Hello.
I'm from Portugal and bought an HTC 10 wich is locked to T-Mobile.
Already got unlock code for it but i insert a portuguese network sim card and i never get the message to place the unlock code.
I checked the IMEI at T-Mobile website and it shows : Your device is blocked and will not work on T-Mobile’s network.
Already unlocked the bootloader and rooted the phone, thought that would be enough to overcome the T-Mobile app ( wich is to unlock the phone for the network ).
Any tips or comments on how i can solve this issue and use the phone with another sim card?
Thanks in advance

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