Can't reboot - screen is off - One (M8) Q&A, Help & Troubleshooting

Odd problem here... After charging overnight, My M8 wasn't responsive. I got a few vibration responses out of it, but the screen didn't come on. Now it's dead except for the LED showing a continuous faint green.
Holding the power button down - no response.
Connect to windows PC by usb - Get a 'better with USB3' prompt, but no drive appears.
Connect to linux - 0bb4:061a recognised.
Haven't got access to ADB at the moment (chrome ADB from cwm didn't find anything)
Ideas?

try holding the power button and volume up button for at least 10 seconds and it should hopefully reboot.

simes6600 said:
try holding the power button and volume up button for at least 10 seconds and it should hopefully reboot.
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Click to collapse
Got it -thanks. I'd tried vol down and power, but not up.

Related

[Q] How do you tell if phone is in download mode?

So, I had to replace the screen on my phone because it was cracked. But not after putting it all back together, the phone just boots loops. I am trying to follow the guide about unbricking your phone but I am unsure about getting into download mode. I hold down both volume buttons and plug in the usb into the computer, but noting happens except the phone just keeps boot looping. How do you tell if phone is in download mode? What does the screen look like?
If you get into download mode, you can't miss it. It is pretty obvious. To get your phone into download mode, shut off your phone (Hold power button for 12 second), wait 2-3 sec, press both volume button and then insert usb cable.
Hmm. Seems like my problem is something else. I can't get in into download mode. I cant even get the phone ti turn on if it isn't plugged in.
BumRush said:
Hmm. Seems like my problem is something else. I can't get in into download mode. I cant even get the phone ti turn on if it isn't plugged in.
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Click to collapse
Could your battery be dead? Getting to download screen is a bit tricky as far as the timing is concerned.
USB should be already inserted, otherwise phone will just boot when you plug the cable in.
So usb pluged in, next turn off the phone via power button, now hold both volume buttons + power, should work.
Tim4 said:
USB should be already inserted, otherwise phone will just boot when you plug the cable in.
So usb pluged in, next turn off the phone via power button, now hold both volume buttons + power, should work.
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^this has been my experience as well. Turn phone off. Insert USB. Wait for charging screen to flash on and disappear. Then press and hold vol+ vol- power until Download Mode screen flashes on, then release buttons.
First of all when in download mode you'll see a box displayed saying "download mode" it's hard to miss even you try to.
Here's how I did it. Instead of trying to push both vol + and- , press the middle part of the volume rocker. And press power button at the same time. USB cable can be plugged in advance or can be inserted later on. Only advantage of plugging the USB later is it gives you a proper grip and reassurances you've pressed the button combination correctly. Note that the phone will look for a USB presence before booting to download mode..hope this helps
Sent from my LG-E975 using xda app-developers app

Hard reset fastboot is enabled

Hello everyone, my girlfriend is having an issue where her m8 won't turn on. We looked at it last night and put it on the charger (although we didn't expect it would be dead already) and then left it over night. Woke up this morning and it's still having the same issue. I tried doing both a hard reset and soft reset, just anything to get it out of this weird loop it's in. Everywhere I look for information on hard resetting it says you need to disable fastboot - something a little difficult to do if your phone won't turn on. Are there any other tricks or work arounds that maybe I'm overlooking? I'd prefer to stay away from 3rd party fixes if possible that will void the warranty as I don't want her phone to get rejected if we need to send it out for repair. The closest repair facility is a bit of a distance so I want to see if there is something we can do from home first.
Thanks!
Disabling the "fastboot" option isn't really necessary.
Although I'm not sure what "weird loop" means. If its actually doing a boot loop, and rebooting, then just hold vol down to enter bootloader.
Otherwise, if its just "stuck" on the boot screen, then hold power and vol up to force a reboot (hold for maybe 10 seconds or so); and the moment the screen goes dark, let go of vol down and start holding vol down and don't let go until you see bootloader.
redpoint73 said:
Disabling the "fastboot" option isn't really necessary.
Although I'm not sure what "weird loop" means. If its actually doing a boot loop, and rebooting, then just hold vol down to enter bootloader.
Otherwise, if its just "stuck" on the boot screen, then hold power and vol up to force a reboot (hold for maybe 10 seconds or so); and the moment the screen goes dark, let go of vol down and start holding vol down and don't let go until you see bootloader.
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Click to collapse
My apologies, my terminology may be incorrect.
The display is not turning on. Holding power + volume up or power + volume down do not get the screen to turn on.
The instructions I looked at all say disable fastbooting before trying to force boot or hard reset. So that was my confusion.
I really appreciate the help.
JoshOohAh said:
The display is not turning on. Holding power + volume up or power + volume down do not get the screen to turn on.
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Click to collapse
Any charging LED when charger connected? Any response from computer if you connect the phone?
Leave the phone on charger (wall charger, not connected to a computer) overnight, and try the button combos again (also, try just holding power down, no other buttons; in addition to the button combos you listed). Try this with the charger connected, as well as without.
Some folks have gotten their seemingly dead M8's to revive with apparently random combinations of button pressing (often holding the buttons for a long time, 1 to 2 minutes) charger plugged in, etc.
JoshOohAh said:
The instructions I looked at all say disable fastbooting before trying to force boot or hard reset. So that was my confusion.
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Click to collapse
The only reasons instruction say that, is that the phone either needs to be "real" power off, or a reboot in order for the button combo to go into bootloader (power + vol down) to work. When "fastboot" is selected in Power settings, it actually prevents a real power down (its actually just a sleep state). But if you reboot, it doesn't matter. A reboot is a reboot, it doesn't matter if "fastboot" is enabled. And Power + vol up is one way to force a reboot.
None of this matters, if the phone is not responding (screen not coming on) at all in the first place.
redpoint73 said:
Any charging LED when charger connected? Any response from computer if you connect the phone?
Leave the phone on charger (wall charger, not connected to a computer) overnight, and try the button combos again (also, try just holding power down, no other buttons; in addition to the button combos you listed). Try this with the charger connected, as well as without.
Some folks have gotten their seemingly dead M8's to revive with apparently random combinations of button pressing (often holding the buttons for a long time, 1 to 2 minutes) charger plugged in, etc.
The only reasons instruction say that, is that the phone either needs to be "real" power off, or a reboot in order for the button combo to go into bootloader (power + vol down) to work. When "fastboot" is selected in Power settings, it actually prevents a real power down (its actually just a sleep state). But if you reboot, it doesn't matter. A reboot is a reboot, it doesn't matter if "fastboot" is enabled. And Power + vol up is one way to force a reboot.
None of this matters, if the phone is not responding (screen not coming on) at all in the first place.
Click to expand...
Click to collapse
I did leave it on the wall charger last night and was playing with different combinations. I'm going to try plugging it into my computer when I get home. I'm not noticing any LEDs come on however which is what is making me think it's not a screen issue.
redpoint73 said:
None of this matters, if the phone is not responding (screen not coming on) at all in the first place.
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Click to collapse
JoshOohAh said:
I did leave it on the wall charger last night and was playing with different combinations. I'm going to try plugging it into my computer when I get home. I'm not noticing any LEDs come on however which is what is making me think it's not a screen issue.
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Click to collapse
I recall reading that someone got a similar issue sorted by hold Volume Up or Volume Down + Power button while holding the phone under a bright light(proximity sensor at the front needs to be directly under light).
There was similar threads/methods on the old HTC One(M7) too that apparently worked. Don't know if it's just coincidence or what Might be worth a shot.
Edit: Volume UP OR Volume down, not both at the same time
BerndM14 said:
I recall reading that someone got a similar issue sorted by hold Volume Up or Volume Down + Power button while holding the phone under a bright light(proximity sensor at the front needs to be directly under light).
There was similar threads/methods on the old HTC One(M7) too that apparently worked. Don't know if it's just coincidence or what Might be worth a shot.
Edit: Volume UP OR Volume down, not both at the same time
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Click to collapse
Seems goofy - but no luck! Thanks for the input though.
Any other suggestions?
JoshOohAh said:
Seems goofy - but no luck! Thanks for the input though.
Any other suggestions?
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Click to collapse
Have you tried holding Power and Vol Up button when the phone is pluged in?
Tri taking SD Card and SIM card out and start.
Have you tried another charger?

my HTC desire 820 stop working

My phones battery is 0% when i plug in to charger .the notification led turn on and off repeatedly and i try to switch on the mobile but still not working plz help
???????????????????????????
try vol up + power for 10 seconds
still not responding
Tighten two volume buttons and the power button simultaneously for 1 minute, if not it will repeat the action, and when the black screen then press the volume - and the power button to enter the boot loader,then reboot
It's not worked. Still I m facing the same issue. Please help me out this.
:crying::crying:
vuk1963 said:
Tighten two volume buttons and the power button simultaneously for 1 minute, if not it will repeat the action, and when the black screen then press the volume - and the power button to enter the boot loader
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Click to collapse
Raghav28 said:
:crying::crying:
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Click to collapse
Hi, I faced the same issue. Here's what I did.
1. Unplug the phone from the charger.
2. Press the power button 10 times at 1 second intervals to discharge it.
3. Now hold the power button for 16-30 seconds until it turns on.
4. Charge your phone properly even If it says phone is charged.
Hope this helps.
like magic
like magic

Suggestions for things to try with bricked 5x

I was getting a notice on boot that said "Your device is corrupted and cannot be trusted," so I held down the power and volume down buttons to get it to fastboot mode. However, I couldn't get it to be recognized in fastboot on my laptop. At one point I selected "reboot bootloader" and the phone promptly shut off, black screen and completely unresponsive.
From that point on, I can't get it to do anything. I've tried holding power + volume down for 20 seconds and then plugging it in (as noted in another thread) as well as taking it apart and disconnecting the battery to see if that would reset it somehow. No dice.
Any other suggestions before I give up? Thanks very much in advance...
olm3ca said:
I was getting a notice on boot that said "Your device is corrupted and cannot be trusted," so I held down the power and volume down buttons to get it to fastboot mode. However, I couldn't get it to be recognized in fastboot on my laptop. At one point I selected "reboot bootloader" and the phone promptly shut off, black screen and completely unresponsive.
From that point on, I can't get it to do anything. I've tried holding power + volume down for 20 seconds and then plugging it in (as noted in another thread) as well as taking it apart and disconnecting the battery to see if that would reset it somehow. No dice.
Any other suggestions before I give up? Thanks very much in advance...
Click to expand...
Click to collapse
my device is for the most part of the time in qualcomm mode, but I managed to have access to the phone 3 days ago, installing apps & stuff, worked perfectly well until I had
the bad idea to try to charge it through the charger instead of charging it through my computer...
how I've done it?
I used the power reboot technic :
1) pressing the power button for 1 minute
2) doing nothing for some seconds
3) pressing the power button again for 1 minute
4) connecting the phone to the charger, the red light flashed
5) the battery icon appeared soon after
6) waiting for complete charge, phone rebooting
it worked once, so I suppose it can work again. fingers crossed.

Power button not working!

So these problems just started today:
Power button is unresponsive
Fingerprint is slow(takes 5 sec to screen on after touching)
Phone is marginally slower
no working internet despite symbols showing wifi/data(whatsapp works!!)
Charging light led remains on even after unplugging for varying amounts of time(stays on for b/w 10 sec to 1 min)
Not sure if usb is working because adb doesnt detect it anymore (no usb selection options on phone either)
Time to take it to service i guess, haven't reset yet coz i still have whatsapp access.
Anyone know how to reboot the phone without a power button?
Keep pressing power button for long duration.
Or press and hold vol up +power button

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