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Hi, recently my touch pro 2 doesn't want to boot. It happened when I was using my phone on the net and the phone just ran out of battery.
Then it turned off. Afterwards I hooked it up on the PC usb charger. So i was awaiting for the phone to charge but then it just decides to 'turn on' unexpectedly - it will show the boot screen and then the windows mobile - then it just blanks and turns off.
I HAVEN'T done any of the following: hard reset or go to booting.
Is there anyway you guys can help me on what step I should do! please! thanks
* P.S
I Have no NOT rommed my phone at all. Just the normal touch pro that came with the phone.
have you tried charging your batterie the normal way instead of true usb? Maybe that wil help.
If that doesn't work and if you are sure that the batterie has sufficiend power try to hard reset.
I have this exact same problem...I'll lay out how I've tried (and failed) to fix it for anyone who knows what they're doing to look at.
I have tried both hard resetting and soft resetting, when hard resetting it does not have enough time to complete before turning off again. Soft resetting just continues the process.
Trying the whole convoluted 'disable usb connections in activesync, then use a usb port sniffer' method also doesn't work, because the phone doesn't stay on long enough.
When plugged into both the computer and wall it has the orange charging light on, but other than turning on uptil the vodafone screen and vibrating a bit, pressing any button does nothing.
Thanks in advance even if no one can help - it'll help me kill time till I can be bothered to go all the way to the vodafone shop!
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
joker, if it started the hard reset process and then restarted before the hard reset was complete, you might need to either redo the hard reset process or go it into bootloader mode and re-flash your rom.
fone_fanatic said:
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
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This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
Thank you so much guys - it works, and now I feel like a right idiot haha. Well thanks, I'll learn to charge it by mains from now on .
Star-Lite said:
This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
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Depends, but certainly regardless USB provides less current than the supplied charger does.
I have multiple laptops, a few of my own at home, several here at work of various makes and models, and it depends.. One in particular seems to provide as much current over USB as the AC charger as the phone charges as fast as I'd expect it to there, others as you say barely charge the phone at all unless it's idle and off. Most of these laptops however do charge the phone, just slowly.
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
When I had my sensation I had this every now and then. I had to remove the battery to get it to work.. Nice to know that there appears to be something I can do to sort this out if I get this now
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
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It was mentioned that the flashing red (or orange?) meant that the temp was too high.
Just let it cool down, and it will come back.
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
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Click to collapse
Same situation when I had my sensation
Sent from my HTC One X using xda premium
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
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Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
bagofcrap24 said:
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
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Ah, I have had that once while playing games and having my HOX on charge
Sent from my HTC One X using xda premium
Someone has also posted
flashing orange - low battery
flashing red - very low battery
It could well be the battery level is considered too low to operate. So to protect the circuit and the battery, the device is not allowed to turn on until it is sufficiently charged.
This is currently (no pun intended) happening to my one x, left it plugged into my pc via the htc usb and got flashing red light after a couple of minutes, after a couple of minutes more it stopped flashing and became a solid red light (a sign it is charging from v low battery from m experience) pressed the power button and voilà its come back on. I can't believe htc would let the device get to such a critical state of battery before powering down, can anyone enlighten me as to why it would do this?
(thinking about it i was showcasing the handset to my apple touting buddy and had 3 pretty heavy apps running, it was a couple of hours after i noticed it had killed itself so i'm guessing they were still draining away the power from the background??)
I'm having the same problem. My phone was off when i got home and it wouldn't turn on (I assume the battery was dead). When I put it on the wall charger the red the red light didn't turn on and my phone wouldn't boot. I tried several chargers and cables and also tried to connect it to my pc. After leaving the phone for a few hours (unplugged) i tried to connect it to my pc again and i got the blinking red light. A few minutes later I decided to plug it into the wall and the red light turned on and now it is working normally.
anyone got an idea why it didn't charge at first?
agree chaging cable fixed my flashing red light problem
Poor quality charging/data cable
A poor quality charging/data cable will also impact the ability to charge the HOX in your car. I have two cars, in one I was using an old Blackberry cable and Griffin charge adapter (1amp output) to charge the phone whilst using Car Dock and navigation software. After trial and error I got the screen brightness correct and the phone charged satisfactorily. I say satisfactorily because I still think any electronic device which is connected to an external power supply of sufficient electrical current should operate and charge at full spec. In my other car (1996 Land Rover Discovery) I was using a cheap ebay charging/data cable. Using the same apps and screen brightness the HOX would lose all charge over about a two hour period. With the same Blackberry cable used in my other car, no problem. Hence the cheap ebay cables are now in the bin.
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
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Click to collapse
Many thanks to you good sir!!!
NorthS said:
Hence the cheap ebay cables are now in the bin.
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Click to collapse
The HTC-cable isn't that good too. I use a Nokia-charger to charge my HOX. Charging is much quicker. Maybe the HTC--charger (and cable) was crappy but i never touch them, i use the Nokia charger and dito USB cable.
Thank you!
blast3rr said:
today i had my one x happily connected to my pc, just transferring some files over by usb. Then when i wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once i disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what i tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now i did get some new micro usb cables from ebay. Very cheap ones. Now i think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once i wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original htc cable again, it still showed the red flashing light. Exact same behavior. Until i (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through pc.
If you find yourself in the same situation with bad usb leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
thank you! Thank you! That cheap usb was totally the problem!
Small update.
This problem just happened to me. 1 cord gave me flashing red while plugged into the wall and pc. I switched to my other cable and its charging and functioning normally. Cord was the problem.
I had a similar issue with my one x.
It discharged completely, then when I went to charge it I just got the red blinking light for ages. I left it charging overnight thinking the battery was so low it needed a while to charge enough to be able to switch on.
But in the morning it was still flashing and the phone was very hot, so I thought the battery was blown.
So I came on here and saw a suggestion about holding the power button and the volume down button. It went to the boot menu and said there was not enough power for a factory reset or something, so I selected recovery. I then got a warning icon and the phone switched off again, but this time with a solid red light. A
After a while I was able to turn it back on again.
Hope this helps.
Wellllll
I have the HTC One VX. I know this isn't in the same topic, but since I found the thing that helped/worked here, I thought I should share my experience. So I bought my new phone on Sunday, so it is roughly 5 days old...not even a full week. I charged the phone before I went to bed to roughly 80%. I made sure all apps and what not were turned off and pressed the lock button. I woke up in the morning and checked my phone to see what time it was. Had 78% battery left. I left it on my dresser for roughly 2 hours and when I got back from class, I grabbed my phone to check if I had any messages.
The phone didn't turn on and I didn't even get the flashing orange/red light. So I tried charging it and nothing. I changed wires and nothing. I frantically searched the internet and stumbled upon this forum/thread. I tapped the power button at least 15 times consecutively and the phone barely flashed orange. I tried to plug it in again and rapidly pressed the power button 10 more times and the screen finally turned on. It started charging and I checked the battery life. Somehow, in 2 hours my phone drained itself of 78% battery life when it was on the lock screen (its also set to lock after 15 seconds of inactivity) to the point where it couldn't even turn on.
The phone/battery was not even warm/hot or w/e. It had not touched any water. No idea what caused the immense power drain, but glad it is working. Thank you so much for this help
woops, wrong thread
It happens to me allso in this morning, in my opinion is like this: The phone is turning off when basicly you have a little bit batt (lets say something around 5% max) and its turning off to protect data and is showing to you batt empty. Then it cames a user with a charger connected to a power supply (house charger,car charger or directly to pc's usb). You must use a good usb to micro-usb charger (the original ones are't good usb cables) try to use a Nokia usb to micro-usb cable, This was the first problem most usualy. The second one is to pay a HUGE attention to UC, don't uc'it so much because then the charger board will not charge your batt so well. Keep yours HOX safe and anjoy it. Have a nice day boys and girls.
I thought I'd share this in case anyone else has/is experiencing battery problems. Mine was somewhat strange:
When powered on, my One would charge using pretty much any standard USB charging cable and wall charger, however, if the battery drained all the way and the phone powered down, it would ONLY work with a cheapo Chinese wall plug and power-only micro USB cable. Weird, right? If I hadn't had this random cable lying around (I can't remember what it's from,) my phone would have been effectively bricked.
SO....after searching the web to no avail, I finally called Verizon who did say it was covered by warranty, but they wanted to check with HTC first, which is where I learned this little trick:
To recalibrate your battery to a specific charger (or in general) do the following:
1) With phone on and plugged in to the charger (kinda a problem if your phone won't charge...I suppose you could try it with it off as well...) Hold ALL the physical buttons down for 3 minutes (Power+Vol up/down) The phone will cycle a bunch of times (you'll see only the HTC logo.)
2) After the 3 minutes is up, leave the phone plugged in and don't mess with it for 10 minutes (I'd say leave it whether it is on or off at the end of the 3 minutes, if it's off turn it back on and let it sit for another 10 minutes or so, that's what I did.)
That's it! Apparently this calibrates the battery to the charger you are using & it did the trick for me. I can now let my phone die & plug it in using any charger I have & it will actually charge. I'm not sure if this will help with any other battery problems people may have, but it might be worth a try if you've exhausted your alternatives.
Hello XDA members. I have a very troublesome issue with my galaxy tab 3 7.0 inch tablet. It will NOT turn on at all, no battery charging, no device power on, no comp recognition, nothing. I have already tried:
Letting it charge overnight (factory charger along with others) with several known working cables
Unplug battery for 5 minutes
Press and hold power, Vol Down, and home for 10 sec, 30 sec, and 1 minute
Press and hold power and vol down for 10,30,60 seconds.
I sent it in for repair and they wouldnt fix it because it's rooted. When I got it back it briefly turned on to the battery charging, but nothing since. I'm thinking there must have been some way they got it on.... All proper drivers are installed on PC and it's never been dropped, water damaged, etc.
Would anyone be able to provide insight as to why and provide a fix?
My 8 inch tab 3 wasn't coming on either a few days back, I got it back on by holding home and the power button for a while. I was about to give upwhen the battery charging image came on. I think I did the same again and it came on normally.
a97antonio said:
My 8 inch tab 3 wasn't coming on either a few days back, I got it back on by holding home and the power button for a while. I was about to give upwhen the battery charging image came on. I think I did the same again and it came on normally.
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Was that from computer or wall?
From wall, it was about 3/4 charged by then
a97antonio said:
My 8 inch tab 3 wasn't coming on either a few days back, I got it back on by holding home and the power button for a while. I was about to give upwhen the battery charging image came on. I think I did the same again and it came on normally.
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a97antonio said:
From wall, it was about 3/4 charged by then
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Still no luck... I can feel the tablet getting hot down at the charge port so I know it's charging, and i know the lcd isn't damaged.
Mine is in the same condition. Anyone know how or why this happens and how to fix it?
Sent from my LG-LS980 using Tapatalk
Not sure if this will help, but just like with phones, sometimes android tablets just need a battery pull. My kids xo tablet went dead and before I tossed it in the trash I took the housing off and had to clip the + wire since it was soldered to the board. Twisted it back together to check and sure enough the tablet powered on like normal. Ive had to pull the battery on an Sm-t217a and it was a lot easier. They have a removable clip that attaches to the board.
Sent from my SAMSUNG-SM-T217A using XDA Premium 4 mobile app
I think it might be the battery itself. Just for giggles I left it plugged in for days and i just checked back on it and the Battery charging screen kept flashing on and off. Won't hold any charge. Probably will just order a new battery and see what happens. I pulled the battery a couple times and nothing happened. Closer inspection found that the tech that looked at it damaged the battery cord (unless it came with the copper on the wiring already exposed...)
xkn0s said:
I think it might be the battery itself. Just for giggles I left it plugged in for days and i just checked back on it and the Battery charging screen kept flashing on and off. Won't hold any charge. Probably will just order a new battery and see what happens. I pulled the battery a couple times and nothing happened. Closer inspection found that the tech that looked at it damaged the battery cord (unless it came with the copper on the wiring already exposed...)
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You might be right about the battery being dead, although they usually don't just go all at once like that. The charge indicator flashing is odd. The only thing close I've seen is an "x" over the icon when there aren't enough amps (my tab needs 2 amps. 1 amp chargers and some pc usb ports give me the x.
If you have an old cable you can cut, you could try to charge the battery itself to see if it takes a charge (or at least use a multimeter on it to check for voltage). Then you could narrow it down a bit to whether it is the battery or possibly the charge port/hardware..... I saw a bit of exposed wire just before the clip of mine too, made me extra careful pulling the clip up.
rmntruexjr said:
You might be right about the battery being dead, although they usually don't just go all at once like that. The charge indicator flashing is odd. The only thing close I've seen is an "x" over the icon when there aren't enough amps (my tab needs 2 amps. 1 amp chargers and some pc usb ports give me the x.
If you have an old cable you can cut, you could try to charge the battery itself to see if it takes a charge (or at least use a multimeter on it to check for voltage). Then you could narrow it down a bit to whether it is the battery or possibly the charge port/hardware..... I saw a bit of exposed wire just before the clip of mine too, made me extra careful pulling the clip up.
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I wouldn't even know where to start with the wiring. Multimeter isn't something I have access to, and it seems a little complicated for me to spend time on.
When I say it's flashing, I mean the device powers on to the battery charging screen, then dies, wash rinse repeat. If I go into recovery, same thing. It all happens within a couple seconds, so it's hard to describe.
My dad has one that I can pull the battery from, I might do that. Batteries are like 20 bucks on amazon, so I think I'll test with my Dads and if it works just order a battery and report back here.
similar problem here
rmntruexjr said:
You might be right about the battery being dead, although they usually don't just go all at once like that. The charge indicator flashing is odd. The only thing close I've seen is an "x" over the icon when there aren't enough amps (my tab needs 2 amps. 1 amp chargers and some pc usb ports give me the x.
If you have an old cable you can cut, you could try to charge the battery itself to see if it takes a charge (or at least use a multimeter on it to check for voltage). Then you could narrow it down a bit to whether it is the battery or possibly the charge port/hardware..... I saw a bit of exposed wire just before the clip of mine too, made me extra careful pulling the clip up.
Click to expand...
Click to collapse
My daughters tab 3 7 inch T210 also refuses to start. First time it was fixed by opening the device and disconnecting the battery. Now that doesn't help anymore. If I attach the original charger and measure the voltage when the device has rested for some months I can see that the voltage slowly rises so it seems to do the charging even if there is no sign of charging on the screen. After some hours of charging I measure 3,78V on the battery, after disconnecting the battery.
If I attach the battery and turn on the device I measure 3,76V before I push the start button and 3,74V directly after pushing the button. After about 15s the voltage goes back to 3,76V. Nothing happens on the screen... Tried with different combinations of pushing on-button and volume up, volume down, menu....
So -the best thing would of course be a quick visit to local shop to buy a new device of another brand but for some reason I refuse to give up.
Any advice would be appreciated.
(I Have made no significant modifications but the 4-year old daughter may have contributed in an unknown way )
magnusn68 said:
My daughters tab 3 7 inch T210 also refuses to start.
So -the best thing would of course be a quick visit to local shop to buy a new device of another brand but for some reason I refuse to give up.
Any advice would be appreciated.
(I Have made no significant modifications but the 4-year old daughter may have contributed in an unknown way )
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Click to collapse
The better way to test if your tablet can turn on: buy a new battery, under $15 on Ebay since your old battery is dead or completely drained.
Use the new battery to turn on your tablet. If it's on, check the build number of your device after go to About My Device: if it's not end with OB1, the latest firmware which fix charging issue.
It's more likely your build number is MK1 to NI1, the build numbers count by alphabet order. Upgrade the software via Wifi, battery must be at least 25%, otherwise your tablet won't allow you to upgrade. Bring the firmware to the current OB1, your tablet should take charge normally, otherwise the USB charging port is defective or damaged. This micro USB is cheap, around $2, but it need to solder to motherboard to replace the defective one.
Hi there,
I have received this Galaxy Tab 3 (SM-T311) and it does not turn on nor charge.
I have tried the various suggested button presses, I have tried unplugging the battery for a while. Now I am leaving it to charge but this was already tested by the previous owner with no success.
I would like to find out if charger circuit, battery or motherboard need replacement.
I have tested with a multimeter that battery leads show 3.7V - with charger plugged or not. With battery removed the leads show a value of 0.4V.
Can somebody help to figure out whether it is a battery problem, a charger circuit problem or a motherboard problem? I think it might be one of the first two since battery charge should not be so low.
Thanks
By the way, I have already been through this video: https://www.youtube.com/watch?v=m2VJ_VRIRSI
Which comes from this blog post: http://www.bigpicturebigsound.com/Samsung-Galaxy-Tab-3-Won-t-Charge-or-Turn-On---How-to-Fix.shtml
I am not using the original charger and cable but a 2A one, sorry but I do not believe that the original USB cable and PSU would be any different it's like with HDMI, it's a standard. The only thing that could change is the power intensity which is 2A as per original.
hyklamin77 said:
By the way, I have already been through this video: https://www.youtube.com/watch?v=m2VJ_VRIRSI
Which comes from this blog post: http://www.bigpicturebigsound.com/Samsung-Galaxy-Tab-3-Won-t-Charge-or-Turn-On---How-to-Fix.shtml
I am not using the original charger and cable but a 2A one, sorry but I do not believe that the original USB cable and PSU would be any different it's like with HDMI, it's a standard. The only thing that could change is the power intensity which is 2A as per original.
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Sorry I can't help, except to say it sounds just like my problem. I'd been using mine mainly as a clock/alarm clock using a great alarm app. The battery was good enough to last about 15 or more hours with a clock display on, but then I left for a 2 week vacation, and decided to turn the tablet off rather than leave it on a charger. Came back and it was dead.
I also did all sorts of button presses, used various chargers and cables (I have the original charger, which works for other devices, but didn't help). I disconnected the battery for several hours. Tried charging off a computer USB-2 port. etc, etc. Still, "It's dead, Jim".
I suspect it's the battery, which is pretty old now, and has been left on the charger a lot lately, though not 24 hours a day. Lithium batteries don't like to go totally dead, but I guess that's what happened. If the tablet were still useful to me, I'd try a cheap one from Amazon, not really expecting it to last a long time, but useful to see if it works without losing too much.
I've seen one repair tech who fixed a similar problem by disconnecting the battery and connecting it to a power supply briefly to give the battery enough of a charge to get the phone to start charging it normally. Obviously, this is something that mere mortals would not be able to do.